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Course: Effective Business Decisions Using Data Analysis

Dubai, Dubai Europeanqualitytc

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Effective Business Decisions Using Data Analysis

ID 257

Course: Effective Business Decisions Using Data Analysis

This interactive, applications-driven 5-day course will highlight the added value that data analytics can offer a professional as a decision support tool in management decision making. It will show the use of data analytics to support strategic initiatives; to inform on policy information; and to direct operational decision making. The course will emphasize applications of data analytics in management practice; focus on the valid interpretation of data analytics findings; and create a clearer understanding of how to integrate quantitative reasoning into management decision making. Exposure to the discipline of data analytics will ultimately promote greater confidence in the use of evidence-based information to support management decision making.

This course will feature:
  • Discussions on applications of data analytics in management
  • The importance of data in data analytics
  • Applying data analytical methods through worked examples
  • Focusing on management interpretation of statistical evidence
  • How to integrate statistical thinking into the work domain
What are the Goals? By the end of this course, participants will be able to:
  • Explain the scope and structure of data analytics.
  • Apply a cross-section of useful data analytics.
  • Interpret meaningfully and critically assess statistical evidence.
  • Identify relevant applications of data analytics in practice.
Who is this Course for? This course is suitable to a wide range of professionals but will greatly benefit:
  • Professionals in management support roles
  • Analysts who typically encounter data/analytical information regularly in their work environment
  • Those who seek to derive greater decision-making value from data analytics
How will this be Presented?

This course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension, and retention of the information presented. The daily workshops will be highly interactive and participative. This involves regular discussion of applications as well as hands-on exposure to data analytics techniques using Microsoft Excel. Delegates are strongly encouraged to bring and analyse data from their own work domain. This adds greater relevancy to the content. Emphasis is also placed on the valid interpretation of statistical evidence in a management context.

The Course Content
  • Day One: Setting the Statistical Scene in Management
    • Introduction; The quantitative landscape in management
    • Thinking statistically about applications in management (identifying KPIs)
    • The integrative elements of data analytics
    • Data: The raw material of data analytics (types, quality, and data preparation)
    • Exploratory data analysis using Excel (pivot tables)
    • Using summary tables and visual displays to profile sample data
  • Day Two: Evidence-based Observational Decision Making
    • Numeric descriptors to profile numeric sample data
    • Central and non-central location measures
    • Quantifying dispersion in sample data
    • Examine the distribution of numeric measures (skewness and bimodal)
    • Exploring relationships between numeric descriptors
    • Breakdown analysis of numeric measures
  • Day Three: Statistical Decision Making – Drawing Inferences from Sample Data
    • The foundations of statistical inference
    • Quantifying uncertainty in data – the normal probability distribution
    • The importance of sampling in inferential analysis
    • Sampling methods (random-based sampling techniques)
    • Understanding the sampling distribution concept
    • Confidence interval estimation
  • Day Four: Statistical Decision Making – Drawing Inferences from Hypotheses Testing
    • The rationale of hypotheses testing
    • The hypothesis testing process and types of errors
    • Single population tests (tests for a single mean)
    • Two independent population tests of means
    • Matched pairs test scenarios
    • Comparing means across multiple populations
  • Day Five: Predictive Decision Making - Statistical Modeling and Data Mining
    • Exploiting statistical relationships to build prediction-based models
    • Model building using regression analysis
    • Model building process – the rationale and evaluation of regression models
    • Data mining overview – its evolution
    • Descriptive data mining – applications in management
    • Predictive (goal-directed) data mining – management applications
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Course: Professional Business System Analyst

Dubai, Dubai Europeanqualitytc

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Job Description

Business systems analysis is the discovering, analysing, modeling and specification of the logical requirements of a business in order to design and build effective business solutions.

Business systems analysis requires specialised knowledge and skills. The process of identifying and defining business requirements is very different from applying technology to address business requirements.

