901 Employee Relations Manager jobs in the United Arab Emirates

Workplace Conflict Resolution Specialist

Our organization seeks a Workplace Conflict Resolution Specialist to assist in monitoring and resolving employee relations issues, including resolution and follow-up. The successful candidate will support management with handling and resolving Human Resources issues.

Key Responsibilities:

• Monitor hiring and recruitment processes for compliance with local, state, and federal laws, as well as company policies and standards.
• Inform Human Resources management of employee relations issues.
• Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies, and guidelines.
• Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs.

Additional Responsibilities:

• Review and maintain accurate employee records and files (e.g., interview documents, I-9s).
• Assist in logistics administration and scheduling of annual employee surveys.
• Answer phone calls and record messages.

Requirements:

• High school diploma or G.E.D. equivalent.
• At least 1 year of related work experience.
• At least 1 year of supervisory experience.

As a Dispute Analyst, you will play a pivotal role in resolving customer disputes and ensuring a seamless user experience.

• Resolve customer complaints in a fair and professional manner
• Conduct thorough investigations into trading activity to prevent fraudulent behavior
• Develop and implement strategies to enhance customer service
• Utilize data analysis to identify areas for product improvement
• Serve as the voice of the customer across the organization

• Provide constructive feedback and coaching opportunities
• Regularly conduct customer and complainant surveys
• Share knowledge and best practices within the organization

• Minimum 1 year of experience in customer-facing roles or customer service
• Strong technical skills with ability to handle complex queries
• Exceptional written communication and active listening skills
• Ability to multitask and prioritize tasks effectively
• Knowledge of blockchain, cryptocurrency, and P2P payments is beneficial

Join our team of professionals who handle customer complaints and ensure a positive user experience.

We are seeking an experienced Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for handling customer inquiries, resolving disputes, and providing excellent customer service.

You will be the voice of the customer across the organization, ensuring that their needs are heard and addressed in a timely and professional manner.

This role is perfect for someone who is passionate about delivering exceptional customer service and has a strong ability to empathize with customers.

• Handle customer inquiries and resolve disputes in a fair and timely manner.
• Provide excellent customer service through phone, email, or live chat.
• Escalate complex issues to senior staff members when necessary.
• Collaborate with internal teams to resolve customer issues and improve processes.
• Stay up-to-date with product knowledge and industry trends to provide accurate information to customers.

• 1+ years of experience in customer-facing roles or customer service representative positions.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize tasks effectively.
• Knowledge of blockchain, crypto, and P2P payments is a plus.
• Fluency in English required; additional languages an advantage.
• Able to work irregular hours, including nights and weekends.

• Be part of a dynamic and fast-paced team.
• Collaborate with world-class talent in a global organization.
• Tackle unique projects with autonomy and innovation.
• Grow your career with opportunities for continuous learning.
• Enjoy competitive salary and company benefits.

Binance is committed to being an equal opportunity employer, valuing diversity and inclusion in the workplace.

Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region’s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.

Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.

Property Finder was created with a vision to provide a seamless experience to people in their real estate journey. Over the last decade the platform has evolved as a go-to marketplace for real estate brokerages, developers and house hunters to make informed decisions on all things real estate.

Company Profile

Property Finder is the leading digital real estate platform in the Middle East and North Africa region.

A UAE-born startup, Property Finder expanded its operations to Qatar, Bahrain, Saudi Arabia, and Egypt over the years. Recently, it acquired a significant stake in Zingat in Turkey.

The company is one of the largest technology start-ups in the region and on a journey to becoming a Unicorn. We are aspiring to create a lighthouse technology company which will have a lasting impact in the entire tech ecosystem in our geography.

We encourage our people to move fast, be bold and offer them countless ways to make an impact in a fast-growing organization. Our goal is to ensure that our people find their time at Property Finder a rewarding investment where the company’s growth also means personal growth.

Property Finder generates most of its revenues through B2B sales of subscriptions, building on a resilient model of recurrent revenues.

Core Solutions

Property Finder offers a host of solutions for the customers and end users:

At our core, we offer the most comprehensive real estate listing database to people in the region and aspire to improve everyone’s property journey with technology.

We then match the property seekers with real estate professionals (our clients) effectively operating a marketplace adding value to both sides of the journey. We also offer value added products to our clients like a real estate CRM platform among others.

Thanks to our wide market coverage and leading position, Property Finder has the best real estate data in the region. This data is opening new avenues for the company now, for example we are publishing the official Real Estate index (Mo’Asher) for Dubai, in partnership with the government.

We have many exciting growth avenues ahead of us. The next few years will definitely be an exciting rocketship journey for us at Property Finder.

