15 Engagement jobs in the United Arab Emirates

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer touchpoint.
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights.
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
**Job Description**
Sprinklr is seeking a Professional Services Engagement Manager to join the EMEA team in Dubai. They will work with Customers directly as well as internal sales, services and partner teams to strategise around new Services business opportunities for new and existing customers as well as develop relationships with key customer stakeholders as a trusted advisor for Sprinklr services solutions, including implementation, managed services, training and support offerings.
As an expert in Sprinklr's value proposition and our services and support solutions, you will be responsible for the entire services sales process during pre-sale engagements, preparing service delivery proposals, bid responses, defining statements of work and commercial offers to ensure the successful deployment of Sprinklr, preparing our customers for long term value realisation from their adoption of Sprinklr's technology.
The candidate will possess the ability to gather customer requirements, design and propose complete solution offerings that clearly fit into customer's business requirements to solve their current pain points, alongside Sprinklr's account teams whilst also managing key internal metrics regarding profitability and margin. This role will report into the Director, Engagement Management EMEA.
**Main Responsibilities**
+ Partner with the Software Sales teams to scope and propose new services and support business, to grow existing accounts and secure new customers across our account portfolio with a particular focus on Contact Centre and CCaaS business across all verticals in the UK&I market.
+ Discover the requirements for Sprinklr clients to propose complete integrated service delivery offerings that clearly fit into customer's business requirements to solve their current pain points as well as long term operational models for multi-year adoption and value realisation
+ Develop proposals and respond to RFPs/RFIs positioning recommendations for Sprinklr deployment strategies to enable swift value realisation as well as longer term services proposals for retained and operational services
+ Lead executive services-sales presentations of Sprinklr services offerings, including at client locations, covering Sprinklr's UK&I region.
+ Document customer requirements, both technical and organisational, during the pre-sale cycle to inform a subsequent successful deployment of Sprinklr
+ Create compelling commercial proposals utilising a range of Sprinklr and partner delivery resources whilst balancing profitability and margin with closing new business.
+ Define Statements of Work that include scope, effort estimates & timelines for the delivery of services that will help customers achieve stated business outcomes from their adoption of the Sprinklr platform
+ Develop close plans, in collaboration with sales teams, for strategic opportunities and help drive opportunities to closure, including supporting negotiations with customer legal and procurement teams where required
+ Develop relationships with colleagues in success, services, product, sales and other delivery stakeholders to ensure solutions proposed are comprehensive and have sign-off from delivery owners
+ Develop relationships with key customers for growth and upside
+ Update and manage pipeline and prepare revenue forecasts for Services and Success offerings
**Desired Skills and Experience**
+ Previous experience in business development, professional services delivery or services sales
+ Bachelor's degree required
+ Fluency in English and Arabic required, additional languages beneficial
+ Ability to work individually and as member of a team
+ Decisive, quick thinking, reliable, and likes to take ownership
+ Attention to detail but flexible with a can-do attitude
+ Passion for solving client challenges and commitment to client delight
+ Experience in contact center / customer service software industry is preferred
+ Extremely strong written, verbal communication and presentation skills
+ Competency working in a highly-matrixed environment
+ Flexible and adaptable self-starter with strong relationship-buildingskills
+ Takes initiative and approaches all tasks and projects proactively
+ Ability to prioritise and complete multiple tasks with little to no supervision
+ Requires the ability to work independently with substantial latitude for action and decision, while maintaining focus on achieving optimal outcomes for Sprinklr and for our customers
**We focus on our mission** : Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data - helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing and Sprinklr Insights. Sprinklr is here to do three things:
+ Lead a new category of enterprise software that we call Unified-CXM.
+ Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
+ Create a culture of customer obsession, with trust, teamwork and accountability.
**We believe in our product** : Customers who value exceptional customer experiences have what they need on our single unified platform built with an operating system approach on a single codebase. That means that everything - and everyone - can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world's leading enterprise brands.
**We invest in our people** : We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off - it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.
To learn more about employee benefits by region, click here ( .
To learn more about all-things-Sprinklr, visit our candidate resource hub here ( .
**Why You'll Love Sprinklr:**
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides.
**We focus on our mission:** We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand's digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
**We invest in our people:** At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more.
**EEO - Our philosophy** : Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful. 
Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.
Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.
**Warning about Recruiting Scams:** Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review ( the Federal Trade Commission's advice to avoid these types of scams.
If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.
External Field
We're excited that you're interested in joining Sprinklr!
Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate.
Here at Sprinklr, we're on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people - to treating them like family, and to sharing a culture that reflects our values.
Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.
Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice.
Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you have a disability or special need that requires accommodations, please let us know by filling out this form ( .

