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Artificial Intelligence ,Data Analysis and Digital Transformation Training Course

Course:Professional Business System Analyst

Business systems analysis is the discovering, analysing, modeling and specification of the logical requirements of a business in order to design and build effective business solutions.

Business systems analysis requires specialised knowledge and skills. The process of identifying and defining business requirements is very different from applying technology to address business requirements.

Participants will gain knowledge of the best techniques and methods for gathering requirements from users and other stakeholders; develop business and data models that describe these requirements and write detailed specifications that provide an accurate blueprint for the designing, building and testing of the proposed system. They will also learn how business systems analysis techniques can be related and integrated using the Architecture Framework to ensure that all the requirements are comprehensively described and correctly defined.

Objectives

This seminar aims to enable participants to achieve the following objectives:

• Understand the role of the business systems analyst
• Understand the Systems Development Life Cycle (SDLC)
• Define the system scope
• Identify system stakeholders
• Create a business case
• Understand and apply The Architecture Framework
• Model the business across all its dimensions: data, activities, locations, people, time and motivation
• Apply information gathering techniques
• Define functional and non-functional business requirements
• Write a business requirements specification

Training Methodology

State-of-the-art business systems analysis methods and techniques are transferred by means of short, focused presentations which are followed by experiential learning workshop sessions. In these sessions the knowledge gained is applied to real-world examples and case studies. Rapid learning of the methods and techniques is achieved by means of group work, individual work, participant discussion, facilitator interaction and constructive feedback.

Organisational Impact

• Improved integration between the business and the information technology department of the organisation
• The correct fit between the requirements of the organisation and information systems that are developed or procured
• Reduced information technology development risk, costs and time overruns
• Improved quality of information technology projects

Personal Impact

• Be able to work effectively in a systems development project
• Have the ability to confidently elicit business requirements from business users and other stakeholders
• Be able to identify the essential requirements of the business
• Effectively communicate business requirements to stakeholders

Course Outline :

DAY 1 :Introduction to Business Systems Analysis

• The role of the business systems analyst
• The Systems Development Life Cycle (SDLC)
• The business systems analysis process
• Identifying system users and other stakeholders
• Defining the system scope
• Creating a business case

DAY 2 :Modeling the Business

• An introduction to modeling concepts
• The Architecture Framework
• Business process modeling for business systems analysis

DAY 3 :Modeling the Business (Continued)

• Writing and modeling use cases
• Modeling the location dimension
• Modeling organisations, people and roles
• Analysing business and time events
• Discovering and documenting business rules

DAY 4 :Gathering Information

• Communication for business systems analysts
• Interviewing methods
• Document analysis and observation
• Eliciting and capturing requirements in workshops

DAY 5 :Preparing a Business Requirements Specification

• Functional and non-functional requirements
• Writing effective requirements
• Validating requirements
• The content of a business requirements specification

Executive Dashboarding and Reporting with Power BI

AI-Powered Logistics: Optimizing Supply Chain Operations

AI-Driven Logistics: Enhancing Supply Chain Efficiency

Digital Transformation in the Financial Industry

Artificial Intelligence (AI) in Procurement and Supply Chain Management

Effective Business Decisions Using Data Analysis

Business Data Collection, Analysis and Presentation

At European Quality Training and Management Consultancy, we provide high-quality training and consultancy services to develop future leaders. With a team of skilled experts, we tailor programs to meet the needs of public and private sectors, grounded in quality, ethics, and social responsibility. Our client-focused approach ensures professionalism and sustainable outcomes.

European Quality Training and Management Consultancy FZE

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Overview Of The Role:

As a Business Data Analyst in the retail division of Al Futtaim Group, you will drive data-informed decision-making by leveraging your analytical and technical expertise. You will be responsible for enhancing reporting and forecasting accuracy through innovative AI and automation techniques, thus supporting strategic decisions and performance improvements in collaboration with various stakeholders. Your role will involve managing large datasets, developing insightful dashboards, and continuously seeking opportunities to integrate emerging technologies into our analytics practices.

What You Will Do:

Data Collection and Analysis

• Collect, clean, and analyze large datasets from multiple business systems including ERP, CRM, and digital sources.
• Ensure data quality, consistency, and adherence to governance standards.

Dashboard and Reporting

• Design and maintain dashboards and reports using BI tools to track KPIs and highlight trends.
• Automate reporting and commentary generation using LLMs and Gen AI tools.
• Enable self-service analytics capabilities for business users.

