247 Defects jobs in Dubai

As a QA Engineer, you will play a critical role in ensuring the quality and reliability of our software products. Your responsibilities encompass the entire testing lifecycle, including system, integration, regression, and retesting phases.

• Contract Duration: 12 Months
• Required Experience: 2-6 Years
• Notice Period: Immediate to 30 Days
• Work Location: Dubai, UAE

Camb.ai is a leading technology company specializing in language and video processing solutions. Our state-of-the-art Software as a Service (SaaS) platform is designed to revolutionize how videos are converted into different languages, catering to diverse client requirements. Our mission is to bridge language barriers and enhance the accessibility of video content worldwide.

As a QA Engineer, you will play a critical role in ensuring the quality and reliability of our software products. Your responsibilities encompass the entire testing lifecycle, including system, integration, regression, and retesting phases. Key functions include:

• Test Planning and Estimation: Develop comprehensive test plans, estimate testing efforts, and prepare test scenarios.
• Test Environment Setup: Configure and maintain environments for diverse testing needs.
• Requirement Analysis: Analyze requirements through workflow mapping to ensure thorough test coverage.
• Testing Execution: Conduct manual testing of web applications and user interfaces.
• End-to-End Test Management: Oversee regression, performance, system testing, and troubleshooting. Reproduce production issues and validate bug fixes.
• Defect Management: Identify, document, and track defects to resolution, ensuring quality standards are met.

• Proven Experience: Minimum 2 years of experience in manual QA testing, particularly with SaaS platforms and APIs.
• Testing Expertise: Strong knowledge of various testing methodologies, application functionalities, defect resolution processes, and testing protocols.
• Analytical Proficiency: Exceptional problem-solving skills with a keen eye for detail.
• Communication: Effective written and verbal communication abilities.
• Self-Starter: Capability to work independently and contribute effectively to the team.

• Bachelor's degree in Engineering (BE), Science (BSc), or a related field.

• Multilingual capabilities (proficiency in two or more languages).

Handpicked stories on AI, localization, and reaching audiences worldwide.

We are looking for a QA/QC engineer with experience in high-rise or mid-rise building projects to join our dynamic team.

• Implement and maintain the quality assurance and quality control processes on-site.
• Review project specifications, drawings, and contracts to ensure compliance with QA/QC requirements.
• Conduct inspections and audits for civil, structural, and architectural works.
• Prepare and maintain QA/QC documentation, including inspection reports, NCRs, and test records.
• Coordinate with the project team to resolve quality-related issues.
• Ensure compliance with construction standards, international codes, and company policies.
• Monitor subcontractor and supplier compliance with quality standards.

• Bachelor's degree in Civil Engineering or equivalent.
• Minimum 5 years of QA/QC experience in high-rise or mid-rise building projects.
• Strong knowledge of ISO standards, ASTM, BS, and EN codes.
• Proficient in quality documentation, inspections, and reporting.
• Excellent communication and coordination skills.
• Familiarity with rules & regulations and local construction practices is a must.

• Associate

• Full-time

• Building Construction and Construction

Dubai, Dubai, United Arab Emirates

Overview

Acino is a Swiss pharmaceutical company, leader in advanced drug delivery technologies. We have a clear focus on selected emerging markets in the Middle East, Africa, the CIS Region, and Latin America, and we operate in some of the most dynamic countries of the world. We value courage, commitment, trust, and empathy and provide an environment that supports initiative and effort. We are proud to be action-oriented and open-minded, with a strong focus on quality and product availability, even in remote and hard to reach areas of the world. We are constantly expanding our market position with a future-oriented international business strategy. Therefore, we are looking for a dedicated and motivated person to strengthen our Quality Assurance team in Dubai, UAE Site- Acino Pharmaceuticals FZ LLC.

• Responsible for document management such as issuance, storage, retention and destruction of documents and records as per defined procedure.
• To ensure good documentation by all concerned personnel and all the documents are as per current GMP requirements and in-house SOPs.
• Preparation of standard operating procedure and provide training on SOPs.
• Responsible for maintaining audit documents such as regulatory and customer audit report and response.
• To ensure that batch production operations are carried out in accordance with cGMP and procedure mentioned in respective batch record.
• Monitoring of manufacturing/packing activities on routine basis.
• Ensure compliance in Warehouse, Manufacturing and Packing.
• To review the batch records including associated data, logbooks etc and to track monthly batch release activities.
• To review master documents.
• Ensure that cGMP requirements are been followed and monitored in the critical process areas.
• To ensure good documentation by all the concerned and all the documents are as per current GMP requirements and in-house SOPs.
• To participate and ensure satisfactory technology transfer, process validation, cleaning validation and hold time studies.
• To implement CAPA for internal & external audits.
• Responsible to participate in investigations.
• To participate in audits and to provide relevant information, when required.
• To prepare Product quality review.
• To Participate in qualification activities.
• Ensure safe work practices, and usage of recommended PPE during activity.
• Ensure compliance to EHS policy and its requirements.
• Responsible for management of document room including labelling and arrangement of files, storage, issuance, and retrieval on approved request.
• Issuance of batch manufacturing and packaging records to production department as per request.
• Any other responsibilities assigned by department head.

