What Jobs are available for Freelance Crm in the United Arab Emirates?

Showing 23 Freelance Crm jobs in the United Arab Emirates

CRM Specialist

Dubai, Dubai The First Group

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Job Description

Overview

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.

Job Description

We are looking for a CRM Specialist to manage and enhance customer relationships through data-driven marketing strategies. The ideal candidate will be responsible for optimizing CRM campaigns, improving customer engagement, and driving retention by leveraging analytics and automation tools.

Key Responsibilities:

  • Develop and execute CRM marketing campaigns, including email, SMS, push notifications, and loyalty programs.
  • Optimize customer journeys to enhance engagement, retention, and lifetime value.
  • Analyze customer behaviour, campaign performance, and key metrics to drive marketing decisions.
  • Generate reports and insights to optimize future marketing strategies.
  • Improve CRM processes to enhance efficiency and personalization.
  • Partner with cross-functional teams, including marketing, sales, and IT, to ensure seamless CRM integration.
  • Stay updated on CRM trends, best practices, and emerging technologies to enhance strategy.
Desired Skill & Expertise
  • Hands-on experience with CRM platforms.
  • Strong analytical skills.
  • Strong organizational skills to handle multiple campaigns simultaneously.
  • Familiarity with A/B testing, API integrations, and digital marketing trends.
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CRM Manager

Dubai, Dubai Qataryello

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Job Description

The company is a growing organisation within the retail industry, known for its commitment to delivering exceptional customer experiences. With a strong focus on digital innovation, it offers a collaborative environment for professionals seeking to impact customer engagement strategies.

  • Develop and implement CRM strategies to improve customer retention and satisfaction.
  • Analyse customer data to identify trends and opportunities for targeted campaigns.
  • Collaborate with the digital team to integrate CRM tools with existing platforms.
  • Monitor the performance of CRM initiatives and adjust strategies for optimal results.
  • Oversee email marketing campaigns, ensuring alignment with brand objectives.
  • Maintain the CRM database, ensuring data accuracy and compliance with regulations.
  • Provide insights and recommendations to enhance the overall customer journey.
  • Work closely with cross-functional teams to align CRM efforts with broader business goals.

A successful CRM Manager should have:

  • A strong background in CRM systems and customer engagement strategies.
  • Experience in the retail industry, particularly in digital-focused roles.
  • Proficiency in analysing customer data and deriving actionable insights.
  • Knowledge of email marketing tools and campaign management.
  • Excellent organisational and project management skills.
  • A keen understanding of the customer lifecycle and retention strategies.
  • Familiarity with CRM database management and compliance standards.
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CRM Assistant

Dubai, Dubai PioneerVision Consultant

Posted 13 days ago

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Job Description

The Role
We are seeking a detail-oriented CRM Assistant with expert-level Excel skills and a proactive, problem-solving mindset to join our dynamic team. The ideal candidate will have a strong background in data administration and reporting, with the ability to thrive in a fast-paced environment. Knowledge of reporting tools will be an added advantage. Key Responsibilities • Communicate effectively with key departments to ensure smooth operations. • Maintain and enhance the company’s reporting system for accurate data tracking and analysis. • Manage data administration tasks, including integration, cleansing, processing, and assigning. • Proactively suggest improvements to optimize CRM efficiency and workflows.

Requirements
Requirements • Fluency in English (spoken and written) is essential. • Expert-level proficiency in Excel and strong MS Office skills. • 1+ years of experience in the Fintech industry preferred. • Ability to multitask and handle high-priority tasks efficiently. • Strong analytical thinking, enthusiasm, and persistence in problem-solving. • Able to work well under pressure and meet deadlines. • Excellent organizational and communication skills for cross-team collaboration. • Adaptability to changing processes and future improvements. • High sense of confidentiality and professionalism. • Ability to work independently and as part of a team.

About the company
A dynamic financial services company offering tailored solutions to help individuals and businesses achieve their financial goals with confidence and efficiency.
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CRM - Business Analyst

Abu Dhabi, Abu Dhabi Stryker Corporation

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Job Description

Job Description

CRM - Business Analyst

Description

  • Strong CRM knowledge (must, with SalesForce preferred)
  • Experience in Banking (preferred)
  • Retail, Corporate and Private Banking experience (skill can be a mix & match between the candidates)
  • Agile know-how (must)
  • A.I. experience (preferred)
  • Quick joining time (preferred)

We are an equal opportunities employer and welcome applications from all qualified candidates.

