262 Etihad Airways jobs in the United Arab Emirates
Etihad Airways: Cabin Crew
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As one of our Cabin Crew you must ensure the safety of our guests as well as providing great service at all times. You will inspire our guests, display a high degree of motivation, enthusiasm and commitment in everything you do and be an ambassador for Etihad Airways and the United Arab Emirates wherever you are in the world.
MINIMUM CRITERIA AND QUALIFICATIONS
To become one of our award winning Cabin Crew you will need to meet the following criteria and qualifications:
- Minimum age 21 years on the date of joining.
- Fluent in English; verbal, written and comprehension. Fluency in another language is an advantage.
- Must be confident in water and be able to swim with the aid of a flotation device.
- Able to reach 210cms without shoes.
- No tattoos that would be visible whilst wearing the Etihad uniform (bandages and cosmetic coverings are not permitted).
- No body piercings that would be visible whilst wearing the Etihad uniform, other than one earring in the lower lobe of each ear for females only (bandages and cosmetic coverings are not permitted).
- Educated to a minimum level of accredited secondary education or equivalent.
- Never convicted of a criminal offence.
- Excellent personal presentation, style and image.
- Strong interpersonal and communication skills.
- Willing to comply with UAE and GCAA visa, medical and health screening requirements.
WORLDWIDE ASSESSMENT SCHEDULE
- If you meet all of our criteria and you don't want to miss out on a great career and exciting lifestyle, apply now!
- Check the WORLDWIDE ASSESSMENT SCHEDULE section of our Etihad Careers website for details of where and when we will be in the next few months. This is updated on a regular basis.
- We look forward to meeting you soon.
GOOD LUCK!
NOTE:
- If you are coming to an OPEN DAY, print the Registration Form at the bottom of the page, complete it and bring it with you together with a copy of your Current CV, 2 Colour Passport Photographs, 1 Full Length Photograph. Should you meet the criteria during registration, you may be required to stay for the whole day and asked to return the next day for an interview.
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Cabin Crew – Worldwide Etihad Airways
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Our Cabin Crew are truly global citizens who share a collective passion for caring for our guests, inspired by the traditional Arabian hospitality found in our home, Abu Dhabi. Our Cabin Crew aspire to surpass our guests’ expectations and inspire our customers through innovative hospitality whilst ensuring the onboard safety of each of our guests. We are currently looking for exceptional people to join our team of award-winning Cabin Crew. If you have a desire to provide world-class in-flight service whilst travelling the world, we encourage you to apply for one of these truly amazing positions.
Education & Experience- Minimum High School certification or any higher education
- Fluent English verbal and written comprehension; another language is an additional benefit
- Must be at least 21 years old
- Minimum height is 160cm
- No tattoos or body piercing (exception for one earring in the lower lobe of each ear for females only) that would be visible whilst wearing the Etihad uniform (bandages and cosmetic coverings are not permitted)
- No criminal record
- Excellent personal presentation, style and image
- Willing to serve alcohol, including during the holy month of Ramadan
- Willing to comply with UAE and GCAA visa requirements
- Confident in water and able to swim with the aid of a flotation device
SKILLS
- Communication Skills – Excellent
- Customer Orientation – Excellent
- English Language skills – Excellent
About Etihad Airways
Etihad Airways, the national airline of the UAE, was formed in 2003 to bring “Abu Dhabi to the World”. Over the years, we have grown into Etihad Aviation Group, a diversified global aviation and travel company, which is one of the world’s most acclaimed industry brands.
Our airline flies to over 84 destinations with a fleet of over 100 Airbus and Boeing aircraft, serving 18.6 million passengers a year and carrying 682,000 tonnes of cargo in 2018.
#J-18808-LjbffrFirst Officer A350 / A380 – Etihad Airways
Posted 4 days ago
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Job Description include (but is not limited to):
- Responsible for Safety and Security of the aircraft, passengers, and Cargo on board, as far as their duties are concerned; and in the absence of the Commander for any reason.
- Maintain familiarity with Etihad’s Operations Manual as necessary to fulfill their function both professionally and safely.
- Assist the commander as requested concerning any administrative duties in relation to the flight.
- Support the Commander in maintaining a proper standard of crew discipline, conduct, and personal appearance.
- Carrying out such duties concerning the flight in accordance with Etihad’s operating policies and procedures, as are allocated to him by the Commander.
- Confirming the safe navigation of the aircraft, maintaining a continuous and independent check upon both the geographical position of the aircraft ensuring safe terrain and weather clearance.
