21 Factory Manager jobs in the United Arab Emirates

We are looking for an organized and proactive Operations Management Coordinator to manage daily office operations, support the COO, and coordinate cross-department tasks.

1. Manage the COO’s calendar, meetings, travel, and records.
2. Prepare and distribute reports, presentations, and documents with departments.
3. Organize and maintain files for correspondence, project documents, and financials.
4. Act as the primary point of contact for external stakeholders (consultants, contractors, vendors, authorities).
5. Track and organize project documents (tenders, contracts, schedules, etc.) to ensure they are up-to-date and accessible.
6. Handle confidential information with discretion.

1. 3+ years of experience in Document Control, Executive Assistant, or Coordinator roles in construction.
2. Proficient in Microsoft Office Suite and construction management software.
3. Strong organizational, time-management, and communication skills.
4. Detail-oriented, proactive, and able to work independently.

We are looking for an organized and proactive Operations Management Coordinator to manage daily office operations, support the COO, and coordinate cross-department tasks.

• Manage the COO’s calendar, meetings, travel, and records.
• Prepare and distribute reports, presentations, and documents with departments.
• Organize and maintain files for correspondence, project documents, and financials.
• Act as the primary point of contact for external stakeholders (consultants, contractors, vendors, authorities).
• Track and organize project documents (tenders, contracts, schedules, etc.) to ensure they are up-to-date and accessible.
• Handle confidential information with discretion.

• 3+ years of experience in Document Control, Executive Assistant, or Coordinator roles in construction.
• Proficient in Microsoft Office Suite and construction management software.
• Strong organizational, time-management, and communication skills.
• Detail-oriented, proactive, and able to work independently.

We are now looking for a new Senior Manager Operations Management in Ras Al Khaimah, U.A.E!

• Deliver output, quality & cost as required by the monthly production schedule & revenue.
• Achieve KPIs: average production hours per meter/set & flash outs, efficiency, inventory turns, WIP, C/T reduction, process optimization/standardization, etc.
• Lead direct reports in pursuit of operational excellence and ensure full 100% compliance with standards across 3 business units & site locations.
• Develop and manage the performance of the operations team to improve output and continuously enhance value-adding processes aligned with business objectives, through clearly defined RREs.
• Engage and drive quantified outcomes through cross-functional teams.
• Apply the best available systems and technologies to enable cost-effective attainment of the highest standards of safety, environment, quality, planning, production, and morale. Ensure compliance with all methodologies & systems.
• Implement and promote lean manufacturing, waste reduction, OOE, automation, smart factory, and value-added processes.
• Manage the end-to-end flow of operations — fast, flexible, and responsive.
• Ensure timely product delivery without overtime and at minimum cost.
• Optimize employee resource deployment and define processes accordingly.
• Identify labor and material cost savings as part of ongoing improvements and lean initiatives.
• Enhance production output through continuous improvements and lean initiatives.
• Set up lines, machines, and facilities as required for additional orders.
• Drive productivity improvements and improve inventory turns through material control and process enhancements.
• Achieve cost savings via C/T reductions and operational improvements.
• Improve employee skills, performance, and output.
• Enhance process quality and foster ownership.
• Ensure production complies with Vertiv’s QHSE & other policies.
• Adhere to Vertiv’s equal opportunity, harassment, and discrimination policies.

• Mechanical/Electrical Engineer
• MBA in Operations Management
• Management experience of 15+ years in a managerial role

• CNC Machining & Robotics
• Advanced Computer Skills
• Excellent Communication
• Leadership
• Interpersonal Skills
• Negotiation Skills
• Critical Thinking & Problem Solving

No calls or agencies please. Vertiv will only employ those legally authorized to work in the United States. Sponsorship will not be provided. Applicants with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN, or those needing sponsorship now or in the future, are ineligible for hire.

We promote equal opportunities for all in hiring, employment terms, mobility, training, compensation, and occupational health, without discrimination based on age, race, color, religion, creed, sex, pregnancy, marital status, sexual orientation, gender identity/expression, genetic information, citizenship, national origin, veteran status, political affiliation, or disability.