About us

At VisionX, we cut through the noise. Since 2017, we’ve been on a mission to demolish business complexity with AI—no off-the-shelf solutions, just custom, agile systems designed for your unique challenges. Our innovative approach to problem-solving is what sets us apart in the industry.

We work shoulder-to-shoulder with world-leading brands and Fortune 1000 companies, leveraging deep expertise in computer vision, 3D modeling, AR, VR, decision sciences, and IoT. Our approach isn’t about following trends—it’s about setting them and fast-tracking your AI journey with tailored strategies, accelerators, and pre-trained AI assets that build real Intellectual Property.

Our achievements speak for themselves. We are recognized among Fast Company’s Top 10 Most Innovative Companies of 2020, Microsoft, and Snap Inc. We deliver breakthrough solutions that drive tangible growth. We’re not here to keep up but to redefine what’s possible, and our track record proves it.

Your Role

We seek a motivated and engaged individual to join us as Client Engagement Director based in Dubai, UAE, to represent VisionX and cultivate strong customer relationships as we plan our growth strategy in the GCC region. This role offers a unique opportunity for professional growth and learning in a dynamic and innovative environment.

Requirements:

1. Develop and support client relationships and business development initiatives such as proposal management, responding to RFPs, identifying new target clients, and developing "go to market" strategies.
2. Rapidly become knowledgeable on the business and industry issues that drive our clients’ needs, including building knowledge of our brand with current and future clients.
3. Need a clear understanding of our core innovative offerings and the latest digital factory initiatives to translate them into impactful programs.
4. Ensure client needs are met by the team – completing projects as assigned and responding to client queries promptly and accurately.
5. Lead the client assessment strategies and present the macro aspect to C-level management.
6. Engage with business and technology leaders to understand strategy, articulate solution options, evaluate tradeoffs, and influence key decisions.
7. Be a thought leader in digital industry challenges and other aspects of digital transformation to add value by leveraging technology.

What You Need:

1. At least 3-4 years of consulting experience in a reputable global firm.
2. Ability to learn about new industries and client challenges.
3. Experience solving business and financial problems.
4. Industry analysis and business strategy development.
5. Experience in collaborating with professionals and subject matter experts.
6. A post-secondary business or engineering degree or professional qualification.
7. Ability to travel on short notice to client sites in the GCC region.
8. Highly driven, autonomous, and resilient with a strong work ethic.
9. Being proactive in determining priorities and managing multiple deadlines.
10. Ability to handle a broad range of projects in a deadline-driven environment with ambiguity.
11. Proficiency in Arabic & English is preferred.

Why Choose Us

Our global network of industry experts and mentors helps shape your growth and future. We believe in delivering client value through our work. We build products that are not good or great, but outstanding.

You deliver! We will make your stay and journey with us worthwhile.

We are an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected status.

#J-18808-Ljbffr

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

Job Description

Sprinklr is seeking a Professional Services Engagement Manager to join the EMEA team in Dubai. They will work with Customers directly as well as internal sales, services and partner teams to strategise around new Services business opportunities for new and existing customers as well as develop relationships with key customer stakeholders as a trusted advisor for Sprinklr services solutions, including implementation, managed services, training and support offerings.

As an expert in Sprinklr’s value proposition and our services and support solutions, you will be responsible for the entire services sales process during pre-sale engagements, preparing service delivery proposals, bid responses, defining statements of work and commercial offersto ensure the successful deployment of Sprinklr, preparing our customers for long term value realisation from their adoption of Sprinklr’s technology.

