77 Field Operators jobs in the United Arab Emirates

We are looking for a skilled End User Support Field Technician to provide technical support to users across the organization. The role includes installation, configuration, and troubleshooting of hardware, software, and network-related issues while ensuring minimal disruption to business operations.

Key Responsibilities:

· Provide on-site and remote support for desktops, laptops, printers, and peripherals.

· Troubleshoot operating system and application-related issues (Windows, MS Office, email, etc.).

· Install, configure, and upgrade end-user hardware and software as per IT policies.

· Manage user accounts, access rights, and group policies in Active Directory.

· Support connectivity issues including LAN, Wi-Fi, VPN, and IP telephony.

· Coordinate with vendors for hardware repairs or replacements.

· Log incidents and service requests accurately in the ITSM tool and follow through to resolution.

· Assist with onboarding/offboarding activities (device setup, profile configurations).

· Participate in IT asset inventory, audits, and compliance reporting.

· Maintain documentation, FAQs, and user guides for common issues.

Required Skills and Experience:

· 1-5 years of experience in IT end-user support or desktop support.

· Strong knowledge of Windows 10/11, Microsoft Office Suite, and basic networking.

· Experience with Active Directory, Outlook/Exchange, and remote support tools.

· Familiarity with ITSM/ticketing systems (e.g., ServiceNow, ManageEngine).

· Understanding of IT security, endpoint protection, and patching.

Preferred Qualifications:

· Bachelor's Degree in Information Technology or a related field.

· Certifications such as CompTIA A+, Microsoft MCSA, or ITIL Foundation are a plus.

· Experience supporting mobile devices and collaboration tools (Teams, Zoom, etc.).

Soft Skills:

· Strong communication and interpersonal skills.

· Ability to troubleshoot logically and document clearly.

· Customer-focused attitude with a sense of urgency.

· Willingness to travel or support remote locations if needed.

Location UAE DUBAI

ob post summary

Date posted: 25 August 2025

Pay: 2, AED) - 2, AED) per month

Job description:

The Role

• Install and terminate fiber optic cables at customer premises (FTTH).
• Configure and mount ONT (Optical Network Terminal) and Wi-Fi routers.
• Perform light-level testing using optical power meters and troubleshoot signal issues.
• Splice fiber if required, and ensure proper cable management.
• Set up internet services with proper router settings .
• Maintain detailed installation and fault-handling records.
• Provide customer education on installed services.
• Connect customers to the fiber network (drop cable routing and termination).
• Use fusion splicer to join fibers where needed.
• Install, configure, and test ONT and home router.
• Check signal strength and rectify poor connections.
• Document work done and report faults to backend/NOC.
• Maintain tools and safety during site visits.

Job Type: Full-time

Application Question(s):

• Tell us about your Experience as Fiber Technician
• Your Current Location
• Your Nationality
• Your Qualification
• Total Experience
• Current Salary
• Expected Salary
• Your Visa Category
• Visa Expiry
• Notice period to join
• Do you have a driving license
• The Salary range for this role is from 2,000 AED to 2,900 AED along with company provided visa and health insurance so do you

Job Type: Full-time

Pay: AED2, AED2,900.00 per month

• Timely onsite preparation and shipping of inspection tools and equipment to workshops or other sites in cooperation with Supply Chain Management
• Coordination and detailed time planning of required personnel, equipment, and mobilization (incl. travel and accommodation details)
• Performing Health, Safety, and Environment (HSE) risk assessment onsite
• Verifying the given tool specifications versus the operation conditions
• Checking and initializing the inspection tool prior to launching
• Tracking the tool in operation together with the operators' staff
• Checking data quality and completeness, back-up data on external media
• Assessing tool condition, report any damages and order needed spare-parts
• Preparing tool demobilization
• Checking any equipment used on-site and reporting any damages
• Carrying out all activities in accordance with the Company's Quality & HSE guidelines and instructions
• Creating reports on work progress, tool data and conditions, and onsite daily activities
• Deliver final reports, if applicable
• On-site customer communication

• Candidate should be a graduate preferably Mechanical Engineering/equivalent
• Should have excellent communication skills - both verbal and written
• Experience in Pipeline Industry/related industry is an added advantage

Job Description: Field Technician (Installation Technician)

Location:
Abu Dhabi, UAE

Job Summary:

The Installation Technician will join the Deployment Team for a project in the defense sector, focused on renovating an existing radio communication system. This is a field-based role that requires extensive travel to 20 sites across the country. The technician will work under the supervision of a Deployment Engineer.

Responsibilities:

• Install and test hardware components, including equipment racks, COTS, radio equipment, and RF antenna systems, across various sites.
• Perform routine and corrective maintenance on deployed hardware.
• Conduct site pre-installation assessments to verify requirements.
• Support logistics and perform inventory control related to deployed assets.
• Diagnose and repair hardware equipment when required.
• Maintain accurate inventory of deployed equipment, tools, and consumables.
• Accurately document all work performed, including site installation reports and maintenance activities.

