47 Data Quality Analyst jobs in the United Arab Emirates

About Us:
AceNet Consulting is a fast-growing global business and technology consulting firm specializing in business strategy, digital transformation, technology consulting, product development, start-up advisory and fund-raising services to our global clients across banking & financial services, healthcare, supply chain & logistics, consumer retail, manufacturing, eGovernance and other industry sectors.
We are looking for hungry, highly skilled and motivated individuals to join our dynamic team. If you’re passionate about technology and thrive in a fast-paced environment, we want to hear from you.

Job Summary

We are seeking an experienced Data Governance & Integration Consultant to lead the design and execution of enterprise-wide data management, governance, and integration strategies. The role will focus on defining integration architecture for Oracle Fusion with third-party SaaS and existing platforms, establishing a data governance framework, and aligning data architecture with Azure cloud analytics to enable data-driven decision-making and transformation.

Key Responsibilities

• Define integration architecture and provide consultation to integrate Oracle Fusion with best-of-breed SaaS systems and existing investment platforms (e.g. GulfHR, Dynamo, CITCO).
• Draft data migration strategy and master data management plan.
• Align data architecture with Azure cloud analytics platform.
• Develop and implement a data governance model and master data framework.
• Design a future-ready data architecture integrated with Microsoft Azure.

Role Requirements and Qualifications

• Bachelor’s or Master’s degree in Information Systems, Data Science, Computer Science, or a related field.
• 8–12 years of proven experience in data governance, integration architecture, and analytics platforms.
• Strong experience integrating ERP systems (preferably Oracle Fusion) with third-party SaaS and legacy systems.
• Define a future state data architecture model for Client Support Functions. Create Transition Roadmap detailing Target State Operating Model, transition approach and plan.
• Support Transformation Strategy and operating model design.

Why Join Us

• Opportunities to work on transformative projects, cutting-edge technology and innovative solutions with leading global firms across industry sectors.
• Continuous investment in employee growth and professional development with a strong focus on up & re-skilling.
• Competitive compensation & benefits, ESOPs and international assignments.
• Supportive environment with healthy work-life balance and a focus on employee well-being.
• Open culture that values diverse perspectives, encourages transparent communication and rewards contributions.

How to Apply:
If you are interested in joining our team and meet the qualifications listed above, please apply and submit your resume highlighting why you are the ideal candidate for this position.

#J-18808-Ljbffr

A major player in the UAE is looking to set up a brand-new Data Governance function.

Responsibilities:

• Develop and execute a comprehensive strategy for establishing a data governance function within the organisation.
• Define the data governance vision, mission, and core principles, aligning them with business goals and regulatory requirements.
• Implement a data governance framework that facilitates self-service data access while ensuring data integrity and responsible use.
• Develop and execute a robust communication strategy to educate stakeholders across the organisation on data governance principles and best practices.
• Foster a collaborative data-centric culture where business units understand the value of data governance and actively participate in data stewardship.
• Work with business leaders to identify and prioritise data initiatives that align with strategic objectives.

Qualifications:

• Bachelor's degree in business administration, Information Technology, or a related field with minimum 8 years of experience in data governance and strategy.
• Proven track record of successfully establishing and leading data governance programs in large-scale organisations.
• Excellent communication, collaboration, and stakeholder management skills.
• The ability to influence and build consensus across diverse business stakeholders, IT teams, and senior leadership.
• A strategic mindset with a focus on business outcomes and data-driven decision making.

#J-18808-Ljbffr

Data Governance Business Analyst – NDMO

• Interpret and apply NDMO guidelines including data classification.
• Re validate evidence gathered for P1 & P2 NDMO controls and update as applicable.
• Support implementation and validation of P3 NDMO Controls.
• Perform compliance assessment using CAST tool to identify and update all the NDMO controls against evidence gathered and reviewed.
• Ensure organizational data practices comply with national standards and regulatory requirements.
• Support review and enforcement of data governance policies, standards, and procedures across business units.
• Coordinate with risk, compliance, and business teams to ensure governance alignment.
• Act as a liaison between the business and Data Governance Office (DGO) team.
• Facilitate training and onboarding for data stewards and owners across departments.
• Enforce data ownership and accountability structures.
• Engage with business units to identify data ownership and develop domain mapping structures with sign offs.

