1 485 Digital Services jobs in the United Arab Emirates

At our company, we are seeking a seasoned Product Manager to lead the development and growth of our loyalty services, rewards, and Tabby+ subscription product. As a key member of our team, you will be responsible for crafting and executing an ambitious product roadmap for efficient products activation processes.

• Craft and execute an ambitious product roadmap for efficient products activation process.
• Own the entire product lifecycle from rare ideas to full-fledged fintech magic.
• Work closely with legal, compliance, security, and core teams to ensure that products meet local regulations and security standards without killing innovation.
• Keep an ear to the ground on market trends, user behavior, and competitors to keep us ahead of the game.
• Be the glue between engineering, designers, marketing, and compliance making sure everyone is on the same page.
• Work hand-to-hand with UI/UX wizards to create a smooth and intuitive experience.
• Set and track KPIs like a pro to track progress and measure improvements.
• Analyze activation data to understand user behavior and identify areas for improvement.
• Plan and oversee the launch of new features, working with marketing and communications teams to ensure clear messaging and user adoption.

• Saudi Arabia residency, market specifics familiarity, and local culture understanding.
• 5+ years of experience as a Product Manager with some expertise in subscriptions, loyalty programs, rewards, or digital financial services and mobile banking.
• Proven track record of managing complex product lifecycles and delivering successful products.
• Resilience and ability to adapt to a rapidly changing environment.
• Fluency in English and Arabic.

• Ownership & Impact: A working environment that gives you autonomy and responsibility from day one.
• Culture: Collaborative, inclusive, and driven environment where your voice matters.
• Flexibility: Enjoy flexible working hours designed to optimize productivity and balance.
• Growth: Participate in the company's employee stock options program and shape your career trajectory.
• Support: Comprehensive health insurance, generous PTO, and a Flexible Benefits budget to meet your personal needs.

The role of Digital Workplace Leader is critical to the success of our organization. It requires a visionary and hands-on leader who can oversee the design, delivery, and continuous improvement of IT support services.

This position leads the enterprise helpdesk function and delivers an outstanding end-user technology experience. The incumbent will ensure reliable, timely, and high-quality support for end-users across all digital platforms and services.

Key responsibilities include leading and managing the Digital Workplace team, including service desk staff, team leads, and technical support engineers. The successful candidate will also develop team goals and KPIs aligned with IT strategy and organizational objectives.

• Define and implement Experience-Level Agreements (XLAs) and other outcome-driven KPIs (FCR, TTR, CSAT, AI Assist Rate).

• Establish operational cadences including weekly reviews, strategic trackers, and monthly service performance meetings.
• Track service performance, user feedback, and metrics that matter to drive continual service improvement.

Qualification and Experience

• Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (required).
• ITIL Foundation certification (required); ITIL Intermediate or Managing Professional (preferred).

Experience

• Minimum of 10 years of experience in IT service delivery, end-user support, or helpdesk leadership roles.

We're on a mission to revolutionize the way we deliver digital services. Our team is passionate about shaping the future of personalized experiences for consumers in high-growth markets around the world.

As a key member of our Operations team, you'll play a vital role in ensuring the smooth operation and high availability of our mobile IT solutions. Your expertise will help us resolve complex system issues, drive vendor collaboration, and shape the way we deliver seamless services to our users across the region.

Key responsibilities include:

• Leading technical escalations from customer care and sales teams to ensure fast and accurate resolution.
• Collaborating with internal IT customer operations and vendor teams to drive SLA adherence and continuous service improvement.
• Managing third-party vendor relationships for L2 & L3 support, ensuring issue resolution and proper documentation across systems.
• Performing daily system health checks and troubleshooting complex application issues.
• Executing root cause analysis, incident tracking, and resolution documentation to build long-term fixes.
• Monitoring backend IT systems proactively to mitigate user-impacting issues.
• Providing automated reporting tools and scripts to streamline recurring tasks and bug resolution.
• Supporting IT project planning and implementation aligning with operational and business goals.

