71 Fraud Specialist jobs in the United Arab Emirates

As a Card Fraud Specialist, you will play a crucial role in safeguarding our company's assets and reputation by investigating and resolving card fraudulent activities. You will work closely with our Compliance & Risk management team to investigate any matters that are internally identified from our card fraud management systems, proactive assessments, or through external events.

• Monitor alerts, transactions, and customer accounts for signs of card fraudulent activity using our fraud detection tools and systems.
• Investigate suspicious activities to confirm card fraud, including engagement with our operations team requesting to contact customers for verification and analyzing transaction patterns (card and non-card related).
• Prepare detailed reports on fraud cases, including findings and outcomes, and make recommendations to prevent future fraud.

This role carries full end-to-end accountability for adhering to the AML / CFT and Fraud related policies of EITC Financial Services. Should be able to give clear decision making to ensure all fraudulent and suspicious activities and transactions are identified and is able to report and escalate these issues internally and externally as required.

• 3+ years proven experience as a Fraud Specialist specializing in Card Fraud.
• Experience or knowledge of using card fraud or broader fraud related systems (i.e., Falcon, Visa Risk Manager, etc.).

• Strong analytical and problem-solving skills with a keen eye for detail.
• Excellent communication and interpersonal skills.
• Proficient in using card fraud or other fraud management related systems.

Please provide the level of competency as per the grade: Level 1 for grades 12-13, Level 2 for grades 14-15, Level 3 for grades 16-16a, Level 4 for grades 17-17a.

• Think strategically (Level 4 of 5)
• Achieve tangible results (Level 5 of 5)
• Lead breakthrough change (Level 3 of 5)
• Exceed customer expectations (Level 2 of 5)
• Nurture, Inspire and Motivate (Level 3 of 5)
• Target win-win outcomes (Level 3 of 5)

Job Overview

We are seeking a skilled professional to join our team in the role of Fraud Risk Manager . As a key member of our organization, you will be responsible for assisting in activities related to Fraud Risk Management/Prevention and handling of related matters.

• Ensure Effective Fraud Risk Management : Develop and implement strategies to identify and mitigate potential fraud risks.
• Fraud Awareness : Design and deliver training programs to enhance employee awareness and understanding of fraud prevention.
• Fraud Risk Monitoring : Conduct regular reviews and analysis to identify trends and patterns indicating potential fraud activity.
• Liaise with Stakeholders : Collaborate with legal, audit, and other departments to handle fraud cases and ensure effective resolution.
• Analyze Industry Trends : Stay up-to-date with the latest industry fraud trends and threats, and develop controls to mitigate these risks.
• Team Leadership : Manage and lead the daily activities and KPIs of the fraud management team.
• Process Improvement : Analyze and investigate process changes to support protecting the bank from fraud.

About Our Ideal Candidate :

• Strong analytical and problem-solving skills to identify and mitigate potential fraud risks.
• Excellent communication and interpersonal skills to collaborate with stakeholders and employees.
• Ability to stay current with industry fraud trends and threats.
• Leadership and management experience to effectively manage and lead a team.

Fraud Investigation Manager Job Overview

This role entails leading and participating in fraud investigations to determine occurrence, exposure, root causes, and involved parties. The successful candidate will have extensive knowledge in fraud examination, management, internal control, and risk management.

1. Lead and participate in fraud investigations and examinations in line with the Fraud Investigation Policy & Procedure and ACFE Code of Ethics.
2. Investigate fraud cases assigned by senior management, ensuring collaboration with related departments.
3. Conduct thorough investigations regarding suspected fraud cases, guaranteeing accurate evidence collection and documentation.
4. Prepare case files and report suspected fraudulent claims to stakeholders.
5. Support in conducting fraud & misconduct investigations, special reviews, and fostering an anti-fraud culture.
6. Assist in preparing reports for senior management when required.
7. Maintain up-to-date investigation procedures and guidelines.

Essential Skills and Qualifications:

• Bachelor's or Master's degree in Business Administration, Economics, Accounting, or Finance from a recognized institution.
• Certifications such as CFE, CFCI, or CIA are advantageous.
• Strong analytical, reasoning, and judgment skills.
• Excellent communication and interpersonal skills to manage stakeholders effectively.
• Proficiency in English; additional languages are a plus.

Benefits include professional growth, competitive compensation, and opportunities for advancement.

Job Title:

About the Role:

This is an exciting opportunity to join our team as a Fraud Monitoring Specialist, where you will play a key role in monitoring and reporting transactions risk aspects from various points of view.

