558 E Commerce Marketing jobs in the United Arab Emirates

E-commerce Marketing & Sales Officer

Dubai, Dubai Petrocontracts International Project Mgt Services

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Job Description

The E-commerce Marketing & Sales Officer is responsible for driving the sales and marketing initiatives of the company’s online platform. This role involves executing strategic campaigns, optimizing the online sales funnel, and managing customer acquisition, engagement, and retention. The candidate will work closely with cross-functional teams to achieve business objectives, enhance the digital presence, and maximize revenue growth.

RESPONSIBILITIES:

  • Develop and implement marketing strategies to drive traffic, engagement, and sales.
  • Execute campaigns across digital channels, including social media, email marketing, search engine marketing (SEM), and display advertising.
  • Monitor and analyze campaign performance, making data-driven adjustments to optimize ROI.

1. Campaign Strategy & Execution:

  • Develop and implement marketing strategies to drive traffic, engagement, and sales.
  • Execute campaigns across digital channels, including social media, email marketing, search engine marketing (SEM), and display advertising.
  • Monitor and analyze campaign performance, making data-driven adjustments to optimize ROI.

2. Content Creation & Branding:

  • Collaborate with designers and copywriters to create compelling content and promotional materials.
  • Ensure brand consistency across all platforms and campaigns.

3. SEO & SEM:

  • Optimize website content for search engines to improve organic traffic.
  • Manage pay-per-click (PPC) campaigns on platforms like Google Ads.

4. Social Media Management:

  • Plan, execute, and monitor social media marketing campaigns.
  • Build an active online community and drive engagement with the brand.

5. Email Marketing:

  • Develop email campaigns to promote new products, discounts, and other services.
  • Maintain and expand customer mailing lists to increase conversions.

6. Market Research:

  • Conduct competitor analysis and market research to identify trends, opportunities, and customer preferences.

Sales Responsibilities

1. Sales Strategy & Planning:

  • Design and implement strategies to meet or exceed sales targets.
  • Collaborate with the product and operations teams to optimize product offerings and pricing.

2. Customer Acquisition & Retention:

  • Identify and acquire new customers using targeted campaigns and strategies.
  • Develop loyalty programs to retain existing customers and increase lifetime value.

3. Conversion Rate Optimization (CRO):

  • Analyze customer journeys on the website and optimize user experience to boost sales.
  • Test and refine website features, such as checkout processes and product pages.

4. Order Management:

  • Oversee the sales process, including order placements, tracking, and fulfillment in coordination with the operations team.

5. CRM Management:

  • Manage customer relationships through tools like CRM software.
  • Respond promptly to customer inquiries and resolve any issues to ensure a positive shopping experience.

Analytical & Reporting Responsibilities

1. Data Analysis:

  • Analyze website traffic, sales data, and campaign performance using tools like Google Analytics, social media insights, and sales dashboards.
  • Provide actionable insights based on data to improve performance.

2. KPI Monitoring:

  • Track key performance indicators (KPIs) such as conversion rates, cart abandonment rates, customer acquisition cost (CAC), and return on ad spend (ROAS).

3. Reporting:

  • Prepare monthly and quarterly performance reports for senior management, highlighting successes and areas for improvement.

Qualifications and Requirements

1. Educational Background:

  • Bachelor’s degree in marketing, Business Administration, E-commerce, or a related field.
  • Advanced certifications in Digital Marketing, SEO, or Data Analytics are a plus.

2. Professional Experience:

  • 2-5 years of experience in e-commerce marketing and sales or related roles.
  • Hands-on experience with other e-commerce platforms.

3. Technical Skills:

  • Proficiency in digital marketing tools (Google Analytics, Google Ads, Facebook Ads Manager, etc.).
  • Knowledge of SEO tools like SEMrush or Ahrefs.
  • Familiarity with CRM and email marketing software (e.g., HubSpot, Mailchimp).

4. Soft Skills:

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Creativity with a strong sense of initiative.
  • Ability to work collaboratively in a team-oriented environment.

Key Performance Indicators (KPIs)

  • Increase in website traffic and conversion rates.
  • Growth in online sales and revenue.
  • Reduction in customer acquisition cost (CAC).
  • Improvement in customer lifetime value (CLTV).
  • Successful execution and measurable outcomes of marketing campaigns.

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Online Marketing Specialist

Dubai, Dubai Dreame Technology USA Inc.

