80 Department Manager jobs in the United Arab Emirates

• Recruits, develops, retains and trains in the business concepts and our values.
• Apply your management experience and business understanding in your work as responsible for employees, optimization of sales and cost management, and follow-up and implementation of strategic initiatives.
• Plans, manages and follows up on sales promotion efforts in collaboration with the local management group in Dubai.
• Analyzes business data to identify growth opportunities and ensure profitable growth.
• Works with budget management and follow-up on KPIs.
• Generates sales to own customers and builds and maintains a sales network and relationships with suppliers, customers and stakeholders.

The right candidate for us has several years of experience in personnel management, B2B and B2C sales or sales management and has a solid business understanding. Knowledge of the industry will be an advantage but not essential to succeed in the position.

About Company:

Bagerz, a dynamic and forward-thinking organization, is committed to delivering excellence across all industries. We are currently on the lookout for passionate professionals who are eager to grow, innovate, and contribute to meaningful projects in a collaborative and fast-paced environment.

Full Time

Dubai

Sr. Position

Apply Online

Role Mission The Department Manager assists store management to lead and direct all activities required to achieve store business objectives; including but not limited to client development and experience, human resources management, operations, loss prevention, and maintaining Christian Dior Visual Standards while driving employee engagement. The Department Manager will serve as a Christian Dior Ambassador by promoting the philosophy and values of the brand.

Job responsibilities

Job Responsibilities

• Work with management to lead the sales and operations functions for Men product categories within the store to consistently achieve sales budget objectives;
• Fully support and align with all key business initiatives and new product launches;
• Strong grasp on KPI s and ability to strategize when performance standards are not met;
• Implement Action Plans, previously agreed upon with management, to develop sales for a designated product category and client segment.
• Work with Management to implement clear objectives to the store team and monitor individual productivity, cross selling, and client development.
• Ensure the achievement of business objectives while developing a top client strategy for your department.
• Ensure the implementation and development of Be Dior and Dior Stars initiatives.
• Control workflow through successful planning and delegation.
• Maintain thorough understanding and enforce all policies and procedures. Ensure team adherence to all company operating, HR, and security procedures.
• Ensure maintenance of inventory accuracy and set up quantitative targets related to inventory control.
• Work with management to conduct monthly coaching/counseling sessions with employees to review performance and provide timely feedback. Oversee annual performance appraisal process for all store employees.
• Consistently monitor and follow up on productivity goals for the department.
• Work with management to attract, recruit, and retain a high performing team. Build a talent pipeline through networking and competitive shopping.

Profile

• 5+ years of retail experience required, preferably with at least 2 years of management, in a luxury product setting.
• Sense of initiative and commercial creativity with fashion sensitivity
• Strong knowledge of the luxury industry
• Demonstration of own initiative
• Ability to work varied hours/days, including nights, weekends, and holidays
• Strong interpersonal, communication, organizational and management skills.

INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group's innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.

Sustainability is at the core of the Group's strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women's Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What You'll Be Doing
Our Department Manager is responsible for leading our frontline team towards the achievement of our annual KPI's while delivering exceptional Guest Experiences; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store

Key Responsibilities

• Nurture talent within team through coaching, mentoring, on-the-job and training initiatives; ensure top talent is representing Tryano
• Drive optimal eNPS through people experience initiatives and ensuring a strong culture on the ground
• Oversee Department's operations related to Product, Retail, Sell through, VM and overall frontline team allocation
• Partner with concession team to ensure alignment in Tryano tone of voice and guest experiences
• Act as the manager on duty for the store based on schedules
• Ensure customer data is properly captured by the department team to ensure customized retail experiences and loyalty
• Promote loyalty program (MUSE) and ensure department team knowledge about app offerings etc.
• Ensure alignment across personal shoppers and Department frontline team are working towards the same goal, tone of voice and experience
• In partnership with the buying team and head of retail, propose opportunities to maximize sales, opportunities and competitive edge
• Support in-store CX and activation initiatives in collaboration with marketing, partnership and PS teams
• Work closely with operations and after-sales teams to ensure a seamless 360 experience for all clients

What You'll Need To Succeed

• Experience within a leadership role in Luxury Ready-to-wear.
• A futuristic view on concept and department store customer experiences
• Tryano department store is based in Yas Mall. Open to relocate to Abu Dhabi or access to commute to Yas Mall
• Fluency in the Arabic language would be an added benefit for this role

What We Can Offer You
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

JOB PURPOSE

To be a Company Brand Ambassador and to be responsible to achieve all the qualitative and quantitative objectives of the product category department assigned. To manage and to motivate the department team in achieving the sales target, ensuring extraordinary Client service experience, being present on the sales floor, managing the activities of the department.

