5 Dubai Airports jobs in Dubai

What You’ll Deliver

• You’ll drive revenue delivery from (Advertising) Media and short-term pop-ups / space activation and support concessions revenue growth through promotional and consumer marketing activities. This will cover the full life cycle from the analysis and business planning, project delivery and implementation and ongoing operations and optimization. The scope will cover all (Advertising) Media assets, commercial channels and consumer activations across both airports (DXB and DWC).
• You’ll forecast, plan, and deliver the future need of media and consumer marketing initiatives, working cross functionally with Brand and Communications, Business Technology, operations, finance, delivery, strategy and planning, and other stakeholders.
• You’ll oversee the development of the advertising investment plan, including asset upgrades and transformative projects, to align to revenue plans and contribute to the Advertising Concessionaire partner’s media offer planning and optimization.
• You’ll influence and engage senior stakeholders in decision-making and leverage stakeholder insights to shape decisions and drive alignment towards common objectives. You’ll manage stakeholder expectations by setting clear goals and objectives, providing regular updates and progress reports, and ensuring commitments are met.

What You Bring

• You should be educated to a degree level or a field relevant to Business Management, Marketing, advertising, Architecture/Design or related with a minimum of 10 years of relevant experience in Airport, Media Agency, Marketing, Retail or Mall.
• MBA degree is desirable.
• You’ll have experience in consumer marketing, airport advertising, digital commercial, media advertising and activation management and revenue growth and optimization.
• You’ll have extensive knowledge in commercial space planning, Advertising and media management platforms, Revenue Management Systems, Content Management Systems as well as AutoCAD or similar design software.

Life at Dubai Airports

Fast-moving and fast-growing, Dubai Airports is a business that’s all about delivering great airport experiences, 24 hours a day. Life here means always pushing – and being pushed – to work better and smarter. With us, you’ll be encouraged to be the best you can be. You’ll be part of the team that connects the world. And at every opportunity, you’ll go beyond; delivering an advanced, innovative future for yourself and our business, and making an Impact that delivers for Dubai.

Join to apply for the Manager Airside Delivery, dnata Airport Operations role at dnata

Join to apply for the Manager Airside Delivery, dnata Airport Operations role at dnata

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dnata Airport Operations’ vast ground handling operations successfully service the major global hub at Dubai International Airport and Al Maktoum International Airport. We deliver a seamless experience from check-in to baggage delivery for more than 80 million passengers and 140 scheduled airlines annually.

As a Manager Airside Delivery, you will lead and manage the dedicated dnata shift management team to ensure safe, efficient and compliant operation for Emirates Terminal 3 (T3) and Emirates Network Control Centre (NCC). Accountable for upholding the highest safety standards while maintaining a strong focus on service delivery and quality in line with all regulatory, legal and standard operating procedures. The role is key to driving operational performance, aligning dnata resources with operating schedules, and promoting continuous collaboration across a 24/7 operational environment.

This is a full time, permanent position based at Dubai Airport – Terminal 3.

In This Role, You Will:

• Optimise manpower and ground equipment for Emirates operations, ensuring effective coverage during peak periods, irregular operations (IROPS) and special events. Contributes to the creation of Service Level Agreements (SLAs), Key performance indicators (KPIs), and Standard Operating Procedures (SOPs), process, systems and tools enhancements to improve service delivery.
• Guide Airside Shift Managers through clear expectations, performance reviews and coaching. Oversees succession planning and continuous team development to enhance long-term capability and operational resilience.
• Drive a proactive safety-first approach, ensuring operational excellence through structured debriefings and targeted feedback. Encourages continuous improvement and high performance across all shifts.
• Ensure seamless airside service delivery aligned with Emirates’ flight schedule, turnaround priorities and performance targets. Coordinates with the Network Control Centre and airport stakeholders to uphold service standards.
• Track shift performance against SLAs and KPIs, including on-time performance and resource availability. Conducts post-shift reviews and reporting to drive operational efficiency and accountability. Contributes to the operational budget planning and champions cost-efficiency initiatives.
• Act as the main escalation point for EK operational issues in ensuring timely resolution and incident response. Assists in managing disruptions while maintaining accurate reporting and adherence to protocols.
• Conduct inspections to uphold compliance, service standards, and workforce safety. Supports operational adjustments and corrective actions while ensuring alignment with business continuity and security protocols. Reviews and ensures that the BCP (Business Continuity Plan) for T3 and NCC are implemented to protect the operations.