Participants will gain knowledge of the best techniques and methods for gathering requirements from users and other stakeholders; develop business and data models that describe these requirements and write detailed specifications that provide an accurate blueprint for the designing, building and testing of the proposed system. They will also learn how business systems analysis techniques can be related and integrated using the Architecture Framework to ensure that all the requirements are comprehensively described and correctly defined.

Objectives
  • This seminar aims to enable participants to achieve the following objectives:
    • Understand the role of the business systems analyst
    • Understand the Systems Development Life Cycle (SDLC)
    • Define the system scope
    • Identify system stakeholders
    • Create a business case
    • Understand and apply The Architecture Framework
    • Model the business across all its dimensions: data, activities, locations, people, time and motivation
    • Apply information gathering techniques
    • Define functional and non-functional business requirements
    • Write a business requirements specification
Training Methodology

State-of-the-art business systems analysis methods and techniques are transferred by means of short, focused presentations which are followed by experiential learning workshop sessions. In these sessions the knowledge gained is applied to real-world examples and case studies. Rapid learning of the methods and techniques is achieved by means of group work, individual work, participant discussion, facilitator interaction and constructive feedback.

Organisational Impact
  • Improved integration between the business and the information technology department of the organisation
  • The correct fit between the requirements of the organisation and information systems that are developed or procured
  • Reduced information technology development risk, costs and time overruns
  • Improved quality of information technology projects
Personal Impact
  • Be able to work effectively in a systems development project
  • Have the ability to confidently elicit business requirements from business users and other stakeholders
  • Be able to identify the essential requirements of the business
  • Effectively communicate business requirements to stakeholders
SEMINAR OUTLINE
  • DAY 1 :Introduction to Business Systems Analysis
    • The role of the business systems analyst
    • The Systems Development Life Cycle (SDLC)
    • The business systems analysis process
    • Identifying system users and other stakeholders
    • Defining the system scope
    • Creating a business case
  • DAY 2 :Modeling the Business
    • An introduction to modeling concepts
    • The Architecture Framework
    • Modeling data requirements
    • Business process modeling for business systems analysis
  • DAY 3 :Modeling the Business (Continued)
    • Writing and modeling use cases
    • Modeling the location dimension
    • Modeling organisations, people and roles
    • Analysing business and time events
    • Discovering and documenting business rules
  • DAY 4 :Gathering Information
    • Communication for business systems analysts
    • Interviewing methods
    • Using questionnaires
    • Document analysis and observation
    • Workshop facilitation using Joint Application Design (JAD) techniques
    • Eliciting and capturing requirements in workshops
  • DAY 5 :Preparing a Business Requirements Specification
    • Functional and non-functional requirements
    • Writing effective requirements
    • Validating requirements
    • The content of a business requirements specification
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Course: Professional Business System Analyst

Dubai, Dubai Europeanqualitytc

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Job Description

Artificial Intelligence ,Data Analysis and Digital Transformation Training Course

Course:Professional Business System Analyst

Business systems analysis is the discovering, analysing, modeling and specification of the logical requirements of a business in order to design and build effective business solutions.

Business systems analysis requires specialised knowledge and skills. The process of identifying and defining business requirements is very different from applying technology to address business requirements.

Participants will gain knowledge of the best techniques and methods for gathering requirements from users and other stakeholders; develop business and data models that describe these requirements and write detailed specifications that provide an accurate blueprint for the designing, building and testing of the proposed system. They will also learn how business systems analysis techniques can be related and integrated using the Architecture Framework to ensure that all the requirements are comprehensively described and correctly defined.

Objectives

This seminar aims to enable participants to achieve the following objectives:

  • Understand the role of the business systems analyst
  • Understand the Systems Development Life Cycle (SDLC)
  • Define the system scope
  • Identify system stakeholders
  • Create a business case
  • Understand and apply The Architecture Framework
  • Model the business across all its dimensions: data, activities, locations, people, time and motivation
  • Apply information gathering techniques
  • Define functional and non-functional business requirements
  • Write a business requirements specification
Training Methodology

State-of-the-art business systems analysis methods and techniques are transferred by means of short, focused presentations which are followed by experiential learning workshop sessions. In these sessions the knowledge gained is applied to real-world examples and case studies. Rapid learning of the methods and techniques is achieved by means of group work, individual work, participant discussion, facilitator interaction and constructive feedback.

