What Jobs are available for Engagement Manager in the United Arab Emirates?

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

Sprinklr is seeking a Professional Services Engagement Manager to join the EMEA team in Dubai. They will work with Customers directly as well as internal sales, services and partner teams to strategise around new Services business opportunities for new and existing customers as well as develop relationships with key customer stakeholders as a trusted advisor for Sprinklr services solutions, including implementation, managed services, training and support offerings.

As an expert in Sprinklr’s value proposition and our services and support solutions, you will be responsible for the entire services sales process during pre-sale engagements, preparing service delivery proposals, bid responses, defining statements of work and commercial offersto ensure the successful deployment of Sprinklr, preparing our customers for long term value realisation from their adoption of Sprinklr’s technology.

The candidate will possess the ability to gather customer requirements, design and propose complete solution offerings that clearly fit into customer’s business requirements to solve their current pain points, alongside Sprinklr’s account teams whilst also managing key internal metrics regarding profitability and margin. This role will report into the Director, Engagement Management EMEA.

Main Responsibilities

Partner with the Software Sales teams to scope and propose new services and support business, to grow existing accounts and secure new customers across our account portfolio with a particular focus on Contact Centre and CCaaS business across all verticalsin the UK&I market.

Discover the requirements for Sprinklr clients to propose complete integrated service delivery offerings that clearly fit into customer’s business requirements to solve their current pain points as well as long term operational models for multi-year adoption and value realisation

Develop proposals and respond to RFPs/RFIs positioning recommendations for Sprinklr deployment strategies to enable swift value realisation as well as longer term services proposals for retained and operational services

Lead executive services-sales presentations of Sprinklr services offerings, including at client locations, covering Sprinklr’s UK&I region.

Document customer requirements, both technical and organisational, during the pre-sale cycle to inform a subsequent successful deployment of Sprinklr

Create compelling commercial proposals utilising a range of Sprinklr and partner delivery resources whilst balancing profitability and margin with closing new business.

Define Statements of Work that include scope, effort estimates & timelines for the delivery of services that will help customers achieve stated business outcomes from their adoption of the Sprinklr platform

Develop close plans, in collaboration with sales teams, for strategic opportunities and help drive opportunities to closure, including supporting negotiations with customer legal and procurement teams where required

Develop relationships with colleagues in success, services, product, sales and other delivery stakeholders to ensure solutions proposed are comprehensive and have sign-off from delivery owners

Develop relationships with key customers for growth and upside

Update and manage pipeline and prepare revenue forecasts for Services and Success offerings

Desired Skills and Experience

Previous experience in business development, professional services delivery or services sales

Fluency in English and Arabic required, additional languages beneficial

Ability to work individually and as member of a team

Decisive, quick thinking, reliable, and likes to take ownership

Attention to detail but flexible with a can-do attitude

Passion for solving client challenges and commitment to client delight

Experience in contact center / customer service software industry is preferred

Extremely strong written, verbal communication and presentation skills

Competency working in a highly-matrixed environment

Flexible and adaptable self-starter with strong relationship-building skills

Takes initiative and approaches all tasks and projects proactively

Ability to prioritise and complete multiple tasks with little to no supervision

Requires the ability to work independently with substantial latitude for action and decision, while maintaining focus on achieving optimal outcomes for Sprinklr and for our customers

Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.

We’re excited that you’re interested in joining Sprinklr! Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate. About Us

Here at Sprinklr, we’re on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people — to treating them like family, and to sharing a culture that reflects our values.

Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice.

Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you have a disability or special need that requires accommodations, please let us know by filling out this form .

Dubai, United Arab Emirates | Posted on 10/10/2025

IFZA Dubai is the most dynamic and truly international Free Zone Community in the UAE, optimizing the country's strategic location and world-class infrastructure. We provide easy, reliable, and fast company formation services through our network of Professional Partners and Government Authorities.

The role of Client Engagement Manager centers around the sale of IFZA licenses and products and the building of solid relationships with Direct Clients, built on transparency and trust. Candidate is required to liaise with sales support, operations team, finance department and corporate trainers to ensure clients are fully informed of our products and services and the status of their applications. In addition, this role requires to meet sales targets. The process of maintaining client relationships are done from the office via telephone, zoom, email and meetings.

