376 Developer Support jobs in the United Arab Emirates

We are currently seeking a Java Developer specializing in Application Support for our UAE operations. The position requires the following skills and conditions:

1. Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in Java development and application support.

1. Technical Skills:

• Strong proficiency in Java and related frameworks such as Spring and Hibernate.
• Experience troubleshooting and resolving application issues efficiently.
• Familiarity with version control tools like Git, GitHub, or GitLab.
• Knowledge of database technologies and SQL is a plus.
• Experience with CI/CD pipelines and automated testing frameworks is a plus.
• Experience with cloud platforms such as AWS, Azure, or GCP.
• Experience with containerization technologies like Docker and Kubernetes.

1. Soft Skills:

• Excellent problem-solving and decision-making skills.
• Strong communication and collaboration abilities to work effectively with cross-functional teams.
• Familiarity with Agile development methodologies.

Other Details:

• Joining timeframe: within 2 weeks, maximum 1 month.
• Remote work: No.
• Employment type: Full-time.

We are looking for an IT Operations Specialist with expertise in Finacle Core Banking Systems to ensure the stability and optimal performance of Finacle 11x and related applications. The role involves production support, proactive monitoring, and issue resolution while adhering to SLAs. The ideal candidate will have strong technical skills in Oracle databases and Unix / Linux environments, along with a solid understanding of ITIL processes.

Must Have Skills (Mandatory)

• Finacle Experience : Minimum 3 years of experience with Finacle 10x or higher versions.
• Database Proficiency : Strong knowledge of Oracle SQL and PL / SQL.
• Unix / Linux Skills : Hands-on experience with Unix / Linux commands.
• Application Support : Proven experience in proactive monitoring, troubleshooting, incident analysis, and root cause analysis (RCA) for application-related issues.
• SLA Adherence : Experience in ensuring production issue resolution within SLA timelines.
• Workflow Configuration : Experience in workflow maintenance and configuration.
• ITIL Knowledge : Familiarity with ITIL processes for incident, problem, and change management.

Good to Have Skills (Optional)

• Banking Domain Knowledge : Exposure to the banking industry or experience in related applications.
• Experience in Finacle 11x : Familiarity with the latest versions of Finacle for added advantage.

Qualification & Description

• Education : A degree in Computer Science, Information Technology, or related fields is preferred.
• Responsibilities :
• Ensure application stability and operational support for Finacle systems.
• Deliver service in compliance with SLAs for incidents and service requests.
• Proactively monitor and troubleshoot production systems to resolve issues promptly.
• Maintain accurate and timely resolution of production issues and perform root cause analysis for long-term fixes.
• Collaborate with managers and team members to maintain system availability and reliability.

This role requires a proactive, detail-oriented individual who can manage and support critical applications in a fast-paced environment while ensuring system stability and meeting SLA commitments.

Job Responsibilities:

1. Creating and modifying database schemas.
2. Normalization and denormalization of databases.
3. Designing tables, relationships, and indexes.
4. SQL Queries:

• Writing and optimizing SQL queries.
• Using joins, subqueries, and aggregate functions.
• Implementing stored procedures, triggers, and views.

• Setting up and configuring MySQL servers.
• Backup and recovery strategies.
• Performance tuning and optimization.
• User management and security.

• Connecting applications to MySQL databases.
• Using ORMs (Object-Relational Mappers) like SQLAlchemy, Hibernate, or Entity Framework.
• Developing CRUD operations (Create, Read, Update, Delete).

• Identifying and resolving SQL errors.
• Analyzing and fixing performance bottlenecks.
• Debugging application-database interactions.

• Migrating data from other database systems to MySQL.
• Data transformation and cleaning.

• Using BI tools to visualize data.

Job Type: Full-time

Experience:

• Application Support: 2 years (Preferred)

Join to apply for the Application Support role at Dicetek LLC.

This position involves providing ongoing support for software solutions developed for the ministry, as well as first-level support for all systems at the Ministry of Justice. Additional services may be assigned as needed.

• A Bachelor's degree in Computer Science or a related field.
• 5-7 years of experience in technical support for applications.
• Ability to coordinate, organize, form work teams, and communicate effectively.
• Ability to work under pressure and within tight timelines.
• Familiarity with programming technologies such as Java and .Net.
• Excellent verbal and written communication skills in both Arabic and English.
• Employment conditions as defined by Human Resources.