Qualification

To be considered for the role, you must meet the below requirements:

• 10+ years professional experience within airport operations, preferably with a major international airline or ground-handling company, including at least 5 years in airside/ground handling, with managerial responsibility.

You’ll Have An Edge If You Have:

• A full driving license (UAE or equivalent).
• Proven senior management skills and strong stakeholder engagement experience.
• Advance understanding of ground handling procedures and industry regulations. Knowledge of airline SOP’s, IATA Airport Handling Manual (AHM) and the IATA Safety Audit for Ground Operations (ISAGO).
• Proven track record for managing and leading a diverse workforce.
• Knowledge of airport safety, aviation security and emergency response/business continuity plans.
• Understanding of ground support equipment, turnaround management and performance optimisation.
• Effective interpersonal leadership skills and safety awareness.
• Business finance awareness, budget and cost control knowledge.
• A passion for service excellence and driving results.

At Emirates Group, we’re committed to providing our employees with opportunities to grow and develop in their careers. So, if you’re looking for a challenging and rewarding opportunity, apply today and join our team!

Recruitment Process and Timeline

Emirates Group is an international organisation with employees from over 170 nationalities, we encourage applications from across the globe. Your application journey begins by applying via the Emirates Group Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will then be invited to complete a HireVue video interview, to share more about your experience and your career aspirations. If you are shortlisted, you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role at Emirates Group.

Salary & benefits

Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website

• Seniority levelDirector

• Employment typeFull-time

• Job functionManagement
• IndustriesAirlines and Aviation

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Join to apply for the Resource Planning & Rostering Specialist, dnata Global Airport Operations role at dnata

Join to apply for the Resource Planning & Rostering Specialist, dnata Global Airport Operations role at dnata

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Job Purpose
dnata is one of the world’s largest air and travel services providers; offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 30 countries across six continents. At dnata, we are by your side for the entire travel experience.

Job Purpose
dnata is one of the world’s largest air and travel services providers; offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 30 countries across six continents. At dnata, we are by your side for the entire travel experience.
As Resource Planning Specialist, you will be responsible to develop, analyse and maintain medium and short-term plan (staff and equipment) & rosters for the assigned business area in line with business plans, strategy & Service Level Agreement (SLA).
You will apply statistical and optimisation methods to develop and interpret scenarios that supports management with decision making and strategic policy formulation to serve customer airlines in an innovative & cost- effective manner. This is a full-time role based in our Dubai office and will involve frequent business travel to various dnata stations globally.
In This Role, You Will

• Facilitate all the activities relating to the manpower and equipment budgets in the various departments of the business area and overseas Joint Venture Companies, during the annual budget process.
• Conceptualise, develop, and empower line managers on resource deployment rules keeping in view business plans, strategy & specific service level agreements with customer airlines. Transform/model these rules in the resource management system.
• Formulate and apply mathematical modelling & statistical analysis and other optimizing methods to develop and interpret What-if scenarios. Recommend the impact on resources and Key Performance Indicators (KPI) in line with business operating strategy to the business units. Challenge where required to optimise the resource plans for increased efficiencies.
• Influence and interact with process owners and department heads for effective implementation of redesigned rules and processes.
• Train and develop line management personnel on tools and techniques used by resource planning team, with specific reference to planning and allocation of resource to optimize efficiency and productivity.
• Plan, lead, organise, and facilitate project teams to improve engagement standards for all business units across the business in conjunction with other functions in Business Support.
• Maintain engagement standards for all departments and continuously monitors and updates standards via OSOBR (One set of Business Rule) process. Share full analysis and matrix on engagement standards, utilisation and other parameters with Finance for airline profitability exercise.
  

• Bachelor’s degree in Industrial Engineering.
• Minimum 6 years of experience in fields related to Resource management and scheduling, including Business Process Reengineering (BPR), Method Study, Work Measurement, operations Research.
• System user on INFORM suite.
• Strong analytical ability with diagnostic and problem-solving skills.
• Advanced communication (written and verbal) and negotiation skills.
• Systematic documentation of project reports/systems and processes.
• Advanced MS Office and Excel skills
• Experience working on Power BI
  

• Airport Operations/ Ground Handling experience.
• Background in Crew planning or transport planning.
• Mathematical or statistical background.
  

