394 Customer Support Engineer jobs in the United Arab Emirates

Join to apply for the TareeGE Graduate Program - Customer Support Engineer role at VerifiedJobs.ae

Job Description

If you are a fresh graduate passionate about the energy industry, this graduate program is for you! We understand the importance of exposure, learning, and development early in your career. This program offers a 12-month assignment combining coursework and job rotations.

In line with Emiratization requirements, preference will be given to qualified Emirati nationals.

Together, we have The Energy to Change the World.

• Assign customer support cases to service engineers
• Coordinate Repair & Modification Activities (RMA)
• Receive/Dispatch material
• Operate the GE product repair center in UAE (after training)

• Eager to learn Grid Solution Business dynamics
• No obstacle to work 5 days a week during 12 months rotation
• BS or MS degree in Electrical Engineering from an accredited university
• Fluency in English and Arabic (oral and written)

• Integrity, critical thinking, analytical skills, agility, continuous learning mindset
• Accountability, teamwork, strong interpersonal and leadership skills, drive for results, initiative
• Passion to learn and grow

Relocation Assistance Provided: No

Apply Now!

• Seniority level: Internship
• Employment type: Full-time
• Job function: Information Technology
• Industries: Internet Publishing

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Dubai, Dubai, United Arab Emirates 3 hours ago

We're looking for a Customer Support Engineer to join our Engineering and Field Service Department. This critical role will support the commercial and technical delivery of long-term service agreements (LTSA) and various customer projects—ensuring high performance and reliability of gas turbines, generators, and auxiliary systems.

Key Responsibilities:

• Diagnosing and resolving technical issues related to gas turbines, generators, and associated systems.
• Acting as a key liaison between internal teams and customers to ensure timely, efficient solutions.
• Coordinating resources and planning requirements to support long-term service agreements (LTSAs) and other projects.
• Analyzing operational data and preparing clear, comprehensive technical documentation.
• Supporting commercial teams with technical input for sales and service proposals.
• Managing root cause analysis processes and assisting with technical presentations.
• Overseeing outage planning and coordination, including spare parts logistics and customer meetings.
• Traveling to customer sites as needed to provide hands-on technical support.
• Ensuring compliance with company QMS and HSE policies and procedures.

What We’re Looking For :

• Proven experience in gas turbine / generator operations and maintenance is highly desirable.
• Strong technical troubleshooting and analytical skills.
• Excellent communication and interpersonal skills.
• Flexibility to travel and work outside regular business hours when required.
• Ability to manage multiple priorities in a high-stakes, customer-facing role.
• A proactive mindset with a commitment to integrity, safety, and quality.
• Experience in outage planning, LTSA contract execution, and cross-functional coordination is a plus.

Why Join Us?

• Work on complex and high-value energy projects across the Middle East and beyond.
• Be part of a supportive and skilled multidisciplinary engineering team.
• Engage in meaningful work that ensures power reliability and customer satisfaction.
• Career growth opportunities with exposure to technical and commercial operations.

Organization

Arab Monetary Fund

Opening Date

Thursday, September 5, 2024 - 12:00-Tuesday, December 31, 2024 - 12:00

The Arab Monetary Fund is seeking to recruit a “Operations Officer”, for its Technical Assistance & Resources’ MobilizationDivision.

About the Arab Monetary Fund (AMF)

The Arab Monetary Fund is a regional Arab financial institution founded in 1976 and aims to strengthen its member countries' economic, financial, and monetary stability (22 countries). It also aims at laying the monetary foundations for Arab economic integration and promoting economic development in Arab countries.

To achieve the previous objectives, the AMF provides, enter ilia, short-term and medium-term credit facilities to member states to assist in supporting external sector stability and financing their overall balance of payments deficits. The AMF also contributes toward building capacity through training programs, technical assistance, and several technical working groups covering monetary, fiscal, financial, and statistical issues, among other topics.