Collaboration and Insights

• Partner with finance and business stakeholders to translate data into actionable insights.
• Present findings and recommendations clearly to both technical and non-technical audiences.

Innovation and Tool Evaluation

• Continuously evaluate new tools, technologies, and methodologies to enhance analytics maturity.
• Explore and apply AI, automation, and LLMs to improve reporting, forecasting, and business insights.

What you will need:

• Proficiency in SQL and BI tools for data manipulation and visualization.
• Excellent communication skills, effectively translating technical analysis into business insights.
• Experience with AI/ML frameworks and applications, particularly in predictive analytics and LLMs.
• Minimum 4 years of experience in business/data analysis or consulting with advanced analytics application.
• Proficiency in SQL, BI tools like Power BI/Tableau, and advanced Excel capabilities.
• Familiarity with ERP/CRM systems and AI/LLM tools in a business context.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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Established in the 1930s as a trading business, Al‑Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al‑Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al‑Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al‑Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview Of The Role

As a Business Data Analyst in the retail division of Al Futtaim Group, you will drive data-informed decision‑making by leveraging your analytical and technical expertise. You will be responsible for enhancing reporting and forecasting accuracy through innovative AI and automation techniques, thus supporting strategic decisions and performance improvements in collaboration with various stakeholders. Your role will involve managing large datasets, developing insightful dashboards, and continuously seeking opportunities to integrate emerging technologies into our analytics practices.

What You Will Do Data Collection and Analysis

• Collect, clean, and analyze large datasets from multiple business systems including ERP, CRM, and digital sources.
• Ensure data quality, consistency, and adherence to governance standards.

Dashboard and Reporting

• Design and maintain dashboards and reports using BI tools to track KPIs and highlight trends.
• Automate reporting and commentary generation using LLMs and Gen AI tools.
• Enable self‑service analytics capabilities for business users.

Collaboration and Insights

• Partner with finance and business stakeholders to translate data into actionable insights.
• Present findings and recommendations clearly to both technical and non‑technical audiences.

Innovation and Tool Evaluation

• Continuously evaluate new tools, technologies, and methodologies to enhance analytics maturity.
• Explore and apply AI, automation, and LLMs to improve reporting, forecasting, and business insights.

What you will need

• Proficiency in SQL and BI tools for data manipulation and visualization.
• Excellent communication skills, effectively translating technical analysis into business insights.
• Experience with AI/ML frameworks and applications, particularly in predictive analytics and LLMs.
• Minimum 4 years of experience in business/data analysis or consulting with advanced analytics application.
• Proficiency in SQL, BI tools like Power BI/Tableau, and advanced Excel capabilities.
• Familiarity with ERP/CRM systems and AI/LLM tools in a business context.

We’re here to provide excellent service but a little help from you can ensure a five‑star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well‑crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

