1 754 Customers jobs in the United Arab Emirates

Job Title: Team Leader, Strategic Customers (AA & DAF)

Job Purpose: To handle a strategic customer account in the assigned region and act as the prime point of contact for ADNOC Distribution with the customer by addressing all requirements and queries and ensuring timely and sound delivery of products and services to guarantee uninterrupted fuelling operations at the customer location with adherence to ADNOC standards.

• Fuelling Activities: Manage all fuelling activities in all customer locations per assigned regions and ensure they adhere to HSSEQ standards.
• Manpower Planning: Oversee the plan of manpower in customer locations per customer need and ensure optimal utilization to guarantee full coverage of all customer locations. Coordinate with locations to utilize manpower to specific locations based on urgent activity per customer need and ensure timely and adherent supply of manpower to ensure smooth operations. Manage and oversee the process of authorization and clearance of employees within the customer locations and ensure passes are obtained in a timely manner to avoid shortage of manpower.
• Customer Service: Coordinate with customers on a regular basis through effective communication and address their needs and inquiries by acting as the point of reference for their communication with ADNOC Distribution. Coordinate with internal departments such as finance, maintenance, procurement, etc. to fulfill customer requests and ensure timely and optimal relationship management.
• Reporting: Manage the preparation of all monthly reports from different locations under assigned regions and ensure all sales, accidents, maintenance, etc. activities are addressed per requirements and approved. Prepare monthly division checklists and oversee monthly inspections and PAP forms to ensure adherence and safe operations.
• HSSEQ: Manage monthly fire drills with HSSEQ and the customer to ensure a protective working environment and uninterrupted operations. Coordinate with HSSEQ on audits to check standards and review results. Coordinate with customer personnel for maintenance and safety standards of equipment used by ADNOC Distribution employees to ensure equipment integrity and safety. Plan emergency responses with customer officers and ensure the plan is updated and communicated to all personnel.
• Tank and Depot Commissioning and Recommissioning: Lead commissioning/recommissioning activities for new tanks or depots at customer locations, coordinate with the customer to ensure requirements and standards of equipment, and manage filling operations. Oversee contractors and operators to ensure adherence to specifications, requirements, and HSSEQ standards. Authorize maintenance activities of equipment, depots and tanks in coordination with maintenance division and external contractors.

• Bachelor Degree in engineering or business or economics discipline.
• 10 years of experience in aviation fuelling activities, including at least 3-4 years of increasing managerial responsibilities.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industries: Oil and Gas

As a Lead Generation Specialist, you will be responsible for building and implementing a digital infrastructure to acquire new customers in multiple territories. Your primary goal is to develop a multi-channel lead generation strategy that leverages CRM, marketing automation, AI-powered lead gen tools, LinkedIn marketing, Google AdWords, SEO, and digital campaigns.

This role requires strong analytical skills, the ability to analyze market trends and customer behavior, and a deep understanding of salesforce technology and AI-driven tools.

The ideal candidate will have experience in lead generation, digital marketing, or demand generation, with a proven track record of success in developing and executing scalable lead generation systems.

Additionally, this role involves overseeing Google AdWords, PPC campaigns, and targeted paid advertising strategies to ensure optimal ROI and maximize customer engagement.

• Develop and implement a multi-channel lead generation strategy using CRM, marketing automation, AI-powered lead gen tools, and digital campaigns
• Build and maintain a lead management system within Salesforce CRM to structure data for automation and conversion tracking
• Oversee Google AdWords and PPC campaigns to optimize ROI and maximize customer engagement
• Use AI-driven tools for automated outreach, personalized email campaigns, and customer targeting

To succeed in this role, you must have:

• 3+ years of experience in lead generation, digital marketing, or demand generation
• Strong knowledge of Salesforce CRM, AI-driven lead gen tools, and marketing automation
• Excellent analytical skills and the ability to analyze market trends and customer behavior

Urgently hiring customer care cum tele sales executive for a homecare facility in Dubai.

We are looking for a dynamic and empathetic Customer Care & Tele Sales Executive to join our growing home healthcare team. You will be the first point of contact for our clients, responsible for handling inquiries, offering solutions, and converting leads into service bookings.

Key Responsibilities:

• Answer inbound calls and follow up with potential clients.
• Promote our home healthcare services to prospective customers.
• Maintain client records and update CRM systems.
• Provide excellent after-sales support and address customer queries.
• Coordinate with the healthcare team to schedule appointments.
• Achieve sales and customer service targets.