About the Technical Assistance & Resources’ Mobilization Division

The Technical Assistance & Resources Mobilization Division is one of four divisions within the Capacity Development and Innovation Department. It leads and coordinates all AMF TA’s programs, peer-to-peer learning and special thematic initiatives and manages and mobilizes the necessary resources to support capacity development activities. The division provides demand-driven and tailor-made technical assistance to help member countries formulate and implement appropriate economic policy, build effective economic institutions and functional capacities, and shape national thematic initiatives and strategies for wider economic stability and sustainable growth objectives, with the ultimate goal of creating an enabling environment that facilitates change over extended time horizons.

Job purpose:

The Operations Officer will work under the supervision of the division chief. The selected candidate will support the administration of the work plans and the day-to-day TA division activities, including budgeting operations, reporting, and dissemination. The job involves frequent interaction with other AMF departments and units, government officials, consultants, and external organizations.

Accountability and key responsibilities

The Operations Officer’s duties and accountabilities include, but are not limited to, the following:

• Conducts day-to-day activities in line with stipulated policies and procedures.
• Develops and maintains, in close collaboration with the IT team, the AMF’s consultant’s database and ensures easy access to it by the technical assistance team.
• Leads the development and monitoring of the division's annual work plan and budget, including providing administrative and operational accounting services.
• Ensures that operational activities are executed within the allotted budget and timelines, identifies issues, collects data, establishes facts, and draws valid conclusions as required.
• Manages, maintains, and improves the division's administrative record management system in line with AMF policies and procedures.
• Follows activities and deliverables and ensures the timely collection and analysis of the data required to track performance against the division logical framework indicators and check that the appropriateness of the indicators is reviewed periodically.
• Works closely with the division chief and an external consultant to develop a robust monitoring and evaluation (M&E) system.
• Coordinates inputs to periodic reports for senior management and board meetings and delivers presentations to internal performance review meetings, as required.
• Builds and maintains strong relationships with both existing and new sub-contractors and suppliers and liaises with the other AMF’s internal departments and units (legal, finance, support service, procurement, etc.) for a smooth and quick turnaround of operations.
• Organizes and coordinates the division's events, internally and externally, including regular division team meetings to follow up on operational updates, issues, and ideas.
• Engages closely with AMF’s IT team and provides updates on technical assistance and partnership activities for the AMF website.
• Engages closely with the internal communication team and assures the quality and consistency of all division’s products and services, including documents, publications, and promotional material.
• Acts as the division’s focal point for risk management, ensures that administrative issues and identified risks are handled and resolved accurately and quickly, and the division’s policies, procedures, and risk register are up to date.
• Contributes to identifying improvements to the division’s policies and implements procedures and controls covering all areas of activity to fulfill all relevant procedural requirements while delivering high-quality and cost-effective results.
• Contributes to the identification of opportunities for continuous improvement of systems, processes, and practices, taking into account leading practices, improvement of business processes, cost reduction, and productivity improvement.
• Other duties and responsibilities as assigned by the division chief from time to time.

Qualifications & experience required

• A master's degree from a reputable university with a distinguished academic record in business administration or related fields is required.
• A minimum of 7 years of relevant experience with some technical knowledge in public finance, financial sector development, and public digital infrastructure.
• Strong organizational skills, associated with excellent judgment and creative problem-solving skills, including negotiation and conflict resolution skills.
• Good analytical skills and technical competence in the area of the division’s objectives.
• Advanced skills in project cycle activities and good knowledge and understanding of the activities, policies, and procedures of multilateral and bilateral financial institutions. Prior work in similar organizations is an advantage.
• Advanced knowledge of business operations management software, data analytics and programing applications.
• Excellent communication and writing skills in Arabic and English, including the ability to prepare reports and analyses, make presentations and routine correspondence. French, as a third language, is a solid advantage.
• Ability to create and maintain good working relationships with officials in member countries as well as with international financial institutions’ partners and facilitate contacts and meetings with them and other stakeholders.