Qualifications and Requirements:

• This role requires a valid driver's license for installation activities across 20 sites in the UAE.
• The candidate will need to obtain security clearance to work in military bases.
• The position may involve physically demanding tasks, including lifting, climbing, and outdoor work in diverse environments.
• The work will be performed at Client premises and customer military sites.

We're seeking an experienced problem-solver to join our team as a Service Engineer.

This role involves acting as a customer advocate, ensuring complete satisfaction by resolving all customer requests relating to the installation and service of our products.

Key responsibilities include:

• Conducting root cause analysis of product issues to identify proper parts and determine the appropriate solution
• Executing jobs in line with customers' SLAs
• Achieving field performance (TTS, FTFR, and JMR3)
• Managing stock of parts and ensuring inventory record accuracy
• Educating customers on the technical use and care of our equipment
• Properly managing work orders and service reports
• Scheduling on-site visits according to SLAs and contacting customers to notify them of estimated times of arrival

You will also be responsible for carrying out light maintenance, checking equipment to detect issues, and acting in a professional and customer-oriented way to collect feedback from the field.

This role requires strong problem-solving skills, excellent teamwork abilities, and effective communication skills.

What we are looking for:

• 1-2 years' experience in a similar role
• Diploma/Degree in Electronics and Communications or similar
• Mechanical/electronic engineering skills
• Ability to troubleshoot, test, repair, and service technical equipment
• Knowledge and ability to work with mobile tools and applications
• Management of service orders
• Management of client requests and complaints

• Install, test and maintain Cable Video, High Speed Internet and Phone equipment connecting customer's residential equipment to the CLIENT Fixed Data Network.

• Terminate various forms of telecommunications and electrical wiring and cabling including copper and fibre optic cabling, patch panels, and wireless access points to ensure proper and reliable connections of various electronic equipment.

• Complete daily assigned work orders within the CLIENT SLAs and Installation Standard requirements

• Promptly report/escalate any site issue

• Responsible for installing, relocating, disconnecting, repairing, troubleshooting and auditing cable service and ancillary equipment.

• Installation and configuration of Wireless routers.

• Follow departmental installation/service policies and comply with standards.

• Respond to requests and answer customer questions in a professional and courteous manner.

• Properly operates and maintains tools and equipment.

• Maintains an up-to-date knowledge of customer premise equipment and services listings in order to provide information to customers.

• Prepares and maintains logs, reports, certificates and other related documentation in accordance with company and departmental policies.

• Maintains, organizes and stocks vehicle with the proper equipment in order to perform required customer visits.

• Ensure Any unused material is returned to store

Employment Experience:

• A minimum of two (2) years' experience in Cable/Telecommunications equipment installation.

• Good Communication skills - English

• Exceptional customer service attitude & ability to communicate effectively required.

• Must have a Professional demeanour and the ability to work independently and effectively.

Qualification:

• School Certificate (Year 10) or equivalent.

• Data Networking Certification (e.g. Cisco CCNA) an advantage

• Valid UAE Driving Licence an advantage

• Experience with computers preferred.

Knowledge & Skills:

• Knowledge of Category 3/5/6 cabling, fibre optic cabling, termination and testing

• Knowledge of basic electronic theory as it relates to essential clienteles.

• Relevant knowledge of personal computer hardware and software.

• Ability to utilize software (i.e., ping tool) to analyse network connectivity.

• Ability to use signal level meter and various test equipment to perform essential clienteles.

• Ability to interact with co-workers and customers in a positive manner and accept constructive feedback.

• Ability to communicate professionally, effectively, and courteously with customers and co-workers.

• Ability to analyse and troubleshoot cable equipment and wiring

• Must be able to read test meters, instruction manuals and other documents.

• Must be able to distinguish and identify various colours, which identify TV components, jacks, outlets various wiring and cabling required for installations.

Must be able to work independently in tight spaces (i.e., attics, crawl spaces) and in high places (i.e., rooftops, ladders).

Job Type: Full-time

Pay: AED1, AED2,000.00 per month

Company Description

Established in 2006, XAD Technologies LLC is an ISO-certified company providing services in the fields of Telecommunication, IT networks, managed services, and security solutions. With over 3500 employees across multiple branches, XAD has become a global leader in the telecom sector, partnering with numerous clients including Etisalat, Du, DEWA, and Huawei. XAD is known for its successful track record and commitment to excellence in servicing and outsourcing.

