294 Crm jobs in the United Arab Emirates

Overview

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.

We are looking for a CRM Specialist to manage and enhance customer relationships through data-driven marketing strategies. The ideal candidate will be responsible for optimizing CRM campaigns, improving customer engagement, and driving retention by leveraging analytics and automation tools.

Key Responsibilities:

• Develop and execute CRM marketing campaigns, including email, SMS, push notifications, and loyalty programs.
• Optimize customer journeys to enhance engagement, retention, and lifetime value.
• Analyze customer behaviour, campaign performance, and key metrics to drive marketing decisions.
• Generate reports and insights to optimize future marketing strategies.
• Improve CRM processes to enhance efficiency and personalization.
• Partner with cross-functional teams, including marketing, sales, and IT, to ensure seamless CRM integration.
• Stay updated on CRM trends, best practices, and emerging technologies to enhance strategy.

• Hands-on experience with CRM platforms.
• Strong analytical skills.
• Strong organizational skills to handle multiple campaigns simultaneously.
• Familiarity with A/B testing, API integrations, and digital marketing trends.

*Location: Jumeirah 3 , Dubai U.A.E / Potential for Hybrid Remote

*Company:* Broadway Vascular Clinic

*Job Type:* Full-Time/ URGENT HIRING

*About Us:*

Broadway Vascular Clinic is a leading medical practice dedicated to providing exceptional, life-changing care for patients with vascular conditions. Our team of renowned physicians and healthcare professionals uses state-of-the-art technology to achieve the best possible outcomes. We are now embarking on a critical digital transformation to enhance our patient experience and operational efficiency, and we need a brilliant CRM expert to lead the charge.

*The Mission:*

We are seeking a highly skilled and proactive CRM Expert with deep Salesforce platform experience. Your primary mission will be to architect, implement, and manage a robust Salesforce solution that seamlessly integrates our patient outreach, marketing automation, scheduling, and follow-up care processes. You will be the key player in building a 360-degree view of our patient journey, directly impacting our ability to provide personalized care and grow our practice.

*Key Responsibilities:*

* *System Design & Implementation:* Lead the end-to-end design, configuration, and customization of Salesforce Health Cloud or Sales/Service Cloud to meet the specific needs of a fast-paced medical clinic.

* *Integration Management:* Architect and manage integrations between Salesforce and our existing systems (e.g., EHR/EMR systems like Epic or Cerner, scheduling software, marketing platforms, telephony systems).

* *Automation & Efficiency:* Develop and automate key workflows for patient communication (appointment reminders, follow-ups, educational materials), lead management, and referral tracking.

* *Data Integrity & Security:* Ensure the highest standards of data hygiene, governance, and security, maintaining strict compliance with HIPAA regulations. Manage user roles, profiles, and permissions.

* *Reporting & Analytics:* Build custom reports, dashboards, and insights for leadership to track key performance indicators (KPIs) such as patient acquisition, retention, service satisfaction, and campaign ROI.

* *Training & Support:* Act as the go-to Salesforce subject matter expert. Train and support administrative, marketing, and clinical staff on how to use the CRM effectively in their daily roles.

*What We're Looking For (Qualifications):*

* *Must-Have:*

* 3+ years of hands-on experience administering and configuring *Salesforce* (Health Cloud experience is a *massive plus*).

* Proven experience integrating Salesforce with other business systems (EHR/EMR integration experience is highly desirable).

* Strong understanding of CRM best practices, data management, and process automation.

* Experience building complex reports and dashboards.

* Exceptional problem-solving and analytical skills.

* Excellent communication skills, with the ability to translate technical concepts for non-technical users.

* *Big Plus:*

* Previous experience in a *healthcare, clinic, or medical provider setting*.

* Knowledge of *HIPAA compliance* requirements as they relate to data storage and CRM systems.

* Salesforce Administrator Certification (ADM 201 or higher).

* Experience with marketing automation tools (e.g., Pardot, Marketing Cloud).

*Why Join Broadway Vascular Clinic?*

* *Meaningful Impact:* Your work will directly improve patient care and streamline the operations of a respected medical practice.

* *Ownership & Leadership:* This is a high-visibility role where you will have significant autonomy to shape our CRM strategy from the ground up.

* *Urgent Need:* We are ready to hire immediately for the right candidate.

* *Competitive Compensation:* We offer a competitive salary and benefits package (health, dental, vision, PTO) commensurate with experience.

*How to Apply (URGENT PROCESS):*

If you are a Salesforce expert who is passionate about using technology to make a real-world difference, we need to speak with you *immediately*.

Please send your resume and a brief note explaining why you are the perfect fit for this mission-critical role at our healthcare clinic to * with the subject line: *"Salesforce CRM Expert - (Your Name) .

*Broadway Vascular Clinic is an equal opportunity employer.

Job Type: Full-time

Pay: AED1.00 - AED2.00 per month

Experience:

• administering and configuring Salesforce: 3 years (Preferred)

Language:

• ENGLISH (Preferred)

Overview:

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.

