25 Debt Collection Agencies jobs in the United Arab Emirates

Job Title: Assistant Manager, Accounting

The Accounts Receivable role is critical to the company's success.

This position ensures timely collection of payments and maintains accurate financial records according to generally accepted accounting principles and company policies.

Key Responsibilities:

• Collection Management : Oversee and manage the collection process to ensure timely receipt of payments from customers.
• Invoice Processing : Prepare and issue invoices accurately and promptly.
• Reconciliation : Perform regular reconciliations of accounts receivable balances and resolve discrepancies.
• Reporting : Generate and present reports on accounts receivable status, aging, and collection efforts to management.
• Compliance : Ensure adherence to company policies and regulatory requirements.
• Support : Assist the finance team with audits, month-end closing, and other financial tasks as needed.

Requirements:

• Education : Bachelor's degree in Accounting, Finance, or a related field.
• Experience : Minimum of 2-4 years of experience in accounts receivable or a similar accounting role.
• Technical Skills : Proficiency in accounting software and Microsoft Office Suite, particularly Excel.
• Language Skills : Proficiency in Arabic and English.
• Analytical Skills : Strong analytical and problem-solving skills.
• Communication Skills : Excellent verbal and written communication skills.
• Attention to Detail : High level of accuracy and attention to detail.

Job Overview

The primary purpose of this role is to drive collection activities on assigned portfolios with the ultimate goal of maximizing recoveries, reducing delinquency rates, and non-performing loans (NPL).

Key Responsibilities

1. Meet assigned collection targets by timely follow-up on overdue accounts in line with collections policy to minimize NPL portfolio.
2. Initiate legal action when necessary on assigned portfolios as per collections policy.
3. Achieve daily and monthly call targets for assigned portfolios.
4. Utilize various instruments such as demand drafts, statutory investigation orders, and cheques to recover overdue amounts.
5. Send legally approved dunning/warning letters, emails, and SMS to delinquent customers in accordance with collection policy.
6. Coordinate with branches and departments to update customer contact information for effective communication.
7. Document all activities related to assigned portfolios accurately in the collection system.
8. Identify skip status cases and report them to supervisors.
9. Negotiate and finalize restructuring or settlement agreements to minimize bank losses.
10. Monitor early warning signals and report them immediately to supervisors for further action.
11. Ensure strict compliance with relevant policies, procedures, and regulations.

We are seeking a seasoned professional to lead our collections operations, ensuring timely payments and minimizing default risk for our real estate development projects. As a strategic collections leader, you will play a pivotal role in enhancing cash flow and portfolio performance, fostering strong relationships with clients and government institutions.

• Manage collection operations for installment payments related to off-plan and ready real estate projects, leveraging your expertise in the real estate sector.

• Develop and implement recovery strategies to enhance cash flow and mitigate default risks, providing actionable insights for internal review and decision-making.

• Monitor and track collection cases using CRM/payment systems for effective follow-up and resolution, maintaining meticulous records and reports.

• Analyze data to identify trends, improve collection processes, and ensure compliance with regulatory requirements, upholding the highest standards of professionalism and integrity.

• Prepare comprehensive reports on payment trends, settlements, and receivables for internal review and decision-making, ensuring transparency and accountability.

• Establish and nurture relationships with government entities to streamline registration and transaction processes, facilitating seamless communication and cooperation.

• Mentor and lead the collections team, promoting performance excellence, collaboration, and a culture of continuous improvement.

• Drive customer engagement with empathy and professionalism, securing payments while delivering exceptional client experiences.

• A minimum of 5 years of proven experience in collections within a real estate development environment, preferably with a strong understanding of off-plan property sales payment schedules and regulatory frameworks.

• Exceptional communication, negotiation, and leadership skills, with a talent for building lasting relationships with clients and government institutions alike.

• Strong analytical and problem-solving capabilities, coupled with attention to detail and a commitment to accuracy.