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101355 - CRM Developer

Abu Dhabi, Abu Dhabi Imbibe Consultancy Services Pvt Ltd

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Job Description

About Us

AceNet Consulting is a fast-growing global business and technology consulting firm specializing in business strategy, digital transformation, technology consulting, product development, start‑up advisory and fund‑raising services to our global clients across banking & financial services, healthcare, supply chain & logistics, consumer retail, manufacturing, eGovernance and other industry sectors. We are looking for hungry, highly skilled and motivated individuals to join our dynamic team. If you’re passionate about technology and thrive in a fast‑paced environment, we want to hear from you.

Job Summary

We are seeking an experienced CRM Developer with an understanding of Angular application and strong expertise in Microsoft Dataverse to support and enhance our applications. The ideal candidate will be responsible for developing, optimizing, and maintaining the front‑end and backend integration layers of the application. This role involves close collaboration with business stakeholders to implement dynamic features, ensure data integrity, and enhance user experience.

Key Responsibilities
  • Integrate and manage backend data using Microsoft Dataverse (Power Platform / Dynamics 365).
  • Implement dynamic data models, business rules, and workflows within Dataverse.
  • Maintain and enhance the AngularJS‑based front‑end for the application.
  • Design and consume custom connectors, APIs, and Power Automate flows for backend automation.
  • Collaborate with UI/UX designers to implement responsive and user‑friendly interfaces.
  • Ensure smooth data exchange between AngularJS front‑end and Dataverse backend using REST APIs and OData queries.
  • Optimize application performance and troubleshoot issues across both front‑end and backend layers.
  • Develop reusable components, services, and modules following best coding practices.
  • Participate in requirement gathering, system design, and solution documentation.
  • Maintain version control and deployment processes (e.g., Azure DevOps, Git).
  • Stay updated with the latest trends in Power Platform, Dataverse, and Angular ecosystems.
Role Requirements and Qualifications
  • 3–4 years of experience in web application development using Dynamics & Dataverse.
  • Strong understanding of HTML5, CSS3, TypeScript, and JavaScript frameworks.
  • Hands‑on experience with Microsoft Dataverse, Power Apps, and Power Automate.
  • Experience working with OData, REST APIs, and JSON‑based integrations.
  • Knowledge of Power Platform architecture and security model (roles, permissions, environments).
  • Experience implementing business rules, workflows, and tables in Dataverse.
  • Familiarity with Azure Active Directory authentication and Microsoft 365 integration.
  • Good understanding of CRUD operations and data binding between Angular and Dataverse.
  • Basic knowledge of SharePoint for integration and data connectivity scenarios.
  • Strong debugging and problem‑solving skills.
  • Experience with Git, Azure DevOps, or similar CI/CD tools.
Why Join Us
  • Opportunities to work on transformative projects, cutting‑edge technology and innovative solutions with leading global firms across industry sectors.
  • Continuous investment in employee growth and professional development with a strong focus on up & re‑skilling.
  • Competitive compensation & benefits, ESOPs and international assignments.
  • Supportive environment with healthy work‑life balance and a focus on employee well‑being.
  • Open culture that values diverse perspectives, encourages transparent communication and rewards contributions.
How to Apply

If you are interested in joining our team and meet the qualifications listed above, please apply and submit your resume highlighting why you are the ideal candidate for this position.

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SFE and CRM Intern

Dubai, Dubai Merck Gruppe - MSD Sharp & Dohme

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Job Description

Overview

Job Description

SFE (Sales Force Effectiveness) and CRM Intern

Jan, 2026 – July, 2026 (Dubai)

Our company will kick start your career journey within the Pharmaceutical industry. We will empower you to Invent for Life. You will be part of a diverse and inclusive, multi-skilled team of highly motivated individuals. We keep the patient at the very heart of all that we do and strive to find solutions and treatments for some of the world’s most challenging healthcare needs.

What are the benefits for you as an Intern?

Being an intern at our company means you will get the opportunity to develop yourself within one of the world's leading healthcare companies:

  • Gain hands on experience within the pharmaceutical industry
  • Ability to grow your potential and be part of a diverse team of employees
  • Work within a challenging and dynamic work environment
  • Gain strong analytical and problem solving skills
Your responsibilities
  • Be a part of Sales Force Effectiveness and CRM team
  • Managing CRM Operations
  • Trouble shoot Issues with CRM
  • Event Management, Database management and Analytics
  • Handling CRM processes like cycle planning and addressing CRM issues through tickets sent to the team
  • Support in data analysis and provide input
Your profile
  • Fluency in English
  • Ability to work 30-40 hours per week
  • Graduating in Q3 2026 or later
  • Education in Tech and Computer Science is preferable
  • Proficiency in working with database
  • Good command of excel, good communicator, team player, task oriented with good time management
What we offer?
  • Buddy and mentor support during your journey
  • Learning opportunities.
Required Skills