• Drive and monitor sales initiatives, ensuring sales targets are met or exceeded.
• Following up on client payments
• Building and maintaining strong and long-lasting customer relationships in B2C, where required
• Assisting with any queries, questions, and concerns from Direct Clients
• Effectively managing client expectations particularly in situations where applications prove to be problematic, rejected, or delayed
• Responding to new incoming leads
• Attending weekly sales team meetings
• Attending key meetings and appraisals with the Director of Client Relations
• Engaging in all CRM activities, staying abreast of its features in order to utilize and maximize system benefits
• Undertaking training and development activities when required
• Liaising closely with marketing, finance, sales support, and operations to keep clients updated
• Gathering feedback from clients and prospects and share feedback with internal teams
• Ability to generate reports as and when required
• Keep up to date with any changes or updates to laws and regulations
• Performing other job-related duties as assigned by Management

• 4-10 years of Sales - client relationship experience
• Strong communication and interpersonal skills
• Proven experience in sales and client engagement
• Proven track record of meeting and exceeding targets
• Full English proficiency is required
• Additional spoken languages (Portuguese, French, Spanish, Italian, German) is an advantage

As an IFZA employee, you can expect:

• 24 Annual leave days
• Annual flight home
• Life insurance plan
• Medical insurance plan (with the option to upgrade at your own cost)
• Access to exclusive Fazaa discounts (applicable in participating retail stores, food & beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more)
• Opportunities to learn, develop and grow with the organization

Dubai, United Arab Emirates | Posted on 23/06/2025

IFZA Dubai is the most dynamic and truly international Free Zone Community in the UAE, optimizing the country's strategic location and world-class infrastructure. We provide easy, reliable, and fast company formation services through our network of Professional Partners and Government Authorities.

The role of Client Engagement Manager centers around the sale of IFZA licenses and products and the building of solid relationships with clients, built on transparency and trust. Candidate is required to liaise with sales support, operations team, finance department and corporate trainers to ensure clients are fully informed of our products and services and the status of their applications. In addition, this role requires to source and generate new leads in order to meet sales targets.

Responsibilities:

• Drive and monitor sales initiatives, ensuring sales targets are met or exceeded.
  
• Cultivate and maintain robust relationships with Clients, ensuring their satisfaction
  
• Respond proactively to client queries, concerns, and expectations, especially in challenging situations.
  
• Spearhead business development strategies to unlock new sales opportunities and forge professional partnerships.
  
• Participate actively in CRM activities, sales meetings, and training sessions to enhance your sales prowess.
  
• Collaborate seamlessly with internal teams such as marketing, finance, and operations to keep stakeholders informed.
  

• 5-12 years of Sales - clientrelationship experience
  
• Strong communication and interpersonal skills
  
• Proven experience in sales and client engagement
  
• Proven track record of meeting and exceeding targets
  
• Full English proficiency is required
  
• Additional spoken languages (Portuguese, French, Spanish, Italian, German) is an advantage
  
• International team (over 60 nationalities)
  
• 24 working days as annual leave
  
• Annual flight home
  
• Life insurance plan
  
• Medical insurance plan (with the option to upgrade at your own cost)
  

Dubai, United Arab Emirates | Posted on 10/10/2025

IFZA Dubai is the most dynamic and truly international Free Zone Community in the UAE, optimizing the country's strategic location and world-class infrastructure. We provide easy, reliable, and fast company formation services through our network of Professional Partners and Government Authorities.

The role of Client Engagement Manager centers around the sale of IFZA licenses and products and the building of solid relationships with clients, built on transparency and trust. Candidate is required to liaise with sales support, operations team, finance department and corporate trainers to ensure clients are fully informed of our products and services and the status of their applications. In addition, this role requires to source and generate new leads in order to meet sales targets.

Responsibilities:

• Drive and monitor sales initiatives, ensuring sales targets are met or exceeded.
  
• Cultivate and maintain robust relationships with Clients, ensuring their satisfaction
  
• Respond proactively to client queries, concerns, and expectations, especially in challenging situations.
  
• Spearhead business development strategies to unlock new sales opportunities and forge professional partnerships.
  
• Participate actively in CRM activities, sales meetings, and training sessions to enhance your sales prowess.
  
• Collaborate seamlessly with internal teams such as marketing, finance, and operations to keep stakeholders informed.
  

