20 Ecommerce Operations jobs in the United Arab Emirates

The employer is a well-established retail company known for its commitment to innovation and excellence in customer experience. As a large organisation, they are dedicated to enhancing their digital presence and fostering a results-driven environment.

• Develop and execute digital marketing campaigns to drive traffic and conversions on e-commerce platforms.
• Oversee the day-to-day operations of the company's e-commerce website, ensuring optimal functionality and user experience.
• Analyse online sales performance and provide actionable insights to improve revenue streams.
• Collaborate with cross-functional teams to align marketing strategies with business objectives.
• Manage and optimise paid advertising campaigns across various digital channels.
• Ensure SEO best practices are implemented to improve organic search rankings.
• Monitor industry trends to identify new opportunities for growth and innovation.
• Track and report on key performance metrics to measure the success of digital initiatives.

A successful Digital Marketing & E-commerce Manager should have:

• A degree in Marketing, Business, or a related field.
• Proven experience in managing e-commerce platforms within the retail industry.
• Strong knowledge of digital marketing tools and platforms, including SEO, SEM, and social media advertising.
• Excellent analytical skills to interpret data and drive decision-making.
• Experience in optimising user experience on digital platforms.
• The ability to manage multiple projects and meet deadlines effectively.
• Strong communication and collaboration skills to work with diverse teams.

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INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What You'll Be Doing

• Manage all social media channels for the brand and closely liaise with brand partners in establishing co-marketing campaigns and managing a tight marketing calendar.
• Drive business growth through performance advertising (user acquisition, boosting basket size, reorder rate, etc.) across multiple channels and provide suggestions for conversion improvement projects to maximize revenue and minimize costs.
• Develop and monitor campaign performance by channel (Direct, Free Search, Paid Search, Social Media, Associates, Other) and device (desktop, tablet, mobile).
• Create a tracking (tagging) and reporting system for campaigns/platform performance (attribution, measurement, analytics) and establish KPIs.
• Manage the marketing budget for a portfolio of brands (plan strategy for lead generation, retention, LTV, ROI/ROAS, etc.) to meet established performance uplift expectations.
• Develop, conduct, and evaluate A/B tests for creative marketing ideas. Test and optimize landing pages. Create traffic-driving (high relevancy) ads (managing both copywriting and visuals), and execute continuous improvement initiatives.
• Conduct deep-dive analytics on multiple datasets to identify opportunities and draft strategic proposals to improve performance (e.g., customer journey review), and swiftly execute approved suggestions.
• Work with 3rd parties and harness the power of these relationships to facilitate both traffic and conversion growth.
• Manage the e-marketing budget and optimize it on a daily basis to meet online business targets.
• Manage relationships with external digital marketing agencies.
• Adapt and optimize creatives and conversion points.
• Analyze and report on results using Google Analytics and other internal platforms.

What You’ll Need To Succeed

• Minimum of 3 years of experience in performance marketing, with at least 1 year in online retail/eCommerce.
• Hands‑on experience in managing campaigns across Google Ads, Meta Ads, and other major digital platforms , with a strong understanding of their ecosystems.
• Proven experience in app promotion campaigns (user acquisition, retention, and engagement).
• Strong analytical and problem‑solving skills , with experience in turning data into actionable insights to drive performance.
• Solid knowledge of HTML and Web Analytics; expertise working with Google Ads, Facebook Ads, Bing Ads, Twitter, etc., and a deep understanding of digital/media platforms and leveraging relevant tools to drive growth.
• Proven track record of developing strategy for SEM/SEO, implementing and managing projects, tracking, and analyzing customer behavior/performance across channels and devices.
• A strong team player with excellent organization and planning skills.

