87 Flagship Store jobs in the United Arab Emirates

As a key member of our retail team, this role involves driving sales growth and ensuring the smooth operation of our store.

The successful candidate will be responsible for managing and motivating the store team to deliver exceptional customer service and achieve sales targets.

• Develop and implement sales strategies to drive revenue growth and meet business objectives
• Maintain high standards of visual merchandising and store presentation
• Lead and develop the store team to ensure they have the skills and knowledge required to deliver excellent customer service
• Monitor and manage inventory levels to minimize stock losses and maximize sales potential
• Identify and address any operational issues that may impact customer satisfaction or sales performance
• Work closely with the facilities department to maintain a clean and safe store environment
• Recruit, train and develop staff to ensure adequate staffing levels and skill sets

Requirements:

• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Able to work in a fast-paced environment and prioritize tasks effectively
• Proven experience in retail management or a related field
• Familiarity with inventory management systems and procedures
• Ability to analyze sales data and identify trends and opportunities

What We Offer:

• A competitive salary and bonus structure
• Ongoing training and development opportunities
• A dynamic and supportive work environment
• The opportunity to work with a leading retailer

How to Apply:

Please submit your application, including your CV and a cover letter outlining your relevant experience and qualifications.

The Store Manager is a pivotal position in driving the store business forward. They are accountable for achieving sales targets, cultivating a loyal customer base, and managing the team to ensure seamless execution of brand guidelines and store processes.

• Lead by example and embody the brand's values and philosophy through all interactions with customers and team members.
• Develop, execute, and monitor the store action plan to achieve sales targets and KPIs.
• Manage the customer database to foster strong relationships with customers and create future selling opportunities.
• Stay abreast of the latest trends, products, and competitors, sharing feedback with relevant stakeholders in the back-office team.
• Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.
• Integrate online and offline point-of-sale strategies.

• Communicate a clear vision to the team about the business and store's direction.
• Identify, recruit, develop, and retain top talent.
• Create a positive work environment based on trust, respect, and fairness, serving as the voice of employees when needed by sharing their feedback, challenges, and concerns with leadership and HR teams.
• Coach team members, promoting growth mindset through Group learning tools and platforms, and monitoring team development plans and professional growth.
• Ensure performance improvement plans are discussed and documented transparently.

• Encourage an omnichannel mindset among the team by promoting different touchpoints of the customer experience (physical and digital).
• Utilize clienteling techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, as well as ecommerce activities, offerings, and activations.
• Acquire new clients and convert them into loyal VIP customers by providing exceptional experiences and networking with them.

• Verify adherence to sales and operational policies and procedures (SOPs) in the store.
• Ensure e-commerce orders are prepared and processed within set SLAs regarding time and quality, with no pending fulfillment actions in the store.
• Utilize available technology tools to support customer experience inside and outside the store (Clienteling app, OMS, Whatsapp Business, etc.), ensuring the team is knowledgeable or trained on these tools.
• Comply with operating standards from stock replenishment to organizing displays according to brand VM guidelines.
• Maintain healthy floor coverage by analyzing historical traffic data and anticipating peak hours.
• Ensure compliance with legal, safety, security, retail store operations, and HR guidelines, collaborating with relevant teams to continuously improve processes and escalating any issues or concerns for prompt action.

• Prior experience in a leadership role within a retail store in the Middle East.

Job Title: Store Manager

We are seeking a highly skilled and experienced Store Manager to lead our retail operations. As a key member of our team, you will be responsible for overseeing the daily activities of the store, including sales, customer service, and staff management.

The ideal candidate will have a strong background in retail management, with experience in leading teams and driving sales growth. You will also possess excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.

• Diploma or higher in a related field (e.g. business, marketing)
• Minimum 4-5 years' experience in retail management
• Strong leadership and communication skills
• Ability to work effectively in a team environment

We offer a competitive salary and benefits package, including:

• Opportunities for career advancement
• A supportive and collaborative work environment
• A comprehensive training program

This is a full-time position that requires a high level of dedication and commitment. If you are a motivated and results-driven individual who is passionate about retail management, we encourage you to apply.