• Seniority levelMid-Senior level

• Employment typeFull-time

• Job functionManagement and Manufacturing
• IndustriesAirlines and Aviation

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Dubai, Dubai, United Arab Emirates 14 hours ago

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Join to apply for the Airside Service Delivery Duty Manager, dnata Airport Operations role at dnata

Join to apply for the Airside Service Delivery Duty Manager, dnata Airport Operations role at dnata

dnata Airport Operations’ vast ground handling operations successfully service the major global hub at Dubai International Airport and Al Maktoum International Airport. We deliver a seamless experience from check-in to baggage delivery for more than 80 million passengers and 140 scheduled airlines annually.

As an Airside Service Delivery Duty Manager, you will drive the seamless execution of dnata Airside Operations at Emirates Terminal 3, delivering 24/7 operational efficiency and safety. Responsibilities include below-the-wing activities, resource coordination, performance oversight and strict compliance with regulatory standards.

This role acts as the key shift liaison for Emirates operations, ensuring service delivery meets defined Service Level Agreements (SLAs) across Airside Operations and the EK Network Control Centre (NCC).

This is a full time, permanent position based at Dubai Airport – Terminal 3, working in a 12 hour shift pattern.

In This Role, You Will:

• Evaluate Emirates operating schedule to ensure dnata manpower and Ground Service Equipment (GSE) and aligns with demand, ensuring Service Level Agreements (SLAs) are met. Forecasts challenges, prioritises resources and contributes to contingency planning for operational resilience.
• Assess operational trends and escalate opportunities for improvement to respective Line managers to drive improvement and innovation, ensuring regulatory compliance in all planning. Utilises insights to enhance efficiency and mitigate potential risks.
• Lead airside service teams at EK T3 with clear safety and performance expectations. Promotes a proactive, visible leadership, safety-first approach while ensuring strict adherence to regulatory standards
• Act as the primary liaison for dnata-controlled operations, ensuring seamless coordination. Provides frontline leadership during emergencies, enabling swift response and minimising disruption.
• Oversee airside operations with a focus on compliance and service excellence. Oversees the allocation of resources for safe aircraft movement and ensures manpower providers meet safety and performance standards.
• Track key performance Indicators (KPIs) like on-time performance, baggage handling, and delay management. Uses data insights to drive accountability, support decisions, and maintain service reliability.
• Contribute to operational budgets while supporting cost-efficiency initiatives. Validates shift reports and creates a management summary indicating performance trends and recommendations for ongoing enhancements.

Qualification

To be considered for the role, you must meet the below requirements:

• 8+ years professional experience within airport operations, preferably with a major airline or ground-handling company in an operational 24/7 shift environment, managing large teams.

You’ll Have An Edge If You Have:

• A full driving license (UAE or equivalent).
• Ability to lead large operational teams on a 24/7 operations (applicable to airside).
• Sound understanding of load control and resource allocation (applicable to NCC).
• Understanding of airline processes and Control Centre Operations.
• Sound knowledge of all ground handling operations, its procedures, processes, and regulations.
• Demonstrated ability at problem solving and decision making in a pressurised environment.
• Knowledge of airport safety and security.
• Effective interpersonal skills with a focus on employee wellbeing.
• Business finance awareness, budget and cost control knowledge.
• Demonstrate a passion for service excellence, results, change management.

At Emirates Group, we’re committed to providing our employees with opportunities to grow and develop in their careers. So, if you’re looking for a challenging and rewarding opportunity, apply today and join our team!

Recruitment Process and Timeline

Emirates Group is an international organisation with employees from over 170 nationalities, we encourage applications from across the globe. Your application journey begins by applying via the Emirates Group Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will then be invited to complete a HireVue video interview, to share more about your experience and your career aspirations. If you are shortlisted, you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role at Emirates Group.

Salary & benefits

Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website

• Seniority levelMid-Senior level

• Employment typeFull-time

• Job functionProject Management
• IndustriesAirlines and Aviation

Referrals increase your chances of interviewing at dnata by 2x

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Ajman, Ajman Emirate, United Arab Emirates 7 months ago

Ajman, Ajman Emirate, United Arab Emirates 6 months ago

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