What Jobs are available for Engineering Team Lead in the United Arab Emirates?

Showing 40 Engineering Team Lead jobs in the United Arab Emirates

Technical Support Engineering Lead

Dubai, Dubai Botpress, Inc.

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Job Description

Help bring AI agents to companies worldwide.

Over the next decade, autonomous agents will redefine how we work.

Botpress allows companies to build and deploy advanced AI agents that move beyond conversation into real business logic.

Our product works today and at scale, across industries, regions, and limitless use cases.

As the 3rd fastest-growing B2B AI start-up worldwide, we’re at the forefront of the AI revolution, providing the most widely-used platform for sophisticated AI agents.

The work ahead is ambitious. The opportunity is rare. We take a deliberate approach to growth: product-led, capital-efficient, and highly focused.

If you want to build foundational technology for one of the most meaningful platform shifts in software, we’re looking for top talent to join us.

Key Highlights:

  • Over 1 million AI agents and chatbots deployed
  • 700,000+ platform users
  • Trusted by 35% of Fortune 500 companies
  • 7 years of expertise in AI solutions
About the role

As the Technical Support Engineering Lead , you’ll manage and grow our support engineering team, ensuring our customers get world-class technical assistance and guidance. You’ll balance hands-on problem-solving with leadership responsibilities, driving improvements in processes, tooling, and knowledge-sharing while mentoring and enabling your team.

This role is ideal for someone who thrives at the intersection of technology, leadership, and customer success. You’ll work closely with Product, Engineering, and Customer Success to deliver an exceptional support experience and scale how our users succeed with AI automation.

  • Lead, mentor, and develop a team of Technical Support Engineers
  • Set team goals, track performance, and provide coaching for continuous growth
  • Oversee support operations, ensuring timely, high-quality responses to customer issues
  • Investigate and troubleshoot complex technical problems escalated from the team
  • Establish and refine triage, escalation, and incident management processes
  • Collaborate with Engineering and Product to surface recurring issues and drive product improvements
  • Own and improve internal knowledge bases and external documentation practices
  • Analyze support trends, metrics, and user feedback to reduce friction and improve experience
  • Represent the support function in cross-functional discussions and planning
Qualifications
  • Proven experience in a technical support or engineering leadership role.
  • Strong technical troubleshooting skills and familiarity with modern web technologies.
  • Comfortable reading and understanding TypeScript, Node.js, Javascript, and React.
  • Experience working with APIs, logs, and cloud-based tools.
  • Knowledge or exposure to AI/LLMs (Large Language Models) and their applications.
  • Exceptional communication skills with the ability to coach and guide others.
  • Calm and structured problem-solving approach in high-pressure scenarios.
  • Experience managing or scaling support operations in a SaaS or AI/ML environment.
  • Good knowledge of English and French. Bonus: Comfortable working in Spanish, Portuguese, French, or another language in our target regions.
  • Curious, resourceful, and eager to create an excellent customer experience
About Botpress

Botpress recently raised its $25 million Series B funding. As a fast-growing start-up, we run a lean and innovative ship that leans on AI for maximum business impact. At Botpress, everyone is an owner, bringing their unique perspective and talents.

Our teams are talented and passionate. We intentionally hire individuals who are eager, passionate, talented, and hungry to learn and grow throughout their career.

We operate mainly in-office, with a culture that values both technical rigor and shared ambition.

You'll be on a team that's not just adapting to the AI revolution, but leading it. Joining our team means changing the future of enterprise AI and building technology that will define the next era of business automation.

  • Work at the forefront of AI-powered automation in a fast-growing start-up.
  • Grow in a dynamic and stimulating environment.
  • Competitive salary and flexible benefits to support your well-being.
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Engineering Team Lead

Dubai, Dubai Dubizzle Group

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Job Description

Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.