RESPONSIBILITIES

BUSINESS

• Ensure an exceptional welcome and customer service, fostering cross selling among the product categories.
• Analyze the department performance and define the act ons required for ach eving the bus ness object ves.
• Give commercial suggestions to SM.
• Drive the team to exceed their KPIs.
• Be constantly up-to-date on market trend and share ns ghts w th relevant funct ons.
• Foster the ecommerce channel development.

CUSTOMER

• Ensure high levels of customer satisfaction through excellent service.
• Strengthen customer loyalty by engag ng and supporting the sales team n clientel ng act v ties and gains new local customers to grow department sales.

TEAM

• Train and inspire the sales staff of her/his department in product knowledge, sales techniques, customer services and company procedures.
• Identify h gh potent al collaborators for internal development opportunities.
• Ensure effective communication and encourage information sharing and development of ad hoc morning briefing.

RETAIL

• Guarantee an in-depth product knowledge w th n the department, working w th the relevant functions to support product/ collection training needs.
• Prov de feedback and focused suggestions on department needs to the Store Manager.
• Guarantee the v sual presentat on of his/her department.
• Ensure effect ve and eff c ent back-of-house organization for the department and is responsible for the protect on of the company s assets as well as the staff grooming standards to be ensured.

KNOWLEDGE AND SKILLS

Passion and knowledge of the managed product category

Business driven

Team player with the ability to lead and influence peers

Strong customer service approach

Natural ability to serve our client

Confident, enthusiastic and positive

Problem solving

Organized and detail oriented

Market and product knowledge/passion

Business/Retail Management degree or equivalent is a plus

Interest in luxury/fashion, art and design

Fluent spoken English expected. Other languages are desirable

Business/Retail Management degree or equivalent is a plus

Interest in luxury/fashion, art and design

Fluent spoken English expected. Other languages are desirable

MAIN PURPOSE:

As the Department Manager for the Dubai Mall Store, you will be an Ambassador of the brand, motivating the team to maximise profitable sales whilst ensuring all KPIs and guidelines are delivered. To run and operate an efficient store which represents the Loewe brand image and delivers world class customer service

KEY RESPONSIBILITIES:

Team Leadership & Operations

• Embody the Brand image for customers and the store team and have a strong understanding of the brand DNA
• Lead by example in demonstrating role model behaviour that is representative of the Loewe brand.
• Lead the team through morning briefings, objective setting, training and direct coaching together with the Store Manager
• Create a team spirit whilst managing, motivating and driving the team to increase sales and ensure efficiency
• Ensure all Company policies and procedures are adhered to
• Instruct and supervise staff in the correct execution of operating procedures, pricing, merchandise receipt, product returns
• Oversee store operations including daily reconciliation reports, bank statements and sales reports to UK Finance Team and Head Office
• Ensure cash banking is carried out accurately on a weekly basis
• Evaluate the performance of each Sales Associate and provide constant feedback to ensure results
• Responsible for the day to day needs of the business and administration.

Sales & Business Monitoring

• Tracking, monitoring and communicating sales targets and KPIs
• Ensure stock loss is minimised by conducting weekly rotative inventories, participating in bi-annual stock takes and maintaining stockroom standards
• Continue to develop personal sales techniques and assist in the development of associates' sales techniques to maximise sales
• Demonstrate an in-depth knowledge of the merchandise, and develop product knowledge among selling staff
• Keep up to date with the fashion industry and market trends.

General Store VM/Client Management

• Assist in the implementation and maintenance of all visual guidelines
• Maintain store standards that reflect the brand image at all times
• Enhance customer service standards in store to ensure world class service is delivered at all times
• Build relationships with Loewe clients to develop loyal clientele in order to reach sales objectives
• Proactively tackle and resolve all customer problems and complaints quickly and effectively

PROFILE & EXPERIENCE:

• Experience in sales in a luxury, high fashion environment and managing people
• Leather Goods / Accessories relevant experience
• Passion for fashion and sales
• A commitment to achieving and exceeding targets whilst focusing on the client's needs and experience
• Excellent personal presentation – a Loewe Brand Ambassador
• Understanding of Retail KPIs
• Ability to effectively and successfully lead and manage a team
• Strong and demonstrable commercial acumen
• A passion for customer service and sales floor focused
• Excellent at working and delivering against deadlines and the ability to work under pressure
• Ability to prioritise for self and the team and be able to multi task
• Ability to establish a proactive approach in tackling issues and seek to identify and implement solutions
• Proactive and positive in approach
• Able to communicate effectively with all internal and external customers and at all levels of the organisation.

