978 Director Assistant jobs in the United Arab Emirates

Executive Director Assistant

Dubai, Dubai beBeeAdministrative

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Job Description

Office Coordinator Role Overview

This is a key position within our organization, requiring an exceptional Office Coordinator to provide high-level administrative support to the Director General.

The successful candidate will possess excellent communication skills, cultural awareness, and the ability to handle confidential information with discretion.

Key Responsibilities:
  • Act as the primary point of contact for all matters concerning the Director General's office, responding promptly to inquiries and providing timely support.
  • Provide comprehensive secretarial and administrative services, ensuring seamless coordination and oversight of the Director General's tasks and projects.
  • Manage the DG's daily schedule, prioritize office tasks, and ensure timely completion of objectives.
  • Arrange meetings, prepare agendas, and distribute relevant documentation in a timely manner.
  • Exercise sound judgment, diplomacy, and discretion when handling sensitive information and executive support.
  • Assist board members with travel arrangements and maintain confidentiality throughout the process.
Qualifications and Requirements:
  • Bachelor's degree with at least seven years of relevant administrative experience.
  • High proficiency in Microsoft Office, Adobe Acrobat, and social media platforms.
  • Excellent communication skills in English and Arabic, with the ability to adapt to diverse cultural settings.
  • Strong organizational skills, attention to detail, and the capacity to multitask effectively.
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Assistant Director

Dubai, Dubai Marriott Hotels & Resorts

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JOB SUMMARY

Assists in leading the propertys food and beverage/culinary operation including Restaurants/Bars Room Service and Banquets/Catering where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brands target customer needs ensures employee satisfaction focuses on growing revenues and maximizes the financial performance of the department. Delivers products and services to meet or exceed the needs and expectations of the brands target customer and property employees and provides a return on investment.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 6 years experience in the food and beverage culinary event management or related professional area.

OR

2year degree from an accredited university in Food Service Management Hotel and Restaurant Management Hospitality Business Administration or related major; 4 years experience in the food and beverage culinary event management or related professional area.

CORE WORK ACTIVITIES

Developing and Executing Food and Beverage Strategy and Goals

Works with direct reports to develop and implement promotions food and wine pairings menu items and presentations.

Develops a food and beverage operating strategy that is aligned with the brands business strategy and leads its .

Ensures integration of departmental goals in game plans.

Leading Food and Beverage Teams

Ensures that regular ongoing communication occurs in all areas of food and beverage (e.g. premeal briefings staff meetings culinary team).

Works with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges/conflicts.

Ensures that regular ongoing communication occurs in all areas of food and beverage (e.g. premeal briefings and staff meetings).

Reviews staffing levels to ensure that guest service and operational needs are met.

Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.

Provides feedback to employees based on observation of service behaviors.

Utilizes employee feedback and an open door policy to identify and address employee problems or concerns in a timely manner.

Communicates critical information gained from pre and postconvention meetings to areas of responsibility.

Estimate food liquor wine and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.

Order and purchase equipment and supplies.

Maximizing Food and Beverage Revenue

Reviews financial reports and statements to determine how Food and Beverage is performing against budget.

Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.

Encourages calculated risktaking to generate incremental revenue and deliver Savvy Service.

Ensuring Exceptional Customer Service

Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations.

Reviews comment cards guest satisfaction results and other data to identify areas of improvement.

Strives to improve service performance.

Managing and Conducting Human Resource Activities

Ensures property policies are administered fairly and consistently disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.

Communicates and executes departmental and property emergency procedures.

Hires food & beverage leadership team members who demonstrate strong functional expertise creativity and entrepreneurial leadership to meet the business needs of the operation.

Ensures new hires participate in the departments orientation program and receive the appropriate new hire training to successfully perform their job.

Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.

Establishes guidelines so employees understand expectations and parameters.

Ensures employees receive ongoing training to understand guest expectations.

Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.

Required Experience:

Director

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Assistant Director Food

Dubai, Dubai Marriott Hotels Resorts

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JOB SUMMARY

Were looking for a passionate and hands-on Banquet Manager to lead unforgettable events at Le Mridien Dubai Hotel & Conference Centre just minutes from Dubai International Airport. With 24 unique venues and over 44000 square feet of stylish flexible event space youll be at the heart of everything from elegant weddings and high-profile galas to intimate boardroom meetings. Youll work closely with our culinary team event planners and service staff to ensure every detail is flawlessly executedbringing our signature hospitality to life. If you thrive in a fast-paced guest-focused environment and love creating memorable experiences wed love to meet you.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the food and beverage culinary or related professional area.