Business Process Improvements, Clinical Research, Cloud Data Catalog, Consultation, Customer Experience Management, Customer Relationship Management (CRM) Design, Data Analysis, Database Management, Data Science, Data Security, Data Visualization, Data Wrangling, Detail-Oriented, Documentations, Event Planning, Information Systems Management, Key Performance Indicators (KPI), Project Management, Python (Programming Language), Sales Force Effectiveness, Software Proficiency, Vendor Relationship Management

Preferred Skills

Current Employees apply (removed links)

Current Contingent Workers apply (removed links)

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status: Intern/Co-op (Fixed Term)

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements: Not Applicable

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date: 10/30/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R

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CRM Architect-Immediate Available

Dubai, Dubai Everythinginclick

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Job Description

Job Description of CRM Architect-Immediate Available

10+ years in IT with 5+ years in CRM architecture and infrastructure roles.
Experience with at least one enterprise-grade CRM platform (Salesforce, Dynamics, Oracle CX, etc.).
Strong background in infrastructure architecture (cloud platforms like AWS, Azure, or GCP).
Proven experience in CRM migrations, greenfield implementations, or large-scale integrations.

Key Responsibilities of CRM Architect-Immediate Available

Lead the design and architecture of scalable CRM solutions across the enterprise.
Collaborate with business stakeholders to gather requirements and translate them into CRM strategies.
Develop and maintain detailed architecture and integration documentation.
Oversee CRM system customizations, workflows, and configuration.
Ensure seamless integration with third-party platforms and internal systems.
Drive CRM optimization, performance tuning, and data integrity.
Provide technical leadership and mentorship to development teams.
Stay updated on CRM technologies, trends, and best practices.

Qualification Required for CRM Architect-Immediate Available

Bachelor’s Degree in Computer Science, Information Technology, or related field.
Minimum 5 years of hands-on experience in CRM architecture and implementation.
Proven expertise with leading CRM platforms (e.g., Microsoft Dynamics 365, Salesforce).
Strong understanding of CRM data modeling, security, and integration techniques.
Experience with API integrations, workflows, and automation tools.
Excellent communication, stakeholder management, and problem-solving skills.
Ability to work independently and manage complex project requirements under tight deadlines.

Company Bio

Systems Limited is a global leader in digital transformation, IT consulting, and business process outsourcing, with over four decades of excellence. As a trailblazer in the tech industry, our mission is to empower organizations through innovative digital solutions that drive business success. With a strong presence across the Middle East, Africa, and beyond, we foster a culture of integrity, innovation, and customer-centricity.

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MS Dynamics CRM Developer

Sharjah, Sharjah micro1

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Job Description

Overview

Job Title: MS Dynamics CRM Developer

Job Type: Full-time

Location: On-site, Sharjah, United Arab Emirates

Key Responsibilities
  • Design, develop, and implement customizations, plugins, and integrations for Microsoft Dynamics CRM (on-premise).
  • Configure entities, forms, views, dashboards, and workflows to meet evolving business needs.
  • Develop and maintain custom .NET components (C#) and web services for seamless external integrations.
  • Conduct system upgrades, apply patches, and monitor platform performance to ensure stability.
  • Collaborate with business analysts and end users to gather, analyze, and refine functional requirements.
  • Maintain detailed system documentation and technical specifications for ongoing and future development.
  • Ensure data integrity, supporting data migration and synchronization processes across environments.
Required Skills and Qualifications
  • Bachelor’s degree in Computer Science, Information Systems, or a related field.
  • At least 4 years of hands-on experience with Microsoft Dynamics CRM (2016 or later) in an on-premise environment.
  • Advanced skills in C# and .NET Framework, CRM SDK, plugin development, and custom workflows.
  • Proficiency in JavaScript, HTML, CSS, and developing CRM web resources.
  • Experience integrating external systems using SSIS, Web APIs, or custom connectors.
  • Strong knowledge of Microsoft SQL Server (T-SQL, views, stored procedures).
  • Excellent analytical, troubleshooting, communication, and documentation skills, with a preference for written communication.
Preferred Qualifications
  • Familiarity with Windows Server and IIS for hosting Microsoft Dynamics CRM solutions.
  • Experience with source control systems, such as Azure DevOps or Git.
  • Demonstrated ability to support user acceptance testing, training, and post-implementation activities.
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Luxury Real Estate Developer CRM

Dubai, Dubai AHS

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Job Description

AHS, a premier luxury real estate development company, is looking for a dynamic and results-driven CRM (Customer Relationship Management) Specialist to join our growing team. In this role, you will play a crucial part in enhancing customer engagement and satisfaction by managing our CRM system and optimizing our client interactions throughout the real estate development process. You will be responsible for leveraging data to build strong relationships with clients and ensuring that their needs are met with the utmost professionalism and care.

