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Showing 109 Customers jobs in the United Arab Emirates

No.1 CRM System With 20k+ Customers

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Job Description

Customer Relationship Management Made Easy with Our CRM Software

Overview

Our CRM software empowers businesses with essential tools for effective customer relationship management, marketing automation, and streamlined operations.

Key Features
  • Basic tools for lead management
  • Intuitive interface for easy customer relationship management
  • Dedicated email support for our CRM software users
  • Tailored CRM software to fit your business needs perfectly
  • Connect with popular apps for seamless customer relationship management
  • Marketing and automations to enhance your CRM system efficiency
  • Scale easily with no limits using our advanced CRM system
  • In-depth analytics to optimize customer relationship management
  • Assistance and strategy guidance for your CRM software journey
Benefits

Using our CRM system, businesses have achieved significant improvements in customer satisfaction, sales cycles, and lead generation.

Lumiere EMC achieved a 25% increase in qualified leads, 18% faster sales cycles, and a 15% boost in customer satisfaction.

Cougar saw a 40% decrease in inquiry response time, 15% more property sales, and 8% higher customer retention with our CRM for real estate.

Empowered Technology experienced a 15% increase in sales with our AI-powered CRM software’s demand forecasting.

What Our Customers Say

“The intuitive interface of this CRM system made it easy for our team to adapt quickly, increasing our productivity right from the start!” - Hamza, Cougar

“I love the customization options! We can tailor this CRM software to fit our unique workflow without any extra costs.” - Mariyam, Rahma Cancer Care

“The lead management features are outstanding! We can track interactions and follow up easily, leading to higher conversion rates.” - Sooraj, Terex

Join over 20,000 satisfied customers who trust Gear Up’s CRM software for exceptional customer relationship management.

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Enterprise Account Executive - Strategic Real Estate Customers

Dubai, Dubai Salesforce, Inc.

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  • Salesforce.com Inc's Candidate Privacy Notice contains more details about the handling and use of the personal data of job applicants.
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Enterprise Account Executive – Strategic Real Estate Customers page is loaded Enterprise Account Executive – Strategic Real Estate Customers Apply remote type Office - Flexible locations United Arab Emirates - Dubai time type Full time posted on Posted Today job requisition id JR

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses using the latest technologies such as Artificial Intelligence, across Sales, Service, Marketing, Commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce has been very proud to have been associated with the Middle East region for the last 15 years.

Salesforce has an established presence in Dubai which acts as the HQ for the region, the commitment to our customers has been matched by the investments from the company, which enables a very strong growth trajectory.
The position that has become available is for an Account Executive in our Core Business Unit, helping our most strategic customers grow and excel with a Customer Experience that is unmatched in the industry.

We’re looking for a top-performing Enterprise Account Executive to join our team and lead Salesforce’s engagement with some of the most strategic Real Estate customers in the region —across both existing relationships and high-potential new accounts. This is a high-impact role designed for a seasoned sales professional with a proven track record in leading complex, high-value enterprise relationships.
As part of our Core Sales team , you’ll be responsible for owning the full account strategy, executive alignment, and multi-cloud growth plans—positioning Salesforce as a strategic transformation partner to the region’s most influential Real Estate players. About the Role
  • Lead a strategic portfolio of enterprise Real Estate customers , spanning existing accounts and new logo opportunities.

  • Own the vision, strategy, and executive engagement across each account.

  • Drive alignment across Salesforce Core CRM, AI, Data Cloud, and Industry Cloud teams to deliver unified customer value.

  • Serve as the primary executive sponsor from Salesforce, driving long-term digital transformation outcomes.

What You’ll Be Doing

  • Accelerate Salesforce’s presence and revenue across high-value enterprise Real Estate accounts .

  • Define and execute multi-year strategic growth plans , aligned to customer business priorities.

  • Build and manage a strong pipeline through territory planning, strategic prospecting, and relationship development.

  • Navigate complex deal cycles, lead internal collaboration, and consistently deliver against revenue targets.

  • Act as a trusted advisor to C-level executives, helping shape their digital strategy through the Salesforce platform.

What We’re Looking For

  • Successful, reference-able experience in enterprise software or cloud technology sales .