Posted 1 day ago

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Job Description

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Human Resources Specialist UAE @Dreame Technology | HR Operations & Talent Acquisition

Location: Dubai, UAE

Department: Marketing

Reports To: Regional Director MEA

Job Summary:

We are seeking a highly skilled Online Marketing Specialist with expertise in digital marketing to enhance our brand’s online presence. The ideal candidate will have 2-4 years of experience in managing digital campaigns, social media marketing, SEO, and content creation. This role involves executing online marketing strategies, optimizing digital channels, and engaging with Arabic-speaking audiences to drive brand awareness and conversions.

Key Responsibilities:

  • Develop and implement online marketing strategies to increase brand visibility and lead generation.
  • Manage SEO, SEM, PPC, and social media advertising campaigns to maximize engagement and ROI.
  • Optimize website content, landing pages, and digital ads for Arabic and English audiences.
  • Create, manage, and grow social media platforms (Facebook, Instagram, LinkedIn, TikTok, etc.) with Arabic and English content.
  • Develop and schedule engaging posts, stories, and interactive content tailored to Arabic-speaking audiences.
  • Monitor audience engagement, respond to inquiries, and analyze social media performance.
  • Write and translate high-quality Arabic content for social media, websites, blogs, and marketing materials.
  • Develop compelling Arabic ad copies, email campaigns, and promotional content.
  • Ensure brand consistency and cultural relevance in all Arabic communication.
  • Manage and optimize online store listings on e-commerce platforms (Amazon, Noon, etc.).
  • Execute Google Ads, Facebook Ads, and influencer marketing campaigns targeting Arabic-speaking customers.
  • Track, measure, and analyze campaign performance to enhance digital marketing strategies.
  • Conduct market research on Arabic-speaking audiences, trends, and competitors.
  • Use analytics tools (Google Analytics, Meta Business Suite, etc.) to track and report performance metrics.
  • Provide insights and recommendations for improving online engagement and conversion rates.

Requirements:

  • Bachelor’s degree in marketing, Digital Media, Communications, or a related field.
  • 2-4 years of experience in digital marketing, online advertising, or social media management.
  • Fluent in Arabic (writing & speaking) and English.
  • Proven experience in SEO, PPC, Google Ads, and social media marketing.
  • Strong copywriting skills in Arabic for marketing campaigns and content creation.
  • Knowledge of email marketing, influencer collaborations, and online branding.
  • Familiarity with Google Analytics, Meta Business Suite, and e-commerce platforms.
  • Ability to multitask, work in a fast-paced environment, and meet deadlines.

Preferred Qualifications:

  • Experience in digital/e-commerce marketing for the GCC region.
  • Knowledge of website CMS.
  • Strong analytical and creative problem-solving skills.
Seniority level
  • Seniority levelExecutive
Employment type
  • Employment typeFull-time
Job function
  • Job functionMarketing, Advertising, and Business Development
  • IndustriesAppliances, Electrical, and Electronics Manufacturing and Marketing Services

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Digital Marketing Specialist / Google AdsManager - Digital Marketing and Social Media - Dubai Holding EntertainmentDigital Marketing Specialist (Telegram Focus)

Dubai, Dubai, United Arab Emirates 23 hours ago

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Online Marketing Manager

Dubai, Dubai Al-Futtaim

Posted today

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Job Description

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role

The Online Marketing Manager leads the digital marketing strategy for AFRE's real estate portfolio—covering Malls, Residential & Commercial, and Contracting. Operating as a centralized function, the role defines digital frameworks and partners with regional teams to localize execution. Key responsibilities include overseeing paid media, social media, CRM, websites / apps, loyalty integration, and digital innovation, with a strong focus on data-driven marketing to enhance customer engagement and drive commercial value. The role also supports specific business goals—footfall for malls, leasing and community building for Residential & Commercial, and B2B presence for Contracting—while managing agency relationships, aligning with group platforms (e.g., Blue Rewards), and upskilling teams on digital best practices to elevate AFRE's brand and long-term growth.

