1 431 Customer Engagement jobs in the United Arab Emirates

Customer Engagement Specialist

AED80000 - AED120000 Y BRAU.

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Job Description

Brau is Hiring – Customer Engagement Team

We are now looking for a Customer Engagement Specialist to join our team and elevate the client journey.

Key Responsibilities:

Manage all communications (WhatsApp, Instagram, Calls, Emails, Online Bookings)

Develop and refine customer engagement scripts

Ensure high-standard responses to every inquiry

Facilitate complaint resolution with professionalism

Manage and optimize salon scheduling

Contribute to achieving monthly sales targets

Skills & Requirements:

Strong customer relationship management

Ability to handle complaints with calmness & confidence

Professional communication in English & Arabic (both required)

Knowledge of the beauty industry is preferred

Excellent time management skills

Education & Experience:

High School Diploma or higher

Minimum 2 years' experience in customer service/contact center (luxury beauty, hospitality, or medical environment preferred)

Location: Dubai

Job Type: Full-time

Interested candidates, kindly send your CV to

Join us at Brau, where beauty meets luxury service.

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Customer Engagement Specialist

Sharjah, Sharjah beBeeProblemSolving

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Job Overview

The role of a Customer Service Representative is pivotal in fostering customer satisfaction and maintaining a positive relationship with clients. Key responsibilities encompass handling inquiries, addressing complaints, and providing clear and professional product or service information.

Key Skills
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet deadlines
  • Strong problem-solving and conflict resolution skills
  • Proficiency in handling multiple tasks and priorities
About the Role

This position requires guiding customers through the purchasing process, resolving issues efficiently, and maintaining accurate records of interactions.

Benefits

Candidates will have opportunities to develop their customer service skills, work in a dynamic environment, and contribute to the growth of our organization.

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Customer Engagement Specialist

Dubai, Dubai beBeeClientService

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Job Title: Client Service Representative

We are seeking a highly skilled professional to join our team as a Client Service Representative.

Job Description:

The primary responsibility of this role is to provide exceptional customer service and support to our clients. This includes handling inbound calls, responding to emails and other forms of communication, and resolving client issues in a timely and efficient manner.

Required Skills and Qualifications:
  • Excellent communication and interpersonal skills
  • Previous experience in a clinical environment
Benefits:

This position offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

Application Process:
  • Submit your application with the required documents
  • First Name
  • Last Name
  • Email Address
  • Phone Number
  • Address
  • City
  • Province
  • Postal Code
  • Country: United Arab Emirates
  • Cover Letter or Resume
  • Date Available
  • Desired Salary Range
  • Websites, Blogs, or Portfolios (optional)
  • LinkedIn Profile URL (optional)
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Customer Engagement Specialist

Dubai, Dubai beBeeRetailSales

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Job Description

Job Overview

The role of a Retail Sales Advisor is to engage customers through excellent communication skills and provide them with an exceptional experience.

Key Responsibilities:
  • To interact with customers in a friendly and approachable manner, understanding their needs and preferences.
  • To process sales transactions efficiently and accurately, handling cash, card payments and other payment methods.
  • To maintain a clean and organized workspace, adhering to company standards and policies.
  • To work effectively as part of a team, supporting colleagues and contributing to the overall success of the business.
Requirements:
  • Diploma or Bachelor's Degree
  • Excellent Communication Skills
  • Ability to Work in a Team Environment
  • Basic Mathematical Skills
  • Proficiency in Arabic Language
Benefits:
  • A competitive salary package, including basic pay and performance-related bonuses.
  • Ongoing training and development opportunities, enabling you to enhance your skills and knowledge.
  • A dynamic and supportive work environment, with regular team-building activities and social events.
About Us:

We are a leading retailer, committed to delivering outstanding customer service and providing our customers with an exceptional shopping experience. We offer a range of exciting career opportunities, with a focus on employee development and growth.

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Customer Engagement Specialist

Sharjah, Sharjah beBeeCustomer

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Job Description

Job Overview

We are seeking a strategic, insight-driven professional to shape customer engagement and retention strategies.

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Customer Engagement Specialist

Musaffah, Abu Dhabi beBeeSales

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Job Summary

We are seeking a skilled Customer Engagement Specialist to join our team. This is an exciting opportunity for individuals who excel in outbound sales and customer communication.

Key Responsibilities:
  • Make high-volume calls to engage with customers and drive registrations and first deposits.
  • Utilize strong communication skills to effectively interact with clients across multiple languages, including Telugu, Kannada, Tamil, Hindi, English, and Hinglish.
  • Meet and exceed performance targets by delivering exceptional customer experiences.
Requirements:
  • Strong communication and interpersonal skills.
  • A reliable laptop and stable internet connection.
  • A willingness to learn and adapt to new situations.
What We Offer:
  • Competitive salary range: ₹15,000–₹20,000/month.
  • Performance-based bonuses for experienced candidates.
  • A dynamic and supportive work environment.
Schedule:
  • Full-time position with a 6-day working schedule.
Seniority Level:
  • Entry-level candidates encouraged to apply.
Industry:
  • Sales and Business Development in the Technology sector.
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Customer Engagement Specialist

beBeeSalesperson

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Job Overview

This is an exciting opportunity to join our team as a sales representative. The ideal candidate will have excellent customer engagement skills, a friendly personality that engages children and adults, and strong upselling and cross-selling skills.

