765 Field Service Engineer jobs in the United Arab Emirates

Join Our Team at Eaton: Empowering Tomorrow, Today

Eaton has been a key player in the Middle East for 40 years. This July, we announced the construction of a
new sustainable campus in Dubai
, which will bring together our commercial, manufacturing, and support functions, providing room for future growth.
About Eaton
Eaton is a power management company where we provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technology and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries.

The primary function of the role is to perform UPS commissioning, service/repairs and periodic maintenance for Eaton Install base. You will be working on Eaton UPS´s including the scope from small 1-phase UPS to large data center UPS´ up to 1700kVA. S/he will follow up customer agreements and customer satisfaction through planning, execution, documentation and invoicing of service tasks. S/he will ensure update of customer information, technical documentation and input to correct invoicing of customers. S/he will support customers in technical questions (phone and/ or mail) and support own colleagues in Service department and sales with technical knowledge. S/he will participate in required training (technical, mandatory by Eaton or by law).

What You'll Do

• Responsible for performing commissioning, service, repair and preventive maintenance on Eaton Installed Base/products.
• Proactively involve in scheduling/planning of works.
• Actively support and work to be in line with goals and performance KPI .
• Secure timely reporting and technical reports are done in connection to each individual work.
• Attend all mandatory trainings provided in accordance with Eaton policy.
• Work and act in line with Eaton guidelines, processes and code of ethics.
• Cooperate with Project Managers in projects supporting in plannnig and commissioning scheduling.
• Offer support for high profile clients, providing technical advice and attending site visits as required.
• Maintain direct links with business units (HPO) in technical issues.
• Actively support Eaton Environment, Health & Safety culture.

Qualifications

• Bachelor's degree in electrical engineering
• 3+ years of experience in Field Service Engineering

Skills

• UPS 1-phase/3-phase systems, Battery backup, emergency supply.
• Good communication skills
• Be able to work together with different cultures

What We Offer

• Competitive compensation and benefits package
• Challenging projects in dynamic collaborative team
• We make your aspirations matter – Eaton encourages internal promotion, whenever possible
• We make your growth matter - We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University
• We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people's lives and the environment through power management technologies.
• We make your wellbeing matter – We put your health and safety first. Wellness at Eaton is more than a program, it's about changing the environment by offering the right tools to help empower employees to make that happen

*Dubai is a vibrant, cosmopolitan city known for its modern architecture, luxurious lifestyle, and rich cultural heritage. Living and working in Dubai offers an exceptional quality of life with world-class amenities, a safe environment, and a thriving expatriate community. Experience a dynamic blend of work and leisure in one of the world's most exciting cities.

Ready to make a difference? Join Eaton's Dubai Team and be part of a company shaping the future of sustainable manufacturing and power management*
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

Want to make a real impact on the environment with a global company that is leading the way? Join us in creating energy-efficient solutions that drive meaningful change. We're not only a power management company; we're a team committed to sustainability, diversity, and innovation. Together, we turn ideas into action, and we
Make What Matters Work
. Learn more about us here

What You'll Do
The primary function of the role is to perform UPS commissioning, service/repairs and periodic maintenance for Eaton installed base/products and ensure maximum customer satisfaction and loyalty. You will be working on Eaton UPS products from small 1-phase UPS to large data center UPS up to 1700kVA.

Main Responsibilties

• Follow up on customer agreements and customer satisfaction through planning, execution, documentation and invoicing of service tasks.
• Support customers in technical questions (phone and/ or mail).
• Support own colleagues in Service department and Sales with technical knowledge.
• Participate in required training (technical, mandatory by Eaton or by law).
• Perform commissioning, service, repair and preventive maintenance on Eaton's Installed Base/products.
• Actively support and work to be in line with goals and performance KPI's.
• Secure timely reporting and ensure technical reports are done in connection to each individual work.
• Work and act in line with Eaton guidelines, processes and code of ethics.
• Cooperate with Project Managers in projects supporting in plannnig and commissioning scheduling.
• Offer support for high profile clients, providing technical advice and attending site visits as required.
• Actively support Eaton's Environment, Health & Safety culture.

