369 District Manager jobs in the United Arab Emirates

Area Manager

Abu Dhabi, Abu Dhabi Amazon

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Job Description

As an Area Manager youll have responsibility for the day to day management of a Delivery Station providing leadership to Shift Managers Operations Supervisors Operations Assistants and Delivery Service Providers managing external agency relationships and performance. This team will be entrepreneurial wear many hats and work in a highly collaborative environment thats more start-up than big company. Were in uncharted territory doing whats never been done. The adopted attitude is that no idea is a bad idea and the best ideas are the ones that should be tested and tried. You will need to thrive and deliver results in an ambiguous fast paced dynamic environment. If you have a quality focused customer obsessed industry background which carries with it experience of working in a fast paced ever changing and ambiguous environment (such as manufacturing the military or engineering for example) wed love to hear from you.
Key job responsibilities
- Overseeing the operation that focuses on the delivery of Amazon orders direct to customers
- Support your team of Shift Managers and the operations leadership team in daily management of the delivery station including allocating labor leading meetings assigning job duties and communicating with internal and external suppliers including agency management representatives and their drivers.
- Working to KPIs such as Delivery On Time First Time Delivery Success and Enhancing Customer Service
- Thinking analytically about project management with attention to detail the ability to influence others and exceptional organizational skills.
- Being obsessed by metrics and diving deep to find root causes quickly to drive improvements
- Finds practical and simple solutions to complex problems without sacrificing quality or core functionality
- Ability to utilize exceptional problem-solving and communication skills to influence business and technical audiences
- Provide day-to-day support during the rollout/implementation of newer systems/processes and gather feedback
- Map business requirements understand business process study and analyze workflows design solutions.
- Continuously utilize software and hardware tools to ensure normal day to day operations. Ensure associates have proper tools to perform the job and coordinate repair or replacement when needed.
- Communicate daily metrics and report exceptions
- 2 years of employee and performance management experience
- Bachelors degree or equivalent or 2 years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- 1 years of performance metrics process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Required Experience:

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Area Manager

Dubai, Dubai Robinson & Co (Singapore) Pte Ltd

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Job Description

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Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role
The Area Sales Manager is responsible for leading and driving sales performance, operational excellence, and customer experience across multiple Watsons stores in Qatar. This role ensures that stores meet sales targets, maintain high standards, and deliver an exceptional customer experience while aligning with Watsons' business objectives.

What you will do

1. Sales Performance & Business Growth

• Achieve and exceed sales targets across assigned stores.

• Analyze sales reports and implement strategies to maximize revenue, profitability, and market share.

• Identify growth opportunities, including new product launches, promotions, and category expansion.

2. Store Operations & Excellence

• Ensure all stores operate efficiently, following Watsons' policies and standards.

• Optimize store layouts, merchandising, and stock availability to drive sales.
• Monitor store compliance with health, safety, and operational guidelines.

3. Customer Experience & Brand Standards

• Lead teams to deliver exceptional customer service and enhance the Watsons shopping experience.

• Ensure stores maintain high visual merchandising and hygiene standards.
• Work closely with Marketing to execute localized promotions and events.

4. Team Leadership & People Development

• Lead, coach, and motivate store managers and front-line teams to achieve business goals.

• Implement training and development programs to enhance employee skills and performance.
• Drive a culture of engagement, teamwork, and high performance.

5. Reporting & Stakeholder Management

• Provide regular business performance updates to senior management.

• Collaborate with Buying, Marketing, and HR teams to align business strategies


• Monitor competitor activities and market trends to ensure Watsons maintains a competitive edge.

Required skills to be successful


• Proven ability to drive sales and business growth.

• Strong leadership, coaching, and team management skills.

• Excellent analytical and problem-solving abilities.

• Strong communication and stakeholder management skills.

• Passion for beauty, health, and wellness retail.

What equips you for the role

• Bachelor's degree in Business, Retail Management, or a related field.


• 5+ years of experience in retail sales and multi-store management, preferably in the beauty, health, or wellness industry.

