195 Enterprise Systems jobs in the United Arab Emirates

This is a highly skilled role that oversees the operation of enterprise-level systems and applications.

The ideal candidate will have expertise in SCCM, Windows administration, and IT project management.

• Installing, configuring, and administering Windows OS and components.
• Providing second-level support to incidents with SLA compliance.
• Securing infrastructure servers through timely OS, security patches, and service packs updates.
• Managing user accounts, group permissions across various domains.

1. Manage and maintain 200+ Windows Servers (physical and virtual) at data centers and international offices.
2. Configure and deploy software packages/applications, including custom EXE, MSI, and scripts/batch files to manage clients.
3. Deploy and configure SCCM infrastructure, including client agents, site boundaries, core site system roles, and internet-based client management.
4. Monitor and troubleshoot system performance, identify bottlenecks, and implement solutions to improve efficiency.
5. Develop and implement policies and procedures for IT operations, ensuring high availability and reliability of systems.

1. Experience with SCCM, Windows administration, and IT project management.
2. Strong knowledge of operating systems, networks, and database management.
3. Excellent communication and problem-solving skills.
4. Ability to work independently and as part of a team.

This role offers a competitive salary and benefits package, opportunities for professional growth and development, and a collaborative and dynamic work environment.

Interested candidates should submit their resume and cover letter to apply for this exciting opportunity.

We are seeking a skilled professional to oversee the administration and optimization of our Enterprise Resource Planning (ERP) system.

• Administer, maintain and optimize the ERP system to ensure high performance, reliability and scalability.
• Configure and manage advanced user roles, security policies and compliance standards within the ERP system.
• Provide technical support and resolve complex issues related to the ERP system.
• Demonstrate, configure and customize Microsoft Dynamics functionalities to meet business needs.
• Collaborate with stakeholders to analyze business processes and recommend improvements through ERP capabilities.
• Lead or support ERP implementation projects, upgrades and integrations.
• Develop comprehensive documentation, training materials and user guidelines.

Requirements:

1. Minimum 5+ years of experience in ERP administration and support.
2. Proven expertise in Microsoft Dynamics, preferably Dynamics 365.
3. Strong understanding of business workflows including finance, supply chain, sales and manufacturing.
4. Hands-on experience with SQL databases, reporting tools and system integrations.
5. Ability to analyze, design and optimize business processes using ERP.
6. Excellent troubleshooting skills with a proactive and solution-oriented mindset.
7. Strong communication and presentation skills for interacting with stakeholders.
8. Intermediate to advanced English level, both written and spoken.

Preferred Skills:

• Programming knowledge in C#/.NET, Python or PowerShell.
• Familiarity with Power Platform, cloud infrastructure and hybrid ERP setups.

We are seeking an experienced ERP Project Manager to lead SAP B1 projects from start to finish, ensuring on-time, on-budget delivery. This role requires a strong understanding of project management methodologies and governance.

• This position involves managing mid-size changes to meet business needs, prioritizing requests for efficient resource use and timely resolution, and offering insights to improve ERP processes and strategies.

The ideal candidate will have 5-7 years of experience in project management, with a focus on ERP systems, preferably SAP Business One. Strong leadership, organization, problem-solving, and communication skills are essential for this role, as well as proficiency in Agile and Waterfall methodologies.

• A Bachelor's degree in IT, Business, or a related field is required.
• Prior experience in leading council discussions and working with stakeholders is highly valued.

In return for your expertise and dedication, we offer a comprehensive compensation package, lifelong learning opportunities, and a culture of trust and accountability. You will be part of a dynamic team, enjoying face-to-face collaboration and benefiting from innovation powered by people.

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being

Talent Acquisition Team: Ian Cerujano Beter

The Sr. Manager Enterprise Solutions is responsible for managing and leading the ERP Solution lifecycle, including planning, implementation, and continuous optimization of ERP systems aligned with business goals.

Key responsibilities include collaborating with cross-functional teams to ensure ERP applications meet organizational needs and support digital transformation strategies.

• ERP System Design and Deployment: Lead the design, deployment, and enhancement of ERP systems (e.g., Oracle, SAP, MS Dynamics).
• Vendor Relationship Management: Manage vendor relationships and service delivery for ERP support and upgrades.
• Business Alignment: Ensure alignment of ERP capabilities with evolving business requirements.
• Change Governance: Govern ERP change management, configuration, testing, and documentation processes.
• Stakeholder Engagement: Drive stakeholder engagement and effective communication across departments.
• Project Execution: Oversee ERP project execution within time, scope, and budget.
• Security and Compliance: Ensure data integrity, security, and compliance within the ERP ecosystem.
• Emerging Technology Evaluation: Evaluate emerging ERP technologies and recommend strategic improvements.