• A Bachelor's degree in Business, Finance, or a related field (preferred), with a proven track record of success in similar roles.

We are currently seeking an accomplished Collections Strategist to join our team in the real estate development sector. This critical role involves overseeing installment collection operations for off-plan and ready properties.

The ideal candidate will be a strategic thinker with exceptional analytical skills, able to develop and implement effective recovery strategies to enhance cash flow and portfolio performance.

• Lead and manage the collection process for both off-plan and ready real estate projects.

• Implement data-driven approaches to improve collection processes and mitigate default risks.

• Utilize CRM/payment systems to monitor and track collection cases, ensuring timely follow-up and resolution.

• Analyze data trends to identify areas of improvement and optimize collection processes.

• Prepare comprehensive reports on payment trends, settlements, and receivables for senior review and decision-making.

• Maintain strong relationships with government entities to streamline registration and transaction processes.

• Mentor and lead the collections team, promoting performance excellence and collaboration.

• Foster customer engagement with professionalism and empathy, ensuring a positive client experience while securing payments.

To succeed in this role, you will require:

• A minimum of 5 years' experience in collections within a real estate development environment.

• In-depth knowledge of off-plan property sales payment schedules and regulatory frameworks.

• Experience with CRM and financial software for collection tracking and reporting.

• Exceptional communication, negotiation, and leadership skills.

• Detailed analytical and problem-solving abilities.

• Strong relationship-building skills with clients and government institutions.

• A bachelor's degree in Business, Finance, or a related field is preferred.

We are seeking a diligent and detail-oriented Credit Controller / Collections Specialist to manage and oversee the company s receivables. The role involves ensuring timely payments from clients minimizing bad debt exposure and maintaining healthy cash flow. This position plays a critical part in the financial stability of the business and requires strong communication and negotiation skills.

• Monitor customer accounts to identify overdue balances and initiate collection activities.
  

• Contact clients via phone email and written correspondence to follow up on outstanding invoices.
  

• Negotiate payment plans and resolve disputes in a professional and customer-focused manner.
  

• Reconcile accounts and allocate incoming payments accurately in the accounting system.
  

• Maintain accurate records of all communications and transactions related to collections.
  

• Collaborate with the sales and customer service teams to address billing issues or disputes.
  

• Assess the creditworthiness of new and existing customers and set appropriate credit limits.
  

• Prepare and issue monthly statements and aging reports.
  

• Escalate high-risk accounts or legal matters as needed.
  

• Assist in month-end closing activities related to receivables and cash flow forecasting.
  

• Proven experience in credit control collections or accounts receivable.
  

• Strong understanding of accounting principles and financial regulations.
  

• Excellent communication negotiation and interpersonal skills.
  

• High level of accuracy and attention to detail.
  

• Ability to manage multiple accounts and prioritize tasks effectively.
  

• Proficiency in Microsoft Excel and accounting/ERP software (e.g. ZOHO Books SAP Oracle QuickBooks or NetSuite).
  

• Degree or diploma in Finance Accounting or a related field.
  

• Familiarity with legal collection processes and credit risk assessment.
  

• Arabic speaking is a plus

• All benefits mandated as per the UAE Labor Law
  

• Health and wellness benefits
  

• Opportunities for growth and development
  

• A supportive and collaborative work environment
  

We are seeking highly motivated and detail-oriented professionals to join our team in the role of Debt Recovery Specialists. The primary responsibility will be to collect outstanding debts, manage customer accounts, and ensure timely payments.

You will work closely with clients to resolve any discrepancies and maintain a high standard of customer service.

• Collect overdue payments through phone calls, emails, and correspondence.
• Review customer accounts and reconcile discrepancies.
• Provide excellent customer service while handling inquiries and addressing concerns related to payments.
• Maintain accurate records of communications with clients in the database.
• Work collaboratively with the collections team to achieve departmental goals.
• Follow up with clients on payment agreements and promises made.
• Prepare reports on account statuses and collections progress.