Our ideal candidate will have a strong background in telecom operation support, with experience managing network operations using global standards like ITIL and eTOM. You'll thrive in a fast-paced environment requiring cross-functional collaboration, possess a proactive mindset, and excel with ITIL-based methodologies.

We're seeking someone who embodies the following:

Education:

Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

Experience:

• At least 7 years in telecom operation support within mobile telecom operators or MVNOs.
• At least 5 years managing network operations using global standards like ITIL and eTOM.

Technical Skills:

• Must-haves:
• Strong diagnostics skills and experience with backend application monitoring.
• Proven record in vendor management and familiarity with telecom BSS/OSS operations.
• Nice-to-haves:
• Experience implementing automation through scripting.
• Knowledge of provisioning systems and exposure to cloud-based solutions.

As a valued member of our team, you'll enjoy:

• Rapid learning opportunities through flexible career paths and challenging work that will help build and strengthen your expertise.
• A hybrid work environment with flexibility to work from home 2 days a week.
• Healthcare and other local benefits offered in market.

By joining our team, you'll have the opportunity to make a meaningful impact and contribute to our mission of delivering exceptional digital services.

This role is an exciting opportunity for a skilled and experienced professional to join our organization as a Technical Sales Director. As a key member of our team, you will be responsible for driving sales and campaign activities to successful completion by integrating multiple aspects of the customer's needs in a consultative manner.

The ideal candidate will have a strong background in civil aviation, with a minimum of 5 years of experience in sales and marketing, and at least 3 years of experience interfacing with senior and executive leadership. You will also have a proven track record of managing competitive domestic or international sales campaigns.

As a Technical Sales Director, you will be responsible for developing customer solutions by coordinating and integrating with internal and external processes and organizations to provide a competitive advantage and to foster business growth while meeting targeted business margins.

You will also lead the preparation of proposals by developing themes and discriminators and ensure that correct members and resources are included in the team. Additionally, you will recommend alternative means of compliance to customer requests.

In this role, you will have the opportunity to build and lead a capture team to support customer commitments gain competitive advantage and foster business growth by using a comprehensive understanding (breadth and depth) of multiple Digital and Boeing products and services process and operations and resources.

Benefits include a competitive salary, excellent benefits package, and opportunities for career growth and development. This position is based in Dubai, UAE, and relocation assistance is not available. Candidates must live in the immediate area or relocate at their own expense.

Digital Services Technical Sales Director (non-management)

Company:

Boeing Global Services is seeking a Digital Services Technical Sales Director (non-management) in Dubai UAE . who will be responsible for planning developing and managing competitive sales campaigns both nationally and internationally. This position will be instrumental to proactively executing sales and partnering with customer success for delivery activities to customers within the assigned region. This individual will be working within the new Digital Services organization within Cabin Modifications & Maintenance and focusing on activities related to products such as AHM Toolbox and Onboard Performance Tools.

Position Responsibilities:

• This individual will be working within the new Digital Services organization within Cabin Modifications & Maintenance and focusing on activities related to products such as AHM Toolbox and Onboard Performance Tools.

• Drives sales and campaign activities to successful completion by integrating multiple aspects of the customers needs in a consultative manner. Crafts campaign specific strategies secures and manages resources and secures management commitment to ensure successful execution.

• Initiates maintains and advances customer relationships in partnership with the regional Account Directors and works to be accepted as a trusted business partner by the customer.

• Develops customer solutions by coordinating and integrating with internal and external processes and organizations to provide a competitive advantage and to foster business growth while meeting targeted business margins.

• Develop strong relationships within Boeing to partner engage pursue and win new business with new and existing customers. Identifies future business opportunities and promotes the value of Boeing portfolio and partnership.

• Leads preparation of proposals by developing themes and discriminators and ensures correct members and resources are included in the team. Recommends alternative means of compliance to customer requests.

• Leads negotiations and finalizes commitments ensuring mutual benefit to the customer and Boeing by interfacing directly with customer decision-makers and influencers. Leverages detailed understanding of both customer and Boeing needs and resources to find areas of alignment and integration. Obtains commitment within parameters approved by management.

