1 229 Field Service Manager jobs in the United Arab Emirates
Field Service Manager
Posted today
Job Viewed
Job Description
time type Full time
posted on Posted Today
time left to apply End Date: September 13, 2025 (29 days left to apply)
job requisition id R0099933
Location:
Abu Dhabi, Abu Dhabi, United Arab EmiratesJob ID:
R0099933Location:
Abu Dhabi, Abu Dhabi, United Arab EmiratesJob ID:
R0099933Date Posted:
2025-08-13Company Name:
HITACHI ENERGY SYSTEMS LLCProfession (Job Category):
Engineering & ScienceJob Schedule:
Full timeRemote:
NoJob Description:
The opportunity
Hitachi Energy is seeking a Field Service Manager (Service Operations). In this role we will be responsible for overseeing and optimizing Field Service Operations at Hitachi Energy Services - UAE, ensuring high- quality service delivery and customer satisfaction. Additionally, the role will focus on expanding our Field Service population in line with Service and New Business growth in UAE & assigned market countries Oman, Pakistan. The role works closely with operations, training network and to be able drive operational excellence in Field service team and lead a team of Field service engineers. This role reports directly to the Local Service Unit Manager – UAE (LSU PGSV UAE).
How you’ll make an impact
- Leading, developing and managing the requirements for the role and competence matrix of Field Service Network for the UAE’s Hitachi Energy Service division and the Field Service Network capabilities and capacity planning, standard framework, tools and standards.
- Foster a culture of continuous improvement and operational excellence within the Field Service Operations.
- Foster a culture of strong collaboration between the factories, service units and functions.
- Attending site escalation meetings. Lead Team of field service engineers to ensure the service projects are executed with safety and quality.
- Participate in critical project reviews. Ensure projects costs are within limits, overruns are flagged early.
- Ensure regular updates project progress, timesheets, Co-ordinate with different departments in factory such as Engineering, Sales, SCM, PM etc. to get the required information for smooth execution of service projects.
- Measure team KPIs and report monthly. Take necessary measures to focus KPI that are not achieving the target.
- Provide update to Service management team on statuses of various service projects.
- Ensure all the team / individuals are audited and audit shortcomings are followed up and closed on time.
- Coordinating with internal teams (technical, operations, finance, and legal) for proposal preparation, delivery, and project execution from time to time and maintaining contact with various suppliers & service vendors.
- You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
- Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your background
- A bachelor’s degree in electrical or mechanical engineering is preferred.
- Minimum 5 years of experience in leading large teams, strong leadership and team management skills.
- Strong customer focus and result oriented.
- Excellent analytical and problem-solving abilities & Strong communication and interpersonal skills.
- Ability to work in a fast-paced, dynamic environment and to work independently, with a strategic and result-oriented mindset.
- Excellent communication and interpersonal skills.
- Experience in the power sector (high voltage, transformers, grid integration, service) sector.
- Knowledge of specific power sector systems and technologies.
- Multilingual capabilities & Complex project implementation record.
- Proficiency in both spoken & written English language is required.
Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges.
Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe.
From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference.
Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.
Contact UsE-mail us f or data privacy inquiries or technical support.
#J-18808-LjbffrField Service Manager
Posted today
Job Viewed
Job Description
Hitachi Energy is seeking a Field Service Manager (Service Operations). In this role we will be responsible for overseeing and optimizing Field Service Operations at Hitachi Energy Services - UAE, ensuring high- quality service delivery and customer satisfaction. Additionally, the role will focus on expanding our Field Service population in line with Service and New Business growth in UAE & assigned market countries Oman, Pakistan. The role works closely with operations, training network and to be able drive operational excellence in Field service team and lead a team of Field service engineers. This role reports directly to the Local Service Unit Manager – UAE (LSU PGSV UAE).
How you’ll make an impact
- Leading, developing and managing the requirements for the role and competence matrix of Field Service Network for the UAE’s Hitachi Energy Service division and the Field Service Network capabilities and capacity planning, standard framework, tools and standards.
- Foster a culture of continuous improvement and operational excellence within the Field Service Operations.