What We Can Offer You

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

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About TKS TKS is the world’s top human accelerator for the next generation of activators, scientists, and inventors ages 13-17 years old. Our mission is to train unicorn people to impact billions. We’re not just an education company; we’re an olympic-level training program to train young, ambitious minds to change the world. With students and alumni from over 500 cities, and in-person programs in New York, San Francisco, Toronto, Dubai, Vancouver, and Calgary. Our alumni have started venture-backed companies, performed cutting-edge research, presented at the world’s largest conferences, and are creating solutions to tackle important problems like maternal mortality, cancer, and energy access.

Scroll through this deck for program details.

ALT

Role Overview As a Business Operations Specialist, you will oversee and optimize enrollment conversion rates, managing financial aid distribution, strengthening accounts receivable and collections processes, and identifying opportunities to increase revenue and reduce costs.

What you’ll be doing:

Conversion Optimization: Analyze and improve the enrollment funnel to maximize student conversion rates.

Financial Aid Optimization: Oversee how financial aid is allocated and distributed, ensuring alignment with TKS’s mission while maintaining financial sustainability.

Revenue Systems: Optimize processes for accounts receivable, collections, and cash flow management.

Data & Insights: Track key revenue metrics and generate insights to guide decision-making.

What we’re looking for:

Experience: 6+ years of experience in revenue operations, business operations, finance, or related roles.

Analytical: strong with data, KPIs, and building insights into action.

Strong understanding of enrollment or sales funnels, conversion optimization, and revenue processes.

Next Steps:

Apply to the role.

We’ll reach out to you within 5 days to schedule an interview.

If you’re a good fit, you’ll get an offer!

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Job Description

GI is looking for a Business Operations Coordinator to support and streamline operations across multiple divisions, including manufacturing, supply chain, procurement, logistics, and software development. The candidate will play a critical role in ensuring efficient workflows, optimizing processes, and enhancing collaboration across departments.

Key Responsibilities

• Coordinate and align operational activities across multiple divisions to improve efficiency.
• Support procurement and supply chain teams by tracking vendor performance, logistics, and inventory management.
• Work closely with internal stakeholders to optimize processes and enhance cross-functional collaboration.
• Monitor key performance indicators (KPIs) and generate reports to support decision-making.
• Assist in identifying operational bottlenecks and recommend process improvements.
• Ensure timely communication and coordination between departments and external stakeholders.
• Support leadership in implementing company policies, compliance measures, and operational best practices.
• Maintain accurate operational data and documentation for future reference.
• Assist teams in adopting new tools, technologies, and process improvements.

Required Skills and Attributes

• Strong analytical and problem-solving skills to optimize business operations.
• High-level verbal and written communication skills for effective coordination.
• Ability to manage multiple tasks and projects simultaneously.
• Experience in process optimization, workflow improvements, or business operations.
• Proficiency in data analysis, reporting, and process documentation.
• Familiarity with ERP systems, supply chain software, or project management tools.

Preferred Qualifications

• Bachelor’s degree in Business Administration, Supply Chain Management, Operations, or a related field.
• 2+ years of experience in business operations, supply chain, procurement, or logistics.
• Experience in coordinating across multiple departments in a fast-paced environment.

Location:

• Dubai, United Arab Emirates

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Job Description

GI is looking for a Business Operations Coordinator to support and streamline operations across multiple divisions, including manufacturing, supply chain, procurement, logistics, and software development. The candidate will play a critical role in ensuring efficient workflows, optimizing processes, and enhancing collaboration across departments.

Key Responsibilities

• Coordinate and align operational activities across multiple divisions to improve efficiency.
• Support procurement and supply chain teams by tracking vendor performance, logistics, and inventory management.
• Work closely with internal stakeholders to optimize processes and enhance cross-functional collaboration.
• Monitor key performance indicators (KPIs) and generate reports to support decision-making.
• Assist in identifying operational bottlenecks and recommend process improvements.
• Ensure timely communication and coordination between departments and external stakeholders.
• Support leadership in implementing company policies, compliance measures, and operational best practices.
• Maintain accurate operational data and documentation for future reference.
• Assist teams in adopting new tools, technologies, and process improvements.

