What Jobs are available for Crm Developer in the United Arab Emirates?
Showing 9 Crm Developer jobs in the United Arab Emirates
101355 - CRM Developer
Posted today
Job Viewed
Job Description
About Us
AceNet Consulting is a fast-growing global business and technology consulting firm specializing in business strategy, digital transformation, technology consulting, product development, start‑up advisory and fund‑raising services to our global clients across banking & financial services, healthcare, supply chain & logistics, consumer retail, manufacturing, eGovernance and other industry sectors. We are looking for hungry, highly skilled and motivated individuals to join our dynamic team. If you’re passionate about technology and thrive in a fast‑paced environment, we want to hear from you.
Job SummaryWe are seeking an experienced CRM Developer with an understanding of Angular application and strong expertise in Microsoft Dataverse to support and enhance our applications. The ideal candidate will be responsible for developing, optimizing, and maintaining the front‑end and backend integration layers of the application. This role involves close collaboration with business stakeholders to implement dynamic features, ensure data integrity, and enhance user experience.
Key Responsibilities- Integrate and manage backend data using Microsoft Dataverse (Power Platform / Dynamics 365).
- Implement dynamic data models, business rules, and workflows within Dataverse.
- Maintain and enhance the AngularJS‑based front‑end for the application.
- Design and consume custom connectors, APIs, and Power Automate flows for backend automation.
- Collaborate with UI/UX designers to implement responsive and user‑friendly interfaces.
- Ensure smooth data exchange between AngularJS front‑end and Dataverse backend using REST APIs and OData queries.
- Optimize application performance and troubleshoot issues across both front‑end and backend layers.
- Develop reusable components, services, and modules following best coding practices.
- Participate in requirement gathering, system design, and solution documentation.
- Maintain version control and deployment processes (e.g., Azure DevOps, Git).
- Stay updated with the latest trends in Power Platform, Dataverse, and Angular ecosystems.
- 3–4 years of experience in web application development using Dynamics & Dataverse.
- Strong understanding of HTML5, CSS3, TypeScript, and JavaScript frameworks.
- Hands‑on experience with Microsoft Dataverse, Power Apps, and Power Automate.
- Experience working with OData, REST APIs, and JSON‑based integrations.
- Knowledge of Power Platform architecture and security model (roles, permissions, environments).
- Experience implementing business rules, workflows, and tables in Dataverse.
- Familiarity with Azure Active Directory authentication and Microsoft 365 integration.
- Good understanding of CRUD operations and data binding between Angular and Dataverse.
- Basic knowledge of SharePoint for integration and data connectivity scenarios.
- Strong debugging and problem‑solving skills.
- Experience with Git, Azure DevOps, or similar CI/CD tools.
- Opportunities to work on transformative projects, cutting‑edge technology and innovative solutions with leading global firms across industry sectors.
- Continuous investment in employee growth and professional development with a strong focus on up & re‑skilling.
- Competitive compensation & benefits, ESOPs and international assignments.
- Supportive environment with healthy work‑life balance and a focus on employee well‑being.
- Open culture that values diverse perspectives, encourages transparent communication and rewards contributions.
If you are interested in joining our team and meet the qualifications listed above, please apply and submit your resume highlighting why you are the ideal candidate for this position.
#J-18808-LjbffrIs this job a match or a miss?
 
            
        
                                            
            
                 
            