We are seeking an experienced Life Insurance Operations Manager to join our team in Dubai. The ideal candidate will have at least 6 years of hands-on experience in life insurance operations, including recent exposure to the UAE market and its regulatory environment.

This role involves managing end-to-end operational workflows, ensuring regulatory compliance, and supporting strategic initiatives aimed at improving customer experience and operational efficiency.

Key Responsibilities:

• Manage complete life insurance operational processes, including new business issuance, renewals, endorsements, cancellations, claims, and policy servicing.
• Ensure full compliance with UAE Central Bank regulations and internal company policies.
• Act as a liaison between insurance underwriters, advisors, clients, and policyholders, ensuring smooth resolution of complex cases.
• Review and verify policy documents for accuracy, completeness, and compliance.
• Maintain audit and secure policy records and databases, ensuring data integrity and confidentiality.
• Handle escalated customer queries and provide expert support on product features, claims, and servicing.
• Prepare quotes, illustrations, and presentations for life insurance and investment products.
• Generate operational and regulatory reports for management and stakeholders.
• Stay updated with market trends, product enhancements, and regulatory changes affecting life and investment insurance in the UAE.

Candidate Requirements:

• Bachelor's degree in Insurance, Finance, Business Administration, or related field (certificates must be attested for UAE use).
• Minimum 6 years of experience in life insurance operations, with at least 2 years in the UAE.
• In-depth understanding of life insurance and investment products operations and compliance frameworks.
• Proven ability to manage complex operational issues and contribute to process improvement.
• Strong numerical, analytical, and problem-solving skills.
• Excellent communication skills in English; Arabic language proficiency is a plus.
• Proficient in Microsoft Office and insurance administration platforms.
• Self-motivated and capable of working independently with minimal supervision.

Join to apply for the BMC Helix Operations Management BHOM lead role at MAGNOOS Information Systems

Join to apply for the BMC Helix Operations Management BHOM lead role at MAGNOOS Information Systems

Date: Jul 10, 2025
Location:
Dubai, AE
Company: MAGNOOS INFORMATION SYSTEMS. L.L.C.
Req ID: 1935
Job Title
BMC Helix Operations Management (BHOM) lead
Job Scope
We are looking for an experienced BMC Helix Operations Management (BHOM) lead to design and delivery of BHOM and AIOps solutions. In this role, you will drive the architecture of enterprise-scale BHOM deployments, integrate with ITSM and hybrid cloud ecosystems, and shape our customers' digital operations strategy.
Main Duties And Responsibilities

• Design and architect end-to-end BMC BHOM solutions to meet customer requirements.
• Lead solution workshops and define architecture blueprints for:
• Data ingestion and flow-Infrastructure and application monitoring
• Event management and correlation
  
  

• BMC Discovery
• Integrations with BMC Helix ITSM, CMDB, and external tools
• Define integration architecture with hybrid cloud environments and third-party systems.
• Create and maintain technical architecture documents and configuration guides.
• Lead architecture reviews and ensure scalability, reliability, and performance of solutions.
• Provide technical leadership and guidance to project delivery teams.
• Support pre-sales and proposal activities as a subject matter expert.
  
  

• Monitoring (infrastructure, application, cloud)
• Data pipelines and observability patterns
• ITSM and CMDB integrations
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries IT Services and IT Consulting

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Dubai, Dubai, United Arab Emirates 12 hours ago

Dubai, Dubai, United Arab Emirates 4 hours ago

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Bait Al Gahwa Production and Operations Management Unit Head

Role Purpose

To plan, manage, and execute the procurement, operations and logistics needed to ensure the delivery of Bait Al Gahwa related projects and operations at best possible quality standards, and to budget, while keeping the main messaging and key learning outcomes of Bait Al Gahwa intact.

