1 423 Field Support jobs in the United Arab Emirates

• To support daily technical support activities for IT equipment and application management.
• Focusing on the guest/user related queries and assistance.
• Co-ordinating with the vendors and other functional departments to fix day to day IT issues and ensure stable Operations.
• Performing daily check list and the system changes adhered to organizational policies.
• Administration and maintenance of the assigned BU’s IT Infrastructure.
• Provide the requested data to the line manager for OPEX and CAPEX budget preparation.
• Administration of servers, IDF/MDF which includes ensuring performance, health and event log monitoring, hardware installation, etc.
• IT Asset management.
• Administration of Cisco Call Manager/AEI phones and VC unit assistance during meetings.
• Basic management of user accounts through AD.
• Asset preparation (MAC and Windows) and profile configuration for on-boarding employees
• Conduct remote desktop troubleshoot to end-users along with documentation and ticketing system.
• Provide daily and monthly reports/statistics to the management.
• Co-ordinating with business to understand new IT related requirements and challenges to ensure efficient and smooth running of the operations

Name

Current Location

Current CTC

Attach Resume (only in doc, docx or pdf format less than 1MB)

• To support daily technical support activities for IT equipment and application management.
• Focusing on the guest/user related queries and assistance.
• Co-ordinating with the vendors and other functional departments to fix day to day IT issues and ensure stable Operations.
• Performing daily check list and the system changes adhered to organizational policies.
• Administration and maintenance of the assigned BU's IT Infrastructure.
• Provide the requested data to the line manager for OPEX and CAPEX budget preparation.
• Administration of servers, IDF/MDF which includes ensuring performance, health and event log monitoring, hardware installation, etc.
• IT Asset management.
• Administration of Cisco Call Manager/AEI phones and VC unit assistance during meetings.
• Basic management of user accounts through AD.
• Asset preparation (MAC and Windows) and profile configuration for on-boarding employees
• Conduct remote desktop troubleshoot to end-users along with documentation and ticketing system.
• Provide daily and monthly reports/statistics to the management.
• Co-ordinating with business to understand new IT related requirements and challenges to ensure efficient and smooth running of the operations

Name

Current Location

Current CTC

Attach Resume (only in doc, docx or pdf format less than 1MB)

We're seeking a dedicated Field Support & Integration Specialist to join our team.

This role plays a critical part in the service launch of new customers, supporting system activations and over-the-air system checks for new installations of the onboard In-Flight Connectivity (IFC) solution.

The ideal candidate will have good judgment, initiative, and specialized technical expertise to understand problems and develop recommended solutions. A background in commercial aircraft systems, specifically electrical and avionics equipment fixing and testing is required.

• Assist customers with the planning and execution of maintenance, fixing and repair efforts.
• Ensure complete and accurate documentation and records of all maintenance work performed on customer aircraft.
• Travel to customer maintenance locations on short notice to support fixing and repair operations.
• Provide training to maintenance vendors and airline personnel on installation and maintenance of the IFC solution.
• Ensure all required and preventative maintenance is performed in accordance with company and regulatory requirements.

• A degree in Aircraft Maintenance, Electrical Engineering, Computer Science or equivalent experience /other relevant field preferred.
• Ability to interpret technical manuals and schematics including engineering items supporting the installation and repair of the IFC system.
• Prior experience in a Technical Support or NOC role preferred.
• Ability to work a flexible schedule in a 24x7 environment as needed to support round-the-clock operations.

Viasat values diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.

Viasat is committed to providing an inclusive and welcoming environment for all employees and applicants. We believe that diversity and inclusion are essential to our success and we strive to create a workplace where everyone feels valued and respected.

Join to apply for the IT Field Support role at Dicetek LLC

1. Proactively resolve software and hardware problems through on-site support or remote assistance by liaising with the central IT support helpdesk within a limited timeframe to ensure client satisfaction.
2. Liaise with network engineers to provide suitable network access and implement changes as per business requirements and set procedures.
3. Coordinate with suppliers and vendors to resolve issues according to SLA agreements.
4. Assist in implementing IT business applications across DHRE, providing relevant information for seamless execution during the implementation phase.
5. Gather business information for IT requirements and prepare primary reports for the team.
6. Contribute to developing knowledge databases to document common issues, responses, and solutions faced by users.
7. Maintain accurate monthly inventory of all company IT equipment and prepare inventory reports.
8. Handle preventive maintenance of all IT equipment to prevent breakdowns and ensure smooth business operations.
9. Provide oversight and guidance to the team to resolve ongoing IT operational issues.
10. Oversee and reconcile email account licenses.
11. Analyze and process business requirements for IT infrastructure, including site setup, changes, and cancellations, covering site surveys, BoQ, service requests, internet, cabling, devices, and communications.
12. Ensure the security and privacy of networks and computer systems.

• 1-4 years of relevant experience.
• UAE Driver's License with a car is required to support site offices.

• Employment Type: Contract
• Job Function: Information Technology
• Industry: IT Services and Consulting

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

The Field Support & Integration Engineer, is a key member of ViaSat’s Commercial Airline Support team, which helps deliver and maintain ViaSat’s best-in-class “ViaSat In-Flight Connectivity” services to our Commercial Airline, Business Jet and Maritime customers.

