1 485 Fitness First jobs in the United Arab Emirates

The candidate will be responsible for:

1. Serving as the primary point of contact for the customers and all internal Galaxy offices.
2. Relationship management with customers and developing an understanding of their business needs.
3. Managing the end-to-end process of air export movement, by working closely with the customer and internal stakeholders.
4. Proactively tracking the shipments and notifying the customers whenever required.
5. Communicating the changes/deviations from the earlier devised plan, post discussion with the team, to avert risks in routing or movement.
6. Resolving customer issues by engaging suitable stakeholders.
7. Monitoring booking trends and following up with customers to increase sales and optimize the customer service experience.
8. Maintaining accurate records and documentation and ensuring compliance with all relevant regulations and standards.

Job Type: Full Time

Job Location: Dubai

Basic required skills:

• Excellent communication and interpersonal skills.
• Fluent in Hindi and English (oral and written).
• Computer literate.
• Familiar with MS Office tools.
• Familiar with international logistics and freight forwarding (ocean/air & import/export).

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Overview

Customer Service Jobs in Dubai . The Customer Service Jobs in Dubai open the gate to the world where communication is the touch with the culture. As a customer service professional inarguably the global capital, you will not simply be picking up the phone, you will have the privilege of making new friends in every walk of life.

Looking for a Customer Service Employee in Dubai, UAE. The Candidate must be able to get along with other employees and ensure the customer is duly satisfied with the services provided.

The candidate should be amicable and polite at all along toward ensuring the highest standards of customer satisfaction. Preference will be given to applicants with experience; However, those with no experience can still apply. Salary ranges from AED4500 to AED5500. Call for further information.

Call Centre representatives are an essential part of the team and must possess good communication skills with a customer orientation.

The main job description covers the processing of incoming calls and outbound calls concerning customers, covering inquiries about products and services, complaints, resolution, and overall client satisfaction.

A candidate for the position should possess excellent communication and listening skills while being patient and remaining calm, working in a high-pressure environment.

Preference will be given for past experiences in customer service or call centres. But those without experience will be given training.

We are looking for a Telephone Operator who will be smart and courteous and who will be part of a multi-national company in Dubai.

The selected candidate, as per the requirement, will act as the first point of contact on behalf of every caller, such that all incoming and outgoing calls should be handled competently and with zeal.

• Take and transfer incoming telephone calls, pass and receive calls promptly and proficiently.
• Be informative to callers by giving them correct information on services and departments of the company, and people who may be called.
• Maintain an updated internal directory of extensions, contact numbers, and staff schedules.
• Take messages accurately and ensure timely delivery to appropriate recipients.
• Maintain strict confidentiality with respect to caller information and internal communication.
• Help staff and departments with making outgoing calls when needed.
• Handle urgent/emergency calls and make protocol per protocol.
• Must operate the telephone switchboards, multi-line systems, or communication software.

• High school diploma or equivalent.
• Professional experience in a telephone operator capacity or receptionist, in customer service or similar position. Excellent, clear speaking voice with professional etiquette on the phone.
• Excellent verbal communication and listening skills. Be able to multitask while staying calm under pressure.
• Basic PC and general knowledge of phone systems.

Looking for a Customer Service Executive who would assist consumers in Dubai and resolve their concerns. Anyone interested can WhatsApp their CV to our number.

• Reception of customer calls and messages
• Providing accurate information and solutions

Dubai, UAE is urgently in Need of a Receptionist. Both Males and females can apply. Coordinating and making reservations for Medical tests/Emirates ID applications.

• Support for the HR department.
• Visa processing & coordinating with the PROs

Cooperative Office Staff for a well-known company in Dubai. Fore candidate for the position has to be well-organized and can out various office-relatedadministrativeadministrationjobsjobs, including clerical jobs, so that it facilitates all functionalities within the office.

The basic roles and functions are document management, scheduling meetings, email management, and assisting the senior employees in undertaking assigned duties every day.

