What Jobs are available for Division Manager in the United Arab Emirates?

Overview:
We are seeking a highly skilled and motivated Business Development Manager to lead and grow our Shipping Division . This role is pivotal in overseeing both sales and operations management within the division and supporting the procurement and supply chain operations . The ideal candidate will be responsible for driving sales growth, implementing cost-saving strategies, and ensuring operational excellence while building strong client relationships. This position also serves as a strategic advisor to the management team, contributing to the achievement of company goals.

Key Responsibilities:

Sales and Business Development

• Build and maintain a robust sales pipeline to meet and exceed annual revenue and growth targets.
• Identify and pursue new business opportunities through market research and by monitoring procurement awardees, particularly in the humanitarian and non-commercial sectors.
• Develop and execute marketing and communication strategies to enhance the company’s brand within the logistics and supply chain sector.
• Leverage existing client relationships to expand the company’s logistics and shipping opportunities across all regions.
• Cultivate and maintain long-term customer relationships by understanding their needs, building trust, and ensuring satisfaction.
• Create an annual sales plan with actionable steps to achieve goals, empowering the sales team to execute strategies effectively.

Operations and Supply Chain Management

• Plan and implement supply chain optimization projects, including warehouse slotting and route planning.
• Identify cost-effective shipping modes and schedules while building relationships with carriers to achieve savings.
• Establish and enforce project-specific requirements and standards, such as packaging, procurement, and delivery protocols.
• Evaluate vendor operations, including freight forwarders, to ensure compliance with quality standards and foster strong partnerships.
• Prepare and verify all outgoing shipping documentation to ensure accuracy before sharing with customers.
• Oversee contract award and order confirmation processes, conducting handover briefings with the operations team to establish delivery best practices.

Leadership and Advisory Role

• Provide expert advice and strategic direction to management, ensuring alignment with company goals.
• Actively participate in the recruitment and training of high-performing employees to support division growth and performance.
• Routinely report on division performance, providing analysis and recommending corrective measures when necessary.
• Promote and uphold the company’s core values of integrity, responsibility, and respect in all interactions and processes.

Qualifications:

• Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field (MBA preferred).
• Minimum of 5 years of experience in business development or sales, preferably within the shipping or logistics industry.
• Africa last-mile logistics experience, and experience in development aid and defense industries is preferred.
• Strong understanding of shipping operations, supply chain processes, and market trends.
• Proven track record of achieving sales targets and driving revenue growth.
• Excellent interpersonal, negotiation, and communication skills.
• Proficiency in ERP systems and CRM tools, as well as Microsoft Office Suite.

Key Attributes:

• Strategic thinker with a proactive approach to problem-solving.
• Strong leadership and decision-making skills.
• Ability to work collaboratively with cross-functional teams.
• High adaptability to dynamic market conditions and customer needs.

Business Development Manager – BPO & Call Center Division

Job Title: Business Development Manager – BPO & Call Center Division

Location: Dubai, UAE
Employment Type: Full-Time

About the Role

We are seeking a high-performing Business Development Manager to take full responsibility for driving sales and business growth across our BPO and Call Center division.

The ideal candidate must have strong experience in BPO, outsourcing, and call center solutions, with a proven ability to generate new business, manage corporate clients, and deliver measurable revenue growth. This role carries full accountability for sales targets, client acquisition, and market expansion in the UAE and GCC region.

Key Responsibilities

• Identify, develop, and close new business opportunities for BPO and Call Center outsourcing services.
• Build and maintain strong relationships with key decision-makers, clients, and business partners.
• Develop tailored proposals and pricing structures based on client requirements.
• Lead the entire sales cycle — from prospecting and pitching to negotiation and deal closure.
• Collaborate with Operations, HR, and Contracts teams to ensure smooth client onboarding and service delivery.
• Achieve and exceed monthly and quarterly sales and revenue targets.
• Conduct market research and competitor analysis to identify growth opportunities.
• Represent the company at industry events, exhibitions, and networking forums.
• Maintain and update sales pipelines, forecasts, and CRM records accurately.