Requirements:

Proven experience in tele sales or customer service (healthcare experience is a plus).

Excellent communication and interpersonal skills.

Ability to multitask and handle a fast-paced environment.

Proficiency in local language (arabic) and English.

Basic computer knowledge (CRM systems preferred).

Fixed salary 2500 AED.

Its a work at office job.

Company location Alqusais, Dubai

Must be willing to join in a short notice.

Job Types: Full-time, 9.00 AM to 6.00 PM (preferred Female )

Job Type: Full-time

Pay: AED2, AED3,000.00 per month

Key Responsibilities:

• Handle incoming customer inquiries via phone, email, chat, and in-store visits
• Provide excellent customer service and ensure customer satisfaction
• Promote and upsell company products to meet sales targets
• Call existing customers to gather reviews, feedback, and offer promotions
• Maintain accurate records of customer interactions and sales
• Coordinate with internal teams to ensure timely order processing and delivery

Requirements:

• Previous experience in customer service or sales is preferred
• Fluent in English and Arabic (spoken and written)
• Strong communication and interpersonal skills
• Positive attitude, team player, and result-driven mindset
• Basic computer skills (MS Office, CRM systems)
• Willing to commute to the workplace (no remote work)
• Flexible with weekly shifting schedules
• Can join immediately

What We Offer:

• Competitive salary + incentives
• Friendly and supportive work environment
• Opportunities for growth and career development

How to Apply:

Send your updated CV to

Immediate joiners will be given top priority.

Job Type: Full-time

Pay: AED2, AED3,000.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Preferred)

Language:

• Arabic (Required)

Location:

• Dubai (Preferred)

To apply directly:

Job Description:

The Customer Care role focuses on delivering exceptional service experiences and building guest loyalty. This position requires excellent communication, empathy, and professionalism to ensure customer satisfaction and resolve concerns effectively.

Key Responsibilities:

• Respond promptly to customer inquiries across in-person, phone, email, and digital channels
• Resolve complaints and follow up on unresolved issues with professionalism
• Maintain accurate records of interactions, transactions, and feedback
• Provide accurate product/service information and anticipate customer needs
• Coordinate guest requests with kitchen and front-of-house teams
• Support service improvements through feedback analysis
• Promote loyalty by ensuring memorable and positive service experiences

Key Skills & Attributes:

• Strong communication and interpersonal abilities
• Empathy, patience, and a customer-first mindset
• Ability to manage multiple channels of communication
• Detail-oriented with strong record-keeping skills
• Collaborative team player with problem-solving skills

Job Type: Full-time

Pay: AED5, AED7,000.00 per month

Job description

The position is primarily responsible for the smooth operation of the Customer Service Information Desk / booth on a daily basis, ensuring that all customer service-related activities are carried out in accordance with the prescribed policies and guidelines and that the services provided are of the highest level standards to ensure a pleasant customer experience.

Requirements

At least 2 years' of collection experience in the UAE.

Excellent experience in negotiating payment terms with customers in real estate sector.

Bachelor's degree in any discipline is necessary while having a qualification in finance will be an advantage.

Maintain a record of assigned accounts in order to identify outstanding debts.

Plan your strategy for recovering outstanding payments.

Ability to work under pressure.

Excellent organizational skills

Superior written and verbal communication skills

Expertise in Microsoft Office products, particularly Excel and Outlook

Job Type: Full-time

Looking for a customer care plus saes representative

Job Type: Full-time

Pay: AED2, AED3,000.00 per month

Key Responsibilities:

• Handle inbound and outbound customer calls, emails, and chats in a professional manner.
• Address customer inquiries, complaints, and requests promptly and accurately.
• Provide product/service information and resolve issues to ensure customer satisfaction.
• Maintain customer records by updating account information.
• Escalate complex issues to the relevant department or supervisor when necessary.
• Ensure compliance with company policies, procedures, and quality standards.
• Meet performance targets such as response time, resolution time, and customer satisfaction ratings.
• Assist in improving customer service processes and share customer feedback with management.
• Previous experience in customer service or a call center environment is an advantage.
• Strong communication and interpersonal skills.
• Ability to remain calm and professional under pressure.
• Good problem-solving and multitasking skills.
• Proficiency in MS Office and familiarity with CRM systems.
• Fluency in English, Hindi is an added advantage.

Job Type: Full-time

Pay: AED3, AED4,000.00 per month