- Foster a culture of strong collaboration between the factories, service units and functions.
- Attending site escalation meetings. Lead Team of field service engineers to ensure the service projects are executed with safety and quality.
- Participate in critical project reviews. Ensure projects costs are within limits, overruns are flagged early.
- Ensure regular updates project progress, timesheets, Co-ordinate with different departments in factory such as Engineering, Sales, SCM, PM etc. to get the required information for smooth execution of service projects.
- Measure team KPIs and report monthly. Take necessary measures to focus KPI that are not achieving the target.
- Provide update to Service management team on statuses of various service projects.
- Ensure all the team / individuals are audited and audit shortcomings are followed up and closed on time.
- Coordinating with internal teams (technical, operations, finance, and legal) for proposal preparation, delivery, and project execution from time to time and maintaining contact with various suppliers & service vendors.
- You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
- Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your background
- A bachelor’s degree in electrical or mechanical engineering is preferred.
- Minimum 5 years of experience in leading large teams, strong leadership and team management skills.
- Strong customer focus and result oriented.
- Excellent analytical and problem-solving abilities & Strong communication and interpersonal skills.
- Ability to work in a fast-paced, dynamic environment and to work independently, with a strategic and result-oriented mindset.
- Excellent communication and interpersonal skills.
- Experience in the power sector (high voltage, transformers, grid integration, service) sector.
- Knowledge of specific power sector systems and technologies.
- Multilingual capabilities & Complex project implementation record.
- Proficiency in both spoken & written English language is required.
Experience Management
Job function Engineering & Science
Contract Regular
Publication date 2025-08-13
Reference number R0099933
About Hitachi EnergyHitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.
With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.
Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.
#J-18808-LjbffrField Service Manager
Posted today
Job Viewed
Job Description
The opportunity
Hitachi Energy is seeking a Field Service Manager (Service Operations) . In this role, you will oversee and optimize Field Service Operations at Hitachi Energy Services - UAE, ensuring high-quality service delivery and customer satisfaction. The role also focuses on expanding our Field Service team in line with Service and New Business growth in UAE and other markets such as Oman and Pakistan. You will work closely with operations, training networks, and other departments to drive operational excellence and lead a team of Field Service Engineers. This role reports directly to the Local Service Unit Manager – UAE (LSU PGSV UAE).
How you'll make an impact
- Lead, develop, and manage the requirements for the Field Service Network in the UAE, including competence matrix, capabilities, and capacity planning.
- Foster a culture of continuous improvement and operational excellence within Field Service Operations.
- Promote strong collaboration between factories, service units, and functions.
- Lead site escalation meetings and oversee a team of field service engineers to ensure safety and quality in service project execution.
- Participate in critical project reviews, monitor project costs, and flag overruns early.
- Provide regular updates on project progress, manage timesheets, and coordinate with departments such as Engineering, Sales, SCM, and Project Management for smooth project execution.
- Measure team KPIs, report monthly, and implement corrective actions for KPIs not meeting targets.
- Update the Service management team on the status of various service projects.
- Ensure audits are conducted for the team and follow up on audit shortcomings.
- Coordinate with internal teams and external vendors for proposals, delivery, and project execution.
- Ensure compliance with applicable regulations, procedures, and guidelines.
- Uphold Hitachi Energy's core values of safety and integrity, taking responsibility for personal actions and caring for colleagues and the business.
Your background
- Bachelor's degree in electrical or mechanical engineering preferred.
- At least 5 years of experience leading large teams with strong leadership skills.
- Customer-focused and result-oriented.
- Excellent analytical, problem-solving, communication, and interpersonal skills.
- Ability to work in a fast-paced, dynamic environment independently with a strategic mindset.
- Experience in the power sector (high voltage, transformers, grid integration, service).
- Knowledge of power sector systems and technologies.
- Multilingual capabilities and a record of complex project implementation.
- Proficiency in spoken and written English.
Qualified individuals with disabilities may request reasonable accommodations during the application process through our website, providing contact details and specific accommodation needs. This service is specifically for applicants requiring accessibility assistance due to disability. Messages for other purposes will not be responded to.