- Conducting the flight in compliance with the current flight plan, SOPs, and the Commander’s instructions when the Commander is not at the controls, and to subsequently notify the Commander of any change to the current flight plan, ATC, or geographical position upon their return.
- Providing such advice, information, and assistance without hesitation if required, to the Commander as may contribute favorably towards the safe and efficient conduct of the flight.
- Maintaining a high personal standard of discipline, conduct, and appearance as a representative of Etihad Airways at all times.
- In the event of Commander incapacitation, the highest ranking Co-Pilot assigned to the flight shall assume command.
Qualifications:
- A minimum of 2500 hours total flying time.
- A minimum of 1500 hours on multi-crew, glass cockpit or high-performance military jet.
- A minimum of 1000 hours should be on one of the following: A330, A340, A350, or A380.
- Type rating on A330, A340, A350, or A380 should be valid for a minimum of 2 months at the time of joining.
- ICAO current and unrestricted ATPL. We do not accept Frozen ATPL unless held by a UAE citizen.
- Flown any Airbus FBW within the last 12 months.
- Maximum age limit is 50 years old.
- English Language Fluency (written and verbal) Level 4 or better.
- In case of hours accumulated on flights with inflight relief, 75% of the total hours shall be counted towards the required minimums.
Salary & Benefits:
- Fixed pay of AED 26,000 per month.
- 1-6 years of service: AED 40 per block hour
- 7-10 years of service: AED 56 per block hour
- Meal allowance during layovers as per the following rates:
AED 12 per hour - Asia/Far East
AED 15 per hour - Africa/Australasia
AED 18 per hour
AED 23 per hour
- Housing allowance up to AED 160,000 per year.
- Education allowance of AED 36,000 for primary and AED 50,400 for secondary up to 3 children.
- 42 Days annual leave.
- Staff travel benefits.
- End of service benefits.
- Accidental and life insurance benefits.
Please note that the above is subject to change without prior notice.
#J-18808-LjbffrB787 First Officers Etihad Airways UAE
Posted 4 days ago
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Etihad Airways is currently looking for B787 First Officers.
Required skills- B787 Type Rating: YES.
- A minimum of 2500 hours total flying time.
- A minimum of 1500 hours on multi crew, glass cockpit (1) or high performance military jet.
- 500 hours should be on B777/B787.
- ICAO current and unrestricted ATPL. We do not accept Frozen ATPL unless held by a UAE citizen.
- Current on B777/B787.
- Maximum age limit is 45 years old.
- English Language Fluency (written and verbal) Level 4 or better.
- In case of hours accumulated on flights with inflight relief, 75% of the total hours shall be counted towards the required minimums.
- Fixed pay of AED 26,000 per month.
- Flight duty allowance of AED 40 per flying hour.
- Meal allowance during layovers as per the following rates:
- Middle East/ GCC/ Sub Continent AED 12 per hour.
- Asia/ Far East AED 15 per hour.
- Africa/ Australasia AED 18 per hour.
- Europe/ Americas AED 23 per hour.
- Housing allowance up to AED 160,000 per year.
- Education allowance of AED 36,000 for primary and AED 50,400 for secondary up to 3 children.
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Customer Service
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The candidate will be responsible for:
- Serving as the primary point of contact for the customers and all internal Galaxy offices.
- Relationship management with customers and developing an understanding of their business needs.
- Managing the end-to-end process of air export movement, by working closely with the customer and internal stakeholders.
- Proactively tracking the shipments and notifying the customers whenever required.
- Communicating the changes/deviations from the earlier devised plan, post discussion with the team, to avert risks in routing or movement.
- Resolving customer issues by engaging suitable stakeholders.
- Monitoring booking trends and following up with customers to increase sales and optimize the customer service experience.
- Maintaining accurate records and documentation and ensuring compliance with all relevant regulations and standards.
Job Type: Full Time
Job Location: Dubai
Basic required skills:
- Excellent communication and interpersonal skills.
- Fluent in Hindi and English (oral and written).
- Computer literate.
- Familiar with MS Office tools.
- Familiar with international logistics and freight forwarding (ocean/air & import/export).