Job Description:

We are looking for a CRM Specialist to manage and enhance customer relationships through data-driven marketing strategies. The ideal candidate will be responsible for optimizing CRM campaigns, improving customer engagement, and driving retention by leveraging analytics and automation tools.

Key Responsibilities:

• Develop and execute CRM marketing campaigns, including email, SMS, push notifications, and loyalty programs.
• Optimize customer journeys to enhance engagement, retention, and lifetime value.
• Optimize customer journeys to enhance engagement, retention, and lifetime value.
• Analyze customer behaviour, campaign performance, and key metrics to drive marketing decisions.
• Generate reports and insights to optimize future marketing strategies.
• Improve CRM processes to enhance efficiency and personalization.
• Partner with cross-functional teams, including marketing, sales, and IT, to ensure seamless CRM integration.
• Stay updated on CRM trends, best practices, and emerging technologies to enhance strategy.

Desired Skill & Expertise:

• Hands-on experience with CRM platforms.
• Strong analytical skills.
• Strong organizational skills to handle multiple campaigns simultaneously.
• Familiarity with A/B testing, API integrations, and digital marketing trends.

The Role

We are seeking a detail-oriented CRM Assistant with expert-level Excel skills and a proactive, problem-solving mindset to join our dynamic team. The ideal candidate will have a strong background in data administration and reporting, with the ability to thrive in a fast-paced environment. Knowledge of reporting tools will be an added advantage. ___ Key Responsibilities
• Communicate effectively with key departments to ensure smooth operations.
• Maintain and enhance the company's reporting system for accurate data tracking and analysis.
• Manage data administration tasks, including integration, cleansing, processing, and assigning.
• Proactively suggest improvements to optimize CRM efficiency and workflows.

Requirements

Requirements
• Fluency in English (spoken and written) is essential.
• Expert-level proficiency in Excel and strong MS Office skills.
• 1+ years of experience in the Fintech industry preferred.
• Ability to multitask and handle high-priority tasks efficiently.
• Strong analytical thinking, enthusiasm, and persistence in problem-solving.
• Able to work well under pressure and meet deadlines.
• Excellent organizational and communication skills for cross-team collaboration.
• Adaptability to changing processes and future improvements.
• High sense of confidentiality and professionalism.
• Ability to work independently and as part of a team.

About the company

A dynamic financial services company offering tailored solutions to help individuals and businesses achieve their financial goals with confidence and efficiency.

Job Title:

CRM Executive / Listing Officer

Location:

Dubai, United Arab Emirates

Job Overview:

We are seeking a detail-oriented and proactive CRM Executive / Listing Officer to manage property listings and maintain our Customer Relationship Management (CRM) system. The ideal candidate will ensure all property information is accurate, updated, and optimized for maximum visibility, while supporting the sales team with client data and reporting.

Key Responsibilities:

• Maintain and update all property listings on company CRM, website, and third-party portals.
• Ensure accuracy of property details, images, pricing, and descriptions.
• Coordinate with agents, photographers, and marketing teams for timely listing uploads.
• Monitor listing performance and provide regular status reports to management.
• Handle CRM database management, including client leads, follow-ups, and status tracking.
• Generate and analyze reports on leads, inquiries, and market trends.
• Assist the sales team with data entry, property documentation, and administrative support.
• Ensure compliance with RERA and company policies for all listings.

Qualifications & Skills:

• Bachelor's degree or equivalent experience.
• Prior experience in Dubai real estate (minimum 1–2 years preferred).
• Strong knowledge of real estate portals (Property Finder, Bayut, Dubizzle, etc.).
• Proficiency in CRM software and Microsoft Office Suite.
• Excellent attention to detail and organizational skills.
• Strong communication skills, both written and verbal.

Benefits & Compensation:

• Competitive Salary (commensurate with experience) AED5,000 - AED6,000
• Medical Insurance
• Yearly Air Ticket Allowance
• Annual Paid Leave
• Other standard UAE benefits as per labour law

How to Apply:

Interested candidates can send their CV and portfolio of managed listings to

Job Type: Full-time

Pay: AED5, AED6,000.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Company Overview:

West Golden Cargo LLC is a prominent logistics provider based in Dubai, specializing in efficient and reliable transportation solutions across the region. Known for our commitment to excellence and customer satisfaction, we offer a wide range of logistics services tailored to meet our clients' diverse needs.

Job Description:

West Golden Cargo is a leading logistics and cargo company in Dubai, providing fast and reliable shipping solutions worldwide. We are seeking a motivated CRM Executive to manage customer relationships and support our sales and operations teams.

Key Responsibilities:

• Manage customer interactions via phone, email, and CRM systems.
• Maintain and update customer data in the CRM database.
• Coordinate with sales and operations teams for smooth service delivery.
• Address customer inquiries, complaints, and follow-ups promptly.
• Assist in client engagement and retention strategies.

Requirements:

• Excellent communication skills in English, Hindi, and Urdu.
• Experience in CRM, customer service, or sales support is preferred.
• Proficient in MS Office and familiar with CRM software.
• Strong organizational skills and attention to detail.
• Ability to work independently and in a team environment.