The Role

• Install and terminate fiber optic cables at customer premises (FTTH).
• Configure and mount ONT (Optical Network Terminal) and Wi-Fi routers.
• Perform light-level testing using optical power meters and troubleshoot signal issues.
• Splice fiber if required, and ensure proper cable management.
• Set up internet services with proper router settings (SSID, password, DHCP, etc.).
• Maintain detailed installation and fault-handling records.
• Provide customer education on installed services.
• Connect customers to the fiber network (drop cable routing and termination).
• Use fusion splicer to join fibers where needed.
• Install, configure, and test ONT and home router.
• Check signal strength and rectify poor connections.
• Document work done and report faults to backend/NOC.
• Maintain tools and safety during site visits.

Company Description

Jollibee is a fast-growing restaurant chain recognized globally for its world-famous Chickenjoy. Named Thrillist's "Best International Restaurant Chain" and cited as America's "Best Chain Fried Chicken" by Eater Magazine, Jollibee operates over 1,500 locations in 17 countries. The UAE branch currently operates 25 stores, offering a variety of beloved menu items including Spicy Chickenjoy, the Spicy Chicken Sandwich, and Peach Mango Pie.

Role Description

This is a full-time on-site role for an Information Technology Field Technician based in Dubai, United Arab Emirates. The IT Field Technician will be responsible for providing technical support for desktop computers and printers, troubleshooting various hardware and software issues, and conducting computer repairs.

Qualifications

• Technical Support and Troubleshooting skills
• Experience with Desktop Computers and Printer Support
• Proficiency in Computer Repair techniques
• Excellent communication and problem-solving skills
• Ability to work independently and in a team environment
• Experience in the restaurant or hospitality industry is a plus
• Relevant certifications or a diploma in Information Technology or a related field

Location: Abu Dhabi, United Arab EmiratesIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.Thales has built a presence in the United Arab Emirates for over 35 years, and today has over 300 employees. Thales in the UAE is part of our Middle East business that has 1,800 people across Egypt, Iraq, Kuwait, KSA, Lebanon, Oman, Pakistan, Qatar and UAE. Together we delivered technology for the Dubai metro, the longest driverless metro network in the world and a fare collection system that processes up to 250,000 transactions per day. We make UAE a safer place by providing secure electronic payment solutions, cyber security systems and communications as well as security systems for Dubai International Airport and air traffic management and navigation systems for Abu Dhabi's airport.

Job Title : Field Technician – Communication System (Military Project)

Location : TET Abu Dhabi office (TIP) / On-Site

Objective :

The Installation Technician will work on a project in the defense sector aiming at renovating an existing radio communication system as part of the Deployment Team.

The Installation Technician will follow the instructions and work under the supervision of the Deployment Engineer.

The role of the Installation Technician is to:

• Install and test hardware components (including equipment racks, COTS, radio equipment and RF antenna systems) across various sites in the country
• Perform routine and corrective maintenance of the deployed hardware
• Support logistics and perform inventory control related to deployed assets.

The role is field-based and requires extensive travel (20 sites deployed across the country). The candidate will have to obtain security clearance to work in military bases.

The role may involve physically demanding tasks including lifting, climbing and outdoor work in diverse environment.

Roles & Responsibilities:

Installation and site operations

• Install and verify hardware equipment before site installation (installation, cabling and checks in a representative pre-production environment)
• Conduct site pre-installation assessments to verify installation requirements
• Install and verify/test hardware equipment in the sites, including
• Rack-mounted electronics
• COTS
• Radio equipment
• Coaxial, Ethernet and fiber optic cables
• RF antenna systems (masts, mounts and associated hardware)
• Ensure installation complies with safety and industry standards, including grounding and lightning protection
• Accurately document work performed, including site installation reports and maintenance activities

Hardware maintenance

• Perform routine and corrective maintenance of the deployed hardware
• Diagnose and repair hardware equipment when required

Logistics

• Maintain accurate inventory of deployed equipment, tools and consumables
• Support logistics for movement of equipment to/from sites, ensuring all items are accounted for and properly transported, stored and labelled
• Track equipment lifecycle (installation, maintenance, return, replacement) using asset management tool.

Work Experience Requirements:

• 5+ years of hands-on experience in military hardware installation or communications infrastructure
• Knowledge of structured cabling standards and practices

Qualification, Certification & Educational Requirements:

• Diploma/degree or equivalent experience in Electronics or Communications
• Valid driver's license
• Forklift or material handling equipment certification is a plus

Preferred Skills:

• Ability to read and interpret technical drawings and installation guides
• Familiar with tools and test equipment (spectrum analyzers, cable testers, power meters…)
• Excellent troubleshooting skills and attention to detail
• Comfortable working at height and handling heavy equipment
• Ability to work both independently and as a team to solve problems
• Maintain good customer communication
• Be very reactive to solicitations
• Be fluent in English language
• French and Arabic language are a plus

HSE Responsibilities:

• Take care of your own safety and the safety of others as far as is practicable
• Understand your personal responsibilities and contribute to achieving compliance with the HSE Management System requirements
• Comply with local laws and legislation regarding HSE
• Use safety equipment (including PPE) as required

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now