145 Epic Systems jobs in the United Arab Emirates

Healthcare Software Implementation Expert

Dubai, Dubai beBeeRevenue

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Product Implementation Specialist Role

This role works closely with global product teams and local implementation teams to configure and manage software applications according to the specific requirements of the local market.

The Product Implementation Specialist brings together regional requirements and statutory regulations, defining specifications for regional configuration, performing work, testing, and documenting output.

A key focus is on billing and revenue cycle workflows ensuring alignment with complex payer models, claims processes, and regulatory frameworks across the Middle East.

The Product Implementation Specialist plays a significant role in shaping how software applications support hospital revenue operations in the region, particularly in countries like Saudi Arabia, UAE, and Qatar.

Working with the Regional Product Manager, the Product Implementation Specialist produces high-quality, well-documented outputs that drive implementation projects and lead clients.

  • Develop use cases or product requirements and functional requirements for new functionality. Support QA training and documentation in understanding new functionality.
  • Provide business analysis of problems and new requests.
  • Collect, synthesize, and prioritize customer feedback using live customer feedback sessions and additional feedback mechanisms.
  • Participate in project teams with developers and other key staff to develop new functionality for the product.
  • Assist with scoping and planning of new developments as needed.
  • Work closely with end users and internal staff to understand workflow processes impacting change request requirements, ensuring implemented changes satisfy stated needs.
  • Prepares and delivers product material, product presentations, and demonstrations as needed to support knowledge sharing, learning, pre-sales, and customer requirements.
  • Monitor regulatory changes for RCM (e.g., NPHIES, DHA/DOH, DHPO) and ensure system alignment through configuration or product enhancement.
  • Support testing, validation, and documentation for the above.
  • Collaborate with product teams and external regulatory bodies to validate features meet evolving statutory guidelines and payer mandates, especially for insurance approvals, electronic claims, and encounter documentation.

Qualifications:

  • 5 years of experience as a Healthcare Information Manager or equivalent experience with a software vendor.
  • Experience working with healthcare IT, preferably having worked with a software implementation as a vendor or customer.
  • Experience writing use cases, requirements, or functional documentation for healthcare applications.
  • Strong knowledge of patient administration systems, billing workflows, and revenue cycle processes with specific experience adapting and implementing these functions within healthcare environments in the Middle East.
  • Knowledge of key Middle East healthcare regulatory frameworks (e.g., NPHIES, DHA/DOH, TPHCC/QCHP) with the ability to transfer compliance requirements into detailed functional specifications.
  • Previous experience working with healthcare applications at an in-depth level.
  • University degree in technology, science, or healthcare.
  • Very good problem-solving and analytical skills.
  • Excellent communication, interpersonal, and multi-cultural skills.
  • Ability to coordinate and lead team.

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Enterprise Director – Software (Healthcare Platforms)

Abu Dhabi, Abu Dhabi ManpowerGroup Middle East

Posted 5 days ago

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Enterprise Director – Software (Healthcare Platforms)

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Enterprise Director – Software (Healthcare Platforms)

Digital / IT / HealthTech / Healthcare IT

We are hiring an Enterprise Director (Software) for a leading government-led healthcare transformation initiative in Abu Dhabi. This full-time, leadership role focuses on driving the architecture, development, and delivery of secure, scalable, and interoperable software platforms to support digital health infrastructure across the emirate.

Key Responsibilities

  • Lead the technical vision, architecture, and roadmap for large-scale enterprise software solutions in healthcare
  • Oversee software development across cloud-native, microservices-based platforms using Microsoft Azure (AKS, Data Factory, Logic Apps, etc.)
  • Ensure full compliance with healthcare interoperability standards including FHIR, HL7, CDA, and terminologies such as SNOMED, LOINC, and CPT
  • Manage cross-functional teams including software architects, integration leads, and development teams to drive high-quality delivery
  • Guide secure API development using OAuth2, OpenID Connect, and OWASP best practices
  • Collaborate with stakeholders to translate business goals into scalable, standards-based digital solutions
  • Enforce governance, security, and compliance (HIPAA, local UAE regulations), and maintain system documentation
  • Stay current with emerging technologies and recommend innovations to support evolving healthcare needs