#J-18808-LjbffrField Service Manager
Posted today
Job Viewed
Job Description
Location:
Abu Dhabi Abu Dhabi United Arab EmiratesJob ID:
R0099933Date Posted:
Company Name:
HITACHI ENERGY SYSTEMS LLCProfession (Job Category):
Engineering & ScienceJob Schedule:
Full timeRemote:
NoJob Description:
The opportunity
Hitachi Energy is seeking a Field Service Manager (Service Operations). In this role we will be responsible for overseeing and optimizing Field Service Operations at Hitachi Energy Services - UAE ensuring high- quality service delivery and customer satisfaction. Additionally the role will focus on expanding our Field Service population in line with Service and New Business growth in UAE & assigned market countries Oman Pakistan. The role works closely with operations training network and to be able drive operational excellence in Field service team and lead a team of Field service engineers. This role reports directly to the Local Service Unit Manager UAE (LSU PGSV UAE).
How youll make an impact
- Leading developing and managing the requirements for the role and competence matrix of Field Service Network for the UAEs Hitachi Energy Service division and the Field Service Network capabilities and capacity planning standard framework tools and standards.
- Foster a culture of continuous improvement and operational excellence within the Field Service Operations.
- Foster a culture of strong collaboration between the factories service units and functions.
- Attending site escalation meetings. Lead Team of field service engineers to ensure the service projects are executed with safety and quality.
- Participate in critical project reviews. Ensure projects costs are within limits overruns are flagged early.
- Ensure regular updates project progress timesheets Co-ordinate with different departments in factory such as Engineering Sales SCM PM etc. to get the required information for smooth execution of service projects.
- Measure team KPIs and report monthly. Take necessary measures to focus KPI that are not achieving the target.
- Provide update to Service management team on statuses of various service projects.
- Ensure all the team / individuals are audited and audit shortcomings are followed up and closed on time.
- Coordinating with internal teams (technical operations finance and legal) for proposal preparation delivery and project execution from time to time and maintaining contact with various suppliers & service vendors.
- You will be responsible for ensuring compliance with applicable external and internal regulations procedures and guidelines.
- Living Hitachi Energys core values safety and integrity which means taking responsibility for your own actions while caring for your colleagues and the business.
Your background
- A bachelors degree in electrical or mechanical engineering is preferred.
- Minimum 5 years of experience in leading large teams strong leadership and team management skills.
- Strong customer focus and result oriented.
- Excellent analytical and problem-solving abilities & Strong communication and interpersonal skills.
- Ability to work in a fast-paced dynamic environment and to work independently with a strategic and result-oriented mindset.
- Excellent communication and interpersonal skills.
- Experience in the power sector (high voltage transformers grid integration service) sector.
- Knowledge of specific power sector systems and technologies.
- Multilingual capabilities & Complex project implementation record.
- Proficiency in both spoken & written English language is required.
Required Experience:
Manager
#J-18808-LjbffrField Service Manager
Posted today
Job Viewed
Job Description
time type Full time
posted on Posted Today
time left to apply End Date: September 13, 2025 (29 days left to apply)
job requisition id R0099933
Location:
Abu Dhabi, Abu Dhabi, United Arab EmiratesJob ID:
R0099933Location:
Abu Dhabi, Abu Dhabi, United Arab EmiratesJob ID:
R0099933Date Posted:
2025-08-13Company Name:
HITACHI ENERGY SYSTEMS LLCProfession (Job Category):
Engineering & ScienceJob Schedule:
Full timeRemote:
NoJob Description:
The opportunity
Hitachi Energy is seeking a Field Service Manager (Service Operations). In this role we will be responsible for overseeing and optimizing Field Service Operations at Hitachi Energy Services - UAE, ensuring high- quality service delivery and customer satisfaction. Additionally, the role will focus on expanding our Field Service population in line with Service and New Business growth in UAE & assigned market countries Oman, Pakistan. The role works closely with operations, training network and to be able drive operational excellence in Field service team and lead a team of Field service engineers. This role reports directly to the Local Service Unit Manager – UAE (LSU PGSV UAE).