• Strong understanding of retail KPIs, operations, and customer engagement strategies

We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click "apply": Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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Area manager

Dubai, Dubai Amazon

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Job Description

Job ID: | ASSPL - Maharashtra - C32

External job description

At Amazon, we're working to be the most customer-centric company on earth. To achieve this, we need talented, bright, and driven people.

Amazon is seeking Area Managers for our Fulfillment Centers (FCs). We distribute millions of products each year to our customers, making Amazon one of the most recognizable brands in the world.

Key focus areas include quality, customer experience, cost, and productivity.

  • Review work forecasts and determine productivity requirements to meet overall building objectives.
  • Identify and lead cost improvement initiatives for efficiency.
  • Identify and lead process improvement initiatives using Lean tools.

Key job responsibilities

  • Manage and improve performance metrics to ensure quality, cost, and customer satisfaction.
  • Understand warehouse operations thoroughly.
  • Implement best practices across Amazon network in your site.
  • Assist in implementing new tools, products, or processes to enhance operations.
  • Monitor site metrics to identify improvement opportunities.

A day in the life

  • Manage operations and suggest improvements.
  • Coordinate with stakeholders for planning and quality metrics.
  • Serve as liaison between internal and external stakeholders, ensuring objectives and privacy are maintained.
BASIC QUALIFICATIONS
  • 1+ years of employee and performance management experience.
  • Bachelor's degree or equivalent, or 2+ years of Amazon experience.
  • Flexible schedule including weekends, nights, and holidays.
  • Ability to push and pull loaded wheeled dollies up to 100 pounds.
PREFERRED QUALIFICATIONS
  • 1+ years of experience with performance metrics, process improvement, or lean techniques.

We are committed to an inclusive culture. If you need workplace accommodations during the application or onboarding process, please visit this link. Amazon is an equal opportunity employer and does not discriminate based on protected statuses.

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Area Manager

Dubai, Dubai BFL Group

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Job Description

BFL Group is one of the world's leading off-price retailers of fashion and homeware. With headquarters based in United Arab Emirates, we serve over markets across the region and Southeast Asia.

Our goal is to delight customers and entice them back with the promise of exceptional pieces that excite – all at up to 80% off the original retail price for fashion designer brands. Our unique "Treasure Hunt" model ensures there is always something new to explore, desire and discover within our stores. Our customers walk out with new items every time they visit any of our stores.

Responsibilities:

  • Oversee daily store operations, including opening and closing procedures.
  • Manage store teams and develop them through training, courses and customized programs.
  • Manages store staff, including cost, budgets, and performance management.
  • Resolves customer complaints and issues promptly and professionally.
  • Oversee the receiving, stocking, and replenishment of merchandise.
  • Implements sales and marketing strategies to drive revenue.
  • Analyze sales data to identify opportunities for improvement, making sure the top line is achieved.
  • Monitors competitor activities and adjusts strategies accordingly.
  • Monitors and analysis of financial performance, including sales and expenses.
  • Identifies opportunities to reduce costs and increase revenue.
  • Ensures a positive customer experience by setting high standards for customer service.
  • Leads and motivates a team of employees to achieve department goals.
  • Develop and implement strategies to achieve and exceed sales targets for your assigned stores.
  • Manage inventory levels effectively to optimize stock availability, minimize shrinkage, and control losses due to theft.
  • Analyse key performance indicators (KPIs) including conversion rates, units per transaction, and average transaction value, and implement strategies for improvement.
  • Foster a positive and productive store environment, motivating and coaching a team of retail associates.
  • Conduct regular performance reviews and implement training programs to develop employee skills and product knowledge.
  • Drive initiatives to enhance customer service, satisfaction, and loyalty.
  • Manage store budgets, ensuring cost-effectiveness and profitability.
  • Maintain a safe and secure work environment for all employees and customers.
  • Implement loss prevention strategies to deter theft and shrinkage.
  • Investigate and resolve discrepancies in inventory.
  • Lead store opening processes, ensuring a smooth launch and adherence to brand standards.
  • Maintain visual merchandising standards to create an inviting and engaging shopping experience for customers.
  • Optimize the efficiency of store employees through scheduling, task delegation, and performance analysis.
  • Liaise with regional and corporate teams on operational matters.
  • Plan and execute in-store promotional events and displays to drive sales and brand awareness.
  • Stay abreast of market trends to determine the need for improvements in store layout, product selection, and customer service.
  • Conduct product price competition analysis to ensure competitive pricing and inform merchandising decisions.