The AMF offers competitive terms of service in accordance with the applicable employment policy, which includes tax free salary, housing allowance, furniture allowance, air ticket allowance, education allowance, and defined life and medical insurance.

Only short-listed candidates will be contacted.

Job Overview:

We are seeking an accomplished Civil Engineer to join our team as a Customer Support Executive. This role combines technical expertise with exceptional customer service skills, ensuring seamless communication and high-quality solutions for our customers.

Key Responsibilities:

1. Respond promptly to customer inquiries via phone and chat, providing accurate information and resolving issues efficiently.
2. Maintain up-to-date knowledge of products, services, and company policies to ensure effective support.
3. Collaborate with internal teams to resolve complex customer issues, escalating where necessary.
4. Analyze customer feedback to identify areas for improvement and implement changes accordingly.
5. Develop and maintain relationships with key stakeholders, including suppliers and vendors.
6. Stay up-to-date with industry developments and best practices to enhance customer experience and support capabilities.
7. Liaise with the facilities management team to ensure smooth operation of commercial and residential facilities.
8. Conduct regular audits to identify hazards and ensure regulatory compliance.
9. Implement energy-efficient solutions and sustainability initiatives to minimize environmental impact.
10. Provide technical guidance and training to colleagues as needed.
11. Perform other duties as assigned by management.

About the Role:

This is a full-time, permanent position within our Customer Success, Service & Operations department.

Requirements:

To be considered for this role, you will need:

• A degree in Civil Engineering or a related field.
• Excellent communication and interpersonal skills.
• Proven experience in customer-facing roles, preferably in a similar industry.
• Ability to work in a fast-paced environment and prioritize tasks effectively.
• Strong problem-solving and analytical skills.
• Familiarity with industry regulations and standards.
• Basic computer skills and proficiency in Microsoft Office.

What We Offer:

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

Disclaimer: Naukrigulf.com is a platform connecting jobseekers and employers. Candidates should verify the legitimacy of employers independently. We do NOT endorse requests for money or sharing personal/bank details. For security advice, visit our website. Report fraud to

Job Purpose: To receive incoming calls and make outbound calls, ensuring excellent customer service, responding efficiently to customer inquiries, and maintaining high customer satisfaction. Oversee the upkeep of commercial and residential facilities to ensure safety and efficiency. Create and execute preventive maintenance plans for facilities and equipment, supervise staff, contractors, and vendors. Ensure all documentation complies with company policies and regulations.

Primary duties and responsibilities:

• Answer incoming or outgoing calls and provide chat support.
• Respond professionally to caller inquiries about product availability, order status, and delivery status.
• Take product reservations in advance and arrange for scheduled delivery.
• Ensure products are of the highest quality before commitment or delivery.
• Ensure timely delivery of products; inform customers in advance of any delays.
• Arrange to purchase products not in stock from company branches or vendors.
• Build constructive dialogues with customers and propose alternative products if requested products are unavailable.
• Follow up with customers regarding order pickup from the head office.
• Maintain accurate data records and verify customer service information.
• Supervise maintenance of facilities to ensure safety and efficiency.
• Develop preventive maintenance programs, oversee staff, contractors, and vendors.
• Conduct inspections, identify hazards, and ensure regulatory compliance.
• Improve energy efficiency and sustainability, allocate resources for facility projects.
• Provide safety equipment, maintenance records, technical support, and guidance to departments.
• Perform preventive maintenance and repairs on mechanical, electrical, and other systems.
• Maintain HVAC, electrical, plumbing systems, and building repairs.
• Respond to emergencies, prepare reports on building conditions, review equipment operations.
• Comply with safety procedures, city ordinances, and codes; support after-hours building needs.
• Perform other duties as assigned.