Key Accountabilities Contract and Procurement Management:

• Develop and implement procurement and contract frameworks tailored specifically to Bait Al Gahwa ensuring effective and budget-optimized solutions for delivering heritage-based projects and events.
• Translate the cultural and educational aspects of the Bait Al Gahwa into procurement strategies, workflows, and project timelines that align with the traditional practices of Gahwa making.
• Collaborate closely with the programming team to ensure the procurement processes align with the content and programming requirements, ensuring a seamless integration of cultural integrity and creative vision in all projects.
• Oversee the preparation and management of (SOW) and (BOQ) for Bait Al Gahwa-focused projects, ensuring completion to the highest standards and within established timelines.
• Lead supplier briefings, technical evaluations, and tender processes, ensuring all partners and vendors align with the cultural and heritage values of Bait Al Gahwa, following UNESCO's standards for Gahwa traditions.
• Negotiate contracts and commercial terms on behalf of Bait Al Gahwa, ensuring the best interests of the organization while maintaining the cultural integrity and quality expected from the initiative.
• Perform detailed cost and quality evaluations of commercial proposals, ensuring value for money without compromising the authenticity of the cultural practices involved.
• Lead and manage change control processes in collaboration with Programming teams, ensuring adjustments to budgets and scope are effectively managed while maintaining cultural authenticity.
• Oversee other contracts related to the execution of Bait Al Gahwa related projects and operations that promote and protect Emirati heritage and traditional practices.

Events and Project Management:

• Lead the planning, coordination, and execution of events and training programs aligned with Bait Al Gahwa's objectives to safeguard and promote traditional Emirati practices.
• Work collaboratively with the programming teams to ensure that event and training programs align with the creative vision and content development of Bait Al Gahwa.
• Ensure all design elements and operational plans (such as the layout of the Majlis and coffee-making stations) meet required heritage standards and are approved by the programming team.
• Oversee the timely acquisition of all necessary licenses, security clearances, invitations, and speaker contracts to ensure smooth and compliant execution.
• Manage technical production and logistics, ensuring that the heritage Gahwa making process is demonstrated accurately and authentically, respecting traditional methods.
• Supervise contractors and suppliers to ensure delivery is in line with Bait Al Gahwa's high standards, ensuring every component of the events reflects the cultural values and practices associated with the initiative.
• Conduct on-the-ground spot checks and manage event operations during festivals, exhibitions, and training sessions, ensuring smooth operations and adherence to heritage standards.
• Approve operational plans, including schedules, call sheets, and other essential event details, to guarantee seamless coordination and delivery.

Logistics Management:

• Develop and implement logistics plans that support the smooth execution of Bait Al Gahwa's programs and events, ensuring all travel, accommodation, and event requirements are efficiently managed.
• Plan and manage all transportation and logistical needs for event participants, trainers, and other stakeholders to ensure they are met with the highest level of care and organization.
• Advise on the most effective logistical models to support the delivery of cultural events, ensuring they respect traditional practices while optimizing operational efficiency.
• Collaborate with programming teams to ensure logistical elements are aligned with the content and program designs, optimizing the operational flow and enhancing participant experiences.
• Ensure all public health, safety, and environmental controls are adhered to, with special attention given to the preservation of cultural elements and community safety.
• Prepare contingency plans for unexpected disruptions, ensuring the continuity of events under any circumstances while protecting the cultural integrity of the initiative.

Reporting and Analysis:

• Develop and maintain tracking systems for event operations, logistics, and project deliverables, identifying potential risks or delays early on and ensuring corrective actions are taken to stay on track.
• Provide quarterly reports identifying opportunities for optimizing operational efficiencies and enhancing the quality of Bait Al Gahwa's programs.
• Contribute to closing reports, offering insights and documentation on the success of the initiative.
• Assist in preparing annual reports for external stakeholders, highlighting Bait Al Gahwa's contributions to the preservation and promotion of Emirati heritage and cultural practices.
• Work closely with the programming teams to ensure that data and feedback from events and programs are incorporated into reports, helping to refine and improve future programming and planning.

Cross-Departmental Coordination:

• Collaborate with the Programming team and other departments to maintain accurate project trackers, ensuring full transparency and alignment across all operational activities.
• Ensure clear communication of updates, changes, and key decisions to all relevant team members, preserving operational cohesion and cultural focus.
• Coordinate with the Programming teams to ensure that all program elements, including content, activities, and events, are fully integrated into the operational framework and are executed effectively.