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#J-18808-LjbffrCustomer Service
Posted 4 days ago
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• Provide excellent customer service by attending to incoming calls within the quality guidelines • Handling and resolving customer complaints to customer satisfaction within the defined authority limits and to escalate as per process • Recommend potential products or services to management by collecting customer information and analyzing customer needs • Ensure quality of inbound / outbound calls by achieving set targets in terms of service standards and customer satisfaction scores • Demonstrate flexibility in adhering to your planned/scheduled shifts and on call/ unplanned shifts due to the floor situation for achieving all defined Service Level and Abandoned rates
Requirements
• Relevant experience in the Customer Service/Teleservice experience • Banking or Financial institution experience is preferable • Fluent in English, Bilingual proficiency preferable • Location: Abu Dhabi, Dubai
About the company
The Adecco Group is the worlds leading talent advisory and solutions company. We proudly make a difference in the working lives of 3.5 million people every year. Our culture is entrepreneurial and inclusive, and we are united by our passion for making a difference in the world of work. We work with over 100,000 organizations in 60 countries, enabling their success. We have 35,000 people working with us across more than 60 countries and territories. Adecco has been rapidly growing in the Middle East since 2008, developing a substantial footprint throughout the region. We work across 250 different clients, Adecco has more than 62 full time employees, working in 4 offices, servicing all countries across the GCC region. We offer Temporary Staffing, Permanent Placement, Executive Search, Assessments, Visa And Payroll, Outsourcing, PRO Solutions customised as per client requirements. Adecco Middle East Head Office is based in Dubai with a branch at Abu Dhabi.
Customer Service Representative
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We are seeking a dedicated and customer-focused Customer Service Representative to join our dynamic business development team. In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and ensuring their satisfaction. You will play a key role in building strong customer relationships and contributing to the overall success of SwinFurniture.
Key Responsibilities of Customer Service Representative- Respond to customer inquiries via phone, email, and chat, providing accurate and timely information.
- Assist customers with product information, order processing, and issue resolution.
- Maintain a high level of customer satisfaction by addressing concerns and providing effective solutions.
- Collaborate with cross-functional teams to ensure a seamless customer experience.
- Keep records of customer interactions and transactions, ensuring data accuracy and completeness.
- Bachelor’s Degree in Business Administration, Marketing, or a related field.
- 1-2 years of experience in customer service, preferably in the furniture manufacturing industry.
- Excellent communication and interpersonal skills, with a strong customer-oriented mindset.
- Proficiency in customer service software and tools.
- Strong problem-solving skills and the ability to handle challenging situations with professionalism and empathy.
SwinFurniture is a premier furniture manufacturing company dedicated to creating high-quality, stylish, and functional furniture pieces. Our mission is to provide our customers with beautifully crafted furniture that enhances their living spaces and brings comfort and elegance to their homes. We value innovation, craftsmanship, and customer satisfaction. Join us as we strive to set new standards in the furniture industry and make a lasting impression.
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Customer Service Representative
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Career Level : Junior Level
Salary : 3000
Industry : Customer Service
Last Date : February 28, 2025
Location : Dubai
Customer Service RepresentativeWe are looking for a friendly and professional Customer Service Representative to join our team. If you have excellent communication skills and a passion for helping customers, we encourage you to apply!
Key Responsibilities:- Assist customers with inquiries, complaints, and service requests.
- Provide information about products and services.
- Handle phone calls, emails, and live chat support.
- Process orders, returns, and exchanges efficiently.
- Maintain customer records and update databases.
- Resolve customer issues with a positive and problem-solving approach.
- Ensure high levels of customer satisfaction.
- Previous experience in customer service is a plus.
- Strong verbal and written communication skills.
- Ability to handle multiple tasks and work under pressure.
- Good problem-solving and interpersonal skills.
- Proficiency in Microsoft Office and CRM systems is an advantage.
- Willingness to work flexible shifts, including weekends and holidays.
- Competitive salary and performance-based incentives.
- Career growth and professional development opportunities.
- Friendly and team-oriented work environment.
Customer Service Representative
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Since 1792, we’ve been supplying innovative paints and coatings that help color people’s lives and protect what matters most. Our world-class portfolio includes brands like Dulux, International, Sikkens, and Interpon, trusted by customers worldwide. Operating in over 150 countries, we leverage our expertise to sustain and enhance everyday life. We believe every surface is an opportunity. As a pioneering and established paints company committed to sustainability, we aim to preserve the best of today while creating a better tomorrow. Let’s paint the future together.
We deliver high-quality service to customers by managing the end-to-end order-to-cash process, maintaining excellent communication with internal and external parties across the Middle East Region.
Key Accountabilities- Manage essential daily duties for the team and supervise activities across Middle East & African countries for Powder & ASC Coatings business.
- Support the growth of the Wood Business in Oman, working with local companies to ensure complete customer satisfaction.
- Collaborate closely with Supply, Sales, Demand, and Logistics teams; serve as the first contact for protective team issues.
- Manage and review tasks such as OTIF, SLOB, and Back Orders.