As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 6 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs. As an Engineering Team Lead, you will present yourself as a strong leader, demonstrate deep practical engineering knowledge and have a proven track record for timely project delivery and project management. You will be asked to harness your insight into technology and collaborate with Product Managers to make products that enrich the lives of our users, leveraging multiple cross-disciplinary streams to achieve our technological and business vision. You will be responsible for delivering A-class products that scale to millions of users, applying new industry trends and challenging your peers. You will also be responsible for conceiving, designing, and delivering the most complex products within your stream. In this role, you will:

  • Gather an up-to-date and in-depth understanding of the dubizzle platform and technologies and of industry trends.
  • Provide and share a broad knowledge of technologies and architectures, and function as a mentor within the scope of your product stream and with the rest of the Packs.
  • Collaborate with the team and ensure we always deliver software of the highest standards.
  • Promote companywide coding standards, guidelines, and best practices.
  • Demonstrate technical leadership and mentorship by setting challenging but realistic goals and guiding the team's efforts towards successful project delivery.
  • Monitor the performance of team members. Identify and encourage areas for growth and personal development.
  • Manage day-to-day operational aspects of a project and scope.
  • Create an optimal working environment and methodologies for the assigned product vertical team.
  • Impact on the direction and scope of dubizzle’s technical vision within your stream.
  • Shape strong cross-functional teams in line with business needs.
  • Collaborate closely with Product, Infrastructure, Design, UX, CLM, and Strategy to deliver the highest quality products.
  • Hire A-players to build high-performing teams, constantly raising the bar of engineering talent.
  • Own our business KPIs as a conduit to our Product team and business functions.
  • Maintain and ensure optimal software quality within the assigned product;
  • Mentor and develop a product vertical team of excellent front-end and back-end engineers that deliver high-quality code;
  • Deliver on product vertical team KPIs and objectives, in line with the overall company’s objectives;
  • Be accountable for the attrition rate of his team and the department.
  • Coach individuals in the team to become the next wave of leaders.
  • Bachelor's Degree in Computer Science, Engineering or equivalent field.
  • 7+ years of web-based front-end and/or back-end software engineering experience;
  • Experience working on high-traffic and large-scale web products;
  • Experience with Agile Methodologies such as Kanban, Scrum and XP;
  • Technical leadership and mentorship experience are a must.
  • Experience in analysis, design, coding and implementation of next-generation web applications in Python;
  • Proven track record for timely project delivery and project management;
  • Prior experience of managing a team of 5+ developers;
  • Drive for innovation and insight into new and old technologies;
  • A fast paced, high performing team.
  • Multicultural environment with over 50 different nationalities
  • Competitive Tax-free Salary
  • Comprehensive Health Insurance
  • Annual Air Ticket Allowance
  • Employee discounts at multiple vendors across the emirates
  • Rewards & Recognitions
  • Learning & Development

Bayut & dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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GCC I&M Engineering Project Lead — Abu Dhabi

Abu Dhabi, Abu Dhabi RINA Piraeus Team

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A multinational engineering company in Abu Dhabi is seeking an experienced GCC I&M Engineering Project Manager to oversee project delivery, manage client relationships, and ensure compliance with budget constraints. The ideal candidate will have a Master's Degree in Mechanical or Civil Engineering and at least 5 years of relevant industry experience. This role offers the chance to lead impactful projects in a collaborative environment. #J-18808-Ljbffr
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Technical Project Lead

