1 271 Etihad Airways jobs in the United Arab Emirates

Etihad Airways, offers numerous possibilities for travel. A growing network spanning six continents gives it plenty of options — luxury long-haul services as well as more budget-friendly fares for the unglamorous end. Whether you are looking for in-the-air comfort or off-the-ground entertainment, Abu Dhadi—Etihad's hub—has it all with its vibrant heritage, culture and striking views. Book with Etihad Up until 15 October 2017 and fly relaxing to wonderful destinations.

• Manager Crew Engagement – Apply Here
• Technical Records Engineer – Apply Here
• First Officer A350/A380 (Type rated) – Apply Here
• Accounting Administration Assistant – Apply Here
• Creative Copywriter – Apply Here
• Recruitment Team Manager- Flight Operations – Apply Here
• Creative Copywriter Manager – Apply Here
• App Product Analytics Officer – Apply Here
• Cadet Pilot Programme – Apply Here
• Revenue Management Analyst – Apply Here
• Creative Copywriter Officer – Apply Here
• Captain – Apply Here
• Ethics and Compliance Officer – Apply Here
• Demand Manager – Apply Here
• Fleet Engineer – Cabin – Apply Here
• Manager Sales – Apply Here
• Security Architecture Specialist – Apply Here
• GSE Senior Technician – Apply Here
• Data Scientist – Apply Here
• Governance, Rsk & Compliance Specialist – Apply Here
• Senior Market Manager – Apply Here
• Cybersecurity Operations Specialist – Apply Here
• Recruitment Manager- Pilot Recruitment – Apply Here
• Alliance Officer – Apply Here
• Document Verification Officer – Apply Here

We've flown a long way since our first flight in 2003. We've grown into one of the world's leading aviation and travel groups – but we're proud our adventure has spread so much further. Our staff have made us who we are, and their dedication has led to what the company stands for today – from our front line airport teams or cabin crew in the sky to those working behind the scenes across the globe. With over 20,000 employees from 151 different nationalities- you can choose the career that best suits your passion and join our Talent community today

You will travel the world working for Etihad Airways. Want to join us? We're looking for people

Imagine visiting the Sydney Opera House at the beginning of the week, having supper in Paris at the weekend, then buying on New York's Fifth Avenue the next week.

Inspired by the traditional Arabian hospitality seen in our home, Abu Dhabi, our Cabin Crew are really worldwide citizens who share a collective passion of caring for our visitors. Our team hopes to go above and beyond our visitors' expectations, motivate them via creative hospitality, and guarantee their aboard safety.

We are looking for outstanding individuals to add to our team. Explore our options and join us as a Cabin Crew member if you want to motivate others and tour the world.

As one of our Cabin Crew you must ensure the safety of our guests as well as providing great service at all times. You will inspire our guests, display a high degree of motivation, enthusiasm and commitment in everything you do and be an ambassador for Etihad Airways and the United Arab Emirates wherever you are in the world.

MINIMUM CRITERIA AND QUALIFICATIONS
To become one of our award winning Cabin Crew you will need to meet the following criteria and qualifications:

1. Minimum age 21 years on the date of joining.
2. Fluent in English; verbal, written and comprehension. Fluency in another language is an advantage.
3. Must be confident in water and be able to swim with the aid of a flotation device.
4. Able to reach 210cms without shoes.
5. No tattoos that would be visible whilst wearing the Etihad uniform (bandages and cosmetic coverings are not permitted).
6. No body piercings that would be visible whilst wearing the Etihad uniform, other than one earring in the lower lobe of each ear for females only (bandages and cosmetic coverings are not permitted).
7. Educated to a minimum level of accredited secondary education or equivalent.
8. Never convicted of a criminal offence.
9. Excellent personal presentation, style and image.
10. Strong interpersonal and communication skills.
11. Willing to comply with UAE and GCAA visa, medical and health screening requirements.

WORLDWIDE ASSESSMENT SCHEDULE

1. If you meet all of our criteria and you don't want to miss out on a great career and exciting lifestyle, apply now
2. Check the WORLDWIDE ASSESSMENT SCHEDULE section of our Etihad Careers website for details of where and when we will be in the next few months. This is updated on a regular basis.
3. We look forward to meeting you soon.

GOOD LUCK
NOTE:

1. If you are coming to an OPEN DAY, print the Registration Form at the bottom of the page, complete it and bring it with you together with a copy of your Current CV, 2 Colour Passport Photographs, 1 Full Length Photograph. Should you meet the criteria during registration, you may be required to stay for the whole day and asked to return the next day for an interview.