We are currently seeking a Dubai Driver. Please have some prior experience before applying. Interested candidates can send their CV through WhatsApp.

• Safely operate the assigned vehicle to transport passengers or deliver goods. Perform all applicable traffic laws and safety regulations.
• Conduct daily checks on a vehicle and ensure proper maintenance high quality customer care, and practice a professional image of the company.
• Earlier, plan the most optimal travel route in the shortest time and with minimum fuel usage.
• Ensure good conditions of the car and write about the mechanical fix.
• Maintain the records of trips, mileage, and usage of fuel.

We are looking for a cashier at our restaurant who meets good customer care services, someone who could scan selections for the customer, ensure prices and quantities are accurate, accept payment, then gives receipts for it, respond to inquiries, as well as give helpful information about customers’ products, promotions or directions to an item location.

You have to attend, though, responding to complaints, refunding or exchanging items, and keeping a clean work area.

Sales rep needed. An excellent verbal skill set is to be developed to make this a successful digressive dealing in the sales and generation of leads, and prospecting for customers.

• Present, promote, and sell products/services by solid arguments to existing and prospective customers.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.

• Proven work experience as a Sales Representative.

Our hospitality functions need a front desk agent. The responsibilities of this po, position include, but are not limited to, toting customers, managing check-in and check-out, processing payments, and handling inquiries. The successful candidate must have customer service skills and professionalism.

Urgently looking for a Sales Lady and Salesman for the company in Dubai. Salary from 3500 AED to 5000 AED. Accommodations, transportation, and visa will be covered other benefits as mentioned under the UAE Labor Law. Please Share your CV through WhatsApp.

• Greet and assist customers’ needs & queries about products and services.
• Advanced product/brand knowledge.
• Carry out promotion of products and visual merchandising and displays.
• Filipino, Indian, and Nepalese nationals can apply.

Baristas are required to prepare and serve hot and cold beverages including various kinds of coffee and tea. Barista duties also consist of educating customers with respect to our drinks menu, recommending based on customers’ likes or preferences, up-selling, special items and taking orders.

The candidate should possess good knowledge regarding brewing equipment operation, customer service and be flexible concerning schedule. Note: This position comprises salary and tips in compensation.

• Welcome customers at the entry
• Hand out the drink menu and answer questions regarding ingredients
• Take orders, while paying close attention to detail (e.g., preferences in coffee blend, dairy, and sugar ratios)

Dubai is waiting for cashiers who can speak very well and have a friendly attitude. Cashiers are meant to be trained for managing impressive transactions, making sure of accurate cash registers, and finally providing the best services to customers of retail stores, supermarkets, malls

We’re looking for a customer service representative to address inquiries and complaints from customers. You will also be required to do order, amendment, and escalation of complaints using those channels of communication.

The experienced Restaurant Supervisor goes beyond the call of duty in supervising day operations and beyond exceptional service to our guests.

The key responsibilities include front-of-house team management, coordinating shifts, ensuring cleanliness and food safety standards, addressing customer concerns, cutting through inventories, and ensuring the restaurant’s smooth operation.

Right experience managing restaurant affairs; excellent communication and leadership skills; strong commitment to being a provider of excellent customer service. A positive outlook and the ability to withstand high-pressure situations must exist within her or him. customer care

A customer service assistant is not to be hired, and also issues and complaints from customers are managed. This includes order and change processing as well as the escalation of complaints across various channels.

Being outstanding in this role requires one to remain calm in frustrating situations with customers while possessing experience with handling computers.

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Job Summary:

The Customer Service & Listings Agent plays a key role in supporting clients and internal real estate agents by handling inquiries, managing property listings, and ensuring a seamless customer experience. This role combines excellent customer service skills with strong attention to detail for managing property data across multiple platforms.

