61 Engagement jobs in the United Arab Emirates

About us

At VisionX, we cut through the noise. Since 2017, we’ve been on a mission to demolish business complexity with AI—no off-the-shelf solutions, just custom, agile systems designed for your unique challenges. Our innovative approach to problem-solving is what sets us apart in the industry.

We work shoulder-to-shoulder with world-leading brands and Fortune 1000 companies, leveraging deep expertise in computer vision, 3D modeling, AR, VR, decision sciences, and IoT. Our approach isn’t about following trends—it’s about setting them and fast-tracking your AI journey with tailored strategies, accelerators, and pre-trained AI assets that build real Intellectual Property.

Our achievements speak for themselves. We are recognized among Fast Company’s Top 10 Most Innovative Companies of 2020, Microsoft, and Snap Inc. We deliver breakthrough solutions that drive tangible growth. We’re not here to keep up but to redefine what’s possible, and our track record proves it.

Your Role

We seek a motivated and engaged individual to join us as Client Engagement Director based in Dubai, UAE, to represent VisionX and cultivate strong customer relationships as we plan our growth strategy in the GCC region. This role offers a unique opportunity for professional growth and learning in a dynamic and innovative environment.

Requirements:

1. Develop and support client relationships and business development initiatives such as proposal management, responding to RFPs, identifying new target clients, and developing "go to market" strategies.
2. Rapidly become knowledgeable on the business and industry issues that drive our clients’ needs, including building knowledge of our brand with current and future clients.
3. Need a clear understanding of our core innovative offerings and the latest digital factory initiatives to translate them into impactful programs.
4. Ensure client needs are met by the team – completing projects as assigned and responding to client queries promptly and accurately.
5. Lead the client assessment strategies and present the macro aspect to C-level management.
6. Engage with business and technology leaders to understand strategy, articulate solution options, evaluate tradeoffs, and influence key decisions.
7. Be a thought leader in digital industry challenges and other aspects of digital transformation to add value by leveraging technology.

What You Need:

1. At least 3-4 years of consulting experience in a reputable global firm.
2. Ability to learn about new industries and client challenges.
3. Experience solving business and financial problems.
4. Industry analysis and business strategy development.
5. Experience in collaborating with professionals and subject matter experts.
6. A post-secondary business or engineering degree or professional qualification.
7. Ability to travel on short notice to client sites in the GCC region.
8. Highly driven, autonomous, and resilient with a strong work ethic.
9. Being proactive in determining priorities and managing multiple deadlines.
10. Ability to handle a broad range of projects in a deadline-driven environment with ambiguity.
11. Proficiency in Arabic & English is preferred.

Why Choose Us

Our global network of industry experts and mentors helps shape your growth and future. We believe in delivering client value through our work. We build products that are not good or great, but outstanding.

You deliver! We will make your stay and journey with us worthwhile.

We are an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected status.

Summary:

The Consumer Engagement Specialist is responsible for providing excellent customer service to our customers. This includes answering customer questions, resolving customer issues, and providing customer support. The Consumer Engagement Specialist must have a strong understanding of our products and services, and be able to effectively communicate with customers.

Responsibilities:

• Answer customer questions and resolve customer issues
• Provide customer support via phone, email, and chat
• Escalate customer issues to management as needed
• Stay up-to-date on our products and services
• Develop and implement customer engagement strategies
• Track and measure customer satisfaction

Qualifications:

• Bachelor’s degree in business administration or a related field
• 2+ years of experience in customer service
• Strong understanding of our products and services
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Experience with customer relationship management (CRM) software

Job ID: 3006439 | Amazon Web Services EMEA Dubai FZ Branch

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact. Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities
As an experienced technology program/project manager, you will be responsible for:
• Leading and managing complex cloud migration and implementation projects
• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
• Distilling customer needs into clear technical requirements and map them to business outcomes
• Decomposing complex technical problems into actionable, deliverable solutions
• Contributing to technical documentation and define documentation standards About the team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
BASIC QUALIFICATIONS

• 5+ years of experience in cloud computing.
•10+ years in project management of technical programs
•5+ years of experience in consulting and working with enterprise customers
•5+ years of experience with customer cloud transformation activities to ensure successful delivery of solutions
•Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience

• AWS experience preferred
• Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate
• Strong understanding of AWS services, architectures, and best practices
• Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework
• Proven ability to establish technical credibility with engineering teams and senior technical decision-makers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Summary:

The Consumer Engagement Specialist is responsible for providing excellent customer service to our customers. This includes answering customer questions, resolving customer issues, and providing customer support. The Consumer Engagement Specialist must have a strong understanding of our products and services, and be able to effectively communicate with customers.