About Virtusa

Virtusa is one of the fastest growing IT Services companies in the Middle East with a growing client base in the UAE, KSA, Qatar & Oman. We work with leading Banking and Financial Services, Travel, Telecom and Enterprise firms in the region, and partner with our clients to achieve recognition from Gartner, IDC, WfMC and other analysts.

Add the Middle East to your global professional experience and have the opportunity to work on some of the leading Digital Transformation programs.

Teamwork, quality of life and professional & personal development are values that Virtusa proudly embodies. By joining us you enter a global team of 30,000+ people who care about your growth, providing exciting projects, opportunities and work with state‑of‑the‑art technologies throughout your career.

#J-18808-Ljbffr

About Us: AceNet Consulting is a fast-growing global business and technology consulting firm specializing in business strategy, digital transformation, technology consulting, product development, start-up advisory and fund-raising services to our global clients across banking & financial services, healthcare, supply chain & logistics, consumer retail, manufacturing, eGovernance and other industry sectors. We are looking for hungry, highly skilled and motivated individuals to join our dynamic team. If you’re passionate about technology and thrive in a fast-paced environment, we want to hear from you.

Job Summary

We are leveraging Artificial Intelligence to drive innovation and digital transformation. As a Senior AI & Data Governance Consultant, you will collaborate with cross-functional teams to design, develop, and deploy AI-driven solutions that enhance business performance and decision-making. You’ll act as a bridge between business strategy and technology execution — identifying opportunities, crafting solutions, and ensuring successful adoption of AI across client environments.

Responsibilities

• Provide expert guidance on how to leverage AI technologies to improve operations, optimize processes, and drive business growth.
• Evaluates business processes to identify opportunities for AI Implementation, integration, and enhancement.
• Conducts and develops feasibility studies and cost-benefit analyses for proposed AI solutions.
• Designs and develops AI strategies and solutions that align with the company’s objectives and capabilities.
• Leads cross-functional teams to develop and implement AI systems, ensuring they meet quality standards and project specifications.
• Provides guidance on data governance, ethical AI practices, and compliance with relevant regulations.
• Provides information on the latest AI trends, tools, and technologies to provide cutting-edge solutions.
• Monitors the implementation of all approved AI initiatives with internal teams and assigned 3rd party technology providers.
• Facilitate training and change management initiatives to promote AI adoption across company.
• Facilitates proper documented handover.
• Monitors the performance of all AI Implementations and make recommendations for improvements where required and applicable.
• Decipher AI concepts to non-technical stakeholders in a clear and understandable manner.
• Assess the risks associated with AI implementation and developing mitigation strategies.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Data Science, AI/ML, Engineering, or a related field.
• Proven experience delivering AI solutions in enterprise environments.
• Ability to lead workshops, prepare proposals, and present AI strategies to clients.
• Exposure to MLOps, model deployment, and performance optimization is a plus.
• Fluent English and Arabic strongly preferable.

Benefits

• Opportunities to work on transformative projects, cutting-edge technology and innovative solutions with leading global firms across industry sectors.
• Continuous investment in employee growth and professional development with a strong focus on up & re-skilling.
• Competitive compensation & benefits, ESOPs and international assignments.
• Supportive environment with healthy work-life balance and a focus on employee well-being.
• Open culture that values diverse perspectives, encourages transparent communication and rewards contributions.

How to Apply

If you are interested in joining our team and meet the qualifications listed above, please apply and submit your resume highlighting why you are the ideal candidate for this position.