What you will do

  • Define and maintain AFRE's overarching digital marketing frameworks to ensure alignment across all business units.
  • Collaborate with regional asset teams to localize, implement, and optimize digital strategies aligned to each asset's commercial goals.
  • Serve as the digital marketing subject matter expert across AFRE, promoting best practices, upskilling teams, and tracking emerging trends.
  • Support the development and execution of AFRE's data and CRM strategies with internal teams and external partners.
  • Drive targeted, personalized, and measurable customer engagement initiatives.
  • Partner with Blue Rewards to grow the customer database and implement lifecycle marketing programs that increase long-term value.
  • Establish CRM reporting frameworks aligned with the Group's customer lifetime value (CLTV) objectives.
  • Govern AFRE's social media strategy across platforms, including content guidelines, tone of voice, and platform usage standards.
  • Manage relationships with social media agencies to ensure alignment with business goals and continuous performance optimization.
  • Track emerging social trends and advise asset teams on adoption opportunities.
  • Oversee social media access controls and administration governance.
  • Lead project management for redevelopment of AFRE's websites and apps, coordinating across development, IT, SEO, analytics, and marketing.
  • Set CMS governance, best practices, and content management guidelines for asset teams.
  • Post-launch, drive ongoing optimization through SEO improvements, UX enhancements, and performance analytics.
  • Own and manage media agency relationships, guiding regional teams on campaign planning, execution, and optimization.
  • Monitor and review media performance, challenging recommendations as needed to align with KPIs.
  • Support test-and-learn agendas to drive continuous improvement in paid media efficiency.
  • Establish a digital measurement framework with standardized KPIs across all business units.
  • Ensure regular reporting, derive actionable insights, and drive continuous performance improvement.
  • Promote a data-informed culture within all marketing functions.
  • Work with Blue Rewards to enhance loyalty as a tool for both customer retention and acquisition.
  • Identify opportunities with regional teams to integrate loyalty into marketing initiatives to encourage repeat engagement and strengthen brand preference.
  • Explore and assess new digital tools and technologies that can enhance efficiency, automation, or customer engagement (e.g., AI, digital experience platforms).
  • Partner with regional teams to pilot and implement selected innovation initiatives.
  • Build strong internal and external relationships, including IT, Finance, PR / Communications, and Group Digitalisation.
  • Act as a central point of coordination for digital partner agencies across media, SEO, social, data, and tech.
  • Represent online marketing in cross-functional committees and working groups as needed.

Required Skills to be successful

  • Minimum 8 years of experience in digital marketing, with a demonstrated focus on data-driven strategies, CRM, social media, and performance marketing.
  • Proven track record of managing external agencies across key functions including media planning, social media, SEO, and marketing technology.
  • In-depth expertise in website management, CMS platforms, SEO best practices, UX design principles, and digital analytics tools (e.g. Google Analytics, GA4).
  • Strong stakeholder management capabilities, with experience collaborating across multiple business units, regional teams, and corporate group function

What equips you for the role

  • Bachelor's degree in Marketing, Digital Marketing, Business, Communications, or related field
  • Deep understanding of emerging digital trends, innovation, and technologies (AI, personalization, automation)
  • Real estate, retail, hospitality or lifestyle industry experience is preferred.

The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.

Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.

AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations : Dubai Festival City and Cairo Festival City.

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Head – Digital Marketing & E-Commerce

Dubai, Dubai DANUBE HOME

Posted 1 day ago

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Job Description

We are looking to hire a Head of Digital Marketing & E-Commerce with 10 years of experience in Digital Marketing in the Retail industry (Furniture, home furnishing, Lifestyle Category).

Job Responsibilities

  • Build, plan and implement the overall digital marketing strategy
  • Manage the strategy
  • Manage and train the rest of the team
  • Stay up to date with the latest technology and best practices
  • Manage and oversee different digital marketing channels
  • Measure ROI and KPIs
  • Prepare and manage digital marketing budget
  • Oversee all the company’s social media accounts
  • Measure and manage online content
  • Track SEO and Google Analytics data and make complex analysis
  • Build an inbound marketing plan
  • Organize and lead a digital marketing team
  • Research competition, investigate benchmarks and provide suggestions for improvement.

Requirements

  • 10 years of experience in Digital Marketing in the Retail industry.
  • 5 years of experience in developing and implementing digital marketing strategies
  • In-depth knowledge of different digital marketing channels
  • Good knowledge and experience with online marketing tools and best practices
  • 10 years of hands-on experience with SEO, Google Analytics, and CRM software
  • Basic knowledge of web design procedures
  • Sense of ownership and pride in your performance and its impact on the company’s success
  • Critical thinker and problem-solving skills
  • Team player
  • Great interpersonal and communication skills
  • Bachelor`s degree in Marketing, Digital technologies or similar relevant field

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Strategic E-commerce and Digital Marketing Professional

Dubai, Dubai beBeeDigitalMarketing

Posted today

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Job Description

Job Opportunity

We are seeking a digital marketing and e-commerce specialist to lead our online presence, drive SEO and advertising efforts, analyze web performance, and support e-commerce campaigns. The ideal candidate has experience in digital marketing, web analytics, and e-commerce management.