Benefits:

• Competitive salary package
• Limited contract visa of 2 years.
• Health insurance and retirement benefits
• Professional development opportunities
• Dynamic work environment in a leading logistics company in Dubai

Job Type: Full-time

Pay: AED2, AED3,500.00 per month

Candidate Requirements

Bachelor's degree in Computer Science, Information Systems, or related field.

Location: Sharjah

Duration: 1 year contract extendable to long term

4+ years of experience with Microsoft Dynamics CRM (2016 or later) in an on-premise environment.

Strong hands-on experience in:

Custom development using C# and .NET Framework

CRM SDK, Plugin development, Custom Workflows

JavaScript, HTML, CSS, and Web Resources in CRM

Integration tools such as SSIS, Web APIs, or custom connectors

Proficient with Microsoft SQL Server (T-SQL, views, stored procedures)

Familiarity with Windows Server and IIS for hosting Dynamics CRM

Experience with source control (e.g., Azure DevOps, Git)

Job Title
: CRM, Finance & Admin Operations Specialist

Location
: Dubai, UAE

Salary
: 8.000–12.000 AED/month

Employment
Type
: Full-time

About the Role

We are looking for a structured and proactive Operations Specialist who can connect our sales, CRM, finance, and administration processes into one smooth flow.

This role is hands-on: you will ensure that data from our CRM system (WEBCRM) turns into correct invoicing, commission payouts, and clear financial overviews. You will also support administration, company compliance, and practical office tasks.

You will work closely with the Owner, our Sales Manager, and our Commercial Excellence Manager to make sure everything from new orders to final reporting is accurate and on time.

Key Responsibilities

CRM & Sales Data

• Ensure all sales data is complete and correct in WEBCRM.

• Support sales team with structure, input rules, and daily CRM usage.

• Build simple dashboards/reports showing pipeline, sales, and results.

Finance & Reporting

• Create and send invoices based on CRM orders.

• Track incoming payments and follow up on outstanding invoices.

• Handle supplier bills and basic bookkeeping (approx invoices issued and 400 bills/year).

• Calculate sales commissions based on CRM data.

• Deliver monthly reports on revenue, costs, and contribution margin.

• Collaborate with external accountant/revisor on VAT and taxation.

Administration & Compliance

• Maintain contracts, agreements, and licenses.

• Support HR tasks such as payroll documentation.

• Handle visa processes for employees.

• Manage company registrations, renewals, and documentation in Dubai.

• Ensure compliance with local regulations in collaboration with external partners.

Qualifications

• 3–5 years of experience in finance admin, CRM operations, or similar.

• Strong user of CRM systems (WEBCRM or similar).

• Confident with Excel/Power BI for reporting.

• Good understanding of bookkeeping and invoicing.

• Familiarity with VAT, taxation, and company renewals in UAE (or willing to learn).

• Organized, detail-oriented, and reliable.

• Fluent in English (German/Danish is an advantage).

Why Join Us?

• Be the allrounder who keeps sales, finance, and admin connected.

• Work closely with management in an international media company.

• Competitive salary package.

• Opportunity to improve processes and make a visible impact.

About AMPLIQO

AMPLIQO is a fast-growing CRM agency headquartered in Dubai with operations in London. We partner with brands across hospitality, F&B, retail, and wellness to design and execute customer relationship strategies that increase loyalty, drive repeat visits, and maximise marketing ROI.

Role Overview

We're looking for a
CRM Manager
to join our team and help deliver end-to-end CRM strategies for our clients. You'll be responsible for building data-driven campaigns, managing loyalty program rollouts, and ensuring continuous optimisation across multiple client accounts. This is a client-facing role that blends strategy, execution, and analytics.

Key Responsibilities

• Develop and execute CRM strategies across email, SMS, WhatsApp, and push.
• Audit client CRM setups, identify gaps, and propose tailored solutions.
• Build segmentation models to target customer groups effectively.
• Design and manage loyalty programs to drive retention and repeat business.
• Oversee campaign execution — from creative briefing to deployment.
• Track, analyse, and report on CRM performance, providing actionable insights.
• Collaborate with clients to align CRM activities with business goals.
• Stay up to date with CRM tools, automation platforms, and best practices.
• Support in onboarding new clients and managing ongoing relationships.

Requirements

• 3–5 years of CRM / lifecycle marketing experience, ideally agency-side or in hospitality/F&B/retail.
• Strong knowledge of CRM platforms (e.g., Salesforce, Braze, HubSpot, Klaviyo, or similar).
• Data-driven mindset with experience in segmentation, automation, and reporting.
• Proven track record in driving customer engagement and improving CLV.
• Excellent communication and presentation skills for client-facing interactions.
• Ability to manage multiple projects and stakeholders simultaneously.
• Creative problem solver who can balance strategy with hands-on execution.

Nice to Have

• Experience with loyalty program design and implementation.
• Familiarity with SQL, Google Analytics, or BI tools for deeper analysis.
• Understanding of F&B and hospitality marketing trends.

What We Offer

• Competitive salary package.
• Opportunity to work with leading F&B and hospitality brands across Dubai, London, and beyond.
• Fast-paced, entrepreneurial environment with room for growth.
• Exposure to cutting-edge CRM strategies and technologies.