44 Exceptional Service jobs in the United Arab Emirates

At the heart of every holiday and experience, connection, empowerment, precision, care, and warmth come together. Inspired by the majesty and mystery of the ocean, our unique destinations are full of life, wonder, and surprise.

We seek a talented and motivated individual to join our Food and Beverage Team. As an Attendant, you will assist waiters in delivering exceptional service, working closely with kitchen and service teams to maintain sanitation and safety standards.

The ideal candidate has 1-2 years of experience in a similar role, with excellent communication skills, teamwork ability, task management, and confidence in dealing with diverse clienteles.

This iconic entertainment destination comprised of two world-class resorts is committed to making guests happy beyond their imagination. You will be at the heart of our vision to constantly innovate and deliver Amazing Experiences and Everlasting Memories.

Key Responsibilities:

• Assist waiters in delivering exceptional service
• Maintain sanitation and safety standards
• Work closely with kitchen and service teams

Requirements:

• 1-2 years of experience in a similar role
• Excellent communication skills
• Teamwork ability
• Task management
• Confidence in dealing with diverse clienteles

We are currently seeking a highly skilled and experienced Female Butler to join our team.

• Our ideal candidate will be responsible for delivering exceptional service to our guests, ensuring their stay is nothing short of perfect.

1. Preparing suites, in-stay, and departure areas to meet and greet guests around the property
2. Maintaining a calm and charming demeanor under pressure, even with tight deadlines and last-minute requests
3. Serving as a liaison between household staff and the family and guests
4. Providing an unforgettable experience for our guests during their stay
5. Handling unpredictable needs and requirements of the household

• Minimum 4-5 years of experience in a 5-Star Hotel or VIP Family setting

This is an excellent opportunity to work with a prestigious organization and provide exceptional service to discerning guests.

We are seeking an enthusiastic and dedicated individual to join our team as a Food and Beverage Server.

As a key member of our All-Day Dining Outlet, you will be responsible for delivering exceptional customer service and ensuring that every guest has a memorable dining experience.

Responsibilities include:

• Providing prompt and attentive service to guests, taking orders and serving food and beverages in a timely manner.
• Maintaining a clean and organized workspace, adhering to health and safety standards.
• Working effectively as part of a team to achieve excellent customer satisfaction.
• Contributing to the achievement of sales and revenue targets by promoting and upselling food and beverage options.

To succeed in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work under pressure in a fast-paced environment. You will also need to be flexible and able to adapt to changing situations and priorities.

Key skills and qualifications for this role include:

• Previous experience in a similar role, preferably within the hospitality industry.
• Excellent communication and interpersonal skills, with the ability to build rapport with colleagues and guests.
• Ability to work effectively in a team environment and contribute to achieving excellent customer satisfaction.
• Flexibility and adaptability in a fast-paced environment.
• Basic knowledge of food and beverage preparation and presentation.

As a valued member of our team, you can expect to receive a competitive salary package and access to a range of benefits, including:

• Opportunities for career development and progression within the company.
• A comprehensive training program to support your growth and success.
• Access to a range of employee discounts and perks.
• A fun and supportive work environment with regular social events.

At our hotel , we pride ourselves on providing a warm and welcoming experience for all our guests. Our team is passionate about delivering exceptional service and creating unforgettable memories for our customers.

If you share our passion for delivering outstanding customer service and would thrive in a fast-paced environment, then we encourage you to apply for this exciting opportunity.

As a key member of our team, you will be responsible for delivering exceptional service to our guests by providing them with food and drinks as requested in an efficient manner and according to proper procedure.

• Effectively manage bar shifts to meet agreed standards and regulations
• Gain knowledge in all areas of bar supervision to drive business growth
• Ensure timely delivery of drinks and food to all tables as requested
• Maintain the cleanliness of all equipment used during shifts and adhere to Health Safety and Hygiene standards
• Show awareness of all drink and food menus and provide recommendations to guests
• Complete mise en place before and after service to the correct standard
• Comply with Company policies and procedures to ensure a safe working environment
• Adhere to the Company disciplinary policy when necessary
• Maximize revenue through upselling, effective training, and motivational techniques
• Demonstrate perfect knowledge of beverages served in the bar, how they are prepared (to recipe), and presented
• Meet or exceed monthly drink profit margin targets

We are looking for a Server who is attentive, smartly presentable, and able to listen and respond to demanding guest needs. The ideal candidate will have excellent leadership, interpersonal, and communication skills, be accountable and resilient, and committed to delivering high levels of customer service.

The Customer Experience Specialist is a vital part of the hotel's Guest Relations team, dedicated to delivering exceptional customer service and ensuring that every guest has an unforgettable experience.

This role is ideal for those who thrive in a fast-paced, dynamic environment and are passionate about delivering superior customer care.

We invite you to apply for this exciting opportunity if you are a master of craft, eager to learn and grow with our team.

• Welcome and escort guests to their rooms, providing a warm and friendly welcome and offering assistance as needed.
• Provide exceptional customer service, responding promptly and professionally to guest inquiries and resolving any issues that may arise.
• Have a good understanding of the hotel's concept and offerings, including promotions and be able to verbally explain these to guests.
• Display proper and professional phone etiquette, ensuring that all guest details and requests are clearly registered, communicated and met.
• Be committed to being a team player, proactively cooperating and supporting colleagues in operational tasks.
• Offer consistently professional, friendly, warm and engaging service, creating WOW moments to surprise and delight guests.
• Maintain effective communication with all related departments to ensure a smooth service delivery.
• Report critical situations, such as intoxicated guests or aggressive behaviour to managers or security immediately.