#J-18808-Ljbffr

• Excellent experience in Test Automation tools like – Selenium, Selenium Web Driver, TestNG
• Good knowledge of Object-Oriented Programming Concepts (OOPS) and Java skills
• Design Patterns: Page Object/Factory
• Experience in designing, developing data quality automation and executing test plans
• Experience of working in an integrated DevOps pipeline setup (Jenkins/Maven and Git)
• Experience working in an Agile/Scrum development process
• Familiarity with common issue tracking tools (i.e. JIRA, Bugzilla, etc.)
• Good knowledge of databases and able to write SQL queries
• Ability to collaborate and communicate effectively with all project roles, across multiple project teams

Requirements

• Understand requirements, user stories, system requirements and create corresponding test cases
• Perform Software Testing, Smoke Testing, Regression Testing, GUI testing (Mobile & Web Applications)
• Communicate testing progress, results, and other relevant information to the project team and other stakeholders based on test plans
• Strive to identify areas of improvement and work proactively to prevent issues from occurring

#J-18808-Ljbffr

• Develop, implement, and maintain quality assurance policies and procedures
• Develop and execute test plans and test cases to ensure the highest quality products and services
• Collaborate with development teams to identify and resolve quality issues
• Stay up-to-date with the latest trends, tools, and techniques in quality assurance and make recommendations for improvements
• Provide mentorship and guidance to junior quality assurance team members
• Participate in project planning and management to ensure that quality assurance is integrated into project delivery
• Report and track quality issues and provide regular status updates to management

#J-18808-Ljbffr

Head of Data / AI Strategy & Governance

Dubai, United Arab Emirates | Posted on 08/05/2025

Position Title: Head of Data / AI Strategy & Governance Location: Dubai, UAE Job Type: Full-Time

About myZoi myZoi is a Standard Chartered Ventures fintech that ischanging lives for the better, for those who deserve it the most. We arecommitted to promoting global financial inclusion by offering affordable,accessible, and transparent financial services to the underbankedpopulations.

Our vision

To deliver a level playing field for the unbanked andunderbanked in accessing essential financial services through innovative,data-driven solutions that foster financial inclusion in an affordable,convenient, and transparent fashion.

The Role We are seeking atransformative Head of Data & AI Strategy - an enterprise-wide leaderresponsible for defining the strategic data and AI vision for myZoi. This rolewill play a pivotal role Win establishing an AI-enabled data ecosystem,ensuring governance, integrity, and actionable insights are embedded across allfunctions of the business.

You will be entrusted to craft and lead adata-driven culture, accelerate enterprise-wide AI adoption, and ensureresponsible governance by designing scalable data architecture, leading datagovernance initiatives, overseeing ethical and responsible AI integration,driving data literacy, and unlocking data value to power strategicdecision-making, innovation, and regulatory compliance.

KeyResponsibilities

Strategic Leadership & Enterp rise transformation

• Define and implement the overall enterprise data andAI strategy aligned with global growth, innovation, and operational excellencegoals.
  
• Act as a strategic partner to the executive leadershipteam, influencing business decisions and company direction through datainsights.
  
• Lead enterprise data monetization initiatives,developing new revenue streams leveraging AI and data products.
  
• Lead the development of data models,pipelines, and platforms to support analytical, AI, and operational needs.
  
• Drive a data and AI-enabled transformation across allfunctions, fostering a strong data culture and change adoption at all levels ofthe organization.
  
• Ensure data architecture is scalable andsupports cloud-native, real-time, and AI-driven processing.
  
• Establish data quality, lineage, and master datamanagement frameworks to support business information and AI/ML use cases
  
• Build and lead a cross functional high-performing datateam, covering data/AI governance, architecture, andimplementation.
  

DataStrategy & Architecture

• Develop and maintain the enterprise data strategy,shaping and scaling its impact as a core enabler of business innovation andintelligence .
  