The Position

Position Title

Public Relations Manager

Reports To

Director of PR & Corporate Communications

Position Summary

Join the dynamic team at Property Finder as the key player in our PR Team. With your proactive creative mindset, we'll collaborate with partners, host impactful and memorable events, and share our brand story like never before. Reporting directly to the Director of PR & Corporate Communications, we're looking for someone eager to build connections and make a lasting impact on the Property Finder brand and story.

Key Responsibilities

• Collaborate directly with the Director of PR and Corporate Communication to craft and execute a targeted PR strategy that aligns with Property Finder's mission and goals in the industry.
• Identify and seize opportunities to boost Property Finder's image and visibility across diverse media outlets and formats emphasizing our unique position in the markets we operate in.
• Actively engage with various media outlets to amplify Property Finder's narrative, ensuring consistent and favorable media coverage that highlights our market leadership from different aspects.
• Monitor and analyze PR outcomes, refining strategies as needed to enhance impact and reach within the sector.
• Build and maintain strong relationships with key media figures, influencers, and industry experts who are pivotal in our industry.
• Lead the development and distribution of impactful press opportunities and materials, including press releases, articles, and speeches, that clearly communicate Property Finder's messages and market insights.
• Manage PR crisis effectively, safeguarding Property Finder's reputation.
• Work closely with internal teams, including marketing, Data and product development, to ensure a unified,compelling and aligned brand message.
• Regularly report to senior management with detailed insights and analysis of PR results, offering data-driven recommendations to continually refine our PR approach.
• Stay ahead of the latest trends, competitive moves, and market shifts, ensuring we remain at the forefront of the industry communication.
• On occasion manage relevant sponsorship efforts with large scale events that cement the brand's visibility to a consumer audience, for example the current Once Upon A Time In Dubai partnership.
• Manage internal media newsletters outlining brand coverage to the wider organisation.
• Regional hub role: Manage press/PR activity queries from marketing teams in the wider region to ensure alignment with the brand messaging and activities of the head office.
• Maintain/drive relationships with the communications agency and media monitoring agency to ensure timely delivery of all assets, clear tracking of press coverage, and alignment on all media efforts.
• Own/Lead the Property Finder CSR initiative SheForShe, liaising with partner on mentor and mentee experiences, content, event management and programme syllabus.

The Person

Desired Qualifications

• A Bachelor degree in PR, Communications, Marketing, or Media field
• 4-6 years in the PR realm.
• Adaptable to a high-growth and fast-paced vibrant working environment
• Outstanding written and verbal communication skills and a passion for great creative and editorial writing.
• Driven by passion and consistently aim for the best results
• Highly organized and efficient
• Works well with teams outside of the communications and marketing space

Property Finder Principles

• Move fast and make things
• Data beats opinion, speed over perfection
• Don’t confuse motion with progress
• Failure is success if we learn from it
• People over pixels

Our promise to talent

At Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed.

Property Finder Guiding Principles

• Think Future First
• Data Beats Opinions, Speed Beats Perfection
• Our People, Our Power
• The Biggest Risk is Taking no Risk at All

Interested in building your career at Property Finder? Get future opportunities sent straight to your email.

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Location: Abu Dhabi, UAE

Department: Customer Relations

Reports To: Director of Customer Relations

Position Type: Full-Time

With a strong commitment to customer satisfaction and continuous improvement, we are seeking a Customer Relations Manager to join our team and lead efforts in building and maintaining strong customer relationships.

Job Summary: As a Customer Relations Manager, you will play a pivotal role in enhancing the overall customer experience by managing and strengthening relationships with our clients. You will be responsible for understanding customer needs, resolving issues, and ensuring customer satisfaction while collaborating with various departments to drive improvements in our products and services.

Key Responsibilities:

1. Customer Engagement: Proactively engage with customers to understand their needs, expectations, and concerns. Build and maintain strong, long-lasting customer relationships.
2. Issue Resolution: Address customer inquiries, complaints, and issues promptly and professionally. Work closely with the customer support team to ensure timely resolution.
3. Customer Feedback: Collect and analyze customer feedback to identify trends and areas for improvement. Share insights with relevant departments for product and service enhancement.
4. Customer Advocacy: Identify and nurture customer advocates who can provide testimonials, referrals, and case studies to showcase our company's success stories.
5. Cross-Functional Collaboration: Collaborate with sales, marketing, product development, and other departments to align customer needs with business strategies and initiatives.
6. Customer Training: Develop and implement customer training programs to ensure customers maximize the value of our products/services.
7. Data Management: Maintain accurate customer records and interactions in the CRM system. Utilize data to create reports and dashboards for management and performance tracking.
8. Customer Retention: Develop and execute customer retention strategies, including loyalty programs and customer appreciation events.
9. Market Intelligence: Stay updated on industry trends and competitive offerings to provide insights that can help shape our customer relations strategies.