Requirements:

  • Proven experience as a Retail Operations Manager or Area Manager in Fashion & Retail Industry.
  • Strong leadership skills with the ability to motivate and develop teams.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Proven ability to manage budgets, drive sales, and meet financial targets.
  • Knowledge of retail operations, inventory management, and customer service standards.
  • Ability to work under pressure and in a fast-paced environment.
  • Flexibility to travel within the designated area as required.
  • Bachelor's degree in Business, Retail Management, or a related field (preferred but not required).
  • 5+ years of experience in a management role within retail or similar industry.
  • Industries Apparel Manufacturing and Retail Apparel and Fashion

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Dubai, United Arab Emirates 31 minutes ago

Store Manager | Candylicious | Dubai Mall Assistant Operations Manager (Hotels or Holiday Homes)

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Area Manager

Dubai, Dubai Majid Al Futtaim

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Job Description

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JOB TITLE

Area Manager | MAF Entertainment | Cinemas

Role Summary

The role of the Area Manager is to provide leadership, and operational direction to team members across Cinemas assigned sites. This role will also ensure working closely with the Director of Operations to secure topline, bottom-line revenues, policies, procedures and setting the Key Performance Indicators for their designated locations.

ROLE PROFILE

  • Ensures that all sites are operating in line with set SOPs (Standard Operating Procedures) while ensuring adherence to Majid Al Futtaim policies and guidelines.
  • Manage and guide management team with operational issues and areas of concern to ensure that matters are resolved within agreed timelines and efficiency.
  • Continuously monitor performance assigned operations and ensures adherence to operations budgets for the site and reports any variances.
  • Supports new or expanding sites, specifically focusing on the validation of operational aspects and customer satisfaction.
  • Responsible for effective implementation and management of Customer Service Excellence.
  • Assist the marketing manager in the implementation of in store promotions for all stores and actively promote new ideas and promotions.

Requirements
  • A Bachelor's degree as a minimum educational qualification.
  • At least 5 years' experience in a managerial role within the retail, leisure or hospitality sectors,
  • Capable of handling pressure and meeting strict and short deadlines.
  • Excellent presentation skills are essential.
  • Advanced English language skills, both verbal and written is essential.

What We Offer
  • At Majid Al Futtaim, we're on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We're proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us
  • Work in a friendly environment, where everyone shares positive vibes and excited about our future.
  • Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Sales and Business Development
  • Industries Retail

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Operations Manager – Last Exit – Dubai Holding Asset Management Store manager - Luxury Jewellery and Watches

Dubai, Dubai, United Arab Emirates 16 hours ago

Dubai, Dubai, United Arab Emirates 16 hours ago

Department Manager - Abu Dhabi- Leather Goods

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Area Manager

Dubai, Dubai Expertise Recruitment

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Job Description

Within the scope of this role the candidate handles the operational and financial responsibility of the defined territory being Dubai. Their duties include providing training and development for staff ensuring quality consistency across the region and increasing sales and profitability of the boutiques they oversee all serving the purpose of achieving the overall retail strategy and goals.

MAIN RESPONSIBILITIES

Boutique Management and Operational Compliance:

  • Conduct regular visits to assigned branches and make sure that all teams follow the appropriate processes related to ordering and stock movement implementing efficient actions plans for stock control.
  • Monitor inventory management cash handling procedures.
  • Continuously be on top of upcoming sales trends and be able to adapt the set plans and strategy accordingly.
  • Ensure standards for quality customer service and health and safety are constantly met.
  • Continuously seek and evaluate customer feedback and investigate complaints.


