95 Dynamics Crm jobs in the United Arab Emirates

Microsoft Dynamics CRM Business Analyst

Abu Dhabi, Abu Dhabi beBeeBusiness

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Job Description

Business Analyst Role Summary:

  • This position involves utilizing CRM technology to improve business processes and enhance organizational efficiency.
Key Responsibilities:

The Business Analyst will be responsible for translating business requirements into CRM solutions, leveraging workflow technology to automate processes, and interpreting data using statistical techniques. They will also configure and customize Microsoft Dynamics CRM, including workflows, forms, entities, and views, to meet the needs of the organization.

Technical Requirements:

Essential skills and qualifications include experience with Microsoft Dynamic CRM, translation of business requirements into CRM solutions, automation of business processes, interpretation of data, configuration and customization of CRM systems, and management of data integrity through migration strategies, cleansing, and validation. Additionally, the ideal candidate will have expertise in developing and executing test plans, providing training and support to end-users, maintaining comprehensive documentation of CRM configurations and processes, creating reports and dashboards, and staying updated on CRM trends and Microsoft Dynamics updates.

Benefits:

As a valued member of our team, you will enjoy a challenging and dynamic work environment, opportunities for professional growth and development, and collaboration with experienced professionals in the field.

Requirements:

Seniority level: Not Applicable Employment type: Contract Job function: Research, Analyst, and Information Technology Industries: IT Services and IT Consulting

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Microsoft Dynamics CRM Technical Lead

Sharjah, Sharjah beBeeArchitect

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Job Opportunity

We are seeking an experienced professional to join our team as a Dynamics Solutions Architect. This is a unique opportunity to work on-premise Microsoft Dynamics CRM implementations, leveraging extensive experience in designing and architecting Dynamics CRM solutions within enterprise environments.

The ideal candidate will have a strong understanding of enterprise architecture, CRM best practices, and the ability to lead complex projects from concept to completion.

Key Responsibilities:
  • Design and architect Microsoft Dynamics CRM solutions that align with business goals and technical requirements within on-premise environments.
  • Provide technical leadership and guidance throughout the development lifecycle, focusing on on-premise infrastructure.
  • Collaborate with stakeholders, including business analysts, developers, and project managers, to define project scope and objectives for on-premise deployments.
  • Develop and maintain architectural blueprints, technical specifications, and documentation specific to on-premise Dynamics CRM solutions.
  • Ensure that solutions are scalable, maintainable, and meet performance and security standards within on-premise environments.
  • Conduct code reviews, enforce best practices, and ensure compliance with architectural guidelines tailored for on-premise setups.
  • Evaluate and recommend tools, technologies, and processes to improve development efficiency and quality in on-premise Dynamics CRM environments.
  • Lead the assessment and planning of Dynamics CRM upgrades, migrations, and integrations with other systems within an on-premise infrastructure.
  • Mentor and coach development teams to build technical expertise in on-premise Dynamics CRM environments and promote knowledge sharing.
  • Stay current with emerging trends and technologies in Dynamics CRM, particularly those relevant to on-premise implementations.

Requirements:

  • Extensive experience in designing and architecting Dynamics CRM solutions within on-premise environments.
  • Strong understanding of enterprise architecture, CRM best practices, and project management principles.
  • Ability to provide technical leadership and guidance throughout the development lifecycle.
  • Excellent collaboration and communication skills, with the ability to work effectively with stakeholders at all levels.
  • Experience with code reviews, best practices, and architectural guidelines.
  • Knowledge of emerging trends and technologies in Dynamics CRM.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and professional development opportunities.
  • A competitive salary and benefits package.

How to Apply:

To be considered for this exciting opportunity, please submit your application, including your resume and a cover letter outlining your experience and qualifications.

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Microsoft Dynamics CRM Techno-Functional Consultant

Abu Dhabi, Abu Dhabi Apt Resources

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Job Description

Apt Resources is seeking a seasoned Microsoft Dynamics CRM Techno-Functional Consultant to join our client's team in the banking sector, based onsite in Abu Dhabi. This role requires a blend of strong technical and functional expertise in Microsoft Dynamics CRM, particularly in Sales and Service modules, as well as hands-on experience with Power Platform and Azure environments.