Key Responsibilities:
  1. Content Management and SEO:
    • Maintain and optimize website content for SEO and performance.
    • Resize visuals and ensure they meet brand guidelines.
    • Manage copyright text and adhere to regulatory requirements.
    • Prepare animated banners and promotional materials.
    • Coordinate regional content updates and provide assistance to subsidiaries as needed.
    • Oversee paid advertising campaigns and track key performance metrics.
  2. Web Analytics:
    • Analyze traffic and behavior across global and regional sites.
    • Consolidate data and generate regular performance reports.
    • Stay up-to-date with competitors' web activities and identify areas for improvement.
  3. E-commerce Management:
    • Update product pages, manage reviews, and execute promotional campaigns.
    • Ensure content accuracy and optimize conversions.
    • Provide customer feedback and insights to inform business decisions.
    • Monitor competitors' e-commerce activations and stay ahead of the market.
Qualifications:
  • Bachelor's degree in Marketing, Business, or related field.
  • Minimum 3 years of experience in digital marketing and e-commerce.
  • Proficiency in Google Analytics, SEO tools, and Google Ads.
  • Basic Figma/web design skills and familiarity with Adobe Creative Cloud.
  • Experience with WordPress is an advantage.
  • Strong project management and analytical skills.
Competencies:
  • Detail-oriented, creative, and results-driven.
  • Excellent communication and problem-solving skills.
What We Offer:
  • Competitive salary and benefits package.
  • Career growth opportunities and professional development.
Inclusion and Diversity:

We celebrate diversity and are committed to creating an inclusive environment for all employees. Our company values respect, empathy, and collaboration, and we strive to reflect these values in our hiring practices and workplace culture.

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Part-Time - Online Marketing Officer - Dubai

Dubai, Dubai Resumecampus

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Job Description

Gender: Female (Preferred) Any nationality

Location: Al Barsha Heights, Dubai (Onsite)

Position: Part-Time Cold Calling Marketer

Job Description: We are seeking a motivated and dynamic individual to join our team as a part-time Cold Calling Marketer. This is an onsite position based in Al Barsha Heights, Dubai. As a Cold Calling Marketer, you will be responsible for making phone calls to prospective clients on weekends (Saturday and Sunday) and evenings to promote our services, including CV writing, cover letter creation, and LinkedIn profile optimization.

Responsibilities:

  • Make outbound calls to potential clients.
  • Promote and explain the benefits of our resume writing, cover letter, and LinkedIn profile optimization services.
  • Maintain accurate records of calls and client interactions.
  • Achieve weekly and monthly call targets.

Requirements:

  • Must have a laptop.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Previous experience in cold calling or sales is a plus.

How to Apply: Interested candidates are invited to send their CV to with the subject line "Part-Time Marketing Job."

Join our team and help professionals enhance their career prospects!

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Part-Time – Online Marketing Officer – Dubai

Dubai, Dubai Resumecampus

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Job Description

Gender: Female (Preferred) Any nationality

Location: Al Barsha Heights, Dubai (Onsite)

Position: Part-Time Cold Calling Marketer

Job Description: We are seeking a motivated and dynamic individual to join our team as a part-time Cold Calling Marketer. This is an onsite position based in Al Barsha Heights, Dubai. As a Cold Calling Marketer, you will be responsible for making phone calls to prospective clients on weekends (Saturday and Sunday) and evenings to promote our services, including CV writing, cover letter creation, and LinkedIn profile optimization.

Responsibilities:

  • Make outbound calls to potential clients.
  • Promote and explain the benefits of our resume writing, cover letter, and LinkedIn profile optimization services.
  • Maintain accurate records of calls and client interactions.
  • Achieve weekly and monthly call targets.

Requirements:

  • Must have a laptop.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Previous experience in cold calling or sales is a plus.

How to Apply: Interested candidates are invited to send their CV to with the subject line "Part-Time Marketing Job."

Join our team and help professionals enhance their career prospects!

