What Jobs are available for Developer Support in the United Arab Emirates?

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• Ready to work in the Support team.



• Provide immediate response to customer inquiries in accordance with service standards.



• Provide support to current installed based customers.



• Provide the link between our customers and the InterSystems Global Support organization.



• Liaise with customers in order to understand the work processes and requirements that are required to be addressed by the TrakCare application.



• Provide application support for the TrakCare Hospital Management System.



• Support the TrakCare application in a manner that will suit the business requirements of the customer and follow the methodologies and processes of InterSystems.



• Escalate Open (unresolved) problems in accordance with current policies and procedures.



• Conduct individual and group training, product demonstrations and workshops as required.



• Continuously improve customer satisfaction by soliciting customer suggestions for product and service improvements and then escalating such suggestions to management.



• Be a Subject Matter Expert (SME) for TrakCare.



• Improve response time to customer inquiries by continuously improving communication, analytical, and learning skills.



• If required, work with our partners to identify potential changes within the parameters of the product.



• Participate in on-site support if required.



• Participate in the on call 24-hour roster service.

• General aptitude for solving problems and using technology to improve processes.



• Understanding and experience in product solutions support.



• Understanding and experience with Hospital Information Systems.



• Proven ability to think laterally and come up with innovative solutions for software product Support.



• Experience working in software not limited to a Developer, Quality Engineer and/or Solutions Architect.



• An ability to handle multiple tasks simultaneously and within tight time constraints.



• Proven ability to work through problems with different customer groups achieving positive outcomes.



• Understanding and experience with Hospital Information, Patient Administration (PAS), Billing, and Revenue cycle management Systems



• Understanding of the importance of Health Informatics standards, reporting requirements and legislative controls.

• BS or MS in Computer Science (or equivalent) or business as announced in the vacancy.

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com .

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Please provide your preferred first name or nickname (if different from first name provided above).

Fraudulent Activity Alert: Recently, InterSystems has been made aware that unidentified third parties may be fraudulently claiming to be InterSystems recruiters. Be advised that InterSystems Corporation and its subsidiaries do not conduct interviews over text. All InterSystems recruiters have email addresses on the “intersystems.com” domain (ex: ). InterSystems Corporation will not ask for your banking information as part of the recruitment process.

InterSystems policy is to provide equal employment opportunity to all people without regard to race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation, or gender identity or expression, or any other legally protected category. For more information about applicant rights under the United States law, please review our EEO information. Individuals who require accommodation in the job application process for a posted position may call .

Project description

We are seeking a skilled Murex Datamart Developer to join our team. The role involves analyzing business requirements, configuring Datamart objects, and developing reports to provide critical financial data for reporting, analysis, and regulatory needs.

• Datamart Development: Design, build, and test Datamart reports and extractions from end-to-end, including complex objects and business logic. Collaborate with cross-functional teams to ensure smooth integration between Murex modules and external systems.
• Configuration: Configure Datamart objects such as dynamic tables, feeders, batches, and extractions to support business and regulatory reporting needs.
• Data Management: Extract and transform data from Murex into reporting data warehouses and ensure data accuracy and consistency through validation and reconciliation.
• Performance Optimization: Analyze and tune Datamart configurations and batches to ensure reports are generated efficiently and within specified service-level agreements (SLAs).
• Automation and Scheduling: Automate Datamart processing and report generation using scripting (like Unix shell) and scheduling tools such as Control-M or Autosys.
• Stakeholder Collaboration: Work closely with business analysts, project managers, and end-users to gather requirements, deliver solutions, and manage expectations.
• Troubleshooting and Support: Provide technical support, troubleshoot Datamart batch failures, and resolve any data-related issues.
• BAU Support: Provide L2/L3 support for Murex Datamart issues in a production environment.
• EOD Support: Responsible to handle the EOD issues and Support batch processes (EOD/Intraday/ night), reporting issues, and interfaces between Murex and other upstream/downstream systems (Swift, accounting systems). Monitor and resolve incidents, service requests, and change requests related to Datamart workflows, reporting, and data extraction processes.
• Documentation: Create and maintain technical documentation and specifications for reporting logic and configurations.
• Project Lifecycle Participation: Contribute to Murex implementation, upgrade, and maintenance projects from initial development through post-go-live support.

• Minimum working experience of 10-12 years of experience.Murex mxml exp between 7-12 years and murex production experience is a must.
• Murex Expertise: In-depth knowledge of the Murex platform, particularly the Datamart module, Market Data, MLC, MRB and static data modules
• SQL: Strong proficiency in SQL for building queries, stored procedures, and performing database design and optimization.
• Scripting: Experience with scripting languages like Unix shell or Python to automate tasks and workflows.
• Data Concepts: Knowledge of data warehousing, ETL processes, data modeling techniques and API's.
• Financial Products: A strong understanding of financial instruments, especially derivatives (like swaps, futures, and options), and other capital market products.
• Operating Systems: Familiarity with both Windows and Unix/Linux environments.
• DevOps: Some roles may require experience with DevOps practices and tools like Jira and Confluence

NA

Are you a detail-oriented problem solver with a knack for application support? Dicetek LLC is seeking an Application Support Specialist - Exim Bills to join our team in Abu Dhabi, UAE. This role is integral to ensuring seamless functionality and reliability of our applications while providing exceptional support to our clients. With Dicetek, you'll have the opportunity to excel in an environment that values innovation and professional growth.