#J-18808-Ljbffr

**ABOUT US:**
Cigna healthcare is a global health service company with roots in the US, serving more than 180 million customers and patients throughout the world. We deliver quality health care through choice, predictability, affordability and through integrated capabilities and connected, personalized solutions that advance whole person health.
Cigna's mission is to help our customers improve their health, well-being and sense of security by providing access to care. With our whole health approach, we're focused on addressing health concerns, improving resilience, reducing stress levels and emotional health issues. Our employer promise is to remain steadfast in our commitment to fostering growth and improving lives by offering meaningful work within a positive, inclusive culture that prioritizes our colleagues. We champion teamwork and collaboration and empower our people with cutting-edge technology to drive efficiency and amplify their impact in everything we do. Together we strive to create an environment where every individual thrives and contributes to meaningful change"
**Purpose of role:** Engaging with business stakeholders to elicit and define business project scope, business requirements and workflows as related to assigned projects or new intake items. The successful candidate in this position will have good work experience and a desire to work in a culturally diverse organization. This position will report into the business and is not an IT Business/Systems Analyst position.
**Main Duties/Responsibilities:**
Working alongside the IT BSA, documenting business process requirements and business process flow as related to assigned process development or process improvement projects. Document all detailed business requirements within internally approved systems using Scaled Agile Methodology (Composing Epics) Engage with business leads to understanding new project scope, creating scope statements and high-level scope requirements as required for the portfolio and project intake process. Document system integration requirements involving legacy platforms, third party solutions by acting as a liaison between business units and technology teams ensuring clear communication and delivery. Build an extensive knowledge of business operation to analyze current work procedures and practices. Investigate, evaluate and report alternative solutions to business needs and recommend the preferred solutions in compliance with the regulatory standards and enterprise architecture guidelines. Work closely with IT Business Systems Analysts to ensure business processes align with technology solutions. Will participate in some systems analysis design sessions as needed. Work with business stakeholders in the development of user acceptance test cases Work with business stakeholders in the execution of user acceptance testing Monitor, track and report UAT defects while coordinating with the QA test team for defect remediation
**Experience/Qualifications Required:**
+ Bachelor's degree in business, finance, information management or a related discipline
+ 3-5 years of business analysis work preferably in insurance or financial services sector.
+ Experienced in the analysis and interpretation of business requirements across all aspects of transacting insurance or financial services business.
+ Good understanding of UAE insurance market and regulations.
+ Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
+ Analysis and support of the production of project proposals or business cases.
+ Demonstrate a proven understanding of the business process re-engineering.
+ Experience creating user acceptance testing documentation and leading UAT
+ Must be a self-starter who is able to plan and lead work sessions with little oversight.
+ Business Analysis techniques such as process modeling, root cause analysis, data modeling, process mapping and traceability are very desirable.
+ Good knowledge and experience in Scaled Agile Framework and Agile overall
**Skills Required:**
+ Strong communication skills
+ Ready to learn new business processes
+ Interpersonal skills
+ Team working - internal/external
+ Customer Focus - internal/external
+ Good business/product knowledge
+ Organizational skills
+ Good time management
+ Negotiation skills
+ Decision making
+ Advanced User of Microsoft applications - Word, Excel, Project, Visio
+ Experience in usage of Jira, Azure Dev Ops Platforms
+ Identification of problems and problems solving
+ Knowledge of Scaled Agile framework
+ Six sigma certifications would be a plus
+ Data analysis and Interpretation
+ Critical Thinking
**What we are looking for**
We are seeking individuals who thrive in collaborative environments, are passionate about driving meaningful change, and are excited to grow in a company that prioritizes its people.
**Join us and be part of a company where your growth, ideas and contributions are valued. Let's create something extraordinary together. It's time to look to your future and apply to work for Cigna today!**
**About Cigna Healthcare**
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If_ _you require reasonable accommodation in completing the online application process, please email:_ _for support. Do not email_ _for an update on your application or to provide your resume as you will not receive a response._

GMEX’s Technology stack is based on: Java, JSF web-based GUIs, Low Latency Bus Architecture, FIX Messaging, Data Feeds, open-source database (PostgreSQL) & Linux (Centos) operating systems.

Delivery is typically Agile and experience should be demonstrable of how to drive projects.

Experience in trading applications or financial services is a bonus.

Job purpose

To gather client requirements and liaise with the development team to ensure these are delivered satisfactorily.

To be able to demonstrate GMEX systems to potential clients.

To manage test cycles and ensure quality is maintained.

Key responsibilities and accountabilities

• Business Analysis
  • Requirements definition and production of specifications.
  • Design study – workshop facilitation.
  • Managing client expectation.
• Quality Assurance
  • System testing.
  • Production of test scripts.
  • Management and delivery of Go/NoGo documentation.
• Client Management
  • Monitoring of client relationship and interfacing with key business personnel.
  • Check daily the 3rd party trade feeds. All non-transmitted trades to be investigated.
  • Assist with the creation and maintenance of Market Operations processes, and help improve operational efficiency.
• Client Onboarding
  • Liaison with any 3rd parties who are connecting to the GMEX systems
• Training
  • Training of client and internal staff.
• Other Duties
  • Pre-sales demonstrations.
  • Assistance in creating sales proposals.
  • Flexibility of working hours to coincide with market hours and project deadlines.

Key skills

• Ability to deal with staff at all levels.
• Ability to work well under pressure.
• Excellent interpersonal skills.