  • Demonstrated success in leading strategic enterprise accounts , including large transformational, multi-cloud deals.

  • Deep understanding of the Real Estate sector or similar capital-intensive industries.

  • Proven ability to engage C-level stakeholders , influence decision-making, and lead account teams effectively.

  • Strong commercial acumen, consultative selling skills, and long-term account planning capabilities.

Additional Requirements

  • University graduate calibre.

  • Based in the UAE or willing to relocate within 3 months.

  • Valid UAE driving license.

  • Fluent in English ; Arabic is strongly preferred .

  • No restrictions on international or regional travel .

Why Join Us?

  • Be part of Salesforce—the global leader in AI + Data + CRM innovation.

  • Take a leadership role in one of our most strategic verticals , with high executive visibility.

  • Work closely with major Real Estate organizations shaping the future of urban development and infrastructure.

  • Join a high-performing, collaborative team focused on growth, impact, and excellence .

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

About Us

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

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Customer Care & Resolution Specialist

Dubai, Dubai Sharaf DG

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Job Description

A prominent UAE retail company is seeking a Customer Service Representative in Dubai. The ideal candidate will handle customer complaints, ensure timely warranty processes, and monitor stock. A graduate with 3-5 years of experience in customer service, preferably with a diploma in hospitality, is required for this role. Join a dynamic team focused on customer satisfaction and efficient service delivery. #J-18808-Ljbffr
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Customer Care Trainee- Dyson

Dubai, Dubai Chalhoub Group

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Job Description

Overview

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.

What you'll be doing

At Chalhoub we express the exceptional! Working as a Luxury Tech Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.

  • Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.
  • Provide accurate information about Dyson products, services, and promotions.
  • Assist customers with troubleshooting, product setup, and usage guidance.
  • Handle customer complaints and resolve issues to ensure customer satisfaction.
  • Document customer interactions and maintain accurate records.
  • Collaborate with team members to ensure a seamless customer experience.
  • Participate in ongoing training and development programs.
What you’ll need to succeed
  • College degree preferred.
  • Strong communication skills, both verbal and written.
  • Excellent interpersonal skills and a customer-centric attitude.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Proficiency in using computers and customer service software.
  • Technical background is preferred
What we can offer you

With us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

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Head of Digital Customer Care

Dubai, Dubai Qataryello

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Job Description

A leading fintech innovator focused on delivering seamless digital experiences across payments, lending, and B2B solutions. The company is committed to customer-centric innovation, operational excellence, and market leadership across international regions

  • Define digital vision across apps, B2B, and global platforms
  • Lead product roadmaps and investment priorities
  • Oversee delivery of new features and enhancements
  • Analyse customer journeys and drive improvements
  • Guide customer care and back-office operations
  • Implement AI and automation for efficiency gains
  • Align teams with customer experience strategy
  • Bachelor's in Engineering, CS, or Business
  • Master's (MBA or similar) preferred
  • 10+ years in fintech or digital banking
  • Experience in fintech startups or banking roles
  • Strong leadership across cross-functional teams
  • Expertise in product and customer experience
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Temp Customer Care Associate (English and Arabic Speaker)

Dubai, Dubai APM Monaco

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Job Description

Who are we?

Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.

About the Role:
  • 5 months contract (Oct 2025 to Feb 2026)
  • Office and home based
  • 5-day work per week (Monday to Friday)
  • Fluent Arabic and English Speaker is a MUST
Responsibilities
  • Manage customer calls and request relevant information
  • Handle customers' emails and live chat enquiries regarding pre-sales and after sales service enquiries
  • Liaise with Logistics, After Sales Service and global boutiques on daily basis
  • Follow up the offline store enquiries and complaints
  • Other ad-hoc projects assigned by the manager
Qualifications
  • Minimum 3 years relevant experiences in customer service/ luxury retail field
  • Proficient with MS Office
  • Fluent Arabic and English . Any other language will be a bonus.
  • Able to work independently with minimal supervision
  • Proactive, patient and committed
  • Great communication and interpersonal skills
  • Immediately available is highly preferred

This position is based in Dubai.