Role: Customer Success Associate

Industry Type: Retail

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success

Education: UG: Any Graduate; PG: Any Postgraduate; Doctorate: Not Required

Disclaimer: Naukrigulf.com is a platform connecting jobseekers and employers. Candidates should verify the legitimacy of employers independently. We do NOT endorse requests for money or sharing personal/bank details. For security advice, visit our website. Report fraud to

Job Purpose: To receive incoming calls and make outbound calls, ensuring excellent customer service, responding efficiently to customer inquiries, and maintaining high customer satisfaction. Oversee the upkeep of commercial and residential facilities to ensure safety and efficiency. Create and execute preventive maintenance plans for facilities and equipment, supervise staff, contractors, and vendors. Ensure all documentation complies with company policies and regulations.

Primary duties and responsibilities:

1. Answer incoming or outgoing calls and provide chat support.
2. Respond professionally to caller inquiries about product availability, order status, and delivery status.
3. Take product reservations in advance and arrange for scheduled delivery.
4. Ensure products are of the highest quality before commitment or delivery.
5. Ensure timely delivery of products; inform customers in advance of any delays.
6. Arrange to purchase products not in stock from company branches or vendors.
7. Build constructive dialogues with customers and propose alternative products if requested products are unavailable.
8. Follow up with customers regarding order pickup from the head office.
9. Maintain accurate data records and verify customer service information.
10. Supervise maintenance of facilities to ensure safety and efficiency.
11. Develop preventive maintenance programs, oversee staff, contractors, and vendors.
12. Conduct inspections, identify hazards, and ensure regulatory compliance.
13. Improve energy efficiency and sustainability, allocate resources for facility projects.
14. Provide safety equipment, maintenance records, technical support, and guidance to departments.
15. Perform preventive maintenance and repairs on mechanical, electrical, and other systems.
16. Maintain HVAC, electrical, plumbing systems, and building repairs.
17. Respond to emergencies, prepare reports on building conditions, review equipment operations.
18. Comply with safety procedures, city ordinances, and codes; support after-hours building needs.
19. Perform other duties as assigned.

Role: Customer Success Associate

Industry Type: Retail

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success

Education: UG: Any Graduate; PG: Any Postgraduate; Doctorate: Not Required

Disclaimer: Naukrigulf.com is a platform connecting jobseekers and employers. Candidates should verify the legitimacy of employers independently. We do NOT endorse requests for money or sharing personal/bank details. For security advice, visit our website. Report fraud to

The candidate will be responsible for:

1. Serving as the primary point of contact for the customers and all internal Galaxy offices.
2. Relationship management with customers and developing an understanding of their business needs.
3. Managing the end-to-end process of air export movement, by working closely with the customer and internal stakeholders.
4. Proactively tracking the shipments and notifying the customers whenever required.
5. Communicating the changes/deviations from the earlier devised plan, post discussion with the team, to avert risks in routing or movement.
6. Resolving customer issues by engaging suitable stakeholders.
7. Monitoring booking trends and following up with customers to increase sales and optimize the customer service experience.
8. Maintaining accurate records and documentation and ensuring compliance with all relevant regulations and standards.

Job Type: Full Time

Job Location: Dubai

Basic required skills:

• Excellent communication and interpersonal skills.
• Fluent in Hindi and English (oral and written).
• Computer literate.
• Familiar with MS Office tools.
• Familiar with international logistics and freight forwarding (ocean/air & import/export).

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This job posting is for a position with our reputed Client in Abu Dhabi for Food Service of their employees.

Education:

Basic Education: Any. Previous Experience: Worked in Fastfood chain, QSR (Quick Service Restaurant). Minimum 1 year working experience in UAE. Candidates currently in UAE.

Job Description:

1. Assembling and packing food orders in carry-out containers and bags
2. Assisting cooks with food preparation
3. Taking payments for food orders and providing correct change
4. Cleaning tables in dining areas
5. Stocking condiment and beverage stations
6. Taking customer orders via telephone and mobile apps

Desired Profile:

Similar to job description, candidates should have relevant experience in food service roles.

Al Reem Island, City of Lights,
Addax Tower, 5107,
Abu Dhabi, UAE,
PO Box 47019

• +971 2 671 0858
  +971 54 441 6574