- Handle order receipt efficiently, prioritize timely processing, and foster good customer relationships.
- Oversee the order-to-cash process with excellence in order processing.
- Register and process customer orders in the ERP system via email, phone, or other contacts.
- Ensure correct and complete order processing and transfer to logistics.
- Raise issues related to delivery, documentation, or invoices with supervisors.
- Act as the first point of contact for customers, addressing questions and resolving complaints.
- Gain adequate customer and product knowledge to find solutions for customer needs, including additional or alternative products.
- Propose improvements to work processes.
- Complete registration, filing, and archiving of customer service documentation.
- Coordinate between customer service and field teams regarding order administration; work closely with Planning and Logistics to maintain consistent customer service approach.
- Adhere to all corporate and site policies, including personal conduct and HSE standards, complying with all regulations.
Education
- University degree or equivalent.
- Proficiency in Arabic and English, both written and spoken.
Management and General Skills
- Ability to work under pressure, meet strict deadlines, multitask, and communicate effectively. Strong team player.
- Proficiency in MS Office (Excel, Word, PowerPoint).
- Excellent customer service and negotiation skills; capable of managing time and prioritizing tasks efficiently.
Functional Skills
- Knowledge of ERP systems and order-to-cash processes in a B2B environment.
- Understanding of sales, supply chain, marketing, and logistics functions.
Experience
- 2-3 years of customer service experience.
- SAP experience is a plus.
At AkzoNobel, we are committed to creating an inclusive and respectful workplace where everyone can thrive. We embrace diversity and tolerance, and our talent acquisition process reflects this commitment. We provide training on unconscious bias to ensure fair hiring practices. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.
#J-18808-LjbffrCustomer Service Advisor
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Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.
Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.
Line of Service
Internal Firm ServicesLine of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS - Internal Firm Services - OtherManagement Level
AssociateJob Description & Summary
At PwC, our people in property management focus on providing strategic advice and solutions for clients in the real estate industry, helping them optimise their property portfolios and maximise returns. These individuals handle property acquisitions, leasing, asset management, and development projects. In facilities and infrastructure management at PwC, you will focus on creating and maintaining efficient and effective operations of physical workspaces, including maintenance, security, and space planning. You will play a crucial role in creating a comfortable and productive environment for employees and clients. Position summary
To handle reception area activities. Serves as the first point of contact with the firm and the office for visitors and callers. Handle all internal and external inquiries and carry out administrative activities of the front office.
Primary duties and responsibilities
Financial
- Adhere to the allocated budget for the administrative function of the office
Customer
- Greet visitors, arrange relevant passes and make sure all callers and visitors are dealt with promptly, courteously and accurately
- Ensure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room and assisted with parking if relevant.
Internal Process
- Assist with visitor check-in process
- Maintain visitor and caller logs
- Coordinate with mailroom for outside delivery/courier services with the help of Office administrators
- Answer queries from visitors and callers, and refers them to the appropriate person
- Perform general maintenance of the reception area
- Co-ordinate with Security where relevant
- Support office manager in events planning and organization
- Act in accordance with regulations
- Perform other administrative duties as required
- Learning and Growth
- Work towards being a high quality internal service provider and ensure that all administrative support requirements are being met
- Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed
Education
High school certificate (equivalent) or Bachelor's degree
Language
Fluency in spoken and written English, proficiency in Arabic is an advantage, French is a plus
Overall Experience
Min 3 years of experience in customer service related role such as front desk or receptionist role
Specific Skills
- Experience with a professional services firm is an advantage
- Knowledge and Skills
- Strong organizational skills
- Excellent oral communication and interpersonal skills
- Must possess a professional telephone manner
- Demonstrated ability to work under pressure
- Demonstrated ability to work on own initiative
- Demonstrated team player
- Must possess a warm, friendly and professional demeanor
- Basic PC skills on excel and word
- Basic keyboard skills (at least 25 wpm)
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Architectural Management, AutoCAD (Drawing Software), CAD Standards, CCURE (Security Management Software), Communication, Corrective Maintenance, Correspondence Management, Cost Management, Coworking Space Management, Cross-Functional Team Coordination, Customer Experience (CX) Strategy, Demand Management, Emergency Response System Maintenance, Emotional Regulation, Empathy, Environment, Health, and Safety (EHS) Program Development, Event Execution, Facilities Engineering, Hoteling, Inclusion, Insurance Administration, Integrated Workplace Management System (IWMS) {+ 56 more}Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship?
NoGovernment Clearance Required?
YesJob Posting End Date
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