Key Responsibilities :

  • Design, develop, and implement Microsoft Dynamics CRM solutions.
  • Customize workflows and handle post-implementation support and service requests.
  • Collaborate with stakeholders to gather and define requirements and develop prototypes.
  • Architect solutions with best practices in security, scalability, and performance.
  • Work closely with business analysts and product owners to groom the Dynamics CRM product backlog.
  • Provide guidance to development teams and ensure adherence to Dynamics CRM coding standards.
  • Implement and maintain integrations with backend and third-party systems.
  • Develop Power Automate flows, support bulk data jobs, and integrate with SharePoint and O365.

Requirements

  • 6–8 years of relevant experience with a Bachelor's degree in Computer Science or related field.
  • Expertise in Microsoft Dynamics CRM Sales and Service modules.
  • Experience with Canvas and Model-Driven apps is a plus.
  • Strong knowledge of Power Platform environments, licensing, security roles, connectors, and reusable components.
  • Knowledge of authentication protocols such as OAuth, client credential flow, app registration, etc.
  • D365 Certifications (Customization and Configuration, Customer Insights, Fundamentals, Power Platform Developer) are preferred.
  • Familiarity with Agile methodology, story writing, and backlog prioritization.
  • Excellent communication and stakeholder management skills.
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Senior Lead Microsoft Dynamics CRM Developer

Dubai, Dubai beBeeCrm

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Job Description

Job Overview:

We are seeking a seasoned professional to lead the development and customization of MS Dynamics CRM.

Key Responsibilities:
  • To develop and customize MS Dynamics CRM, ensuring seamless integration with other systems.
  • Oversee CRM data migration projects, guaranteeing accurate and efficient data transfer.
  • Develop custom plugins and workflows, enhancing business process automation.
  • Collaborate with cross-functional teams to implement and customize JavaScript libraries.
  • Mentor junior developers, fostering growth and knowledge sharing.
  • Gather requirements from stakeholders, ensuring project deliverables meet expectations.
  • Adhere to best practices in development, deployment, and documentation.
Required Skills and Qualifications:
  • Extensive experience in MS Dynamics CRM customization.
  • Proven track record in CRM data migration projects.
  • Proficient in C# development and frameworks.
  • Experience in plugin development for MS Dynamics CRM.
  • Experience in workflow development and business process automation.
  • Skilled in JavaScript customization within CRM.
  • Experience integrating MS Dynamics CRM with other systems.
  • Strong team leadership and project management skills.
Desirable Skills:
  • MS Dynamics 365 version 1612, including Sales and Case Management Modules.
  • MS ADX version 8.2.28.11.
  • MS SQL Server 2019 CU8.
  • Experience with Dynamics Cloud Migration.
  • Insurance domain experience in P&C and Medical.
  • UAE experience preferred.
  • 10+ years of experience.

The ideal candidate will have a strong background in MS Dynamics CRM customization, extensive experience in CRM data migration projects, and expertise in C# development and frameworks.

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Senior Microsoft Dynamics CRM Solution Architect

Dubai, Dubai beBeeDynamics

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Job Description

Microsoft CRM Dynamic Architect

We are seeking a seasoned Microsoft Dynamics CRM professional to lead our team in delivering innovative business solutions.