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Customer Engagement Manager

Dubai, Dubai Sanofi

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Customer Engagement Manager page is loaded# Customer Engagement Managerlocations: Dubaitime type: Vollzeitposted on: Heute ausgeschriebentime left to apply: Enddatum: 9. Oktober 2025 (Noch 7 Tage Zeit für Bewerbung)job requisition id: R **Job Description:***Customer Engagement Manager***Position Overview**The Customer Experience Manager is responsible for developing and implementing strategies that enhance customer interactions across all touchpoints. This role focuses on understanding customer needs, optimizing customer journeys, and driving initiatives that deliver exceptional experiences aligned with business objectives. The position demands excellence in execution of tactics to ensure compelling growth, combining strategic vision with meticulous implementation to drive customer satisfaction and business success.**Key Responsibilities*** Develop and execute the Integrated Growth Plan (IGP) with a focus on customer experience excellence, demonstrating passion for creating exceptional customer experiences that ultimately benefit patients* Participate actively in cross-functional launch planning teams, contributing to strategy development and ensuring customer voice integration. Support the creation of launch materials, coordinate customer-facing activities, and assist in implementing successful product launches.* Determine growth potential through data-driven analysis of customer segments and prioritize initiatives, accordingly, using forward-thinking approaches to anticipate future trends in customer expectations* Define and implement core brand/disease initiatives that resonate with target audiences, consistently seeking new opportunities to improve customer journeys* Create comprehensive omnichannel campaign journeys that deliver seamless customer experiences, fostering collaboration across teams to ensure integrated approaches* Develop digital content strategies and optimize channel mix to maximize customer engagement, embracing innovative technologies and platforms* Define and implement modular content and disease solutions tailored to specific customer personas, demonstrating creativity and adaptability in addressing diverse customer needs* Track performance metrics and marketing effectiveness with high exigence on KPIs, continuously striving for improvement and setting ambitious benchmarks* Manage budget planning and control (Strategic Plan, A&P) to ensure efficient resource allocation, making data-driven decisions while maintaining customer focus* Consult on Go-to-Market models that prioritize customer-centricity, advocating for user-centered design approaches in all customer-facing initiatives* Drive excellence in tactics execution, ensuring meticulous attention to detail and consistently high-quality deliverables* Identify opportunities for user journey improvements and process optimization based on customer feedback, demonstrating analytical thinking and creative problem-solving* Lead cross-functional collaboration to ensure consistent customer experiences across all touchpoints, building trust and fostering open communication* Drive research, design, prototyping, and validation of customer experience solutions, taking thoughtful risks to develop innovative approaches that address customer needs**Required Qualifications and Experience*** Bachelor's degree in Marketing, Business, or related field; MBA preferred* 5+ years of experience in customer experience management, preferably in pharmaceutical or healthcare industries* Demonstrate strategic thinking by connecting customer needs to business objectives while building and maintaining strong customer relationships* Apply project management skills to handle multiple priorities effectively within cross-functional launch planning and execution teams* Demonstrated success in developing and implementing customer-centric strategies that drive business growth and successful product launches* Experience in setting high standards and delivering measurable improvements in customer satisfaction metrics and launch performance indicators* Strong understanding of digital marketing platforms and emerging technologies that enhance customer engagement throughout the product launch process* Proven ability to collaborate across functions and lead cross-functional teams toward shared customer goals* Experience in analyzing customer data and translating insights into actionable strategies* Knowledge of innovative methodologies such as scrum, lean start-up, nudge, and design thinking* Track record of taking thoughtful risks to develop creative solutions that address customer needs* Excellent project management skills with ability to prioritize multiple initiatives, including coordinating launch activities and events**Cross-Functional Collaboration**Works closely with Medical Affairs, Brand Teams, Sales, Digital, Public Affairs, Marketing, Transformation Office, and Finance to ensure integrated customer experiences that drive business growth while delivering meaningful value to customers and patients.Diversity und Inklusion sind in den Grundwerten von Sanofi verankert und spiegeln sich in unserer Arbeitsweise wider. Wir respektieren die Vielfalt unserer Belegschaft in Hinsicht auf ihre Herkunft, Erfahrungen und Lebensweisen. Wir erkennen die Bereicherung, die diese Vielfalt birgt, und fördern Inklusion sowie eine Arbeitsumgebung, in der diese Unterschiede sich weiter entwickeln können, zur Stärkung des Lebens unserer Mitarbeiter, Patienten und Kunden. #J-18808-Ljbffr
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Customer Engagement Manager