• Leverages company resources by building and leading a capture team to support customer commitments gain competitive advantage and foster business growth by using a comprehensive understanding (breadth and depth) of multiple Digital and Boeing products and services process and operations and resources.

• Leads the approval process by advocating the customer requirements and selling the business case to management to ensure quality deal. Balances the enterprise business unit and customer goals to meet and drive Long Range Business Plan (LRBP).

• Acts as a mentor to colleagues regarding capturing and documenting detailed customer knowledge and assists in network development. (applicable to Senior Level only)

Basic Qualifications:

• Experience in the civil aviation

• Ability to influence prospects and drive sales results

• Minimum of 5 years of experience with Sales & Marketing

• Minimum of 3 years of experience interfacing with senior and executive leadership

• Minimum of 5 years of experience managing competitive domestic or international sales campaigns

• Bachelors Degree or higher

• Competent in Microsoft Office and

Relocation:

Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.

Other job-related information:

• This vacancy is for an international locally hired position in Dubai UAE.

• Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll and will commensurate with experience and qualifications and in accordance with applicable local law. Employment is subject to the candidates ability to satisfy all labor and immigration formalities.

Language Requirements:

Education:

Relocation:

Security Clearance:

Visa Sponsorship:

Contingent Upon Award Program

Shift:

Required Experience:

Director

Digital Services Technical Sales Director (non-management)

Company:

Boeing Global Services is seeking a Digital Services Technical Sales Director (non-management) in Dubai UAE. who will be responsible for planning developing and managing competitive sales campaigns both nationally and internationally. This position will be instrumental to proactively executing sales and partnering with customer success for delivery activities to customers within the assigned region. This individual will be working within the new Digital Services organization within Cabin Modifications & Maintenance and focusing on activities related to products such as AHM Toolbox and Onboard Performance Tools.

Position Responsibilities:

• This individual will be working within the new Digital Services organization within Cabin Modifications & Maintenance and focusing on activities related to products such as AHM Toolbox and Onboard Performance Tools.

• Drives sales and campaign activities to successful completion by integrating multiple aspects of the customers needs in a consultative manner. Crafts campaign specific strategies secures and manages resources and secures management commitment to ensure successful execution.

• Initiates maintains and advances customer relationships in partnership with the regional Account Directors and works to be accepted as a trusted business partner by the customer.

• Develops customer solutions by coordinating and integrating with internal and external processes and organizations to provide a competitive advantage and to foster business growth while meeting targeted business margins.

• Develop strong relationships within Boeing to partner engage pursue and win new business with new and existing customers. Identifies future business opportunities and promotes the value of Boeing portfolio and partnership.

• Leads preparation of proposals by developing themes and discriminators and ensures correct members and resources are included in the team. Recommends alternative means of compliance to customer requests.

• Leads negotiations and finalizes commitments ensuring mutual benefit to the customer and Boeing by interfacing directly with customer decision-makers and influencers. Leverages detailed understanding of both customer and Boeing needs and resources to find areas of alignment and integration. Obtains commitment within parameters approved by management.

• Leverages company resources by building and leading a capture team to support customer commitments gain competitive advantage and foster business growth by using a comprehensive understanding (breadth and depth) of multiple Digital and Boeing products and services process and operations and resources.

• Leads the approval process by advocating the customer requirements and selling the business case to management to ensure quality deal. Balances the enterprise business unit and customer goals to meet and drive Long Range Business Plan (LRBP).

• Acts as a mentor to colleagues regarding capturing and documenting detailed customer knowledge and assists in network development. (applicable to Senior Level only)

Basic Qualifications:

• Experience in the civil aviation

• Ability to influence prospects and drive sales results

• Minimum of 5 years of experience with Sales & Marketing

• Minimum of 3 years of experience interfacing with senior and executive leadership

• Minimum of 5 years of experience managing competitive domestic or international sales campaigns

• Bachelors Degree or higher

• Competent in Microsoft Office and

Relocation:

Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.

