What Jobs are available for Crm in the United Arab Emirates?
Showing 31 Crm jobs in the United Arab Emirates
CRM Specialist
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Overview
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.
Job DescriptionWe are looking for a CRM Specialist to manage and enhance customer relationships through data-driven marketing strategies. The ideal candidate will be responsible for optimizing CRM campaigns, improving customer engagement, and driving retention by leveraging analytics and automation tools.
Key Responsibilities:
- Develop and execute CRM marketing campaigns, including email, SMS, push notifications, and loyalty programs.
- Optimize customer journeys to enhance engagement, retention, and lifetime value.
- Analyze customer behaviour, campaign performance, and key metrics to drive marketing decisions.
- Generate reports and insights to optimize future marketing strategies.
- Improve CRM processes to enhance efficiency and personalization.
- Partner with cross-functional teams, including marketing, sales, and IT, to ensure seamless CRM integration.
- Stay updated on CRM trends, best practices, and emerging technologies to enhance strategy.
- Hands-on experience with CRM platforms.
- Strong analytical skills.
- Strong organizational skills to handle multiple campaigns simultaneously.
- Familiarity with A/B testing, API integrations, and digital marketing trends.
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MS Dynamics CRM Developer
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Job Title: MS Dynamics CRM Developer
Job Type: Full-time
Location: On-site, Sharjah, United Arab Emirates
Key Responsibilities- Design, develop, and implement customizations, plugins, and integrations for Microsoft Dynamics CRM (on-premise).
- Configure entities, forms, views, dashboards, and workflows to meet evolving business needs.
- Develop and maintain custom .NET components (C#) and web services for seamless external integrations.
- Conduct system upgrades, apply patches, and monitor platform performance to ensure stability.
- Collaborate with business analysts and end users to gather, analyze, and refine functional requirements.
- Maintain detailed system documentation and technical specifications for ongoing and future development.
- Ensure data integrity, supporting data migration and synchronization processes across environments.
- Bachelor’s degree in Computer Science, Information Systems, or a related field.
- At least 4 years of hands-on experience with Microsoft Dynamics CRM (2016 or later) in an on-premise environment.
- Advanced skills in C# and .NET Framework, CRM SDK, plugin development, and custom workflows.
- Proficiency in JavaScript, HTML, CSS, and developing CRM web resources.
- Experience integrating external systems using SSIS, Web APIs, or custom connectors.
- Strong knowledge of Microsoft SQL Server (T-SQL, views, stored procedures).
- Excellent analytical, troubleshooting, communication, and documentation skills, with a preference for written communication.
- Familiarity with Windows Server and IIS for hosting Microsoft Dynamics CRM solutions.
- Experience with source control systems, such as Azure DevOps or Git.
- Demonstrated ability to support user acceptance testing, training, and post-implementation activities.
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CRM Manager
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The company is a growing organisation within the retail industry, known for its commitment to delivering exceptional customer experiences. With a strong focus on digital innovation, it offers a collaborative environment for professionals seeking to impact customer engagement strategies.
- Develop and implement CRM strategies to improve customer retention and satisfaction.
- Analyse customer data to identify trends and opportunities for targeted campaigns.
- Collaborate with the digital team to integrate CRM tools with existing platforms.
- Monitor the performance of CRM initiatives and adjust strategies for optimal results.
- Oversee email marketing campaigns, ensuring alignment with brand objectives.
- Maintain the CRM database, ensuring data accuracy and compliance with regulations.
- Provide insights and recommendations to enhance the overall customer journey.
- Work closely with cross-functional teams to align CRM efforts with broader business goals.
A successful CRM Manager should have:
- A strong background in CRM systems and customer engagement strategies.
- Experience in the retail industry, particularly in digital-focused roles.
- Proficiency in analysing customer data and deriving actionable insights.
- Knowledge of email marketing tools and campaign management.
- Excellent organisational and project management skills.
- A keen understanding of the customer lifecycle and retention strategies.
- Familiarity with CRM database management and compliance standards.
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CRM Assistant
Posted 13 days ago
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We are seeking a detail-oriented CRM Assistant with expert-level Excel skills and a proactive, problem-solving mindset to join our dynamic team. The ideal candidate will have a strong background in data administration and reporting, with the ability to thrive in a fast-paced environment. Knowledge of reporting tools will be an added advantage. Key Responsibilities • Communicate effectively with key departments to ensure smooth operations. • Maintain and enhance the company’s reporting system for accurate data tracking and analysis. • Manage data administration tasks, including integration, cleansing, processing, and assigning. • Proactively suggest improvements to optimize CRM efficiency and workflows.
