107 Etihad Airways jobs in the United Arab Emirates

Cabin Crew - Worldwide Etihad Airways

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Abu Dhabi, Abu Dhabi Rihlat Travel News

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Job Description

Our Cabin Crew are truly global citizens who share a collective passion for caring for our guests, inspired by the traditional Arabian hospitality found in our home, Abu Dhabi. Our Cabin Crew aspire to surpass our guest’s expectations and inspire our customers through innovative hospitality whilst ensuring the onboard safety of each of our guests. We are currently looking for exceptional people to join our team of award winning Cabin Crew. If you have a desire to provide world class in-flight service whilst travelling the world, we encourage you to apply for one of these truly amazing positions.

Education & Experience

  • Minimum High School certification or any higher education
  • Fluent English verbal and written comprehension; another language is an additional benefit
  • Must be at least 21years old
  • Minimum height is 160cm
  • No tattoos or body piercing (exception for one earring in the lower lobe of each ear for females only) that would be visible whilst wearing the Etihad uniform (bandages and cosmetic coverings are not permitted)
  • No criminal record
  • Excellent personal presentation, style and image
  • Willing to serve alcohol, including during the holy month of Ramadan
  • Willing to comply with UAE and GCAA visa requirements
  • Confident in water and be able to swim with the aid of a flotation device

SKILLS

  • Communication Skills – Excellent
  • Customer Orientation – Excellent
  • English Language skills – Excellent

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 to bring “Abu Dhabi to the World”. Over the years, we have grown into Etihad Aviation Group, a diversified global aviation and travel company, which is one of the world’s most acclaimed industry brands.

Our airline flies to over 84 destinations with a fleet of over 100 Airbus and Boeing aircraft, serving 18.6 million passengers a year and carrying 682,000 tonnes of cargo in 2018.

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First Officer A320 (Type rated) Etihad Airways Beyond Borders

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Abu Dhabi, Abu Dhabi Eazypilot

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Job Description

Overview

As a First Officer with Etihad, you are a key part of the flight deck team, supporting the Captain in ensuring the safe, secure, and efficient operation of every flight. You are expected to demonstrate professionalism, technical skill, and strong teamwork while developing your leadership capability for future command.

Responsibilities
  • Assist the Captain in all aspects of flight preparation, navigation, and operation, ensuring compliance with Etihad’s operating procedures and regulatory standards
  • Maintain a continuous and independent check of aircraft position, terrain, and weather to support safe navigation at all times
  • Provide clear communication, advice, and support to the Captain to contribute to safe and efficient decision-making
  • Uphold high standards of discipline, conduct, and personal appearance, representing Etihad professionally in every environment
  • In the event of Captain incapacitation, assume command in accordance with rank and company procedures
What you’ll bring

To be considered, you will need to meet the following criteria:

  • A minimum of 2000 hours total flying time.
  • A minimum of 1500 hours on multi crew, glass cockpit MPA (1)
  • 500 hours should be on Type
  • Flown any A320 family within the last 12 months
  • Type rating on A320 should be valid for a minimum of 2 months at the time of joining
  • Unrestricted ATPL or CPL (2) issued by an ICAO member state
  • Unrestricted, current Class 1 medical.
  • Have not attained the age of 50 on the day of joining
  • English Language Fluency (written and verbal) Level 4 or better.
  • In case of hours accumulated on flights with inflight relief, 75% of the total hours shall be counted towards the required minimums.

(1) Glass Cockpit: aircraft with a FMS coupled to APFDS

(2)Holders of CPL License must present the results of ATPL Theoretical Knowledge Exam and an integrated ATPL course completion certificate

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Customer Service

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Dubai, Dubai Galaxy Freight Pvt. Limited

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Job Description

The candidate will be responsible for:

  1. Serving as the primary point of contact for the customers and all internal Galaxy offices.
  2. Relationship management with customers and developing an understanding of their business needs.
  3. Managing the end-to-end process of air export movement, by working closely with the customer and internal stakeholders.
  4. Proactively tracking the shipments and notifying the customers whenever required.
  5. Communicating the changes/deviations from the earlier devised plan, post discussion with the team, to avert risks in routing or movement.
  6. Resolving customer issues by engaging suitable stakeholders.
  7. Monitoring booking trends and following up with customers to increase sales and optimize the customer service experience.
  8. Maintaining accurate records and documentation and ensuring compliance with all relevant regulations and standards.
Apply for this Position