• Prior experience in collections, customer service, or a related field is preferred but not mandatory.
• Strong communication and negotiation skills.
• Detail-oriented with good organizational skills.
• Ability to handle difficult conversations with professionalism.
• Familiarity with collection software or CRM systems is a plus.
• Proficiency in Microsoft Office applications.
• High degree of resilience and ability to work in a target-driven environment.

Our company is seeking experienced and driven Senior Collection Professionals to join our esteemed team. In this pivotal role, you will lead efforts to collect outstanding debts manage customer accounts and develop effective strategies to improve collections while maintaining excellent customer relationships.

You will play a key role in mentoring junior staff and shaping the success of the collections department.

Key Responsibilities:

• Conduct timely follow-ups with customers on overdue accounts through calls emails or correspondence.
• Negotiate payment plans and resolve payment disputes effectively.
• Review and analyze delinquent accounts and develop strategies for collection.
• Maintain accurate and detailed records of communications and transactions with clients.
• Collaborate with internal teams to address customer issues and ensure a seamless invoicing process.
• Train mentor and support junior collection agents in best practices and strategies for effective collections.
• Prepare weekly and monthly reports on collections performance and trends.
• Ensure compliance with company policies and legal regulations when executing collection strategies.

To succeed in this role, you will need:

• Minimum of 3 to 5 years of experience in debt collection or accounts receivable.
• Strong negotiation skills with a proven track record of achieving collection targets.
• Excellent communication and interpersonal skills.
• Solid understanding of debt collection laws and compliance regulations.
• Ability to lead and mentor junior team members.
• Strong analytical and problem-solving skills.
• Proficiency in collection software CRM systems and Microsoft Office applications.
• Strong organizational skills and attention to detail.
• Ability to work effectively in a fast-paced results-oriented environment.

We offer a competitive salary package including:

• Salary: Negotiable depending on experience
• Performance Incentive: Up to 3000 AED
• Work Hours: 9 AM to 6 PM with a 1 hour break ; 6 days a week
• Benefits as per the UAE Labor Law

Job Title: Debt Recovery Specialist

We are seeking a skilled and organized professional to oversee the company's receivables, ensuring timely payments from clients and minimizing financial losses.

• Monitor customer accounts to identify overdue balances and initiate recovery activities.
• Contact clients via phone, email, or written correspondence to follow up on outstanding invoices.
• Negotiate payment plans and resolve disputes in a professional manner.
• Reconcile accounts and allocate incoming payments accurately in the accounting system.
• Maintain accurate records of all communications and transactions related to debt recovery.
• Collaborate with the sales and customer service teams to address billing issues or disputes.
• Assess the creditworthiness of new and existing customers and set appropriate credit limits.
• Prepare and issue regular statements and aging reports.
• Escalate high-risk accounts or legal matters as needed.

• Proven experience in debt recovery, collections, or accounts receivable.
• Strong understanding of accounting principles and financial regulations.
• Excellent communication, negotiation, and interpersonal skills.
• High level of accuracy and attention to detail.
• Ability to manage multiple accounts and prioritize tasks effectively.
• Proficiency in Microsoft Excel and accounting software.

Debt collectors play a crucial role in maintaining the financial health of businesses and individuals.

We are seeking highly skilled debt collectors to join our team. As a debt collector, you will be responsible for contacting debtors and negotiating payments to recover outstanding debts.

Our ideal candidate is highly motivated, results-driven, and possesses excellent communication skills. If you have experience in customer service or sales, we encourage you to apply.

• A Bachelors degree in any field
• Strong command in English
• Intermediate knowledge of MS Office

Competitive salary: AED 2.5 to 3K + incentives

Monday to Friday working hours with a weekly off on Saturday

• Ability to work under pressure and meet deadlines
• Self-motivation and strong work ethic

If you are a team player who is eager to take on new challenges, please submit your application.