Requirements
Requirements • Fluency in English (spoken and written) is essential. • Expert-level proficiency in Excel and strong MS Office skills. • 1+ years of experience in the Fintech industry preferred. • Ability to multitask and handle high-priority tasks efficiently. • Strong analytical thinking, enthusiasm, and persistence in problem-solving. • Able to work well under pressure and meet deadlines. • Excellent organizational and communication skills for cross-team collaboration. • Adaptability to changing processes and future improvements. • High sense of confidentiality and professionalism. • Ability to work independently and as part of a team.
About the company
A dynamic financial services company offering tailored solutions to help individuals and businesses achieve their financial goals with confidence and efficiency.
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Technical CRM Specialist needed in an Education Group
Posted 637 days ago
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As a Technical CRM (Customer Relationship Management) Specialist, you will play a crucial role in managing and optimizing our company's interactions with customers, clients, and prospects via Hubspot. You will achieve this by supporting the Regional CRM managers with issues, requirements and Hubspot feature training. You will be responsible for onboarding new schools as well as supporting existing schools on the Hubspot CRM application. You will be responsible for auditing and monitoring Hubspot CRM modules, processes and functionalities and suggest optimizations. You will work closely with cross-functional teams, including regional marketing, admissions, and External support agency, to ensure we manage the customer acquisition processes as well as existing customer journeys implemented in the Hubspot CRM.
Key Responsibilities:
Hubspot CRM - Onboarding and Support Support the Regional teams to onboard newly acquired schools on the admissions process implemented in Hubspot.· Liaise the regional CRM managers as well as the Regional Admissions heads to utilize the Marketing automation tools for the campaigns as well as the Sales tools to nurture the leads.Optimize the overall usage of application to improve daily operations and boost productivity.Accordingly, train regional teams on CRM usage, best practices, and data entry guidelines to ensure data sanity and integrity.
· Marketing Campaigns: Collaborate with the Regional CRM and Marketing team to create and implement email marketing campaigns, newsletters, and other customer communication materials in Hubspot.Effectively utilize multiple channels like email, WhatsApp, website landing pages, social lead gen, posts and support the regions to get maximum conversions/ enrolments.
Data Management and Analysis:· Manage and maintain the CRM database, ensuring data accuracy, integrity, and hygiene.Regularly analyze customer data to identify trends, preferences, and opportunities for improvement for the schools and overall regionGenerate reports and insights to inform decision-making for the upcoming CRM initiatives and campaigns and share the insights with the regions.
Cross-Functional Collaboration: Work closely with marketing, admissions and communications teams to align on CRM strategies with overall marketing efforts.Collaborate with Admissions teams to ensure seamless lead management and nurturing processes or workflows are created to handle the incoming parent enquiries.
Team Training & Implement Best Practices
Research and keep the knowledge base up to date with the latest information on Hubspot and related technologies.· Create and update the HubSpot training material as well as technical documents.Accordingly, train regional teams on CRM usage, best practices, and data entry guidelines to ensure data sanity and integrityServe as the technical subject matter expert for all things HubSpot wrt implementation or troubleshooting.Consult on and implement advanced marketing ops topics (e.g. attribution, lead scoring, and inbound/outbound approaches, etc.), sales ops topics (e.g. sales enablement, sales org structures, and sales process optimization, etc.), tech stack topics, and service ops topics (e.g. client onboarding, customer support, service org structures, and service process optimization) Experience 2 or more years’ experience as a HubSpot Administrator, Developer or Consultant.HubSpot Sales or HubSpot Marketing Software certifications.3 or more years of experience working directly with sales or marketing teams to gather stakeholder requirements and translate and implement the business needs to technical specifications.A deep understanding of all aspects of HubSpot configuration and technical/functional capabilities.Strong organizational, project management, and analytic skills.Ability to advise and implement best practices.Exceptional written and oral communication skills are essential.A Bachelor's Degree in Business, Marketing or a related field.Basic proficiency or working knowledge of HTML and CSS (Preferred).
Looking for candidates based in Dubai onlyOnly Shortlisted candidates will be contacted. Background verification will be conducted for selected candidate.Is this job a match or a miss?