OR

2-year degree from an accredited university in Food Service Management Hotel and Restaurant Management Hospitality Business Administration or related major; 2 years experience in the food and beverage culinary or related professional area.

CORE WORK ACTIVITIES

Managing Day-to-Day Operations

Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence.

Maintains service and sanitation standards in restaurant bar/lounge and room service areas.

Reviews staffing levels to ensure that guest service operational needs and financial objectives are met.

Leading Food and Beverage Team

Utilizes interpersonal and communication skills to lead influence and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and builds mutual trust respect and cooperation among team members.

Serves as a role model to demonstrate appropriate behaviors.

Identifies the developmental needs of others and coaches mentors or otherwise helps others to improve their knowledge or skills.

Develops specific goals and plans to prioritize organize and accomplish your work.

Ensures and maintains the productivity level of employees.

Provides the leadership vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.

Ensures compliance with all food & beverage policies standards and procedures by training supervising follow-up and hands on management.

Ensures compliance with all applicable laws and regulations.

Ensures compliance with food handling and sanitation standards.

Ensures staff understands local state and Federal liquor laws.

Establishes and maintains open collaborative relationships with employees and ensures employees do the same within the team.

Establishes guidelines so employees understand expectations and parameters.

Monitors alcohol beverage service in compliance with local laws.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs providing guidance feedback and individual coaching when needed.

Manages day-to-day operations ensures the quality standards and meets the expectations of the customers on a daily basis.

Displays leadership in guest hospitality exemplifies excellent customer service and creates a positive atmosphere for guest relations.

Empowers employees to provide excellent customer service.

Acts as the guest service role model for the restaurants sets a good example of excellent customer service and creates a positive atmosphere for guest relations.

Handles guest problems and complaints.

Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage service levels and overall satisfaction.

Ensures corrective action is taken to continuously improve service results.

Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g. greeting from hostess speed of order taking and food and beverage delivery fulfillment of special requests collection of payment & invitation to return).

Managing and Conducting Human Resource Activities

Provides guidance and direction to subordinates including setting performance standards and monitoring performance.

Identifies the educational needs of others develops formal educational or training programs or classes and teaches or instructs others.

Ensures employees are treated fairly and equitably. Strives to improve employee retention.

Ensures employees receive on-going training to understand guest expectations.

Solicits employee feedback utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Strives to improve service performance.

Ensures recognition is taking place across areas of responsibility.

Additional Responsibilities

Provides information to supervisors co-workers and subordinates by telephone in written form e-mail or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Assists servers and hosts on the floor during meal periods and high demand times.

Recognizes good quality products and presentations.

Supervises daily shift operations in absence of Assistant Restaurant Manager.

Oversees the financial aspects of the department including purchasing and payment of invoices.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Required Experience:

Manager

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Assistant Director - Training

Dubai, Dubai beBeeLearning

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Job Overview

As a key member of our hospitality team, the Assistant Manager - Learning & Development will play a pivotal role in creating a culture of continuous learning and service excellence. This role will support the General Manager in developing and implementing a hotel-wide learning and development plan that aligns with our strategic goals.