Provide specialized support for Exim Bills applications, ensuring top-tier performance and reliability.
Troubleshoot and resolve application-related issues efficiently, maintaining high service levels.
Collaborate with cross-functional teams to analyze and improve application processes.
Document technical procedures, issues, and solutions to support knowledge management.
Stay updated with the latest trends in Information Technology to recommend and implement improvements.

Bachelors of Computer Science or Equivalent
Experience in Application production support within the ITIL Framework.
Excellent knowledge and hands on experience in
Application trouble shooting, configuration and maintenance.
Application performance tuning and optimization
Resolution of tickets with quality and within SLA
Proactive monitoring and incidents analysis
Experience in Workflow maintenance and Configuration
5+ years of experience at a relevant Technical position in large organizations
Functional knowledge on Exim bills / Trade Finance products viz. (Import LC, Export LC, Collection, Guarantees)
Java debugging knowledge.
Hands on experience in Unix commands
Very good knowledge in Oracle - SQL & PL/SQL
Experience in handling interface related issues and good idea about the Middleware systems like TIBCO/ OpenAPI/ MicroServices.
Relevant Industry Standard Certification, ITIL.etc.

Dicetek LLC is a forward-thinking IT solutions provider committed to empowering businesses with innovative technology services. With a passion for creating value-driven solutions, our mission is to deliver unparalleled expertise and support to our clients. As industry leaders in Information Technology, we uphold values of collaboration, adaptability, and excellence in every project we undertake. Learn more about us at dicetek.net.

We are seeking a skilled MxML Integration Developer and Production Support resource to join our Treasury IT team. The role involves developing and enhancing Murex interfaces to import trades from various upstream systems, collaborating with Back‑Office and Interface teams, and supporting the production environment.

• Lead end‑to‑end delivery of interfaces including requirement gathering, design, build, test, deployment, and support.
• Build new upstream/downstream integrations and convert existing integration points.
• Develop and enhance Murex interfaces to import trades from upstream systems.
• Implement mapping, validations, and transform messages into MxML format for import into Murex.
• Configuration and support for SWIFT / MX messages template for trades and payments as part of back‑office requirements.
• BAU Support: Provide L2/L3 support for Murex Interfaces issues in a production environment.
• EOD Support: Responsible to handle the EOD issues and Support batch processes (EOD/Intraday/night), reporting issues, and interfaces between Murex and other upstream/downstream systems (Swift, accounting systems). Monitor and resolve incidents.
• Support integration‑related requests and collaborate with technical teams.
• Drive development and housekeeping of Datamarts, extractions, and associated scripts.

• Minimum working experience of 10-12 years. Murex MXML experience between 7‑12 years and Murex production experience is a must.
• Proficiency in MxML 3.1, XML/XST languages, Data Dictionaries, and Templates.
• Experience with MxML Exchange for import/export workflows.
• Knowledge of SWIFT and MX confirmation formats.
• Familiarity with trade interfaces like MarkitWire, Integral, TOF, RTNS, TOMS, etc.
• Understanding of Market Data upload (RTBS, MDIT).
• Experience with Messaging Queues (MQ).
• Workflow expertise: Contract, Deliverable, Event, Exchange, Collateral.
• Scripting: UNIX Shell, Java, Perl.
• Knowledge of FX, IR, FI, Equity products and trade lifecycle.

None

Our client, one of the world’s leading sports resorts, is looking for an Application Technical Support (ERP) to join their team based in Abu Dhabi, UAE.

You will report directly to the IT Manager, Application Technical Support , is responsible for customizing and supporting companies’ business applications and web applications for the whole entities.

Duties & Responsibilities

To view other vacancies we have, please check our website ( follow us on our social media accounts - LinkedIn   /   Facebook   /  Twitter /  Instagram

Disclaimer: Black Pearl will never ask for money or any form of charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at or drop us a message on our website - 

Join us in Dubai as a Web Developer and IT Support Specialist . Requires 1-2 years' experience. Competitive salary (AED 3,000 - 4,000) and growth opportunities offered.

Job Description: We are seeking a skilled Web Developer and IT Support Specialist to join our team in Dubai. The ideal candidate should have a strong background in both web development and IT support, with the ability to handle multiple responsibilities efficiently.

Key Responsibilities:

1. Develop and maintain responsive websites using modern frameworks and tools.
2. Troubleshoot and resolve IT-related issues for hardware and software.
3. Optimize websites for performance, SEO, and user experience.
4. Provide technical support to team members and clients.
5. Manage and update content on WordPress or similar CMS platforms.

What We Offer:

1. Competitive salary: AED 3,000 - AED 4,000.
2. Opportunity to work in a dynamic and collaborative environment.
3. Career growth and development opportunities.

Join us to grow your skills and be part of a thriving team in Dubai!

Join us as a Web Developer and IT Support Specialist in Dubai. Requires 1-2 years' experience, web development skills, and IT knowledge. Competitive salary and growth opportunities offered.

Job Description: We are seeking a skilled Web Developer and IT Support Specialist to join our team in Dubai. The ideal candidate should have a strong background in both web development and IT support, with the ability to handle multiple responsibilities efficiently.

Key Responsibilities:

1. Develop and maintain responsive websites using modern frameworks and tools.
2. Troubleshoot and resolve IT-related issues for hardware and software.
3. Optimize websites for performance, SEO, and user experience.
4. Provide technical support to team members and clients.
5. Manage and update content on WordPress or similar CMS platforms.

What We Offer:

1. Competitive salary: AED 3,000 - AED 4,000.
2. Opportunity to work in a dynamic and collaborative environment.
3. Career growth and development opportunities.

Join us to grow your skills and be part of a thriving team in Dubai!