275 Engagement jobs in the United Arab Emirates

Pontoon is hiring an Engagement Coordinator who reports to the Team Lead or Program Manager of the MSP.

This role manages the end-to-end ‘contractor lifecycle’ from offer acceptance through to onboarding, and all assignment changes in between (commonly known as HR Operations). In addition, this position serves as a contractor care function for in-bound queries as well as a custodian for the Banks’ policies and regulations - such as but not limited to background screening, tenure management and access provisioning.

(Position level commensurate with experience)

Required experience

• 2+ years’ experience in HR Operations – either on-site or via a staffing agency, as a minimum:
  • Onboarding
  • Background screening
  • Assignment Amendments
  • Responding to HR Tickets
  • Offboarding
• Working knowledge of relevant 3 rd party employment regulations, HR checks / processes and passing annual audits

Desirable experience

• Meet and exceed relevant SLA’s with ‘right first time’ mindset and predictable results.
• VMS experience – Fieldglass, Beeline, Wand etc.
• HRIS experience – Oracle, Workday, SuccessFactors etc.
• Banking, Financial Services or other services-based MNC experience including knowledge or PRO work and processes

Skills

• Exceptional customer service, written/verbal communication and stakeholder management skills
• Intermediate MS Excel

Education / Qualifications

• Bachelor's degree, or higher

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge and expertise to grow together.

Make an impact where it matters most.

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organisation with multiple different roles, our application process can vary.

On our career site , you will find some of the key steps you can expect to guide you along the way.

As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer.

Posting date:

Pontoon is hiring an Engagement Coordinator who reports to the Team Lead or Program Manager of the MSP.

This role manages the end-to-end ‘contractor lifecycle’ from offer acceptance through to onboarding, and all assignment changes in between (commonly known as HR Operations). In addition, this position serves as a contractor care function for in-bound queries as well as a custodian for the Banks’ policies and regulations - such as but not limited to background screening, tenure management and access provisioning.

(Position level commensurate with experience)

Required experience

• 2+ years’ experience in HR Operations – either on-site or via a staffing agency, as a minimum:
  • Onboarding
  • Background screening
  • Assignment Amendments
  • Responding to HR Tickets
  • Offboarding
• Working knowledge of relevant 3 rd party employment regulations, HR checks / processes and passing annual audits

Desirable experience

• Meet and exceed relevant SLA’s with ‘right first time’ mindset and predictable results.
• VMS experience – Fieldglass, Beeline, Wand etc.
• HRIS experience – Oracle, Workday, SuccessFactors etc.
• Banking, Financial Services or other services-based MNC experience including knowledge or PRO work and processes

Skills

• Exceptional customer service, written/verbal communication and stakeholder management skills
• Intermediate MS Excel

Education / Qualifications

• Bachelor's degree, or higher

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge and expertise to grow together.

Make an impact where it matters most.

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organisation with multiple different roles, our application process can vary.

On our career site , you will find some of the key steps you can expect to guide you along the way.

As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer.

Posting date:

A leading organization in the energy and consulting sector is seeking an accomplished
Engagement Director
to spearhead market development, drive strategic business growth, and cultivate senior-level client relationships. This high-impact leadership role is central to expanding market presence and securing long-term success.

Key Responsibilities

• Lead comprehensive
  market research and analysis
  to identify opportunities and competitive advantages.
• Drive
  business development strategy
  , from scouting and deal sourcing through to successful contract closure.
• Build and maintain trusted relationships with
  executive clients, partners, and stakeholders
  .
• Develop and deliver compelling
  proposals and pitches
  that secure high-value engagements.
• Represent the organization in
  high-level discussions, negotiations, and strategic partnerships
  .
• Oversee client engagement strategies to ensure
  satisfaction, retention, and growth
  .

Required Qualifications and Experience:

• 10–12 years of experience
  , including a minimum of
  4 years in a senior managerial capacity
  .
• Bachelor's degree in
  Engineering, Business Administration, or related discipline
  (advanced degree preferred).
• Proven expertise in
  consulting, program management, and stakeholder engagement
  within complex industries.
• Demonstrated success in
  leading large-scale projects
  to completion, on time and within budget.
• Strong leadership, communication, and negotiation skills with a
  strategic and visionary mindset
  .
• Project Management Professional (PMP) certification preferred.

This is a unique opportunity for a strategic leader to shape business growth at the highest level, influencing key markets and building enduring partnerships. The role offers exposure to complex, high-value projects and the chance to operate at the intersection of strategy, innovation, and client engagement.