The Field Support & Integration Engineer plays a critical part in the service launch of new customers, supporting system activations and over-the-air system checks for new installations of the ViaSat onboard In-Flight Connectivity (IFC) solution. The Field Support & Integration Engineer ensures that all work is carried out in accordance with ViaSat procedures and airline manuals, following CASA regulations. Additional key responsibilities include providing training, on-site, and remote support to customer maintenance representatives during installation, activation and maintenance of ViaSat IFC equipment, including software loads and updates. This role works in collaboration with ViaSat’s customer partners to support and close the daily maintenance issues. Verbal and written interaction with airlines and OEM’s are frequent and must be delivered professionally.

The Field Support & Integration Engineer collaborates with internal and external partners, and must be able to communicate effectively with diverse audiences including engineering teams, program management, customers, and third party partners & suppliers.

This position requires contributing to shared knowledge, documentation, training of peers and other partners, and may require travel to other ViaSat offices, customer locations, and airline maintenance locations up to 75%.

The ideal candidate will have a background in commercial aircraft systems, specifically electrical and avionics equipment fixing and testing. The critical nature of the work requires good judgment, initiative and specialized technical expertise to understand problems and develop recommended solutions. This role must be comfortable working both as part of a distributed team, and independently as a remote resource. Prior experience working in a remote/distributed team is a plus.

Experience with hardware and software elements involved in IP networking and satellite communications is preferred. Familiarity with UNIX/LINUX configuration, and ability to capture and interpret network traces is a plus.

Key responsibilities are:

• Assist ViaSat’s customers with the planning and execution of maintenance, fixing and repair efforts.
• Ensure complete and accurate documentation and records of all maintenance work performed on customer aircraft.
• Travel to customer maintenance locations on short notice to support fixing and repair operations.
• Provide training to maintenance vendors and airline personnel on installation and maintenance of the ViaSat IFC solution.
• Ensure all required and preventative maintenance is performed in accordance with company, airline and EASA/FAA regulations.
• Establish and maintain working relationships with OEM’s, airline partners, and third-party maintenance personnel.
• Provide remote assistance to support diagnostic checks on ViaSat IFC equipment installed on customer aircraft.
• Provide a timely remote response and resolution to any service inquiry related to installation and maintenance.
• Ensure all install aids and equipment required to maintain the ViaSat IFC service is available and up to date.
• Assist Field Support Manager in the development of improved maintenance and preventative maintenance of the ViaSat IFC solution.

• Associate’s Degree in Aircraft Maintenance, Electrical Engineering, Computer Science or equivalent experience /other relevant field preferred
• Ability to interpret technical manuals and schematics including engineering items supporting the installation and repair of the ViaSat IFE system.
• Prior experience in a Technical Support or NOC role preferred
• Prior experience working in a field support capacity
• Experience in IP networking
• Prior experience working with Linux/Unix
• Ability to work a flexible schedule in a 24x7 environment as needed to support round-the-clock operations
• Strong written and verbal communication skills, including the ability to present complex technical material to a variety of audience.
• Ability to travel up to 75%, including internationally.

• A background in Avionics and Aircraft maintenance.
• Prior experience with RF Satellite or Wireless Communication systems
• Experience working as part of a virtual team with remote supervision

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here .

• Review all NOC requests that require auditing related to iron and metal works at external sites and bridges.
• Ensure compliance of civil works to design requirements, specifications and project plan while making sure of implementing MCC policies & regulations.
• Review and evaluate NOC requests requiring structural audits.
• Conduct technical assessments of iron and metal works in field locations and bridge structures.
• Ensure compliance with relevant engineering standards and safety regulations.
• Provide expert recommendations and approvals for structural elements in submitted requests.
• Coordinate with other engineering and inspection teams for field visits and assessments.
• Prepare technical reports and maintain documentation for audit records
• Overseeing project management, like tracking budgets and maintaining a database of projects and their progress.
• Ensure structure can withstand the stress and pressure imposed by use and the environment.
• Calculate stability, strength and rigidity and make sure the right materials are used for each project, whether it is a new-build, conversion or renovation.
• Scheduling and coordination of project interactions among client, consultants, contractors, and local stakeholders.
• Participate in negotiations with regulatory agencies and in public meetings in support of clients.
• Participates in weekly progress meetings to review project status and formulate action items.
• Performs other responsibilities associated with this position as may be appropriate

• Bachelor's Degree in civil engineering or equivalent
• Minimum of 10 years practical experience years' experience in the infrastructure and roads works.
• Proven experience in structural engineering, particularly with iron and metal structures.
• Strong understanding of structural codes and field audit procedures.
• Excellent communication and report-writing skills.
• Ability to work effectively in field environments and under tight deadlines
• Arabic speaker preferrable.

We strive to create an inclusive workplace where everyone feels valued and respected. We welcome candidates from diverse backgrounds and are committed to equal employment opportunities.

Job Title: Field Support Specialist

The Field Support Specialist will be responsible for delivering high-quality technical assistance to ensure seamless IT operations and exceptional user experience.