• Seniority level: Not Applicable
• Employment type: Contract
• Job function: Information Technology
• Industries: IT Services and IT Consulting

This job posting appears to be active, with no indication of expiration.

As a key team member, the Support Analyst plays a pivotal role in ensuring application stability and performance. This position requires strong technical expertise, analytical skills, and excellent communication.

• Support Applications
• Provide first- and second-line support for applications.
• Troubleshoot and resolve incidents, bugs, and performance issues promptly.
• Manage support tickets and prioritize tasks effectively.
• System Maintenance
• Monitor application health and performance regularly.
• Apply updates, patches, and system upgrades as needed.
• Perform routine maintenance to ensure application stability.
• Collaboration
• Work closely with developers, testers, and business analysts to identify and resolve technical issues.
• Liaise with end-users and stakeholders to gather feedback and provide support.
• Assist in deployment and configuration of applications.
• Documentation
• Maintain technical documentation for supported applications.
• Develop user guides, troubleshooting documents, and knowledge base articles.
• Process Improvement
• Identify areas for improvement in the support process.
• Propose and implement solutions to enhance application performance and user experience.

• Technical Skills
• Experience with relational databases (e.g., SQL Server, Oracle).
• Proficiency in APIs, web services, and integration concepts.
• Basic knowledge of scripting and programming languages (e.g., JavaScript, .NET).
• Problem-Solving
• Strong analytical and troubleshooting skills.
• Ability to identify root causes and implement effective solutions.
• Communication
• Excellent verbal and written communication skills.
• Ability to explain technical concepts to non-technical stakeholders.
• Experience
• 6+ years in an IT support role, preferably involving low-code platforms.
• Familiarity with ITIL frameworks and best practices is beneficial.

• Low-code certifications (e.g., Associate or Professional Developer).
• Experience in Agile/Scrum environments.
• Exposure to cloud platforms such as Azure or AWS.

Technical Application Support Specialist

This role involves providing technical support for various applications, ensuring they operate efficiently and effectively. The ideal candidate will have experience in application production support, ITIL framework knowledge, and excellent troubleshooting skills.

• Experience in application production support within the ITIL framework.
• Excellent knowledge of application trouble shooting, configuration, and maintenance.
• Application performance tuning and optimization.
• Resolution of tickets with quality and within SLA.
• Proactive monitoring and incidents analysis.
• Experience in workflow maintenance and configuration.
• Good hands-on knowledge on SharePoint administration.
• Knowledge in other content management systems like SiteCore, Wordpress.
• Understanding of MS Azure and Active Directory (AD).
• Good knowledge in Oracle/MS SQL - SQL & Stored Procedure.
• Hands-on experience in PowerShell and Unix commands.

• Opportunity to work with a team that values innovation and collaboration.
• Professional development opportunities to enhance your skills and expertise.
• Competitive salary and benefits package.

Referrals are welcome and can increase your chances of interviewing.

C5i is a global leader in AI and analytics solutions, combining human insight with cutting-edge technology to deliver actionable intelligence. Our comprehensive solution set integrates technical and business domain expertise, enabling clients to achieve strategic objectives through accelerated decision-making.

We cater to top enterprises across various sectors, including Technology, Media, and Telecom (TMT), Pharma & Lifesciences, CPG, Retail, Banking, and more. Our proprietary AI-based platforms have earned recognition from industry analysts like Gartner and Forrester.

Global offices span the United States, Canada, United Kingdom, United Arab Emirates, and India.

Brief Job Description:

We seek a skilled Application Support Analyst to ensure seamless application functionality, maintenance, and enhancement within our enterprise-grade applications. This role demands deep technical expertise combined with exceptional problem-solving and user communication skills.

You will be responsible for supporting the application lifecycle, managing upgrades, ensuring Service Level Agreements are met, and serving as a liaison between business users and technical teams.