Qualifications

• An associate's degree in Electrical Engineering or a similar field
• 3-5 years of relevant experience

Skills

• Experience with UPS 1-phase/3-phase systems, battery backup, and emergency power supply.
• Communication skills
• Customer-oriented attitude
• Ability to work in a multicultural environment
• Ability to understand and implement instructions and tasks effectively

What We Offer

• Competitive Compensation and Benefits Package
• Permanent Contract in a fast-growing global company
• Challenging Projects in a dynamic, collaborative team
• Excellent Working Environment – safety and ethics are really important to us
• Eaton Business System offering various tools for management and people development
• Great Promotional Opportunities – Eaton encourages internal promotion whenever possible
• Culture & Values – Eaton is more than the products we invent and produce; the way we do business is just as important. At Eaton, our values and culture define who we are – both individually and as an organization – and direct our activities every day.
• Inclusion & Diversity – Openness to diversity widens our access to the best talent. Inclusion allows us to engage that talent fully.
• Learning & Development – We invest in our employees for the long term, not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University.
• Wellness – Wellness at Eaton is more than a program; it's about changing the environment by offering the right tools to help empower employees to make that happen.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

Overview
Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology—or multiple X-ray technologies—to address each customer's unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence
.
Role Overview
Installation, Service, and support of Rapiscan X-RAY screening systems in UAE/MEA region. This role will have primary responsibility for supporting all X-ray and Trace product lines of Rapiscan systems deployed across multiple projects.

Responsibilities
Working on Rapiscan's Product Line:

• Installation, commissioning and service support of Rapiscan's X-ray and Trace systems in UAE/MEA.
• Carry out service site surveys prior to installations and professional site reports.
• Fitting, system diagnosis, troubleshooting and fault finding on Detection systems & sub systems, carrying out the repair, maintenance and overhaul as necessary elements of Detection systems and escalation for rectification of system issues.
• Documentation: Completing technical documentation including service reports, engineering change requests & inputting service data to a simple functional database, Ensure timely completion of Field Modification Instructions and Planned Maintenance, corrective repair and Service inspections documentation
• Carries out all preventive and corrective maintenance works and attends all call-outs.
• Detailed failure analysis activities, including investigation / reporting / resolution
• Spare parts recommendations to management for different service levels or periodic service intervals
• Makes sure to submit service reports and non-conformance reports as required without delay
• Give regular feedback to Engineering, Product Line Management and QA as part of our continuous improvement programme.
• Take part in other departmental ad-hoc duties when required including special projects.
• Customer skills: Daily interface with operators, technicians and BHS managers on equipment status issues.
• Adhere to all Health & Safety requirements of the company and at customer's site.
• Responsible for all technical decisions.
• Reach out to Engineering / PLM on technical matters when needed.
• Be the focal point in case of requests or disputes.
• Formulate and close a technical Incident Report.
• Raise Change Requests/Implement/Close as required.
• Responsible for distributing information to team members and request permission from stakeholders to complete planned work.
• provide recommendations to improve work and ensure availability of maintained equipment
• Attend technical meetings upon request.
• Uphold the company's core values of Integrity, Innovation, Accountability, and Teamwork.
• Demonstrate behaviour consistent with the company's Code of Ethics and Conduct.
• It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects for corrective action to be implemented and to avoid recurrence of the problem.
• Duties may be modified or assigned at any time to meet the needs of the business.

Qualifications

• BSc in Electrical or Mechanical Engineering.
• Post graduate qualification in Electrical engineering is desirable.
• A recognised qualification in an IT (Microsoft, cisco etc) a plus.
• A good general knowledge of mechanical, electrical, civil, hydraulic, electronics or complex electro-mechanical equipment or systems. Or knowledge of HV Systems i.e. Medical or Industrial engineering discipline.
• 3-4 years of experience in field service environment, x-ray industry is highly desired.
• Must have knowledge of electronic and mechanical assemblies, as well as wiring diagrams and schematics.
• Familiarity with test equipment (DVM) and experience with high voltage and x-ray producing equipment preferred.
• Maintain clear and concise business communication proficiency, both oral and written
• Detail oriented, well organized, and self-motivated with strong interpersonal skills
• Computer literate: competency in use of programs within MS Office Suite and aptitude for learning specialized software programs.
• Must be team player with ability to work under pressure in fast-paced environment with minimal oversight.
• Flexible schedule based on locations' contractual operational; non-standard hours including on-call, weekends and holidays required.

OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.

• Field-based Operations & Maintenance (O&M) role

• Hands-on experience in the Water & Wastewater Treatment industry

• Proactive maintenance and troubleshooting Skills

• Complex mechanical, electrical, and control system trouble shooting.

• installation works of varies water treatment filtration unit, RO. MMF, ACF, UF, Dosing systems and Softeners etc,

• Good process knowledge in various water treatment technologies for TSE water treatment, waste water treatment, Sewage treatment etc.

• Generating monthly O&M, AMC services report monthly production & chemical consumption report and water analysis report.

• Preparation of method of statement, Checklist, Testing & commissioning reports etc.

• Filed surveys , quantification, work estimation etc.

• Hands on experience in membrane replacement, Membrane loading, Media filling etc.

• Preparation of chemicals and commissioning of dosing systems.

• Good training, and customer support skills.

ITI / Diploma (Electrical / Mechanical)

4–6 years of relevant field experience preferred

UAE Driving License is mandatory.

GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA's success – come and join them We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.

Why join GEA

Job information

Reference Number

JR

Job function

Sales

Position type

Full time

Site

N/A, Dubai

Your responsibilities and tasks:

• Handle Service and Commissioning for High speed rotating equipment like Separators and Decanters with specific focus on decanter Mechanical service.
• Must be able to demonstrate a strong working background in Mechanical maintenance, ideally with knowledge of Separation & Homogenization equipment and basic electrical / Automation Knowledge would be beneficial.
• Previous industry background could include Dairy, Food processing, Edible oil, wastewater, PowerStation or marine. Exposure to GEA core equipment would be advantageous.
• Basic troubleshooting, installation, maintenance, and repair on designated GEA products — Separators, decanters, Homogenizers, Valves, and pumps.
• Manage commissioning/ coordination of plants for all GEA Mechanical equipment products.
• Commissioning and service activities in the entire sales territory of the First party as and when required – should be willing for extensive travel across the region.
• Completing preventive maintenance and field modifications.
• Manage claim processing for the customer.
• Keeping up to date on administrative responsibilities such as customer service logs / reports and internal service records in timely manner.
• Maintaining daily communications with customers to ensure resolution and proper follow-up.
• Supporting and advising customers with respect to upkeep of their assets and proper use of equipment.
• Prepare spare parts recommended lists and spare parts sales when requested.
• Ensuring adherence to Health and Safety protocols and standards as per the client and GEA's requirement.
• Utilizing the escalation process to resolve technical issues.
• Identifying and participating in sales opportunities such as spare parts etc. Promote services when requested by the Company

Your profile and qualifications:

• Proven experience in mechanical maintenance, preferably in separation and homogenization equipment.
• Basic understanding of electrical and automation systems is a plus.
• Previous experience in industries such as Dairy, Food Processing, Edible Oil, Wastewater Treatment, Power Stations, or Marine is desirable.
• Hands-on experience with GEA core equipment is highly advantageous.
• Strong problem-solving skills and the ability to work independently under pressure.
• Excellent communication and customer-facing skills.
• Willingness to travel extensively across the Middle East region.

The Role

• Recognize customer problems, suggest solutions that satisfy their requirements
  • Conducts technical repairs, calibrations and maintenance of machines
  • Perform installations of new machines, followed by customer training and support
  • Carry out AMC and service on systems according to defined protocols
  • Ensure breakdowns and troubleshooting have a 48-hour response time
  • Communicate effectively with customers and reporting regarding scheduling, repair or maintenance needs, part requests.
  • Reporting and submission of all service jobs
  • Ensures customer satisfaction and collecting customer feedback

Requirements

UAE based – Driving license Having experience – 2 to 3 years at UAE ./ Middle East Qualification background – Degree/ Diploma holder in field of Electronic / Electrical / Instrumentation Vacancy – 01 Dubai

About the company

With our corporate headquarters at Dubai Airport Freezone and Application & Research Center at Dubai Industrial City, with regional sales and customer service center in Dubai, Abu Dhabi, Kuwait and Riyadh, Himatrix has a global vision of providing industrial and laboratory solutions including process automation and turnkey solutions. We are ISO9001:2015 certified and accredited for ISO17025:2017 in the field of calibration services. We represent global leaders in the industry, providing industrial automation, weighing, laboratory and analytical, product inspection, marking and coding, packaging, labelling and material handling solutions. We also provide accredited calibration services and manufacture self-adhesive labels.