The candidate will possess the ability to gather customer requirements, design and propose complete solution offerings that clearly fit into customer’s business requirements to solve their current pain points, alongside Sprinklr’s account teams whilst also managing key internal metrics regarding profitability and margin. This role will report into the Director, Engagement Management EMEA.

Main Responsibilities

Partner with the Software Sales teams to scope and propose new services and support business, to grow existing accounts and secure new customers across our account portfolio with a particular focus on Contact Centre and CCaaS business across all verticalsin the UK&I market.

Discover the requirements for Sprinklr clients to propose complete integrated service delivery offerings that clearly fit into customer’s business requirements to solve their current pain points as well as long term operational models for multi-year adoption and value realisation

Develop proposals and respond to RFPs/RFIs positioning recommendations for Sprinklr deployment strategies to enable swift value realisation as well as longer term services proposals for retained and operational services

Lead executive services-sales presentations of Sprinklr services offerings, including at client locations, covering Sprinklr’s UK&I region.

Document customer requirements, both technical and organisational, during the pre-sale cycle to inform a subsequent successful deployment of Sprinklr

Create compelling commercial proposals utilising a range of Sprinklr and partner delivery resources whilst balancing profitability and margin with closing new business.

Define Statements of Work that include scope, effort estimates & timelines for the delivery of services that will help customers achieve stated business outcomes from their adoption of the Sprinklr platform

Develop close plans, in collaboration with sales teams, for strategic opportunities and help drive opportunities to closure, including supporting negotiations with customer legal and procurement teams where required

Develop relationships with colleagues in success, services, product, sales and other delivery stakeholders to ensure solutions proposed are comprehensive and have sign-off from delivery owners

Develop relationships with key customers for growth and upside

Update and manage pipeline and prepare revenue forecasts for Services and Success offerings

Desired Skills and Experience

Previous experience in business development, professional services delivery or services sales

Fluency in English and Arabic required, additional languages beneficial

Ability to work individually and as member of a team

Decisive, quick thinking, reliable, and likes to take ownership

Attention to detail but flexible with a can-do attitude

Passion for solving client challenges and commitment to client delight

Experience in contact center / customer service software industry is preferred

Extremely strong written, verbal communication and presentation skills

Competency working in a highly-matrixed environment

Flexible and adaptable self-starter with strong relationship-building skills

Takes initiative and approaches all tasks and projects proactively

Ability to prioritise and complete multiple tasks with little to no supervision

Requires the ability to work independently with substantial latitude for action and decision, while maintaining focus on achieving optimal outcomes for Sprinklr and for our customers

Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.

Welcome

We’re excited that you’re interested in joining Sprinklr! Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate. About Us

Here at Sprinklr, we’re on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people — to treating them like family, and to sharing a culture that reflects our values.

Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice.

Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you have a disability or special need that requires accommodations, please let us know by filling out this form .

#J-18808-Ljbffr

About the opportunity

Role Summary
Managing and improving rider performance within designated zones of a city. Taking ownership of rider service levels by measuring compliance, identifying performance gaps, and executing plans to address these gaps.

What’s On Your Plate?

1. Monitor and enhance Rider Performance and Compliance
2. Lead Rider Recruitment for assigned zones
3. Manage a team of Rider Coordinators and/or Rider Captains
4. Oversee rider roster management, including shift, break, and off-day allocations
5. Supervise rider onboarding and training schedules with Rider Trainers and Supervisors
6. Ensure inventory management and compliance of rider equipment
7. Enhance rider quality in terms of behavior, appearance, professionalism, and presentation
8. Develop and implement performance improvement plans for low-performing riders
9. Reduce customer complaints related to riders
10. Monitor individual rider performance and provide coaching or warnings as needed
11. Conduct fleet appearance and rider behavior audits through on-ground visits

What Did We Order?

• Bachelor's Degree
• 1+ years of experience in the food/grocery tech industry (highly preferred)
• Proficiency in Google Suite tools such as GDoc, GSheet, GSlides, GForms
• Strong written and verbal communication skills in English and Urdu; Arabic is a plus
• Influencing, negotiation, public speaking, and presentation skills
• People management experience, particularly managing larger groups

Who we are

talabat is part of the Delivery Hero Group, a pioneering local delivery platform operating in over 70 countries worldwide. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX index.