Key Responsibilities:

• Respond promptly to customer inquiries via phone, email, and online channels regarding property availability, viewing schedules, or general inquiries.
• Provide accurate information about real estate services, listings, and procedures.
• Assist clients in scheduling property viewings and coordinating with agents.
• Handle minor complaints or service issues and escalate complex matters to supervisors or property consultants.
• Maintain a professional and positive tone in all customer interactions to uphold the company's brand image.
• Upload and update property listings on company website, CRM systems, and property portals (e.g. Bayut, Dubizzle, Property Finder).
• Ensure accuracy of property details, images, prices, and location information.
• Coordinate with agents to collect missing listing data or media (photos, videos, floor plans).
• Monitor expired or outdated listings and ensure timely renewal or removal.
• Track listing performance and generate basic reports if needed.
• Maintain and update client and property records in the CRM system.
• Support the sales and leasing team with documentation or client follow-ups.

Qualifications:

• High school diploma required; diploma or degree in business, real estate, or related field is an advantage.
• 1+ year of experience in customer service, preferably in real estate or a property-related field.
• Strong communication skills (English required; Arabic or other languages are a plus).
• Basic understanding of the real estate market in the UAE.
• Experience with real estate portals (Bayut, Dubizzle, Property Finder) and CRM systems (e.g. PropSpace, Salesforce) is an advantage.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Detail-oriented with strong organizational and multitasking skills.
• Ability to work under pressure and adapt to a fast-paced environment.

Key Responsibilities:

• Source and list available labor camps and staff accommodations for lease or rent.
• Identify and engage potential clients such as construction companies, factories, and manpower agencies.
• Facilitate rental transactions including site visits, negotiation, contract drafting, and handover.
• Maintain up-to-date knowledge of labor camp regulations, safety requirements, and municipality approvals.
• Coordinate with facility managers, and government departments regarding permits and compliance.
• Monitor occupancy rates, rental income, and contract renewals.
• Address client concerns regarding maintenance, utilities, and services.
• Maintain accurate documentation and leasing records.
• Maintain received and due collections and timely deposit to the Accounts department.

Requirements:

• At least 3-5 year of customer service experience ( UAE real estate experience )
• Strong interpersonal and communication skills
• Proficient in MS Office and CRM systems
• Ability to work in a fast-paced, customer-focused environment

What We Offer:

• Competitive salary and benefits
• Career growth opportunities in a leading real estate company
• Friendly and professional work environment

Job Type: Full-time

Pay: AED1.00 - AED2.00 per month

We are looking for a proactive and organized Customer Support & Office Manager to join IFL Watches. This role is integral to our operations and involves a mix of customer interaction, office management, and order fulfillment. If you are detail-oriented, customer-focused, and thrive in a dynamic environment, we'd love to hear from you

Key Responsibilities

Customer Communication

• Respond to customer inquiries via email, phone, WhatsApp, DMs, and social media comments.
• Handle customer queries regarding orders, returns, warranty, and general product questions professionally and efficiently.
• Provide timely updates to customers regarding order statuses, preorders, and any delays.

Office Coordination

• Oversee and manage daily office operations.
• Maintain office supplies and ensure smooth workflow.
• Address administrative tasks, documentation, and reporting needs.

Order Fulfillment

• Assist with packing and shipping orders, ensuring accuracy and timeliness.
• Coordinate with logistics partners to resolve shipping or delivery issues.
• Maintain records of orders, returns, and shipments.

Social Media Engagement

• Monitor and engage with comments, messages, and reviews across social media platforms.
• Escalate critical customer feedback or urgent issues to relevant team members.

Problem Solving & Process Improvement

• Proactively identify areas to improve communication and workflows.
• Suggest and implement solutions to enhance customer experience and operational efficiency.
• Support product launches, custom projects, and special campaigns with coordination tasks.