Responsibilities:

• Answer customer questions and resolve customer issues
• Provide customer support via phone, email, and chat
• Escalate customer issues to management as needed
• Stay up-to-date on our products and services
• Develop and implement customer engagement strategies
• Track and measure customer satisfaction

Qualifications:

• Bachelor’s degree in business administration or a related field
• 2+ years of experience in customer service
• Strong understanding of our products and services
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Experience with customer relationship management (CRM) software

• Job Title : Relationship Support Specialist

• Serve as a secondary point of contact for clients, responding to their queries and service requests in a timely and professional manner.
• Support Relationship Managers in onboarding clients, preparing investment presentations, account documentation, and ongoing reporting.
• Manage trade settlement processes and ensure accurate and timely reconciliation of client transactions.
• Prepare monthly or ad-hoc client portfolio statements and performance reports.
• Coordinate client payments, transfers, and cash movements with internal teams and custodians.
• Maintain CRM records, track follow-ups, and assist in meeting preparation and post-meeting documentation.
• Collaborate closely with traders, operations, and compliance teams to ensure seamless and compliant client servicing.
• Adhere to internal policies, service level standards, and relevant regulatory requirements.
• Provide backup support to team members and contribute to a collaborative team environment.

• Bachelor's degree in Finance, Accounting, Economics, or related field.
• 2-4 years of experience in a client servicing, investment operations, or trade support role within financial services.
• Fluent in Mandarin and currently based in UAE.
• Strong knowledge of trade settlement, reconciliation, and client onboarding procedures.
• Familiarity with investment products (structured notes, funds, mandates) is a strong advantage.
• Proficient in Excel and financial systems; experience with CRM and portfolio management tools is a plus.

• Join a globally recognized investment firm with a growing presence in the region.
• Exposure to both front-office and operations ideal for candidates seeking well-rounded experience.
• Opportunity to engage with high-profile clients and learn across investment products and client life cycles.
• Competitive compensation, supportive team culture, and long-term growth opportunities in relationship management or operations.

Job ID: 3006439 | Amazon Web Services EMEA Dubai FZ Branch

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.

Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you'll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

Key job responsibilities
As an experienced technology program/project manager, you will be responsible for:

• Leading and managing complex cloud migration and implementation projects

• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning

• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes

• Distilling customer needs into clear technical requirements and map them to business outcomes

• Decomposing complex technical problems into actionable, deliverable solutions

• Contributing to technical documentation and define documentation standards

About the team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

• 5+ years of experience in cloud computing.

•10+ years in project management of technical programs

•5+ years of experience in consulting and working with enterprise customers

•5+ years of experience with customer cloud transformation activities to ensure successful delivery of solutions

•Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience

• AWS experience preferred

• Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate

• Strong understanding of AWS services, architectures, and best practices

• Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework

• Proven ability to establish technical credibility with engineering teams and senior technical decision-makers

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Digital Strategist - CONTRACT Position

At Horizontal Digital we hold ourselves to one key belief: Youre only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites apps portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing strategy data design and technology together to arrive at solutions that set the bar higher for everyone.

We use these values to fuel superior results:

Lock arms
We forge relationships that make our impact 1000x stronger. This means working across departments and engaging both our clients and our communities to deliver the greatest good.

Show hustle
Were not ones to sit on our hands and wait. Instead we anticipate opportunities collectively roll up our sleeves and find ways to execute the exceptional.

Embrace change
From new technologies to workplace philosophies we welcome the unexpected and constantly anticipate whats next.

Elevate empathy
We listen before we take action. This means understanding a variety of perspectives and holding ourselves to a higher standard of accountability.

Never settle
We motivate each other to push past the easy answers and collectively arrive at bigger more inspiring ideas.

But enough about us. Lets talk about you.

As a Digital Strategist you will play a pivotal role in driving product success by translating business needs into actionable product requirements. You will collaborate closely with cross-functional teams to ensure that our product aligns with market demands meets customer expectations and delivers measurable business value.