CRM - Business Analyst
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Job Description
CRM - Business Analyst
Description
- Strong CRM knowledge (must, with SalesForce preferred)
- Experience in Banking (preferred)
- Retail, Corporate and Private Banking experience (skill can be a mix & match between the candidates)
- Agile know-how (must)
- A.I. experience (preferred)
- Quick joining time (preferred)
We are an equal opportunities employer and welcome applications from all qualified candidates.
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101355 - CRM Developer
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About Us
AceNet Consulting is a fast-growing global business and technology consulting firm specializing in business strategy, digital transformation, technology consulting, product development, start‑up advisory and fund‑raising services to our global clients across banking & financial services, healthcare, supply chain & logistics, consumer retail, manufacturing, eGovernance and other industry sectors. We are looking for hungry, highly skilled and motivated individuals to join our dynamic team. If you’re passionate about technology and thrive in a fast‑paced environment, we want to hear from you.
Job SummaryWe are seeking an experienced CRM Developer with an understanding of Angular application and strong expertise in Microsoft Dataverse to support and enhance our applications. The ideal candidate will be responsible for developing, optimizing, and maintaining the front‑end and backend integration layers of the application. This role involves close collaboration with business stakeholders to implement dynamic features, ensure data integrity, and enhance user experience.
Key Responsibilities- Integrate and manage backend data using Microsoft Dataverse (Power Platform / Dynamics 365).
- Implement dynamic data models, business rules, and workflows within Dataverse.
- Maintain and enhance the AngularJS‑based front‑end for the application.
- Design and consume custom connectors, APIs, and Power Automate flows for backend automation.
- Collaborate with UI/UX designers to implement responsive and user‑friendly interfaces.
- Ensure smooth data exchange between AngularJS front‑end and Dataverse backend using REST APIs and OData queries.
- Optimize application performance and troubleshoot issues across both front‑end and backend layers.
- Develop reusable components, services, and modules following best coding practices.
- Participate in requirement gathering, system design, and solution documentation.
- Maintain version control and deployment processes (e.g., Azure DevOps, Git).
- Stay updated with the latest trends in Power Platform, Dataverse, and Angular ecosystems.
- 3–4 years of experience in web application development using Dynamics & Dataverse.
- Strong understanding of HTML5, CSS3, TypeScript, and JavaScript frameworks.
- Hands‑on experience with Microsoft Dataverse, Power Apps, and Power Automate.
- Experience working with OData, REST APIs, and JSON‑based integrations.
- Knowledge of Power Platform architecture and security model (roles, permissions, environments).
- Experience implementing business rules, workflows, and tables in Dataverse.
- Familiarity with Azure Active Directory authentication and Microsoft 365 integration.
- Good understanding of CRUD operations and data binding between Angular and Dataverse.
- Basic knowledge of SharePoint for integration and data connectivity scenarios.
- Strong debugging and problem‑solving skills.
- Experience with Git, Azure DevOps, or similar CI/CD tools.
- Opportunities to work on transformative projects, cutting‑edge technology and innovative solutions with leading global firms across industry sectors.
- Continuous investment in employee growth and professional development with a strong focus on up & re‑skilling.
- Competitive compensation & benefits, ESOPs and international assignments.
- Supportive environment with healthy work‑life balance and a focus on employee well‑being.
- Open culture that values diverse perspectives, encourages transparent communication and rewards contributions.
If you are interested in joining our team and meet the qualifications listed above, please apply and submit your resume highlighting why you are the ideal candidate for this position.
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Digital Marketing Specialist (ZOHO CRM)
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Job Overview:
Yardstick Marketing, Dubai is seeking a skilled Digital Marketing Specialist to manage and optimize our marketing campaigns using ZOHO CRM. The ideal candidate will have a strong background in digital marketing, CRM management, and data analysis to drive customer engagement and sales growth.
Key Responsibilities:
- Campaign Management: Develop, execute, and monitor digital marketing campaigns using ZOHO CRM.
- CRM Customization: Customize and optimize ZOHO CRM to meet the specific needs of marketing campaigns.
- Data Analysis: Analyze campaign performance data to provide insights and recommendations for improvement.
- Customer Segmentation: Segment customer databases for targeted marketing efforts.
- Automation: Implement and manage marketing automation workflows within ZOHO CRM.
- Collaboration: Work closely with sales, marketing, and customer service teams to ensure cohesive campaign strategies.
- Reporting: Generate detailed reports on campaign performance and key metrics.
- Training: Train team members on best practices and effective use of ZOHO CRM.