Why Join APM?
  • Global, Dynamic Team: Diverse and energetic workforce.
  • Growth Opportunities: We support your professional development.
  • Collaborative Culture: Teamwork and open communication.
  • Comprehensive Benefits: Medical benefits, paid time off, and generous employee discounts.
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Client Services Representative - Arabic Speaker

Dubai, Dubai Planet Paymet

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Merchant Support Assistant - ِArabic Speaker page is loaded# Merchant Support Assistant - ِArabic Speakerremote type: Onsitelocations: Dubai Tax Free Office - UAEtime type: Full timeposted on: Posted Todayjob requisition id: JR10621**Key Results Area:*** Strive for first contact resolution when dealing with all shoppers, merchants on a day-to-day basis in location* Provide related reporting on an on-going and ad hoc basis, if required. Take ownership of merchant issues queries and bring them to a resolution.* To be the first line of contact for all registered retailers within the Gold Souq.* Ensuring the retailers have all the material to offer their service, including branding.* Conduct regular training in store for the sales teams* Act as coordinator for Marketing rollouts, joint Campaign rollouts, update communications* Act as point of contact for Gold Association – when needed.* 1st line support to Merchants experiencing any issues* Assist in the onboarding of new merchants* Be fully familiar and understand authority level and ultimate accountability of this role.* Liaise regularly with Merchant Service Account Manager, Marketing Customer Service Manager, and other relevant local stakeholders to ensure full compliance as the levels are dynamic as the business grows.* To meet business needs, this role might also include other administrative tasks.* Cooperate with other departments of the company to ensure the processes are aligned* Participate in the Company’s Performance Management System and ensure full compliance with all policies and procedures, reporting systems and Company Values at all times.**Skills*** Microsoft Office ( Excel,Word,Powerpoint)* Excellent Arabic and English language skills* Work well within a team as well as on their own initiative* Strong numeric skills* Strong organizational skills* Good communication and interpersonal skills* Quality focused with attention to detail* Ability to priorities work in order to meet deadlines**Who you are*** Bachelors Degree Graduate with up to1-year experience in customer service.* Dynamic individual* Must be Flexible to work in shifts* Driving License preferred* Comfortable working and enjoy luxury retail and international shopping trends.At Planet, we embrace a hybrid work model, with three days a week in the office.Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.()(blob: Background**Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets. #J-18808-Ljbffr
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Senior Managing Consultant, Advisors Client Services

Dubai, Dubai Mastercard

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Job Description

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Managing Consultant, Advisors Client Services
Senior Managing Consultant - Strategy & Transformation
Advisors & Consulting Services
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client's overall strategy, performance, and operations.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: and Responsibilities
Client Impact
· Lead complex client engagements across a range of industries and problem statements
· Direct the development of strategies and programs for regional and global clients by leveraging data and technology solutions to unlock client value
· Own senior client relationships from mid-level to C-suite to drive commercial success
· Serve as a trusted client business advisor and generate enthusiasm for the Mastercard team and our recommendations
Team Collaboration & Culture
· Guide team through complex problem solving to business-focused solutions and recommendations that drive client value
· Motivate the project delivery team to produce superior quality deliverables, and create a collaborative and inclusive environment for all levels
· Own relationship with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital
· Lead on-the-job training, coaching, and mentorship to both direct and outside team members
Qualifications
Basic qualifications
· Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management
· Experience coaching and leading teams across large, strategic consulting engagements that involve structured problem solving and stakeholder management
· Experience leading senior client relationships
· Deep knowledge of business KPIs, financials, and organizational leadership
· Ability to identify new business development opportunities, and experience leading proposal development and scoping of new opportunities
· Experience generating new knowledge or creating innovative solutions for a firm
· Logical, structured thinking, and affinity for numerical analysis
· Advanced Word, Excel, and PowerPoint skills
· Ability to lead multiple projects and clients in a fast-paced, deadline-driven environment
· Ability to communicate effectively in English and the local office language (if applicable)
· Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
· Ability to travel to client sites on a semi-regular basis
Preferred qualifications
· Relevant industry expertise
· MBA or master's degree with relevant specialization (not required)
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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Customer Relations Manager

Abu Dhabi, Abu Dhabi Resumecampus

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Job Description

Location: Abu Dhabi, UAE

Department: Customer Relations

Reports To: Director of Customer Relations

Position Type: Full-Time

With a strong commitment to customer satisfaction and continuous improvement, we are seeking a Customer Relations Manager to join our team and lead efforts in building and maintaining strong customer relationships.