Our Cabin Crew are truly global citizens who share a collective passion for caring for our guests, inspired by the traditional Arabian hospitality found in our home, Abu Dhabi. Our Cabin Crew aspire to surpass our guest’s expectations and inspire our customers through innovative hospitality whilst ensuring the onboard safety of each of our guests. We are currently looking for exceptional people to join our team of award winning Cabin Crew. If you have a desire to provide world class in-flight service whilst travelling the world, we encourage you to apply for one of these truly amazing positions.

Education & Experience

• Minimum High School certification or any higher education
• Fluent English verbal and written comprehension; another language is an additional benefit
• Must be at least 21years old
• Minimum height is 160cm
• No tattoos or body piercing (exception for one earring in the lower lobe of each ear for females only) that would be visible whilst wearing the Etihad uniform (bandages and cosmetic coverings are not permitted)
• No criminal record
• Excellent personal presentation, style and image
• Willing to serve alcohol, including during the holy month of Ramadan
• Willing to comply with UAE and GCAA visa requirements
• Confident in water and be able to swim with the aid of a flotation device

SKILLS

• Communication Skills – Excellent
• Customer Orientation – Excellent
• English Language skills – Excellent

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 to bring “Abu Dhabi to the World”. Over the years, we have grown into Etihad Aviation Group, a diversified global aviation and travel company, which is one of the world’s most acclaimed industry brands.

Our airline flies to over 84 destinations with a fleet of over 100 Airbus and Boeing aircraft, serving 18.6 million passengers a year and carrying 682,000 tonnes of cargo in 2018.

Our Cabin Crew are truly global citizens who share a collective passion for caring for our guests, inspired by the traditional Arabian hospitality found in our home, Abu Dhabi. Our Cabin Crew aspire to surpass our guest's expectations and inspire our customers through innovative hospitality whilst ensuring the onboard safety of each of our guests. We are currently looking for exceptional people to join our team of award winning Cabin Crew. If you have a desire to provide world class in-flight service whilst travelling the world, we encourage you to apply for one of these truly amazing positions.

• Minimum High School certification or any higher education
• Fluent English verbal and written comprehension; another language is an additional benefit
• Must be at least 21years old
• Minimum height is 160cm
• No tattoos or body piercing (exception for one earring in the lower lobe of each ear for females only) that would be visible whilst wearing the Etihad uniform (bandages and cosmetic coverings are not permitted)
• No criminal record
• Excellent personal presentation, style and image
• Willing to serve alcohol, including during the holy month of Ramadan
• Willing to comply with UAE and GCAA visa requirements
• Confident in water and be able to swim with the aid of a flotation device

SKILLS

• Communication Skills –Excellent
• Customer Orientation –Excellent
• English Language skills –Excellent

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 to bring "Abu Dhabi to the World". Over the years, we have grown into Etihad Aviation Group, a diversified global aviation and travel company, which is one of the world's most acclaimed industry brands.

Our airline flies to over 84 destinations with a fleet of over 100 Airbus and Boeing aircraft, serving 18.6 million passengers a year and carrying 682,000 tonnes of cargo in 2018.

The candidate will be responsible for:

1. Serving as the primary point of contact for the customers and all internal Galaxy offices.
2. Relationship management with customers and developing an understanding of their business needs.
3. Managing the end-to-end process of air export movement, by working closely with the customer and internal stakeholders.
4. Proactively tracking the shipments and notifying the customers whenever required.
5. Communicating the changes/deviations from the earlier devised plan, post discussion with the team, to avert risks in routing or movement.
6. Resolving customer issues by engaging suitable stakeholders.
7. Monitoring booking trends and following up with customers to increase sales and optimize the customer service experience.
8. Maintaining accurate records and documentation and ensuring compliance with all relevant regulations and standards.

Job Type: Full Time

Job Location: Dubai

Basic required skills:

• Excellent communication and interpersonal skills.
• Fluent in Hindi and English (oral and written).
• Computer literate.
• Familiar with MS Office tools.
• Familiar with international logistics and freight forwarding (ocean/air & import/export).

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Overview

Customer Service Jobs in Dubai . The Customer Service Jobs in Dubai open the gate to the world where communication is the touch with the culture. As a customer service professional inarguably the global capital, you will not simply be picking up the phone, you will have the privilege of making new friends in every walk of life.

Looking for a Customer Service Employee in Dubai, UAE. The Candidate must be able to get along with other employees and ensure the customer is duly satisfied with the services provided.

The candidate should be amicable and polite at all along toward ensuring the highest standards of customer satisfaction. Preference will be given to applicants with experience; However, those with no experience can still apply. Salary ranges from AED4500 to AED5500. Call for further information.