Qualifications:

• Bachelor's degree in business, marketing, or a related field. Master's degree is a plus.
• Proven experience (4+ years) in customer relations or a similar role.
• Exceptional communication and interpersonal skills.
• Strong problem-solving and conflict resolution abilities.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Customer-centric mindset and a passion for delivering outstanding customer experiences.

Benefits:

• Competitive salary and performance-based bonuses.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Professional development and training opportunities.
• Friendly and collaborative work environment.

How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications.

Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region’s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.

Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.

Property Finder was created with a vision to provide a seamless experience to people in their real estate journey. Over the last decade the platform has evolved as a go-to marketplace for real estate brokerages, developers and house hunters to make informed decisions on all things real estate.

Company Profile

Property Finder is the leading digital real estate platform in the Middle East and North Africa region.

A UAE-born startup, Property Finder expanded its operations to Qatar, Bahrain, Saudi Arabia, and Egypt over the years. Recently, it acquired a significant stake in Zingat in Turkey.

The company is one of the largest technology start-ups in the region and on a journey to becoming a Unicorn. We are aspiring to create a lighthouse technology company which will have a lasting impact in the entire tech ecosystem in our geography.

We encourage our people to move fast, be bold and offer them countless ways to make an impact in a fast-growing organization. Our goal is to ensure that our people find their time at Property Finder a rewarding investment where the company’s growth also means personal growth.

Property Finder generates most of its revenues through B2B sales of subscriptions, building on a resilient model of recurrent revenues.

Core Solutions

Property Finder offers a host of solutions for the customers and end users:

At our core, we offer the most comprehensive real estate listing database to people in the region and aspire to improve everyone’s property journey with technology.

We then match the property seekers with real estate professionals (our clients) effectively operating a marketplace adding value to both sides of the journey. We also offer value added products to our clients like a real estate CRM platform among others.

Thanks to our wide market coverage and leading position, Property Finder has the best real estate data in the region. This data is opening new avenues for the company now, for example we are publishing the official Real Estate index (Mo’Asher) for Dubai, in partnership with the government.

We have many exciting growth avenues ahead of us. The next few years will definitely be an exciting rocketship journey for us at Property Finder.

The Position

Position Title

Public Relations Manager

Reports To

Director of PR & Corporate Communications

Position Summary

Join the dynamic team at Property Finder as the key player in our PR Team. With your proactive creative mindset, we'll collaborate with partners, host impactful and memorable events, and share our brand story like never before. Reporting directly to the Director of PR & Corporate Communications, we're looking for someone eager to build connections and make a lasting impact on the Property Finder brand and story.

Key Responsibilities

• Collaborate directly with the Director of PR and Corporate Communication to craft and execute a targeted PR strategy that aligns with Property Finder's mission and goals in the industry.
• Identify and seize opportunities to boost Property Finder's image and visibility across diverse media outlets and formats emphasizing our unique position in the markets we operate in.
• Actively engage with various media outlets to amplify Property Finder's narrative, ensuring consistent and favorable media coverage that highlights our market leadership from different aspects.
• Monitor and analyze PR outcomes, refining strategies as needed to enhance impact and reach within the sector.
• Build and maintain strong relationships with key media figures, influencers, and industry experts who are pivotal in our industry.
• Lead the development and distribution of impactful press opportunities and materials, including press releases, articles, and speeches, that clearly communicate Property Finder's messages and market insights.
• Manage PR crisis effectively, safeguarding Property Finder's reputation.
• Work closely with internal teams, including marketing, Data and product development, to ensure a unified,compelling and aligned brand message.
• Regularly report to senior management with detailed insights and analysis of PR results, offering data-driven recommendations to continually refine our PR approach.
• Stay ahead of the latest trends, competitive moves, and market shifts, ensuring we remain at the forefront of the industry communication.
• On occasion manage relevant sponsorship efforts with large scale events that cement the brand's visibility to a consumer audience, for example the current Once Upon A Time In Dubai partnership.
• Manage internal media newsletters outlining brand coverage to the wider organisation.
• Regional hub role: Manage press/PR activity queries from marketing teams in the wider region to ensure alignment with the brand messaging and activities of the head office.
• Maintain/drive relationships with the communications agency and media monitoring agency to ensure timely delivery of all assets, clear tracking of press coverage, and alignment on all media efforts.
• Own/Lead the Property Finder CSR initiative SheForShe, liaising with partner on mentor and mentee experiences, content, event management and programme syllabus.

The Person

Desired Qualifications

• A Bachelor degree in PR, Communications, Marketing, or Media field
• 4-6 years in the PR realm.
• Adaptable to a high-growth and fast-paced vibrant working environment
• Outstanding written and verbal communication skills and a passion for great creative and editorial writing.
• Driven by passion and consistently aim for the best results
• Highly organized and efficient
• Works well with teams outside of the communications and marketing space

Property Finder Principles

• Move fast and make things
• Data beats opinion, speed over perfection
• Don’t confuse motion with progress
• Failure is success if we learn from it
• People over pixels

Our promise to talent

At Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed.