        
                    MS Dynamics CRM Developer
Posted today
Job Viewed
Job Description
Overview
Job Title: MS Dynamics CRM Developer
Job Type: Full-time
Location: On-site, Sharjah, United Arab Emirates
Key Responsibilities- Design, develop, and implement customizations, plugins, and integrations for Microsoft Dynamics CRM (on-premise).
- Configure entities, forms, views, dashboards, and workflows to meet evolving business needs.
- Develop and maintain custom .NET components (C#) and web services for seamless external integrations.
- Conduct system upgrades, apply patches, and monitor platform performance to ensure stability.
- Collaborate with business analysts and end users to gather, analyze, and refine functional requirements.
- Maintain detailed system documentation and technical specifications for ongoing and future development.
- Ensure data integrity, supporting data migration and synchronization processes across environments.
- Bachelor’s degree in Computer Science, Information Systems, or a related field.
- At least 4 years of hands-on experience with Microsoft Dynamics CRM (2016 or later) in an on-premise environment.
- Advanced skills in C# and .NET Framework, CRM SDK, plugin development, and custom workflows.
- Proficiency in JavaScript, HTML, CSS, and developing CRM web resources.
- Experience integrating external systems using SSIS, Web APIs, or custom connectors.
- Strong knowledge of Microsoft SQL Server (T-SQL, views, stored procedures).
- Excellent analytical, troubleshooting, communication, and documentation skills, with a preference for written communication.
- Familiarity with Windows Server and IIS for hosting Microsoft Dynamics CRM solutions.
- Experience with source control systems, such as Azure DevOps or Git.
- Demonstrated ability to support user acceptance testing, training, and post-implementation activities.
Is this job a match or a miss?
 
            
        
                                            
            
                 
            
        
                    Luxury Real Estate Developer CRM
Posted today
Job Viewed
Job Description
AHS, a premier luxury real estate development company, is looking for a dynamic and results-driven CRM (Customer Relationship Management) Specialist to join our growing team. In this role, you will play a crucial part in enhancing customer engagement and satisfaction by managing our CRM system and optimizing our client interactions throughout the real estate development process. You will be responsible for leveraging data to build strong relationships with clients and ensuring that their needs are met with the utmost professionalism and care.
Responsibilities- Manage and maintain the CRM system, ensuring data integrity and accuracy
- Develop strategies to enhance customer engagement and improve the overall client experience
- Analyze customer data to identify trends, insights, and opportunities for growth
- Coordinate with sales, marketing, and design teams to align client communications and messaging
- Implement and track customer feedback mechanisms to continually improve service offerings
- Create detailed reports on client interactions, sales performance, and customer satisfaction
- Train team members on CRM best practices and address any system-related issues
- Stay informed about industry trends in CRM and luxury real estate to bring innovative ideas to our practices
- Ensure CRM systems comply with GDPR , UAE data protection laws , and internal privacy policies
- Liaise with legal counsel to review customer communication templates and consent mechanisms
- Maintain audit trails and documentation for regulatory reporting
- Implement secure data handling protocols and manage access controls
- Monitor and report any data breaches or compliance risk
- Bachelor's degree in Business Administration, Marketing, Communications, or a related field
- 5+ years of CRM experience in real estate, or luxury sectors
- Strong understanding of CRM platforms and customer lifecycle management
- Knowledge of data privacy regulations and legal compliance in CRM systems
- Strong understanding of CRM software (experience with Salesforce, HubSpot, or similar platforms)
- Exceptional analytical skills with the ability to interpret data and make strategic decisions
- Strong communication and interpersonal skills to foster relationships with clients and team members
- Proficiency in Microsoft Office Suite and other data analysis tools
- Detail-oriented with strong organizational skills and the ability to manage multiple projects
- Familiarity with customer service principles and practices
- Passion for luxury real estate and commitment to providing exceptional service.
- Innovative Environment : Be part of a forward-thinking company that embraces innovation and creativity in the luxury real estate market.
- Career Advancement : Enjoy opportunities for professional growth and development, with a clear path for career progression.
- Collaborative Culture : Join a team-oriented environment where collaboration and mutual support are highly valued.
- Competitive Compensation : Receive a competitive salary and benefits package that rewards your hard work and dedication.
- Work-Life Balance : Enjoy a supportive work environment that values work-life balance and employee well-being.
Please Note: Due to the high volume of applications we receive, only shortlisted candidates will be contacted. We appreciate your understanding.
#J-18808-LjbffrIs this job a match or a miss?
 