• 4-10 years of Sales - client relationship experience
  
• Strong communication and interpersonal skills
  
• Proven experience in sales and client engagement
  
• Proven track record of meeting and exceeding targets
  
• Full English proficiency is required
  
• Additional spoken languages (Portuguese, French, Spanish, Italian, German) is an advantage
  

• 24 Annual leave days
  
• Annual flight home
  
• Life insurance plan
  
• Medical insurance plan (with the option to upgrade at your own cost)
  
• Access to exclusive Fazaa discounts (applicable in participating retail stores, food & beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more)
  
• Opportunities to learn, develop and grow with the organization
  

Senior Engagement Manager | TMT | Strategy & Transformation

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.

At FTI Consulting, you’ll work side-by-side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.

Are you ready to make your impact?

Our Strategy & Transformation team transforms challenges into opportunities and delivers tailored strategies that ensure long-term value. Our approach is driven by a deep understanding of the diverse industries we serve. A Senior Engagement Manager manages the comprehensive end-to-end delivery of a project (scope, content leadership, relationships with project owner, team management) with limited supervision from a Principal or Managing Director.

• Define project scope and dynamically find solutions to unexpected situations.
• Manage the comprehensive end-to-end delivery of a project with limited supervision from a Principal and/or Partner, identify key timelines for the different modules, and take responsibility for junior team members’ delivery.
• Manage and coach junior team members, delegating and overseeing tasks and modules.
• Assist partners with BDV efforts through identifying leads and supporting throughout the selling process.
• Develop key hypothesis and autonomously structure projects end-to-end identifying the key modules.
• Independently structure and produce project documents end-to-end, providing holistic and valuable insights and recommendations.
• Provide regular updates to the partner leading the project and manage the day-to-day relationship with the client.
• Act as an expert in a range of telecom topics, leading the development of intellectual capital and coaching other team members on these topics.
• Define project scope and dynamically find solutions to unplanned situations.
• Capable of taking on Principal-level responsibility if a principal is absent.
• Work plan development: Develop core work plan and negotiate it with the client. Assign resources, identify key risks and define solutions.
• Status reporting: Raise flags to Partners before the project starts. Fully trusted by seniors, from Principal to Partner, and C-level clients.
• Commitment to delivery: Deliver high-quality outputs within set deadlines.

From your first day, you will be equipped with the necessary tools and opportunities to develop your skills and excel in your role as a Senior Engagement Manager.

• Mentorship: You will be assigned a mentor who will provide learning and development guidance and support throughout your journey in the company.
• Training programs: You can benefit from a variety of training formats including in-person workshops and virtual courses. Our training program is designed to enhance your consulting skills, foster leadership and develop deep industry expertise, keeping you updated on the latest industry trends. Training will provide you with practical tools and methods you can apply directly to your work.
• Networking opportunities: You will have the opportunity to engage with the senior team members and industry leaders and expand your professional network through various events and activities.
• On-the-job: You will learn through daily interaction with your teams and clients.

• 6-8 years’ experience within a top tier management consultancy firm.
• Ability to travel to clients and FTI Consulting office(s) as needed.

• An MBA from a leading global business school.
• Interest in Telecommunications, Media and Digital (TMT) industry.
• Highly organized and structured, with excellent problem solving skills.

Our goal is to support the wellbeing of you and your families—physically, emotionally, and financially. We offer market competitive benefits, including professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements.

FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 8,100 employees located in 33 countries and territories. Our broad and diverse bench of award–winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting’s services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit and connect with us on Instagram and LinkedIn.

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

The American University in the Emirates is searching for a Student Life and Community Engagement Manager will be responsible for planning, organizing, and managing the delivery of services related to campus life, student activities, grievances, scholarship, and financial aid.

Qualifications & Experience

• Master's Degree in Education, Psychology, Counseling or related field from an accredited university
• Minimum 5 years of related experience in an educational institution or similar environment
• Preferably bilingual (speaks English and Arabic fluently)

Skills / Training / Knowledge

• Excellent verbal and written communication skills.
• Demonstrates strong leadership skills.
• Maintains a high level of confidentiality in accordance with institutional policy and ethical standards.
• Knowledge of University programs and operations including Administrative and Academic affairs is preferred.
• Demonstrates a high level of professionalism in all interactions with students, faculty, and staff.
• Upholds institutional codes of conduct and acts as arole model for appropriate behavior, communication, and decision-making.