Dubai, Dubai Sanofi

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Customer Engagement Manager page is loaded# Customer Engagement Managerlocations: Dubaitime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 9, 2025 (6 days left to apply)job requisition id: R **Job Description:***Customer Engagement Manager***Position Overview**The Customer Experience Manager is responsible for developing and implementing strategies that enhance customer interactions across all touchpoints. This role focuses on understanding customer needs, optimizing customer journeys, and driving initiatives that deliver exceptional experiences aligned with business objectives. The position demands excellence in execution of tactics to ensure compelling growth, combining strategic vision with meticulous implementation to drive customer satisfaction and business success.**Key Responsibilities*** Develop and execute the Integrated Growth Plan (IGP) with a focus on customer experience excellence, demonstrating passion for creating exceptional customer experiences that ultimately benefit patients* Participate actively in cross-functional launch planning teams, contributing to strategy development and ensuring customer voice integration. Support the creation of launch materials, coordinate customer-facing activities, and assist in implementing successful product launches.* Determine growth potential through data-driven analysis of customer segments and prioritize initiatives, accordingly, using forward-thinking approaches to anticipate future trends in customer expectations* Define and implement core brand/disease initiatives that resonate with target audiences, consistently seeking new opportunities to improve customer journeys* Create comprehensive omnichannel campaign journeys that deliver seamless customer experiences, fostering collaboration across teams to ensure integrated approaches* Develop digital content strategies and optimize channel mix to maximize customer engagement, embracing innovative technologies and platforms* Define and implement modular content and disease solutions tailored to specific customer personas, demonstrating creativity and adaptability in addressing diverse customer needs* Track performance metrics and marketing effectiveness with high exigence on KPIs, continuously striving for improvement and setting ambitious benchmarks* Manage budget planning and control (Strategic Plan, A&P) to ensure efficient resource allocation, making data-driven decisions while maintaining customer focus* Consult on Go-to-Market models that prioritize customer-centricity, advocating for user-centered design approaches in all customer-facing initiatives* Drive excellence in tactics execution, ensuring meticulous attention to detail and consistently high-quality deliverables* Identify opportunities for user journey improvements and process optimization based on customer feedback, demonstrating analytical thinking and creative problem-solving* Lead cross-functional collaboration to ensure consistent customer experiences across all touchpoints, building trust and fostering open communication* Drive research, design, prototyping, and validation of customer experience solutions, taking thoughtful risks to develop innovative approaches that address customer needs**Required Qualifications and Experience*** Bachelor's degree in Marketing, Business, or related field; MBA preferred* 5+ years of experience in customer experience management, preferably in pharmaceutical or healthcare industries* Demonstrate strategic thinking by connecting customer needs to business objectives while building and maintaining strong customer relationships* Apply project management skills to handle multiple priorities effectively within cross-functional launch planning and execution teams* Demonstrated success in developing and implementing customer-centric strategies that drive business growth and successful product launches* Experience in setting high standards and delivering measurable improvements in customer satisfaction metrics and launch performance indicators* Strong understanding of digital marketing platforms and emerging technologies that enhance customer engagement throughout the product launch process* Proven ability to collaborate across functions and lead cross-functional teams toward shared customer goals* Experience in analyzing customer data and translating insights into actionable strategies* Knowledge of innovative methodologies such as scrum, lean start-up, nudge, and design thinking* Track record of taking thoughtful risks to develop creative solutions that address customer needs* Excellent project management skills with ability to prioritize multiple initiatives, including coordinating launch activities and events**Cross-Functional Collaboration**Works closely with Medical Affairs, Brand Teams, Sales, Digital, Public Affairs, Marketing, Transformation Office, and Finance to ensure integrated customer experiences that drive business growth while delivering meaningful value to customers and patients.# Pursue *progress*, discover *extraordinary*Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.Watch our and check out our Diversity Equity and Inclusion actions at ! #J-18808-Ljbffr
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Customer Engagement Associate

AED6000 - AED8000 Y Loom Collection

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Job Description

About the Role

We are looking for a Customer Engagement Associate to join our team. In this role, you will be the face of our brand—welcoming clients, sharing product knowledge, and supporting them throughout their design journey, from their first visit to the final purchase.

Key Responsibilities

  • Greet and assist walk-in clients in the studio with warmth and professionalism
  • Handle customer inquiries via phone, email, and in person
  • Provide product knowledge and tailored recommendations
  • Follow up on orders and ensure any concerns are resolved smoothly
  • Contribute ideas to enhance the overall customer experience

What We're Looking For

  • Friendly, confident, and approachable personality
  • Passion or strong interest in interiors, furniture, and home design
  • Comfortable using email and Microsoft Office (or willing to learn)
  • Good communication skills in English
  • Previous customer service or retail experience is a plus
  • Female candidates are preferred

Why You'll Love Working With Us

  • A supportive and welcoming studio environment
  • Opportunities to grow into sales or interior design roles
  • A workplace culture that values creativity and fresh ideas
  • Be part of a people-first, design-led brand

If you're passionate about design and enjoy creating exceptional experiences for clients, we'd love to hear from you

Job Type: Full-time

Pay: AED6, AED8,000.00 per month

Application Question(s):

  • Are you an immediate joiner?
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