Sales Management and Reporting:

  • Allocate yearly targets and strategic plans for each boutique based on the overall company financial targets and budgets.
  • Ensure that all Branch Managers and staff are aware of the targets and monitor achievements to make sure the set targets are reached and exceeded when possible.
  • Provide periodical sales reports to upper management related to qualitative and quantitative sales data.
  • Analyze yearly budget based on monthly and seasonal criteria and review the area budget accordingly.
  • Ensure that all stores comply with company policies procedures and operational guidelines.
  • Identify areas of improvement develop action plans and implement strategies to drive sales growth and increase profitability.

Boutique DNA:

  • Understand the different boutiques customer needs through continuous feedback collection data analysis business measurements.
  • Monitor business measurements per assigned boutique throughout the year: No. Transactions Average transaction value Sales by season Sales by category sell-through gross margin etc.
  • Analyze the DNA of each boutique based on geographical location customer needs sales trends and take actions to guarantee customer satisfaction and enhance sales.

Customer Service:

  • Foster a culture of exceptional customer service within the stores.
  • Implement strategies to enhance the overall shopping experience resolve customer complaints and address any service-related issues promptly.
  • Monitor customer complaints and feedback and take proper action when needed.

People management:

  • Provide regular guidance support and direction to the staff and branch managers.
  • Motivate and empower Branch Managers enabling them to efficiently manage their team members. Follow up on all issues they might encounter and provide timely solutions when issues arise.
  • Monitor staff attendance leaves and manage staff transfers across branches when needed.
  • Work closely with HR for interviewing potential staff conducting appraisals and performance reviews for branches staff request and organize training and development for the teams monitor and approve leaves flag unwanted behavior
Requirements
  • Bachelor s degree in Business Administration Retail Management or a related field.
  • 7 years of retail experience including 3 years in multi-store or area management.
  • Proven record of achieving sales targets and driving profitability.
  • Strong leadership coaching and team management skills.
  • Solid knowledge of retail operations inventory control and sales analysis.
  • Financial acumen with experience in budgeting and reporting.
  • Customer-focused mindset with excellent communication and problem-solving skills.
  • Proficiency in MS Office; experience with POS or inventory systems is a plus.
  • Fluency in English; Arabic or other languages are an advantage.
  • Willingness to travel within Dubai as needed.
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Area Manager

Dubai, Dubai Al-Futtaim

Posted today

Job Viewed

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Job Description

Join to apply for the Area Manager role at Al-Futtaim

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Job Requisition ID:

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview Of The Role

The Area Sales Manager is responsible for leading and driving sales performance, operational excellence, and customer experience across multiple Watsons stores in Qatar. This role ensures that stores meet sales targets, maintain high standards, and deliver an exceptional customer experience while aligning with Watsons' business objectives.

What You Will Do

  • Sales Performance & Business Growth
  • Achieve and exceed sales targets across assigned stores.
  • Analyze sales reports and implement strategies to maximize revenue, profitability, and market share.
  • Identify growth opportunities, including new product launches, promotions, and category expansion.
  • Store Operations & Excellence
  • Ensure all stores operate efficiently, following Watsons' policies and standards.
  • Optimize store layouts, merchandising, and stock availability to drive sales.
  • Monitor store compliance with health, safety, and operational guidelines.
  • Customer Experience & Brand Standards
  • Lead teams to deliver exceptional customer service and enhance the Watsons shopping experience.
  • Ensure stores maintain high visual merchandising and hygiene standards.
  • Work closely with Marketing to execute localized promotions and events.
  • Team Leadership & People Development
  • Lead, coach, and motivate store managers and front-line teams to achieve business goals.
  • Implement training and development programs to enhance employee skills and performance.
  • Drive a culture of engagement, teamwork, and high performance.
  • Reporting & Stakeholder Management
  • Provide regular business performance updates to senior management.
  • Collaborate with Buying, Marketing, and HR teams to align business strategies
  • Monitor competitor activities and market trends to ensure Watsons maintains a competitive edge.

Required Skills To Be Successful
  • Proven ability to drive sales and business growth.
  • Strong leadership, coaching, and team management skills.
  • Excellent analytical and problem-solving abilities.
  • Strong communication and stakeholder management skills.
  • Passion for beauty, health, and wellness retail.

