185 Employee Onboarding jobs in the United Arab Emirates

At Pemo, we believe that all business owners deserve to be successful. Business owners deserve to spend their time and money doing what they do best - running their businesses. They deserve to stay in control of their finances, at any point in time, effortlessly That's why we have built the all-in-one spend management platform that empowers MENA business owners and their teams. With Pemo, company spending becomes easy, fast and transparent. Teams can spend smarter and autonomously. Business owners can run more efficient workplaces and keep control of their finances. Pemo gives superpowers to businesses so they can be bold and fast.

→ nurture a friendly & safe environment

→ foster a strong sense of collaboration

→ trust each other and are positive challengers

→ encourage everyone to make courageous decisions

→ are no-ego doers

→ shoot for the moon and work backwards

As part of the Customer Success team, your mission will be to provide amazing service to our customers, and serve as the first point of contact. After assessing their needs, your role will be to guide and hand hold them gently through the onboarding process, and train them along the way to quickly become comfortable and expert users of Pemo

- Serve as the primary point of contact for new customers throughout their onboarding process, ensuring a smooth and timely transition to using our software.

- Conduct thorough assessments of the customer's needs and goals in order to improve and streamline our onboarding process.

- Collaborate with cross-functional teams including sales, customer success, and product to gather relevant information regarding the customer's journey and experience to ensure more streamlined handovers.

- Coordinate and facilitate onboarding activities with our customers (e.g. account set up with the customer)

- Provide a proactive approach to onboarding through asking questions to understand their goals, concerns, and expectations.

- Provide a consultative approach and act as a trusted advisor to the customer offering recommendations, and data-driven insights to optimize their experience.

- Enthusiastic

- Super organized and has great attention to detail

- Excellent communication and interpersonal skills

- Collaborative and willing to learn

- Thrives in a customer centric environment

- Comfortable working independently and remotely as well as collaboratively

Some cool stuff at Pemo:

- You will work with an international team of experts

- We give you the freedom to explore and suggest

- You will learn new things and enter a sector which is growing and will have a direct impact on the company's future

- You will be involved in a seed-stage startup backed by prominent international investors (Cherry Ventures, Fintech Collective, Speedinvest, and others) as well as the CEOs of some of the most successful Fintech scale-ups in Europe and South East Asia, such as Nium or Qonto

Job Summary

We are seeking a proactive Onboarding Specialist to support service providers in integrating with UAE PASS. The role involves guiding entities through the onboarding process, ensuring compliance, and coordinating with internal and external stakeholders.

1. Act as the main contact for service providers during onboarding
2. Ensure compliance with UAE PASS guidelines and documentation requirements
3. Coordinate with technical and business teams to resolve challenges
4. Track onboarding progress and suggest process improvements

1. Bachelor's degree in Business, IT, or a related field
2. 6+ years of experience in onboarding, project coordination, or customer support
3. Strong communication, problem-solving, and multitasking skills
4. Basic understanding of APIs and authentication processes, OAuth, OpenID

• Seniority level: Not Applicable
• Employment type: Contract
• Job function: Human Resources
• Industries: IT Services and IT Consulting

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Get notified about new Onboarding Specialist jobs in Dubai, United Arab Emirates.

Location: Dubai, Dubai, United Arab Emirates

We are seeking a highly skilled Onboarding Specialist to facilitate the end-to-end onboarding process for new colleagues. As part of our HR team, you will be responsible for ensuring compliance with UAE labor laws and company policies.

You will prepare and maintain all necessary onboarding documentation, including employment contracts, offer letters, and other required legal documents. Additionally, you will coordinate with various departments to ensure timely completion of onboarding activities such as IT setup, access to systems, and office space arrangements.

The ideal candidate will have proven experience in effective onboarding, strong interpersonal and communication skills, and proficiency in using tools to maintain trackers and data for onboarding.

• Facilitate the onboarding process for new colleagues
• Prepare and maintain onboarding documentation
• Coordinate with departments for onboarding activities
• Guide new hires through paperwork and recordkeeping

Required Skills and Qualifications

• Proven experience in onboarding
• Strong interpersonal and communication skills
• Proficiency in using onboarding tools

Benefits and Opportunities

• Mid-senior level role
• Full-time employment
• Human Resources function
• Food and Beverage Services industry

The Onboarding Specialist plays a crucial role in ensuring a seamless transition of new hires into the organization. This involves coordinating with various departments to ensure that all necessary paperwork, training, and equipment are in place for new employees.