How you'll make an impact
- Leading, developing and managing the requirements for the role and competence matrix of Field Service Network for the UAE's Hitachi Energy Service division and the Field Service Network capabilities and capacity planning, standard framework, tools and standards.
- Foster a culture of continuous improvement and operational excellence within the Field Service Operations.
- Foster a culture of strong collaboration between the factories, service units and functions.
- Attending site escalation meetings. Lead Team of field service engineers to ensure the service projects are executed with safety and quality.
- Participate in critical project reviews. Ensure projects costs are within limits, overruns are flagged early.
- Ensure regular updates project progress, timesheets, Co-ordinate with different departments in factory such as Engineering, Sales, SCM, PM etc. to get the required information for smooth execution of service projects.
- Measure team KPIs and report monthly. Take necessary measures to focus KPI that are not achieving the target.
- Provide update to Service management team on statuses of various service projects.
- Ensure all the team / individuals are audited and audit shortcomings are followed up and closed on time.
- Coordinating with internal teams (technical, operations, finance, and legal) for proposal preparation, delivery, and project execution from time to time and maintaining contact with various suppliers & service vendors.
- You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
- Living Hitachi Energy's core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your background
- A bachelor's degree in electrical or mechanical engineering is preferred.
- Minimum 5 years of experience in leading large teams, strong leadership and team management skills.
- Strong customer focus and result oriented.
- Excellent analytical and problem-solving abilities & Strong communication and interpersonal skills.
- Ability to work in a fast-paced, dynamic environment and to work independently, with a strategic and result-oriented mindset.
- Excellent communication and interpersonal skills.
- Experience in the power sector (high voltage, transformers, grid integration, service) sector.
- Knowledge of specific power sector systems and technologies.
- Multilingual capabilities & Complex project implementation record.
- Proficiency in both spoken & written English language is required.
Hitachi brings together the world's greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That's why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world's biggest challenges.
Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe.
From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there's no challenge too great for our pioneers. And there's no shortage of opportunities for you to make a difference.
Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.
Contact UsE-mail us f or data privacy inquiries or technical support.
#J-18808-LjbffrField Service Manager
Posted today
Job Viewed
Job Description
Key Responsibilities
Technical Expertise
- Refine and optimize field service procedures for downhole products tailored to meet diverse customer field conditions.
- Collaborate with PID downhole product specialists to revise and improve procedures as needed.
- Ensure all field service activities are documented by site personnel meeting company and audit compliance requirements.
- Provide technical guidance to field service teams for inspecting downhole products.
- Support QA/QC teams in resolving customer claims and conducting investigations related to service activities.
- Consolidate and share lessons learned and best practices for continuous improvement.
- Verify the compatibility of running tools and accessories with fiberglass pipes.
Competency Development
- Oversee the skill development and competency levels of field service engineers.
- Design and implement training programs to certify engineers and enhance their expertise.
- Assist in recruiting qualified field service engineers for downhole operations.
- Ensure customer service expectations are consistently met or exceeded.
Field Service Coordination
- Work closely with sales teams to monitor and forecast the demand for field service engineers.
- Ensure sufficient manpower is available to support downhole operations across all geographical markets.
- Collaborate with local field service managers to maximize resource utilization.
- When necessary coordinate temporary assignments of engineers outside their designated regions.
- Maintain detailed reporting of all downhole service activities.
Service Development
- Identify emerging service needs and work with relevant departments to develop new solutions.
- Support global sales teams in promoting the service portfolio with a clear value proposition.
- Define and review service contract scopes of work (SOW) as required.
Quality Health Safety and Environment (QHSE)
- Comply with all safety quality and environmental protocols and regulations.
- Actively report unsafe practices incidents or safety violations.
- Promote a strong safety culture and ensure consistent service quality worldwide.
- Participate in QHSE audits incident investigations customer claims and performance reviews.
- Encourage knowledge sharing and the adoption of best practices within field service teams.