Required qualifications include a Bachelor's degree in Computer Science, Information Systems, or related field, and a minimum 10 years of experience in IT, with 6+ years in ERP system management or implementation.

Desirable Skills: Knowledge of ERP software, strong leadership and communication skills, ability to work collaboratively with cross-functional teams.

We are seeking an experienced HR Expert to join our dynamic Corporate HR Technology team.

The ideal candidate will have a strong background in HR technologies - SAP S/4 HANA - HR and SuccessFactors.

• Experience of SAP S/4 HANA HCM business processes, SAP SuccessFactors, and system architecture for integration – having experience implementing these in MENA countries.
• Decent knowledge of SAP S/4 HANA HCM and integration points with other SAP modules like FICO.
• Act as a subject matter expert (SME) for SuccessFactors core HR Employee Central & Talent Modules - Recruitment, Onboarding, Performance & Goals management.
• Collaborate with HR business stakeholders to understand requirements and translate them into user stories for IT development.
• Maintain and groom the product backlog for SAP S/4 CM and SuccessFactors modules.
• Participate in Agile/Scrum ceremonies including sprint planning, refinement, reviews, and retrospectives.
• Work closely with functional consultants, developers, and QA teams to ensure delivery meets acceptance criteria and business value.
• Stay updated with SAP product releases and innovations and assess their impact.
• Familiarity with Agile methodologies and tools like Jira.
• Good understanding of HR KPIs for reporting and analytics to support data-driven decisions.
• Experience working with Report stories in SuccessFactors.
• Strong understanding of SuccessFactors APIs for integration needs.

• Bachelor's degree in IT, HR, Business Administration, or related field.
• Proven experience as a senior consultant or similar role with SAP S/4 HANA and SuccessFactors modules.
• Strong understanding of HR processes and systems.
• Certification in SuccessFactors modules preferred.

This is a mid-senior level position offering opportunities for advancement.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Human Resources
• Industries: IT Services and IT Consulting

JOB PURPOSE:

The Senior Manager for Enterprise Systems – CRM is responsible for driving the transformation of the CRM platform from an operational system to a strategic platform that delivers an end-to-end customer lifecycle experience. The role involves leading the strategic roadmap, implementation, and operational excellence of CRM systems across DP World, ensuring that business needs are met through scalable, innovative, and data-driven technology solutions. The incumbent will be the key interface between business stakeholders and technology delivery teams, ensuring alignment with enterprise objectives and supporting DP World’s ambition to deliver exceptional customer experience across touchpoints.

KEY ACCOUNTABILITIES:

Oversees CRM delivery, operations, strategy, and innovation with a customer-centric and data-driven approach:

Strategy & Roadmap

• Develops and drives the strategic CRM roadmap aligned with enterprise customer engagement goals
• Defines and maintains the CRM product roadmap, ensuring alignment with business priorities and emerging trends
• Evolves the CRM platform from a transactional system to a strategic customer platform covering sales, marketing, service, loyalty, and journey orchestration

Collaboration & Adoption

• Leads cross-functional collaboration with commercial, customer service, and digital teams to define CRM capabilities and ensure adoption
• Champions customer data governance, customer 360 views, and integration across front-office and back-office systems
• Partners with functional and technical leaders to ensure CRM platform scalability and responsiveness to changing business needs

Implementation & Delivery

• Drives CRM vendor selection, solution architecture, implementation planning, and ongoing support
• Leads delivery management across multiple CRM implementation and enhancement projects, ensuring timely and quality execution
• Implements quality assurance measures and governance frameworks to ensure solution reliability and consistency

Operations & Support

• Provides oversight of day-to-day CRM support operations, ensuring high service availability and performance
• Continuously optimizes effort allocation, team utilization, and delivery processes for efficiency and agility

Team & Leadership

• Leads a team of CRM product owners, analysts, and technical staff to deliver high-impact outcomes
• Builds and mentors a high-performing CRM team; fosters a collaborative, accountable, and continuous learning environment

Innovation & Insights

• Collaborates with data analytics, AI/ML, and marketing teams to unlock customer insights and drive targeted campaigns
• Identifies and implements CRM-related innovations that enhance customer acquisition, retention, and loyalty
• Monitors and incorporates emerging CRM technologies and trends, ensuring platform innovation and competitive differentiation

