32 Exceptional Service jobs in the United Arab Emirates

Experience the Art of Exceptional Service

We are on a mission to deliver an unforgettable dining experience for our guests. As a Guest Service Expert, you will be the face of our brand, ensuring that every interaction is memorable and unique. Your role will involve setting tables, communicating with the kitchen, interacting and serving guests, and cleaning work areas and supplies.

A successful Guest Service Expert must possess a strong sense of professionalism, upholding quality standards and creating a safe workplace. You will be required to stand, sit, or walk for extended periods, move over sloping, uneven, or slippery surfaces, manage the menu, and take a hands-on approach to work.

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we value diversity and inclusion in our workforce and strive to create an environment where everyone feels welcome and valued. We are committed to nondiscrimination on any protected basis.

We are currently seeking a skilled Food & Beverage Attendant to join our All-Day Dining team. As an F&B attendant in our restaurant, you will have the opportunity to provide exceptional service to our guests throughout the day, from breakfast to dinner.

Your role will involve taking orders, serving food and beverages, and ensuring a pleasant and memorable dining experience.

• Greet and welcome guests with a friendly and positive attitude as they arrive at the restaurant.
• Present menus to guests, answer questions about menu items, and make recommendations based on their preferences.
• Take accurate food and beverage orders from guests and enter them into the POS system.
• Serve food and beverages promptly and accurately, ensuring proper plating and presentation.
• Anticipate guests' needs and promptly respond to requests for additional items or condiments.
• Provide exceptional customer service by engaging with guests, attending to their inquiries, and resolving any concerns or complaints.
• Monitor tables to ensure that guests have everything they need, including refilling drinks and clearing plates.
• Coordinate with the kitchen and other staff members to ensure smooth and timely service.
• Handle cash and credit card transactions accurately, following proper cash handling procedures.
• Assist in setting up and cleaning dining areas, including arranging tables, setting up utensils, and maintaining cleanliness throughout the shift.

• Previous experience as an F&B attendant or in a similar customer service role is preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong attention to detail in order taking, food and beverage service, and table setup.
• Friendly and outgoing personality with a genuine desire to provide exceptional service.
• Knowledge of different types of cuisine and basic food and beverage pairing.
• Basic math skills for cash handling and ability to operate a POS system.
• Flexibility to work shifts, including mornings, evenings, weekends, and holidays.
• Understanding of hygiene and safety regulations in a dining environment.

• Employee benefit card offering discounted rates worldwide.
• Learning programs through our academies.
• Opportunity to develop your talent and grow within your property and across the world.
• Ability to make a difference through corporate social responsibility activities.

We are a fine dining establishment dedicated to delivering exceptional service and memorable experiences. We seek enthusiastic individuals who share our passion for great food, excellent service, and teamwork.

1. Greet and seat customers with professionalism and courtesy.
2. Take orders accurately and efficiently while ensuring customer satisfaction.
3. Serve food and beverages in a timely manner to meet the expectations of discerning patrons.
4. Offer menu recommendations and address customer queries regarding food and drink offerings.
5. Handle customer complaints professionally, resolving issues promptly and fairly.
6. Maintain cleanliness and organization of the dining area, including tables and surrounding spaces.
7. Collaborate effectively with kitchen and bar staff to provide seamless service.
8. Process payments, including cash, credit cards, and gratuities, accurately and efficiently.
9. Comply with all health and safety regulations to ensure a clean and safe environment for employees and customers alike.

1. Previous experience in a similar role is highly valued.
2. Excellent communication and interpersonal skills are essential.
3. A strong attention to detail and ability to multitask are crucial in this fast-paced environment.
4. The capacity to work well under pressure and maintain a positive attitude is vital.
5. Availability to work evenings, weekends, and holidays as needed is a requirement.

Interested candidates should submit their resume for consideration.

Delivering exceptional service in a fast-paced food and beverage environment is key to success in this role. You will be working closely with both kitchen and service teams to ensure that sanitation and safety standards are always maintained.

With 1-2 years of experience in a similar role, you will have a proven track record of delivering orders in a timely and safe manner. This involves full knowledge of the menu and excellent communication skills.

The ideal candidate will possess excellent time management skills, be a team player, and have confidence in dealing with diverse clientele. They will also be passionate about delivering amazing experiences and everlasting memories.

We are seeking an Attendant, Food and Beverage who is eager to join a dynamic team and contribute to our vision of making guests happy beyond anything they have ever imagined.

Job Summary:

This role involves providing exceptional service to guests in a food and beverage environment. You will be working closely with both kitchen and service teams to ensure that high standards are met.

Key Responsibilities:

• Deliver exceptional service to guests in a fast-paced food and beverage environment.
• Work closely with both kitchen and service teams to maintain high standards.
• Manage multiple tasks efficiently and effectively.
• Develop strong relationships with colleagues and clients.

Requirements:

• 1-2 years of experience in a similar role.
• Excellent time management and communication skills.
• Ability to work under pressure and maintain a high level of quality.
• Strong team player with excellent interpersonal skills.

What We Offer:

• A competitive salary and benefits package.
• Ongoing training and development opportunities.
• A dynamic and supportive work environment.
• The opportunity to work with a talented team and contribute to our vision.