Key Responsibilities
  1. Develop and implement a comprehensive learning and development strategy that addresses the needs of all departments.
  2. Design and deliver tailored training programs that reflect the highest standards of luxury hospitality, including guest engagement, emotional intelligence, service etiquette, cultural awareness, and leadership development.
  3. Conduct learning needs analysis in collaboration with department heads and the General Manager to ensure effective learning interventions.
  4. Manage learning budgets and the annual learning process, adhering to established policies and procedures.
  5. Evaluate training effectiveness using Kirkpatrick levels of evaluation and make data-driven improvements to enhance learner outcomes.
  6. Onboard new colleagues with an on-brand orientation program that immerses them in our brand values and service culture.
  7. Partner with HR and operational leaders to support departmental training, talent development, succession planning, guest service, and business results.
  8. Support department heads and resort people leaders with Personal Development Plans for their colleagues, tracking trends and action required, learning & training needs.
  9. Coordinate and manage LMS platforms, e-learning content, and luxury service certifications (e.g., Forbes standards).
  10. Maintain strong relationships with Global Learning & Organisational Development, Kerzner Global Office, all Kerzner Resorts, external training vendors, coaches, language instructors, and hospitality consultants.
  11. Drive, facilitate, and support all Kerzner core training programs and brand-specific programs, and learning initiatives.
  12. Design and deliver or provide resort-specific learning content and initiatives to support the needs of the business.
  13. Manage the Kerzner Trainers strategy, ensuring all levels of trainers are trained, tracked, engaged, and supported to enable effective business results.
  14. Select, train, monitor, engage, and recognize Departmental Trainers to create an effective learning culture in the resort and support business results.
  15. Recruit and manage the Kerzner Graduate Program, Internships, Localization, and High Performer Programs in line with Kerzner's standard of design and delivery.
  16. Monitor industry trends in learning methods and tools and recommend enhancements.
  17. Maintain training records and complete reports to ensure compliance with mandatory training requirements.
  18. Promote a culture of learning through internal communication and marketing.
  19. Manage LinkedIn Learning account and have a clear strategy for how to utilize the licenses to develop colleagues and improve business results.
Requirements
  • Bachelor's degree in Hospitality Management, Human Resources, Education, or related field (Master's preferred).
  • At least 3 years of experience in Learning & Development in luxury or ultra-luxury hospitality.
  • Proven experience designing and delivering soft-skills and service-focused training programs.
  • Deep understanding of luxury service standards, brand alignment, and cultural nuances in guest service.
  • Experience in facilitation of training and storytelling skills with the ability to inspire and motivate across cultures.
  • Ability to build trust and influence leaders across departments.
  • Proficiency in Learning Management Systems and digital learning tools.
Preferred Certifications:
  • Certified Train the Trainer
  • Departmental Trainer

We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, constantly innovating to deliver Amazing Experiences and Everlasting Memories.

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Assistant Director Finance

ManpowerGroup Middle East

Posted 6 days ago

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The Role

We are currently seeking passionate and dynamic finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As an assistant director of finance, you are responsible for assisting in managing all hotel accounting and financial requirements in an environment of tight control. Your role will include key responsibilities such as:

  • Assist in maintaining a system of internal controls which will provide the most effective control of the assets and revenue of the hotel.
  • Assist in maintaining all accounting records of the hotel.
  • Ensure that all law and fiscal regulations of the country of location (which affect the financial matters of the hotel) are complied with.
  • Ensure the safekeeping and updating of all leases and contracts and all other legal records and documents which may affect the financial status of the hotel.
  • Supervise, at the end of the month, the closing of the books and the subsequent timely preparation of the required financial data.
  • Ensure that local tax matters, including both income and other taxes, are properly handled.
Requirements About the company We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. ManpowerGroup powers the success of many of the world's most dynamic organizations. We deliver innovative workforce solutions that enhance competitiveness, increase efficiency and spur productivity. Combining global reach with local expertise - 3600 offices in over 80 countries - we know the changing world of work and bring a deep understanding of the companies we work for and the industries we service. ManpowerGroup entered the Middle East in December 2007 after acquiring local company Clarendon Parker, thus bringing 15 years in-depth local knowledge combined with a global footprint and industry shaping expertise and thought leadership. Manpower Middle East supports clients in the Middle East and North Africa regions. Our business is aligned to key skill specializations to ensure our clients requirements are met by expert and knowledgeable consultants that understand your industry and role requirement. Our consultants are experts in finding the right talent across all industries in a broad-range of occupations including: * IT & Telecommunications * Engineering & Construction, Oil & Gas * Banking, Finance & Legal * Sales & Business Development * Marketing, Public Relations & Communications * Human Resources & Training * Customer & Support Services (Secretarial and Administrative) * Operational, Supply Chain & Logistics * Executive Recruitment * Emiratization Solutions * Recruitment Program Outsourcing Solutions * Managed Service Provider Solutions * Talent Based Outsourcing Solutions * Outsourced Staffing Solutions
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Assistant Director of Sales

Abu Dhabi, Abu Dhabi Hilton

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Job Description

An Assistant Director of Sales manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace.