Organisational Impact
  • Improved integration between the business and the information technology department of the organisation
  • The correct fit between the requirements of the organisation and information systems that are developed or procured
  • Reduced information technology development risk, costs and time overruns
  • Improved quality of information technology projects
Personal Impact
  • Be able to work effectively in a systems development project
  • Have the ability to confidently elicit business requirements from business users and other stakeholders
  • Be able to identify the essential requirements of the business
  • Effectively communicate business requirements to stakeholders
Course Outline :

DAY 1 :Introduction to Business Systems Analysis

  • The role of the business systems analyst
  • The Systems Development Life Cycle (SDLC)
  • The business systems analysis process
  • Identifying system users and other stakeholders
  • Defining the system scope
  • Creating a business case

DAY 2 :Modeling the Business

  • An introduction to modeling concepts
  • The Architecture Framework
  • Business process modeling for business systems analysis

DAY 3 :Modeling the Business (Continued)

  • Writing and modeling use cases
  • Modeling the location dimension
  • Modeling organisations, people and roles
  • Analysing business and time events
  • Discovering and documenting business rules

DAY 4 :Gathering Information

  • Communication for business systems analysts
  • Interviewing methods
  • Document analysis and observation
  • Eliciting and capturing requirements in workshops

DAY 5 :Preparing a Business Requirements Specification

  • Functional and non-functional requirements
  • Writing effective requirements
  • Validating requirements
  • The content of a business requirements specification

Executive Dashboarding and Reporting with Power BI

AI-Powered Logistics: Optimizing Supply Chain Operations

AI-Driven Logistics: Enhancing Supply Chain Efficiency

Digital Transformation in the Financial Industry

Artificial Intelligence (AI) in Procurement and Supply Chain Management

Effective Business Decisions Using Data Analysis

Business Data Collection, Analysis and Presentation

At European Quality Training and Management Consultancy, we provide high-quality training and consultancy services to develop future leaders. With a team of skilled experts, we tailor programs to meet the needs of public and private sectors, grounded in quality, ethics, and social responsibility. Our client-focused approach ensures professionalism and sustainable outcomes.

European Quality Training and Management Consultancy FZE

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Business Analysis and Data Analyst

Dubai, Dubai micro1

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Job Description

Overview

Job Title: Business Data Analyst (Banking) - Digital Transformation

Job Type: Full-Time Contract (1 year, renewable)

Location: On-site, Dubai, Dubai, United Arab Emirates

Job Summary:

Join our team as a Business Data Analyst at the forefront of digital transformation within a leading UAE bank. In this pivotal role, you will bridge business stakeholders and technology teams, applying deep analytical expertise to drive insights, optimize processes, and elevate customer journeys across key digital banking initiatives. Embrace an asynchronous work culture that values exceptional written communication and proactive problem-solving.

Key Responsibilities
  • Elicit, analyze, and document business requirements, user stories, and process flows for digital projects.
  • Act as a key liaison between business units and technical teams to ensure clear understanding of project objectives.
  • Conduct gap analysis and impact assessments for new features and system changes within core banking functions.
  • Participate in Agile/Scrum ceremonies, including sprint planning, backlog grooming, and daily stand-ups.
  • Design and execute test scenarios, supporting user acceptance testing (UAT) and solution validation.
  • Write complex SQL queries to extract and analyze large datasets, generating actionable insights and KPI reports with Power BI.
  • Translate analytical findings into clear, data-driven recommendations and presentations for diverse stakeholders.
Required Skills and Qualifications
  • Bachelor’s degree in Computer Science, Engineering, Finance, Business, or a quantitative discipline.
  • 5-9 years’ experience as a Business Analyst, with a strong background in Banking, Financial Services, or FinTech.
  • High proficiency in SQL and PL/SQL, with hands-on experience in Power BI for data visualization.
  • Proven experience working with core-banking systems and exposure to digital transformation projects.
  • Solid understanding of Agile methodologies (Scrum, Kanban) and expertise with JIRA.
  • Exceptional written communication skills, adept at working in asynchronous, collaborative environments.
  • Strong analytical and critical thinking abilities with excellent stakeholder management.
Preferred Qualifications
  • Relevant professional certifications (CBAP, PMI-PBA, Agile Scrum, Data Analytics).
  • Experience with data modeling, Python or R for advanced analytics, and systems like Flexcube or OFSAA.
  • Expertise in digital banking products, customer journey mapping, and process optimization.

