202 Dynamics Crm Consultant jobs in the United Arab Emirates

Apt Resources is seeking a seasoned Microsoft Dynamics CRM Techno-Functional Consultant to join our client's team in the banking sector, based onsite in Abu Dhabi. This role requires a blend of strong technical and functional expertise in Microsoft Dynamics CRM, particularly in Sales and Service modules, as well as hands-on experience with Power Platform and Azure environments.

Key Responsibilities :

• Design, develop, and implement Microsoft Dynamics CRM solutions.
• Customize workflows and handle post-implementation support and service requests.
• Collaborate with stakeholders to gather and define requirements and develop prototypes.
• Architect solutions with best practices in security, scalability, and performance.
• Work closely with business analysts and product owners to groom the Dynamics CRM product backlog.
• Provide guidance to development teams and ensure adherence to Dynamics CRM coding standards.
• Implement and maintain integrations with backend and third-party systems.
• Develop Power Automate flows, support bulk data jobs, and integrate with SharePoint and O365.

Requirements

• 6–8 years of relevant experience with a Bachelor's degree in Computer Science or related field.
• Expertise in Microsoft Dynamics CRM Sales and Service modules.
• Experience with Canvas and Model-Driven apps is a plus.
• Strong knowledge of Power Platform environments, licensing, security roles, connectors, and reusable components.
• Knowledge of authentication protocols such as OAuth, client credential flow, app registration, etc.
• D365 Certifications (Customization and Configuration, Customer Insights, Fundamentals, Power Platform Developer) are preferred.
• Familiarity with Agile methodology, story writing, and backlog prioritization.
• Excellent communication and stakeholder management skills.

Bachelors in Computer Application (Computers)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Responsibilities:

• Functional Consulting on Dynamics 365 CRM in the role of Functional Consultant/Business Analyst at least three large, end-to-end MSCRM implementations that include complex functionality, more than one module of Dynamics 365 CRM (Sales/Service/Marketing/Field Service).
• Conduct workshops with clients to gather requirements, identify gaps, and provide recommendations for business process improvements.
• Design and configure Dynamics 365 CRM modules, including Sales, Marketing, Customer Service, and Field Service.
• Provide guidance and support to clients during the implementation process, including training and troubleshooting.
• Develop functional specifications and design documents for customizations and integrations.
• Collaborate with technical consultants to ensure functional requirements are translated into technical designs.
• Experience in Azure AI/ML, Azure IoT platform, and Virtual Agent is highly preferable.
• Customize CRM systems using extensions, customizations, and integrations with other systems.
• Work closely with technical and functional teams to ensure the successful implementation of solutions.
• Provide support to clients during testing and go-live phases.
• Keep up-to-date with the latest industry developments and product updates related to Dynamics 365 CRM.

Requirements:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 4 years of experience in implementing Dynamics 365 CRM solutions.
• Strong understanding of Customer Relationship Management processes and principles.
• Ability to conduct business process analysis and translate requirements into functional specifications.
• Experience in configuring Dynamics 365 CRM modules, including Sales, Marketing, Customer Service, and Field Service.
• Strong communication skills, both written and verbal, with the ability to communicate complex technical concepts to non-technical stakeholders.
• Ability to work independently and in a team environment.
• Knowledge of Power Platform, Power BI, and related Microsoft technologies is a plus.
• Microsoft Dynamics 365 certifications in Customer Engagement, Sales, Marketing, or related areas are preferred.

Apt Resources is seeking a seasoned Microsoft Dynamics CRM Techno-Functional Consultant to join our client’s team in the banking sector, based onsite in Abu Dhabi. This role requires a blend of strong technical and functional expertise in Microsoft Dynamics CRM, particularly in Sales and Service modules, as well as hands-on experience with Power Platform and Azure environments.

Key Responsibilities :

• Design, develop, and implement Microsoft Dynamics CRM solutions.
• Customize workflows and handle post-implementation support and service requests.
• Collaborate with stakeholders to gather and define requirements and develop prototypes.
• Architect solutions with best practices in security, scalability, and performance.
• Work closely with business analysts and product owners to groom the Dynamics CRM product backlog.
• Provide guidance to development teams and ensure adherence to Dynamics CRM coding standards.
• Implement and maintain integrations with backend and third-party systems.
• Develop Power Automate flows, support bulk data jobs, and integrate with SharePoint and O365.