Steeped in art and historical references, rooted in craft and tradition, Loewe has been reinventing leather craftmanship for almost 200 years. From its birth in Madrid in 1846 to its latest collection dedicated to the elegance of Chinese monochrome ceramics, the Maison's journey has been defined by its core values: energy, creativity, and a thoroughly modern approach blended with traditional techniques.

Craft at Loewe is unconditionally bound up with art, an endless source of inspiration: from the British Arts & Craft masters to the whimsical world of Studio Ghibli, art is at the heart of every collection – and the House is committed to supporting the artists and creators informing its work.

Today, Loewe's master artisans combine their craft knowledge, accumulated over generations, with new technologies to produce iconic objects presenting both instant appeal and enduring style: true incarnations of Loewe's ideals and vision.

Radical and ever-evolving: here's to another 200 years of Loewe history

Since 2013, Jonathan Anderson, Loewe's Creative Director, has been carrying this vision ever further. One of the leading designers of his generation, Anderson has spearheaded a major rejuvenation of the House.

Through a redesign of the brand identity, a modern articulation of its commitment to craft (with the launch of the Loewe Foundation Craft Prize, for instance), and a series of critically acclaimed and genre-defining Women's and Men's collections, Loewe has been further elevated as an influential and global cultural force.

At the intersection of fashion, craft and culture, Loewe's ambition is to be radical and ever-evolving. Craft and luxury are inextricably linked, and at Loewe, the one makes the other feel more accessible and tangible. By showing how the collections are made and honouring the complex artisanal processes behind them, it becomes possible to see their value and their merit. And by adding a cultural dimension – involving fine arts, film, dance, etc. –, Loewe has become a vibrant force for creativity and innovation, ensuring the brand's durability for another 200 years… and more.

INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group's innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.

Sustainability is at the core of the Group's strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women's Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What You'll Be Doing
Our Menswear Department Manager is responsible for leading our frontline team towards the achievement of our annual KPI's while delivering exceptional Guest Experiences; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store

Key Responsibilities

• Nurture talent within team through coaching, mentoring, on-the-job and training initiatives; ensure top talent is representing Tryano
• Drive optimal eNPS through people experience initiatives and ensuring a strong culture on the ground
• Oversee Department's operations related to Product, Retail, Sell through, VM and overall frontline team allocation
• Partner with concession team to ensure alignment in Tryano tone of voice and guest experiences
• Act as the manager on duty for the store based on schedules
• Ensure customer data is properly captured by the department team to ensure customized retail experiences and loyalty
• Promote loyalty program (MUSE) and ensure department team knowledge about app offerings etc.
• Ensure alignment across personal shoppers and Department frontline team are working towards the same goal, tone of voice and experience
• In partnership with the buying team and head of retail, propose opportunities to maximize sales, opportunities and competitive edge
• Support in-store CX and activation initiatives in collaboration with marketing, partnership and PS teams
• Work closely with operations and after-sales teams to ensure a seamless 360 experience for all clients

What You'll Need To Succeed

• This opportunity is for Emiratisation. (For general Department Manager opportunities, please review the careers site for active vacancies)
• You Live and breathe fashion, with your own unique style and confidence to express it.
• Are well-connected in the UAE fashion, streetwear, sport, and creative scenes — you're the person who knows where to be and who's who.
• Regularly attend the coolest events in the UAE, from fashion shows to art exhibitions, music gigs, or street culture gatherings.
• Bring a genuine passion for contemporary culture — whether it's art, skateboarding, music, or design.
• Understand what people in the UAE want when it comes to fashion, brands, and trends — even if you haven't worked in fashion retail before
• Thrive in creative environments and enjoy inspiring others with your taste, ideas, and cultural knowledge.

What We Can Offer You
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group's innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.

