4 Dubai Airports jobs in the United Arab Emirates

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Job Description:

Traffic Signal Control System Operator

Dubai, UAE

For you, smooth and steady wins the race

Are you a person who can be most productive in a steady work environment without constant anxiety-filled emergencies? Here, you will have the opportunity to accomplish every goal at a pace that allows you to focus and do your best, working at a stable and consistent pace. We don’t have a panic button.

What you'll be doing:

Ensure continuous operations and monitoring around the clock, 24 hours a day, 7 days a week, 365 days a year on a round the clock shift basis and be co-located with RTA operation team at Dubai Intelligent Traffic Systems Center (DITSC), Al Barsha to perform the following activities:

• In coordination with the designated RTA Manager, the operator shall liaise with all internal and external stakeholders to ensure smooth operations. Upon request from relevant stakeholders, system logs must be collected in collaboration with the maintenance team, adhering strictly to the defined collection timeframe.

• Regular system checks are to be conducted with the On-Site Engineer and/or Technician, while faults in both out-station and in-station equipment must be promptly reported to the designated departments or agencies.

• The operator is responsible for monitoring the operational status of the TRAM intersections and pedestrian crossings, including routine checks on signalized and pedestrian junctions.

• All faults must be reported, managed, and escalated as per the prescribed communication matrix, with continuous follow-up on previously reported issues and coordination with maintenance teams on any outstanding faults.

• Monitor all intersections listed in the Tram Junctions List using the Siemens Urban Traffic Control (UTC) system and Closed-Circuit Television (CCTV) to detect any new events, incidents, or faults that may impact the safe and efficient operation of the Dubai Tram system or the surrounding road network.

• Identify and report any events, incidents, or faults observed through the UTC or CCTV systems to the TRA Traffic Management Centre (TMC), Tram Operations Control Centre (OCC), and other relevant internal and external stakeholders.

• Log all events, incidents, and faults in the designated tracking system. Respond promptly to any reports that may affect tram or road operations, and escalate to the appropriate stakeholders including TRA TMC, Tram OCC, TRA Maintenance, and Tram Maintenance teams.

• Provide operational support and knowledge transfer to RTA Operators as needed, assisting them in daily operations upon request.

• Raise Service Requests (SRs) for any faults in Enterprise Maximo and Tram Maximo systems in accordance with the Service Level Agreement (SLA) between TRA and RAA. Follow up on rectification activities and confirm completion of work.

• Coordinate the reporting and resolution of faults related to both in-station and out-station equipment with the relevant departments within the Traffic and Roads Agency. Monitor all outstanding issues and ensure timely closure in line with approved timelines.

• Provide coordination and support to the On-Site Engineer (OSE) and On-Site Technician (OST) assigned to the project.

• Support and coordinate with other stakeholder teams conducting site activities, as per instructions issued by RTA.

What required skills you'll bring:

• Diploma in Traffic, Electrical or Electronics or Communications with minimum 5 years’ experience out of which 1-3 are in a similar role

• Ability to communicate in English and Arabic

• Commitment to safe work practices

UAE Nationals are encouraged to apply

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Overview

Shipa Delivery is an online platform that makes it easier for businesses and consumers to send and receive parcels within the GCC. Our expanding operation connects users with a network of delivery assets and services via mobile apps and online business dashboards. We make collection of packages within one hour a reality, along with a choice of on-demand, same-day, next-day, and cross-border delivery services. Shipa Delivery’s technology stack provides real-time parcel tracking via GPS; and for businesses, an integrated solution to streamline last-mile logistics and automate delivery management.

We celebrate versatile and self-driven candidates. We need you to be obsessed with customer engagement and be a force of evolution to make us better every day. Our culture is all about speed and care.

Role Summary: The Customs Clearance Specialist is responsible for handling all customs-related processes for local and international shipments in the UAE. This includes preparing and submitting accurate documentation, coordinating with UAE customs authorities (such as Dubai Customs, Abu Dhabi Customs, and free zone customs), and working with freight forwarders to ensure timely clearance of goods.

The role helps prevent delays by making sure all paperwork meets UAE customs and trade requirements. The specialist also stays up to date with local laws, GCC customs rules, and VAT regulations to keep the company compliant and avoid fines or issues.

Responsibilities include but not limited to:

• Customs Documentation: Prepare and process all customs documentation, including import/export declarations, commercial invoices, bills of lading, certificates of origin, and other relevant paperwork.
• Compliance: Ensure compliance with all applicable customs laws, regulations, and trade agreements, as well as company policies.
• Customs Clearance Process: Submit customs declarations to customs authorities and ensure timely clearance of goods to avoid delays or fines.
• Liaison with Customs Authorities: Act as the primary point of contact between customs authorities, shipping companies, and the company to resolve any customs issues or discrepancies.
• Tariff Classification & Duties: Calculate and verify customs duties, tariffs, and taxes, ensuring accuracy and minimizing costs.
• Record Keeping: Maintain accurate and up-to-date records of all customs documents and transactions.
• Problem Resolution: Address and resolve any issues or delays related to customs clearance, including working with customs brokers or third-party service providers.
• Consultation & Advice: Provide guidance to internal teams or clients regarding import/export regulations, classification of goods, and documentation requirements.
• Risk Management: Identify potential risks in the customs clearance process, such as non-compliance or delays, and take proactive measures to mitigate these risks.

Requirements

• Bachelor’s degree preferably in logistics and supply chain management
• Minimum 4 years of Customs Clearance or Cross Border experience required.
• Experience in or exposure to logistics and ecommerce, preferred.