Skills & Qualifications

• Experience: Minimum 2 years in customer support, office coordination, or related fields.
• Communication: Excellent verbal and written communication in English (Arabic is a plus; additional languages are welcome).
• Tech Savvy: Proficient with email systems, social media platforms, Shopify (or similar), and office tools (Google Workspace / Microsoft Office).
• Organized: Strong multitasking skills, detail-oriented, and able to prioritize in a fast-paced environment.
• Customer-Focused: Passion for delivering exceptional customer service.
• Problem-Solver: Ability to think critically and resolve issues independently or escalate when necessary.

What We Offer

• Full-time role based in Dubai Marina.
• Competitive salary with room for growth.
• A dynamic, luxury-brand environment with international clientele.
• Opportunity to contribute directly to the success and reputation of the brand.

Job Type: Full-time

Experience:

• Customer Service: 2 years (Required)

Language:

• fluent english (Required)

• Client Communication & Relationship Management:Serve as the main liaison between the company and its property owners/investors, managing all inquiries via phone, email, and in-person meetings.
  
  Provide accurate, comprehensive, and timely updates on the status of purchased properties, including construction progress, payment schedules, and project milestones.
  
  Maintain a positive, professional, and empathetic demeanor at all times to ensure exceptional customer experience.
• Inquiry and Issue Resolution:Log, track, and resolve customer complaints, issues, and requests (e.g., unit modifications, documentation queries, post-handover maintenance) efficiently and effectively.
  
  Collaborate cross-functionally with Sales, Legal, Finance, and Technical/Construction teams to expedite solutions and prevent recurrence of issues.
  
  Escalate complex or unresolved client issues to the Customer Service Manager or relevant Head of Department.
• Documentation and Administration:Maintain accurate and detailed records of all customer interactions, complaints, and resolutions within the companies CRM system.
  
  Assist clients with the required documentation for various processes, such as Title Deed registration Oqood, transfer of ownership, and unit handover formalities.
  
  Ensure all client documents and correspondence are managed in compliance with RERA regulations and company policies.
• Process Improvement:Gather and analyze customer feedback to identify service gaps and suggest improvements to customer-facing processes and internal operations.
  
  Participate in efforts to enhance the overall customer experience and drive up client satisfaction scores (e.g., CSAT or NPS).

• Experience: Minimum of 2-3 years of proven experience in a dedicated Customer Service or Customer Relations role, preferably within the Real Estate Development or a similar high-end service industry in the UAE.
• Education: Bachelor's Degree in Business Administration, Communications, or a related field.
• Core Skills:Exceptional verbal and written communication skills in English.
  
  Proficiency in an additional language (e.g Russian, Arabic, Chinese) is a significant advantage due to the diverse clientele in Dubai.
  
  Strong problem-solving, negotiation, and conflict resolution skills.
• Technical Proficiency: Proficiency in using CRM software e.g Salesforce, MS Dynamics, or in-house system and Microsoft Office Suite Word, Excel, Outlook.
• Market Knowledge: Basic understanding of the Dubai real estate market, RERA regulations, and property documentation processes is a strong asset.
• Soft Skills: A customer-centric attitude, high level of professionalism, organizational skills, and the ability to multitask effectively in a fast-paced environment.

Job Description:

We are seeking a detail-oriented and customer-focused E-Commerce Customer Service Representative to join our team. In this role, you'll support and follow our customers, ensuring smooth post-purchase experiences and helping resolve any product-related concerns.

About Us:

We are a fast-growing wholesale and retail electronics suppliers. Our team is passionate about providing excellent service, solving customer issues quickly, and building long-term relationships with our clients.

Responsibilities:

· Provide after-sales support and product-related consultations

· Respond to customer emails professionally and in a timely manner

· Engage with the online customers feedback, comments and reviews

· Answer and manage incoming phone calls

· Organize and maintain the company's email inbox

· Keep track of daily tasks and follow up on open cases

· Help customers troubleshoot basic technical issues with their devices

Requirements:

· Arabic and English languages are required

· 1+ year of experience in Amazon Seller Central, Noon, and Shopify

· 1+ year of experience in online customer service or a related role

· Good communication skills and understanding and learning ability.