Requirements

• 6–8 years of relevant experience with a Bachelor's degree in Computer Science or related field.
• Expertise in Microsoft Dynamics CRM Sales and Service modules.
• Experience with Canvas and Model-Driven apps is a plus.
• Strong knowledge of Power Platform environments, licensing, security roles, connectors, and reusable components.
• Knowledge of authentication protocols such as OAuth, client credential flow, app registration, etc.
• D365 Certifications (Customization and Configuration, Customer Insights, Fundamentals, Power Platform Developer) are preferred.
• Familiarity with Agile methodology, story writing, and backlog prioritization.
• Excellent communication and stakeholder management skills.

Unlock Business Value with Our Solution Architect Role

This key position supports sales by collaborating with teams to ensure proposed deals meet customer needs. The role aligns customer decision-makers with Quorum software-supported solutions and workflows.

Key Responsibilities:

1. Technical Sales Support: Participate in client meetings, provide technical expertise, contribute to account and strategic opportunity planning, identify opportunities, define value propositions, and assist in expanding client relationships. Manage client interactions and develop product presentations. Respond to RFPs and participate in trade-shows, conferences, and seminars.
2. Understand and Architect Client Workflows: Analyze client workflows, act as a trusted advisor on internal processes, and optimize planning and execution workflows.
3. Provide Software Demonstrations: Deliver high-quality demos, tailor presentations to client needs, and continuously share knowledge within the team.
4. Best Practice Design: Develop standards for workflows, document practices, perform discovery to position Quorum products effectively, and stay informed on industry and technology trends. Collaborate with Product Management to align client expectations with development timelines.
5. Other Duties: Perform additional tasks as assigned.

Requirements:

• Post-secondary education in Petroleum Engineering or related field with 7-10 years oil & gas industry experience.
• Experience with IPM workflows and tools.
• Familiarity with Petroleum Experts IPM suite, PipeSim, Olga, Hysys, CoFlow.
• Strong technical understanding of software development and functionality.
• Excellent communication and presentation skills, both remote and in-person.
• Knowledge of on-premise, cloud solutions, databases, and APIs.
• Proficiency with Generative AI models.

About the Opportunity:

• Visa sponsorship eligibility is valued, with potential sponsorship for outstanding candidates willing to relocate.

We are seeking a skilled Technical Solutions Consultant to join our team. In this role, you will be responsible for setting up and installing technical solutions, configuring and customizing applications or process designs for clients' technology and business outcome solutions.

As a Technical Solutions Consultant, your key responsibilities will include managing initial access, mapping and transferring data, creating process documentation (functional requirements/designs/lessons learned), and training or coordinating training for client users.

Your work will involve identifying and documenting technical issues to be escalated to product and system integration teams for resolution. You will also provide feedback based on client experiences to product and professional services teams for product and process improvements.

In addition, you will work directly with clients to manage projects, including on-site or remote support. You will assist and train less experienced peers, and maintain adherence to customer service level objectives and details / terms of client support contracts.

Key qualifications for this role include:

• Proven experience in setting up and installing technical solutions
• Excellent communication and project management skills
• Ability to work independently and as part of a team
• Strong analytical and problem-solving skills

If you are a motivated and detail-oriented individual with a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity.

The BizTalk/API Engineer role entails collaborating closely with clients in the Entertainment industry.

This position involves a range of responsibilities including development based on functional requirements, unit testing, QA support, SIT and UAT support, deployment, and incident resolution.

• Develop software solutions based on client specifications.
• Conduct thorough unit testing to ensure high-quality results.
• Provide quality assurance support throughout the project lifecycle.
• Assist with system integration testing and user acceptance testing.
• Deploy software solutions efficiently.
• Resolve technical incidents promptly.

Key skills required include experience in BizTalk implementation and related technologies.

We are seeking a customer-facing domain expert to drive innovative business solutions with our clients by applying technical and business skills.

The ideal candidate will have experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.

Additionally, they should have proven experience as a presales solution consultant, architecting and delivering complex cloud-based platform solutions.