Eligibility & Skills

  • 15+ years of experience in enterprise software development
  • 5+ years in a senior leadership role managing complex software programs in Healthcare.
  • Proven ability to design and deliver cloud-based, event-driven architectures with microservices
  • Deep understanding of healthcare interoperability (FHIR, HL7, CDA, SNOMED, CPT, LOINC)
  • Technical fluency in frameworks such as .NET, Java (Spring Boot), React JS / React Native, TypeScript
  • Proficient in DevOps methodologies and CI / CD pipelines using Azure DevOps and Kubernetes
  • Strong leadership, mentorship, and stakeholder management skills
  • Arabic speakers and candidates with a European language are preferred
  • UAE-based or willing to relocate to Abu Dhabi
  • Gender diversity candidates encouraged to apply

Preferred Certifications

  • HL7 FHIR, Rhapsody Integration Engine, or related healthcare tech certifications

Why This Role?

  • Shape the future of healthcare innovation in Abu Dhabi
  • Lead the delivery of mission-critical platforms with tangible real-world impact
  • Work in a collaborative, fast-paced, and purpose-driven environment with strong support for women in tech and leadership

Apply now or tag someone who fits the role!

Hiring #EnterpriseSoftware #HealthcareTechnology #Azure #FHIR #AbuDhabiJobs #WomenInTech #Leadership #DigitalHealth #GovTech

Seniority level

Seniority level

Director

Employment type

Employment type

Full-time

Job function

Job function

Information Technology

Hospitals and Health Care

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Director Healthcare • Abu Dhabi Emirate, United Arab Emirates

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Systems Administrator

Abu Dhabi, Abu Dhabi beBeeEngineering

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Job Title

A Systems Administrator plays a crucial role in ensuring the smooth operation of our 3D modeling tools and software. The ideal candidate will have a strong understanding of engineering workflow, excellent communication skills, and the ability to troubleshoot complex issues.

Key Responsibilities:
  1. Administration of SmartPlant 3D software including installation, database creation, project management environment setup, user creation, access control, specification and library creation, review generation, drawing and report templates creation, GAD extraction setup, and integration with other SmartPlant Enterprise tools.
  2. Assist Lead Engineers in overall project administration tasks on SP3D.
  3. User creation and access control.
  4. Manage Sites/zones or Plants/Area/Unit hierarchy of the 3D software.
  5. Experience in drawing setup for GADs and Isometric.
  6. Experience in resolution of "ToDoList" errors.
  7. Create Specifications, catalogues, and components to suit company/client standards.
  8. Pipe support customization and Naming rules as per project requirements.
  9. Updating vendor data and Package model data into the 3D model.
  10. Customize seed data to meet project requirements.
  11. Handle clash checking of the model and coordinate with various disciplines for resolution.
  12. Handle issues related to isometric extraction for end-users.
  13. Run various types of reports (Equipment list, Line list, MTO, Tag List etc.) during course of project.
  14. Set-up and manage work-sharing with other offices.
  15. Maintain daily backups.
  16. Support end-users in day-to-day modeling activities.
  17. Troubleshoot and resolve 3D related modelling issues.
  18. Support in review generation using model review tools like SmartPlant Review, Navisworks etc.
  19. Assist in preparation of project specific procedures for 3D Modelling Tools.
  20. Support multiple projects simultaneously with overlapping deadlines and monitoring Global Workshare Environment.
  21. Programming knowledge on SP3D preferred.
  22. Contribute to the development of and adherence to company best practices.
Required Skills and Qualifications:
  1. Degree in Engineering or equivalent.
  2. Minimum 5 years experience.
  3. 3D CAD knowledge.
  4. Exposure to other software like SPPID, Smart Plant Foundation, AVEVA PDMS, E3D preferable.
  5. Understanding of engineering workflow in an EPC environment.
  6. Good command of written and spoken English.
  7. Strong computer background (working knowledge of MS Windows, MS Office, MSAccess, Oracle, MS SQL).
  8. Excellent interpersonal, communication, and documentation skills.
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Network Systems Administrator

