29 Customer Service jobs in Sharjah

This is a part-time role requiring 4 hours per day.

Office Days & UAE Timing: 5 days a week. One shift between 1 pm and 5 pm, and the second between 5 pm and 9 pm. (Flexible timing options available.)

Desired Candidate Profile: Any graduate can apply.

Employment Type: Full Time

Company Industry:

• Entertainment
• Recreation
• Theme Parks

Department / Functional Area:

• Ticketing
• Reservations

Keywords:

• Customer Service Representative
• Freshers
• Fresher Graduate

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Our client is seeking a proactive and personable Client Experience Executive to join their growing team. This role is pivotal in delivering exceptional service and ensuring customer satisfaction at every touchpoint. If you have a passion for people and a commitment to excellence, this opportunity is for you.

• Serve as the primary point of contact for clients, ensuring a seamless and professional experience throughout their journey.
• Resolve client issues and inquiries efficiently using CRM tools such as Zoho CRM, Zoho Desk, and ERP portals.
• Collaborate with internal teams to ensure timely execution of client requests and deliverables.
• Proactively identify opportunities to improve the client experience.
• Maintain accurate client records and service logs, contributing to data-driven decision-making.

• Bachelor’s degree or equivalent.
• Proven successful experience in a client-facing or relationship management role.
• Proficient in English; Arabic is an advantage.
• Strong interpersonal and communication skills.
• Familiarity with customer service tools such as Zoho CRM, Zoho Desk, and ERP systems.
• Team-oriented, dependable, and driven by a strong work ethic.

If you're passionate about delivering exceptional service and thrive in a people-first environment, we’d love to hear from you.

• Associate

• Full-time

• Customer Service, Administrative, and General Business

• Business Consulting and Services, Government Relations Services, and Legal Services

Building and nurturing relationships with customers through inbound calls and emails, understanding their travel and currency needs, and customizing their experience accordingly.

Assisting in resolving Travelex-related queries, including providing rates, store details, and additional information on products and services.

Receiving and addressing customer complaints, whether directly through phone/email or via branches.

Ensuring customer complaints are managed without bias, maintaining transparency and honesty in all communications.

Ensuring customer complaints are resolved within the agreed turnaround times.

Maintaining a register to record all complaints, regardless of their nature.

Assessing customer satisfaction based on post-complaint resolution surveys and providing feedback to management for service improvement.

Implementing Consumer Protection Regulations issued by the Central Bank of UAE across the UAE business.

Ensuring team compliance with company and location policies, including audit, risk, health & safety, security, CAR, and KYC checks, and completing training within the required timeframe.

Providing retail management with feedback based on customer complaints and suggestions for improvement.

Adhering to data protection and financial regulation standards in every call while achieving business objectives and metrics such as compliance, customer satisfaction, and call handling.

Regularly communicating best practices.

Completing all Workday activities promptly.

Ensuring team members are updated on the latest changes or updates in company policies and procedures.

Supporting compliance checks when required in any location requested by management, such as KYC checks or staff knowledge checks.

Supporting store visits, reviewing visual excellence, and conducting independent C.A.R.E observations in stores.

The above is not an exhaustive list of duties; you will be expected to perform different tasks as necessitated by your evolving role and the organization’s overall business objectives.

Required Experience:

Unclear Seniority

We are seeking a skilled professional to provide exceptional customer service and resolve inquiries in a timely and professional manner.

About the Role

This role involves responding to customer contacts, resolving issues and escalating complex matters as needed. The successful candidate will have excellent communication skills, be able to work well under pressure and maintain confidentiality when handling sensitive information.

• Respond to customer inquiries and resolve issues in a timely and professional manner.
• Demonstrate politeness, poise, dignity and emotional maturity when interacting with customers.
• Achieve pre-set targets related to service quality and productivity.
• Participate in customer interactions and surveys, capturing responses and assisting with follow-up.
• Record call details accurately into bank applications.
• Report customer feedback for continual product and service improvement.
• Use effective communication skills and suggest changes for improvement.
• Contribute to team development to foster an effective and positive work environment.

Requirements

• Minimum 2 years of experience in a similar role.
• Proficient in MS Office.
• Fluent in English and Arabic.

About Us

Our organization provides banking services to individuals and companies. We offer Sharia-compliant retail, corporate and investment services across the UAE.

The customer service representative will be based at the customer service desk, responsible for managing customer enquiries and resolving issues in a timely and professional manner.