• Monitor transaction activity for fraud detection and liaise with concerned departments, customers, and merchants for resolution purposes.
• Daily review of suspicious or fraudulent transactions based on pre-set parameters or data files. Report all cases to the Head of Card Fraud for resolution.

Key Responsibilities:

You will be responsible for:

1. Investigating and checking FG/SAS alerts for all transactions
2. Contacting customers for investigation/transaction confirmation
3. Logging confirmed fraud cases in GRC as incidents with fraud details
4. Preparing and sending dispute forms to customers for refunds
5. Following up with customers to ensure dispute forms are signed and returned
6. Creating card replacement requests for customers
7. Collecting common fraud cases and analyzing them to identify CPP (Common Point of Purchase)
8. Liaising with branches, divisions, departments, members, and international banks for transaction confirmation and suspected fraud activities
9. Clearing all alerted cases in FG/SAS on the spot
10. Reviewing Visa and Mastercard alerts, blocking, and replacing cards
11. Using multiple systems to provide accurate information to customers
12. Reviewing documents received from chargeback if customers are involved
13. Preparing write-off memos for fraud cases with losses for refunding amounts
14. Coordinating with other card center units for card deliveries as per customer requirements
15. Handling complaints received from various departments for any fraud activity
16. Maintaining MIS for fraud write-off cases before sending them for chargeback teams
17. Reviewing unauthorized reports for debit and covered
18. Reviewing transactions blocked by VRM and taking action if needed
19. Reviewing full-day manual logs and taking action if needed
20. Extracting and reviewing hold transactions and blocking cards if needed
21. Updating customer and card/channel details in relevant sheets
22. Attending all inbound calls from customers
23. Monitoring real-time queues and identifying high-risk transactions within the business portfolio
24. Resolving queued transactions within service-level agreements to reduce potential revenue losses
25. Interacting with banks and merchants to validate information and confirm or cancel authorizations
26. Sending transaction verification to issuer banks
27. Maintaining databases of acquiring fraud cases for MIS
28. Extracting and reviewing daily manual log reports to check suspicious transactions
29. Reviewing and monitoring E-channels alerts reports/SAS alerts
30. Reviewing provision VRM blocked or suspected transactions
31. Contacting customers to investigate fraudulent activities or confirmation
32. Raising fraud incidents into GRC
33. Attending all inbound calls from customers
34. Using multiple systems to provide accurate information to customers
35. Communicating and sharing with stakeholders new fraud trends
36. Blocking all E-channels mobile banking cards, internet banking, etc.
37. Liaising with call centers to assist customers filling disputes & replacements
38. Responding to emails & queries raised by other teams
39. Sending stop payments requests to bear banks
40. Mule account blocking and control implementation recommendations
41. Updating relevant sheets with alerts or case details



Requirements:

To be successful in this role, you will need:

• A graduate degree with at least 3 years of experience in banking and at least 2 years in risk management
• Good communication skills, bilingual preferred
• Good analytical skills
• Knowledge of UAE banking practices, regulations, and risks
• Good knowledge of customer service standards
• Sound knowledge of MS Office (Access, Word, Excel, and PowerPoint)
• Ability to master any banking application, especially Fraud Guard Prime, Visa Risk Manager, Crystal Reports, CSF, Phoenix, and SAS
• Leadership skills
• Ability to work under pressure
• Highly creative
• Ability to work in a fast-paced environment
• Ability to learn and share knowledge to enhance customer experience

Benefits:

We offer a competitive compensation package and a dynamic work environment that fosters growth and development.

Others:

Please note that we are an equal opportunities employer and welcome applications from diverse candidates.

Join to apply for the Financial Crime & Sanctions Name Screening System Specialist (6 month contract) role at Binance

Join to apply for the Financial Crime & Sanctions Name Screening System Specialist (6 month contract) role at Binance

Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

We are seeking an experienced sanctions screening analyst to play a pivotal role in enhancing and maintaining our sanctions screening system's compliance and operational efficiency. The ideal candidate will bring a strong background in sanctions and financial crime project and system management within the sanctions and financial crime compliance domain, offering deep insights into global sanctions and financial crime regimes and a proven ability to manage complex name screening solution. This role involves leading the development and optimisation of our name screening requirements and processes, ensuring they meet regulatory standards and operational requirements while aligning with our strategic objectives.