Dubai, Dubai beBeeNetworkInfrastructureSupport

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Job Title: Network Infrastructure Support Specialist

Key Responsibilities:

  • Maintain and administer highly available and secured data and voice networks and related computing environments.
  • Ensure the availability, uptime, performance, and quality of the Network Systems and services.
  • Provide enterprise-wide support for complex network systems and interconnected technologies that require day-to-day support to maintain optimum performance and utilization of network devices and services.
  • Troubleshoot (incident diagnosis and analysis) to identify and resolve network issues quickly and accurately.

Qualifications:

  • Bachelor's degree in IT, B. Tech, BE, MCA, BSc, or related Information System is mandatory.
  • IT Certifications CCNA and CCNP are mandatory.
  • Preferred Certifications in Cisco and Dell SDN Technologies.
  • Preferred Certifications in Network Automation technologies (Jenkins, Ansible, GitHub).
  • Preferred Certifications in Cloud Networking Technologies (Azure and OCI).
  • Preferred Certifications in Aruba Network Technologies (NAC, Wireless, and SDWAN).

Experience/Knowledge (Essential):

  • Minimum 5 years of relevant experience in handling/troubleshooting Network infrastructure, Services, and network projects.
  • Good knowledge of Cisco switches and routers, Nexus switches, Cisco ACI, Cisco ISE, Wan optimizers.
  • Good knowledge and experience with SDN technology.
  • Expert-level knowledge in Static and Dynamic routing protocols, NAT, DMVPN, Multicast, QOS concepts.
  • Experience managing datacenter and branch networks.
  • Experience with Aruba wireless and CPPM management.

Skills, Knowledge & Experience:

  • Experience managing WAN optimizer (Preference Silverpeak).
  • Experience working with NMS tools e.g., SolarWinds.
  • Ability to work in 24/7 operational support roles and extend support during crises.
  • Analytical mindset and good problem-solving skills.
  • Ability to learn and implement new technologies.
  • Strategic thinking with a continuous improvement mindset.
  • Excellent communication skills (verbal, written, presentation).
  • Strong problem-solving and coordination skills.

Responsibilities include administering and maintaining highly secure and reliable data and voice networks as well as supporting associated computing environments. You will be responsible for ensuring the highest level of availability, performance, and quality of our Network Systems and services. Additionally, you will provide broad support for complex network systems and interconnected technologies which demand day-to-day maintenance to maximize network device and service efficiency. Troubleshooting is also a key responsibility, requiring the ability to quickly and accurately diagnose and resolve network issues.

We require a Bachelor's degree in IT, B. Tech, BE, MCA, BSc, or a related Information System for this role. Holding both CCNA and CCNP certifications is also mandatory.

Preferred certifications include Cisco and Dell SDN Technologies, Network Automation technologies (Jenkins, Ansible, GitHub), Cloud Networking Technologies (Azure and OCI), and Aruba Network Technologies (NAC, Wireless, and SDWAN).

This role demands at least five years of relevant experience in handling and troubleshooting Network infrastructure, Services, and network projects. A strong understanding of Cisco switches and routers, Nexus switches, Cisco ACI, Cisco ISE, Wan optimizers, SDN technology, Static and Dynamic routing protocols, NAT, DMVPN, Multicast, QOS concepts, datacenter and branch network management, and Aruba wireless and CPPM management is also required.

You will be expected to have excellent analytical skills, problem-solving abilities, communication skills, and the capacity to adapt to new technologies. Strategic thinking and a continuous improvement mindset are essential for success in this position.

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IT Systems Administrator

Dubai, Dubai beBeeAdministrator

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Job Title: IT Systems Administrator

The ideal candidate will be responsible for managing and maintaining our organization's IT infrastructure, including servers, networks, and computer systems. This involves overseeing system installations, upgrades, and configurations to ensure optimal performance and security.