• Working knowledge of Microsoft Excel, Word, PowerPoint, etc.
• Relevant experience in the regulated pharmaceutical industry, specifically including Quality Assurance, Quality Control, and/or Drug Regulatory Affairs
• Experience with health authority inspections and third-party audits
• Understanding of pharmaceutical manufacturing and laboratory work (including familiarity with various analytical techniques) is a strong asset
  • Decision-making skills.
  • Excellent communications skills in English (verbal, written, listening, email writing)
• Technical writing skills
• Problem solving skills
• Understanding of manufacturing processes and/or quality systems elements
  • Data analysis skills are required
• Able to work in shifts
• Good communication skills.
• Ability to work as part of a team.

This is the opportunity to join a very dynamic organization, where decisions are taken fast and where you can actively participate in shaping our future. If this sounds exciting, we would love to hear more about you!

Please apply via our HR system here.

The Quality Assurance Officer will be responsible for ensuring that all communication between agents and clients meets the company’s high standards of service, compliance, and professionalism. This role involves monitoring interactions, ensuring accurate lead management, handling customer feedback, and improving overall customer satisfaction. The position also requires effective handling of client complaints, resolution management, and reporting on all findings to the necessary managerial staff.

Call Monitoring & Evaluation:

• Conduct daily random quality checks on calls between agents and clients, ensuring that conversations meet the company’s standards and regulations.
• Ensure agents follow the correct procedures for lead management and escalate any deviations to the appropriate parties, including the line manager and department director.

Lead Management:

• Review all "junked" or discarded leads to verify the client's disinterest in investment, buying, or selling.
• Reassign leads that qualify as potential opportunities back to agents based on instructions from the CEO or head of sales.

Net Promoter Score (NPS) and Feedback:

• Conduct NPS calls with clients to rate their satisfaction with services (on a 0-10 scale) and record all feedback into the CRM system.
• Analyze NPS results and provide reports to management for action and improvement planning.

Client Feedback Management:

• Oversee Google reviews and other client feedback on service platforms. Respond to reviews professionally and ensure follow-up actions are taken to resolve issues or improve services.
• Manage and maintain a positive online presence by addressing negative reviews and ensuring constructive engagement with clients.

Custom Call Checks:

• Perform additional call quality checks as requested by the line manager or department manager, focusing on specific campaigns, agents, or types of interactions.
• Handle all incoming client complaints, ensuring a resolution is achieved within 24 hours.
• Create and maintain detailed incident reports for each complaint to track issues, resolutions, and patterns that may require further investigation or process improvement.

Reporting & Data Analysis:

• Generate comprehensive quality assurance reports that highlight call performance, NPS trends, lead handling efficiency, and client feedback trends.
• Provide actionable insights and suggestions for continuous improvement to the management team.
• Work closely with sales, customer service, and management teams to ensure all procedures are followed, and all client interactions are of the highest quality.
• Assist in training new agents based on identified areas of improvement from call monitoring and feedback collection.

Experience:

• 1-2 years of experience in quality assurance, particularly within customer service or sales environments.
• Proven track record of conducting professional calls, campaign management, and handling customer feedback.

Skills:

• Strong English verbal and written communication skills with the ability to interact professionally with clients and internal teams.
• Proficient in reporting, data analysis, and incident documentation.
• Familiarity with CRM systems and online feedback platforms (e.g., Google Reviews).
• Advanced knowledge of Microsoft Office, particularly Excel, for data reporting and analysis.
• Strong attention to detail and analytical mindset.
• Ability to manage multiple tasks under pressure and meet deadlines.
• Excellent problem-solving skills with a focus on customer satisfaction.

• Experience in the real estate or sales industry.
• Familiarity with NPS methodology and feedback analysis.
• Strong knowledge of regulatory standards related to sales and customer communication.