Governance & Value Management

• Tracks performance metrics (e.g., adoption, satisfaction, ROI) and implements continuous improvement initiatives.
• Manages stakeholder relationships across regions and business units, translating customer experience goals into system capabilities
• Ensures compliance with data privacy, cybersecurity, and enterprise architecture standards
• Manages budgets, vendor contracts, and resource allocation for CRM initiatives

Job Context:

DP World is a leading enabler of global trade and an integral part of the supply chain. Headquartered at Dubai, we operate 78 marine and inland terminals and over 50 related businesses in over 40 countries across six continents with a significant presence in both high-growth and mature markets. Our dedicated team of over 45,000 employees from 110 countries cultivates long-standing relationships with governments, shipping lines, importers and exporters, communities, and many other important constituents of the global supply chain, to add value and provide quality services today and tomorrow.

The CRM platform is a critical enabler of customer engagement and business growth. This role will ensure that the CRM capabilities are maximized to serve diverse business units and markets. The Sr. Manager will lead strategic digital transformation initiatives that elevate CRM from a back-office tool to a central customer intelligence and engagement platform.

QUALIFICATIONS, EXPERIENCE AND SKILLS:

• Bachelor’s degree in computer science, Engineering, or Business
• Master’s degree is a plus
• 12+ years of experience in CRM systems, preferably Microsoft Dynamics CRM, Salesforce, or equivalent enterprise platforms
• Proven experience in developing CRM strategies and implementing large-scale CRM programs across sales, service, and marketing functions
• Expertise in translating business objectives into CRM capabilities and driving end-user adoption
• Experience in cross-functional program management, stakeholder communication, and change management
• Demonstrated leadership in building and mentoring high-performing teams
• Experience with data integration, middleware, and API-driven CRM architectures
• Familiarity with customer journey mapping, loyalty platforms, personalization engines, and AI-led CRM innovations
• Strong business acumen, vendor management, and budget ownership skills
• Experience with Agile/DevOps delivery models and customer-centric product development
• Builds strong customer relationships and delivers customer-centric solutions
• Planning and prioritizing work to meet commitments aligned with organizational goals
• Experience in converting business processes and business requirements to process mappings, solution requirement specifications, use cases, solution architecture and test cases
• Experience in working in a client & project-oriented industry
• Experience in daily interactions with non-technology-oriented stakeholders
• Experience in successfully leading a project from concept through to final implementation and managing a team of technical subject matter experts to deliver projects successfully
• Experience in working with vendors and contractors and integrating their work into the overall project or solution plan, monitoring their progress and assuring quality of their deliverables
• Experience with various SDLC approaches

User Interface Web Developer - ENTERPRISE SYSTEMS ANALYSIS TECHNOLOGY ESAT

Job Location: Abu Dhabi

Job Responsibilities:

1. Creating visually appealing and functional user interfaces for websites or web applications.
2. Working closely with UI/UX designers to translate design mockups and wireframes into code, ensuring that the design vision is accurately implemented.
3. Ensuring that the website or web application is accessible to users with disabilities by following accessibility standards and guidelines.
4. Making sure that the website or web application is responsive and works well on various screen sizes.

Job Requirements:

1. Candidate with BSc or higher with excellent experience as Developer or related discipline.
2. Minimum 3 years of experience in graphical designing for web-based applications.
3. Excellent hands-on experience using tools such as Photoshop, Premier Pro, After Effects, Illustrator, Power Director, Axure, Sketch, InDesign, UXPin, Quartz.
4. Present and defend your design decisions. All your design decisions should be based on the overall design roadmap as well as your own design thinking and fundamental principles (i.e., color theory, visual weight, etc.).
5. Continually keep yourself and your design team updated with the latest changes in your industry's standards.

Job Type: Full-time

Experience: Graphic/Web Application Design: 2 years (Required)

Job Location: Abu Dhabi

Job Type: Full-time

Education: Bachelors (Required)

Experience: Graphic/Web Application Design: 2 years (Required)

Salary Range: To be discussed

Summary:

Description:

ITRH Tech is seeking an experienced Business Applications Support Analyst to join our Dubai team. This role is ideal for professionals with strong expertise in Oracle SQL, regulatory compliance knowledge, and business analysis skills within the banking sector.

The candidate will be responsible for supporting banking applications, ensuring regulatory compliance, and driving system implementation and integration initiatives.