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Job Description
We are seeking a highly skilled and detail-oriented Business Analyst with over 5 years of experience in the banking and financial services domain. The ideal candidate will have a strong understanding of banking products, processes, and regulatory requirements, and will be responsible for gathering business requirements, analyzing data, and supporting the implementation of technology solutions that align with business goals. Key Responsibilities:

• Collaborate with stakeholders to gather, analyze, and document business requirements.
• Translate business needs into functional specifications and user stories.
• Work closely with product owners, developers, QA teams, and project managers to ensure successful delivery.
• Conduct gap analysis, impact analysis, and feasibility studies.
• Support UAT (User Acceptance Testing) and coordinate with business users for validation.
• Prepare BRDs, FRDs, process flows, and other documentation.
• Analyze and improve existing banking processes and systems.
• Ensure compliance with banking regulations and internal policies.
• Act as a liaison between business and technical teams.

Required Skills & Qualifications:

• Bachelor's degree in Business Administration, Finance, Information Technology, or related field.
• 5+ years of experience as a Business Analyst in the banking or financial services industry.
• Strong understanding of retail banking, corporate banking, digital banking, or core banking systems.
• Experience with requirement gathering, documentation, and stakeholder management.
• Proficiency in tools like JIRA, Confluence, MS Visio, Excel, and SQL.
• Familiarity with Agile and Waterfall methodologies.
• Excellent communication, analytical, and problem-solving skills.

Preferred Qualifications:

• Experience with regulatory projects (e.g., AML, KYC, Basel, FATCA).
• Knowledge of banking APIs, digital transformation, or FinTech integrations.
• Certifications such as CBAP, CCBA, PMI-PBA, or Scrum Master are a plus.

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Business Analyst page is loaded# Business Analystremote type: On-sitelocations: Dubai, United Arab Emiratestime type: Full timeposted on: Posted Todayjob requisition id: Cigna healthcare is a global health service company with roots in the US, serving more than 180 million customers and patients throughout the world. We deliver quality health care through choice, predictability, affordability and through integrated capabilities and connected, personalized solutions that advance whole person health.Cigna’s mission is to help our customers improve their health, well-being and sense of security by providing access to care. With our whole health approach, we’re focused on addressing health concerns, improving resilience, reducing stress levels and emotional health issues. Our employer promise is to remain steadfast in our commitment to fostering growth and improving lives by offering meaningful work within a positive, inclusive culture that prioritizes our colleagues. We champion teamwork and collaboration and empower our people with cutting-edge technology to drive efficiency and amplify their impact in everything we do. Together we strive to create an environment where every individual thrives and contributes to meaningful change”**Purpose of role:** Engaging with business stakeholders to elicit and define business project scope, business requirements and workflows as related to assigned projects or new intake items. The successful candidate in this position will have good work experience and a desire to work in a culturally diverse organization. This position will report into the business and is not an IT Business/Systems Analyst position.**Main Duties/Responsibilities:**Working alongside the IT BSA, documenting business process requirements and business process flow as related to assigned process development or process improvement projects. Document all detailed business requirements within internally approved systems using Scaled Agile Methodology (Composing Epics) Engage with business leads to understanding new project scope, creating scope statements and high-level scope requirements as required for the portfolio and project intake process. Document system integration requirements involving legacy platforms, third party solutions by acting as a liaison between business units and technology teams ensuring clear communication and delivery. Build an extensive knowledge of business operation to analyze current work procedures and practices. Investigate, evaluate and report alternative solutions to business needs and recommend the preferred solutions in compliance with the regulatory standards and enterprise architecture guidelines. Work closely with IT Business Systems Analysts to ensure business processes align with technology solutions. Will participate in some systems analysis design sessions as needed. Work with business stakeholders in the development of user acceptance test cases Work with business stakeholders in the execution of user acceptance testing Monitor, track and report UAT defects while coordinating with the QA test team for defect remediation**Experience/Qualifications Required:*** Bachelor’s degree in business, finance, information management or a related discipline* 3-5 years of business analysis work preferably in insurance or financial services sector.* Experienced in the analysis and interpretation of business requirements across all aspects of transacting insurance or financial services business.* Good understanding of UAE insurance market and regulations.* Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.* Analysis and support of the production of project proposals or business cases.* Demonstrate a proven understanding of the business process re-engineering.* Experience creating user acceptance testing documentation and leading UAT* Must be a self-starter who is able to plan and lead work sessions with little oversight.* Business Analysis techniques such as process modeling, root cause analysis, data modeling, process mapping and traceability are very desirable.* Good knowledge and experience in Scaled Agile Framework and Agile overall**Skills Required:*** Strong communication skills* Ready to learn new business processes* Interpersonal skills* Team working - internal/external* Customer Focus - internal/external* Good business/product knowledge* Organizational skills* Good time management* Negotiation skills* Decision making* Advanced User of Microsoft applications – Word, Excel, Project, Visio* Experience in usage of Jira, Azure Dev Ops Platforms* Identification of problems and problems solving* Knowledge of Scaled Agile framework* Six sigma certifications would be a plus* Data analysis and Interpretation* Critical Thinking**What we are looking for**We are seeking individuals who thrive in collaborative environments, are passionate about driving meaningful change, and are excited to grow in a company that prioritizes its people.**Join us and be part of a company where your growth, ideas and contributions are valued. Let’s create something extraordinary together. It’s time to look to your future and apply to work for Cigna today!***About Cigna Healthcare**Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.*Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.**If* *you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.* #J-18808-Ljbffr