What will I be doing

As Assistant Director of Sales, you will work closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels. You will develop the sales team and foster a high-performing sales environment. Your responsibilities include:

  1. Managing hotel sales and marketing plans to support business objectives and focus sales efforts across all segments.
  2. Collaborating with the Senior Management Team to identify and support key business areas.
  3. Contributing to the development and monitoring of local sales and marketing initiatives.
  4. Organizing information about the hotel's products and services and delivering this through sales channels to potential and existing guests.
  5. Producing accurate, timely reports for hotel management.
  6. Presenting monthly reports on sales activities and contributions to hotel owners and senior management.
  7. Working with other departments, especially Reservations and Banqueting, to enhance guest experience and develop sales programs.
  8. Participating in management meetings to develop sales and marketing strategies.
  9. Preparing hotel contracts aligned with current business and pricing conditions.
  10. Monitoring offers, discounts, and options for repeat bookings, groups, and events in collaboration with the Group Coordinator.

EOE/AA/Disabled/Veterans

What are we looking for

The ideal Assistant Director of Sales for Hilton brands will embody our commitment to guest service and team collaboration. Key qualities include:

  • Fluency in Russian is mandatory.
  • Positive attitude and strong communication skills.
  • Dedication to delivering high-quality customer service.
  • Excellent grooming standards.
  • Effective leadership skills with the ability to motivate and manage a team.
  • Strong analytical skills to interpret business indicators and market trends.
  • Proven sales capabilities and coaching skills.
  • Excellent organizational and planning skills.
  • Experience in a similar role with a successful track record.
  • Knowledge of the local market and hospitality industry.
  • Passion for sales and achieving targets.
  • A relevant degree is advantageous.
What will it be like to work for Hilton

Hilton is a leading global hospitality company, offering a range of accommodations from luxury hotels to mid-priced options. For over a century, Hilton has been committed to providing exceptional guest experiences worldwide. Our vision is to fill the earth with the light and warmth of hospitality, uniting our team to create memorable experiences every day. Our Team Members are at the core of this mission.

Required Experience: Director

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Assistant Director of Sales

Abu Dhabi, Abu Dhabi AccorHotel

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Job Description

The Assistant Director of Sales Leisure is responsible for driving leisure segment revenue. This role involves developing and executing sales strategies to attract and retain leisure clients including travel agencies tour operators and highnetworth individuals. The position ensures strong market presence fosters key partnerships and maximizes revenue opportunities within the leisure sector.

  • Develop and implement strategic sales plans to drive revenue from the leisure segment.

  • Identify and establish relationships with key travel agencies luxury tour operators and leisure travel partners globally.

  • Proactively solicit new business and maintain strong relationships with existing accounts.

  • Conduct market research to identify new business opportunities and competitive trends.

  • Attend international travel trade shows sales missions and networking events to promote Fairmont Bab Al Bahr.

  • Work closely with the Director of Sales & Marketing to align leisure strategies with overall sales goals.

    • Manage and grow an assigned portfolio of leisure accounts.

    • Develop customized packages and promotions to attract leisure travelers.

    • Coordinate with marketing teams to develop promotional materials and digital campaigns targeting the leisure segment.

      • Monitor sales performance and ensure targets are met or exceeded.

      • Analyze leisure segment trends and adjust strategies to maximize revenue.

      • Collaborate with revenue management teams to optimize pricing and availability for leisure business.

      • Prepare regular reports on sales performance forecasts and market trends.

        • Work closely with crossfunctional teams including reservations front office and marketing to enhance guest experiences.

        • Mentor and guide junior sales team members to improve sales performance.

        • Ensure alignment of sales activities with brand standards and operational goals.

        Qualifications :

        • Minimum 5 years of experience in luxury hotel sales with a focus on the leisure segment and a proven track record in managing key accounts and achieving revenue targets.
        • Strong network within the travel trade industry including luxury travel agencies and tour operators.
        • Excellent negotiation presentation and communication skills.
        • Fluency in English required; additional languages (Arabic Russian or Mandarin) are a plus.

        Remote Work :

        No

        Employment Type :

        Fulltime

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Assistant Director of Sales

Dubai, Dubai The St. Regis Downtown Dubai

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Oji Fibre Solutions Packaging is one of New Zealand's leading manufacturers and suppliers of packaging solutions to a wide range of industries throughout the country. Oji is the world's 5th largest pulp and paper company with 31,000 employees globally and sales in excess of USD 13 billion. Our customers include blue-chip manufacturers and marketers of packaging products to the food, primary produce, industrial, and grocery sectors.