Call Centre representatives are an essential part of the team and must possess good communication skills with a customer orientation.

The main job description covers the processing of incoming calls and outbound calls concerning customers, covering inquiries about products and services, complaints, resolution, and overall client satisfaction.

A candidate for the position should possess excellent communication and listening skills while being patient and remaining calm, working in a high-pressure environment.

Preference will be given for past experiences in customer service or call centres. But those without experience will be given training.

We are looking for a Telephone Operator who will be smart and courteous and who will be part of a multi-national company in Dubai.

The selected candidate, as per the requirement, will act as the first point of contact on behalf of every caller, such that all incoming and outgoing calls should be handled competently and with zeal.

• Take and transfer incoming telephone calls, pass and receive calls promptly and proficiently.
• Be informative to callers by giving them correct information on services and departments of the company, and people who may be called.
• Maintain an updated internal directory of extensions, contact numbers, and staff schedules.
• Take messages accurately and ensure timely delivery to appropriate recipients.
• Maintain strict confidentiality with respect to caller information and internal communication.
• Help staff and departments with making outgoing calls when needed.
• Handle urgent/emergency calls and make protocol per protocol.
• Must operate the telephone switchboards, multi-line systems, or communication software.

• High school diploma or equivalent.
• Professional experience in a telephone operator capacity or receptionist, in customer service or similar position. Excellent, clear speaking voice with professional etiquette on the phone.
• Excellent verbal communication and listening skills. Be able to multitask while staying calm under pressure.
• Basic PC and general knowledge of phone systems.

Looking for a Customer Service Executive who would assist consumers in Dubai and resolve their concerns. Anyone interested can WhatsApp their CV to our number.

• Reception of customer calls and messages
• Providing accurate information and solutions

Dubai, UAE is urgently in Need of a Receptionist. Both Males and females can apply. Coordinating and making reservations for Medical tests/Emirates ID applications.

• Support for the HR department.
• Visa processing & coordinating with the PROs

Cooperative Office Staff for a well-known company in Dubai. Fore candidate for the position has to be well-organized and can out various office-relatedadministrativeadministrationjobsjobs, including clerical jobs, so that it facilitates all functionalities within the office.

The basic roles and functions are document management, scheduling meetings, email management, and assisting the senior employees in undertaking assigned duties every day.

We are currently seeking a Dubai Driver. Please have some prior experience before applying. Interested candidates can send their CV through WhatsApp.

• Safely operate the assigned vehicle to transport passengers or deliver goods. Perform all applicable traffic laws and safety regulations.
• Conduct daily checks on a vehicle and ensure proper maintenance high quality customer care, and practice a professional image of the company.
• Earlier, plan the most optimal travel route in the shortest time and with minimum fuel usage.
• Ensure good conditions of the car and write about the mechanical fix.
• Maintain the records of trips, mileage, and usage of fuel.

We are looking for a cashier at our restaurant who meets good customer care services, someone who could scan selections for the customer, ensure prices and quantities are accurate, accept payment, then gives receipts for it, respond to inquiries, as well as give helpful information about customers’ products, promotions or directions to an item location.

You have to attend, though, responding to complaints, refunding or exchanging items, and keeping a clean work area.

Sales rep needed. An excellent verbal skill set is to be developed to make this a successful digressive dealing in the sales and generation of leads, and prospecting for customers.

• Present, promote, and sell products/services by solid arguments to existing and prospective customers.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.

• Proven work experience as a Sales Representative.

Our hospitality functions need a front desk agent. The responsibilities of this po, position include, but are not limited to, toting customers, managing check-in and check-out, processing payments, and handling inquiries. The successful candidate must have customer service skills and professionalism.

Urgently looking for a Sales Lady and Salesman for the company in Dubai. Salary from 3500 AED to 5000 AED. Accommodations, transportation, and visa will be covered other benefits as mentioned under the UAE Labor Law. Please Share your CV through WhatsApp.

• Greet and assist customers’ needs & queries about products and services.
• Advanced product/brand knowledge.
• Carry out promotion of products and visual merchandising and displays.
• Filipino, Indian, and Nepalese nationals can apply.

Baristas are required to prepare and serve hot and cold beverages including various kinds of coffee and tea. Barista duties also consist of educating customers with respect to our drinks menu, recommending based on customers’ likes or preferences, up-selling, special items and taking orders.

The candidate should possess good knowledge regarding brewing equipment operation, customer service and be flexible concerning schedule. Note: This position comprises salary and tips in compensation.