What Equips You For The Role
  • Bachelor's degree in Business, Retail Management, or a related field.
  • 5+ years of experience in retail sales and multi-store management, preferably in the beauty, health, or wellness industry.
  • Strong understanding of retail KPIs, operations, and customer engagement strategies

We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click "apply": Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Sales and Business Development
  • Industries Retail

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Area Manager

Dubai, Dubai Easa Saleh Al Gurg Group LLC

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Job Description

Annual Air Ticket, Medical Insurance, Annual Bonus

Vacancy

1 Vacancy

Job Description

1. Job Purpose and Scope

The Sales Manager is responsible for leading and managing the sales team to achieve revenue, collection, and key
performance targets, driving consistent business growth and profitability. This role encompasses the full spectrum of sales
activities within the assigned territory, including executing sales strategies, overseeing field operations, managing channel
budgets, forecasting sales, developing the team, and mitigating risks. The Sales Manager will also build and maintain
strong relationships with retailers and collaborate cross-functionally to align sales initiatives with overall business goals.

Main Job Responsibilities

1. Field Execution & Operational Oversight:

Lead daily field execution, ensuring adherence to RTM (Route-to-Market) journey plans, resolution of operational
challenges, compliance with policies, and achievement of key performance indicators (KPIs).

2. Target Ownership & Revenue Growth :

Take full accountability for revenue and collection goals. Monitor performance, implement strategies to exceed targets, and support sustainable business growth.

Build and nurture strong relationships with key retailers to generate orders, identify sales opportunities, and enhance
product visibility. Expand outlet coverage and execute growth initiatives to increase market penetration.

4. Team Development & On-the-Job Training:

Provide hands-on coaching to the sales team, enhancing product knowledge, sales techniques, and operational execution.Promote a culture of continuous learning and skill development.

5. Motivation & Performance Management:

Conduct regular team reviews to track sales performance, recognize achievements, and inspire a high-performance culture.Foster collaboration and maintain a positive, goal-driven work environment.

6. Field Audits & Process Improvements:

Carry out market observations and back checks to evaluate sales activities and operational efficiency. Identify improvement areas and drive corrective actions.

Analyze market trends, sales patterns, and customer insights to forecast demand accurately. Use data to align stock levelsand adjust sales strategies proactively.

8. Collections & Risk Control:

Take ownership of the collections process. Identify potential collection risks early, implement preventive measures, and
ensure timely payments to support financial health.

9. Channel Budget Management:

Manage and monitor channel budgets to ensure efficient allocation of trade spends, promotional
activities, and field initiatives. Optimize spend effectiveness while maintaining cost control and
compliance.

Leadership and accountability

Developing and empowering

Teamwork and collaboration

Communication and influence Advanced

Analytical thinking and decision making

Change and innovation Advanced

Strategic orientation Advanced

Taking initiative and result focused

Technical / Functional Competency:

Financial & Budget Management Advance

Product & Industry Knowledge Advance

Desired Candidate Profile

Bachelor's degree in Business Administration, Marketing, or a related field .

Minimum of 10years in FMCG sales roles, including at least 2years in a managerial or team‑lead position.

Hands‑on experience in GT channels, preferably in either the food or non‑food sector.

Demonstrated track record of meeting or exceeding sales targets and driving sustainable revenue growth.

Strong ability to interpret market trends, perform data‑driven sales forecasting, and derive actionable insight.

Excellent verbal and written communication skills; adept at building rapport with retailers and motivating cross‑functional teams.

Excellent verbal and written communication skills; adept at building rapport with retailers and motivating cross‑functional teams.

Proven talent for identifying field‑level challenges, designing practical solutions, and implementing process improvements.

Experience delivering on‑the‑job training and mentoring to cultivate a high‑performing sales team.

Proactive mindset with a strong sense of accountability; consistently takes initiative to achieve goals.