They will also coordinate with the facility team on maintenance requirements, ensuring seamless operations at all times.

• Manage customer enquiries, providing prompt and accurate solutions
• Coordinate with the facility team on maintenance needs
• Maintain good relations with tenants, offering assistance and guidance as required
• Perform basic administrative tasks

• High School Graduate with excellent communication skills in English
• Mandatory Family Book
• Willingness to work on-site
• Ability to communicate in English and Arabic

We are a leading retail and hospitality conglomerate, operating across multiple countries.

This role is part of the Helpdesk, Customer Service, and Telecalling departments, working together to deliver exceptional customer experiences.

This role offers a unique opportunity to join our dynamic team and contribute to delivering outstanding customer service.

"IMMEDIATE JOINER IS REQUIRED"

Location: Ajman, UAE (ON-SITE)

Department: Customer Experience

Reporting To: Head of Digital

Salary: AED 4,000/month

Job Summary:

We are hiring a Customer Service Executive who is fluent in both English and Arabic to manage customer interactions for our luxury perfume brands. You will be the first point of contact for customers via chat, social media, email, and calls — providing polite, prompt, and solution-oriented responses with a luxury tone of service.

The ideal candidate has a calm, patient, and professional demeanor and understands the importance of exceptional customer service in the high-end beauty segment.

Key Responsibilities:

Handle customer queries via WhatsApp, Instagram DM, phone calls, and email

Assist with order tracking, delivery updates, and product inquiries

Resolve complaints or issues with professionalism and empathy

Maintain CRM records and escalate cases when needed

Coordinate with warehouse/logistics teams for timely order updates

Support in post-sale service, product feedback collection, and refunds/returns

Ensure communication is consistent with the tone of a luxury brand

Qualifications:

3+ years of customer service experience, preferably in luxury, retail, beauty, or hospitality

Fluency in both English and Arabic (spoken and written)

Comfortable using WhatsApp Business, Zendesk, or CRM tools

Familiarity with online shopping platforms and order management basics

Polished communication and interpersonal skills

We are seeking a skilled professional to fill the role of Cashier in our esteemed organization.

The ideal candidate should possess good communication skills and basic experience in handling cash or working in customer service. Strong organizational skills, attention to detail, and ability to multitask are essential for this role.

We offer a competitive salary, free visa, and accommodation. If you are a motivated individual looking to grow your career, please submit your application.

Our organization is dedicated to providing excellent services to our clients. We strive to create a positive work environment that fosters growth and development. Join us and take the first step towards a rewarding career.

We are seeking a skilled and professional Customer Service Representative to join our team. This role is perfect for individuals who enjoy working with people, resolving issues, and providing exceptional customer service.

1. Manage inbound and outbound calls, ensuring that every interaction meets company standards and customer satisfaction.
2. Efficiently resolve customer queries by utilizing problem-solving skills to address various issues related to products and services.
3. Identify and escalate priority issues to the appropriate department, ensuring timely resolution and customer follow-up.
4. Collaborate with team members to share knowledge and best practices, fostering a supportive and high-performance environment.

1. Minimum 1-2 years of experience in customer service or call center roles, showcasing relevant skills and expertise.
2. Excellent verbal and written communication skills, enabling clear and concise information delivery to customers.
3. Demonstrated problem-solving abilities, addressing customer concerns promptly and effectively.
4. Ability to work in a fast-paced environment, managing multiple tasks while maintaining attention to detail.

• Opportunity to work with a dynamic team.
• Chance to develop skills and advance in your career.

About the Role: As a Customer Service Representative, you will be responsible for delivering exceptional customer service, resolving customer queries, and collaborating with team members to achieve common goals.

Are you a customer service enthusiast looking for a new challenge?

This role involves working on flights, ensuring the safety and comfort of passengers. You will be part of a dynamic team providing excellent customer service.

• Conduct pre-flight checks to ensure everything is in order before takeoff.
• Ensure timely attendance, proper grooming, fitness, and legality of self for assigned flights.

• Fluency in written and spoken English is essential.
• Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/Tourism is a plus.
• Training in First Aid, Safety, and Emergency Procedures are an added value.

• Competitive compensation package.
• Opportunity to work with a dynamic team.
• Professional development and growth opportunities.

• Must be medically/physically fit to perform Cabin Crew duties.
• Ability to swim with aid of a flotation device.
• Capable of working in shift pattern and for extended working hours.
• Shows high flexibility and adaptability to frequent changes and busy schedules.