· Comfortable handling phone support

· Tech-savvy and quick to learn new tools

· Highly organized and able to manage multiple priorities

· Reliable internet connection and a quiet working environment

· Familiar with laptops and computers hardware

· Ability to work in American time (at least 4pm-2am in Dubai)

About Us:

eSanad Insurance Broker is a trusted insurance intermediary in the UAE, providing comprehensive and customized solutions to individuals and businesses. We are currently seeking a motivated and customer-focused professional to join our team as a Customer Service Executive specializing in Medical Insurance.

Key Responsibilities:

• Handle customer inquiries related to medical insurance policies, claims, and coverage.
• Provide accurate and timely information to clients regarding their insurance options.
• Assist clients with policy applications, renewals, endorsements, and claim submissions.
• Coordinate with insurance providers to resolve customer requests and complaints.
• Maintain customer records and ensure compliance with company and regulatory guidelines.
• Deliver exceptional service to enhance customer satisfaction and loyalty.

Requirements:

• Previous experience in medical/health insurance customer service or insurance brokerage in the UAE (preferred).
• Strong knowledge of UAE medical insurance policies and regulations.
• Excellent communication and interpersonal skills.
• Fluency in English (Arabic and other languages are an advantage).
• Proficiency in MS Office and CRM systems.
• Ability to work under pressure and manage multiple tasks effectively.

What We Offer:

• Competitive salary and benefits package.
• Supportive and professional work environment.

How to Apply:

Interested candidates are invited to send their CV to with the subject line "Customer Service Executive – Medical Insurance" .

Job Type: Full-time

Application Question(s):

• Do you have experience in insurance broker?
• Do you have experience in customer service or medical insurance?
• How many years of work experience do you have?

Job title:
 Customer Representative / Client Coordinator

Location:
 Dubai, UAE (office & showroom; occasional site visits)

Employment type:
 Full-time

About GM Stone

GM Stone is a premium natural stone supplier in Dubai specializing in marble, travertine, limestone and custom stone furniture for high-end residential and hospitality projects. We work closely with architects, designers and contractors to deliver bespoke stone solutions — from samples to finished installation.

Role overview

We're looking for a proactive Customer Representative to be the main point of contact for clients. You'll manage incoming enquiries (WhatsApp, email, phone), prepare quotes and follow-ups, coordinate samples and site visits, and work closely with production and logistics to keep projects moving smoothly.

Key responsibilities

• Respond to client enquiries across email, WhatsApp and phone in a timely, professional manner.
• Prepare quotations, follow-up messages and commercial proposals (use Zoho Books/CRM where required).
• Coordinate sample requests, packaging and shipment; track deliveries.
• Arrange site visits.
• Liaise with production, warehouse and installation teams to track progress and delivery dates.
• Follow up on payments and outstanding invoices, escalating when needed.
• Maintain accurate CRM records and update project progress.
• Support showroom visits and client meetings; prepare sample boards and documentation.
• Handle basic after-sales support and minor warranty follow-ups.

Requirements

• 1–3+ years in customer service or client-facing sales (building materials, construction, FF&E or interior industry preferred).
• Excellent spoken and written English. Additional language(s) an advantage (Russian / Turkish / Arabic).
• Comfortable using CRM tools (Zoho preferred), Microsoft Office, and WhatsApp/Email as main communication channels.
• Strong organisational skills, attention to detail and ability to manage multiple enquiries.
• Professional, polite phone manner and strong written communication.
• UAE residency / ability to work in the UAE; driving license and site-visit flexibility is a plus.

What we offer

• Competitive salary.
• Training and career growth with a growing showroom & projects team.
• Friendly, busy team environment and exposure to high-end projects.
• Standard UAE benefits as per company policy.