Key responsibilities include:

1. Providing support to new hires during their onboarding process;
2. Ensuring compliance with labour law and regulations;
3. Managing documentation for employees;
4. Coordinating with HR and other departments to ensure timely completion of tasks;
5. Maintaining accurate records and reports as required.

To be successful in this role, the ideal candidate should possess excellent communication skills, strong multitasking abilities, and a keen eye for detail. A background in HR or Business Administration is preferred but not essential.

Benefits of this role include:

• A dynamic work environment;
• The opportunity to work with a talented team;
• Professional growth and development opportunities;
• A competitive remuneration package.

If you are a motivated and organized individual who enjoys working in a fast-paced environment, then this could be the ideal role for you.

Manage the full onboarding process for Russian-speaking corporate clients, ensuring all required documentation is collected, verified, and processed in a timely manner

Act as the primary point of contact during the onboarding phase, maintaining a high level of service and responsiveness

Coordinate closely with internal teams (legal, compliance, operations, and tech) to facilitate account setup and platform integration

Support clients in navigating the platform, understanding key features, and ensuring a seamless activation experience

Ensure all onboarding activities comply with internal policies, regulatory requirements, and KYC / AML standards

Maintain accurate records in CRM and onboarding tools, and track progress of all active cases

Proactively identify onboarding issues and bottlenecks and propose improvements to processes and documentation

Provide translation support where necessary for onboarding materials, communications, and documentation

Prior experience in corporate clients onboarding

Strong understanding of corporate documentation and KYC / AML onboarding requirements

Excellent organisational skills and attention to detail

Client-centric mindset with strong interpersonal and problem-solving skills

Proficient with Microsoft Office and CRM systems (e.g., Salesforce or HubSpot)

Experience in fintech or financial services platforms is a strong advantage

Ability to work under pressure and handle multiple client onboarding processes simultaneously

What We Offer

Opportunity to work at the cutting edge of fintech and digital wealth management

Fast-paced and international working environment

A collaborative and supportive team culture

Competitive compensation and benefits package

Career growth potential in a scaling organisation

Why Join Reluna?

At Reluna, you'll be part of a forward-thinking team passionate about redefining the wealth management space.

We value initiative, innovation, and collaboration.

How to Apply

Please submit your updated CV in English.

Due to the volume of applications, only shortlisted candidates will be contacted.

Key Requirements

Fluency in Russian and English (both written and spoken) is essential

We are looking for a Talent Onboarding Coordinator to join our HR team. This role will be responsible for ensuring all new hires have a seamless onboarding experience. You will bridge the gap between recruitment, HR, and department managers, ensuring smooth integration, ongoing support, and reducing early turnover.

Responsibilities

• New Hire Coordination & Onboarding Support
• Act as the main point of contact for all new hires, guiding them through their onboarding process
• Work closely with the Hiring Managers & the Business Development teams to ensure all employment formalities (visas, contracts, system access, paperwork) are completed before their first day.
• Provide pre-arrival guidance (relocation support)
• Ensure new hires receive all necessary tools, training schedules, and introductions to colleagues & managers
• Performance & Engagement Monitoring
• Address any concerns or roadblocks faced by new hires, acting as an escalation point for support
• Retention & Turnover Prevention
• Act as a trusted advisor for new hires, ensuring they feel supported & engaged
• Proactively identify at-risk employees and work with managers on intervention strategies
• Work with HR to conduct exit interviews for any new hires who leave early, analyzing trends & proposing solutions
• Continuously refine onboarding processes to improve efficiency and experience
• Provide regular reports to leadership on new hire success rates, engagement levels, and recommendations for improvement
  
  

• Experience: 2+ years in HR, recruitment, employee onboarding, or a similar coordination role, preferably within IT Solutions sector.
• Education: Bachelor's degree in HR, Business Administration, or a related field (preferred but not essential with relevant experience)
• Organizational Skills: Exceptional ability to manage multiple tasks, track progress, and ensure seamless onboarding processes
• Communication: Strong interpersonal and communication skills to liaise effectively with new hires, managers, and HR
• Problem-Solving: Ability to anticipate challenges new hires may face and proactively provide solutions
• Attention to Detail: High level of accuracy in managing onboarding documents, compliance requirements, and scheduling
• Proactive & People-Focused: Passion for creating a great employee experience, ensuring smooth transitions for new hires, and reducing turnover
• Cultural Awareness: Experience supporting international hires with relocation, visa processes, and adapting to a new work environment

• Seniority level Not Applicable

• Employment type Contract

• Job function Human Resources
• Industries IT Services and IT Consulting

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The primary objective of this role is to facilitate a seamless onboarding process for new hires, ensuring they are well-equipped to excel in their positions.