Communication Scope
- Internal: Collaborate with field service managers PID project teams market development technical sales production and QC departments.
- External: Work with end-users service providers contractors subcontractors and third-party inspectors.
Decision-Making Authority
- Responsible for allocating manpower and managing site activities.
Skills and Qualifications
Required Education:
- Bachelor s degree in Mechanical or Petroleum Engineering (preferred).
Experience:
- 5 10 years of experience managing Drilling & Workover Services operations including resource allocation.
- Extensive field experience in Drilling and Workover operations Tubular Running Services and fiberglass pipe manufacturing and installation.
- Strong commercial acumen to identify and develop new service opportunities.
Core Competencies:
- Leadership & Teamwork
- Problem Solving
- Effective Communication & Presentation
- Strategic Commercial Thinking
- Analytical Skills & Reporting
STRAGO an equal employment opportunity employer is recruiting on behalf of our client. If your application aligns closely with the required profile you will be contacted to proceed with the selection process.
#J-18808-LjbffrField Service Manager
Posted today
Job Viewed
Job Description
Hitachi Energy is seeking a Field Service Manager (Service Operations). In this role we will be responsible for overseeing and optimizing Field Service Operations at Hitachi Energy Services - UAE, ensuring high- quality service delivery and customer satisfaction. Additionally, the role will focus on expanding our Field Service population in line with Service and New Business growth in UAE & assigned market countries Oman, Pakistan. The role works closely with operations, training network and to be able drive operational excellence in Field service team and lead a team of Field service engineers. This role reports directly to the Local Service Unit Manager – UAE (LSU PGSV UAE).
How you'll make an impact
- Leading, developing and managing the requirements for the role and competence matrix of Field Service Network for the UAE's Hitachi Energy Service division and the Field Service Network capabilities and capacity planning, standard framework, tools and standards.
- Foster a culture of continuous improvement and operational excellence within the Field Service Operations.
- Foster a culture of strong collaboration between the factories, service units and functions.
- Attending site escalation meetings. Lead Team of field service engineers to ensure the service projects are executed with safety and quality.
- Participate in critical project reviews. Ensure projects costs are within limits, overruns are flagged early.
- Ensure regular updates project progress, timesheets, Co-ordinate with different departments in factory such as Engineering, Sales, SCM, PM etc. to get the required information for smooth execution of service projects.
- Measure team KPIs and report monthly. Take necessary measures to focus KPI that are not achieving the target.
- Provide update to Service management team on statuses of various service projects.
- Ensure all the team / individuals are audited and audit shortcomings are followed up and closed on time.
- Coordinating with internal teams (technical, operations, finance, and legal) for proposal preparation, delivery, and project execution from time to time and maintaining contact with various suppliers & service vendors.
- You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
- Living Hitachi Energy's core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your background
- A bachelor's degree in electrical or mechanical engineering is preferred.
- Minimum 5 years of experience in leading large teams, strong leadership and team management skills.
- Strong customer focus and result oriented.
- Excellent analytical and problem-solving abilities & Strong communication and interpersonal skills.
- Ability to work in a fast-paced, dynamic environment and to work independently, with a strategic and result-oriented mindset.
- Excellent communication and interpersonal skills.
- Experience in the power sector (high voltage, transformers, grid integration, service) sector.
- Knowledge of specific power sector systems and technologies.
- Multilingual capabilities & Complex project implementation record.
- Proficiency in both spoken & written English language is required.
Experience Management
Job function Engineering & Science
Contract Regular
Publication date 2025-08-13
Reference number R0099933
About Hitachi EnergyHitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.
With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.
Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.
#J-18808-LjbffrBe The First To Know
About the latest Field service manager Jobs in United Arab Emirates !
Field Service Manager
Posted today
Job Viewed
Job Description
The opportunity
Hitachi Energy is seeking a Field Service Manager (Service Operations). In this role, you will oversee and optimize Field Service Operations at Hitachi Energy Services - UAE, ensuring high-quality service delivery and customer satisfaction. The role also focuses on expanding our Field Service team in line with Service and New Business growth in UAE and other markets such as Oman and Pakistan. You will work closely with operations, training networks, and other departments to drive operational excellence and lead a team of Field Service Engineers. This role reports directly to the Local Service Unit Manager – UAE (LSU PGSV UAE).