COMECA is an international group specialized in the distribution and management of energy and related services. As a major player in the industry, energy, infrastructure, tertiary building and transport markets, COMECA offers the best-suited equipment and services to distribute, optimize and control energy anywhere in the world. Thanks to our thousand employees based in France and abroad, we work closely with our customers to deliver innovative solutions of high standards. Our history and our values based on entrepreneurship, solidarity, cooperation, integrity and loyalty are the foundation of a strong corporate culture. Everyone is an actor in the implementation of our strategic objectives, such as our international development, customer services reinforcement, and of course innovation.

COMECA aims to seize the opportunities offered by the energy, ecological and digital transition of our energy markets as well as the transformation generated by new mobility technologies.

Report to the Service Sales Manager,
your missions are

:

• Manage preparation of the job prior going to site
• Prepare Method Statement
• Service activity at site or at workshop including but not limited to : Test & commissioning, maintenance, modification, retrofit, replacement
• Ability to provide training to client
• Participation at FAT in the factory
• Service report : Time sheet approved and signed by client, Non Conformity Report, Activity report, and follow internal and site health & safety procedures

QHSE :

• Use and maintenance of Personal Protective Equipment (PPE)
• Maintain cleanliness, storage in premises and offices available
• Follow site-specific safety instructions
• Follow the rules quality, hygiene, safety and environment in everyday life
• Apply company procedures and instructions
• Alert the manager in case of detection of problems that could lead to a risk of work accidents or non-conformity

What we expect of you:

• Degree in Electrical Engineering OR
• 3 to 5 years' experience in a similar position. Experience with international companies will be preferable
• Fluent in English (Oral & written)
• Driving License required
• MICROSOFT Office (Excel, Word, Power Point, Outlook, etc…) and Google suite
• O&G, Power, process industries business, Nuclear.
• Technical knowledge of LV switchgear system
• Technical knowledge in intelligent protection relays (MICOM, GE, ABB,.) & motor protection relay
• Familiar with primary & secondary injection kit (Omicron kit) and equipment testing tool (EKIP, etc)
• Technical knowledge of MV system is an advantage
• Knowledge in PLC and automation is an advantage
• Technical knowledge in VSD & Soft starter is an advantage

Do you want to join a French group that has an international reputation?

Do you like challenges? Technical attractiveness?

Don't wait any longer, join us

Our hiring policy at COMECA aims to improve the representation of diversity within the workforce. Aware that this is a strength, we are committed to studying all applications fairly and giving the same chances to all candidates with equivalent profiles.

Job Summary:

We are seeking a detail-oriented and customer-focused Field Service Engineer to provide on-site and remote IT support for end users. This role involves handling incidents escalated from the Service Desk, troubleshooting hardware and software issues, and coordinating with backline teams to ensure efficient and timely resolution.

Key Responsibilities:

• Receive and resolve user requests/incidents escalated by the Service Desk or end users.
• Provide timely updates on incident tickets and communicate resolutions to Level 1 support.
• Escalate unresolved issues to vendors or L3 teams when required.
• Deliver telephonic, remote, and desk-side support, including on-site visits for remote locations.
• Configure, troubleshoot, and resolve issues with desktops, laptops, operating systems, printers, and peripherals.
• Perform installation, upgrades, de-installation, and repair activities for end-user equipment.
• Provide onsite support for office automation software, approved business applications, and IT devices such as monitors, scanners, docking stations, classroom, and meeting room equipment.
• Collaborate with Network, Application, and System Admin teams to provide basic infrastructure and system administration support.
• Carry out basic network patch cable changes and replace faulty cables as directed by Infrastructure teams.
• Assist with inventory audits by conducting visual checks and updating tracking sheets for the Asset Management team.
• Support the implementation of approved changes onsite in coordination with backline teams.

Qualifications & Skills:

• Bachelor's degree in Computer Science, Information Technology, or a related field (preferred).
• 2–4 years of experience in IT support, field service, or desktop support.
• Proficiency in troubleshooting Windows OS, hardware, enterprise applications, and IT peripherals.
• Basic understanding of networking and system administration.
• Strong problem-solving, communication, and customer service skills.
• Ability to work independently and manage multiple tasks in dynamic environments.