Responsibilities

• Collaborate with stakeholders (Technology, Product, Compliance and Operations) to define and document system requirements, translating business needs into functional and technical specifications for the sanctions screening solution
• Conduct in-depth analysis of screening results to refine parameters, boost system effectiveness, and minimize false positives
• Work closely with the operations and other stakeholders to address their challenges and optimize sanctions and financial crime name screening processes together with product and technology teams
• Regularly assess system performance, initiating improvements to enhance efficiency, compliance, and risk management
• Act as the subject matter expert on global sanctions and financial crime regimes, providing insights and guiding compliance practices
• Serve as an internal advisor on sanctions and financial crime risk, contributing to the development of internal policies and controls
  
  

• Bachelor's degree in Computer Science, Business, Law, or other related fields
• Minimum of 3 years of experience in sanctions or financial crime related projects, preferably as a technical business analyst, data analyst, or product manager related to compliance name screening systems and control
• Comprehensive understanding of global sanctions and financial crime regulations and their application in financial services, including OFAC, EU, UN sanctions regimes
• Strong analytical and problem-solving abilities, adept at converting business needs into technical solutions
• Excellent verbal and written communication skills to draft product documentations, compliance procedures and policies as well as capable of effective engagement with diverse stakeholder groups
• Proven experience in managing large-scale projects and implementing change
  
  

• Strategic Problem-Solver: Exhibit a resilient and analytical approach to complex challenges, consistently focused on delivering practical solutions
• Driven and Meticulous: Demonstrate a proactive and detail-oriented mindset, committed to project success and operational excellence
• Flexible Team Player: Adaptable to evolving priorities and environments, fostering collaboration and innovation within the team
  
  

• Shape the future with the world's leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
  
  

• Seniority level Mid-Senior level

• Employment type Contract

• Job function Finance and Sales
• Industries Technology, Information and Internet

Referrals increase your chances of interviewing at Binance by 2x

Dubai, Dubai, United Arab Emirates 29 minutes ago

Dubai, Dubai, United Arab Emirates 7 hours ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Lead our fraud prevention and payments operations for digital e-commerce and platform.

We are seeking a highly skilled expert to develop and implement pattern-based fraud detection strategies, leveraging advanced technology including rules engines, machine learning models, and data analytics. The ideal candidate will oversee a team, optimize transactional workflows, and ensure a balance between seamless customer experience and fraud prevention.

• Develop and implement fraud detection strategies.
• Manage high-volume digital payments, fraud detection, and operational risk mitigation.
• Monitor anomalies within transactions, setting rules to flag or unblock customers.
• Reduce fraud losses by rejecting high-risk transactions while increasing successful conversions.

• Leverage advanced technology, including rules engines, machine learning models, and data analytics.
• Utilize tools such as AWS (web servers) and custom fraud detection algorithms.

• 5+ years in fraud prevention, payment operations, or risk management within digital or gaming sectors.
• Strong understanding of high-volume payment processing and 3DS protocols.
• Tech-savvy, with a background in automation, machine learning, and data analytics.

• A challenging role within a fast-growing digital business.
• Dynamic team environment with a focus on innovation.
• The opportunity to work closely with cutting-edge technology and data-driven strategies.

We are seeking a highly skilled Senior Fraud Investigation Officer to join our team. In this role, you will be responsible for planning and participating in fraud investigations, conducting research, analyzing data, and identifying areas of improvement.

The ideal candidate will have a strong background in fraud investigation, risk management, and internal controls, with a minimum of 5 years of experience in the financial services industry. A bachelor's degree in business administration, economics, accounting or finance is also required. Certification as a Certified Fraud Examiner (CFE) is an added advantage.

• Plan and conduct thorough and objective investigations into suspected fraudulent activities.
• Analyze data and evidence to identify patterns and trends, and to determine the root causes of fraudulent behavior.
• Develop and implement corrective action plans to prevent future fraudulent activity.

• Minimum 5 years of experience in fraud investigations in the financial services industry.
• Bachelor's degree in business administration, economics, accounting or finance from a recognized institution.
• Strong analytical and problem-solving skills, with the ability to think critically and make sound judgments.
• Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and stakeholders at all levels.
• Certification as a Certified Fraud Examiner (CFE) is an added advantage.

This role offers a competitive salary and benefits package, as well as opportunities for career advancement and professional growth. Our team is dedicated to providing a supportive and inclusive work environment, where employees can thrive and reach their full potential.

In addition to the above responsibilities, the successful candidate will be expected to keep up-to-date with developments in fraud examination and investigation standards, procedures, and techniques. This may involve attending training programs and pursuing certifications such as Certified Fraud Examiner and CFCI.