Become part of our team and contribute to high-impact initiatives, working on projects that set industry standards and drive meaningful change. We foster an inclusive, high-performing culture offering career development opportunities, comprehensive benefits, and a collaborative environment to help you thrive.

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System Analyst - BP&A | Retail

Dubai, Dubai Robinson & Co (Singapore) Pte Ltd

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Job Description

Overview Of The Role:

As a Business Data Analyst in the retail division of Al Futtaim Group, you will drive data-informed decision-making by leveraging your analytical and technical expertise. You will be responsible for enhancing reporting and forecasting accuracy through innovative AI and automation techniques, thus supporting strategic decisions and performance improvements in collaboration with various stakeholders. Your role will involve managing large datasets, developing insightful dashboards, and continuously seeking opportunities to integrate emerging technologies into our analytics practices.

What You Will Do:

Data Collection and Analysis

  • Collect, clean, and analyze large datasets from multiple business systems including ERP, CRM, and digital sources.
  • Ensure data quality, consistency, and adherence to governance standards.

Dashboard and Reporting

  • Design and maintain dashboards and reports using BI tools to track KPIs and highlight trends.
  • Automate reporting and commentary generation using LLMs and Gen AI tools.
  • Enable self-service analytics capabilities for business users.

Collaboration and Insights

  • Partner with finance and business stakeholders to translate data into actionable insights.
  • Present findings and recommendations clearly to both technical and non-technical audiences.

Innovation and Tool Evaluation

  • Continuously evaluate new tools, technologies, and methodologies to enhance analytics maturity.
  • Explore and apply AI, automation, and LLMs to improve reporting, forecasting, and business insights.

What you will need:

  • Proficiency in SQL and BI tools for data manipulation and visualization.
  • Excellent communication skills, effectively translating technical analysis into business insights.
  • Experience with AI/ML frameworks and applications, particularly in predictive analytics and LLMs.
  • Minimum 4 years of experience in business/data analysis or consulting with advanced analytics application.
  • Proficiency in SQL, BI tools like Power BI/Tableau, and advanced Excel capabilities.
  • Familiarity with ERP/CRM systems and AI/LLM tools in a business context.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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System Analyst - BP&A | Retail

Dubai, Dubai Robinson & Co (Singapore) Pte Ltd

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Job Description

Established in the 1930s as a trading business, Al‑Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al‑Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al‑Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al‑Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview Of The Role

As a Business Data Analyst in the retail division of Al Futtaim Group, you will drive data-informed decision‑making by leveraging your analytical and technical expertise. You will be responsible for enhancing reporting and forecasting accuracy through innovative AI and automation techniques, thus supporting strategic decisions and performance improvements in collaboration with various stakeholders. Your role will involve managing large datasets, developing insightful dashboards, and continuously seeking opportunities to integrate emerging technologies into our analytics practices.

What You Will Do Data Collection and Analysis
  • Collect, clean, and analyze large datasets from multiple business systems including ERP, CRM, and digital sources.
  • Ensure data quality, consistency, and adherence to governance standards.
Dashboard and Reporting
  • Design and maintain dashboards and reports using BI tools to track KPIs and highlight trends.
  • Automate reporting and commentary generation using LLMs and Gen AI tools.
  • Enable self‑service analytics capabilities for business users.
Collaboration and Insights
  • Partner with finance and business stakeholders to translate data into actionable insights.
  • Present findings and recommendations clearly to both technical and non‑technical audiences.
Innovation and Tool Evaluation
  • Continuously evaluate new tools, technologies, and methodologies to enhance analytics maturity.
  • Explore and apply AI, automation, and LLMs to improve reporting, forecasting, and business insights.
What you will need
  • Proficiency in SQL and BI tools for data manipulation and visualization.
  • Excellent communication skills, effectively translating technical analysis into business insights.
  • Experience with AI/ML frameworks and applications, particularly in predictive analytics and LLMs.
  • Minimum 4 years of experience in business/data analysis or consulting with advanced analytics application.
  • Proficiency in SQL, BI tools like Power BI/Tableau, and advanced Excel capabilities.
  • Familiarity with ERP/CRM systems and AI/LLM tools in a business context.