Organizational Efficiency:

• Optimize operational budgets while maintaining the integrity and authenticity of Bait Al Gahwa's cultural programs, ensuring resources are used responsibly to achieve maximum impact.
• Develop and manage detailed operational plans, including setting performance targets, KPIs, and budget allocations, ensuring alignment with the overarching goals of safeguarding cultural heritage.
• Collaborate with the Programming team to ensure that operational plans align with the creative and content strategies of the initiative.

Day-to-Day Operations:

• Lead and manage the operational team, ensuring tasks are assigned effectively and performance objectives are met in accordance with the mission to preserve and promote Emirati traditions.
• Stay updated on the latest advancements in event management, heritage preservation, and cultural programming, bringing new ideas and tools to Bait Al Gahwa's operations to enhance its initiatives.
• Work alongside the Programming team to ensure all aspects of the day-to-day operations, including content delivery and program execution, are aligned and effectively managed.

HSE:

• Adhere to the DCT Occupational Safety and health policy, regulations, and laws, and provide help to the Corporate EHS in executing the OSHMS.
• Report any incidents, near misses, occupational illnesses, unsafe practices, and conditions immediately to the concerned person and participate in the investigation of OSH incidents, as required.

Qualifications

• Bachelor's or Masters degree in Business Administration, Cultural Studies, or equivalent.

Experience

• 8+ years in Events and Operations Management of large scale Cultural Events / Productions
• 10+ years in productions in general
• At least 6-8 years of experience in project management, business development, relationship management, and culture engagement.
• Preferably, with strong understanding of the cultural landscape at local, regional, and international levels.

Skills

• Language: Full professional English and Arabic proficiency both in speaking and writing
• Skilled in MS Office (PowerPoint, Word, and Excel)
• Excellent leadership and managerial skills: the ability to manage teams and multi-projects.
• Strong knowledge and track record of achievements in the tourism sector is preferable.
• In-depth and thought leadership.
• Visionary, emotionally intelligent leader with a proven track record of achievements that contributed to improving competitiveness of the tourism sector in a specific region/area with a similar context to Abu Dhabi.
• Proven track record in developing strong strategic partnerships which requires strong networking, relationship building and negotiating skills.
• Strategic and future-focused mindset.
• Ability to lead teams in diverse, multi-cultural organizations and ability to lead transformational change to the organization.
• Ability to manage multiple initiatives and programmes, agility & ability to work in a very fast-paced environment.

This role involves overseeing facility management, ensuring the portfolio adheres to best practices and regulatory standards.

The successful candidate will be responsible for restructuring the FM team, developing service level agreements (SLAs), key performance indicators (KPIs) and mentoring staff. They will also manage client liaison, maintain accurate records of maintenance tasks and ensure timely completion of routine/jobs dated tasks and responsibilities.

Join to apply for the Senior Manager, Security Operations & Incident Management role at Commercial Bank of Dubai

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Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services.
CBD has been recognized as the number one bank in the UAE on the Forbes list of The World’s Best Banks 2022.
As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers - and delivering service that really goes the extra mile.
Job Purpose
Lead CBD's security operations and manage incident response efforts. This role is critical in supporting the CISO office and ensuring the security and resilience of our IT infrastructure and protecting our bank's data and systems from cyber threats.
Principle Accountabilities

• Oversee the daily operations of the Security Operations Center (SOC) working across 1LoD & 2LoD security teams.
• Develop and implement security monitoring and incident detection strategies.
• Ensure the effective use of security tools and technologies to protect the bank's assets.
• Monitor security alerts and manage the response to potential security incidents.
• Support the CISO office Conduct regular security assessments and audits to identify vulnerabilities.
• Own the incident response plan to address security breaches and incidents.
• Lead the incident response team in investigating and resolving security incidents. (24/7 rota with leadership team)
• Coordinate with internal and external stakeholders during incident response activities.
• Conduct post-incident reviews and implement lessons learned to improve security measures.
• Ensure timely and accurate reporting of security incidents to relevant authorities and stakeholders.
• Develop and maintain a threat intelligence program to identify and analyze emerging threats.
• Collect, analyze, and disseminate threat intelligence to relevant stakeholders.
• Collaborate with external threat intelligence providers and industry peers to stay informed about the latest threats.
• Integrate threat intelligence into security operations and incident response processes.
• Provide actionable intelligence to enhance the bank's security posture and mitigate risks.
• Support risk assessments and vulnerability analysis to identify potential threats (ISMS/Projects/Change/Thematic).
• Support threat modelling as part of DevSecOps and other change activity.
  