            
        
                                            
            
                 
            
        
                    AI Software Development Consultant
Posted today
Job Viewed
Job Description
Overview
Design, develop, and deploy AI/ML models to solve business problems. Collaborate with cross-functional teams to identify opportunities for AI integration , translate client requirements into scalable AI-powered solutions , and provide consulting expertise on AI strategies, tools, and implementation. Stay up to date with the latest AI/ML frameworks, tools, and industry trends , ensuring solutions are robust, scalable, and aligned with business goals.
Responsibilities- Design, develop, and deploy AI/ML models to solve business problems.
- Collaborate with cross-functional teams to identify opportunities for AI integration .
- Translate client requirements into scalable AI-powered solutions .
- Provide consulting expertise on AI strategies, tools, and implementation.
- Stay up to date with the latest AI/ML frameworks, tools, and industry trends .
- Ensure solutions are robust, scalable, and aligned with business goals.
- Bachelor’s or Master’s degree in Computer Science, Data Science, AI/ML, or related field .
- Strong programming skills in Python, R, or similar languages .
- Experience with TensorFlow, PyTorch, Keras, or other AI frameworks .
- Knowledge of cloud platforms (AWS, Azure, GCP) for AI/ML solutions.
- Excellent problem-solving and consulting skills .
- Strong communication and ability to present AI solutions to non-technical stakeholders.
- Opportunity to work on cutting-edge AI projects .
- Collaborative and innovative work environment .
- Career growth and continuous learning opportunities .
- Be part of an international, forward-thinking team .
Is this job a match or a miss?
 
            
        
                                            
            
                 
            
        
                    Software Development Engineer Backend - InvestSky
Posted today
Job Viewed
Job Description
Posted 5 days ago
Full time
Dubai, AE
Senior
Salary Range: To be discussed
Full Job Description
Summary
InvestSky streamlines investing for the MENA region, enabling social interaction, market insights, and portfolio creation. Key tasks include scalable solutions, data models, and architecture innovations.
About InvestSky
We're on a mission to make investing accessible to all. Our goal is to offer an all-in-one investing solution. With InvestSky, people no longer have to get lost in multiple apps, drown in fragmented communities across social media in search of investment insights, or pay high fees to make an investment. InvestSky offers an all-in-one solution to a more efficient and enjoyable investing journey for MENA investors, both new and experienced.
With InvestSky you can:
- Mingle: get social, meet like-minded folk, follow friends, exchange ideas.
- Discover: build your knowledge and understand the market with our advanced tools to gain insights.
- Create: buy your favourite stocks and build your portfolio.
We are looking for someone passionate about building the next big thing and making a true impact in the region.
Key Responsibilities
- Implement high-quality solutions in a timely manner, designed and built to last and to scale.
- Translate designs and wireframes into API skeletons and component architectures.
- Identify new libraries/patterns/platforms that we should study/adopt to continuously improve our architecture.
- Prototype new features and wireframes cross-functionally with the product team.
- Design and implement low-latency, high-availability, and performant applications.
- Design scalable data models and architecture.
- Contribute to planning roadmaps and integration plans.
- Conduct cost, performance, and security assessments.
- Demonstrate strong computer science fundamentals in system design, data structures, and algorithms.
- Show strong proficiency in database design and software architecture.
- Exhibit strong expertise in Python.
- Have experience with writing and maintaining unit tests.
- Demonstrate strong proficiency in server languages and frameworks, understanding their pros and cons.
- Possess SQL/NoSQL databases and database architecture skills.
- Have hands-on experience with cloud platforms (strong experience with GCP is a plus).
Accountability and Ownership: A self-driven individual who can build and maintain high-scale projects end to end.
Nice-to-have
- Familiarity with container orchestration systems (preferably Kubernetes).
- Experience in implementing consumer-facing services at early-stage startups.
- Basic understanding of the financial and investment ecosystems.
Compensation and Benefits
Market-standard compensation; generous Employee Stock Ownership Plan in line with our belief that our employees should be owners of the company and not just contributors; you'll never have to pay for our premium paid plans. Join us as part of a founding team building something revolutionary in FinTech in the region.
#J-18808-LjbffrIs this job a match or a miss?
 