How to Apply:

If you are a motivated and experienced individual looking for a new challenge, please submit your application.

Beach Club Captain

The Beach Club is seeking a skilled and experienced Captain to join our team. This role is ideal for those who are passionate about delivering exceptional service and creating memorable experiences for our guests.

• As a Captain , you will be responsible for assisting the Restaurant Assistant Manager in providing hands-on support and assistance to colleagues to ensure that the highest levels of service and courtesy are provided to our guests.
• You will drive the training needs based on the Milos sequence of service in relation to the brand standard and have a flawless understanding of guest needs and expectations.
• You will provide specialist advice to guests and colleagues and demonstrate deep knowledge of food and beverage items.

• Minimum of 5 years' experience in hospitality with at least 1-2 years' experience in a Captain or Supervisor role, with a proven track record of working within a beach club or fine dining restaurant.
• Excellent communication skills; experience in fast-paced environments; experience supervising large, diverse teams; ability to work under pressure.

• Join a dynamic and ambitious team committed to excellence.
• Opportunities for career growth and development in a supportive environment.
• Competitive compensation package and benefits.

Atlantis Dubai is an iconic entertainment destination comprising two world-class resorts—Atlantis, The Palm and Atlantis, The Royal—where we aim to exceed guests' expectations through connection, empowerment, precision, care and warmth.

As a Bartender at a prestigious beach hotel, you will have the chance to deliver exceptional bar service and enhance the guest experience.

• Offer personalized attention to each guest, promoting an elevated experience through strategic upselling opportunities.
• Mix cocktails and beverages according to precise recipes, maintaining high standards of presentation and quality.
• Ensure a well-organized and visually appealing bar setup, with all merchandise and equipment properly arranged for optimal efficiency.
• Process drink orders accurately and efficiently, handling transactions with precision.
• Collaborate with colleagues to maintain cleanliness and hygiene in the bar area, guaranteeing seamless access to glassware and equipment.
• Provide responsible service of alcoholic beverages, adhering to legal requirements for safe guest experiences.

About You

• A minimum of two years' relevant experience in hospitality or related industries is required.
• Experience working in diverse environments is highly valued.
• Strong communication and interpersonal skills are essential for success in this role.
• Proficiency in English is mandatory for effective collaboration with guests and colleagues.

The Guest Services Officer is responsible for providing exceptional customer service to guests, ensuring their stay is comfortable and enjoyable. This role requires a strong ability to multitask, handle high-pressure situations, and resolve guest concerns in a professional manner.

• Warmly welcome guests and assist with registration, check-in, and check-out procedures.
• Verify guest preferences and ensure room assignments and special requests are met.
• Offer tailored recommendations on hotel services, local attractions, and events to enhance the guest experience.
• Manage guest expectations and resolve any issues or concerns to ensure complete satisfaction.

To be successful in this role, you should possess:

• Previous experience in hospitality or customer service, preferably in a luxury hotel or 5-star environment.
• Experience with property management systems (PMS) or hotel reservation software is highly preferred.
• Excellent communication and interpersonal skills, with the ability to manage challenging situations calmly and professionally.
• Strong multitasking abilities and the capacity to handle high-pressure situations.

As a Guest Services Officer, you will have the opportunity to work in a fast-paced and dynamic environment, where no two days are ever the same. You will be part of a dedicated team that strives to provide exceptional customer service and create memorable experiences for our guests.

We offer a competitive salary and benefits package, including:

• A comprehensive training program to help you develop your skills and knowledge.
• Opportunities for career advancement and professional growth.
• A supportive and inclusive work environment.

At (Company Name), we pride ourselves on our commitment to excellence and customer satisfaction. We believe in creating a positive and productive work environment, where our employees feel valued and supported. If you share our passion for delivering exceptional customer service and creating memorable experiences, we would love to hear from you!

A career as a Front Desk Agent at a luxury hotel is an exciting opportunity to make a positive impression on guests and contribute to their overall exceptional experience.

As a key member of the front office team, you will be responsible for providing reception services, handling guest queries, and ensuring that all interactions are carried out in a timely and efficient manner. This role requires a high level of customer service, strong communication skills, and attention to detail.

The ideal candidate will have a minimum of 2-3 years' experience working in a fast-paced environment, preferably in a luxury hotel or similar setting. They will possess excellent grooming standards, a positive attitude, and a commitment to delivering exceptional results. Additionally, fluency in German or Russian is highly desirable but not essential.

• Provide reception services to guests, including check-in and check-out procedures
• Handle guest queries and resolve issues in a timely and efficient manner
• Maintain accurate records and reports as required
• Assist with training and development of new team members

Benefits of Working as a Front Desk Agent:

• Opportunity to work in a dynamic and fast-paced environment
• Chance to develop skills and expertise in customer service and communication
• Potential for career advancement within the hospitality industry

Requirements:

• Minimum 2-3 years' experience working in a fast-paced environment
• Excellent communication and interpersonal skills
• Commitment to delivering exceptional customer service
• Ability to work effectively as part of a team

About the Role:

This is an exciting opportunity to join a luxury hotel's front office team as a Front Desk Agent. If you are a motivated and customer-focused individual with a passion for delivering exceptional results, we encourage you to apply for this role.