We’re here to provide excellent service but a little help from you can ensure a five‑star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well‑crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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Business Analyst

Dubai, Dubai The Cigna Group

Posted 9 days ago

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Job Description

**ABOUT US:**
Cigna healthcare is a global health service company with roots in the US, serving more than 180 million customers and patients throughout the world. We deliver quality health care through choice, predictability, affordability and through integrated capabilities and connected, personalized solutions that advance whole person health.
Cigna's mission is to help our customers improve their health, well-being and sense of security by providing access to care. With our whole health approach, we're focused on addressing health concerns, improving resilience, reducing stress levels and emotional health issues. Our employer promise is to remain steadfast in our commitment to fostering growth and improving lives by offering meaningful work within a positive, inclusive culture that prioritizes our colleagues. We champion teamwork and collaboration and empower our people with cutting-edge technology to drive efficiency and amplify their impact in everything we do. Together we strive to create an environment where every individual thrives and contributes to meaningful change"
**Purpose of role:** Engaging with business stakeholders to elicit and define business project scope, business requirements and workflows as related to assigned projects or new intake items. The successful candidate in this position will have good work experience and a desire to work in a culturally diverse organization. This position will report into the business and is not an IT Business/Systems Analyst position.
**Main Duties/Responsibilities:**
Working alongside the IT BSA, documenting business process requirements and business process flow as related to assigned process development or process improvement projects. Document all detailed business requirements within internally approved systems using Scaled Agile Methodology (Composing Epics) Engage with business leads to understanding new project scope, creating scope statements and high-level scope requirements as required for the portfolio and project intake process. Document system integration requirements involving legacy platforms, third party solutions by acting as a liaison between business units and technology teams ensuring clear communication and delivery. Build an extensive knowledge of business operation to analyze current work procedures and practices. Investigate, evaluate and report alternative solutions to business needs and recommend the preferred solutions in compliance with the regulatory standards and enterprise architecture guidelines. Work closely with IT Business Systems Analysts to ensure business processes align with technology solutions. Will participate in some systems analysis design sessions as needed. Work with business stakeholders in the development of user acceptance test cases Work with business stakeholders in the execution of user acceptance testing Monitor, track and report UAT defects while coordinating with the QA test team for defect remediation
**Experience/Qualifications Required:**
+ Bachelor's degree in business, finance, information management or a related discipline
+ 3-5 years of business analysis work preferably in insurance or financial services sector.
+ Experienced in the analysis and interpretation of business requirements across all aspects of transacting insurance or financial services business.
+ Good understanding of UAE insurance market and regulations.
+ Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
+ Analysis and support of the production of project proposals or business cases.
+ Demonstrate a proven understanding of the business process re-engineering.
+ Experience creating user acceptance testing documentation and leading UAT
+ Must be a self-starter who is able to plan and lead work sessions with little oversight.
+ Business Analysis techniques such as process modeling, root cause analysis, data modeling, process mapping and traceability are very desirable.
+ Good knowledge and experience in Scaled Agile Framework and Agile overall
**Skills Required:**
+ Strong communication skills
+ Ready to learn new business processes
+ Interpersonal skills
+ Team working - internal/external
+ Customer Focus - internal/external
+ Good business/product knowledge
+ Organizational skills
+ Good time management
+ Negotiation skills
+ Decision making
+ Advanced User of Microsoft applications - Word, Excel, Project, Visio
+ Experience in usage of Jira, Azure Dev Ops Platforms
+ Identification of problems and problems solving
+ Knowledge of Scaled Agile framework
+ Six sigma certifications would be a plus
+ Data analysis and Interpretation
+ Critical Thinking
**What we are looking for**
We are seeking individuals who thrive in collaborative environments, are passionate about driving meaningful change, and are excited to grow in a company that prioritizes its people.
**Join us and be part of a company where your growth, ideas and contributions are valued. Let's create something extraordinary together. It's time to look to your future and apply to work for Cigna today!**
**About Cigna Healthcare**
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If_ _you require reasonable accommodation in completing the online application process, please email:_ _for support. Do not email_ _for an update on your application or to provide your resume as you will not receive a response._
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Business Analyst