We are currently hiring for Engagement Coordinators. The job holder manages administrative tasks, customer communication, document handling, and ensures compliance with Dubai's Jointly Owned Property Law (Law No. 6 of 2019).

Responsibilities:

• Welcome customers, address enquiries and complaints, and ensure customer satisfaction while upholding company policies.
• Coordinate with vendors (contractors, suppliers, service providers) for smooth operations.
• Review incoming invoices and process timely payments.
• Manage online services for customers and service providers.
• Assist the association manager with monitoring daily expenses and ensuring closure of service requests.
• Execute procurement requirements and manage documentation in Oracle.
• Recommend improvements in document management and shared folders.
• Perform other ad-hoc duties as required.

Requirements -

• Any Graduation degree with 2 years experience in relevant area preferably in a medium to large organization
• Proficiency in Oracle, Salesforce, and MS Office Suite.
• Strong attention to detail, communication and organizational skills.
• Immediate joiners preferred.

Benefits: Visa, Medical Insurance, Air ticket allowance

Salary: AED

Candidates on Visit, Cancelled or Own Visa can apply

Apply by dropping your CVs on to "Engagement Coordinator" or WhatsApp at

Job Types: Full-time, Permanent

Pay: AED4, AED6,000.00 per month

We are looking for an
Engagement Associate
for one of the MNC to join our local Operations team — someone who will be the welcoming face of our Centre and ensure every client interaction reflects excellence.

Job Location - Dubai

Industry - Looking candidates from Luxury Hotel

Accountabilities/ Job Description

Daily Operations:

 Maintains a high level of alertness and professionalism at the front counter by anticipating and responding to guests and potential clients' needs or queries

Handles all telephone calls in a professional and efficient manner which includes exuding a cheerful and clear tone

rganizes postage and document courier services, handle mail, incoming & outgoing deliveries

oordinates conference room bookings, refreshments for meetings and other special arrangements

andles all secretarial and administrative duties for clients, as requested

erforms check in & check out process for all clients

onduct up-selling and cross-selling to maximize revenue

Job Requirements:

minimum of two years customer service and administrative experience gained either in a
Hotel Front Desk/Club Floor environment

ustomer-oriented with excellent interpersonal and communications skills, with an open mind to changes

ood team player with a positive attitude and ability to work under pressure, juggling a variety of tasks

luency in English and another mainstream local language, depending on location

ood telephone manner and ability to perform secretarial tasks under deadlines

ble to handle correspondences and inquiries

nowledge of Microsoft Word, Excel,

Our client is a leading global real estate developer headquartered in Dubai.

The Engagement Coordinator is responsible for supporting the smooth functioning of community management operations, focusing on customer communication, service request handling, documentation, and vendor coordination

• Welcome residents/customers, respond to queries, and resolve complaints efficiently.
• Handle customer interactions across email, calls, walk-ins, and online platforms (Oracle, ECM Direct, Salesforce, We Care, Web portal, Mobile app).
• Coordinate with vendors (contractors, suppliers, service providers) and process invoices for timely payments.
• Assist the Association Manager with monitoring expenses, maintaining updated resident/occupant records, and tracking community KPIs & MBOs.
• Ensure on-time closure of service requests and accurate documentation of contracts, variations, and reports.
• Manage procurement processes through Oracle and ensure compliance with approved systems.
• Maintain office orderliness, uphold company values, and provide backup support for colleagues when needed.
• Perform daily courtesy calls, encourage survey participation, and ensure high customer satisfaction.

• Manage the community mailbox, ensuring timely and professional responses within SLA.
• Track correspondence and follow up on pending customer/resident requests.
• Provide accurate information courteously and confidently, even in challenging situations.

• Report any policy or procedure breaches immediately.
• Prepare monthly/quarterly community reports, as well as ad-hoc reports for management.

• Strong communication and customer service skills
• Proficient in MS Office; familiar with community systems
• Excellent organisational and multitasking ability
• Problem-solving and conflict handling
• Attention to detail and accuracy
• Team player with a polite and patient approach

Description
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution programmes that transform core processes in our customers businesses. An experienced programme manager, you will assume end-to-end responsibility for the delivery of complex programmes at scale, proactively identifying and managing both business and technical risks, resolving issues, escalating when appropriate, and driving projects to successful completion, while exceeding customer expectations.