            
        
                                            
            
                 
            
        
                    Software Development Engineer /Backend/ - InvestSky
Posted today
Job Viewed
Job Description
Posted: 3 days ago
Employment Type: Full time
Location: Dubai, AE
Level: Senior
Salary Range: To be discussed
Company Overview
InvestSky simplifies investing with an all-in-one platform for MENA investors. We're hiring passionate individuals to build scalable solutions and contribute to FinTech innovation in the region.
About InvestSky
We're on a mission to make investing accessible to all. Our goal is to offer an all-in-one investing solution. With InvestSky, people no longer have to get lost in multiple apps, drown in fragmented communities across social media in search of investment insights, or pay high fees to make an investment. InvestSky offers an all-in-one solution to a more efficient and enjoyable investing journey for the MENA investors, both new and experienced ones.
With InvestSky, you can:
- Mingle: get social, meet like-minded folk, follow friends, exchange ideas
- Discover: build your knowledge and understand the market with our advanced tools to gain insights
- Create: buy your favourite stocks and build your portfolio
We are looking for someone passionate about building the next big thing and making a true impact in the region.
Key Responsibilities
- Implement high-quality solutions in a timely manner, designed and built to last and to scale.
- Translate designs and wire-frames into API skeletons and component architectures.
- Identify new libraries/patterns/platforms that we should study/adopt to continuously improve our architecture.
- Prototype new features and wire-frames cross-functionally with the product team.
- Design and implement low-latency, high-availability, and performant applications.
- Design scalable data models and architecture.
- Contribute to planning, roadmaps, and integration plans.
- Conduct cost, performance, and security assessments.
Required Qualifications
- Strong computer science fundamentals in system design, data structures, algorithms.
- Strong proficiency in Database Design and Software Architecture.
- Strong expertise in Python.
- Experience with writing and maintaining unit tests.
- Strong proficiency in server languages, frameworks and understanding their pros & cons.
- SQL / NoSQL databases and Database architecture skills.
- Hands-on experience with cloud platforms (strong experience with GCP is a plus).
- Accountability and Ownership: Self-driven individual who can build and maintain high scale projects end to end.
Nice-to-have
- Familiarity with container orchestration systems (preferably Kubernetes).
- Experience in implementing consumer-facing services at early-stage startups.
- Basic understanding of the financial and investment ecosystems.
Compensation and Benefits
Market-standard compensation; generous Employee Stock Ownership Plan in line with our belief that our employees should be owners of the company and not just contributors; you'll never have to pay for our premium paid plans. Being part of a founding team building something revolutionary in FinTech in the region.
#J-18808-LjbffrIs this job a match or a miss?
 
            
        
                                            
            
                 
            
        
                    Software Development Engineer Frontend - InvestSky
Posted today
Job Viewed
Job Description
Software Development Engineer Frontend - InvestSky
Full time
Dubai, AE
Senior
Salary Range: To be discussed
About InvestSky
We're on a mission to make investing accessible to all. Our goal is to offer an all-in-one investing solution. With InvestSky, people no longer have to get lost in multiple apps, drown in fragmented communities across social media in search of investment insights, or pay high fees to make an investment. InvestSky offers an all-in-one solution to a more efficient and enjoyable investing journey for the MENA investors, both new and experienced ones.
With InvestSky you can:
- Mingle: get social, meet like-minded folk, follow friends, exchange ideas
- Discover: build your knowledge and understand the market with our advanced tools to gain insights
- Create: buy your favourite stocks and build your portfolio
We are looking for someone passionate about building the next big thing and making a true impact in the region.
Key Responsibilities
- Implement high-quality solutions in a timely manner, designed and built to last and to scale.
- Study the API design and give feedback on the structure for optimized implementation on frontend.
- Identify new libraries/patterns/platforms that we should study/adopt to continuously improve our architecture.
- Prototyping new features and wireframes cross-functionally with the product team.
- Contribute to planning roadmaps and integration plans.
Nice to have
- Experience in implementing consumer-facing products at early-stage startups.
- Basic understanding of the financial and investment ecosystems.
Market-standard compensation;
Generous Employee Stock Ownership Plan in line with our belief that our employees should be owners of the company and not just contributors;
You'll never have to pay for our premium paid plans ;) Being part of a founding team building something revolutionary in FinTech in the region.
#J-18808-LjbffrIs this job a match or a miss?
 
