What Jobs are available for Engineering Solutions in the United Arab Emirates?
Showing 3 Engineering Solutions jobs in the United Arab Emirates
Technical Analyst Card Solutions-ITD (Outsource)
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Technical Analyst Card Solutions-ITD (Outsource)
United Arab Emirates
Job Description Role : Technical Analyst Card Solutions (Outsource)
Location : AUH -Bateen
Role Purpose:
Manage all enhancements in Cards Management System.
- Facilitates channels in communicating with cards management system for digital and other projects.
- Manage all enhancements in Cards Management System.
- Support cards management system for production issues.
- Help the team in implementing the payment scheme compliance and mandates.
- Support all critical issues 24/7 to instantly recover, minimize the downtime and avoid re-occurrence.
- Plans and closely interacts with Demand Management, digital Channels, e-Banking Manager (Retail), and Cards Manager to develop and participate in defining and executing ADIB digital transformation strategy, responsible to implement Agile methodologies, review business requirements, liaise with Internal / External parties to find and supervise the evaluation of a suitable solution, proposes enhancements to business / technical processes for better automation of respective business area, oversees project activities and ensures that implementation is as per defined standards.
- Work alongside, support, and motivate delivery teams, and manage stakeholder expectations. Help the team to ensure product, project and roadmap delivery using the appropriate methodologies.
- Providing input to and influencing the development of the strategy for IT. Scanning opportunities to enhance the delivery of IT related services to stakeholders.
- Play an influential role in IT Management Team to ensure the activities of IT Project Delivery and Development are aligned to the operational and strategic plans.
- Escalate impediments, manage risks, ensure value delivery and drive continuous improvements within Agile delivery squads.
- Forming partnerships with providers, suppliers and contract resources to help deliver pre-requisite functionality or hardware when required for new projects, proposals, bids, and special initiatives to be carried-out.
- Establish a Centre of Excellence for Integration Services to cater application-integration and information-mediation needs with a robust design, scalable architecture. Identify the potential areas of the focus for development aligned to ADIBs digital initiatives.
- At the portfolio or program level, establish the right processes for managing a portfolio of work in an Agile way and manage delivery supported by automated code integration, build and deployment embedded in the DevOps tools and concept.
- Attend the Market Seminars and Industry Forums to keep abreast with the latest technological trends and best practices and implements the best practices for the Bank. Provide Business Presentations of Technology and latest technology in a business savvy format.
Operational Excellence:
Assist in managing the Cards Services; implement Enhancements and customization for the same.
Recommend applicable ITIL standards or other suitable standards for the IT Infrastructure in terms of, but not limited to, Operational Planning, Availability Planning, Change Control Planning etc.
Work to schedule and assign Staff to ensure that applications satisfy Users’ needs and are completed within agreed upon time parameters.
Ensures that availability and application performance targets are met for the cards services that optimum service levels are required.
Others:
Execute the adhoc instructions or provide flexibility within ethical and professional standards from line manager to achieve any exceptional business objectives, Internal IT Objectives related to ADIB group including international expansion.
Ensure appropriate department requirements are defined and in line with ADIB International Expansion related to the above functions.
Ensure satisfactory department audit with no high risk finding on section. Any finding to be resolved within agreed time (with Audit and Management) (Quarterly)
Achieve satisfactory audit rating / control.
Key Accountabilities of the role
Strategy and Operational Planning
Actively participate and provide inputs for the development of Business Strategy and Operational plans and act as a moderator and facilitator for the new Systems/Enhancement.
Industry Awareness
Familiarize with the Technology Trends, Strategic use of technology by peers.
Attend workshops and seminars to keep abreast with the latest developments.
Project Execution
Participate in the preparations of Project Planning Documents, Scheduling, Resources Planning, Cost Estimating and Budgeting, RISK Management for the Vendor acquired Systems for Cards Department.
Implement ITIL standards wherever applicable for the Software related issues.
In-house Application Development
Act as a design lead and procure accurate, unambiguous Business Requirements from the Business units and break them by WBS to assign the tasks to System Analyst/Programmers for delivery.
Operational Support
Implement measures, relevant KPI’s and other controls to monitor the performance of the application.
Continuously monitor and enhance the technology, policies, and procedures of the supporting infrastructure to provide the optimum returns for the Stakeholders.
Ensures to follow required documentation and standard in all new enhancements.