How you’ll make an impact
- Lead, develop, and manage the requirements for the Field Service Network in the UAE, including competence matrix, capabilities, and capacity planning.
- Foster a culture of continuous improvement and operational excellence within Field Service Operations.
- Promote strong collaboration between factories, service units, and functions.
- Lead site escalation meetings and oversee a team of field service engineers to ensure safety and quality in service project execution.
- Participate in critical project reviews, monitor project costs, and flag overruns early.
- Provide regular updates on project progress, manage timesheets, and coordinate with departments such as Engineering, Sales, SCM, and Project Management for smooth project execution.
- Measure team KPIs, report monthly, and implement corrective actions for KPIs not meeting targets.
- Update the Service management team on the status of various service projects.
- Ensure audits are conducted for the team and follow up on audit shortcomings.
- Coordinate with internal teams and external vendors for proposals, delivery, and project execution.
- Ensure compliance with applicable regulations, procedures, and guidelines.
- Uphold Hitachi Energy’s core values of safety and integrity, taking responsibility for personal actions and caring for colleagues and the business.
Your background
- Bachelor’s degree in electrical or mechanical engineering preferred.
- At least 5 years of experience leading large teams with strong leadership skills.
- Customer-focused and result-oriented.
- Excellent analytical, problem-solving, communication, and interpersonal skills.
- Ability to work in a fast-paced, dynamic environment independently with a strategic mindset.
- Experience in the power sector (high voltage, transformers, grid integration, service).
- Knowledge of power sector systems and technologies.
- Multilingual capabilities and a record of complex project implementation.
- Proficiency in spoken and written English.
Qualified individuals with disabilities may request reasonable accommodations during the application process through our website, providing contact details and specific accommodation needs. This service is specifically for applicants requiring accessibility assistance due to disability. Messages for other purposes will not be responded to.
#J-18808-LjbffrField Service Manager
Posted 2 days ago
Job Viewed
Job Description
Location:
Abu Dhabi Abu Dhabi United Arab EmiratesJob ID:
R0099933Date Posted:
Company Name:
HITACHI ENERGY SYSTEMS LLCProfession (Job Category):
Engineering & ScienceJob Schedule:
Full timeRemote:
NoJob Description:
The opportunity
Hitachi Energy is seeking a Field Service Manager (Service Operations). In this role we will be responsible for overseeing and optimizing Field Service Operations at Hitachi Energy Services - UAE ensuring high- quality service delivery and customer satisfaction. Additionally the role will focus on expanding our Field Service population in line with Service and New Business growth in UAE & assigned market countries Oman Pakistan. The role works closely with operations training network and to be able drive operational excellence in Field service team and lead a team of Field service engineers. This role reports directly to the Local Service Unit Manager UAE (LSU PGSV UAE).
How youll make an impact
- Leading developing and managing the requirements for the role and competence matrix of Field Service Network for the UAEs Hitachi Energy Service division and the Field Service Network capabilities and capacity planning standard framework tools and standards.
- Foster a culture of continuous improvement and operational excellence within the Field Service Operations.
- Foster a culture of strong collaboration between the factories service units and functions.
- Attending site escalation meetings. Lead Team of field service engineers to ensure the service projects are executed with safety and quality.
- Participate in critical project reviews. Ensure projects costs are within limits overruns are flagged early.
- Ensure regular updates project progress timesheets Co-ordinate with different departments in factory such as Engineering Sales SCM PM etc. to get the required information for smooth execution of service projects.
- Measure team KPIs and report monthly. Take necessary measures to focus KPI that are not achieving the target.
- Provide update to Service management team on statuses of various service projects.
- Ensure all the team / individuals are audited and audit shortcomings are followed up and closed on time.
- Coordinating with internal teams (technical operations finance and legal) for proposal preparation delivery and project execution from time to time and maintaining contact with various suppliers & service vendors.