Required Skills and Attributes

• Strong analytical and problem-solving skills to optimize business operations.
• High-level verbal and written communication skills for effective coordination.
• Ability to manage multiple tasks and projects simultaneously.
• Experience in process optimization, workflow improvements, or business operations.
• Proficiency in data analysis, reporting, and process documentation.
• Familiarity with ERP systems, supply chain software, or project management tools.

Preferred Qualifications

• Bachelor’s degree in Business Administration, Supply Chain Management, Operations, or a related field.
• 2+ years of experience in business operations, supply chain, procurement, or logistics.
• Experience in coordinating across multiple departments in a fast-paced environment.

Location:

• Dubai, United Arab Emirates

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The Role
Business Operations Manager – Protective Coating Join a leading company in the field of protective painting, sandblasting, and corrosion control with a robust workforce of 800 technicians delivering services on-site and offshore! Role Mission: Act as the lead account manager for a high priority industrial client, overseeing all operational execution at our service yard and the client’s facility. You will ensure service excellence, drive operational efficiency, and expand scope of services. Key Responsibilities: • Serve as the primary liaison for a major strategic industrial client. • Manage warehouse and site operations—from pipe intake to coating delivery—ensuring quality, safety, and client satisfaction. • Identify opportunities to upsell or cross sell additional services and negotiate contract extensions. • Monitor service delivery KPIs, financial performance, and drive margin improvement. • Ensure strict HSE compliance and adherence to SLA requirements. • Coordinate operations across logistics, quality, HSE, and finance teams.

Requirements
• 8+ years in account or operations management within industrial services, coatings, or oil & gas. • Experience managing large, strategic accounts or industrial client relationships. • Technical understanding of surface preparation, coatings, and yard-based logistics. • Strong commercial acumen and proven negotiation skills. • GCC operational experience preferred.

About the company
The Innovations Group has been operating within the UAE for close to 2 decades and is one of the market leaders in Employee Outsourcing & Recruitment services. We work across myriad industries servicing the private sector, government, banking & financial institutions and other SME's. As a pioneer in employee outsourcing, we currently have 11,000+ employees outsourced to our clients. We specialize in providing permanent and temporary staffing solutions for diverse nationalities, skill sets & domain expertise.

What if you could shape a career as unique as you?
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
The Global Advisory - Business Operations Manager will play a pivotal role in supporting the Global Director team to strengthen and expand WSP's global advisory capability. The role will drive the establishment of a unified global operating model, ensuring seamless coordination, knowledge sharing, and alignment across regions.
This position will act as a strategic enabler - fostering collaboration with regional advisory leads, building robust operational platforms, and supporting the development of new service lines and toolkits. The incumbent will also contribute to shaping the future vision for Global Advisory, including defining structures, performance frameworks, and value propositions for teams worldwide.
Through close partnership with Global Finance, Marcoms, and leadership teams, the role will oversee commercial performance tracking, communications, and strategic initiatives such as digital enablement, benchmarking, and the creation of Centres of Excellence. Ultimately, the position will ensure that the Global Advisory function operates efficiently, consistently, and with strong visibility across all markets.
+ Support the Global Director, Advisory to drive further growth globally and build upon our impressive 10,500 FTE baseline, with teams already offering services across all our end markets and sectors
+ Build solid relationships with all Advisory Regional Leads and ensuring that all regions are actively supported to offer new services
+ Design and establish a new operating platform for Global Advisory, including CV and credential database and general knowledge sharing
+ Support the strategic focus areas to understand their baseline, vision, key account management and view of commoditised vs premium services
+ Create tool-kits that regions can use to launch new services, including methodology and approaches, templates, example deliverables etc;
+ Alongside Global Director, develop a vision for Global Advisory, the model for centralised versus de-centralised teams - global resource pooling versus regional pooling etc;
+ Conduct benchmarking assessments on Big 4 and other management consultancies
+ Design new employee value proposition for Global Advisory team members including recognition and reward mechanisms
+ Work alongside Global Finance, Planning & Accounting teams to track Global Advisory against budgeted commercial KPI's set by the Global Leadership Team
+ Drive the creation of centres of excellence for Global Advisory e.g. Economics Advisory, Digital Advisory etc; and set-up the required operating platforms accordingly
+ Actively look for opportunities to digitally enable teams e.g. proposal production, service provision etc;
+ Work with Global Marcoms to produce marketing and communications regarding the Global Advisory value proposition, showcase projects and teams to raise team profile internally and externally
+ Prepare communication materials for Global Director for Townhalls, Global Leadership Team Meetings and other external business briefings
+ Bachelor's degree in Business Administration, Management, Finance, or a related discipline; a Master's degree is preferred.
+ 10+ years of relevant experience, including at least 5 years in a consulting or professional services environment.
+ Prior experience within a Big Four or leading management consultancy is highly desirable.
+ Proven track record in business operations, project management, or PMO functions, with the ability to oversee cross-regional initiatives.
+ Strong understanding of financial management, governance frameworks, and cross-functional coordination.
+ Excellent stakeholder management and communication skills, with the confidence to engage and influence at executive levels.
+ Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Teams) and collaboration platforms such as SharePoint and Power BI.
+ Demonstrated ability to operate in a global, fast-paced environment, balancing strategic priorities with operational delivery.
Soft skills:
+ Excellent communication skills, ability to create strong concise messages and create powerful stories.
+ Strategic thinker, able to create a vision for the optimal operating models but also able implement.
+ Ability to influence rather than manage and direct, hence encourage global teams to think differently and utilise global benchmarks / world class ways of working.
+ Strong project management and coordination skills to extract and pull required information and data.
**Imagine a better future for you and a better future for us all.**
Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself?
**With us, you can. Apply today.**

What if you could shape a career as unique as you?
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
The Global Advisory - Business Operations Manager will play a pivotal role in supporting the Global Director team to strengthen and expand WSP's global advisory capability. The role will drive the establishment of a unified global operating model, ensuring seamless coordination, knowledge sharing, and alignment across regions.
This position will act as a strategic enabler - fostering collaboration with regional advisory leads, building robust operational platforms, and supporting the development of new service lines and toolkits. The incumbent will also contribute to shaping the future vision for Global Advisory, including defining structures, performance frameworks, and value propositions for teams worldwide.
Through close partnership with Global Finance, Marcoms, and leadership teams, the role will oversee commercial performance tracking, communications, and strategic initiatives such as digital enablement, benchmarking, and the creation of Centres of Excellence. Ultimately, the position will ensure that the Global Advisory function operates efficiently, consistently, and with strong visibility across all markets.
+ Support the Global Director, Advisory to drive further growth globally and build upon our impressive 10,500 FTE baseline, with teams already offering services across all our end markets and sectors
+ Build solid relationships with all Advisory Regional Leads and ensuring that all regions are actively supported to offer new services
+ Design and establish a new operating platform for Global Advisory, including CV and credential database and general knowledge sharing
+ Support the strategic focus areas to understand their baseline, vision, key account management and view of commoditised vs premium services
+ Create tool-kits that regions can use to launch new services, including methodology and approaches, templates, example deliverables etc;
+ Alongside Global Director, develop a vision for Global Advisory, the model for centralised versus de-centralised teams - global resource pooling versus regional pooling etc;
+ Conduct benchmarking assessments on Big 4 and other management consultancies
+ Design new employee value proposition for Global Advisory team members including recognition and reward mechanisms
+ Work alongside Global Finance, Planning & Accounting teams to track Global Advisory against budgeted commercial KPI's set by the Global Leadership Team
+ Drive the creation of centres of excellence for Global Advisory e.g. Economics Advisory, Digital Advisory etc; and set-up the required operating platforms accordingly
+ Actively look for opportunities to digitally enable teams e.g. proposal production, service provision etc;
+ Work with Global Marcoms to produce marketing and communications regarding the Global Advisory value proposition, showcase projects and teams to raise team profile internally and externally
+ Prepare communication materials for Global Director for Townhalls, Global Leadership Team Meetings and other external business briefings
+ Bachelor's degree in Business Administration, Management, Finance, or a related discipline; a Master's degree is preferred.
+ 10+ years of relevant experience, including at least 5 years in a consulting or professional services environment.
+ Prior experience within a Big Four or leading management consultancy is highly desirable.
+ Proven track record in business operations, project management, or PMO functions, with the ability to oversee cross-regional initiatives.
+ Strong understanding of financial management, governance frameworks, and cross-functional coordination.
+ Excellent stakeholder management and communication skills, with the confidence to engage and influence at executive levels.
+ Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Teams) and collaboration platforms such as SharePoint and Power BI.
+ Demonstrated ability to operate in a global, fast-paced environment, balancing strategic priorities with operational delivery.
Soft skills:
+ Excellent communication skills, ability to create strong concise messages and create powerful stories.
+ Strategic thinker, able to create a vision for the optimal operating models but also able implement.
+ Ability to influence rather than manage and direct, hence encourage global teams to think differently and utilise global benchmarks / world class ways of working.
+ Strong project management and coordination skills to extract and pull required information and data.
**Imagine a better future for you and a better future for us all.**
Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself?
**With us, you can. Apply today.**