Dubai, Dubai Bizinso

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Job Description

We are seeking a highly motivated and experienced Technical Project Lead in Dubai to join our team. This exciting opportunity offers 1-2 months of training in Mumbai, followed by a permanent relocation to Dubai on the client’s payroll. If you have a passion for project management and want to work with cutting-edge technology in a dynamic environment, we’d love to hear from you!Location: Dubai (Client’s Payroll) Training: 1-2 months in Mumbai, followed by permanent relocation to Dubai About Bizinso At Bizinso, we specialize in delivering cutting-edge software solutions tailored to meet the needs of global clients. With a focus on innovation and excellence, we empower businesses to achieve their goals through seamless project management and technical expertise. Job Overview We are seeking a highly motivated and experienced Technical Project Lead to join our team. This role offers an exciting opportunity to work on client projects in Dubai while being a critical part of Bizinso’s growth journey. Initial training will take place in Mumbai to familiarize you with project requirements, followed by permanent relocation to Dubai. Key Responsibilities
  • Project Planning & Execution : Lead end-to-end project lifecycle, ensuring timely delivery within scope and budget.
  • Client Management : Act as the primary point of contact for clients, understanding their requirements and ensuring satisfaction.
  • Team Coordination : Collaborate with cross-functional teams, including developers, QA, and designers, to deliver high-quality solutions.
  • Risk Management : Identify project risks and develop mitigation strategies to ensure smooth execution.
  • Technical Expertise : Provide technical guidance to teams and ensure adherence to best practices and standards.
  • Documentation : Maintain detailed project documentation, including timelines, milestones, and deliverables.
Qualifications & Skills
  • Education : Bachelor’s degree in Computer Science, IT, or related field (Master’s degree preferred).
  • Experience : 4-6 years of experience in technical project management, preferably in software development or IT services.
  • Technical Proficiency : Strong understanding of software development lifecycles, Agile methodologies, and cloud-based technologies. Proficiency in MVC, Laravel, Django, PHP, Javascript, Vue JS, React Js, etc.
  • Leadership : Proven ability to lead and motivate teams to achieve project goals.
  • Communication : Excellent verbal and written communication skills with the ability to manage client relationships effectively.
  • Certifications : PMP, PRINCE2, or Agile certifications are a plus.
Why Join Us?
  • Opportunity to work with a global client in Dubai.
  • Competitive salary and benefits package.
  • Comprehensive training in Mumbai to set you up for success.
  • A collaborative and innovative work environment.
Work Location
  • Training : Mumbai, India (1-2 months)
  • Permanent Role : Dubai, UAE (Client’s Payroll)
How to Apply Interested candidates can apply by sending their resume and a cover letter to hr @bizinso.com . Please mention “Technical Project Lead – Dubai” in the subject line. #J-18808-Ljbffr
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IT Project Lead - Logistics

Dubai, Dubai Qataryello

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Job Description

A well-established company undergoing a major IT transformation across diverse business lines. With a rapidly growing logistics division now being integrated into the group's IT strategy, the company is investing heavily in digital infrastructure, automation, and enterprise systems. This is a fast-paced, high-growth environment with a clear mandate to modernise operations and drive innovation.

  • Lead logistics-related IT projects including WMS, ERP, and automation initiatives.
  • Translate business requirements into technical specifications and delivery plans.
  • Act as the single point of contact for logistics IT across the group.
  • Manage vendors, outsourced IT partners, and internal stakeholders.
  • Support warehouse operations, manufacturing, and logistics automation.
  • Ensure compliance with IT governance, risk, and change management protocols.
  • Provide hands-on support across logistics systems and applications.
  • 10+ years of experience in IT project delivery within logistics or supply chain.
  • Strong understanding of warehouse operations, freight or manufacturing.
  • Proven track record in delivery IT solutions in a logistics business.
  • Experience with logistics automation and systems architecture.
  • Exceptional communication and stakeholder management skills.
  • Confident engaging with C-level executives and business leaders.
  • Able to work independently and lead transformation in a dynamic environment.
  • Solid experience working within the GCC region, with a strong understanding of local business practices and stakeholder expectations.
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Project Lead (offshore - WHTs, Subsea Cable & Piping , B/Fs)

KBR

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Job Description

Title:
Project Lead (offshore - WHTs, Subsea Cable & Piping , B/Fs)
Belong, Connect, Grow, with KBR!
The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals. KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise.
KBR Abu Dhabi is currently looking to fill a PMC role for Project Lead (offshore - WHTs, Subsea Cable & Piping , B/Fs for an Offshore project to be based in Abu Dhabi (contractor Office).
Profile matching below criteria only will be contacted.
Requirements
Minimum Overall 18+ years of experience in Oil and Gas industry. Having good experience in Detailed Engineering projects in the Oil & Gas industry. Minimum 5+ years of experience in Offshore projects would be a mandatory requirement. Having experience in Offshore Wellhead Tower, Subsea Cable & Piping specification is a mandatory. Must have worked at least 5 years' of experience in similar position for mega oil and gas FEED/ EPC project ( more than US$ 1 Billion) Bachelor's Degree in Engineering is a MUST.
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Backend Technical Lead

Dubai, Dubai Forte Digital Poland

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Backend Technical Lead /Dubai Based/ Crypto Exchange/

Job Type: Full time

Location: Dubai, AE

Level: Senior

Salary Range: To be discussed

Summary

Our client seeks a Backend Technical Lead for architecture design and team management, ensuring high system availability, scalability, and security in a blockchain project.