  • Job Description:
  • Design and develop robust solutions on the Microsoft Dynamics CRM platform, tailoring functionality to meet specific business needs.
  • Lead integration projects between Dynamics CRM and other enterprise systems, ensuring seamless data flow and process automation.
  • Architect scalable and secure data models that support complex business logic and reporting requirements.
  • Conduct thorough system assessments to identify gaps and opportunities for optimization within existing Dynamics CRM implementations.
  • Required Skills and Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field; a master's degree is a plus.
  • Demonstrated problem-solving skills and a proactive approach to overcoming challenges in a fast-paced environment.
  • Knowledge of application lifecycle management (ALM) tools and methodologies for effective project execution.
  • Experience in leading project teams and managing client relationships, showcasing strong leadership and interpersonal skills.
  • Fluency in English is mandatory; additional language proficiency is a plus, especially in regions with diverse teams.
  • Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders.
  • Strong understanding of cloud technologies, specifically Azure, to leverage cloud-based CRM solutions.
  • Microsoft Certified: Dynamics 365 Fundamentals or equivalent certification, demonstrating foundational knowledge of the platform.

What We Offer:

  • A dynamic and collaborative work environment.
  • Opportunities for growth and professional development.
  • Competitive compensation package.
  • A chance to work with a talented team of professionals.
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Dynamics CRM Developer

Dubai, Dubai Dicetek LLC

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Job Description

Join to apply for the Dynamics CRM Developer role at Dicetek LLC

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Job Summary

We are seeking a skilled Dynamics CRM Developer/Consultant with a passion for enhancing customer engagement and operational efficiency within the hospitality industry. This role involves designing, implementing, and optimizing Microsoft Dynamics 365 Customer Engagement (CE) solutions tailored to the unique needs of the hospitality sector. The ideal candidate will collaborate with stakeholders to deliver personalized guest experiences, improve marketing strategies, and streamline operations.

Job Summary

We are seeking a skilled Dynamics CRM Developer/Consultant with a passion for enhancing customer engagement and operational efficiency within the hospitality industry. This role involves designing, implementing, and optimizing Microsoft Dynamics 365 Customer Engagement (CE) solutions tailored to the unique needs of the hospitality sector. The ideal candidate will collaborate with stakeholders to deliver personalized guest experiences, improve marketing strategies, and streamline operations.

Key Responsibilities

  • Analyze hospitality-specific business requirements (e.g., guest services, loyalty programs, reservations) and design Dynamics CRM solutions to meet these needs.
  • Customize Dynamics 365 to enhance guest relationship management, including entity customization, form design, and process automation.
  • Develop workflows, plugins, and integrations to optimize operations such as booking systems, guest feedback loops, and loyalty program management.
  • Integrate Dynamics CRM with third-party systems (e.g., property management systems, payment gateways, and marketing platforms).
  • Create tailored dashboards and reports using Power BI or SSRS to monitor key metrics like guest satisfaction, occupancy rates, and campaign performance.
  • Migrate and manage data related to guest profiles, historical interactions, and loyalty program details.
  • Provide technical support and training to hospitality teams to ensure effective use of the CRM system.
  • Stay updated on Microsoft Dynamics 365 updates and emerging technologies in the hospitality sector to enhance system functionality.

Qualifications And Skills
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Proven experience with Microsoft Dynamics CRM/365 CE, especially in customer-focused industries like hospitality or retail.
  • Strong understanding of the hospitality industry's operational needs, including guest lifecycle management and loyalty programs.
  • Proficiency in customization and configuration of Dynamics CRM, including workflows, forms, and views.
  • Hands-on experience with C#, .NET, JavaScript, and Power Platform tools like Power Apps and Power Automate.
  • Excellent problem-solving, communication, and stakeholder management skills.
  • Microsoft certifications in Dynamics 365 CE or Power Platform are a plus.

Preferred Experience
  • Experience in implementing CRM systems for hotel chains, resorts, or restaurants.
  • Understanding of GDPR and other data privacy regulations applicable to guest data.
  • Familiarity with Agile/Scrum methodologies and experience using tools like Azure DevOps.
Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Contract
Job function
  • Job function Engineering and Information Technology
  • Industries IT Services and IT Consulting

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Microsoft Dynamics CRM Techno-Functional Consultant - Banking Sector

Abu Dhabi, Abu Dhabi Apt Resources

Posted 1 day ago

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Job Description

Apt Resources is seeking a seasoned Microsoft Dynamics CRM Techno-Functional Consultant to join our client’s team in the banking sector, based onsite in Abu Dhabi. This role requires a blend of strong technical and functional expertise in Microsoft Dynamics CRM, particularly in Sales and Service modules, as well as hands-on experience with Power Platform and Azure environments.