Other job-related information:

• This vacancy is for an international locally hired position in Dubai UAE.

• Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll and will commensurate with experience and qualifications and in accordance with applicable local law. Employment is subject to the candidates ability to satisfy all labor and immigration formalities.

Language Requirements:

Education:

Relocation:

Security Clearance:

Visa Sponsorship:

Contingent Upon Award Program

Shift:

Required Experience:

Director

We are seeking a highly experienced and dynamic Principal - Digital Services Lead to join our management consultancy team. The ideal candidate will have extensive experience in leading digital services, including digital consulting, digital solutions, and digital transformation projects, particularly in the infrastructure sectors.

Key Responsibilities :

• Lead and manage digital consulting projects to enhance Program Management, asset management, maintenance management, customer service, networks management, information security management, service continuity management, and roads / water resource management.
• Design and implement integrated digital solutions such as Customer Relationship Management (CRM) systems, Enterprise Asset Management solutions, SCADA systems, and cloud-based backup solutions.
• Collaborate with various departments, including marketing, IT, and customer service, to ensure successful project delivery.
• Develop and deploy technology strategies, organizational improvement plans, and iterative development plans.
• Lead cross-functional, international teams to achieve project objectives and improve organizational performance.
• Manage stakeholder relationships and ensure effective communication and engagement throughout the project lifecycle.
• Provide training, coaching, and mentoring to develop organizational capability and sustain improvements.

Qualifications :

• Bachelor's degree in Technology or a related field.
• Minimum of10 years of experience in digital technology and project management, with at least 3 years in a leadership role.
• Proven experience in leading digital transformationprojects in the infrastructure sector.
• Strong knowledge of designing and implementing digital solutions and services, including CRM systems, SCADA systems, and cloud-based solutions.
• Excellent project management skills, with a track record of delivering projects on time and within budget.
• Goodcommunication and interpersonal skills, with the ability to build and maintain strong relationships with stakeholders at all levels.
• Experience in training, coaching, and mentoring teams to develop organizational capability.

Qualifications :

• Experience working in the Middle East, particularly in Qatar, UAE, and Saudi Arabia.
• Knowledge of international best practices in infrastructure resource management and digital transformation.

We are seeking a highly experienced and dynamic Principal - Digital Services Lead to join our management consultancy team. The ideal candidate will have extensive experience in leading digital services, including digital consulting, digital solutions, and digital transformation projects, particularly in the infrastructure sectors.

Key Responsibilities :

• Lead and manage digital consulting projects to enhance Program Management, asset management, maintenance management, customer service, networks management, information security management, service continuity management, and roads / water resource management.
• Design and implement integrated digital solutions such as Customer Relationship Management (CRM) systems, Enterprise Asset Management solutions, SCADA systems, and cloud-based backup solutions.
• Collaborate with various departments, including marketing, IT, and customer service, to ensure successful project delivery.
• Develop and deploy technology strategies, organizational improvement plans, and iterative development plans.
• Lead cross-functional, international teams to achieve project objectives and improve organizational performance.
• Manage stakeholder relationships and ensure effective communication and engagement throughout the project lifecycle.
• Provide training, coaching, and mentoring to develop organizational capability and sustain improvements.

Qualifications :

• Bachelor's degree in Technology or a related field.
• Minimum of10 years of experience in digital technology and project management, with at least 3 years in a leadership role.
• Proven experience in leading digital transformationprojects in the infrastructure sector.
• Strong knowledge of designing and implementing digital solutions and services, including CRM systems, SCADA systems, and cloud-based solutions.
• Excellent project management skills, with a track record of delivering projects on time and within budget.
• Goodcommunication and interpersonal skills, with the ability to build and maintain strong relationships with stakeholders at all levels.
• Experience in training, coaching, and mentoring teams to develop organizational capability.

Qualifications :

• Experience working in the Middle East, particularly in Qatar, UAE, and Saudi Arabia.
• Knowledge of international best practices in infrastructure resource management and digital transformation.