Shape the Future with Jadeer! We're hiring a Business Analyst on behalf of our client in the UAE!

About Our Client:
Our client, a leading IT company in the UAE, is renowned for its innovative solutions and commitment to optimizing business processes. They are seeking an experienced Business Analyst to bridge the gap between IT and business, ensuring the successful implementation of projects and business strategies.

The Role:
As a Business Analyst , you will be responsible for analyzing business needs and processes, identifying areas for improvement, and working closely with IT and stakeholders to develop effective solutions that align with organizational goals.

What You'll Do:

• Analyze and document business processes and workflows.
• Identify and prioritize business needs and opportunities for improvement.
• Collaborate with stakeholders to gather and define business requirements.
• Translate business needs into technical specifications for IT teams.
• Conduct feasibility studies, risk assessments, and impact analyses for business solutions.
• Facilitate meetings between business units and technical teams to ensure alignment.
• Monitor and evaluate the effectiveness of implemented solutions.
• Prepare and present reports, proposals, and recommendations to stakeholders.

What We're Looking For:

• A Bachelor's degree in Business Administration, Information Systems, or a related field.
• Minimum of 5 years of experience as a Business Analyst or in a similar role.
• Strong analytical, problem-solving, and decision-making skills.
• Experience with business process modeling and process improvement methodologies.
• Excellent communication and stakeholder management skills.
• Familiarity with project management and software development life cycles (SDLC).
• Certifications such as CBAP, PMP, or similar are an advantage.

What's in It for You:

• Competitive compensation package.
• Opportunity to work on transformative business projects.
• Professional development and career advancement opportunities.
• A collaborative and innovative work environment.

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Our client is a dynamic and progressive energy business with a strong focus on energy transition and decarbonisation. With operations across multiple jurisdictions, the organisation is known for maximising value from mature assets while embracing innovative, sustainable energy solutions

• Work closely with the Decommissioning Directorate to support monthly performance reporting and quarterly business reviews.
• Review and validate monthly Value of Work Done (VOWD) to ensure accurate financial reporting.
• Maintain accounting records for Joint Venture (JV) assets and ensure compliance with Joint Operating Agreements (JOA) and accounting standards.
• Support the preparation of budget and forecast submissions, including annual business planning activities.
• Assist with the month-end close process, ensuring accurate journal entries, reconciliations, and reporting.
• Monitor and review gross transactions, ensuring correctness before running monthly JV cutback processes.
• Prepare and issue monthly JV billings, cash calls, cost carry statements, and bank reconciliations.
• Ensure timely and accurate reporting of Authority for Expenditure (AFE) to both internal stakeholders and JV partners.
• Manage partner queries related to billings, cash calls, and cost allocations.
• Coordinate and support partner Joint Venture audits, including preparation, documentation, and query resolution.
• Complete monthly balance sheet reconciliations and take corrective actions where needed.
• Provide accurate and timely information for internal and external financial reporting teams.
• Support JV finance and operating committee meetings as needed.
• Collaborate with cross-functional teams including accounts payable and operations to resolve discrepancies and support business objectives.
• Ensure adherence to internal controls, accounting policies, and financial governance standards

• Professionally qualified accountant (CA, CIMA, ACCA, or equivalent).
• 5+ years of post-qualification experience, ideally with prior exposure to JV or project-based accounting.
• Proficient in SAP, Oracle, SUN, or other financial ERP systems.
• Strong Excel and analytical skills.
• Previous experience working with Joint Ventures or decommissioning projects is an advantage.

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