• New Hire Coordination and Onboarding Support:
• Expertise in Employee Life Cycle Management (Onboarding-Offboarding Process)
• Familiarity with UAE Labour Law
• Visa, Work Permit, and Legal Documentation Administration

• Bachelor's degree in Human Resources, Business Administration, or a related field
• Strong multitasking and time management skills
• Excellent Communication Skills

At Pemo, we believe that all business owners deserve to be successful. Business owners deserve to spend their time and money doing what they do best - running their businesses. They deserve to stay in control of their finances, at any point in time, effortlessly! That's why we have built the all-in-one spend management platform that empowers MENA business owners and their teams. With Pemo, company spending becomes easy, fast and transparent. Teams can spend smarter and autonomously. Business owners can run more efficient workplaces and keep control of their finances. Pemo gives superpowers to businesses so they can be bold and fast.

→ nurture a friendly & safe environment

→ foster a strong sense of collaboration

→ trust each other and are positive challengers

→ encourage everyone to make courageous decisions

→ are no-ego doers

→ shoot for the moon and work backwards!

As part of the Customer Success team, your mission will be to provide amazing service to our customers, and serve as the first point of contact. After assessing their needs, your role will be to guide and hand hold them gently through the onboarding process, and train them along the way to quickly become comfortable and expert users of Pemo!

- Serve as the primary point of contact for new customers throughout their onboarding process, ensuring a smooth and timely transition to using our software.

- Conduct thorough assessments of the customer’s needs and goals in order to improve and streamline our onboarding process.

- Collaborate with cross-functional teams including sales, customer success, and product to gather relevant information regarding the customer’s journey and experience to ensure more streamlined handovers.

- Coordinate and facilitate onboarding activities with our customers (e.g. account set up with the customer)

- Provide a proactive approach to onboarding through asking questions to understand their goals, concerns, and expectations.

- Provide a consultative approach and act as a trusted advisor to the customer offering recommendations, and data-driven insights to optimize their experience.

- Enthusiastic

- Super organized and has great attention to detail

- Excellent communication and interpersonal skills

- Collaborative and willing to learn

- Thrives in a customer centric environment

- Comfortable working independently and remotely as well as collaboratively

Some cool stuff at Pemo:

- You will work with an international team of experts

- We give you the freedom to explore and suggest

- You will learn new things and enter a sector which is growing and will have a direct impact on the company’s future

- You will be involved in a seed-stage startup backed by prominent international investors (Cherry Ventures, Fintech Collective, Speedinvest, and others) as well as the CEOs of some of the most successful Fintech scale-ups in Europe and South East Asia, such as Nium or Qonto

We are seeking a highly organized and customer-centric individual to join our team as a Customer Onboarding Representative.

• Provide exceptional support to new customers throughout the onboarding process, ensuring a seamless transition to using our platform.
• Conduct thorough needs assessments to identify opportunities for improvement in our onboarding process.
• Collaborate with cross-functional teams to gather relevant information regarding the customer journey and experience.
• Coordinate and facilitate onboarding activities with our customers.
• Develop a proactive approach to onboarding by asking insightful questions to understand customer goals, concerns, and expectations.

• A strong focus on providing excellent customer service and support.
• Excellent organizational, communication, and interpersonal skills.
• Ability to thrive in a fast-paced, dynamic environment.
• Strong attention to detail and ability to multitask.
• Proficiency in using digital tools and platforms.

This is an excellent opportunity for a motivated and customer-focused individual to join our team and make a real impact. If you are looking for a challenging and rewarding role that offers opportunities for growth and development, then we encourage you to apply.

As a valued member of our team, you will have access to ongoing training and development opportunities, as well as a competitive compensation package.