In this role you will combine domain understanding of the energy industry, programme delivery and the technical understanding to drive successful implementations of AWS-based solutions for our customers. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment back to customer outcomes and value drivers. Applying AWS frameworks and mechanisms such as Working Backwards, Well-Architected and Cloud Adoption Framework while demonstrating business and technical credibility across diverse stakeholders, you will help our delivery teams to distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.

Role
This specific role is focused on assisting our energy customers to transform and digitise their supply chain operations both in capital project and operations phases, impacting capital expenditures P&L and supporting downstream processes. Specifically, you will:

• Define and develop the supply chain direction for AWS customers and internal AWS teams designing, building, optimizing, transforming and migrating applications, software, and services on the AWS platform
• Structure and guide our customers through their transformation journey, collaborating widely with business stakeholders to understand supply chain requirements and opportunities and translate them into technical solutions
• Build deep relationships with senior supply chain and IT customers to enable them to leverage the cloud effectively to rapidly build supply chain solutions
• Act as the focal point and champion for key AWS supply chain services and offerings including AWS Supply Chain, Supply Chain Command Center (SC3) and Warehouse Automation and Optimization (WAO)
• Participate in architectural discussions to help design and architect scalable data solutions on AWS to integrate multiple supply chain systems including WMS, TMS, ERP, and IoT devices

You will be expected to achieve and maintain relevant AWS certifications and continue to develop your domain-specific expertise, that will allow you to effectively communicate the benefits of AWS in the customer's business and technical context.

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies and industries.

Key job responsibilities

As an Engagement Manager (Business Transformation, Energy Supply Chain) in our Energy & Utilities practice, you will be responsible for:

• Designing and delivering business transformation programmes and projects using digital technology on the AWS Cloud
• Leading supply chain conversations within Energy customers to identify opportunities to transform end to end business processes of our customers
• Supporting the business to think about their problems in an Amazonian and innovative way driving business outcomes
• Leveraging comprehensive knowledge of supply chain, the energy industry and AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Leading complex team of customer, AWS and partners
• Building deep strategic relationships with senior business and technical customers and acting as a trusted advisor within the supply chain function
• Mentoring and developing project team members within the supply chain function, across the energy domain and to better delivery complex transformation initiatives.
• Partnering with ProServe Sales in identifying future supply chain roadmaps and accelerating customer innovation to increase business value through cloud adoption.

About The Team
Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

Basic Qualifications

• Master's degree in business, an Engineering field (preferably related to Energy Management) or Computer Science
• 5-10 years' experience across Energy, Supply Chain and Digital Solutions/Cloud development
• Extensive experience of managing complex multi-year projects or multi-stream programmes that have a large-scale business transformation impact and proven realisation of business benefits
• Project/programme management professional qualifications
• Experience of delivery in the Middle East

Preferred Qualifications

• AWS experience preferred, with proficiency in a wide range of AWS services and certifications (AWS Cloud Practitioner)
• Experience of hydrocarbon/electron supply chains in addition to materials supply chains
• Experience of core supply chain infrastructure set-up (supply chain strategy) as well as supply chain operations
• Proven consulting experience in taking projects from ideation, development of the business case, project/programme design, delivery and value realisation
• Experience of managing technical solution implementations and a base understanding of technology and architecture best practice to ensure effective hand-off and solutioning with technical consultants
• Languages: Arabic

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company
- Amazon Web Services EMEA Dubai FZ Branch

Job ID: A

A division of leading entertainment and sports agency Creative Artists Agency (CAA), CAA Portas is the leading management consulting firm dedicated to sport. We believe in the power of sport and physical activity to transform lives, communities and nations. We provide inspirational leadership to power this transformation, having fun and showing the passion for doing what we love.

We help sports leaders across the world on their most important, complex and urgent challenges and opportunities to achieve more for their organisations such as:

• Delivering significant and sustainable business performance
• Transforming organisations and develop future sport leaders
• Driving increased and more effective funding into sport
• Achieving lasting positive change in society

Overview

We're seeking a dynamic Project Manager/Senior Project Manager to join our Middle East team, bringing experience from a top-tier management consulting firm and a strong passion for sports. At CAA Portas, you'll collaborate closely with senior clients and lead multiple high-impact projects offering a unique level of ownership and visibility that allows you to showcase your entrepreneurial spirit.

Responsibilities:

• Manage single or multiple project teams to deliver exceptional impact
• Lead team problem-solving
• Lead client interactions and manage client relationships
• Produce high quality strategy presentations and deliverables
• Coach and develop team members to become excellent consultants
• Help drive Portas business development on a global basis
• Build the firm's knowledge base.