Key Responsibilities:

• Sustain business continuity of Appian applications and related databases.
• L1 Support - Monitor systems, handle routine issues, job failures, perform first-level triage.
• L2 Support - Detailed troubleshooting, bug identification, environment support, workflow fixes.
• L3 Support - Deep-dive technical analysis, architecture-level guidance, complex integrations.
• Manage and support application deployments, version upgrades, and infrastructure components.
• Provide production support, resolve issues, and meet defined SLAs.
• Collaborate with stakeholders for requirement gathering and ensure alignment with business goals.
• Conduct workflow design and optimization using Appian BPM.
• Troubleshoot and support templates and integrations.
• Support integration components using APIGEE and Oracle Integration Cloud (OIC).
• Analyze data and provide a resolution to business query on data.
• Work closely with microservices architecture, understand DevOps pipelines.
• Maintain traceability and transparency through tools like JIRA.
• Communicate with business users to understand issues and deliver support effectively.

Required Skills and Qualifications:

• Appian BPM: Design, development, and support.
• SQL Server database management and support.
• Core and Advanced Java.
• JIRA.
• Data Analysis.
• Experience in UAE banking domain is a strong advantage.

Soft Skills:

• Strong problem-solving skills and analytical mindset.
• Excellent verbal and written communication.
• Ability to work under pressure and manage multiple stakeholders.
• Proactive and customer-focused attitude.

C5i values diversity and inclusion. We welcome applicants with diverse backgrounds and perspectives. If you require accommodations during the hiring process, please let us know.

Responsibilities:

1. Act as a focal point of contact for End User issues/requests/incidents.
2. Monitor systems to ensure they are fully operational, and restore any loss of service in a timely and efficient manner.
3. Conduct problem determination, workaround resolution, root cause analysis, and major incident management.
4. Liaise with application vendors to help resolve incidents and requests.
5. Perform all related routine tasks assigned by team leads/manager, such as daily, weekly, and monthly reports.
6. Regularly update database security and enhance database systems performance and efficiency.
7. Write SQL queries (e.g., MSSQL, MySQL) and possess a good knowledge of system and network administration.

Minimum Requirements:

1. A Bachelor's Degree in Software Engineering, Computer Science, Information Technology, Information Systems, Computer Engineering, or a similar field.
2. Demonstrable experience as an Application Support Engineer in a related field (3 to 5 years).
3. Good knowledge of programming languages, SQL Server, and databases.
4. Ability to document configuration changes and monitor performance.
5. Exceptional ability to provide end user support.
6. Advanced proficiency in determining the causes of application errors and repairing them.
7. Familiarity with the ITIL service management life cycle.
8. Any IT-related certification will be an added advantage.
9. Exceptional communication skills.

We are looking for an IT Operations Specialist with expertise in Finacle Core Banking Systems to ensure the stability and optimal performance of Finacle 11x and related applications. The role involves production support, proactive monitoring, and issue resolution while adhering to SLAs. The ideal candidate will have strong technical skills in Oracle databases and Unix / Linux environments, along with a solid understanding of ITIL processes.

Must Have Skills (Mandatory)

• Finacle Experience : Minimum 3 years of experience with Finacle 10x or higher versions.
• Database Proficiency : Strong knowledge of Oracle SQL and PL / SQL.
• Unix / Linux Skills : Hands-on experience with Unix / Linux commands.
• Application Support : Proven experience in proactive monitoring, troubleshooting, incident analysis, and root cause analysis (RCA) for application-related issues.
• SLA Adherence : Experience in ensuring production issue resolution within SLA timelines.
• Workflow Configuration : Experience in workflow maintenance and configuration.
• ITIL Knowledge : Familiarity with ITIL processes for incident, problem, and change management.

Good to Have Skills (Optional)

• Banking Domain Knowledge : Exposure to the banking industry or experience in related applications.
• Experience in Finacle 11x : Familiarity with the latest versions of Finacle for added advantage.

Qualification & Description

• Education : A degree in Computer Science, Information Technology, or related fields is preferred.
• Responsibilities :
• Ensure application stability and operational support for Finacle systems.
• Deliver service in compliance with SLAs for incidents and service requests.
• Proactively monitor and troubleshoot production systems to resolve issues promptly.
• Maintain accurate and timely resolution of production issues and perform root cause analysis for long-term fixes.
• Collaborate with managers and team members to maintain system availability and reliability.

This role requires a proactive, detail-oriented individual who can manage and support critical applications in a fast-paced environment while ensuring system stability and meeting SLA commitments.