Key Responsibilities :

  • Design, develop, and implement Microsoft Dynamics CRM solutions.
  • Customize workflows and handle post-implementation support and service requests.
  • Collaborate with stakeholders to gather and define requirements and develop prototypes.
  • Architect solutions with best practices in security, scalability, and performance.
  • Work closely with business analysts and product owners to groom the Dynamics CRM product backlog.
  • Provide guidance to development teams and ensure adherence to Dynamics CRM coding standards.
  • Implement and maintain integrations with backend and third-party systems.
  • Develop Power Automate flows, support bulk data jobs, and integrate with SharePoint and O365.

Requirements

  • 6–8 years of relevant experience with a Bachelor's degree in Computer Science or related field.
  • Expertise in Microsoft Dynamics CRM Sales and Service modules.
  • Experience with Canvas and Model-Driven apps is a plus.
  • Strong knowledge of Power Platform environments, licensing, security roles, connectors, and reusable components.
  • Knowledge of authentication protocols such as OAuth, client credential flow, app registration, etc.
  • D365 Certifications (Customization and Configuration, Customer Insights, Fundamentals, Power Platform Developer) are preferred.
  • Familiarity with Agile methodology, story writing, and backlog prioritization.
  • Excellent communication and stakeholder management skills.

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Senior Dynamics CRM Solutions Architect

Abu Dhabi, Abu Dhabi beBeeProfessional

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Job Description

A senior Microsoft Dynamics CRM professional is sought to design, develop and implement solutions for the Sales and Service modules.

About the Role

  • Develop customized workflows and provide post-implementation support and service requests.
  • Collaborate with stakeholders to define requirements and develop prototypes.
  • Architect solutions with best practices in security, scalability and performance.
  • Work closely with business analysts and product owners to manage the Dynamics CRM product backlog.
  • Provide guidance to development teams and ensure adherence to Dynamics CRM coding standards.
  • Implement integrations with backend and third-party systems.
  • Develop Power Automate flows and integrate with SharePoint and O365.

Key Requirements

  • 6–8 years of experience with a Bachelor's degree in Computer Science or related field.
  • Expertise in Microsoft Dynamics CRM Sales and Service modules.
  • Experience with Canvas and Model-Driven apps is beneficial.
  • Strong knowledge of Power Platform environments, licensing, security roles, connectors and reusable components.
  • Understanding of authentication protocols such as OAuth and client credential flow.
  • D365 Certifications are preferred.
  • Familiarity with Agile methodology and story writing.
  • Excellent communication and stakeholder management skills.

About the Opportunity

This role offers a chance to work on high-profile projects and contribute to the growth of the organization.

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Microsoft Dynamics 365 CRM & Power Platform Developer

Dubai, Dubai Autorun - OMODA JAECOO Dubai

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Job Description

Microsoft Dynamics 365 CRM & Power Platform Developer Microsoft Dynamics 365 CRM & Power Platform Developer

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We are looking for a highly skilled and motivated Microsoft Dynamics 365 CRM & Power Platform Developer to join our growing team. The ideal candidate will have strong expertise in customization, development, and integration of Dynamics 365 CRM, combined with hands-on experience in the Microsoft Power Platform (Power Automate, Power Apps, Power Pages, and Power BI). This role is critical in delivering high-quality, scalable, and secure business solutions that drive process efficiency and enhance customer experience.

Position: Microsoft Dynamics 365 CRM & Power Platform Developer

Location: Dubai, UAE

Employment Type: Full-time.