Property Finder Guiding Principles

• Think Future First
• Data Beats Opinions, Speed Beats Perfection
• Our People, Our Power
• The Biggest Risk is Taking no Risk at All

Interested in building your career at Property Finder? Get future opportunities sent straight to your email.

*

indicates a required field

First Name *

Last Name *

Preferred First Name

Email *

Phone

Resume/CV

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Public Relations Manager
Location: El-Fujairah, UAE

We are currently seeking a highly skilled and experienced Public Relations Manager to join our team in El-Fujairah, UAE. As the PR Manager, you will be responsible for managing and maintaining a positive public image for our company. This is an urgent position, so we are looking for candidates who can hit the ground running.

Responsibilities:
- Develop and implement effective PR strategies to enhance the company's reputation and brand image
- Create and maintain relationships with media outlets, journalists, and other key stakeholders
- Plan and coordinate press conferences, media interviews, and other events to increase media coverage
- Write and distribute press releases, articles, and other PR materials
- Monitor media coverage and prepare reports on the company's public image
- Handle crisis communication in a timely and effective manner
- Collaborate with marketing teams to align PR efforts with overall marketing campaigns

Requirements:
- Minimum 3 years of experience as a Public Relations Manager or similar role
- Excellent communication skills in English (fluency in Urdu or any African language is a plus)
- Strong network of media contacts in Pakistan or Africa (depending on preference)
- Experience working in fast-paced environments with tight deadlines
- Proven track record of successful PR campaigns
- Bachelor's degree in Communications, Public Relations or relevant field

If you have a passion for building strong relationships with the media, excellent communication skills, and experience in managing PR efforts for companies, then we want to hear from you Apply now to join our dynamic team.

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LXR Hotels & Resorts is a collection of independent, luxury properties that celebrate the unique character of each destination. Every hotel in the LXR portfolio offers a bespoke experience, combining authentic service with refined elegance and cultural richness. At LXR, we believe in creating unforgettable moments for our guests—and extraordinary opportunities for our team members.

As Government Relation Manager, you are ultimately responsible for overseeing the whole immigration and visa responsibilities, as well as manage any legal and government duties related to the hotel while supporting employee relations and departmental goals

What will I be doing?

Specifically, you will be responsible for performing the following tasks to the highest standards:

• Managing all applications of visas and cancellations and deal directly with immigration department for visa matters for team members, hotel management and their families
• Ensures that all hotel permits and licenses are obtained and in line with the legal and governments' requirements
• Tracking the renewal of hotel permits and licenses
• Manage the government relation department's budget and expenses
• Ensure the safekeeping of all team members passports
• Keep records of passports and visa expiry dates, inform team members in advance of passport expiry dates and extend/renew visas prior to expiry dates
• Maintain good relations and visits to the immigration, labour office, health department, ministry of information, traffic police as well as all government departments and ministries
• Provides assistance on police and court cases, immigration and labour issue and other related matters
• Ensures that all food handlers are having occupational health cards and ensures that expiring cards are renewed on time
• Provides assistance in obtaining visas for travelling key personnel
• Organize/Facilitate appointments for the Emirates ID card for team members
• Maintain and update all required reports in the system
• Carry out the fire, safety and evacuation procedures as required by the hotel fire policy
• Assist with other government relation tasks and resolve team members and management queries

What are we looking for?

A Government Relation Manager is always working on behalf of our Guests and working with other Team members.

To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• Previous experience of managing government relation responsibilities
• High level ofcomputer skillsproficiency
• Excellent leadership, interpersonal and communication skills
• Ability to work on own and in teams
• Accountable and resilient
• Commitment to delivering a high level of customer service
• Ability to work under pressure
• Flexibility to respond to a variety of work situations
• Excellent grooming standards both physically and communicatively
• Positive attitude
• Good communication and people skills
• Knowledge of the Abu Dhabi laws and regulations
• Luxury hospitality experience in a similar role

• Fluent in writing and speaking Arabic

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for

Our company is looking for a skilled professional to fill the position of Client Relations Manager . This role offers an exciting opportunity to work in a dynamic environment and contribute to the growth and success of our organization.

The successful candidate will be responsible for leading day-to-day client communications, maintaining strong relationships, and overseeing the planning and execution of press functions, press trips, and media-facing events. Additionally, they will deliver well-structured, compelling client reports and present campaign results with clarity.

To excel in this role, you will need strong experience in travel, lifestyle or luxury sectors. Fluency in English and Arabic (spoken and written) is a must. Proven ability to manage client relationships and lead junior team members is also essential. A strong media network and passion for building new connections are highly desirable.