We have an exciting opportunity for an experienced Store Person to join our site based in Ettrick, Central Otago. Reporting to the Logistics Manager, who is based in Christchurch, you will be working within a small but busy team.

You will be responsible for:
  • Warehouse function ensuring all warehouse processes are coordinated.
  • The site manages box erecting for our clients, so hands-on working and supporting this process.
  • Loading trucks, ensuring all incoming goods are stored and transported accurately, inventory management including stock takes, cycle counts, stock control of inwards and outwards goods, coordinating deliveries.
  • Ensuring efficient utilisation of the warehouse by altering store layout depending on seasonal requirements.
  • Adhering to all Health & Safety policies and implementing any changes.
  • Skilled Fork hoist driver with at least 2-3 years' experience working within a pressured environment.
You have:
  • Current OSH Forklift Licence with F Endorsement and Class 2.
  • First Aid Certificate and Fire Warding Training preferred.
  • Experience within the Manufacturing, Logistics or Transport industry ideal.
  • Computer literate in Outlook, Word, Email.
  • Reliable and dedicated and willing to work extra days / hours during the peak growing season (January – May).
In return the company will offer:
  • A competitive hourly rate.
  • Staff benefits including superannuation, free basic medical cover, life insurance, and disability income protection insurance.
  • Monday – Friday 7.30 am – 4.00 pm (off season).
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Assistant Director of Sales

Dubai, Dubai InterContinental Hotels Group

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Assistant Director of Sales - Leisure & Mice - voco Dubai

At voco, we've created a hotel brand that gives people a different choice. Hotels to count on but different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Our family of hotels are connected by their own sense of style and individual character and that's something we make the most of. Finding the perfect mix of reliability and new experiences. Because we believe that when you respect individuality life gets interesting.

At the heart of every great stay is a great host. We think the trick to hosting is to take the time to understand what your guests need, and want. So before they arrive, we find out more about them and how we can make their stay better. Whilst they are with us we give tempting recommendations of our favourite drinks or food, or tips for local experiences that they won't find in any guide book.

Your day to day

As Assistant Director of Sales - Leisure & Mice you'll develop and implement strategies to ensure revenue and room night sales goals are achieved, sales and marketing strategies are set, tactical plans are created and implemented, and results are monitored and achieved.

A little taste of your day-to-day

Every day is different , but you'll mostly be:

People

  • Identify business trends and marketing opportunities that can improve hotel's performance.
  • Work closely with each salesperson to identify opportunities and ways to maximize and exceed personal and team revenue goals.
  • Understand the overall Dubai market, competitors' strengths and weaknesses, economic trends, supply and demand and know how to sell against them.
  • Know the business in the market including where and why clients book at competitor hotels.
  • Monitor segment and team productivity and targets for Leisure and MICE
  • Identify best opportunities for future business based on hotel needs.
  • Actively sell all hotel services through outside sales calls, telemarketing, entertainment, sales trips, events and other channels.
  • Use negotiating skills and creative selling abilities to close business for hotel and maximize revenue opportunities.
  • Build and strengthen relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM Trips, sales trips, trade shows and others.
  • Effectively manage and develop relationships with key internal and external stakeholders.
  • Maintain a central and up to date file of all rates contracted, offers and promotions in place.
  • Handle Familiarization trips, site inspections and entertainments as per department needs, Budget and Marketing Plan as requested by the Commercial Leader.
  • Ensure complete Department training hours as per policy.
  • Increase management's effectiveness by recruiting, selecting, orienting, training, coaching and counselling staff.
  • Works closely with the Human Resources to execute the following Human Resources related tasks within department:
    - Performance appraisals
    - Coaching
    - Counselling
    - Discipline and grievance
    - Colleague relations
    - Compensation and benefits
  • Lead the team through communicating values, strategies, and objectives via self-practice.
  • Build a healthy work culture by exchanging information, taking opinions and participating in colleague activities.

Executive Duties

  • Develop strategic plan by studying technological and financial opportunities, presenting assumptions and recommending objectives.
  • Build company image by collaborating with customers, government, community and employees and by enforcing ethical business practices.
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices and participating in professional societies.
  • Participate in the Hotel's Manager on Duty programme and perform regular weekday and/or weekend duty shifts as per the Hotel's operational requirements.
  • Respond to audits to ensure continual improvement is achieved.