  • Scheduling regular maintenance tasks to prevent downtime and ensure continuous operation
  • Ensuring all hardware and software are up-to-date with the latest security patches and updates

In addition to these responsibilities, the IT Systems Administrator will collaborate with other departments to support technology needs, monitor network security, and maintain documentation of IT processes and policies. Strong technical expertise, problem-solving skills, and attention to detail are essential to ensure seamless IT operations and support business functions.

To succeed in this role, the candidate should possess a Bachelor's degree in IT, Computer Science, or a related field, along with 2-4 years of combined experience in IT support/helpdesk and system administration roles. Experience with network infrastructure, including LAN/WAN, VPN, DHCP, DNS, firewalls, and basic server maintenance is highly desirable. Skilled in Active Directory, Office 365/admin, Group Policy, and user account management, with familiarity with virtualization (VMware, Hyper-V) and/or cloud platforms (AWS, Azure) being an advantage.

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IT Systems Administrator

Abu Dhabi, Abu Dhabi beBeeTechnical

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Job Overview:

We are seeking a highly skilled and motivated IT Coordinator to join our organization. The successful candidate will be responsible for planning, coordinating, and implementing information technology-related projects and initiatives to improve operational efficiency and effectiveness.

The IT Coordinator will be responsible for managing the installation, configuration, and maintenance of various hardware and software systems, as well as providing technical support and assistance to staff members. They will also be responsible for analyzing and recommending process improvements, maintaining inventory of technology devices, and ensuring compliance with organizational policies and procedures.

Key Responsibilities:

  • Plan and coordinate information technology-related projects and initiatives
  • Manage the installation, configuration, and maintenance of hardware and software systems
  • Provide technical support and assistance to staff members
  • Analyze and recommend process improvements
  • Maintain inventory of technology devices
  • Ensure compliance with organizational policies and procedures

Required Skills and Qualifications:

  • High school diploma or equivalent required
  • Less than 1 year of related work experience preferred
  • No supervisory experience required
  • No license or certification required
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Senior Systems Administrator

Dubai, Dubai beBeeSystemsManagement

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Job Description:

We are seeking a highly skilled Systems Management Specialist to join our team. The ideal candidate will have excellent technical knowledge and experience in managing complex systems.

The successful candidate will be responsible for implementing and supporting our managed application environments, providing technical support during implementation and ongoing support of our hosted and managed applications.

  • Support the process of deploying TrakCare build/releases/patches in accordance with agreed processes and procedures.
  • Ensure that service level metrics are monitored, reviewed and reported on a regular basis, and that the necessary steps are taken to resolve any issues or negative trends that may be identified.
  • Ensure that operational acceptance criteria for solutions being handed over from deliver teams into operations are met, as part of the hand-over process.
  • Provide technical support for all areas of hosted services; ensure the timely resolution of incidents and/or problems affecting hosted solutions and deploy approved changes and/or updates as required.
  • Hands-on administration and maintenance of hosted servers and related infrastructure (firewalls, switches, storage etc) including pro-active fixing of potential incidents.
  • Track server-related issues, troubleshoot and remedy hardware issues and manage RMA processes with various vendors.
  • Provide technical support for troubleshooting and performance analysis for implementations.
  • Support and test of TrakCare internal and external utilities, e.g. patching tool, print service, etc.
  • Monitor and respond to technical team calls on the TRC logging system.
  • Assistance to Presales for any technical request such as architecture, configuration, hardware sizing etc
  • Produce technical documentation such as system administration, reference materials, installation instructions, user guides, knowledge-base articles and how-to's.
  • Participate in on-site technical training if required.
  • Take on responsibility for scripting, maintenance and verification of backups.

Key Responsibilities:

  • Deploy TrakCare builds, releases, patches and other software components according to agreed procedures.
  • Verify that IT systems operate within specified parameters and escalate any issues promptly.
  • Collaborate closely with delivery teams and stakeholders to define and implement technical solutions.
  • Develop detailed technical documentation to support operational processes and service continuity.
  • Engage with technical stakeholders and customers to provide expert advice and support on complex technical issues.