• Welcome customers at the entry
• Hand out the drink menu and answer questions regarding ingredients
• Take orders, while paying close attention to detail (e.g., preferences in coffee blend, dairy, and sugar ratios)

Dubai is waiting for cashiers who can speak very well and have a friendly attitude. Cashiers are meant to be trained for managing impressive transactions, making sure of accurate cash registers, and finally providing the best services to customers of retail stores, supermarkets, malls

We’re looking for a customer service representative to address inquiries and complaints from customers. You will also be required to do order, amendment, and escalation of complaints using those channels of communication.

The experienced Restaurant Supervisor goes beyond the call of duty in supervising day operations and beyond exceptional service to our guests.

The key responsibilities include front-of-house team management, coordinating shifts, ensuring cleanliness and food safety standards, addressing customer concerns, cutting through inventories, and ensuring the restaurant’s smooth operation.

Right experience managing restaurant affairs; excellent communication and leadership skills; strong commitment to being a provider of excellent customer service. A positive outlook and the ability to withstand high-pressure situations must exist within her or him. customer care

A customer service assistant is not to be hired, and also issues and complaints from customers are managed. This includes order and change processing as well as the escalation of complaints across various channels.

Being outstanding in this role requires one to remain calm in frustrating situations with customers while possessing experience with handling computers.

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Job Responsibility

· Maintaining a positive, empathetic, and professional attitude toward customers always.

· Responding promptly to customer inquiries.

· Responsible in time management, setting goals, implementation and monitoring and planning that includes the scope, activity schedule, potential risk (design variations, variations by the client, if the project is delated, she must try to fix the gap brought about delay)

· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

· Knowing our products inside and out so that you can answer questions.

· Keeping records of customer interactions, transactions, comments, and complaints.

· Communicating and coordinating with colleagues, as necessary.

· Providing feedback on the efficiency of the customer service process.

· Ensure customer satisfaction and provide professional customer support.

· Attends client meetings as required within the scope of a project.

· Ability to transition from strategic thinking to creative and detailed execution.

· Tracks and maintains project timeframes, status reports and risk assessments

· Work requires supervising and monitoring performance for a regular group of employees including work objective/effectiveness and realigning work as needed

· Good knowledge of computer science such as HTML and CSS is required

Job Type: Full-time

Pay: AED2, AED3,000.00 per month

Key Responsibilities:

Assist with day-to-day clerical duties (data entry, filing, record management)

Handle calls and emails professionally

Support in scheduling meetings and appointments

Prepare simple reports, letters, and documents

Help maintain organized digital and physical filing systems

Provide excellent customer service with a positive attitude

Requirements:

UAE National (Emirati Passport Holder)

Fresh graduates & final-year students are welcome to apply

Good communication skills in English & Arabic

Basic knowledge of MS Office (Word, Excel, PowerPoint, Outlook)

• Eager to learn, organized, and team-oriented

About GovConnect:

GovConnect is your one-stop partner for all government-related business services in the UAE. From setting up your company in a free zone or mainland, to handling corporate tax registration, visas, PRO services, and business relocation—we simplify the process so you can focus on growth. We proudly serve entrepreneurs, SMEs, and corporates with expert guidance and full-service execution.

Role Overview:

We are seeking a motivated and professional Customer Service & Lead Generation Executive to be the first point of contact for our potential clients. This role focuses on making outbound calls, engaging with prospects, introducing GovConnect's services, and identifying qualified leads to be handed over to the Manager for closing.

Key Responsibilities:

• Make outbound cold calls to potential clients (entrepreneurs, SMEs, corporates).
• Introduce GovConnect's services and explain the value we bring.
• Qualify leads by understanding client needs, business stage, and requirements.
• Schedule appointments and forward warm leads to the Manager for deal closure.
• Maintain accurate records of leads, calls, and conversations in the CRM system.
• Provide excellent customer service, ensuring every prospect has a professional first impression of GovConnect.
• Support the team with occasional follow-ups on client documentation or inquiries.
• Participate in social media videos and campaigns to generate leads and build brand awareness.

Requirements:

• Fluent in Arabic and English (both written and spoken).
• Previous experience in telesales, customer service, or lead generation (preferably in business setup, real estate, or related industries in the UAE).
• Strong communication and persuasion skills; confident in cold calling.
• Target-driven and motivated to support the team in meeting sales goals.
• Well-organized, proactive, and able to manage multiple leads simultaneously.

What We Offer:

• Competitive salary + performance incentives.
• Training and development on UAE business setup and government services.
• Career growth opportunities within GovConnect and the wider Driven Group.
• A dynamic and supportive work environment.