            
        
                                            
            
                 
            
        
                    Be The First To Know
About the latest Crm developer Jobs in United Arab Emirates !
Customer Relationship Specialist
Posted today
Job Viewed
Job Description
 Company:   Highway Rent a Car 
 Location:   Dubai, UAE 
 Position:   Customer Relationship Specialist 
 Employment Type:   Full-time  
About Us:
Highway Rent a Car has been Dubai’s leading car rental company for almost 25 years. We pride ourselves on offering high-quality vehicles and exceptional customer service. We are looking for a dedicated and experienced ( Customer Relationship Specialist ) to join our team and help us continue to grow and innovate in the industry
Key Responsibilities:
- Serve as the primary point of contact for clients, ensuring exceptional service at all stages of the rental process.
- Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions.
- Handle client inquiries, resolve issues, and ensure a smooth and satisfactory experience for every customer.
- Coordinate with other departments to ensure timely and accurate delivery of services.
- Track and manage client feedback, working with the team to implement improvements.
- Assist in the development and execution of client retention strategies.
Qualifications:
- Previous experience in customer service or client relations, preferably in the car rental industry.
- Excellent communication and interpersonal skills.
- Ability to handle multiple tasks efficiently and effectively.
- Proficiency in English; knowledge of additional languages is a plus.
- Strong problem-solving abilities and a customer-first attitude.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- A supportive and dynamic work environment.
Your Name *
Email *
Phone *
- United States +1
- United Kingdom +44
- Afghanistan (افغانستان) +93
- Albania (Shqipëri) +355
- Algeria (الجزائر) +213
- American Samoa +1
- Andorra +376
- Angola +244
- Anguilla +1
- Antigua and Barbuda +1
- Argentina +54
- Armenia (Հայաստան) +374
- Aruba +297
- Ascension Island +247
- Australia +61
- Austria (Österreich) +43
- Azerbaijan (Azərbaycan) +994
- Bahamas +1
- Bahrain (البحرين) +973
- Bangladesh (বাংলাদেশ) +880
- Barbados +1
- Belarus (Беларусь) +375
- Belgium (België) +32
- Belize +501
- Benin (Bénin) +229
- Bermuda +1
- Bhutan (འབྲུག) +975
- Bolivia +591
- Bosnia and Herzegovina (Босна и Херцеговина) +387
- Botswana +267
- Brazil (Brasil) +55
- British Indian Ocean Territory +246
- British Virgin Islands +1
- Brunei +673
- Bulgaria (България) +359
- Burkina Faso +226
- Burundi (Uburundi) +257
- Cambodia (កម្ពុជា) +855
- Cameroon (Cameroun) +237
- Canada +1
- Cape Verde (Kabu Verdi) +238
- Caribbean Netherlands +599
- Cayman Islands +1
- Central African Republic (République centrafricaine) +236
- Chad (Tchad) +235
- Chile +56
- China (中国) +86
- Christmas Island +61
- Cocos (Keeling) Islands +61
- Colombia +57
- Comoros (جزر القمر) +269
- Congo (DRC) (Jamhuri ya Kidemokrasia ya Kongo) +243
- Congo (Republic) (Congo-Brazzaville) +242
- Cook Islands +682
- Costa Rica +506
- Côte d’Ivoire +225
- Croatia (Hrvatska) +385
- Cuba +53
- Curaçao +599
- Cyprus (Κύπρος) +357
- Czech Republic (Česká republika) +420
- Denmark (Danmark) +45
- Djibouti +253
- Dominica +1
- Dominican Republic (República Dominicana) +1
- Ecuador +593
- Egypt (مصر) +20
- El Salvador +503
- Equatorial Guinea (Guinea Ecuatorial) +240
- Eritrea +291
- Estonia (Eesti) +372
- Eswatini +268
- Ethiopia +251
- Falkland Islands (Islas Malvinas) +500
- Faroe Islands (Føroyar) +298
- Fiji +679
- Finland (Suomi) +358
- France +33
- French Guiana (Guyane française) +594
- French Polynesia (Polynésie française) +689
- Gabon +241