Job Description

1. Manage and implement office goals and operational planning to ensure compliance with the university’s goals and objectives.
2. Manage the office budget.
3. Develop and manage a high quality, responsive and flexible student support team.
4. Manage financial support services, including financial aid, scholarships, and grants.
5. Develop and monitor the implementation of student engagement opportunities, including new student orientation, social events, student clubs, and trips.
6. Develop and oversee the implementation of student recognition initiatives.
7. Oversee the development and functions of the Athletics Office.
8. Develop and oversee community engagement opportunities.
9. Initiate, develop, and sustain strong positive relations with student sponsors and ensure that unit responds promptly to their needs and inquiries.
10. Oversee and facilitate the student grievance process including reviewing grievance reports, meeting with involved parties, investigating and adjudicating misconduct and other related disciplinary cases in accordance with the university’s policies and procedures.
11. Provide appropriate guidance and support to AUE Student Council, student clubs, and students as needed.
12. Identify and secure funding from various sources to support the University mission in line with the university advancement and fundraising plan.
13. Cultivate relationships with current and prospective donors, ensuring their continued engagement and support for the institution.
14. Perform any duties as assigned by the superiors.

About American University in the Emirates (AUE):

The American University in the Emirates (AUE) invites applications from well-qualified candidates for a range of faculty and administrative positions. AUE is located in Dubai Intl. Academic City.

AUE is not just a place of learning but a hub of innovation and growth, where your expertise and aspirations find a welcoming environment.

At AUE, we believe Nothing is Impossible is the Pathway to Success

AUE comprises seven dynamic colleges: College of Law, College of Education, College of Design, College of Business Administration, College of Media and Mass Communication, College of Engineering and Technology and College of Security and Strategic Studies. Each college boasts unique strengths and prestigious accreditations, reflecting our commitment to providing a world-class education.

The American University in the Emirates is accredited by SACSCOC (the Southern Association of Colleges and Schools Commission on Colleges) to award baccalaureate and master’s degrees. Degree-granting institutions also may offer credentials such as certificates and diplomas at approved degree levels

The American University in the Emirates is officially licensed to operate as a higher education institution and all its programs are accredited byCAA(the Commission for Academic Accreditation), Ministry of Education, United Arab Emirates.

The College of Business Administration is a proud member of AACSB (The Association to Advance Collegiate Schools of Business),and its degree programs (Bachelor of Business Administration, Master of Business Administration, Master of Sport Management) are accredited by AACSB ) as of 2022.

The Bachelor of Computer Science in the College of Engineering and Technology is accredited by the Computing Accreditation Commission of ABET .

NASAD (The National Association of Schools of Art and Design) has granted the Bachelor of Science in Fashion Design, Bachelor of Science in Graphic Design, Bachelor of Science in Interior Design, and Bachelor of Science in Animation in the College of Design , the designation of Substantial Equivalency with accredited programs in the United States.

DWF Labs is the new generation Web3 investor and market maker, one of the world's largest high-frequency cryptocurrency trading entities, which trades spot and derivatives markets on over 60 top exchanges.

This is a remote role based in UTC+4 - UTC+8

• Conduct market and competitor research to identify new partnership opportunities and trends.
• Assist with outreach and lead generation efforts, following up with prospects and tracking engagement progress.
• Coordinate meetings, calls, and documentation flow across internal and external stakeholders.
• Maintain an organized database, update pipelines, and ensure accurate reporting on leads and deals.
• Provide ongoing post-deal support to ensure smooth onboarding and strong partner relationships.

• At least 2 years experience in crypto / web3 in a BD or relevant scope
• Self-driven and proactive to be able to work independently in a fast-paced environment
• Highly meticulous and detail oriented especially in managing scheduling and calendars
• Previous experience with Hubspot will be an added advantage

Dubai, United Arab Emirates | Posted on 02/14/2025

TLG Global is a fast-growing company, expanding its presence in Portugal and beyond. In just one year, our immigration and investment services have successfully assisted over 350 applicants . Now, we are taking our successful business model to the next level and expanding our operations!

What we expect from you:

• Promote our immigration and investment solutions in Dubai and other international markets .
• Identify and acquire new clients and business opportunities.
• Support and guide clients, answering questions and providing consultations.
• Build and maintain relationships with key partners and stakeholders.
• Travel for meetings and events to represent the company and grow the client base.
  

• Minimum 5 years of experience in B2B sales or business development .
• Mandatory experience or knowledge in business immigration .
• Strong network and existing client base in the immigration and investment sector is a major plus .
• Excellent communication, negotiation, and relationship-building skills.
• Willingness to travel and always be available for potential clients and partners.
  

Career growth and professional development.

Supportive and collaborative team culture.