• Collaborate with the leadership team to aligndata and AI strategy with organizational priorities.
  
• Lead the development of data models,pipelines, and platforms to support analytical, AI, and operational needs.
  
• Ensure data architecture is scalable andsupports cloud-native, real-time, and AI-driven processing.
  
• Establish data quality, lineage, and master datamanagement frameworks to support business information and AI/ML use cases
  
• Build and lead a cross functional high-performing datateam, covering data/AI governance, architecture, andimplementation.
  

Data Use & AI Enablement

• Work with all functions (like product, innovation,marketing, engineering, operations, etc.)toidentify opportunities for data driven AI/ML applications across theorganization.
  
• Drive integration of machine learning and intelligentautomation to enhance decision-making and customer experiences.
  
• Promote data and AI literacy across theorganization through training, tools, and awareness campaigns.
  
• Monitor emerging AI trends and appropriate tools toensure myZoi remains on the leading edge of innovation.
  

Data& AI Governance

• Develop and implement data governanceframeworks, including data ownership, stewardship, classification, and datalifecycle management.
  
• Work with Innovation, Technology, Risk &Compliance on Data & AI governance, including model transparency, biasmitigation, and ethical use standards.
  
• Define and implement data/AI standards,policies, and framework across the organization.
  
• Ensure high levels of data quality, accuracy, andcompliance with regulatory requirements (e.g., GDPR, BCBS239, AI, and otherlocal regulations).
  

Risk,Security, and Compliance

• Ensure data and AI security, privacy, and riskcontrols are effectively designed and implemented in alignment with risk, legaland regulatory frameworks.
  
• Def ineaccess control and security frameworks for data assets
  
• Engage with senior leadership, regulators, andindustry bodies on data and AI governance matters.
  

Qualifications& Experience

• 15+ years of progressive experience in dataarchitecture, AI/ML, enterprise data strategy and governance, preferably withinfintech, financial services, or highly regulated industries.
  
• Proven record of accomplishment in designing,scaling, and managing enterprise-wide data and AI initiatives in cloud and hybrid environments (preferablyleveraging AWS tech stack).
  
• Strong knowledge of data governance tools, AI modellifecycle, metadata management, MDM, and data quality practices.
  
• Demonstrated ability to work across businessand technology domains, Deep expertise in cloud data platforms (AWSpreferred), data governance tools, ethical AI, and compliance frameworks.
  
• Strong leadership skills with experience managingdiverse, cross-functional teams and drivingcollaboration and results.
  

Skills& Personal Attributes

• Strategic thinker with deep technical expertise indata and AI,
  
• Capable of translating business vision into actionablestrategies.
  
• Inspirational leader who champions innovation,collaboration, and organi z ationaltransformation.
  
• Excellent communicator with stakeholder engagement andchange management skills.
  
• Focused on driving measurable outcomes and creatingstrategic value from data and AI investments.
  
• Strong analytical mindset, attention todetail, and commitment to data integrity and responsible AI use.
  
• Collaborative and proactive problem-solverwith a passion for enabling innovation through data and AI.
  

At myZoi we strive to create a both a productand a team that embraces equality, inclusion, diversity and freedom. We wantpeople who can be themselves and bring their own brand of value to the team.Come and join us!