- Gambia +220
- Georgia (საქართველო) +995
- Germany (Deutschland) +49
- Ghana (Gaana) +233
- Gibraltar +350
- Greece (Ελλάδα) +30
- Greenland (Kalaallit Nunaat) +299
- Grenada +1
- Guadeloupe +590
- Guam +1
- Guatemala +502
- Guernsey +44
- Guinea (Guinée) +224
- Guinea-Bissau (Guiné Bissau) +245
- Guyana +592
- Haiti +509
- Honduras +504
- Hong Kong (香港) +852
- Hungary (Magyarország) +36
- Iceland (Ísland) +354
- India (भारत) +91
- Indonesia +62
- Iran (ایران) +98
- Iraq (العراق) +964
- Ireland +353
- Isle of Man +44
- Israel (ישראל) +972
- Italy (Italia) +39
- Jamaica +1
- Japan (日本) +81
- Jersey +44
- Jordan (الأردن) +962
- Kazakhstan (Казахстан) +7
- Kenya +254
- Kiribati +686
- Kosovo +383
- Kuwait (الكويت) +965
- Kyrgyzstan (Кыргызстан) +996
- Laos (ລາວ) +856
- Latvia (Latvija) +371
- Lebanon (لبنان) +961
- Lesotho +266
- Liberia +231
- Libya (ليبيا) +218
- Liechtenstein +423
- Lithuania (Lietuva) +370
- Luxembourg +352
- Macau (澳門) +853
- North Macedonia (Македонија) +389
- Madagascar (Madagasikara) +261
- Malawi +265
- Malaysia +60
- Maldives +960
- Mali +223
- Malta +356
- Marshall Islands +692
- Martinique +596
- Mauritania (موريتانيا) +222
- Mauritius (Moris) +230
- Mayotte +262
- Mexico (México) +52
- Micronesia +691
- Moldova (Republica Moldova) +373
- Monaco +377
- Mongolia (Монгол) +976
- Montenegro (Crna Gora) +382
- Montserrat +1
- Morocco (المغرب) +212
- Mozambique (Moçambique) +258
- Myanmar (Burma) (မြန်မာ) +95
- Namibia (Namibië) +264
- Nauru +674
- Nepal (नेपाल) +977
- Netherlands (Nederland) +31
- New Caledonia (Nouvelle-Calédonie) +687
- New Zealand +64
- Nicaragua +505
- Niger (Nijar) +227
- Nigeria +234
- Niue +683
- Norfolk Island +672
- North Korea (조선 민주주의 인민 공화국) +850
- Northern Mariana Islands +1
- Norway (Norge) +47
- Oman (عُمان) +968
- Pakistan (پاکستان) +92
- Palau +680
- Palestine (فلسطين) +970
- Panama (Panamá) +507
- Papua New Guinea +675
- Paraguay +595
- Peru (Perú) +51
- Philippines +63
- Poland (Polska) +48
- Portugal +351
- Puerto Rico +1
- Qatar (قطر) +974
- Réunion (La Réunion) +262
- Romania (România) +40
- Russia (Россия) +7
- Rwanda +250
- Saint Barthélemy +590
- Saint Helena +290
- Saint Kitts and Nevis +1
- Saint Lucia +1
- Saint Martin (Saint-Martin (partie française)) +590
- Saint Pierre and Miquelon (Saint-Pierre-et-Miquelon) +508
- Saint Vincent and the Grenadines +1
- Samoa +685
- San Marino +378
- São Tomé and Príncipe (São Tomé e Príncipe) +239
- Saudi Arabia (المملكة العربية السعودية) +966
- Senegal (Sénégal) +221
- Serbia (Србија) +381
- Seychelles +248
- Sierra Leone +232
- Singapore +65
- Sint Maarten +1
- Slovakia (Slovensko) +421
- Slovenia (Slovenija) +386
- Solomon Islands +677
- Somalia (Soomaaliya) +252
- South Africa +27
- South Korea (대한민국) +82
- South Sudan (جنوب السودان) +211
- Spain (España) +34
- Sri Lanka (ශ්රී ලංකාව) +94
- Sudan (السودان) +249
- Suriname +597
- Svalbard and Jan Mayen +47
- Sweden (Sverige) +46
- Switzerland (Schweiz) +41
- Syria (سوريا) +963
- Taiwan (台灣) +886
- Tajikistan +992
- Tanzania +255
- Thailand (ไทย) +66
- Timor-Leste +670
- Togo +228
- Tokelau +690
- Tonga +676
- Trinidad and Tobago +1
- Tunisia (تونس) +216
- Turkey (Türkiye) +90
- Turkmenistan +993
- Turks and Caicos Islands +1
- Tuvalu +688
- U.S. Virgin Islands +1
- Uganda +256
- Ukraine (Україна) +380
- United Arab Emirates (الإمارات العربية المتحدة) +971
- United Kingdom +44
- United States +1
- Uruguay +598
- Uzbekistan (Oʻzbekiston) +998
- Vanuatu +678
- Vatican City (Città del Vaticano) +39
- Venezuela +58
- Vietnam (Việt Nam) +84
- Wallis and Futuna (Wallis-et-Futuna) +681
- Western Sahara (الصحراء الغربية) +212
- Yemen (اليمن) +967
- Zambia +260
- Zimbabwe +263
- Åland Islands +358
Is this job a match or a miss?
 
            
        
                                            
            
                 
            
        
                    Customer Relationship Officer
Posted 20 days ago
Job Viewed
Job Description
The Customer Relationship Officer (CRO) plays a vital role in ensuring a superior experience for club members by building strong relationships, handling inquiries and complaints, and promoting premium services. This position requires delivering personalized service, resolving issues effectively, and fostering member satisfaction and retention.
KEY RESPONSIBILITIES:
Member Engagement and Support:
Serve as the primary point of contact for club members, addressing questions, concerns, and feedback with professionalism and empathy.Greet members warmly and provide personalized assistance to ensure a seamless experience.Actively promote membership upgrades, class bookings, and premium services.Complaint Resolution:
Handle member complaints and resolve issues promptly, escalating to management when necessary.Follow up to ensure issues are resolved to the member’s satisfaction.Membership Management:
Assist with member onboarding, renewals, cancellations, and account management.Maintain accurate member records in the system, ensuring data privacy and security.Collaboration:
Work closely with other departments (sales, wellness, and operations) to coordinate member services and ensure smooth communication.Support marketing initiatives by promoting events, offers, and programs.Facility Tours and Promotions:
Conduct guided tours for prospective members, highlighting the club’s premium amenities and services.Proactively recommend personalized services to enhance the member experience.Member Retention:
Build strong relationships with members to understand their wellness goals and ensure a high level of engagement and retention. Identify at-risk members and implement strategies to enhance their experience.Requirements Bachelor’s degree in hospitality, customer service, business, or a related field (preferred)At least 1–2 years of experience in customer service, sales, or a similar role, preferably in a premium or luxury service environment.Excellent verbal and written communication skills.Strong interpersonal and relationship-building abilities.Conflict resolution and problem-solving skills.High emotional intelligence and empathy.Proficiency in customer relationship management (CRM) software and office tools.Background in the fitness, hospitality, or service industry is a plus.BenefitsCompetitive Salary: Based on experience and role responsibilitiesClub Access: Full access to SEVEN Wellness Club facilities and classesF&B Discount: 50% off all in-house food and beverage items at The Dose by SilvenaCareer Growth: Opportunities to grow across SEVEN’s expanding group of brandsSupportive Culture: A team-oriented environment that values initiative, professionalism, and well-beingIs this job a match or a miss?
 
            
        
                                            
            
                