#J-18808-Ljbffr

Summary:

The Consumer Engagement Specialist is responsible for providing excellent customer service to our customers. This includes answering customer questions, resolving customer issues, and providing customer support. The Consumer Engagement Specialist must have a strong understanding of our products and services, and be able to effectively communicate with customers.

Responsibilities:

• Answer customer questions and resolve customer issues
• Provide customer support via phone, email, and chat
• Escalate customer issues to management as needed
• Stay up-to-date on our products and services
• Develop and implement customer engagement strategies
• Track and measure customer satisfaction

Qualifications:

• Bachelor’s degree in business administration or a related field
• 2+ years of experience in customer service
• Strong understanding of our products and services
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Experience with customer relationship management (CRM) software

#J-18808-Ljbffr

Dubai, United Arab Emirates | Posted on 10/10/2025

IFZA Dubai is the most dynamic and truly international Free Zone Community in the UAE, optimizing the country's strategic location and world-class infrastructure. We provide easy, reliable, and fast company formation services through our network of Professional Partners and Government Authorities.

Job Description

The role of Client Engagement Manager centers around the sale of IFZA licenses and products and the building of solid relationships with Direct Clients, built on transparency and trust. Candidate is required to liaise with sales support, operations team, finance department and corporate trainers to ensure clients are fully informed of our products and services and the status of their applications. In addition, this role requires to meet sales targets. The process of maintaining client relationships are done from the office via telephone, zoom, email and meetings.

Responsibilities

• Drive and monitor sales initiatives, ensuring sales targets are met or exceeded.
• Following up on client payments
• Building and maintaining strong and long-lasting customer relationships in B2C, where required
• Assisting with any queries, questions, and concerns from Direct Clients
• Effectively managing client expectations particularly in situations where applications prove to be problematic, rejected, or delayed
• Responding to new incoming leads
• Attending weekly sales team meetings
• Attending key meetings and appraisals with the Director of Client Relations
• Engaging in all CRM activities, staying abreast of its features in order to utilize and maximize system benefits
• Undertaking training and development activities when required
• Liaising closely with marketing, finance, sales support, and operations to keep clients updated
• Gathering feedback from clients and prospects and share feedback with internal teams
• Ability to generate reports as and when required
• Keep up to date with any changes or updates to laws and regulations
• Performing other job-related duties as assigned by Management

Requirements

• 4-10 years of Sales - client relationship experience
• Strong communication and interpersonal skills
• Proven experience in sales and client engagement
• Proven track record of meeting and exceeding targets
• Full English proficiency is required
• Additional spoken languages (Portuguese, French, Spanish, Italian, German) is an advantage

As an IFZA employee, you can expect:

• 24 Annual leave days
• Annual flight home
• Life insurance plan
• Medical insurance plan (with the option to upgrade at your own cost)
• Access to exclusive Fazaa discounts (applicable in participating retail stores, food & beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more)
• Opportunities to learn, develop and grow with the organization

#J-18808-Ljbffr

Dubai, United Arab Emirates | Posted on 23/06/2025

IFZA Dubai is the most dynamic and truly international Free Zone Community in the UAE, optimizing the country's strategic location and world-class infrastructure. We provide easy, reliable, and fast company formation services through our network of Professional Partners and Government Authorities.

Job Description

The role of Client Engagement Manager centers around the sale of IFZA licenses and products and the building of solid relationships with clients, built on transparency and trust. Candidate is required to liaise with sales support, operations team, finance department and corporate trainers to ensure clients are fully informed of our products and services and the status of their applications. In addition, this role requires to source and generate new leads in order to meet sales targets.

Responsibilities:

• Drive and monitor sales initiatives, ensuring sales targets are met or exceeded.
  
• Cultivate and maintain robust relationships with Clients, ensuring their satisfaction
  
• Respond proactively to client queries, concerns, and expectations, especially in challenging situations.
  
• Spearhead business development strategies to unlock new sales opportunities and forge professional partnerships.
  
• Participate actively in CRM activities, sales meetings, and training sessions to enhance your sales prowess.
  
• Collaborate seamlessly with internal teams such as marketing, finance, and operations to keep stakeholders informed.
  