#J-18808-Ljbffr

Description
External job description
Join Amazon's MENA Product team to drive data-driven improvements in customer return experiences. In this dual role, you'll combine quality assurance testing with product analytics to enhance the returns journey for Amazon MENA customers. This role offers an opportunity to drive data-informed decisions while ensuring quality in our customer experience, combining analytical skills with practical quality assurance in a fast-paced environment.
Position: Product Quality Analyst (L3)
Location: Dubai, UAE
Eligibility: Emirati Nationals Only
Key job responsibilities
Quality Assurance:
- Execute test cases for returns experience features across desktop and mobile platforms
- Identify and document bugs, usability issues, and customer experience gaps
- Validate end-to-end returns flows including refund processing, return shipping labels, and customer communications.
- Create and maintain test documentation for returns experience features
Product Analytics:
- Analyze returns data to identify trends, patterns, and opportunities for improvement
- Create and maintain dashboards to track key performance metrics
- Generate regular reports on returns experience metrics and customer satisfaction
- Conduct A/B testing analysis to measure feature impact
- Provide data-driven recommendations to improve the returns experience
- Support business decisions with quantitative analysis
Amazon Leadership Principles You'll Embody:
- Customer Obsession
- Dive Deep
- Insist on the Highest Standards
- Learn and Be Curious
Basic Qualifications
- Speak, write, and read fluently in English, and have the ability to take direction in English
- Knowledge of Excel skills to be able to refine data and prepare business reports
Preferred Qualifications
- Bachelor's degree
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Job Title:
Quality Analyst - Contact Center ( Bilingual - English/ Arabic )
Job Description
PREFERRED CANDIDATE QUALIFICATIONS -
· CURRENTLY AVAILABLE IN THE UAE.
· CAN JOIN IMMEDIATELY.
As a Quality Analyst, you have to execute the daily requirements of the Quality Assurance program for the Contact Center. You will evaluate a customers' experience as they interact with your customer service advisors through inbound and outbound calls, email, chat, and social media responses. As they do, you compare it against the Company's standards of performance -a Scorecard. This may include assessing Advisors' demeanor, technical accuracy, customer service performance, and conformity to company policies/procedures and regulatory guidelines. You would use a quality monitoring system to compile and track performance and provides actionable data and feedback to call center advisors, coaches and managers as well as to various internal support groups, as requested. You may be called upon to deliver effective coaching to contact center advisors, are expected to participate in call calibration sessions on an ongoing basis and have a pivotal role to play in call center QA and training.
Without your expertise, the management team may not understand where it's going wrong and struggle to achieve the level of service to which it has agreed with the client.
You may also be called upon to perform as a Customer Service Advisor and may take or make customer service calls, mentor other Customer service advisors and model live call behaviors and skills.
**ESSENTIAL FUNCTIONS / CORE RESPONSIBILITIES**
+ Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email.
+ Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners).
+ Participates in calibration sessions/call listening sessions with Quality Leadership staff, Operations, Program Management and clients to ensure scoring consistency and best practices.
+ Participates in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes.
+ Maintains strong program knowledge base; basic understanding of client products, services and/or program strategies.
+ Makes recommendations for enhancements to training, processes or other areas to improve performance, removes customer effort and enhance the overall employees' and customers' experience.
+ Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.).
+ Prepare reports capturing service quality trends and variances for the team / department.
**CANDIDATE PROFILE**
You have outstanding customer service skills, dedication and commitment to provide exceptional customer care to the program assigned. You are process and compliance driven, well-organized are able to listen intently, demonstrate understanding, and participate in the generation of solutions.
+ 2+ years' experience in a contact center environment with at least 1 year as a Quality reviewer, monitoring calls and providing feedback preferably for an inbound (voice) program preferably in real estate / travel sector.
+ A bilingual fluent English and Arabic speaker (ability to write, listen and speak needed).
+ Strong Communication and Interpersonal skills.
+ Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor's degree.
+ Passion for management and review of all quality issues to include training, customer service, communication, workflow, reporting, SLA's, coaching, appraisals, etc.
+ Flexible to work in any schedule, nights, days and weekends with varying shifts or when covering another Quality Analyst as back-up.
+ Empathetic approach and mindset.
+ Genuine curiosity and desire to understand and to know why.
+ Proficiency with technology, especially computers, software applications, and phone systems.
+ Comfortable in working with individuals and team/s remotely.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
ARE Dubai - Property# BCB2 515, Dubai CommerCity
Language Requirements:
Arabic (Required), English (Required)
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (