29 Educational Consulting jobs in the United Arab Emirates

We are seeking a distinguished educational leader to serve as Assistant Principal for Curriculum Development . Reporting directly to the Principal, this role will play a pivotal part in driving school improvement, curriculum development, and student achievement while supporting the overall leadership and management of the school.

• Spearhead efforts to set and execute the school's vision, mission, and long-term objectives.
• Evaluate and optimize the delivery of the American curriculum across all grade levels within an international framework.
• Maintain consistently high standards through the monitoring and enhancement of teaching, learning, and assessment.
• Oversee student progress tracking, behaviour management, and pastoral care systems to ensure student well-being.
• Contribute to school improvement plans, accreditation, and compliance with ADEK and international standards.
• Lead staff professional development and performance management processes to foster growth and excellence.
• Foster strong relationships with parents, staff, and the community to enhance student outcomes.
• Assist in school operations, resource allocation, and scheduling.
• Act as Acting Principal in the absence of the Principal.

• Master's degree in Education or related field (required).
• Minimum 5 years of proven leadership experience in schools offering the American curriculum.
• In-depth understanding of American curriculum standards, assessment models, and accreditation requirements.
• Strong leadership, organizational, and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Experience working with diverse, multicultural student populations.

Student Support Officer (SSO)

Location: Success Point College, Sharjah

Key Responsibilities

• Serve as the first point of contact for student queries and support.
• Conduct student onboarding and orientation sessions.
• Assist students with academic schedules, attendance, and general guidance.
• Coordinate student activities, events, and engagement programs.
• Handle student grievances and ensure timely resolution.
• Maintain accurate student records and prepare regular reports.

Requirements

• Bachelor's degree in any discipline (mandatory).
• Minimum 2 years of experience in student support, academic services, or administration (education sector preferred).
• Strong communication and interpersonal skills.
• Good problem-solving and organizational abilities.
• Professional, empathetic, and student-focused approach.

Job Types: Full-time, Permanent

Pay: AED3,000.00 per month

Job Summary:

We are seeking a dedicated and experienced
Student Support Officer
to join our team. The ideal candidate must have prior experience in
student support services within higher education institutions in the UAE
. This role is vital in fostering a supportive academic environment, promoting student well-being, and enhancing the overall student experience.

Please Note:
Only applicants with relevant experience in student support in
higher education within the UAE
will be considered.

Key Responsibilities:

• Provide day-to-day support and guidance to students on academic, personal, and administrative matters.
• Act as the first point of contact for student inquiries, concerns, and grievances.
• Coordinate with academic and administrative departments to resolve student issues efficiently.
• Support students with onboarding, registration, and orientation processes.
• Organize and promote workshops, events, and programs that support student development and well-being.
• Monitor and follow up on student attendance, academic progress, and engagement.
• Maintain accurate student records and ensure confidentiality and compliance with institutional policies.
• Identify students in need of additional support and refer them to appropriate services.
• Assist with feedback collection and contribute to continuous improvement of student support services.

Qualifications & Experience:

• Bachelor's degree.
• Minimum 2–3 years of experience in student support services within a higher education institution in the UAE.
• Strong understanding of academic regulations and student services in the UAE context.
• Familiarity with student information systems and support platforms.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Cultural sensitivity and ability to work with a diverse student body.

Job Title : Student Support Services Coordinator

Reporting Relationship: Director of Academic Affairs

Expected Starting Date: Monday, July 14, 2025

Job Status :Full time

Application Deadline: The position is open until filled

Located in Sharjah, United Arab Emirates, and following the successful launch of The Africa Institute in 2018, Global Studies University was established in 2023 as a non-profit institution for higher education by His Highness Sheikh Dr. Sultan bin Muhammad Al-Qasimi, Member of the Supreme Council and Ruler of Sharjah. Read more .

The Student Support Services Coordinator will be responsible for ensuring that students at the (GSU) receive the necessary support and guidance throughout their academic journey. This role involves managing day-to-day student services, including orientation, advising, and aiding academic, emotional, and logistical challenges. The coordinator will work closely with students, faculty, and administrative staff to develop and deliver a variety of programs and initiatives that contribute to student success and well-being.

Administrative Duties:

• Carries out all duties with a high degree of accuracy, attention and confidentiality
• Maintain accurate records of student interactions, support services, and outcomes
• Ensure all student service processes are followed in compliance with university policies
• Establishes, maintains and updates filing system and records
• Handles logistics of planned events, such as travel, accommodation, catering, bookings
• Assists in the preparation of lectures, seminars, and events

Student Orientation and Integration:

• Should be able to handle correspondence, such as letters, reports, memos, in both Arabic and English
• Act as a first point of contact for students, when requested, and should provide adequate support
• Interact effectively and professionally with all students and faculty inquiries and requests.
• Assist in providing the necessary information about the institute’s programs and services,
• Coordinate and facilitate orientation programs for new students, ensuring they are equipped with the necessary information and resources for a successful academic and social transition.
• Provide guidance on campus resources, academic expectations, and cultural integration for both local and international students.

Advising and Academic Support:

• Offer academic advising to students regarding academic policies, and academic resources
• Work closely with faculty and other academic departments to identify students in need of academic support and connect them with tutoring, workshops, and other resources

Well-Being and Mental Health Support:

• Develop and implement student well-being programs focused on mental health, stress management, and emotional resilience
• Refer students to counseling or psychological services as needed and follow up on their well-being

Students Engagement and Development:

• Organize and manage extracurricular and co-curricular activities that foster personal growth, leadership, and community building
• Coordinate peer support programs, mentorship initiatives, and networking events to encourage students engagement and collaboration

Cultural and Social Support:

• Provide culturally sensitive support to students from diverse backgrounds, ensuring their needs and challenges are addressed in a manner that respects and celebrates their uniqueness
• Facilitate workshops and events that raise awareness of cultural diversity and inclusion on campus

Collaboration and Communication:

• Collaborate with faculty, staff, and external partners to ensure a holistic support system for students
• Act as the liaison between students and the university administration on matters related to student services and well-being

Crisis Management:

• Provide immediate support and guidance to students in crisis situations, including health emergencies, personal challenges, or academic difficulties
• Work with relevant campus resources to coordinate appropriate responses to student crises
• Be available to respond to student emergencies and critical events outside of regular working hours, ensuring timely and effective support when needed

Required Education

• A minimum of bachelor’s degree in a relevant field is required e.g. Business Administration or Education

Professional Experience

• 5-8 years of experience in student support services, academic advising, or student affairs, preferably in a higher education environment.
• Experience in events coordination
• Experience in working in a diverse environment
• The ability to communicate in English and Arabic is essential; knowledge of national culture and traditions is highly desired

Competencies and Skills

• Knowledge of university programs and operations, including Administrative and Academic Affairs, is preferred
• Strong interpersonal and communication skills with the ability to connect with students from diverse cultural and academic backgrounds
• Ability to work under pressure and manage multiple tasks simultaneously
• A compassionate, empathetic approach to student issues with a strong commitment to student success
• Proficient in using student management software and office productivity tools.
• Proficiency in Arabic and English is required
• Strong organizational and administrative skills
• Knowledge of well-being services and mental health support strategies in a university setting.

If you are interested, please submit your CV and Cover Letter via email to Kindly include the position you are applying for in the subject line.

Salary and further compensation commensurate with degree and experience. Benefits package includes health insurance, housing, and transportation, children school fees allowances subject to coordination of benefits.

GSU is committed to fair employment practices and encourages women and men of all national, ethnic, and religious backgrounds to apply and join our expanding team. UAE nationals are encouraged to apply. UAE residents are preferred.

Job Title: Student Support Services Coordinator

Reporting Relationship:Director of Academic Affairs

Expected Starting Date: Monday, July 14, 2025

Job Status:Full time

Application Deadline: The position is open until filled

Located in Sharjah, United Arab Emirates, and following the successful launch of The Africa Institute in 2018, Global Studies University was established in 2023 as a non-profit institution for higher education by His Highness Sheikh Dr. Sultan bin Muhammad Al-Qasimi, Member of the Supreme Council and Ruler of Sharjah. Read more .

The Student Support Services Coordinator will be responsible for ensuring that students at the (GSU) receive the necessary support and guidance throughout their academic journey. This role involves managing day-to-day student services, including orientation, advising, and aiding academic, emotional, and logistical challenges. The coordinator will work closely with students, faculty, and administrative staff to develop and deliver a variety of programs and initiatives that contribute to student success and well-being.

Administrative Duties:

• Carries out all duties with a high degree of accuracy, attention and confidentiality
• Maintain accurate records of student interactions, support services, and outcomes
• Ensure all student service processes are followed in compliance with university policies
• Establishes, maintains and updates filing system and records
• Handles logistics of planned events, such as travel, accommodation, catering, bookings
• Assists in the preparation of lectures, seminars, and events

Student Orientation and Integration:

• Should be able to handle correspondence, such as letters, reports, memos, in both Arabic and English
• Act as a first point of contact for students, when requested, and should provide adequate support
• Interact effectively and professionally with all students and faculty inquiries and requests.
• Assist in providing the necessary information about the institute's programs and services,
• Coordinate and facilitate orientation programs for new students, ensuring they are equipped with the necessary information and resources for a successful academic and social transition.
• Provide guidance on campus resources, academic expectations, and cultural integration for both local and international students.

Advising and Academic Support:

• Offer academic advising to students regarding academic policies, and academic resources
• Work closely with faculty and other academic departments to identify students in need of academic support and connect them with tutoring, workshops, and other resources

Well-Being and Mental Health Support:

• Develop and implement student well-being programs focused on mental health, stress management, and emotional resilience
• Refer students to counseling or psychological services as needed and follow up on their well-being

Students Engagement and Development:

• Organize and manage extracurricular and co-curricular activities that foster personal growth, leadership, and community building
• Coordinate peer support programs, mentorship initiatives, and networking events to encourage students engagement and collaboration

Cultural and Social Support:

• Provide culturally sensitive support to students from diverse backgrounds, ensuring their needs and challenges are addressed in a manner that respects and celebrates their uniqueness
• Facilitate workshops and events that raise awareness of cultural diversity and inclusion on campus

Collaboration and Communication:

• Collaborate with faculty, staff, and external partners to ensure a holistic support system for students
• Act as the liaison between students and the university administration on matters related to student services and well-being

Crisis Management:

• Provide immediate support and guidance to students in crisis situations, including health emergencies, personal challenges, or academic difficulties
• Work with relevant campus resources to coordinate appropriate responses to student crises
• Be available to respond to student emergencies and critical events outside of regular working hours, ensuring timely and effective support when needed

Required Education

• A minimum of bachelor's degree in a relevant field is required e.g. Business Administration or Education

Professional Experience

• 5-8 years of experience in student support services, academic advising, or student affairs, preferably in a higher education environment.
• Experience in events coordination
• Experience in working in a diverse environment
• The ability to communicate in English and Arabic is essential; knowledge of national culture and traditions is highly desired

Competencies and Skills

• Knowledge of university programs and operations, including Administrative and Academic Affairs, is preferred
• Strong interpersonal and communication skills with the ability to connect with students from diverse cultural and academic backgrounds
• Ability to work under pressure and manage multiple tasks simultaneously
• A compassionate, empathetic approach to student issues with a strong commitment to student success
• Proficient in using student management software and office productivity tools.
• Proficiency in Arabic and English is required
• Strong organizational and administrative skills
• Knowledge of well-being services and mental health support strategies in a university setting.

If you are interested, please submit your CV and Cover Letter via email to Kindly include the position you are applying for in the subject line.

Salary and further compensation commensurate with degree and experience. Benefits package includes health insurance, housing, and transportation, children school fees allowances subject to coordination of benefits.

GSU is committed to fair employment practices and encourages women and men of all national, ethnic, and religious backgrounds to apply and join our expanding team. UAE nationals are encouraged to apply. UAE residents are preferred.

Are you passionate about delivering exceptional customer service and supporting students in need? Do you have a strong background in communication, problem-solving, and crisis management?

We are seeking a highly skilled and empathetic Student Housing Advisor to join our team. As the first point of contact for international scholarship students living abroad, you will be responsible for providing timely, solutions-focused support via phone, chat, and email.

• Handle incoming calls, messages, and emails related to student accommodation concerns.
• Provide accurate information about housing policies, host family arrangements, and emergency procedures.
• Log and triage inquiries based on urgency, ensuring proper escalation where required.

• Identify and escalate critical issues (e.g., safety concerns, housing disputes, emotional distress).
• Work closely with the Student Housing Coordinator and on-ground partners to ensure swift resolution.
• Maintain detailed records of all calls, incidents, and follow-up actions in the centralized system.

• Maintain professional and supportive communication with students from diverse cultural backgrounds.
• Provide reassurance and interim guidance for students awaiting further support or relocation.
• Conduct follow-up calls as needed to ensure resolution and student satisfaction.

• Accurately document all interactions in the housing support database.
• Coordinate with overseas housing providers, internal staff, and external partners as directed.
• Support housing reports with relevant call center data and logs.

• Diploma or Bachelor's degree in Communications, Customer Service, Social Work, or a related field.
• 2+ years of experience in a call center, hotline, or student services environment.
• Fluency in both Arabic and English (spoken and written) is mandatory.
• Strong interpersonal skills with a compassionate and professional approach.
• Willingness to work shifts, including evenings, weekends, or holidays to support international time zones.
• Familiarity with student accommodation services and international education is a plus.

• Experience working with CRM systems or support ticketing platforms.
• Prior experience in handling sensitive cases or working with youth / students abroad.
• Knowledge of housing systems in the USA, Canada, Australia, or New Zealand.

Join us in making a difference in the lives of students around the world!

Student Support Teacher Opportunity

This role is responsible for providing academic support to students in a school setting. The successful candidate will deliver engaging lessons that cater to diverse learning styles and individual student needs, including ESL and gifted students.

Key responsibilities include maintaining accurate records of planning, assessments, and attendance, ensuring policies and codes of conduct are consistently followed. Additionally, the teacher will use media and technology effectively in the classroom to enhance learning experiences.

• Bachelor's degree in Education or related field.
• Proven experience in teaching and supporting students with diverse needs.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively as part of a team.

The ideal candidate will have opportunities for professional growth and development, as well as collaboration with colleagues to develop teaching resources and contribute to the school's co-curricular and extra-curricular programs.

Regular communication with parents is essential to keep them informed of student progress, upholding confidentiality where required. Participation in staff meetings, school events, and extra duties as needed demonstrates commitment beyond the standard workday.

UOWD10662 - Student Support and Conduct Coordinator

Business Unit

Administration

Job Family

Not Applicable

Department

Registrar

Contract Type

Limited Contract Full Time

Location

Dubai

Established in 1993, the University of Wollongong in Dubai (UOWD) is the first international Australian university in the UAE. It is a branch campus of the University of Wollongong, which has campuses in Australia, Hong Kong, and Malaysia. University of Wollongong Dubai (UOWD) offers over 40 internationally recognised bachelor and master degrees spanning 10 in-demand industry sectors.

The first internationally accredited Australian university in the UAE, we are the education gateway of choice for over 5,500 students representing 108 nationalities. UOWD students can choose from a wide range of graduate and post-graduate degree courses in engineering, business, ICT, healthcare, communications and media. All of our degree courses are accredited by the UAE Ministry of Education’s Commission for Academic Accreditation (CAA) and licensed by Dubai’s Knowledge and Human Development Authority (KHDA), and recognised by leading professional organisations such as AACSB, ACCA, ACS, CIM, CIPD, CPA, Engineers Australia, PMI, and others.

Led by a highly qualified internationally experienced faculty, each of whom holds a PhD and recognised as a leader in their field, our academics are actively involved in research activities across 100 ground-breaking fields, as well as having strong industry ties. Our global community of 152,000 alumni are pursuing career goals with respected blue-chip companies and industry giants such as 3M, ADCB, Adidas, Amazon, Deloitte, Emirates, FedEx, GE, IBM, Microsoft and Pepsico. And, research reveals that 83% of fresh graduates are employed within six months of graduation. UOWD students are also invited to gain an international perspective with the opportunity to transfer between the four campuses, with their degrees awarded from Australia.

Life at UOWD is rooted in the continued pursuit of excellence through teaching, research and industry engagement, with the student experience at its heart.

Our 200,000-square-foot campus at Dubai Knowledge Park features access to cutting-edge technologies and a mix of traditional and innovative learning spaces, all houses in a vibrant modern setting that promises to deliver an enriched learning experience for all our students.

*QS World University Rankings 2024

At the University of Wollongong in Dubai (UOWD), we pride ourselves on delivering a world-class learning experience to a diverse and dynamic student body. We’re looking for a dedicated and proactive Student Support and Conduct Coordinator to join our Registry Services team. This is an exciting opportunity to make a meaningful impact on the student experience by supporting wellbeing, academic integrity, and positive campus culture in a diverse, multicultural environment.

As the Student Support and Conduct Coordinator, you will:

Lead the front-facing Registry team, ensuring high-quality support for student enquiries.

Oversee student conduct processes, including disciplinary cases, academic integrity matters, and appeals.

Ensure consistent application of policies, regulations, and compliance with local and international higher education standards.

Deliver training, workshops, and awareness programs to promote a culture of academic integrity and student success.

Liaise with internal stakeholders, parents, and UOW Australia to ensure smooth communication and alignment with best practices.

This role requires a balance of empathy and professionalism, making it ideal for someone passionate about student welfare while skilled in handling sensitive, complex situations. This is a dynamic, people-focused role that requires balancing student support with firm but fair enforcement of university standards.

As a Student Support and Conduct Coordinator, you will play a vital role in:

Student-Facing Support

Oversee and guide the Registry front desk team, ensuring that all student enquiries are managed effectively and resolved with a student-success focus.

Work closely with other support units (e.g., Academic Success Centre, Finance) to ensure seamless student service.

Handle escalations with professionalism, empathy, and a commitment to positive outcomes.

Student Conduct & Integrity

Manage cases of academic and non-academic misconduct, including investigations, disciplinary hearings, and appeals.

Ensure all processes follow due procedure and uphold the principles of fairness, transparency, and academic integrity.

Provide advice and guidance to students and faculty on conduct and academic integrity policies.

Policy & Compliance

Ensure institutional policies and student regulations are applied consistently and in line with university and higher education frameworks.

Stay current with local and international regulatory requirements, ensuring compliance in all student conduct processes.

Collaborate with faculty, legal teams, and student services to uphold policy standards.

Awareness & Training

Develop and deliver workshops, training sessions, and orientations on student regulations, academic integrity, and disciplinary processes.

Lead awareness campaigns that promote a culture of respect, accountability, and academic honesty across the campus.

Engage students, parents, and staff in conversations around wellbeing, behaviour, and success.

Liaise with UOW Australia on student exchange and transfer matters, ensuring alignment with global best practices.

Contribute to Registrar’s annual planning and support the smooth operation of registry services.

Build strong, respectful relationships with internal and external stakeholders, including regulatory bodies and accreditation authorities.

Qualifications

A bachelor’s degree in education, or a related field (essential)

Additional training in mediation, student conduct, or mental health first aid is an advantage.

Experience

3–5 years in student services, academic administration, or student conduct roles within higher education.

Skills

Strong case management, investigation, and conflict resolution abilities.

Excellent problem-solving and analytical skills, especially in system-based scheduling conflicts or capacity constraints

Effective communication and stakeholder engagement skills, with the ability to work across academic and administrative units

Proficiency with Microsoft Office and student information systems.

High emotional intelligence, sound judgment, and a commitment to fostering a safe, inclusive, and supportive learning environment.

The successful candidate will enjoy interaction with a professional and dynamic team of highly respected educators from over 50 different countries and exposure to students from over 100 nationalities.

The University offers an expatriate package, which is an attractive tax-free salary. The expatriate package includes five weeks of paid leave per year, private medical insurance for employee and eligible dependents, life and disability insurance and education allowance for dependents. The University is located in Knowledge Park, Dubai and has excellent teaching, learning and research facilities as well as access to Library resources that meets international standards.

UOWD is an equal opportunity employer that attracts, develops, motivates, empowers, and retains a diverse workforce.

Provide student counselling and student support for the Undergraduate Program

• Provide counselling services to undergraduate students at ADSM
• Provide assistance to the Academic Support Manager in supporting undergraduate students at ADSM within the Academic Support Center
• Provide assistance to the Undergraduate program administration on student-related matters, as required

• The candidate should have the qualifications to provide counselling to students. The candidate should have a minimum of a Bachelor degree and professional certification in counselling. The candidate should ideally have experience in working in Academia, especially with undergraduate programs. Experience in the UAE is preferred