Your Proficiencies

• Team Player, strong interpersonal skills.
• Work well under pressure in a fast-paced and professional environment.
• Strong analytical and technical skills
• Knowledge in strategic planning
• Flexibility and willingness to do physical work and rotational shifts

WHSmith, one of the world’s leading travel retailers, is inviting applications for the Duty Manager role at its store in Zayed International Airport, Abu Dhabi. This is an exceptional opportunity for retail professionals who are passionate about leadership, operations, and customer service in a high-traffic, fast-paced environment.

Working at WHSmith means joining a global brand with a strong presence in travel retail, backed by a legacy of excellence in service, innovation, and operational efficiency. If you are driven, adaptable, and thrive in high-performance environments, this could be the perfect role for you.

Job Specifications:

Company Name: WHSmith

Location: Abu Dhabi

Fees: None

Nationality: Open to All

Gender: All genders welcome

Education: Requirements vary by position

Salary details: Will discuss this in the interview

Interview Date: 11th April 2025

With over 1,600 stores across the globe, WHSmith is a leading global retailer in the travel and high street sectors. Our operations span airports, train stations, hospitals, and high streets, with a core focus on providing convenience and quality to our customers. We pride ourselves on innovation, efficiency, and delivering world-class retail experiences.

WHSmith is committed to creating an inclusive and dynamic work environment where team members are empowered to grow and succeed. We value teamwork, initiative, and a strong work ethic and provide employees with opportunities to advance their careers within a reputable international brand.

The Duty Manager plays a pivotal role in the daily management of WHSmith’s airport store operations. Reporting to the Store Manager, you will be responsible for overseeing team performance, managing operational tasks, ensuring customer satisfaction, and achieving sales targets. You will act as a key point of contact between the leadership team and store staff, ensuring that standards are maintained and exceeded in all areas.

This role requires a leader who is capable of multitasking, making data-driven decisions, and effectively managing a team across multiple shifts in a 24/7 airport environment. It is ideally suited for someone with strong organizational skills, a deep understanding of retail operations, and a proactive, hands-on approach to leadership.

Sales and Target Management: Drive sales performance by ensuring sales targets are consistently achieved through effective planning, team motivation, and on-floor execution. Analyze daily, weekly, and monthly sales reports to identify trends, assess performance, and implement corrective measures when necessary.

Team Leadership and Coordination: Supervise daily activities of team members to ensure timely service, operational efficiency, and a positive work environment. Coordinate shift planning and resource allocation to meet the store’s needs during peak and off-peak hours. Provide support to store staff by resolving conflicts, addressing concerns, and facilitating smooth team collaboration.

Staff Training and Development: Lead onboarding, training, and development of new and existing staff. Implement training programs to ensure staff are familiar with product offerings, customer service standards, and sales techniques. Encourage continuous learning and performance improvement among the team.

Operational Briefings and Communication: Conduct regular team briefings to share sales updates, operational goals, new product information, and promotional plans. Ensure team members are well-informed and aligned with the store’s objectives and WHSmith brand standards.

Customer Engagement and Service Excellence: Promote a customer-first culture by leading by example and ensuring all staff deliver consistent, high-quality customer service. Resolve customer issues promptly and professionally to maintain customer satisfaction and brand loyalty. Monitor service quality through feedback and adjust strategies as needed to improve the customer experience.

Inventory and Stock Control: Oversee inventory levels, ensuring accurate stock rotation and timely replenishment of items. Conduct regular stock checks and ensure that stock handling follows health, safety, and quality standards. Manage ordering processes to prevent overstocking or understocking, particularly for fresh food items.

Rota and Shift Management: Create and manage staff rotas to ensure adequate coverage during all hours of operation, including holidays and weekends. Monitor attendance, punctuality, and adherence to shift schedules. Ensure appropriate staff levels are maintained throughout the day to support service delivery and operational needs.

Compliance and Store Standards: Ensure compliance with company policies, airport regulations, and legal requirements. Maintain store cleanliness, merchandising standards, and display aesthetics in line with WHSmith guidelines. Monitor security and cash handling procedures to safeguard assets.

Flexibility and Adaptability: Be available to work on a flexible schedule including night shifts, weekends, and holidays, as required in a 24/7 operational environment. Respond quickly to operational challenges or emergencies, demonstrating calm and effective problem-solving skills.

Bachelor’s degree or equivalent qualification in business, retail, or a related field. Strong financial understanding, including knowledge of cash handling and banking procedures. Proficiency in Microsoft Excel for reporting and analysis. Familiarity with retail IT systems and point-of-sale (POS) platforms. Excellent communication and interpersonal skills. Strong leadership capabilities with a focus on team building and staff motivation. Ability to work under pressure and manage competing priorities efficiently.

• Financial Knowledge, including cash handling & banking procedures.
• Proficiency in Excel is essential, with working knowledge of other retail IT systems.
• Previous Experience:
• Minimum of 5 years of relevant job experience in retail management.
• Operational knowledge of the retail environment is crucial; experience in the airport industry is highly advantageous.

• Walk-in interviews Date: 11th April 2025
• Walk-in interviews Location: at WH Smith, Arrival Store, Zayed International Airport, Abu Dhabi.

This is a fantastic opportunity to be part of a high-performing, customer-focused team in one of the most vibrant and dynamic retail environments in the world. WHSmith offers competitive compensation, a collaborative work culture, and the chance to work in an international setting that values leadership and operational excellence.

If you are looking for a challenging and rewarding career in retail management, and you’re ready to make an impact in a 24/7 airport retail environment, WHSmith is the place for you.