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Marketing E-Commerce Specialist

Dubai, Dubai beBeeEcommerce

Posted today

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Job Description

Job Title

Key Responsibilities Overview
  • Drive e-commerce business growth initiatives.
  • Develop marketing strategies to enhance brand visibility and presence.
  • Collaborate with teams to meet sales targets and goals.
Requirements and Qualifications
  1. Bachelor's degree in Marketing, Business Administration, or related field required.
  2. Fresh graduates or experienced professionals welcome to apply.
  3. Strong communication, organizational, and interpersonal skills essential.
  4. Able to work independently and as part of a cohesive team.

Company Overview

We are committed to innovation and excellence. As a key member of our team, you will have opportunities to make significant contributions to our success.

What We Offer

A full-time position with competitive compensation and benefits package available.

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Online Marketing Manager | Real Estate | Shared Services

Dubai, Dubai Robinson & Co (Singapore) Pte Ltd

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Job Description

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Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role
The Online Marketing Manager leads the digital marketing strategy for AFRE’s real estate portfolio—covering Malls, Residential & Commercial, and Contracting. Operating as a centralized function, the role defines digital frameworks and partners with regional teams to localize execution. Key responsibilities include overseeing paid media, social media, CRM, websites/apps, loyalty integration, and digital innovation, with a strong focus on data-driven marketing to enhance customer engagement and drive commercial value. The role also supports specific business goals—footfall for malls, leasing and community building for Residential & Commercial, and B2B presence for Contracting—while managing agency relationships, aligning with group platforms (e.g., Blue Rewards), and upskilling teams on digital best practices to elevate AFRE’s brand and long-term growth.


What you will do

  • Define and maintain AFRE’s overarching digital marketing frameworks to ensure alignment across all business units.
  • Collaborate with regional asset teams to localize, implement, and optimize digital strategies aligned to each asset’s commercial goals.
  • Serve as the digital marketing subject matter expert across AFRE, promoting best practices, upskilling teams, and tracking emerging trends.
  • Support the development and execution of AFRE’s data and CRM strategies with internal teams and external partners.
  • Drive targeted, personalized, and measurable customer engagement initiatives.
  • Partner with Blue Rewards to grow the customer database and implement lifecycle marketing programs that increase long-term value.
  • Establish CRM reporting frameworks aligned with the Group’s customer lifetime value (CLTV) objectives.
  • Govern AFRE’s social media strategy across platforms, including content guidelines, tone of voice, and platform usage standards.
  • Manage relationships with social media agencies to ensure alignment with business goals and continuous performance optimization.
  • Track emerging social trends and advise asset teams on adoption opportunities.
  • Oversee social media access controls and administration governance.
  • Lead project management for redevelopment of AFRE’s websites and apps, coordinating across development, IT, SEO, analytics, and marketing.
  • Set CMS governance, best practices, and content management guidelines for asset teams.
  • Post-launch, drive ongoing optimization through SEO improvements, UX enhancements, and performance analytics.
  • Own and manage media agency relationships, guiding regional teams on campaign planning, execution, and optimization.
  • Monitor and review media performance, challenging recommendations as needed to align with KPIs.
  • Support test-and-learn agendas to drive continuous improvement in paid media efficiency.
  • Establish a digital measurement framework with standardized KPIs across all business units.
  • Ensure regular reporting, derive actionable insights, and drive continuous performance improvement.
  • Promote a data-informed culture within all marketing functions.
  • Work with Blue Rewards to enhance loyalty as a tool for both customer retention and acquisition.
  • Identify opportunities with regional teams to integrate loyalty into marketing initiatives to encourage repeat engagement and strengthen brand preference.
  • Explore and assess new digital tools and technologies that can enhance efficiency, automation, or customer engagement (e.g., AI, digital experience platforms).
  • Partner with regional teams to pilot and implement selected innovation initiatives.
  • Build strong internal and external relationships, including IT, Finance, PR/Communications, and Group Digitalisation.
  • Act as a central point of coordination for digital partner agencies across media, SEO, social, data, and tech.
  • Represent online marketing in cross-functional committees and working groups as needed.

Required Skills to be successful

  • Minimum 8 years of experience in digital marketing, with a demonstrated focus on data-driven strategies, CRM, social media, and performance marketing.
  • Proven track record of managing external agencies across key functions including media planning, social media, SEO, and marketing technology.
  • In-depth expertise in website management, CMS platforms, SEO best practices, UX design principles, and digital analytics tools (e.g. Google Analytics, GA4).
  • Strong stakeholder management capabilities, with experience collaborating across multiple business units, regional teams, and corporate group function

What equips you for the role

  • Bachelor’s degree in Marketing, Digital Marketing, Business, Communications, or related field
  • Deep understanding of emerging digital trends, innovation, and technologies (AI, personalization, automation)
  • Real estate, retail, hospitality or lifestyle industry experience is preferred.