Job Summary: As a Customer Relations Manager , you will play a pivotal role in enhancing the overall customer experience by managing and strengthening relationships with our clients. You will be responsible for understanding customer needs, resolving issues, and ensuring customer satisfaction while collaborating with various departments to drive improvements in our products and services.

Key Responsibilities:
  1. Customer Engagement: Proactively engage with customers to understand their needs, expectations, and concerns. Build and maintain strong, long-lasting customer relationships.
  2. Issue Resolution: Address customer inquiries, complaints, and issues promptly and professionally. Work closely with the customer support team to ensure timely resolution.
  3. Customer Feedback: Collect and analyze customer feedback to identify trends and areas for improvement. Share insights with relevant departments for product and service enhancement.
  4. Customer Advocacy: Identify and nurture customer advocates who can provide testimonials, referrals, and case studies to showcase our company's success stories.
  5. Cross-Functional Collaboration: Collaborate with sales, marketing, product development, and other departments to align customer needs with business strategies and initiatives.
  6. Customer Training: Develop and implement customer training programs to ensure customers maximize the value of our products/services.
  7. Data Management: Maintain accurate customer records and interactions in the CRM system. Utilize data to create reports and dashboards for management and performance tracking.
  8. Customer Retention: Develop and execute customer retention strategies, including loyalty programs and customer appreciation events.
  9. Market Intelligence: Stay updated on industry trends and competitive offerings to provide insights that can help shape our customer relations strategies.
Qualifications:
  • Bachelor's degree in business, marketing, or a related field. Master's degree is a plus.
  • Proven experience (4+ years) in customer relations or a similar role.
  • Exceptional communication and interpersonal skills.
  • Strong problem-solving and conflict resolution abilities.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Ability to work independently and as part of a team.
  • Customer-centric mindset and a passion for delivering outstanding customer experiences.
Benefits:
  • Competitive salary and performance-based bonuses.
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • Professional development and training opportunities.
  • Friendly and collaborative work environment.

How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications.

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Customer Relations Coordinator – Automotive / OEM Vehicle

337-1500 Black Pearl Consult

Posted 23 days ago

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Job Description

Permanent

The Customer Relations Coordinator is responsible for efficiently processing sales orders, coordinating with internal teams and customers to ensure smooth order fulfillment, and arranging cost-effective transportation services. The role requires a high level of attention to detail, strong communication skills, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

Maintain assigned customer accounts and provide consistent support from order entry to delivery.

Process, verify, and post invoices, delivery notes, and packing lists.

Work closely with the Finance Department and Customer Relations Manager to ensure accounts receivable records are accurate and up to date.

Prepare and manage periodic reports for submission to management.

Utilize technology tools to optimize logistics processes and communication channels.

Coordinate transportation arrangements that align with customer timelines and cost expectations.

Address and resolve customer concerns with efficiency and professionalism.

Collaborate with logistics and operations teams to ensure timely shipment and delivery.

Develop and maintain strong relationships with carriers, suppliers, and customers.

Perform general administrative duties including data entry, filing, answering calls, and managing correspondence.

Support internal audits, fact-checking, and discrepancy resolution.

Perform additional tasks as assigned to support overall departmental goals.

Requirements

Bachelor’s degree in Commerce, Accounting, Supply Chain Management, Logistics, or a related field.

Minimum of 2 years of relevant experience in trading, supply chain, accounting, or related industries. Experience in OEM vehicle spare parts or automotive manufacturing is an advantage.

Certified Customer Relations or Customer Service Support is preferred.

Proficient in MS Excel and basic accounting systems.

Strong understanding of logistics and supply chain processes.

Excellent data management and reporting skills.

Exceptional communication and interpersonal skills.

Strong problem-solving and decision-making abilities.

High attention to detail and accuracy.

Customer-centric mindset with a focus on service excellence.

Ability to work effectively under pressure and manage multiple tasks simultaneously.

To view other vacancies we have, please check our website ( ) and follow us on our social media accounts - LinkedIn    /   Facebook    /  Twitter  /  Instagram

Disclaimer: Black Pearl will never ask for money or any form to charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at or drop us a message on our website -  .

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