Overview

Our client is seeking an experienced Backend Technical Lead to lead the server-side development team, responsible for the architecture design and management of our entire backend system. This role is crucial in our blockchain exchange project, ensuring high availability, scalability, and security of the system.

What You Will Do

  • Design and optimize backend system architecture, including microservices, distributed systems, and API design
  • Ensure system high availability, scalability, and security
  • Lead and manage the backend development team, including developers across various tech stacks (Java, Go, Python, etc.)
  • Conduct recruitment, performance evaluations, and career development planning
  • Participate in project planning and management, ensuring timely completion and quality standards
  • Coordinate with frontend, operations, product, and other teams to drive project progress
  • Develop backend technology strategies, selecting appropriate tech stacks and tools
  • Track industry trends, introduce new technologies and best practices, and drive innovation
  • Oversee system performance tuning, identifying and resolving bottlenecks
  • Ensure system security, conducting assessments and improvements

What You Will Need

  • Bachelor's degree or higher in Computer Science or related field
  • 10+ years of backend development experience, with 5+ years in team management
  • Proven track record in designing and implementing high-performance, highly available backend systems
  • Proficiency in multiple backend tech stacks (e.g., Java, Go, Python, Node.js) and their applications
  • Extensive experience in microservices architecture and distributed systems design
  • Familiarity with CI/CD processes and related tools (e.g., Jenkins, GitLab CI)
  • Excellent communication and teamwork skills
  • Strong analytical and problem-solving abilities

Interested?

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Lead HVAC Engineer (Engineering Design Consultancy experience)

Abu Dhabi, Abu Dhabi Rejlers Abu Dhabi

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Job Description

Rejlers International Engineering Solutions is a trusted provider of high-quality engineering and project services. We have been present in Abu Dhabi, UAE, for over 15 years.

Operating from our regional headquarters in Abu Dhabi City and with an own office in Navi Mumbai, India, we support a wide range of operations across the region. Specializing in the Oil & Gas, Refining, Petrochemical, Chemical, and Renewable Energy industries, as well as Industrial Infrastructure such as Buildings and Structures, Power Distribution, and Telecommunications, we serve clients throughout the UAE and the Arabian Gulf.

Our strong track record in Industrial Digitization and AI solutions reflects our commitment to innovation and excellence. With a parent company boasting more than 80 years of engineering expertise, we are proud to bring Nordic engineering heritage to the region blending cutting-edge technology with a longstanding tradition of quality and reliability.

We are now looking for a Lead HVAC Engineer to execute projects and support bids in Abu Dhabi.

Reports To

The Lead HVAC Engineer reports to the Head of Discipline, Mechanical & Piping.

Job Overview

This job function is to be assigned in projects, taking the role of Lead HVAC Engineer. In addition, the job position aims to be a focal point on all aspects of quality-related issues in the engineering projects and to establish good operational relationships and liaise with the client and subcontractor personnel in order to ensure that the project’s quality goals and objectives are achieved.

Responsibilities and Duties

The main duties and responsibilities of the Lead HVAC Engineer are but not limited to the following:

  • To assist engineers / Design manager / Discipline Manager for the engineering design of the project.
  • Ensure verification of source data, concept & FEED drawings / concepts as required.
  • Complete responsibility for HVAC engineering, design and deliverables on projects at all stages of the design process. While the primary focus will be on HVAC design, the successful candidate will be a well-rounded Mechanical Engineer with an ability to adapt and handle various mechanical package equipment, ventilation, refrigeration, and related building services systems.
  • Conduct HVAC Design and Engineering activities for projects, from initial concept definition phase through engineering studies, FEED, detailed design and commissioning.
  • Review Client's technical documentation and requirements.
  • Defines engineering requirements and leads on the technical decisions.
  • Participates meetings and workshops.
  • Explain technical decisions and have constructive discussions with stakeholders of the technical requirements.
  • Understand project’s scope and required technical activities.
  • Prepare and / or review Cooling and Heating Load calculations in accordance with standards.
  • Prepares HVAC Design Basis and Specifications.
  • Preparation of HVAC Duct routing design and sizing.
  • Establish sizing and selection of HVAC air terminals, e.g. grilles, diffuser, registers and louvers.
  • HVAC Chilled Water system design, sizing of equipment and piping design.
  • Ability to develop HVAC Air Flow Diagram, Control Diagram, Ducting & Instrumentation Diagram, Cause & Effect chart.
  • Ability to develop Chilled Water / Refrigeration P&ID and Control Diagram, Cause & Effect chart.
  • Preparation of HVAC Sequence of Operation & Control Philosophy.
  • Preparation of chilled water/Refrigeration Sequence of Operation & Control Philosophy.
  • HVAC Chilled Water / Refrigeration system design, sizing of equipment and piping design.
  • Prepares the technical documentation / drawings for HVAC requisition.
  • Technical evaluation / clarification of HVAC equipment and technical bid evaluation reports to support order placement.
  • Provide specialist engineering support to global projects in a major engineering contractor organization.
  • Project technical support – familiarity with risk assessments, design reviews, constructability, HAZOP, etc.
  • Technical supervision of supplier design and control of supplier interface, review of Vendor documents plus the co-ordination of interfaces with other engineering disciplines.
  • Verify that all designs are to required standards & quality and that the objectives of the project are met.
Qualifications
  • Engineering Graduate (BEng, BSc. or MSc.) in Mechanical or Technical related degree.
  • Over 15+ years of experience and in the specific discipline or in HVAC engineering and design in oil & gas / industrial sector/ EPC projects.Minimum 8 years in a Senior Role.
  • Must have worked in FEED and EPC projects and delivered to ADNOC Group of Companies.
  • Extensive design experience, primarily in a contracting environment, working with HVAC equipment.
  • Technical knowledge in Industrial Ventilation criteria, systems and calculations, and ability to apply these to various application and processes.
  • Experience of HVAC calculation software program (Carrier HAP, ELITE, etc.).
  • Experience of HVAC design software program (AutoCAD etc.)
  • Knowledge in HVAC equipment and item selection as part of the HVAC design practice.
  • Knowledge of International Codes applicable to HVAC design (ASHRAE, AMCA and Industry standards) as well general codes and standards used in UAE (AGES etc.).
  • Experienced in all stages of project delivery (Studies, FEED and Detail Engineering, Commissioning)
  • Excellent interpersonal, teamwork and communication skills.
  • Attention to details and ability of critical thinking.
  • Excellent people management skills with solid understanding of customer interface.
  • Team player, hardworking, problem solver, self-driven with can-do attitude. Ready to join in short notice is added value.
  • Meets with UAE visa requirements.

Our work is guided by our vision: Home of the learning minds. We believe in continuous learning and development. We want to succeed both as individuals and as a company through a common goal: success through continuous learning.

Do you want to join us?

Please apply at once as we proceed with suitable candidates as soon as possible. Submit your application, CV, and salary expectation latest by 16th November 2025.