Requirements:

• Previous experience as a manager at a top tier strategy consulting firm or strategy experience in a reputed sports organisation
• Proven record of high performance and substantial achievements in your past positions
• Exceptional problem-solving skills
• Demonstrated leadership ability
• Excellent verbal and written English communication skills
• Genuine interest and passion in sport
• Solid sports industry knowledge is desirable
• Prepared to work on a global basis

Compensation And Benefits:

We offer a competitive compensation package commensurate with experience and qualifications. In addition to monetary compensation, we provide health insurance, gym subsidy, balanced work vs personal life.

Please ensure you provide complete and legible information in your application. An incomplete application may affect your consideration for employment.

Creative Artists Agency ("CAA") is committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect.

Please inform CAA's Recruitment Department if you need any assistance completing any forms or to otherwise participate in the application process.

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution programmes that transform core processes in our customers businesses. An experienced programme manager, you will assume end-to-end responsibility for the delivery of complex programmes at scale, proactively identifying and managing both business and technical risks, resolving issues, escalating when appropriate, and driving projects to successful completion, while exceeding customer expectations.

In this role you will combine domain understanding of the energy industry, programme delivery and the technical understanding to drive successful implementations of AWS-based solutions for our customers. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment back to customer outcomes and value drivers. Applying AWS frameworks and mechanisms such as Working Backwards, Well-Architected and Cloud Adoption Framework while demonstrating business and technical credibility across diverse stakeholders, you will help our delivery teams to distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.

This specific role is focused on assisting our energy customers to transform and digitise their supply chain operations both in capital project and operations phases, impacting capital expenditures P&L and supporting downstream processes. Specifically, you will:

• Define and develop the supply chain direction for AWS customers and internal AWS teams designing, building, optimizing, transforming and migrating applications, software, and services on the AWS platform
• Structure and guide our customers through their transformation journey, collaborating widely with business stakeholders to understand supply chain requirements and opportunities and translate them into technical solutions
• Build deep relationships with senior supply chain and IT customers to enable them to leverage the cloud effectively to rapidly build supply chain solutions
• Act as the focal point and champion for key AWS supply chain services and offerings including AWS Supply Chain, Supply Chain Command Center (SC3) and Warehouse Automation and Optimization (WAO)
• Participate in architectural discussions to help design and architect scalable data solutions on AWS to integrate multiple supply chain systems including WMS, TMS, ERP, and IoT devices

You will be expected to achieve and maintain relevant AWS certifications and continue to develop your domain-specific expertise, that will allow you to effectively communicate the benefits of AWS in the customer's business and technical context.

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies and industries.

Key job responsibilities

As an Engagement Manager (Business Transformation, Energy Supply Chain) in our Energy & Utilities practice, you will be responsible for:

• Designing and delivering business transformation programmes and projects using digital technology on the AWS Cloud
• Leading supply chain conversations within Energy customers to identify opportunities to transform end to end business processes of our customers
• Supporting the business to think about their problems in an Amazonian and innovative way driving business outcomes
• Leveraging comprehensive knowledge of supply chain, the energy industry and AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Leading complex team of customer, AWS and partners
• Building deep strategic relationships with senior business and technical customers and acting as a trusted advisor within the supply chain function
• Mentoring and developing project team members within the supply chain function, across the energy domain and to better delivery complex transformation initiatives.
• Partnering with ProServe Sales in identifying future supply chain roadmaps and accelerating customer innovation to increase business value through cloud adoption.

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

BASIC QUALIFICATIONS

• Master's degree in business, an Engineering field (preferably related to Energy Management) or Computer Science
• 5-10 years' experience across Energy, Supply Chain and Digital Solutions/Cloud development
• Extensive experience of managing complex multi-year projects or multi-stream programmes that have a large-scale business transformation impact and proven realisation of business benefits
• Project/programme management professional qualifications
• Experience of delivery in the Middle East

PREFERRED QUALIFICATIONS

• AWS experience preferred, with proficiency in a wide range of AWS services and certifications (AWS Cloud Practitioner)
• Experience of hydrocarbon/electron supply chains in addition to materials supply chains
• Experience of core supply chain infrastructure set-up (supply chain strategy) as well as supply chain operations
• Proven consulting experience in taking projects from ideation, development of the business case, project/programme design, delivery and value realisation
• Experience of managing technical solution implementations and a base understanding of technology and architecture best practice to ensure effective hand-off and solutioning with technical consultants
• Languages: Arabic

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.