As a seasoned leader in luxury retail, fine jewellery, or fashion, this is a career-defining opportunity to take the helm of a prestigious retail location in Abu Dhabi.

You will hold full strategic and operational responsibility for the boutique, leading with excellence, inspiring your team, and elevating the client experience to world-class standards.

Key Responsibilities:

• Set and communicate a clear vision for the boutique, aligning with global brand strategy while driving local market excellence.
• Lead, mentor, and develop a high-performing, service-oriented team. Foster a collaborative, empowering culture that celebrates performance and continuous growth.
• Champion a personalised and anticipatory client journey. Build lasting relationships with VIP and UHNW clients, ensuring their experience is always elevated and intimate.
• Own and drive all commercial KPIs – from sales performance to client acquisition and retention strategies. Be accountable for revenue growth, profitability, and market share.
• Act as an ambassador for the brand at all levels – from boutique presence to regional events and collaborations.
• Oversee the seamless day-to-day management of boutique operations, inventory, clienteling tools, visual merchandising, and compliance with brand standards.
• Work closely with the regional marketing team to host high-profile events and develop partnerships that resonate with the local clientele.

• Minimum 7+ years' leadership experience in luxury retail, fine jewellery, or fashion — exclusively from a top-tier global luxury house.
• Proven experience managing high-profile stores or flagship boutiques in the GCC, preferably in Abu Dhabi or Dubai.
• Fluent in Arabic and English; additional languages are a plus.
• Deep understanding of the regional luxury clientele, with an established network of UHNW clients.
• Highly polished communicator with a strong emotional intelligence and cultural sensitivity.
• Strong business acumen with a track record of exceeding commercial targets.
• Exceptional presence, confidence, and discretion, aligned with the standards of a global luxury Maison.
• Female candidates are strongly encouraged to apply due to local market preferences.

Black & Grey HR is partnering with a well-established retail group to hire a Store Manager for their supermarket division.

- Drive store profitability by achieving sales targets and managing costs efficiently.

- Ensure high customer satisfaction by maintaining excellent service standards across all departments.

- Oversee daily store operations including staff management inventory control housekeeping and merchandising.

- Manage store administrative duties including physical inventories price updates and documentation.

- Monitor product displays cleanliness and visual merchandising to enhance customer experience.

- Plan and execute promotional activities in collaboration with internal departments.

- Analyze sales and inventory reports to make data-driven decisions and optimize stock levels.

- Identify market trends and competitors implementing action plans as needed.

- Monitor stock losses and implement preventative measures through stock-taking exercises.

- Ensure compliance with company policies safety standards and statutory regulations.

- Conduct regular team meetings to communicate goals expectations and operational updates.

- Manage shift scheduling and manpower allocation to ensure efficient store performance.

- Handle customer complaints and resolve issues related to inventory or supply chain disruptions.

The ideal candidate will possess a strong knowledge of store operations including inventory sales analysis and team leadership. They must have excellent communication and interpersonal skills, with the ability to analyze store performance reports and implement improvement strategies.

We are seeking an experienced and driven retail leader to oversee the daily operations of our store.

• Manage all aspects of store operations, including staff supervision, inventory control, customer service, and sales performance.
• Lead, train, and motivate a team to meet and exceed sales targets and deliver an outstanding customer experience.
• Ensure the store maintains high standards in visual merchandising and cleanliness.

Requirements:

• Minimum of 3–5 years of experience in retail management.
• Fluency in Arabic and English (spoken and written) is essential.
• Strong leadership, organizational, and problem-solving skills.
• Proven ability to manage teams and work in a fast-paced environment.
• Excellent customer service and communication skills.

Benefits:

• Competitive salary and performance-based incentives.
• Opportunities for career growth and professional development.
• A dynamic and supportive work environment.