This role is responsible for leading and optimizing retail store operations across assigned territories. The Regional Manager ensures the effective execution of operational strategies to drive sales, maximize profitability, enhance customer experience, and uphold brand standards across all stores in the region.

Key Responsibilities Sales & Profitability

• Achieve key performance metrics such as units per transaction, average transaction value, monthly sales, sales per square foot, and shrinkage control.

• Set and monitor store sales targets to maximize profitability.

• Guide Area and Store Managers to improve productivity through effective resource utilization.

• Manage operational costs efficiently and implement automation to reduce overheads.

• Ensure adherence to company SOPs, policies, and loss prevention guidelines across all stores.

• Oversee execution of visual merchandising guidelines consistently across all locations.

• Recruit, train, and develop staff on sales techniques, customer service, teamwork, and brand standards.

• Conduct annual performance evaluations and promote open communication through regular coaching.

• Make operational and visual merchandising decisions based on store and customer needs.

Employee Development

• Identify training and development needs in collaboration with senior management and HR.

• Develop and implement succession plans for key positions.

• Set KPIs and KRAs for direct reports and conduct performance reviews.

• Participate in recruitment and ensure staff competency through continuous learning initiatives.

Communication

• Conduct regular regional sales and operations meetings.

• Provide feedback to Area and Store Managers on performance versus company goals.

• Ensure participation in customer loyalty programs or similar initiatives.

• Hold weekly meetings with senior management to review business performance and improvement areas.

Stock Management

• Monitor store inventory in coordination with management and planning teams.

• Strengthen collaboration between Area Managers, Brand Managers, and Store Managers to maximize sales.

• Track slow-moving and outdated stock and propose actions for liquidation.

• Ensure strong stock security measures are implemented at store level.

Store Design & Project Management

• Participate in new store design and layout planning.

• Develop project timelines and oversee design and setup processes.

• Conduct regular project meetings and support setup and merchandising phases for new openings.

Miscellaneous

• Enhance brand visibility and support marketing and promotional activities.

• Manage legal and compliance requirements related to store operations, openings, and planning.

Desired Experience

• 10 to 12 years of progressive experience in retail operations, including at least 5 years in a regional leadership role.

• Proven track record in driving store performance, operational efficiency, and achieving KPIs.

• Strong experience managing multiple store locations, leading teams, and collaborating across departments.

• Expertise in market analysis, site selection, and execution of new store openings and refurbishments.