Requirements:

  • Excellent technical skills and understanding of operating systems, networks, databases and security.
  • Knowledge of virtualization platforms and container technologies.
  • Ability to work independently with minimal supervision.
  • Strong analytical and problem-solving skills.
  • Effective communication and interpersonal skills.
  • Willingness to learn new technologies and adapt to changing requirements.

What We Offer:

  • Competitive salary and benefits package.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive work environment.
  • Opportunities for career advancement and growth.
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Infrastructure Systems Administrator

Abu Dhabi, Abu Dhabi beBeeExpertise

Posted today

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Job Description

Job Title

A senior technical expert is required to lead system administration and infrastructure management.

  • Install, configure, and maintain systems administration requirements.
  • Develop and implement new technologies and procedures for backup, restoration, and disaster recovery.
  • Monitor systems to ensure secure services with minimal downtime.
  • Provide trend analysis to inform resource management decisions.
  • Responsible for system improvements, including upgrades and security patches.
  • Perform disaster recovery rehearsals within defined RTO and RPO.
Requirements

To succeed in this role, you will require:

  • 4-6 years of experience in IT systems administration.
  • Bachelor's degree in Computer Science or related field.
  • Excellent English language skills.
  • Ability to work in a fast-paced environment.
What We Offer

We offer a competitive salary and benefits package, including:

  • Full-time employment.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
How to Apply

Referrals are welcome. To apply, please submit your resume and cover letter.

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Infrastructure Systems Administrator

Dubai, Dubai beBeeSystemAdministrator

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Job Description

As a key member of our team, you will play a vital role in implementing and supporting our managed application environments. Your expertise in system administration and technical support will be essential in ensuring the smooth operation of our hosted services.

Responsibilities will include deploying TrakCare build/releases/patches, monitoring service level metrics, and ensuring operational acceptance criteria are met. You will also provide technical support for all areas of hosted services, troubleshoot issues, and deploy approved changes and/or updates as required.

A strong focus on quality and attention to detail is essential, as well as excellent communication skills and the ability to work collaboratively with other teams. If you have a passion for delivering exceptional results and making a meaningful impact, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Deploy TrakCare build/releases/patches
  • Monitor service level metrics
  • Ensure operational acceptance criteria are met
  • Provide technical support for all areas of hosted services
  • Troubleshoot issues and deploy approved changes and/or updates
Requirements

To succeed in this role, you will need to possess a combination of technical skills and personal qualities. The following requirements outline the key skills and qualifications we are looking for:

Technical Skills:
  • Linux server administration
  • VMware vSphere 6.5 configuration and administration
  • Service monitoring and alerting
Personal Qualities:
  • Excellent communication skills
  • Ability to work collaboratively with other teams
  • Strong problem-solving skills
  • Attention to detail
Benefits

As a valued member of our team, you will enjoy a range of benefits that reflect our commitment to your growth and well-being. These include:

  • Opportunities for professional development and growth
  • A supportive and collaborative team environment
  • Flexible working arrangements
  • A comprehensive compensation package
What We Offer

We offer a dynamic and challenging work environment that provides opportunities for growth and development. Our team is passionate about delivering exceptional results and making a meaningful impact. If you share our vision and values, we encourage you to apply for this exciting opportunity.

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IT Systems Administrator

Dubai, Dubai beBeeTechnical

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Job Description:

The IT Coordinator will be responsible for managing day-to-day IT operations and providing technical support to guests.

This role requires a strong understanding of various systems, including Opera Micros, Windows Server, and client operating systems.

Key Responsibilities:
  • Provide first-level technical support for PC and server issues
  • Backup and optimize databases to ensure efficient system performance
  • Perform regular system health checks and capacity studies to guarantee optimal server and network operation
  • Assist with in-house guest IT-related issues and provide solutions
Required Skills and Qualifications:
  • Diploma in Information Technology or related field
  • Minimum of 1-2 years relevant experience in IT
Benefits:
  • Opportunity to work with a variety of IT systems and technologies
  • Chance to develop and enhance technical skills and knowledge
Working Conditions:
  • Full-time employment
  • Remote work not required
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