- You will be responsible for ensuring compliance with applicable external and internal regulations procedures and guidelines.
- Living Hitachi Energys core values safety and integrity which means taking responsibility for your own actions while caring for your colleagues and the business.
Your background
- A bachelors degree in electrical or mechanical engineering is preferred.
- Minimum 5 years of experience in leading large teams strong leadership and team management skills.
- Strong customer focus and result oriented.
- Excellent analytical and problem-solving abilities & Strong communication and interpersonal skills.
- Ability to work in a fast-paced dynamic environment and to work independently with a strategic and result-oriented mindset.
- Excellent communication and interpersonal skills.
- Experience in the power sector (high voltage transformers grid integration service) sector.
- Knowledge of specific power sector systems and technologies.
- Multilingual capabilities & Complex project implementation record.
- Proficiency in both spoken & written English language is required.
Required Experience:
Manager
#J-18808-LjbffrField Service Manager
Posted 2 days ago
Job Viewed
Job Description
time type Full time
posted on Posted Today
time left to apply End Date: September 13, 2025 (29 days left to apply)
job requisition id R0099933
Location:
Abu Dhabi, Abu Dhabi, United Arab EmiratesJob ID:
R0099933Location:
Abu Dhabi, Abu Dhabi, United Arab EmiratesJob ID:
R0099933Date Posted:
2025-08-13Company Name:
HITACHI ENERGY SYSTEMS LLCProfession (Job Category):
Engineering & ScienceJob Schedule:
Full timeRemote:
NoJob Description:
The opportunity
Hitachi Energy is seeking a Field Service Manager (Service Operations). In this role we will be responsible for overseeing and optimizing Field Service Operations at Hitachi Energy Services - UAE, ensuring high- quality service delivery and customer satisfaction. Additionally, the role will focus on expanding our Field Service population in line with Service and New Business growth in UAE & assigned market countries Oman, Pakistan. The role works closely with operations, training network and to be able drive operational excellence in Field service team and lead a team of Field service engineers. This role reports directly to the Local Service Unit Manager – UAE (LSU PGSV UAE).
How you’ll make an impact
- Leading, developing and managing the requirements for the role and competence matrix of Field Service Network for the UAE’s Hitachi Energy Service division and the Field Service Network capabilities and capacity planning, standard framework, tools and standards.
- Foster a culture of continuous improvement and operational excellence within the Field Service Operations.
- Foster a culture of strong collaboration between the factories, service units and functions.
- Attending site escalation meetings. Lead Team of field service engineers to ensure the service projects are executed with safety and quality.
- Participate in critical project reviews. Ensure projects costs are within limits, overruns are flagged early.
- Ensure regular updates project progress, timesheets, Co-ordinate with different departments in factory such as Engineering, Sales, SCM, PM etc. to get the required information for smooth execution of service projects.
- Measure team KPIs and report monthly. Take necessary measures to focus KPI that are not achieving the target.
- Provide update to Service management team on statuses of various service projects.
- Ensure all the team / individuals are audited and audit shortcomings are followed up and closed on time.
- Coordinating with internal teams (technical, operations, finance, and legal) for proposal preparation, delivery, and project execution from time to time and maintaining contact with various suppliers & service vendors.
- You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
- Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your background
- A bachelor’s degree in electrical or mechanical engineering is preferred.
- Minimum 5 years of experience in leading large teams, strong leadership and team management skills.
- Strong customer focus and result oriented.
- Excellent analytical and problem-solving abilities & Strong communication and interpersonal skills.
- Ability to work in a fast-paced, dynamic environment and to work independently, with a strategic and result-oriented mindset.
- Excellent communication and interpersonal skills.
- Experience in the power sector (high voltage, transformers, grid integration, service) sector.
- Knowledge of specific power sector systems and technologies.
- Multilingual capabilities & Complex project implementation record.
- Proficiency in both spoken & written English language is required.
Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges.
Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe.
From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference.
Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.
Contact UsE-mail us f or data privacy inquiries or technical support.
#J-18808-Ljbffr