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Lead Project Manager

Dubai, Dubai Sprinklr

Posted 9 days ago

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Job Description

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer touchpoint.
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights.
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
**Job Description**
**What You'll Do**
As a **Lead Project Manager - CCaaS** , you will be responsible for ensuring the successful delivery of Sprinklr integrations by leveraging standardized connectors and customized enterprise software solutions in complex customer environments.
You will:
+ Own end-to-end project delivery, from pre-sales through go-live and transition to success teams.
+ Gather business, functional, and technical requirements from customers and vendors.
+ Define project scope, deliverables, roles, and responsibilities in collaboration with client stakeholders.
+ Develop and manage project plans, schedules, UAT documentation, trackers, and kick-off presentations.
+ Conduct milestone reviews and ensure all project phases are completed as per Sprinklr standards.
+ Drive alignment across stakeholders, including Sprinklr Engineering, Product, and client teams.
+ Monitor and assign work across cross-functional project teams to meet business objectives.
+ Identify and mitigate project risks, manage issues, and escalate blockers where necessary.
+ Lead and motivate cross-functional teams and resolve conflicts with sound judgment.
+ Ensure smooth project handoff post go-live with all necessary documentation.
**Who You Are & What Makes You Qualified**
+ Bachelor's/Master's degree in Engineering or a related field.
+ 5+ years of technical project management experience, preferably in a customer-facing IT/Enterprise SaaS environment.
+ 3+ years of experience working closely with engineering teams.
+ Proven experience managing large-scale customer programs with US-based clients.
+ Strong understanding of project management tools and methodologies.
+ Excellent communication and stakeholder management skills - able to clearly articulate complex technical concepts to diverse audiences.
+ Strong documentation and planning skills.
+ Familiarity with APIs, application-layer protocols (e.g., HTTP), and tools like Postman or SOAP UI.
+ Ability to thrive in a dynamic, fast-paced environment with minimal supervision.
+ A proactive problem-solver with a passion for customer success and operational excellence.
**We focus on our mission** : Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data - helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing and Sprinklr Insights. Sprinklr is here to do three things:
+ Lead a new category of enterprise software that we call Unified-CXM.
+ Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
+ Create a culture of customer obsession, with trust, teamwork and accountability.
**We believe in our product** : Customers who value exceptional customer experiences have what they need on our single unified platform built with an operating system approach on a single codebase. That means that everything - and everyone - can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world's leading enterprise brands.
**We invest in our people** : We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off - it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.
To learn more about employee benefits by region, click here ( .
To learn more about all-things-Sprinklr, visit our candidate resource hub here ( .
**Why You'll Love Sprinklr:**
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides.
**We focus on our mission:** We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand's digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
**We invest in our people:** At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more.
**EEO - Our philosophy** : Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful. 
Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.
Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.
**Warning about Recruiting Scams:** Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review ( the Federal Trade Commission's advice to avoid these types of scams.
If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.
External Field
We're excited that you're interested in joining Sprinklr!
Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate.
Here at Sprinklr, we're on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people - to treating them like family, and to sharing a culture that reflects our values.
Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.
Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice.
Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you have a disability or special need that requires accommodations, please let us know by filling out this form ( .
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Lead Project Manager

Dubai, Dubai Stryker Corporation

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Job Description

Job Description

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises - global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

What You'll Do

As a Lead Project Manager - CCaaS , you will be responsible for ensuring the successful delivery of Sprinklr integrations by leveraging standardized connectors and customized enterprise software solutions in complex customer environments.

You will:

  • Own end-to-end project delivery, from pre-sales through go-live and transition to success teams.
  • Gather business, functional, and technical requirements from customers and vendors.
  • Define project scope, deliverables, roles, and responsibilities in collaboration with client stakeholders.
  • Develop and manage project plans, schedules, UAT documentation, trackers, and kick-off presentations.
  • Conduct milestone reviews and ensure all project phases are completed as per Sprinklr standards.
  • Drive alignment across stakeholders, including Sprinklr Engineering, Product, and client teams.
  • Monitor and assign work across cross-functional project teams to meet business objectives.
  • Identify and mitigate project risks, manage issues, and escalate blockers where necessary.
  • Lead and motivate cross-functional teams and resolve conflicts with sound judgment.
  • Ensure smooth project handoff post go-live with all necessary documentation.
Who You Are & What Makes You Qualified
  • Bachelor's/Master's degree in Engineering or a related field.
  • 5+ years of technical project management experience, preferably in a customer-facing IT/Enterprise SaaS environment.
  • 3+ years of experience working closely with engineering teams.
  • Proven experience managing large-scale customer programs with US-based clients.
  • Strong understanding of project management tools and methodologies.
  • Excellent communication and stakeholder management skills - able to clearly articulate complex technical concepts to diverse audiences.
  • Strong documentation and planning skills.
  • Familiarity with APIs, application-layer protocols (e.g., and tools like Postman or SOAP UI.
  • Ability to thrive in a dynamic, fast-paced environment with minimal supervision.
  • A proactive problem-solver with a passion for customer success and operational excellence.
Why You'll Love Sprinklr

We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever.

We believe in our product: Sprinklr was built from the ground up to enable a brand's digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr's EEO Policy and EEO is the Law.

Warning about Recruiting Scams : Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams.

If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.

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