Financial institutions in Dubai seek skilled professionals to join their teams. We are looking for a Financial Crime Analyst with expertise in transaction monitoring.

This role involves working on a fast-paced project focused on clearing large backlogs of transaction monitoring alerts in line with internal policies and local regulatory expectations.

The ideal candidate will have hands-on experience in transaction monitoring, a good understanding of Anti-Money Laundering (AML) typologies, and the ability to work accurately and efficiently under time-sensitive conditions.

• Review and investigate large volumes of transaction monitoring alerts related to potential suspicious activity.
• Identify unusual patterns, behaviors, or red flags using pre-set rules and AML typologies.
• Conduct initial investigations, document rationale, and close false positives or escalate genuine suspicious cases.
• Draft clear and concise alert narratives and escalation summaries as per policy.
• Work within tight Service Level Agreements (SLAs) and productivity targets to support backlog clearance objectives.
• Collaborate with team leads, quality assurance teams, and compliance where necessary.
• Ensure full auditability of all work completed and maintain compliance with internal procedures and regulatory standards.

Key Requirements:

• 1–3 years' experience in AML transaction monitoring roles, preferably within a financial institution or consultancy.
• Working knowledge of UAE regulatory expectations and international AML frameworks (e.g., FATF, Wolfsberg).
• Familiarity with transaction monitoring systems (e.g., Actimize, SAS AML, FICO, or similar platforms).
• Strong analytical skills and attention to detail in identifying suspicious patterns or potential financial crime.
• Proven ability to manage high alert volumes and meet daily review targets.
• Clear written communication skills, particularly in drafting alert closures and escalation justifications.
• Self-motivated and able to work effectively in a fast-paced, target-driven project environment.

Preferred Qualifications:

• Bachelor's degree in Finance, Business, Law, or a related field.
• AML certifications such as Certified Anti-Money Laundering Specialist (CAMS), International Compliance Association (ICA), or equivalent are desirable.
• Arabic language proficiency is a plus, but not required.

What We Offer:

• Opportunity to contribute to a high-impact financial crime project.
• Work with a leading bank operating in the UAE.
• Exposure to regional AML regulatory practices and large-scale alert environments.

AML/CTF Specialist

We are seeking an AML/CTF specialist to join our team in Dubai. This is a mid-senior level position that requires a high degree of expertise in Anti-Money Laundering and Counter-Terrorist Financing regulations and practices.

The ideal candidate will possess a deep understanding of risk management principles, transaction monitoring, and compliance with regulatory requirements. Experience in blockchain transaction monitoring and knowledge of compliance tools like Chainalysis, Elliptic is preferred.

• A Bachelor's Degree or higher in a relevant field.
• Minimum 4 years' experience in compliance, with mandatory experience in transaction monitoring.
• Familiarity with KYC and CTF best practices is mandatory.
• Familiarity with MS Excel and compliance-specific applications for KYC and sanctions screening is required.

This role involves undertaking customer due diligence (CDD) and enhanced due diligence (EDD), conducting transaction monitoring, creating risk profiles for customers based on KYC checks, and performing market surveillance to detect unusual or suspicious trading activities.

1. Undertake CDD and EDD as required.
2. Conduct transaction monitoring for customers on the blockchain.
3. Create risk profiles for BitOasis customers based on KYC checks.
4. Perform market surveillance to detect unusual or suspicious trading activities.
5. Review customers' financial transactions for signs of money laundering, financial crimes, or other illegal activities.
6. Investigate suspicious transactions related to potential fraud, money laundering, or financial crimes.
7. Analyze, explain, and resolve name screening alerts.
8. Analyze blockchain and financial data to identify potential money laundering activities.
9. Prepare Suspicious Activity Reports (SARs) and other regulatory filings.
10. Monitor emerging trends in financial crimes to identify new money laundering methods.
11. Perform transaction monitoring across fiat, crypto, credit/debit cards.
12. Coordinate with other teams to respond to customer queries.
13. Assist in compiling internal and external regulatory reports.

About the Company

BitOasis is the leading regional cryptocurrency trading platform in the Middle East and North Africa. Headquartered in Dubai, we are a pioneer of the region's virtual assets ecosystem, serving as the go-to platform for both first-time cryptocurrency buyers and professional traders.

Job Type: Full-time

Salary Range: Competitive salary package

Benefits:

• Competitive salary package
• Opportunity to work with a leading company in the cryptocurrency industry
• Possibility of career growth and development

Contact Information:

Please contact us at (insert email address) or (insert phone number) for more information about this job opportunity.

Referrals can double your chances of interviewing at BitOasis.