• Minimum of 10 years of experience in information security, with at least 3 years in a leadership role.
• Strong knowledge of security frameworks (e.g., ISO 27001, NIST).
• Experience with security architecture and design.
• Excellent understanding of regulatory requirements (e.g., GDPR, PCI-DSS, UAE-specific regulations).
• Experience of Threat Modelling (MITRE , STRIDE, OWASP etc)
• Bachelor's degree in Computer Science, Information Security, or a related field.
  

• Proven ability to manage and lead a team.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

• Seniority levelNot Applicable

• Employment typeFull-time

• Job functionOther, Information Technology, and Management
• IndustriesBanking

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Dubai, Dubai, United Arab Emirates 15 hours ago

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Role : Workforce Management & Operations Manager
Location : Ras Al Khaimah
Role Purpose:
To manage and lead the MIS Team as well as the Team of Work Force Management Analyst for all sites as well as the outsourced operations. This role is critical as it involves important areas of the business which determines the effectiveness and efficiency and quality of the daily contact center operations.
Key Accountabilities of the role
Operational readiness:

• Manage and lead a team of up to Work Force Management Analyst & MIS officer(s).
• Ensure timely reporting of contact center and Agent Performance at various agreed intervals.
• Ensure that scheduled are ready approved and released before the start of each week./bi-weekly (depending on business requirements)
• Highlight operational issues that may arise in the day-to day operations.
• Regular communications on contact center KPIs and performance.
• Ensure that Operational issues are highlighted immediately
• Liaise with the relevant stakeholders to gather data for reporting.
• Approve all non-inbound related activities ensuring minimal impact to the Contact Center Operations.
• Approve all mass SMS to be delivered to customers.

Human Resource/People:

• Conduct regular coaching sessions with the individuals within the unit.
• Conduct and lead employee engagement activities for the individuals team as well as providing support to the Operations Manager of the Inbound Contact Center for Center wide initiatives.
• Manage and minimize attrition within the individuals team.
• Identify training and development needs for the individuals within the team.
• Provide support and guidance to the individuals within the team.
• Conduct regular meetings documented and filed.

Quality:

• Work closely with the Operations and the Contact Center Management to continuously find ways to improve and enhance efficiency and effectiveness of the forecasting and scheduling.
• Ensure accuracy of data/MIS that is circulated timely.
• Work closely with the Support units to improve the Quality of the call center to achieve Mystery Shopper goals.

Continuous Improvement:

• Work closely with Service Manager and Devepolemnt & Service Manager on delivering process systems products and policy initiatives across the call center.
• Provide recommendation to changes required in the area of scheduling forecasting and MIS.

Compliance of policies & procedures:

• Comply and perform Key operational controls as required in ADIBs polices & procedures relating to Call Center in day-to-day operations.
• Work closely with the Operational Risk Team within the contact center to ensure that regular system access review is carried out.

Any other duties entrusted by the Service Manger from time to time.

RESULTS EXPECTED:

• Ensure proper documentation maintenance and storage of MIS and data.
• 100% compliance to system access for the entire contact center.
  
• Reduce attrition within the team.
• Availability of PCs Any issues to be escalated to IT immediately.
• Accuracy of data reported.
• Accurate and reliable scheduling.
• Annual Leave for entire contact center to be cleared by the end of each financial year.
  

Specialist Skills / Technical Knowledge Required for this role:

• Excellent knowledge of ADIBs Retail Banking products & services
• Knowledge of ADIBs and the Contact Centers Operational Policies & Procedures
• Language and communications skills
• Knowledge of Anti-Money laundering regulations issued by the UAE Central Bank and other regulatory authorities.
• Fair knowledge of service standards and service quality delivery
• Selling Skills
• Computer and management information skills
• Familiarity with MS Office is a must.
• In-depth knowledge of scheduling/forecasting and the principles of the same.
• Creativity
• Numbers driven.
  

Required Experience:

Manager