Business Strategic Partnership Programs
Establish partnerships with the Business Stakeholders for a pro-active approach and constant feedback to assess the operational requirements and process automation to remedy issues on a short term and long term basis.
People
Work with all stakeholders in a cohesive and professional manner.
Communication
Conduct regular team meetings, one to one meetings with the team, business and the manager to have a high level of communication culture.
Information Security
Maintain information security related to ADIB, throughout the period of employment.
As soon as possible, report any potential or actual risks or incidents affecting the security of information to the helpdesk.
Documentation / Process Ownership
The incumbent is responsible to follow documentation required for a particular process.
Specialist Skills / Technical Knowledge Required for this role:
Experience in IT environment and EFT/Cards Business and IT /Interchange VISA and MasterCard regulation and compliances , Supervisory, communication and Analytical skills
- Project Management Skills preferably PMP certified.
- Four years BS (CS) Degree preferably MS (CS).
- Excellent knowledge of Cards domain and cards latest technologies like Tokenization.
- Excellent knowledge of Cards application Prime4, Online and Fraud Guard.
- Excellent knowledge of VTS, Master card simulator and HSM.
- Excellent knowledge of working with Prime SDK/API and middle ware like ESB.
- Excellent knowledge of payment schemes mandates/compliance.
- Excellent knowledge of Oracle PL/sql, Linux and other relevant tools.
- Excellent analytical, trouble shooting and problem solving skills.
- Excellent technical knowledge.
Excellent analytical, communication and decision making skills
-10 years’ experience with minimum 5 years of Cards issuance for working on Prime4/Online and FG.
Job Info- Job Identification 2723
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Technical Support Executive (Robotics & AI Solutions)
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Technical Support Executive (Robotics & AI Solutions)
Dubai, United Arab Emirates | Posted on 10/08/2025
Job Type: Full time | Work Days: 6 Days | Work Experience: Intern or Entry Level (Below 2 Yrs Of Experience) | Nationality: No Preference | Age Group: 18 To 45 | Job Role Type: INFORMATION TECHNOLOGY
Job Description- Robot Support: Setup Robots, train them for best performance. Excellent knowledge of working with Excel is required.
- Online Support: Support client with robots, ensuring optimal performance, providing on-line bug fixing and advisory. Assist the Robot Manager in conducting repairs and promptly report any technical issues on-site to enable quick resolution and ensure smooth functioning.
- Customer Support: Respond promptly to customer inquiries via phone, chat, email, or walk-ins. Provide accurate information, deliver product demonstrations when required, and ensure timely handling of sales inquiries by coordinating with the relevant team.
- Performance Testing: Conduct robot testing and hardware diagnostics to ensure optimal functionality. Document test procedures and results, identify faults, and assist in troubleshooting. Provide basic setup support and report complex issues to the Innovation Manager for further resolution.
- Web Page Development and Update: Update the e-commerce platform/website with robot information with
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Technical Key Account Manager for eCommerce solutions
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Job Description
Overview
Department: Business Development
Employment Type: Full Time
Location: United Arab Emirates
Compensation: $2,000 - $3,000 / month
DescriptionFor every person joining us for any position, there is a path and an opportunity to reach an executive role and become a company partner
Antons Sapriko, Company Founder
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Here is a video story of a colleague who joined the Key Account Manager team:
Laura Balode, Gaining experience and becoming an eCommerce expert Key Account Manager. Latvia Experience ScandiFest: scandiweb first annual festival in Egypt!
How to become a Technical Key Account Manager at scandiweb eCommerce Expert Team?We are a very inclusive company with colleagues from over 30 countries across all continents. Our ratio of females is among the highest in the industry. We welcome people from all walks of life who can complete a test by showing their skill and knowledge.
While solid proven previous experience in eCommerce integrations and solutions, and web development methodologies is expected in this role , we value your ability to deliver results starting from the test task, and your enthusiasm and openness to embrace new knowledge and processes. Continuous learning and acting on feedback are among our core organizational values.
What do we expect from you?The core prior experience we are looking for is hands-on eCommerce and solid knowledge of web development methodologies . Whether as a Project Manager, Digital Marketer, B2B Sales Specialist, or Bussines Developer with fluent English.
Familiarity with platforms such as Magento/Adobe Commerce, Shopify, Akeneo, or PimCore is highly recommended and a significant advantage, as these are systems you will frequently encounter and work with.