GMEX Group

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Job Description

GMEX’s Technology stack is based on: Java, JSF web-based GUIs, Low Latency Bus Architecture, FIX Messaging, Data Feeds, open-source database (PostgreSQL) & Linux (Centos) operating systems.

Delivery is typically Agile and experience should be demonstrable of how to drive projects.

Experience in trading applications or financial services is a bonus.

Job purpose

To gather client requirements and liaise with the development team to ensure these are delivered satisfactorily.

To be able to demonstrate GMEX systems to potential clients.

To manage test cycles and ensure quality is maintained.

Key responsibilities and accountabilities
  • Business Analysis
    • Requirements definition and production of specifications.
    • Design study – workshop facilitation.
    • Managing client expectation.
  • Quality Assurance
    • System testing.
    • Production of test scripts.
    • Management and delivery of Go/NoGo documentation.
  • Client Management
    • Monitoring of client relationship and interfacing with key business personnel.
    • Check daily the 3rd party trade feeds. All non-transmitted trades to be investigated.
    • Assist with the creation and maintenance of Market Operations processes, and help improve operational efficiency.
  • Client Onboarding
    • Liaison with any 3rd parties who are connecting to the GMEX systems
  • Training
    • Training of client and internal staff.
  • Other Duties
    • Pre-sales demonstrations.
    • Assistance in creating sales proposals.
    • Flexibility of working hours to coincide with market hours and project deadlines.
Key skills
  • Ability to deal with staff at all levels.
  • Ability to work well under pressure.
  • Excellent interpersonal skills.
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Business Analyst

Abu Dhabi, Abu Dhabi Stryker Corporation

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Job Description

Job Description
We are seeking a highly skilled and detail-oriented Business Analyst with over 5 years of experience in the banking and financial services domain. The ideal candidate will have a strong understanding of banking products, processes, and regulatory requirements, and will be responsible for gathering business requirements, analyzing data, and supporting the implementation of technology solutions that align with business goals. Key Responsibilities:

  • Collaborate with stakeholders to gather, analyze, and document business requirements.
  • Translate business needs into functional specifications and user stories.
  • Work closely with product owners, developers, QA teams, and project managers to ensure successful delivery.
  • Conduct gap analysis, impact analysis, and feasibility studies.
  • Support UAT (User Acceptance Testing) and coordinate with business users for validation.
  • Prepare BRDs, FRDs, process flows, and other documentation.
  • Analyze and improve existing banking processes and systems.
  • Ensure compliance with banking regulations and internal policies.
  • Act as a liaison between business and technical teams.
Required Skills & Qualifications:
  • Bachelor's degree in Business Administration, Finance, Information Technology, or related field.
  • 5+ years of experience as a Business Analyst in the banking or financial services industry.
  • Strong understanding of retail banking, corporate banking, digital banking, or core banking systems.
  • Experience with requirement gathering, documentation, and stakeholder management.
  • Proficiency in tools like JIRA, Confluence, MS Visio, Excel, and SQL.
  • Familiarity with Agile and Waterfall methodologies.
  • Excellent communication, analytical, and problem-solving skills.
Preferred Qualifications:
  • Experience with regulatory projects (e.g., AML, KYC, Basel, FATCA).
  • Knowledge of banking APIs, digital transformation, or FinTech integrations.
  • Certifications such as CBAP, CCBA, PMI-PBA, or Scrum Master are a plus.
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Business Analyst