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Area Manager

Dubai, Dubai Al-Futtaim

Posted today

Job Viewed

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Job Description

Job Requisition ID:

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview Of The Role

The Area Sales Manager is responsible for leading and driving sales performance, operational excellence, and customer experience across multiple Watsons stores in Qatar. This role ensures that stores meet sales targets, maintain high standards, and deliver an exceptional customer experience while aligning with Watsons' business objectives.

What You Will Do
  • Sales Performance & Business Growth
  • Achieve and exceed sales targets across assigned stores.
  • Analyze sales reports and implement strategies to maximize revenue, profitability, and market share.
  • Identify growth opportunities, including new product launches, promotions, and category expansion.
  • Store Operations & Excellence
  • Ensure all stores operate efficiently, following Watsons' policies and standards.
  • Optimize store layouts, merchandising, and stock availability to drive sales.
  • Monitor store compliance with health, safety, and operational guidelines.
  • Customer Experience & Brand Standards
  • Lead teams to deliver exceptional customer service and enhance the Watsons shopping experience.
  • Ensure stores maintain high visual merchandising and hygiene standards.
  • Work closely with Marketing to execute localized promotions and events.
  • Team Leadership & People Development
  • Lead, coach, and motivate store managers and front-line teams to achieve business goals.
  • Implement training and development programs to enhance employee skills and performance.
  • Drive a culture of engagement, teamwork, and high performance.
  • Reporting & Stakeholder Management
  • Provide regular business performance updates to senior management.
  • Collaborate with Buying, Marketing, and HR teams to align business strategies
  • Monitor competitor activities and market trends to ensure Watsons maintains a competitive edge.

Required Skills To Be Successful
  • Proven ability to drive sales and business growth.
  • Strong leadership, coaching, and team management skills.
  • Excellent analytical and problem-solving abilities.
  • Strong communication and stakeholder management skills.
  • Passion for beauty, health, and wellness retail.

What Equips You For The Role
  • Bachelor's degree in Business, Retail Management, or a related field.
  • 5+ years of experience in retail sales and multi-store management, preferably in the beauty, health, or wellness industry.
  • Strong understanding of retail KPIs, operations, and customer engagement strategies

We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click "apply": Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Area manager

Dubai, Dubai Seddiqi Holding

Posted today

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Job Description

Seddiqi Holding is a Family-owned and managed company with a unique, diversified portfolio of businesses and brands across numerous sectors. The business includes Ahmed Seddiqi, Seddiqi Properties, Swiss Watch Services and Mizzen.

We are looking for an experienced and enthusiastic Area Manager with beauty background, who will grow the brand, ensure the delivery of exceptional operational, commercial, and customer service standards throughout multiple boutiques, drive sales through the performance and development of Boutique Managers and the Sales Team, and support the strategic expansion into Qatar and Kuwait, assuming responsibility for the successful establishment and ongoing operation management of these new markets.

Brand - Aesop

Location - Dubai (with frequent travel to Kuwait, Qatar)

KEY ACCOUNTABILITIES

Sales Management

  • Develop strategies for the assigned location and individual boutiques in collaboration with Boutique Managers to increase boutique traffic; optimize profitability; develop high potential customers; Promote brand awareness, establish market/boutique presence, and capture competitive market share and monitor the implementation of these strategies within the location.
  • Lead the Boutique Managers to drive and maximize sales performance of the boutiques, consistently achieving the overall sales budget objectives while ensuring operational integrity and monitoring monthly profitably.
  • Analyze the monthly performance of the boutiques within the assigned location, reporting current business trends to cover every aspect of the portfolio of boutiques and competitor performance to ensure an increase in market share.

Customer Experience

  • Coordinates with principals to provide brand training tools and guidelines to the sales team to help ensure brand integrity, consistency, and compliance.
  • Responsible for ensuring alignment across all assigned markets including operational standards, visual merchandising, marketing initiatives, and customer experience to ensure consistency and excellence across locations.
  • Works with the respective Boutique Managers to ensure that all boutiques within the location deliver an exceptional customer service experience and create memorable moments by exceeding expectations, building meaningful and lasting customer relationships and increasing and retain customer loyalty
  • Monitor the relationships with influencers and VICs during their visits to the boutiques and feedback to key stakeholders
  • Resolves customer complaints when escalated from Boutique Managers and responds with corrective plans in a timely manner.
  • Lead and support Company driven local events and product launches, ensuring customer attendance and sales results are met.
  • Conduct regular market visits to Shop-in-Shop locations and ensure proper brand exposure and overall alignment with brand guidelines, identify opportunities for improvement to strengthen brand presence.