Job Type: Full Time

Job Location: Dubai

Basic required skills:

  • Excellent communication and interpersonal skills.
  • Fluent in Hindi and English (oral and written).
  • Computer literate.
  • Familiar with MS Office tools.
  • Familiar with international logistics and freight forwarding (ocean/air & import/export).
Apply Now

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Representative - Customer Service

Dubai, Dubai WESCO

Posted 2 days ago

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Job Description

As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.
**Responsibilities:**
+ Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
+ Process payments for cash account customers.
+ Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
+ Back-up support to sales counter with walk in and telephone inquiries.
**Qualifications:**
+ High School Degree or Equivalent required
+ Associates' Degree (U.S.)/College Diploma (Canada) preferred
+ 2-4 years of relevant experience
+ Solid interpersonal skills that allow one to work effectively in a diverse working environment
+ Able to effectively communicate both verbally and in writing
+ Able to work well under pressure
+ Strong attention to detail
+ Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
+ Computer literate, including effective working skills of MS Word, Excel, and e-mail
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits ( and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here ( and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.
_Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer._
_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
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Customer Service Representative

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Dubai, Dubai Connex Emirates

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Job Description

Career Level : Junior Level

Salary : 3000

Industry : Customer Service

Last Date : February 28, 2025

Location : Dubai

Customer Service Representative

We are looking for a friendly and professional Customer Service Representative to join our team. If you have excellent communication skills and a passion for helping customers, we encourage you to apply!

Key Responsibilities
  • Assist customers with inquiries, complaints, and service requests.
  • Provide information about products and services.
  • Handle phone calls, emails, and live chat support.
  • Process orders, returns, and exchanges efficiently.
  • Maintain customer records and update databases.
  • Resolve customer issues with a positive and problem-solving approach.
  • Ensure high levels of customer satisfaction.
Requirements
  • Previous experience in customer service is a plus.
  • Strong verbal and written communication skills.
  • Ability to handle multiple tasks and work under pressure.
  • Good problem-solving and interpersonal skills.
  • Proficiency in Microsoft Office and CRM systems is an advantage.
  • Willingness to work flexible shifts, including weekends and holidays.
What We Offer
  • Competitive salary and performance-based incentives.
  • Career growth and professional development opportunities.
  • Friendly and team-oriented work environment.
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Customer Service Supervisor

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Dubai, Dubai Iiqaf

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Overview

The IIQAF Group of Companies is a global leader in providing services in the hospitality, information technology, tourism, insurance, and health care industries. Established in 1986, the company has grown to become a major player in the international market, with operations in the United Kingdom, Canada, Singapore, and the United Arab Emirates.

Job Summary:

We are seeking a dedicated and experienced Customer Service Supervisor to join our esteemed organization. This pivotal role will focus on overseeing our customer service team, ensuring that exemplary service is provided to all clients and customers, while also driving continuous improvement initiatives. The ideal candidate will possess strong leadership skills and an extensive background in customer service management. As a Customer Service Supervisor, you will be responsible for fostering a positive working environment that encourages team collaboration and professional development. You will implement effective strategies and processes to enhance customer satisfaction and loyalty, while also managing and mitigating any potential customer-related issues. This position requires a strong commitment to excellence, as well as the ability to communicate effectively with both customers and team members. You will play a critical role in shaping the customer experience, and as such, your ability to lead by example and ensure our service standards are met will be paramount. If you are passionate about customer service, possess substantial supervisory experience, and are committed to delivering outstanding results, we invite you to apply and join our dynamic team, where your contributions will make a significant impact.