Required Skills & Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum 4–8 years of proven experience in BPO, Call Center, or Outsourcing Sales.
• Strong understanding of outsourcing models, workforce deployment, and service operations.
• Excellent negotiation, communication, and presentation skills.
• Demonstrated success in achieving and exceeding revenue goals.
• Proficiency in CRM software, MS Office, and proposal development tools.
• Self-driven, entrepreneurial, and capable of working independently.

Preferred Experience

• Existing network of potential corporate or enterprise clients in the UAE or GCC.
• Experience in setting up BPO contracts, client acquisition, and strategic account management.
• Prior experience in customer experience, telesales, or workforce outsourcing is an advantage.

What We Offer

• Attractive salary package with commission and performance-based incentives.
• Full ownership of the BPO & Call Center sales portfolio.
• Strategic collaboration with company leadership for expansion and growth planning.
• Opportunity to grow into a Sales Head or Business Unit Lead role based on results.
• Dynamic work environment with high growth potential.

Job Title: Destination Management Lead

Sector: Tourism

Department :Al Ain & Al Dhafra Development Department

Section :Al Ain Destination Management Section

Direct Manager :Al Ain Destination Management Section Head

Role purpose:

Lead the development and implementation plan of Al Ain Region’s tourism strategy in line with the department’s strategy and goals. Supervise all cultural and tourism affairs and activities in the region in line with the desired plans and objectives. Work with internal and external stakeholders to develop and oversee the execution of a tourism activation strategy.

Key responsibilities:

Destination Management lead

• Lead and contribute to the activation and implementation of the tourism strategy in the Al Ain region, in accordance with the specific plans and priorities to achieve the department’s desired goals.
• Lead gathering, assessing and interpreting demand, requirements and gaps in culture & tourism ecosystem and offerings in Al Ain Region .
• Develop research and provide insights on market developments, relevant sectors, beneficiaries, partners, and other relevant analysis to support activation plan execution.
• Lead the development and identification of new tourism offering in Al Ain Region, in line with the identified targets, expectations within Al Ain & Al Dhafra Development Department.
• Establish direct contact center for Al Ain Region on all tourism & culture matters, and provide support to Al Ain cultural sites, tourism activations, etc.
• Support the Section Head on all the touristic and cultural programmes, activities and events in the Al Ain Region to ensure the implementation of effective programs and activities in line with the priorities of DCT.
• Monitor and report on performance against critical metrics and prepare periodic management reports in order to measure project performance and identity challenges, opportunities, and areas of improvement. Review and evaluate Al Ain Region programs, festivals and activations.

Relationship Management

• Manage building close and effective relationships with partners and relevant internal and external stakeholders regionally and locally to contribute to the activation and implementation of strategies led by the Al Ain Region Section.
• Lead on working closely with the sectors and departments of the concerned department to coordinate and communicate about activities, programs, cultural events, tourism and others and to develop appropriate plans for them.
• Identifying opportunities for partnerships and investments and working on searching new opportunities that serve to achieve the desired results and objectives.

Shared Activity

• Ensure effective cascading of the functional strategy into section business plans to ensure vertical alignment and horizontal integration with other interfacing sectional strategies.
• Lead the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.
• Carry out any other duties and responsibilities related to the role at the request of the direct manager.
• Manage and ensure effective implementation of functional policies, procedures and controls covering all areas of assigned section activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service.
• Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
• Demonstrate compliance to organization’s values and ethics at all times to support the establishment of a value drive culture within the organization
• Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.

Communication and Business Relationships

Internal

• Tourism Sector
• DCT Relevant Sectors / Departments

External

• Key vendors & supplies
• Government entities
• Other Agencies / Partners / Stakeholders
• Tourism Entities (Hotels, Tourist Attractions, DMCs, Consultants, etc.)

Qualifications

• Bachelor’s / Master’s degree in Strategy, Hospitality Management, Marketing, Project Management, Tourism, Business Administration or any other decree within relevant industry

Experience

• At least 4 to 7 years of experience in Tourism, Hospitality Management or any other experience within similar role or industry

Skills:

• Full professional English and Arabic proficiency both in speaking and writing
• Skilled in MS Office (PowerPoint, Word and Excel)
• Administrative skills and attention to detail
• Self-motivated with a proven ability to complete work in a timely manner
• Expert knowledge on rebates schemes, preferably accustomed with UAE best practices
• Experience with business planning
• Extensive experience with program management related to finance and policy