Responsibilities
  • Manage and maintain the CRM system, ensuring data integrity and accuracy
  • Develop strategies to enhance customer engagement and improve the overall client experience
  • Analyze customer data to identify trends, insights, and opportunities for growth
  • Coordinate with sales, marketing, and design teams to align client communications and messaging
  • Implement and track customer feedback mechanisms to continually improve service offerings
  • Create detailed reports on client interactions, sales performance, and customer satisfaction
  • Train team members on CRM best practices and address any system-related issues
  • Stay informed about industry trends in CRM and luxury real estate to bring innovative ideas to our practices
  • Ensure CRM systems comply with GDPR , UAE data protection laws , and internal privacy policies
  • Liaise with legal counsel to review customer communication templates and consent mechanisms
  • Maintain audit trails and documentation for regulatory reporting
  • Implement secure data handling protocols and manage access controls
  • Monitor and report any data breaches or compliance risk
Qualifications
  • Bachelor's degree in Business Administration, Marketing, Communications, or a related field
  • 5+ years of CRM experience in real estate, or luxury sectors
  • Strong understanding of CRM platforms and customer lifecycle management
  • Knowledge of data privacy regulations and legal compliance in CRM systems
  • Strong understanding of CRM software (experience with Salesforce, HubSpot, or similar platforms)
  • Exceptional analytical skills with the ability to interpret data and make strategic decisions
  • Strong communication and interpersonal skills to foster relationships with clients and team members
  • Proficiency in Microsoft Office Suite and other data analysis tools
  • Detail-oriented with strong organizational skills and the ability to manage multiple projects
  • Familiarity with customer service principles and practices
  • Passion for luxury real estate and commitment to providing exceptional service.
Why Join AHS?
  • Innovative Environment : Be part of a forward-thinking company that embraces innovation and creativity in the luxury real estate market.
  • Career Advancement : Enjoy opportunities for professional growth and development, with a clear path for career progression.
  • Collaborative Culture : Join a team-oriented environment where collaboration and mutual support are highly valued.
  • Competitive Compensation : Receive a competitive salary and benefits package that rewards your hard work and dedication.
  • Work-Life Balance : Enjoy a supportive work environment that values work-life balance and employee well-being.

Please Note: Due to the high volume of applications we receive, only shortlisted candidates will be contacted. We appreciate your understanding.

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Digital Marketing Specialist (ZOHO CRM)

Dubai, Dubai Yardstick Marketing

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Job Description

Job Overview:

Yardstick Marketing, Dubai is seeking a skilled Digital Marketing Specialist to manage and optimize our marketing campaigns using ZOHO CRM. The ideal candidate will have a strong background in digital marketing, CRM management, and data analysis to drive customer engagement and sales growth.

Key Responsibilities:

  • Campaign Management: Develop, execute, and monitor digital marketing campaigns using ZOHO CRM.
  • CRM Customization: Customize and optimize ZOHO CRM to meet the specific needs of marketing campaigns.
  • Data Analysis: Analyze campaign performance data to provide insights and recommendations for improvement.
  • Customer Segmentation: Segment customer databases for targeted marketing efforts.
  • Automation: Implement and manage marketing automation workflows within ZOHO CRM.
  • Collaboration: Work closely with sales, marketing, and customer service teams to ensure cohesive campaign strategies.
  • Reporting: Generate detailed reports on campaign performance and key metrics.
  • Training: Train team members on best practices and effective use of ZOHO CRM.

Qualifications:

  • Experience: Proven experience in digital marketing and CRM management, preferably with ZOHO CRM.
  • Skills: Strong analytical skills, proficiency in data analysis tools, and excellent communication abilities.
  • Education: Bachelor’s degree in Marketing, Communications, or a related field.
  • Technical Knowledge: Familiarity with marketing automation tools and CRM best practices.
  • Soft Skills: Detail-oriented, proactive, and able to work collaboratively in a team environment.

Benefits:

  • Competitive salary and performance bonuses.
  • Opportunities for professional development and career growth.
  • Remote work option
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