Inventory Management

  • Consolidates & analyzes sales reports on monthly basis, liaises with the Head of Retail to maximize stock potential and devises action plans with corrective measures.
  • Analyzes current and future customer requirements by consolidating reports on product performance, buying trends and customer needs and provides input to the brand management team and Retail Management team.

Operation Management

  • Act as the subject matter expert on retail SOPs and company processes, educate and guide Boutique Managers to ensure common understanding and compliance.
  • Responsible for the operational planning, coordination, and execution of new store openings, ensuring all locations are launched in alignment with brand standards, timelines, and business objectives.
  • Recommend to the Head of Retail process improvements to Retail SOPs to increase efficiency and compliance.
  • Conducts regular audits in all boutiques to ensure SOPs and standards are being implemented consistently.
  • Ensures adherence to compliance requirements in all areas of operational activity, to all Company policies & procedures, controls – mainly in relation to Health & Safety, Audit Compliance, Loss Prevention, Security, Maintenance, and cash.
  • Work with cross-functional teams in HQ like human resources, IT, procurement, logistics, retail projects, facility management, security, support the boutique's operations.
  • Act as the custodian of incident management and ensure operational incidents are reported through the appropriate channels and is followed through for final resolution and appropriate action in coordination with relevant stakeholders

People Management

  • Monitors and ensures effective allocation of staff resources and scheduling across different locations to drive sales and provide excellent customer service.
  • Create and maintain a positive and professional team environment that fosters trust, integrity and superior performance standards, leading by example.
  • Works with the Boutique Managers to develop effective communication channels, monitor the implementation of daily boutique briefings, and communicate current business trends and relevant brand updates.
  • Provide ongoing training and development to the Boutique Managers in relevant areas.
  • Set retail KPIs, in coordination with the Head of Retail and cascade them to the team. Monitor teams' performance against KPIs. Jointly with HR and boutique managers, ensure that trends of underperformance are formally addressed with clear and documented performance improvement plans.
  • Work with the Boutique Managers to identify team members with potential for development and growth and work closely with HR on practical development plans.
  • Model the brand image through grooming standards per the AS&S grooming standards.
  • Conduct monthly sessions with Boutique Managers to review performance and provide constructive, timely feedback.
  • Ensure the integration and training of new joiners and the completion of the necessary reviews as per company guidelines.
  • Work with the boutique managers and HRBP on all employee relations matters. Ensure employee-related incidents are reported in a timely manner for investigation and resolution.

In order to be successful in this role, you should have:

  • 5+ years job related experience in beauty retail.
  • Previous experience in Kuwait on the similar role is mandatory.
  • Bachelor's degree or equivalent in Business, Marketing or any other related field.
  • Extensive knowledge of Luxury beauty market trends and best practices.
  • Previous experience in building, motivating and coaching large retail teams.
  • Strong project management skills with ability to follow through and prioritize.
  • Willing to travel frequently across assigned markets.
  • Extensive knowledge of Retail SOPs and best practices.
  • Understanding of UAE, Qatar and Kuwait market.
  • Excellent Communication skills.
  • Fluent in English, Arabic is preferred.

Benefits

As the GCC's key player in luxury retail, we will provide you with an outstanding working environment, exciting career opportunities, along with competitive compensation schemes, a top tier health insurance plan, and exclusive employee discounts.

The key to our success is the team that works here - and we reward and celebrate success,

What's next?

If you're proud of your past successes, but your future excites you more then let us be a part of your future - Apply Now

NOTE - Only shortlisted applicants will be contacted. Please accept our utmost appreciation for your interest in joining Seddiqi Holding.

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