Requirements

• 5-12 years of Sales - clientrelationship experience
  
• Strong communication and interpersonal skills
  
• Proven experience in sales and client engagement
  
• Proven track record of meeting and exceeding targets
  
• Full English proficiency is required
  
• Additional spoken languages (Portuguese, French, Spanish, Italian, German) is an advantage
  
• International team (over 60 nationalities)
  
• 24 working days as annual leave
  
• Annual flight home
  
• Life insurance plan
  
• Medical insurance plan (with the option to upgrade at your own cost)
  

#J-18808-Ljbffr

China Civil Engineering Construction Corporation

Job Description of HR Executive (Engagement & Operations)

We are seeking a motivated and experienced HR Executive (Engagement & Operations) to join our dynamic team in Dubai, UAE. This role is essential in supporting both strategic and operational HR functions, with a strong emphasis on employee engagement, workforce operations, and organizational effectiveness. If you're passionate about building a thriving workplace culture and have a strong HR background in a fast-paced environment, we want to hear from you!

Key Responsibilities of HR Executive (Engagement & Operations)

Lead employee engagement initiatives and drive programs that foster a positive and productive work environment.
Coordinate HR operations including onboarding, employee records management, HRIS updates, and documentation.
Support talent management, performance evaluations, and employee satisfaction programs.
Act as a point of contact for employee relations, addressing inquiries and resolving issues with empathy and professionalism.
Ensure compliance with UAE labor laws and company policies in all HR processes.
Collaborate with department heads to implement HR strategies aligned with business goals.
Prepare and maintain HR reports, analytics, and dashboards for internal reviews and audits.

Qualification Required for HR Executive (Engagement & Operations)

Minimum 5 years of HR experience in Dubai
Strong background in employee engagement and HR operations
Excellent organizational and communication skills
Must be currently based in Dubai

Company Bio

China Civil Engineering Construction Corporation (CCECC) is a globally renowned construction enterprise with a strong legacy of delivering high-quality infrastructure projects across continents. With operations spanning over 100 countries, CCECC is committed to innovation, excellence, and sustainable development in the construction industry. Our team upholds core values of integrity, responsibility, and collaboration, driving projects that shape the future of communities around the world.

#J-18808-Ljbffr

Dubai, United Arab Emirates | Posted on 10/10/2025

IFZA Dubai is the most dynamic and truly international Free Zone Community in the UAE, optimizing the country's strategic location and world-class infrastructure. We provide easy, reliable, and fast company formation services through our network of Professional Partners and Government Authorities.

Job Description

The role of Client Engagement Manager centers around the sale of IFZA licenses and products and the building of solid relationships with clients, built on transparency and trust. Candidate is required to liaise with sales support, operations team, finance department and corporate trainers to ensure clients are fully informed of our products and services and the status of their applications. In addition, this role requires to source and generate new leads in order to meet sales targets.

Responsibilities:

• Drive and monitor sales initiatives, ensuring sales targets are met or exceeded.
  
• Cultivate and maintain robust relationships with Clients, ensuring their satisfaction
  
• Respond proactively to client queries, concerns, and expectations, especially in challenging situations.
  
• Spearhead business development strategies to unlock new sales opportunities and forge professional partnerships.
  
• Participate actively in CRM activities, sales meetings, and training sessions to enhance your sales prowess.
  
• Collaborate seamlessly with internal teams such as marketing, finance, and operations to keep stakeholders informed.
  

Requirements

• 4-10 years of Sales - client relationship experience
  
• Strong communication and interpersonal skills
  
• Proven experience in sales and client engagement
  
• Proven track record of meeting and exceeding targets
  
• Full English proficiency is required
  
• Additional spoken languages (Portuguese, French, Spanish, Italian, German) is an advantage
  

As an IFZA employee, you can expect:

• 24 Annual leave days
  
• Annual flight home
  
• Life insurance plan
  
• Medical insurance plan (with the option to upgrade at your own cost)
  
• Access to exclusive Fazaa discounts (applicable in participating retail stores, food & beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more)
  
• Opportunities to learn, develop and grow with the organization
  

#J-18808-Ljbffr