What Youll Do

• Strategic Alignment: Manage and optimize the product backlog ensuring continuous alignment to product vision roadmap and priorities that maximize the product and business value.
• Requirement Elicitation: Conduct in-depth interviews workshops and analysis to gather understand and translate business and user needs within the context of scaled agile frameworks.
• Cross-Functional Collaboration: Work closely with cross-functional teams (strategy design development and testing) to ensure a shared understanding in value and priority of each requirement.
• Backlog Prioritization: Collaborate with stakeholders to prioritize and refine the product backlog based on value dependencies and risks. Proactively identifying opportunities adjusting the backlog as needed to ensure continued success.
• Backlog Refinement: Facilitate backlog refinement breaking down features into smaller more manageable user stories and clear acceptance criteria.
• Stakeholder Management: Build and maintain strong relationships with stakeholders to ensure buy-in and support.
• Decision Making: Leverage business needs analytics and stakeholders feedback to support informed decisions.
• Continuous Delivery: Support the implementation of continuous delivery practices to enable faster time-to-market and improve product quality.
• Continuous Improvement: Identify and implement opportunities for process improvement and innovation within the context of scaled Agile.

Who You Are:

• Strategic Thinker: You can execute product strategies that align with business goals and scaled agile frameworks.
• Analytical: You can analyze and interpretcomplexbusinessneedsleveraging insights from various inputs.
• Problem Solver: You can identify and solve complex problems creatively.
• Excellent Communicator: You can effectively communicate with stakeholders at all levels.
• Proactive. You area self-starter that takes initiative anticipates needs and drives responsibilities to completion.
• Collaborative: Can work effectively with cross-functional teams and across multiple levels of the organization.
• Agile: Can adapt to changing requirements and work in a fast-paced environment.
• Accountable: You hold yourself and the team accountable for delivering high-quality and valuable outcomes.
• Professional: You lead with integrity and empathy communicating clearly and effectively while building trust across cross functional teams and client stakeholders.
• Results-Oriented: You are driven to achieve measurable outcomes.
• Team Oriented: You emphasize the importance of fostering a leadership culture within the team where every member feels empowered to contribute to the products success.
• Customer Centric: You drive a customer-centric approach ensuring that development is focused on delivering value and representing the customers voice within the team ensuring their needs are met.
• Curious learner: You are an enthusiastic learner that has a proactive appetite to learn new business processes underlying technology systems and related terminology.

What you bring:

• 7 yearsof experienceworking on enterprisedigitalinitiatives software development or related IT projects as Product Ownerorin asimilar role.
• CMS experience (such as Sitecore Adobe Experience Manager (AEM) or others) required.
• Salesforce experience is preferred.
• Strongunderstandingand familiarity withenterprisedigitalplatformssuch as CRM ERP PIMsystems.
• Strong understandingand familiarity withdatainterchangeacross the digital experience through engagement customer journey enabled byAPIManagement platforms.
• Strongunderstanding andfamiliaritywithbusiness process definition andfunctional areas such as Commerce Marketing AutomationContent Strategy PersonalizationCustomer Servicecriticaltothe success of client initiatives.
• Bachelors Degree or equivalent experience required.
• Demonstrated experience working as a Product Owner specifically backlog management writing user stories leading backlog refinement iterative development frequent delivery and continuous feedback.
• Experience working in scaled agile environments and a strong understanding of the principles and practices of frameworks like SAFe as an example active participation in PI planning events and ART sync meetings.
• Experience with Agile frameworks such as Scrum or Kanban.
• Relevant Product Ownership and Agile certifications such as SAFe PMPO/CSPO (preferred).
• Experience withJira/Confluence toolset (preferred).
• UAT and testingexperience(preferred).

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

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Seeking a seasoned marketing professional to lead data-driven campaigns.

The ideal candidate will have 3-5 years of experience in performance marketing, loyalty, or CRM-led growth and a proven ability to drive measurable outcomes.

Critical responsibilities include planning and executing targeted marketing initiatives based on member behavior, transaction history, and segmentation (RFM, churn risk, new joiners, etc.).

• Execute cross-partner targeting to increase retention and frequency
• Manage lifecycle campaigns across acquisition, onboarding, retention, and win-back journeys

Additionally, the successful candidate will own and optimize paid ad campaigns across various platforms and build predictive models to inform campaign decisions.

• 3-5 years of experience in performance marketing, loyalty, or CRM-led growth
• Proven ability to drive measurable outcomes - conversions, app installs, sales uplift, retention
• Hands-on experience with paid media platforms, CRM tools, and analytics tools
• Strong understanding of RFM, customer segmentation, and lifecycle marketing

If you are a results-driven marketer with expertise in loyalty and customer engagement, we encourage you to apply for this exciting opportunity.