Qualifications:
- Experience: Proven experience in digital marketing and CRM management, preferably with ZOHO CRM.
- Skills: Strong analytical skills, proficiency in data analysis tools, and excellent communication abilities.
- Education: Bachelor’s degree in Marketing, Communications, or a related field.
- Technical Knowledge: Familiarity with marketing automation tools and CRM best practices.
- Soft Skills: Detail-oriented, proactive, and able to work collaboratively in a team environment.
Benefits:
- Competitive salary and performance bonuses.
- Opportunities for professional development and career growth.
- Remote work option
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SFE and CRM Intern
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Job Description
SFE (Sales Force Effectiveness) and CRM Intern
Jan, 2026 – July, 2026 (Dubai)
Our company will kick start your career journey within the Pharmaceutical industry. We will empower you to Invent for Life. You will be part of a diverse and inclusive, multi-skilled team of highly motivated individuals. We keep the patient at the very heart of all that we do and strive to find solutions and treatments for some of the world’s most challenging healthcare needs.
What are the benefits for you as an Intern?Being an intern at our company means you will get the opportunity to develop yourself within one of the world's leading healthcare companies:
- Gain hands on experience within the pharmaceutical industry
- Ability to grow your potential and be part of a diverse team of employees
- Work within a challenging and dynamic work environment
- Gain strong analytical and problem solving skills
- Be a part of Sales Force Effectiveness and CRM team
- Managing CRM Operations
- Trouble shoot Issues with CRM
- Event Management, Database management and Analytics
- Handling CRM processes like cycle planning and addressing CRM issues through tickets sent to the team
- Support in data analysis and provide input
- Fluency in English
- Ability to work 30-40 hours per week
- Graduating in Q3 2026 or later
- Education in Tech and Computer Science is preferable
- Proficiency in working with database
- Good command of excel, good communicator, team player, task oriented with good time management
- Buddy and mentor support during your journey
- Learning opportunities.
Business Process Improvements, Clinical Research, Cloud Data Catalog, Consultation, Customer Experience Management, Customer Relationship Management (CRM) Design, Data Analysis, Database Management, Data Science, Data Security, Data Visualization, Data Wrangling, Detail-Oriented, Documentations, Event Planning, Information Systems Management, Key Performance Indicators (KPI), Project Management, Python (Programming Language), Sales Force Effectiveness, Software Proficiency, Vendor Relationship Management
Preferred SkillsCurrent Employees apply (removed links)
Current Contingent Workers apply (removed links)
Search Firm Representatives Please Read CarefullyMerck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status: Intern/Co-op (Fixed Term)
Relocation:
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements: Not Applicable
Shift:
Valid Driving License:
Hazardous Material(s):
Job Posting End Date: 10/30/2025
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Requisition ID: R
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CRM Architect-Immediate Available
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10+ years in IT with 5+ years in CRM architecture and infrastructure roles.
Experience with at least one enterprise-grade CRM platform (Salesforce, Dynamics, Oracle CX, etc.).
Strong background in infrastructure architecture (cloud platforms like AWS, Azure, or GCP).
Proven experience in CRM migrations, greenfield implementations, or large-scale integrations.
Lead the design and architecture of scalable CRM solutions across the enterprise.
Collaborate with business stakeholders to gather requirements and translate them into CRM strategies.
Develop and maintain detailed architecture and integration documentation.
Oversee CRM system customizations, workflows, and configuration.
Ensure seamless integration with third-party platforms and internal systems.
Drive CRM optimization, performance tuning, and data integrity.
Provide technical leadership and mentorship to development teams.
Stay updated on CRM technologies, trends, and best practices.
Bachelor’s Degree in Computer Science, Information Technology, or related field.
Minimum 5 years of hands-on experience in CRM architecture and implementation.
Proven expertise with leading CRM platforms (e.g., Microsoft Dynamics 365, Salesforce).
Strong understanding of CRM data modeling, security, and integration techniques.
Experience with API integrations, workflows, and automation tools.
Excellent communication, stakeholder management, and problem-solving skills.
Ability to work independently and manage complex project requirements under tight deadlines.
Systems Limited is a global leader in digital transformation, IT consulting, and business process outsourcing, with over four decades of excellence. As a trailblazer in the tech industry, our mission is to empower organizations through innovative digital solutions that drive business success. With a strong presence across the Middle East, Africa, and beyond, we foster a culture of integrity, innovation, and customer-centricity.
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