About Al-Futtaim Group Real Estate
The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.

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Online Marketing Manager | Real Estate | Shared Services

Dubai, Dubai Al-Futtaim

Posted 1 day ago

Job Viewed

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Job Description

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role

The Online Marketing Manager leads the digital marketing strategy for AFRE’s real estate portfolio—covering Malls, Residential & Commercial, and Contracting. Operating as a centralized function, the role defines digital frameworks and partners with regional teams to localize execution. Key responsibilities include overseeing paid media, social media, CRM, websites / apps, loyalty integration, and digital innovation, with a strong focus on data-driven marketing to enhance customer engagement and drive commercial value. The role also supports specific business goals—footfall for malls, leasing and community building for Residential & Commercial, and B2B presence for Contracting—while managing agency relationships, aligning with group platforms (e.g., Blue Rewards), and upskilling teams on digital best practices to elevate AFRE’s brand and long-term growth.

What you will do

  • Define and maintain AFRE’s overarching digital marketing frameworks to ensure alignment across all business units.
  • Collaborate with regional asset teams to localize, implement, and optimize digital strategies aligned to each asset’s commercial goals.
  • Serve as the digital marketing subject matter expert across AFRE, promoting best practices, upskilling teams, and tracking emerging trends.
  • Support the development and execution of AFRE’s data and CRM strategies with internal teams and external partners.
  • Drive targeted, personalized, and measurable customer engagement initiatives.
  • Partner with Blue Rewards to grow the customer database and implement lifecycle marketing programs that increase long-term value.
  • Establish CRM reporting frameworks aligned with the Group’s customer lifetime value (CLTV) objectives.
  • Govern AFRE’s social media strategy across platforms, including content guidelines, tone of voice, and platform usage standards.
  • Manage relationships with social media agencies to ensure alignment with business goals and continuous performance optimization.
  • Track emerging social trends and advise asset teams on adoption opportunities.
  • Oversee social media access controls and administration governance.
  • Lead project management for redevelopment of AFRE’s websites and apps, coordinating across development, IT, SEO, analytics, and marketing.
  • Set CMS governance, best practices, and content management guidelines for asset teams.
  • Post-launch, drive ongoing optimization through SEO improvements, UX enhancements, and performance analytics.
  • Own and manage media agency relationships, guiding regional teams on campaign planning, execution, and optimization.
  • Monitor and review media performance, challenging recommendations as needed to align with KPIs.
  • Support test-and-learn agendas to drive continuous improvement in paid media efficiency.
  • Establish a digital measurement framework with standardized KPIs across all business units.
  • Ensure regular reporting, derive actionable insights, and drive continuous performance improvement.
  • Promote a data-informed culture within all marketing functions.
  • Work with Blue Rewards to enhance loyalty as a tool for both customer retention and acquisition.
  • Identify opportunities with regional teams to integrate loyalty into marketing initiatives to encourage repeat engagement and strengthen brand preference.
  • Explore and assess new digital tools and technologies that can enhance efficiency, automation, or customer engagement (e.g., AI, digital experience platforms).
  • Partner with regional teams to pilot and implement selected innovation initiatives.
  • Build strong internal and external relationships, including IT, Finance, PR / Communications, and Group Digitalisation.
  • Act as a central point of coordination for digital partner agencies across media, SEO, social, data, and tech.
  • Represent online marketing in cross-functional committees and working groups as needed.

Required Skills to be successful

  • Minimum 8 years of experience in digital marketing, with a demonstrated focus on data-driven strategies, CRM, social media, and performance marketing.
  • Proven track record of managing external agencies across key functions including media planning, social media, SEO, and marketing technology.
  • In-depth expertise in website management, CMS platforms, SEO best practices, UX design principles, and digital analytics tools (e.g. Google Analytics, GA4).
  • Strong stakeholder management capabilities, with experience collaborating across multiple business units, regional teams, and corporate group function

What equips you for the role

  • Bachelor’s degree in Marketing, Digital Marketing, Business, Communications, or related field
  • Deep understanding of emerging digital trends, innovation, and technologies (AI, personalization, automation)
  • Real estate, retail, hospitality or lifestyle industry experience is preferred.

The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.

Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.

AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations : Dubai Festival City and Cairo Festival City.

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