Key Responsibilities

1. Oversee all aspects of store operations.
2. Lead, train, and motivate a team.
3. Monitor and analyse sales figures, stock levels, and customer feedback.

What We Offer

• Competitive salary and performance-based incentives.
• Opportunities for career growth and professional development.
• A dynamic and supportive work environment.

Key Responsibilities

• Support the Store Manager in achieving sales targets and managing the store team to maximize profitability.
• Ensure operational compliance and maintain a high standard of customer service.

Role Profile

• Lead the team in delivering excellent customer experiences through clear understanding of CX standards, individual customer needs, and awareness of current trends and competitors.
• Drive sales and take initiative to increase business improvement through keen awareness of set KPI targets.
• Manage and implement all sales promotions and brand activities, providing communication to relevant support teams.

Requirements

• Diploma - High school certificate
• Qualification in Retail related field is an added advantage
• Minimum 4-5 years' industry experience
• Management skills

What We Offer

• A friendly environment where everyone shares positive vibes and excited about our future.
• Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.

Role Overview

The Store Manager is responsible for driving the store business, achieving sales targets, building a loyal customer base, and ensuring team management adheres to brand guidelines.

• Represent the brand by communicating its values and philosophy through all activities and interactions with customers and team members.
• Define, execute, and monitor the store action plan to achieve sales targets and KPIs.
• Manage the customer database to build strong relationships and create future selling opportunities.
• Stay ahead of trends, products, and competitors, sharing feedback with relevant stakeholders.

• Provide a clear vision to the team about the business and store's vision and key directions.
• Identify, recruit, develop, and retain strong talents.
• Create a positive work environment based on trust, respect, and fairness.

• Develop an omnichannel mindset among the team, promoting different touchpoints of the customer experience.
• Use clienteling approaches and techniques to cater to VIP needs and preferences.

• Ensure all sales and operational policies are followed and maintained in the store.
• Leverage available technology tools to support customer experience.

 Additional Requirements:

 In addition to the above responsibilities, successful candidates will need to demonstrate effective communication and interpersonal skills, along with a proactive approach to problem-solving and continuous improvement.

 What We Offer:

 We offer a competitive salary package, comprehensive training program, and opportunities for career advancement and professional growth.

Key to driving sales and overseeing store operations is the Store Operations Manager. This pivotal role entails managing sales targets, visual merchandising, customer service delivery, and team motivation and retention.

• Drive Sales and Achieve Financial Goals: Communicate store objectives to the team and drive sales to achieve financial goals.
• Maintain Loss Prevention Standards: Maintain loss prevention standards and ensure cash handling, fraud, and theft compliance.
• Oversee Point of Sale Activities: Oversee point of sale activities, including sales transactions, customer orders, payments, inventory updates, returns, refunds, and consumer feedback.
• Manage Cash Transactions: Manage cash transactions, petty cash, POS elements, and change floats.
• Audit Store Administration: Audit store administration, resolve issues, and assist with annual stock counts and spot checks.
• Handle Customer Complaints: Handle customer complaints, take corrective action, and respond to feedback in a timely manner.
• Maximize Sales Performance: Track brand sales performance, research market trends, and propose action plans to increase sales and profitability.
• Analyze Sales Reports: Analyze sales reports to maximize stock potential and report on new and core collection performance.
• Maintain High-Standard Displays: Maintain high-standard window and in-store displays according to merchandising guidelines.
• Oversee Inventory Management: Oversee inventory management, ensuring accurate stock merchandise and management.
• Coordinate Facility Repairs: Coordinate facility repairs or replacements, support maintenance standards, and optimize asset life.
• Ensure Exceptional Customer Service: Maintain staffing levels for exceptional customer service, prepare schedules, and ensure adequate shift coverage.

• Language Proficiency: Fluent English (written and spoken)
• Industry Expertise: Industry expertise
• Product Knowledge: Product/Category knowledge
• Retail Experience: Retail experience in GCC