Responsibilities
  • Supervise and guide the customer service team to deliver high-quality support and service.
  • Develop and implement customer service policies and procedures to enhance service delivery.
  • Monitor team performance metrics and provide regular feedback and coaching to team members.
  • Handle escalated customer inquiries and complaints in a professional manner, ensuring a satisfactory resolution.
  • Conduct regular training sessions for staff to enhance their customer service skills and product knowledge.
  • Compile and analyze customer feedback, utilizing data to improve service processes.
  • Collaborate with other departments to address customer needs and improve overall customer satisfaction.
Requirements
  • Bachelor’s degree in Business Administration, Management, or related field preferred.
  • Minimum of 3 years’ experience in a customer service role, with at least 1 year in a supervisory position.
  • Proven ability to manage and lead a team effectively, promoting a positive and productive work culture.
  • Exceptional communication skills, both verbal and written, with a strong emphasis on customer interaction.
  • Proficiency with customer service software, CRM systems, and Microsoft Office Suite.
  • Strong problem-solving skills and the ability to make decisions rapidly and effectively.
  • Ability to work flexible hours, including evenings and weekends, as required.
  • Accommodation
  • Transportation
  • Health insurance
Qualifications

High School / Bachelor Degree

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Customer Service Agent

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Dubai, Dubai Presentail SA

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Job Description

Overview

Presentail is looking for a customer service representative to join our team in our Al Barsha shop. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

Responsibilities
  • Manage inbound customer communications: Answer incoming calls and emails to address customer questions, requests and issues.
  • Consult on customer success: Advise customers on how to successfully leverage the product/service based on their unique needs.
  • Maintain working product knowledge: Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
  • Track interactions in CRM: Record customers interactions in internal system for cross-functional awareness and relationship development.
Requirements
  • Bachelor’s degree or equivalent
  • 1-2 years proven experience in supporting client success
  • Excellent written and verbal communication skills
  • Ability to address complaints and issues with effective solutions and a positive attitude
  • Passion for delighting customers with above and beyond service
  • Excellent time-management and prioritization skills
  • Familiarity with CRM system
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Customer Service Agent

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Dubai, Dubai Presentail

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Job Description

Overview

Presentail is looking for a customer service representative to join our team in our Al Barsha shop. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

Responsibilities
  • Manage inbound customer communications: Answer incoming calls and emails to address customer questions, requests and issues.
  • Consult on customer success: Advise customers on how to successfully leverage the product/service based on their unique needs.
  • Maintain working product knowledge: Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
  • Track interactions in CRM: Record customers interactions in internal system for cross-functional awareness and relationship development.
Requirements
  • Bachelor’s degree or equivalent
  • 1-2 years proven experience in supporting client success
  • Excellent written and verbal communication skills
  • Ability to address complaints and issues with effective solutions and a positive attitude
  • Passion for delighting customers with above and beyond service
  • Excellent time-management and prioritization skills
  • Familiarity with CRM system
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Customer Service Representative

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Dubai, Dubai Global Modern Services, Inc. (USA)

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Customer Service Representative page is loaded Customer Service Representative Apply locations Dubai time type Full time posted on Posted 30+ Days Ago job requisition id R-00203 It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us !

About Us

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

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Customer Service Representative

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Dubai, Dubai Everythinginclick

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Job Description of Customer Service Representative

We are seeking a dedicated and customer-focused Customer Service Representative to join our dynamic business development team. In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and ensuring their satisfaction. You will play a key role in building strong customer relationships and contributing to the overall success of SwinFurniture.

Key Responsibilities of Customer Service Representative
  1. Respond to customer inquiries via phone, email, and chat, providing accurate and timely information.
  2. Assist customers with product information, order processing, and issue resolution.
  3. Maintain a high level of customer satisfaction by addressing concerns and providing effective solutions.
  4. Collaborate with cross-functional teams to ensure a seamless customer experience.
  5. Keep records of customer interactions and transactions, ensuring data accuracy and completeness.
Qualification Required for Customer Service Representative
  1. Bachelor’s Degree in Business Administration, Marketing, or a related field.
  2. 1-2 years of experience in customer service, preferably in the furniture manufacturing industry.
  3. Excellent communication and interpersonal skills, with a strong customer-oriented mindset.
  4. Proficiency in customer service software and tools.
  5. Strong problem-solving skills and the ability to handle challenging situations with professionalism and empathy.
Company Bio

SwinFurniture is a premier furniture manufacturing company dedicated to creating high-quality, stylish, and functional furniture pieces. Our mission is to provide our customers with beautifully crafted furniture that enhances their living spaces and brings comfort and elegance to their homes. We value innovation, craftsmanship, and customer satisfaction. Join us as we strive to set new standards in the furniture industry and make a lasting impression.

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