• Providing timely and effective support for IT equipment and application management.
• Collaborating with vendors and internal teams to resolve daily IT issues and maintain stable systems.
• Ensuring adherence to organizational policies and procedures.
• Maintaining assigned Business Unit's IT infrastructure and performing regular checklists.

1. Monitoring servers, IDF/MDF performance, health, and event logs, as well as hardware installation and maintenance.
2. Managing IT assets and ensuring accurate inventory records.
3. Configuring and maintaining Cisco Call Manager/AEI phones and providing VC unit assistance during meetings.
4. Basic administration of user accounts through Active Directory.
5. Preparing and configuring employee workstations (MAC and Windows) and profiles for onboarding.
6. Conducting remote desktop troubleshooting and documenting incidents in the ticketing system.
7. Delivering daily and monthly reports to management, highlighting key statistics and trends.
8. Communicating with business stakeholders to understand new IT requirements and challenges, ensuring efficient operations.

Join to apply for the Field Sales Support Specialist role at Nudura Insulated Concrete Forms

Join to apply for the Field Sales Support Specialist role at Nudura Insulated Concrete Forms

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BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Tremco Barrier Solutions Inc., Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
If you’re looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you’ve found it with us.
Tremco Roofing and Building Maintenance is currently searching for a Field Sales Support Specialist in Southern California.
The Field Support Specialist works closely with the Commercial Roofing Sales Representative to support and increase the sales activity in the Sales Representative’s region. Maintains accounts through prospecting, closing, and providing solid market presence including serving customers.
Developing Business

• Preparing and/or distributing marketing materials
• Inspection and evaluation of the property
• Preparing roof drawings and sketches
• Preparing scope of work documents
• Preparing proposals
• Attending sales calls
• Pricing patch and repair jobs
• Providing technical expertise
• Attending meetings with the architect, contractor and/or owner
  

• Identifying, analyzing, resolving problems
• Preparing reports to owners regarding the condition of roofs.
• Project site visits to monitor installation of Tremco roofing products
• Identification of any aspect of installation that does not comply with specifications
• Review and resolve concerns of architects, contractors and owners regarding Tremco’s installation instructions
• Coordinating visits with contractors
• Preparing reports on progress and problems for the Sales Representative.
• QA/ QA+ inspections
• Tremcare Gold Service (periodic visual inspection with minor repairs being addressed where detected on Tremco warranted roofs only).
• Identifying and troubleshooting problems arising during installation and the lifecycle of the roof
  

• Conducting diagnostic infra-red scans of roofs
• Taking photographs
• Preparing CADD drawings
• Delivering or picking up samples, documents or small products from/to architects, owners and contractors.
  

• Minimum: Associates degree or equivalent from two-year college or technical school; or combination of education and experience.
• Must have a minimum of two to three years of related hands-on experience and/or training in a similar role.
• Prior sales and/or customer related experience in roofing industry required.
  

• Thorough understanding and application of roofing and waterproofing contracting standards.
• Experience with MS Word, Excel and familiarity with CADD
• Excellent written and verbal communication skills.
• Excellent interpersonal and organizational skills.
• Ability to build relationships and deliver exceptional customer service.
• Good analytical, troubleshooting, and problem-solving skills.
• Ability to read, analyze and interpret general business and technical information, e.g. professional journals and periodicals, technical procedures, or governmental regulations.
• Ability to draft reports, business correspondence and similar documents.
• Ability to effectively present information and respond to questions from customers, contractors, and architects.
• Ability to communicate business and technical information (e.g. information relating to status of projects, remediation plans, and customer concerns) to Sales Representative.
• Intermediate skills: ability to calculate figures and amounts such as discounts, interest, commissions, proportions, area, circumference and volume.
  

• Job Identification 11305
• Job Category Sales Support / Customer Service
• Posting Date 05/27/2025, 06:30 PM
• Job Schedule Full time
• Job Shift Day
• Locations 3735 Green Road, Beachwood, OH, 44122, US (Remote)

• Seniority levelEntry level

• Employment typeFull-time

• Job functionOther
• IndustriesWholesale Building Materials

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Candidate should be proficient in communication and capable of resolving IT-related issues promptly. The ideal candidate is proactive, a quick learner, and passionate about IT.

Responsibilities include providing onsite and remote support to customers with a focus on high-quality customer service and technical expertise.

Immediately escalate advanced cases to L2 and L3 teams.

Research, resolve, and respond to customer issues/support cases received via telephone, email, and web portal, adhering to company quality standards.

Document technical issues clearly within support incidents.

Evaluate issues and resolutions to contribute to the Technical Support Knowledgebase.

Provide timely follow-up to user questions according to established SLAs.

Utilize common sense, logical instructions, pre-established guidelines, and the knowledge base to perform job functions.

Acquire and maintain knowledge of existing and new products and services to deliver accurate and efficient customer support.

Communicate issue status clearly to customers in line with SLAs.

Lead customer issue resolution efforts by coordinating with various company divisions.

Listen attentively to customers, ask probing questions, determine the minimum data set required, analyze information, and synthesize it into a resolution plan.