Other key qualifications include the ability to facilitate client-facing workshops, deep knowledge of low-code RPA business process automation or API management, and extensive travel across the region.

Strong enablement skills, executive-level presence, and understanding of selling through partners are also highly valued.

• Experience integrating AI into work processes
• Proven experience as a presales solution consultant
• Architecting complex cloud-based platform solutions
• Facilitating client-facing workshops
• Low-code RPA business process automation or API management

At ServiceNow, we lead with flexibility and trust in our distributed world of work.

ServiceNow is an Equal Employment Opportunity Employer.

Applicants must be fluent in English and Arabic.

Business Solutions Manager

This role requires a Business Solutions Manager to support the bank's strategic and operational objectives by enabling the design, development, and implementation of technology-enabled business solutions.

• Gather, document, and validate business and technical requirements from stakeholders.
• Analyze and implement business and technology solutions that align with the bank's strategic priorities.
• Support solution architects and delivery teams in converting business needs into functional designs.
• Participate in Agile ceremonies such as sprint planning, reviews, and retrospectives.
• Evaluate compliance with IT governance standards and contribute to continuous improvement through post-implementation reviews.

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
• 1-2 years of relevant experience in business analysis, IT delivery, or solution design, preferably within the financial sector.
• Familiarity with core banking systems, digital platforms, and IT project lifecycle methodologies.
• Proficiency in Agile, Scrum, and/or Waterfall methodologies.
• Effective communication and stakeholder management capabilities in a fast-paced environment.

The ideal candidate will have a strong understanding of business and technology solutions, excellent communication skills, and the ability to work effectively in a team environment.

At SARA Group, we believe that authenticity leads to success. Open communication and genuine interactions foster stronger relationships, drive collaboration, and unlock new opportunities for growth. We embrace change, seek continuous improvement, and work together towards big achievements. At SARA, we keep it real, support one another, and move forward as one team.

We're looking for a Business Solutions Leader who will play a pivotal role in shaping our digital capabilities. This role is essential in driving the scoping, delivery, and strategic alignment of digital solutions across the business to ensure that technology investments directly enable growth, agility, and operational excellence. You'll work in close partnership with stakeholders across Sales, Finance, Logistics, HR, Projects, and Marketing to define requirements, align priorities, and deliver user-centric outcomes that make a real impact. If you're passionate about digital transformation, thrive in a dynamic environment, and enjoy bringing people and technology together, we'd love to hear from you

What You'll Do

Stakeholder Engagement & Intake

Take a leading role in partnering with the leadership team, Sales, Finance, Logistics, HR, and Marketing to align business solutions with strategic priorities

Lead the intake and qualification of business needs, translating them into structured, actionable technology requirements

Proactively identify and prioritize pain points, inefficiencies, and opportunities for improvement

Solution Design & Delivery

Own and lead full project lifecycles across ERP, CRM, CPQ, budgeting, BI, and workflow tools

Drive strategic project planning, execution, vendor management, and cross-functional coordination

Ensure that all delivered systems support measurable business outcomes and user satisfaction

Change Management & Training

Lead enterprise-wide enablement and change initiatives for new and existing systems

Oversee the development of internal documentation, cheat sheets, and guides in collaboration with functional leaders

Monitor rollout success, lead adoption efforts, and drive ongoing optimization based on user feedback

BI, Analytics & Planning Enablement

Partner with stakeholders to define analytics requirements, KPIs, and reporting priorities

Collaborate with the Business Applications Leader and Cloud Systems Analyst to align backend architecture with business intelligence goals

Ensure analytics initiatives deliver actionable insights that support strategic decision-making

What You Should Bring

Strong leadership experience in enterprise-scale business solutions, including ERP, CRM, CPQ, PIM, and BI

Proven success leading high-impact digital transformation and business enablement programs

Excellent communication, stakeholder influence, and executive engagement skills

Capable of translating complex cross-functional requirements into scalable, phased solutions

Why Join Us?

At SARA Group, you'll be part of a team where innovation meets collaboration. You'll have the opportunity to drive impactful digital initiatives, shape the future of how we work, and grow your career in an environment that values authenticity and continuous learning.

Ready to make a real impact? Apply today and be part of our journey.