Since its inception in 2008, Provident Estate has been a frontrunner in the regional real estate market, holding a commendable reputation as one of the most reliable and top-tier agencies working alongside the world's foremost developers. Now employing over 200+ dedicated professionals, we stand as a testament to excellence and trust in the industry.

As we forge ahead, we are inviting ambitious individuals to join our dynamic team where innovation meets understanding, offering 360° real estate solutions tailored to our client's needs. Step into a role at Provident Estate, a place where we value lasting relationships with our clients and foster an environment geared towards revolutionary and digitally enhanced solutions. Join us, and be a part of crafting the future of real estate, building enduring relationships grounded in trust and expertise.

PROVIDENT is a registered trademark since 2008

We are seeking a highly skilled Quality Assurance Professional to lead our UAE operations.

Skill Sets :

Minimum 8 years experience in Enterprise Application Testing with strong knowledge of testing methodologies and Agile development frameworks.

Minimum 3 years experience leading an Application Testing team with excellent communication and client-facing skills.

Experience testing customer portals and complex enterprise applications, including test planning, case creation, execution, and automation.

Bachelor's degree in Computer Science or related field and relevant certifications.

Benefits

Job Type: Full-time

Work Environment: On-site

Additional Information : Terms and conditions apply. Joining time frame: up to 4 weeks.

We are seeking a seasoned quality assurance professional to join our team. As a Senior QA Engineer, you will play a pivotal role in shaping the future of digital finance by ensuring the highest standards of quality and reliability.

The ideal candidate will have +4 years of experience in Software Quality Assurance, strong experience with automated testing frameworks like Cypress or Playwright, and knowledge of CI/CD pipelines.

This role involves taking ownership of projects and new features, working across teams, investigating issues, creating test plans, and documenting bugs. You will work remotely from anywhere in the world, collaborating with talented minds pushing boundaries in fintech.

Main Responsibilities:

• Project ownership and quality assurance
• Issue investigation and diagnosis
• Test planning and maintenance
• Process analysis and improvement suggestions
• Bug documentation and communication
• Collaboration with developers
• Test automation framework improvement
• Automated testing and bug fix verification
• Manual/regression testing and monitoring

To be successful in this role, you will need to be self-driven and proactive, with a strong ability to tackle issues independently. Excellent English communication skills are essential.

Requirements:

• +4 years of experience in Software Quality Assurance
• Strong experience with automated testing frameworks
• Knowledge of CI/CD pipelines
• Comfortable working with CLIs and Git
• Previous experience testing AI technology

We are currently looking for Quality Assurance Lead for our UAE operations with the following Skill set and terms & conditions.

Skill Sets :

Minimum 8 years experience in Enterprise Application Testing

Minimum 3 years experience leading an Application Testing team

Experience testing customer portals and complex enterprise applications

Direct experience of enterprise application testing methodologies and Agile development methodology

Strong practice in test planning test case creation and execution including test automation

Strong communication skills and direct client facing experience

Joining time frame: 2 weeks (maximum 1 month)

Additional Information :

Terms and conditions:

Joining time frame: maximum 4 weeks

Remote Work :

No

Employment Type :

Full-time

We are seeking a Quality Director to lead our quality assurance efforts and drive continuous improvement across the organization.

The Quality Director will be responsible for developing and implementing quality assurance strategies, working with direct reports to ensure quality processes meet company standards, and analyzing data to identify trends and areas for improvement.

Job Title: Quality Assurance Specialist

About the Job:

We are seeking a highly skilled Quality Assurance Specialist to conduct thorough testing for our online channels. The successful candidate will ensure the stability and reliability of our systems through comprehensive testing.

Key Responsibilities:

• Manage Online File Uploads: Validate and manage online file uploads, including H2H processes for Pre-Authorization and Post-Authorization stages.
• Test Vendor Payments Processing: Test vendor payments processing and evaluate payroll processes, including WPS FCY and LCY payrolls.
• Beneficiary File Upload Functionalities: Verify beneficiary file upload functionalities and test deal rate transactions for correctness and compliance.
• Dashboard Widgets: Review and validate dashboard widgets for accurate data display and operation.
• Collaboration: Collaborate with stakeholders to report issues and track resolutions.

Required Skills and Qualifications:

• Detailed Understanding: Detailed understanding of online channel functionalities.
• Analytical Skills: Strong analytical and problem-solving skills.
• Communication Skills: Excellent communication and collaboration skills.
• Documentation: Ability to maintain accurate testing documentation and reports.