Dubai, Dubai Cigna Health and Life Insurance Company

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Job Description

Business Analyst page is loaded# Business Analystremote type: On-sitelocations: Dubai, United Arab Emiratestime type: Full timeposted on: Posted Todayjob requisition id: Cigna healthcare is a global health service company with roots in the US, serving more than 180 million customers and patients throughout the world. We deliver quality health care through choice, predictability, affordability and through integrated capabilities and connected, personalized solutions that advance whole person health.Cigna’s mission is to help our customers improve their health, well-being and sense of security by providing access to care. With our whole health approach, we’re focused on addressing health concerns, improving resilience, reducing stress levels and emotional health issues. Our employer promise is to remain steadfast in our commitment to fostering growth and improving lives by offering meaningful work within a positive, inclusive culture that prioritizes our colleagues. We champion teamwork and collaboration and empower our people with cutting-edge technology to drive efficiency and amplify their impact in everything we do. Together we strive to create an environment where every individual thrives and contributes to meaningful change”**Purpose of role:** Engaging with business stakeholders to elicit and define business project scope, business requirements and workflows as related to assigned projects or new intake items. The successful candidate in this position will have good work experience and a desire to work in a culturally diverse organization. This position will report into the business and is not an IT Business/Systems Analyst position.**Main Duties/Responsibilities:**Working alongside the IT BSA, documenting business process requirements and business process flow as related to assigned process development or process improvement projects. Document all detailed business requirements within internally approved systems using Scaled Agile Methodology (Composing Epics) Engage with business leads to understanding new project scope, creating scope statements and high-level scope requirements as required for the portfolio and project intake process. Document system integration requirements involving legacy platforms, third party solutions by acting as a liaison between business units and technology teams ensuring clear communication and delivery. Build an extensive knowledge of business operation to analyze current work procedures and practices. Investigate, evaluate and report alternative solutions to business needs and recommend the preferred solutions in compliance with the regulatory standards and enterprise architecture guidelines. Work closely with IT Business Systems Analysts to ensure business processes align with technology solutions. Will participate in some systems analysis design sessions as needed. Work with business stakeholders in the development of user acceptance test cases Work with business stakeholders in the execution of user acceptance testing Monitor, track and report UAT defects while coordinating with the QA test team for defect remediation**Experience/Qualifications Required:*** Bachelor’s degree in business, finance, information management or a related discipline* 3-5 years of business analysis work preferably in insurance or financial services sector.* Experienced in the analysis and interpretation of business requirements across all aspects of transacting insurance or financial services business.* Good understanding of UAE insurance market and regulations.* Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.* Analysis and support of the production of project proposals or business cases.* Demonstrate a proven understanding of the business process re-engineering.* Experience creating user acceptance testing documentation and leading UAT* Must be a self-starter who is able to plan and lead work sessions with little oversight.* Business Analysis techniques such as process modeling, root cause analysis, data modeling, process mapping and traceability are very desirable.* Good knowledge and experience in Scaled Agile Framework and Agile overall**Skills Required:*** Strong communication skills* Ready to learn new business processes* Interpersonal skills* Team working - internal/external* Customer Focus - internal/external* Good business/product knowledge* Organizational skills* Good time management* Negotiation skills* Decision making* Advanced User of Microsoft applications – Word, Excel, Project, Visio* Experience in usage of Jira, Azure Dev Ops Platforms* Identification of problems and problems solving* Knowledge of Scaled Agile framework* Six sigma certifications would be a plus* Data analysis and Interpretation* Critical Thinking**What we are looking for**We are seeking individuals who thrive in collaborative environments, are passionate about driving meaningful change, and are excited to grow in a company that prioritizes its people.**Join us and be part of a company where your growth, ideas and contributions are valued. Let’s create something extraordinary together. It’s time to look to your future and apply to work for Cigna today!***About Cigna Healthcare**Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.*Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.**If* *you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.* #J-18808-Ljbffr
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