• A high school qualification or equivalent is preferred.
• A minimum of 2 years' experience working in a luxury hotel environment is required.
• You should have the ability to understand guest needs and deliver superior customer service.
• You must be able to work long hours with a strong focus on operational excellence.
• Effective communication skills are essential, both written and verbal.
• You should be proficient in English, both spoken and written, and possess a good understanding of other languages.

• Learning & Development: Unique learning and development programmes for various stages in your career.
• MOstay: Complimentary nights and attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness: A variety of health benefits and wellness programmes offered globally.

The role of a barista involves delivering exceptional service and creating memorable experiences for guests. As a key team member, you will be responsible for ensuring every interaction with guests is warm, welcoming, and exceeds their expectations.

• Key Responsibilities:
• Prepare and serve high-quality beverages and food items in a timely and efficient manner.
• Maintain a clean and organized workspace, adhering to health and safety standards.
• Provide exceptional customer service, responding promptly to guest requests and resolving any issues in a professional manner.
• Work collaboratively with colleagues to ensure seamless service delivery and meet business objectives.

Benefits and Requirements

• Highly skilled individuals who are passionate about delivering exceptional service.
• Able to work collaboratively as part of a dynamic team.
• Excellent communication skills and the ability to provide top-notch customer service.

Additional Information

At our establishment, we value passion, curiosity, and collaboration. If you're a friendly, outgoing, and charismatic individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

Experience the art of delivering exceptional service in a fast-paced environment.

As a Guest Service Expert, you will be the face of our establishment, responsible for creating a memorable and unique experience for our guests. Your role will involve setting tables, communicating with the kitchen, interacting and serving guests, as well as cleaning work areas and supplies.

Key Responsibilities:

• Manage table settings, ensuring accuracy and attention to detail
• Communicate effectively with the kitchen team to ensure seamless service delivery
• Provide outstanding customer service, responding to guest inquiries and resolving issues promptly
• Maintain a clean and organized workspace, adhering to health and safety standards

Requirements:

To succeed in this role, you will need:

• High school diploma or equivalent
• Less than 1 year of related work experience
• No supervisory experience required
• Able to lift up to 25 pounds without assistance and up to 50 pounds with assistance

Benefits:

We offer a dynamic and inclusive work environment, committed to equal opportunities and nondiscrimination. Our goal is to create a workplace where everyone feels valued and supported.

Experience the fulfillment of working as a key ambassador for our esteemed establishment.

As Front Desk Agent, you will be responsible for providing exceptional reception services to our guests, contributing to their overall experience from check-in through check-out. Your task will be to deliver accurate and efficient results, meeting the highest standards in service excellence.

• Achieve positive outcomes from guest queries in a timely manner
• E nsure an efficient reception experience for guests including check-in/out and complete audit procedures as required
• Maintain open communication with the Front Office Manager and Reception Supervisors regarding any relevant feedback from guests or other departments
• Demonstrate a high level of customer service at all times
• Attend appropriate training courses when required and assist with the team's training and development efforts
• Demonstrate knowledge of hotel room categories, rates, packages, promotions, and general product knowledge necessary to perform daily duties
• Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
• Foster a culture of compliance with hotel security, fire regulations, and health and safety legislation

We are seeking a highly motivated and skilled individual who can meet the demands of this role. To be successful, you should possess:

• Minimum 2-3 years of experience in a high-end or luxury hotel setting
• Proven track record of working as a Front Desk Agent or Receptionist in a fast-paced environment
• Excellent communication skills, both written and verbal
• Commitment to delivering a high level of customer service
• Ability to work independently and as part of a team
• Competent level of IT proficiency
• Excellent grooming standards
• Fluent language skills in a European language is an asset

In return for your hard work and dedication, we offer a rewarding career path, competitive compensation, and opportunities for growth and professional development.

Job Summary:

We are seeking a highly skilled Guest Service Ambassador to join our team. As a key ambassador for exceptional service and cuisine, you will be responsible for providing warm personal attention and knowledge of our outstanding offerings to make guests feel unique and valued.

About You:

• You possess excellent interpersonal and problem-solving skills, with the ability to focus attention on guest needs and remain calm and courteous at all times.
• You have strong communication skills, with the ability to work well under pressure in a fast-paced environment and collaborate effectively as part of a team.
• You are knowledgeable about food and beverage menus, promotions, and preparation methods, with the ability to provide informative and helpful assistance to guests.
• You follow all safety and sanitation policies when handling food and beverage, ensuring a clean and safe environment for guests.

What We Offer:

• A competitive compensation package, including employee benefits and career development opportunities.
• The chance to work in a dynamic and inclusive environment, where diversity and inclusion are valued and promoted.
• The opportunity to grow and develop your skills, with national and international promotion opportunities available.

Qualifications:

• Degree in Hospitality or related field (or equivalent experience).
• At least 1 year of experience in a similar role, preferably in the hospitality industry.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and in a fast-paced environment.

Working Environment:

Our property is a vibrant and inclusive environment, where staff from diverse backgrounds come together to deliver exceptional service and experiences to our guests.

Additional Information:

• No remote work option available.
• Full-time employment position.