General Responsibilities

  • Understand and strictly adhere to the Rules & Regulations established in the Colleagues Code of Conduct Policy and the Hotel's policy on Fire, Hygiene, Health and Safety.
  • Promote efficiency, confidence, courtesy and an extremely high standard of social skills.
  • Generally promote and ensure good inter-departmental relations.
  • Display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
  • Demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.

What we need from you

Bachelor's degree / higher education qualification / equivalent inmarketing or related field, four or more years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team. Strong knowledge of local businesses and business trends required.

How do I deliver this?

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG hotels.

Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

  • True Attitude:being caring, wanting to make a positive difference, and building genuine connections with guests
  • True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
  • True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
  • True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people.

What we offer

We'll reward all your hard work with a great salary and benefits – in addition to career development,employee room discounts and great work culture.

Join us and you'll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve -visit to find out more about us.

Reliably Different - Welcome to voco Hotels, IHG's new upscale brand. We call our Hotels voco – It means 'to invite' and 'call together' originating from Latin and representing our thoughtful, unstuffy and charming nature. Guests tell us that voco is fun without being vanilla, trendy without being alienating and premium, without being stuffy. This unique and playful attitude, combined with a consistent level of quality, sits at the heart of our brand here at voco Dubai Whatever we're up to, at every instance, there are brand values and service behaviours that guide us. Brand values: Always dependable, Respect individuality & Be distinctive. Service values: Count on us to; Be natural & Make every stay special. Drawing on IHG's years of experience in delivering True Hospitality, voco Hotels gives people a different choice. Hotels that are reliable enough to depend on, but different enough to be fun.

Our new family of hotels is connected by their individual characters, that make memorable travel dependable with unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. The world's first voco hotel opened in November 2018 in Gold Coast, Australia and the first voco Hotel across IMEA is voco Dubai. voco Dubai is a location like no other with a premium ambience in the heart of Dubai and laid back yet attentive service from the friendly hosts. It's location on the vibrant Shiekh Zayed Road is also connecting it to many daytime and night delights of the city from shopping, dining and entertainment experiences.

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Assistant Director of Sales

Dubai, Dubai Minor International

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Company Description

Anantara is a luxury hospitality brand catering to modern travelers. We connect guests to genuine places, people, and stories through personalized experiences and heartfelt hospitality in some of the world's most exciting destinations, including pristine islands, tropical beaches, cosmopolitan cities, tranquil deserts, and lush jungles.

Job Description

KEY DUTIES AND RESPONSIBILITIES

Please note that this list is not exhaustive. Anantara employees continually find new ways to serve our business, guests, and colleagues. The key responsibilities for this position include:

  1. Strategic Sales Leadership
  • Understand and prioritize the current account base, managing and segmenting efforts accordingly.
  • Focus on establishing new client contacts and developing revenue potential from these accounts.
  • Regularly review account performance against potential and upgrade the client base as needed.
  • Assign and review individual account responsibilities and targets.
  • Managing Daily Sales Activities
    • Set and work towards financial and non-financial objectives for team members.
    • Orient new team members on the Anantara brand strategy and marketplace positioning.
    • Ensure team members possess effective face-to-face selling skills.
    • Identify skill gaps and recommend training programs.
  • Department Operations Oversight
    • Maintain accurate business results reporting and action plans.
    • Ensure team knowledge of all products, services, promotions, and industry trends.
    • Manage operational budget, costs, and expenditure procedures.
    • Participate in client trips, site inspections, sales trips, and roadshows to meet sales targets.
    • Create packages and promotions during low occupancy periods.
    • Coordinate with operational teams to deliver on our brand promise.
    • Drive upselling and cross-selling opportunities.
    • Maintain familiarity with sales support tools and software.
    • Ensure efficient processing of administrative work.

    #LI-MH1

    Qualifications
    • Bachelor's degree in a related field
    • Minimum five years of experience in hotel sales and marketing
    • Experience with luxury hotel brands
    • Revenue management skills
    • Strong negotiation, influencing, and persuasion skills
    • Robust sales and analytical expertise
    • UAE work experience
    • Knowledge of Groups & Events and/or Leisure segments
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