Job Type: Full-time

Application Question(s):

• Do you have prior experience providing on-site IT support within the UAE or Middle East region?
• Are you currently based in Dubai, or available to relocate immediately?
• What is your experience level with troubleshooting desktops, laptops, operating systems, and peripherals (in years)?
• How do you prioritize and manage multiple incident tickets in a fast-paced support environment?
• What are your salary expectations for this role in AED (monthly)?
• What is your current notice period in days?

Location:

• Dubai (Required)

Overview
About Analog
Analog is pioneering the era of physical intelligence. Where digital intelligence transformed our online lives, Analog is transforming the lived world, making cities more adaptive, industries more resilient, services more human centered, and experiences more extraordinary.

At the heart of our approach are living world models, continuously updated, enriched by every capture point, every device, every interaction. Within them resides Ana, the Analog Neural Agent. Ana perceives, adapts, and guides, transforming raw data into foresight and orchestration that improves outcomes across sectors, from safeguarding high-value assets to enhancing human performance.

Job Summary
As a Field Service Engineer (FSE), you will be responsible for providing hands-on technical support, troubleshooting, and problem-solving for advanced robotic solutions in spot & stretch products environment. This role involves installing, maintaining, optimizing, and repairing robotic systems on-site, ensuring seamless integration, and delivering exceptional customer service. You will work closely with customers to optimize the program, provide training, and carry out emergency repairs and routine maintenance to ensure the systems are functioning efficiently and meeting the customer's specific needs.

Responsibilities

• Troubleshooting & Repairs: Provide on-site troubleshooting and emergency repairs for robotic systems, ensuring minimal downtime and quick recovery of operations.
• System Optimization & Maintenance: Optimize robotic systems and software for enhanced performance. Conduct routine maintenance and servicing, identifying issues before they impact system functionality.
• Installations & Integrations: Lead installations of new robotic systems, ensuring seamless integration into the customer's warehouse environment. This includes system configuration, setup, and calibration.
• Customer Training & Support: Provide hands-on training to customers, ensuring they fully understand system operation and maintenance procedures. Offer ongoing support to resolve any questions or issues post-installation.
• Warranty Management: Address warranty-related issues, ensuring proper procedures are followed and customers are fully supported.
• Documentation: Maintain accurate records of services provided, including troubleshooting, repairs, parts replaced, and training conducted. Ensure that service reports are up-to-date and submitted on time.
• Collaboration: Work with internal teams (engineering, product development, customer support) to relay customer feedback and assist in product improvements or troubleshooting escalations.
• Customer Relations: Build and maintain positive relationships with customers, ensuring satisfaction and addressing concerns in a timely and professional manner.

Qualifications

• Education: Bachelors / Masters in any field.
• Experience:Previous experience in field service engineering, robotics, or automated systems in a warehouse setting is highly preferred. Experience with troubleshooting, installations, and maintenance of robotic systems is a must.
• Technical Skills: Knowledge of robotic systems, automation, and software troubleshooting.
• Problem-Solving Skills: Ability to diagnose complex technical problems quickly and efficiently in a dynamic, fast-paced environment.
• Communication Skills: Excellent verbal and written communication skills. Ability to effectively explain technical concepts to customers with varying levels of technical expertise.
• Customer-Focused: Strong customer service orientation with the ability to manage relationships and ensure customer satisfaction.
• Flexibility & Availability: Willingness to travel frequently for site visits and work in various environments.

Work Environment
They will be deployed in industrial settings and suburban environments. Driver's License is MUST.

What Working At Analog Offers

• Culture: A collaborative, globally minded team building the future of physical intelligence. We value curiosity, courage, and creativity, and we're united by a belief that technology should amplify human potential rather than replace it.
• Impact: The opportunity to work on projects with national and global significance, from adaptive cities and resilient infrastructure to next generation sports, entertainment, healthcare, and energy. Every product you help build contributes to shaping a safer, smarter, more human centered world.
• Growth: Outstanding opportunities for learning and career development. You'll collaborate with leaders across AI, robotics, mixed reality, and systems engineering, while working on industry first, frontier scale solutions.
• Rewards: A competitive compensation package with healthcare, education support, and generous leave benefits, reflecting the high value we place on our people and their families.