Key Responsibilities

  • Design, develop, and implement custom plugins, custom workflows, and workflow extensions for Dynamics 365 CRM.
  • Build and maintain Power Automate flows for process automation, data synchronization, and system integration.
  • Develop and configure Model-Driven Apps and Canvas Apps tailored to business requirements.
  • Perform CRM customization including entities, forms, fields, views, dashboards, option sets, business rules, and UI enhancements.
  • Design and implement Power Pages portals that are secure, scalable, and user-friendly.
  • Manage and execute data migration, upgrades, and integrations with third-party applications.
  • Create SSRS reports and FetchXML queries to support reporting needs.
  • Ensure best practices in Dataverse design, relational modelling, and system architecture.
  • Troubleshoot and resolve system issues, ensuring maximum uptime and performance.
  • Collaborate with cross-functional teams (Sales, Service, Marketing, Finance) to deliver business-focused solutions.
  • Maintain compliance with coding standards, documentation, and deployment best practices.

Required Skills & Qualifications

  • Proven experience in Microsoft Dynamics 365 CRM development and customization.
  • Expertise in Custom Plugins, Console Applications, Business Process Flows, and Custom Workflows.
  • Experience with SQL Server, SSRS reporting, and FetchXML.
  • Knowledge of IIS, Windows Server, and CRM Security Models.
  • Proficiency in Power Automate (Flows) for complex workflows, approvals, and integrations.
  • Hands-on experience in Model-Driven Apps, Canvas Apps, and Power Pages.
  • Familiarity with Dataverse, relational data modelling, and system integrations using REST APIs/Web Services.
  • Strong analytical, problem-solving, and debugging skills.
  • Ability to work independently while collaborating effectively in a team environment.
  • Microsoft Certified: Power Platform Developer Associate or Dynamics 365 Developer Associate.
  • Experience with Azure Functions, Logic Apps, or automation tools such as n8n.
  • Familiarity with DevOps pipelines, GitHub, and ALM (Application Lifecycle Management) for solution deployment.
  • Experience with Power BI integration for advanced analytics and dashboards.

What We Offer:

  • Competitive salary based on experience.
  • Company-provided medical insurance and residence visa as per UAE law.
  • A professional work environment with learning and growth opportunities.
  • Supportive team and structured workflows to help you succeed.
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Sales, Marketing, and Advertising
  • Industries Motor Vehicle Manufacturing, Retail Motor Vehicles, and Marketing Services

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Microsoft Dynamics 365 CRM Consultant Sales Service - Banking

Dubai, Dubai Apt Resources

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Job Description


Apt Resources is seeking a Senior Microsoft Dynamics 365 CRM Consultant (Sales & Service) for a client in the banking and financial services sector. This fulltime onsite role in Dubai UAE requires an experienced professional to develop customize and optimize Dynamics 365 CRM (Sales & Service modules). The ideal candidate will have strong expertise in JavaScript C# Power Automate and Azure services with a deep understanding of CRM customization and integration within financial institutions.

Key Responsibilities:
  • Customize and enhance Dynamics 365 CRM Sales & Service modules using JavaScript C# Plugins and Power Automate.
  • Develop and configure Sales Pipeline Lead Scoring Forecasting Quote Management and SLA Management.
  • Implement Custom Ribbons Command Bars and UI enhancements for ModelDriven Apps.
  • Integrate Dataverse SDK Web APIs OAuth authentication and Azure Functions for seamless system interoperability.
  • Optimize Case Management SLA Management and Knowledge Base functionalities within CRM.
  • Ensure rolebased security and compliance with financial sector regulations.
  • Lead development initiatives and mentor junior developers.
Requirements
  • 46 years of handson experience with Microsoft Dynamics 365 CRM (Sales & Service modules).
  • Expertlevel JavaScript skills with strong proficiency in C# Dataverse SDK and Power Automate workflows.
  • Experience integrating Azure services APIs and OAuth authentication into CRM solutions.
  • Strong understanding of custom connectors security roles and business process automation.
Preferred Certifications:
  • Microsoft Certified: Power Platform Functional Consultant Associate (PL200
  • Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate (MB230
  • Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate (MB210
Benefits

The salary is AED 3000 depending on experience.

Required Experience:

Contract

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