It is important to have a technical understanding of eCommerce components and structure.
scandiweb is seeking a self-motivated individual who is driven by achieving results and strongly desires to succeed.
Strong communication skills are essential, with confident skills in English and the ability to express oneself well in written, verbal, and presentation formats. Additionally, the ability to learn new frameworks, and systems, and obtain certifications is important in this role.
What are the responsibilities of a Technical Key Account Manager?
In this role, you will focus on understanding scandiweb's customers and identifying their needs and pain points. Responsible for building and maintaining strong client relationships while driving sales growth through upselling and cross-selling services. Develop strategic account plans, monitor performance metrics, and collaborate with internal teams to ensure client satisfaction and retention, all while staying informed about industry trends and market conditions.
To grow your portfolio, you will have the opportunity to work with inbound leads, starting with conducting thorough research of networks, ecosystems, companies, industries, and individuals to uncover business objectives and identify opportunities. You will build strong, positive relationships with new customers, serving as a trusted advisor including CTOs and CEOs of scandiweb's top-tier organizations.
As a key player, you will lead daily sales activities, including preparing new offers and engaging potential clients through calls. You will actively participate in all stages of the sales process for both inbound and outbound leads, from introductory calls to solutionizing.
If possible, being available for travel to various locations, including Europe, the Middle East, and the US, will allow you to engage with potential clients and establish valuable connections. You will also be responsible for preparing compelling business presentations and proposals tailored to the specific needs of prospective clients.
At scandiweb, we are committed to developing well-rounded professionals. You’ll have the chance to grow beyond your initial role by gaining cross-disciplinary expertise to stay on top of industry trends and excel in the future as an eCommerce expert.
Further career growth for Technical Key Account Manager?
You will get support in career counseling from our HR department as each career path is unique taking into account your personal strengths and ambitions.
Further professional growth and development can lead you to become a senior, team lead for one and/or multiple teams, heading a particular practice, and ultimately working with top accounts like Puma, The New York Times, or Läderach.
What is the compensation package of a Technical Key Account Manager at scandiweb?- Competitive starting salary relative to the market;
- Valuable eCommerce experience at the industry leader scandiweb;
- Substantial monetary bonuses based on successful lead conversion to client;
- Exciting travel opportunities;
- Support for hardware upgrades;
- Core health insurance coverage and sports bonuses;
- A diverse multinational team of experts to learn from;
- Company-covered training and certification;
- Legendary online and onsite events to celebrate our success together.
Next steps
- Apply and fill in the application form;
- Receive the test task and complete it.
Here is what people who joined the Key Account Management team want to share with you:
“My journey with scandiweb started unexpectedly and out of curiosity. I saw an ad for a Junior Project Manager position and since I was somehow in IT but with little experience, I decided to try it out. It was a huge surprise to receive an offer and make it all happen.”
“My first projects were in different stages and on different levels of experience needed. However, I was not hesitant to jump on them! North Coast Pottery (US client), Stenders (LV client), and Hebes Code (Spanish client). Being able to work on projects within different stages of development allowed me to learn the full cycle fairly quickly and progress in a speedy mode!”
“With the vast experience from the 3 projects, I continued my growth by joining Business Development (BD) - and that’s when my career took a massive turn. After learning all the basics, I was made a Key Account Manager of 5 different accounts at scandiweb.”
“The best things I have learned and gained thanks to scandiweb? Self-confidence and believing in my experience. They allowed me to grow within my own pace and gave me an enormous amount of trust. The freedom of being able to work within your own frames makes you feel like the processes are not there! All of the teams and managers I worked with, valued me for who I am, and leveraged my strengths to the best advantage.”
Dominika Plata, Key Account Manager from Poland. Joined the company 4/3/2023.
“I was looking for a company working in a variety of technologies and frameworks related to eCommerce, and scandiweb was the best suitable for this. I remember my first project was Christmas Tree World in which we did a Magento 2 Fresh build with data migration from the old Magento 2 website.”
“I had the opportunity to lead the project discovery calls with the client to finalize the requirements, analyze and document the proposed implementation, and provide a project work estimate. Getting a chance to be involved in all things discovery enhances your technical skills and develops interpersonal skills and client communication.”
“I have learned that the best things on scandiweb are teamwork, handling responsibilities, and knowledge of eCommerce related technologies like iPaaS and PIM.”
Dominik Wankhede, Key Account Manager from India. Joined the company 10/30/2023.
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