Sustainability is at the core of the Group's strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women's Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing

Our Menswear Department Manager is responsible for leading our frontline team towards the achievement of our annual KPI's while delivering exceptional Guest Experiences; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store

Key Responsibilities

• Nurture talent within team through coaching, mentoring, on-the-job and training initiatives; ensure top talent is representing Tryano
• Drive optimal eNPS through people experience initiatives and ensuring a strong culture on the ground
• Oversee Department's operations related to Product, Retail, Sell through, VM and overall frontline team allocation
• Partner with concession team to ensure alignment in Tryano tone of voice and guest experiences
• Act as the manager on duty for the store based on schedules
• Ensure customer data is properly captured by the department team to ensure customized retail experiences and loyalty
• Promote loyalty program (MUSE) and ensure department team knowledge about app offerings etc.
• Ensure alignment across personal shoppers and Department frontline team are working towards the same goal, tone of voice and experience
• In partnership with the buying team and head of retail, propose opportunities to maximize sales, opportunities and competitive edge
• Support in-store CX and activation initiatives in collaboration with marketing, partnership and PS teams
• Work closely with operations and after-sales teams to ensure a seamless 360 experience for all clients

What you'll need to succeed

• This opportunity is for Emiratisation. (For general Department Manager opportunities, please review the careers site for active vacancies)
• You Live and breathe fashion, with your own unique style and confidence to express it.
• Are well-connected in the UAE fashion, streetwear, sport, and creative scenes — you're the person who knows where to be and who's who.
• Regularly attend the coolest events in the UAE, from fashion shows to art exhibitions, music gigs, or street culture gatherings.
• Bring a genuine passion for contemporary culture — whether it's art, skateboarding, music, or design.
• Understand what people in the UAE want when it comes to fashion, brands, and trends — even if you haven't worked in fashion retail before
• Thrive in creative environments and enjoy inspiring others with your taste, ideas, and cultural knowledge.

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Position

Department Manager - Abu Dhabi- Leather Goods

Job responsibilities

The Department Manager plays a crucial role in maximizing the sales and profitability of the department. He/she works closely with the Boutique Managers/ Area Manager to enhance commercial performance, maintain excellent relations with key suppliers, and ensure the implementation of action plans following the Brand's strategic direction. The role of a Department Manager within Christian Dior is a critical position that ensures the house exceeds customer expectations and constantly maintains our world-class standards through leading and coaching a team. The Department manager will be fully accountable for owning and delivering all KPIs for their department, including sales and service, stock loss, and employee turnover and ensuring the Dior values are exemplified in all aspects of their role.

Profile

Requirements:

• Retail experience required, preferably with at least 3 years of management, in a luxury product setting.
• Client-centric mindset and truly business oriented.
• Strong organizational and time management skills and ability to handle multiple priorities in a fast-paced environment.
• Charismatic and robust attention to detail.
• Passionate about building and managing a high-performing team.
• Solid understanding of analytics and ability to review metrics.
• Digitally-savvy, Energetic, sincere and adaptable.
• Proficiency in English and Arabic is a plus.

Position

Department Manager - Men (Riyadh-KSA)

Role Mission
The Department Manager assists store management to lead and direct all activities required to achieve store business objectives; including but not limited to client development and experience, human resources management, operations, loss prevention, and maintaining Christian Dior Visual Standards while driving employee engagement. The Department Manager will serve as a Christian Dior Ambassador by promoting the philosophy and values of the brand.

Job responsibilities

Job Responsibilities

• Work with management to lead the sales and operations functions for Men product categories within the store to consistently achieve sales budget objectives;
• Fully support and align with all key business initiatives and new product launches;
• Strong grasp on KPI's and ability to strategize when performance standards are not met;
• Implement Action Plans, previously agreed upon with management, to develop sales for a designated product category and client segment.
• Work with Management to implement clear objectives to the store team and monitor individual productivity, cross selling, and client development.
• Ensure the achievement of business objectives while developing a top client strategy for your department.
• Ensure the implementation and development of Be Dior and Dior Stars initiatives.
• Control workflow through successful planning and delegation.
• Maintain thorough understanding and enforce all policies and procedures. Ensure team adherence to all company operating, HR, and security procedures.
• Ensure maintenance of inventory accuracy and set up quantitative targets related to inventory control.
• Work with management to conduct monthly coaching/counseling sessions with employees to review performance and provide timely feedback. Oversee annual performance appraisal process for all store employees.
• Consistently monitor and follow up on productivity goals for the department.
• Work with management to attract, recruit, and retain a high performing team. Build a talent pipeline through networking and competitive shopping.

Profile

• 5+ years of retail experience required, preferably with at least 2 years of management, in a luxury product setting.
• Sense of initiative and commercial creativity with fashion sensitivity
• Strong knowledge of the luxury industry
• Demonstration of own initiative
• Ability to work varied hours/days, including nights, weekends, and holidays
• Strong interpersonal, communication, organizational and management skills.