565 Freight Forwarding jobs in the United Arab Emirates

Sales coordinator role involves acting as an intermediary between sales, customers, and internal/external stakeholders. This position is responsible for ensuring seamless communication, coordination, and timely execution of tasks.

• CSS Product Portfolio management
• Ocean and air freighting services
• Warehousing and distribution
• Customs clearance and transportation
• Break bulk/ODC shipments
• Sales coordination activities

This role requires strong communication skills, ability to work in a team, and excellent organizational skills. The ideal candidate will have minimum 02-03 years' experience in a similar role in the freight forwarding industry.

• A team player with strong communication skills
• Experience in freight forwarding industry
• Ability to work independently and as part of a team

Please submit your application form along with your resume and cover letter.

A Sales Coordinator plays a pivotal role in connecting customers with internal and external stakeholders, ensuring seamless communication and timely resolution of issues.

• CSS Product Portfolio Management: The ideal candidate will have expertise in managing product portfolios, identifying opportunities for growth, and providing quotes to customers.
• Ocean Freighting and Air Freighting: Strong understanding of ocean freighting and air freighting processes, including export, import, and X-trade sales.
• Warehousing and Distribution: Ability to manage warehousing and distribution operations, ensuring timely delivery of goods.
• Customs Clearance and Transportation: Knowledge of customs clearance procedures and transportation logistics.
• Break Bulk and ODC Shipments: Experience in handling break bulk and ODC shipments, including coordination with vendors and customers.

The Sales Coordinator will also be responsible for:

• Acting as a liaison between sales, customers, and internal operators.
• Monitoring quote vs. booking and proactively seeking cargo through customer follow-up.
• Coordination and rate filing through the Pricing desk.
• Overseas communication with Agents as required.
• Inquiry handling and updating systems with initial details.
• Developing and sustaining relationships with potential and existing clients.
• Handling CSS Next (Operating System) - updating relevant customer and shipment details.
• Preparing and submitting quotes.
• Supporting the company sales team - coordinating sales details, pre-sale materials, and after-sale deliveries.
• Participating in execution of sales strategies and internal meetings.
• Timely and accurate quotations and invoices to customers.
• Processing inquiries through email, phone, etc.
• Completing insurance procedures before and after delivery (if required).
• Keeping customers informed of shipment status by written communication.
• FOLLOWING up on receivables from customers under guidance of respective sales.
• Maintaining records of job correspondence in files.

• Minimum 02-03 years' experience in a similar role in the Freight Forwarding industry.
• A team player with strong communication skills.
• Currently located in UAE and able to join immediately.

The ideal candidate should possess excellent organizational and time management skills, with the ability to multitask and prioritize tasks effectively. Strong analytical and problem-solving skills are essential for this role.

We are seeking a skilled Client Service Specialist to join our team. This role involves providing exceptional customer service and support to clients, carriers, and potential clients on a daily basis.

The ideal candidate will have 1-2 years of experience in freight forwarding operations and customer service. They will be responsible for resolving issues with orders, delivery dates, or service, and determining the cause of problems. The client's complaint must be resolved promptly and efficiently.

In addition to providing excellent customer service, the successful candidate will possess strong problem-solving skills, quality focus, and documentation skills. They will also be able to multi-task and work well under pressure.

The Client Service Specialist will be required to sit or stand for extended periods, use standard office equipment, and maintain accurate records. They will be part of a team-oriented environment and will work closely with other departments to ensure seamless service delivery.

• Redetect new business opportunities.
• Maintain contact with clients, carriers, and potential clients.
• Resolve issues with orders, delivery dates, or service.
• Determine the cause of problems and resolve client complaints.

• Graduate degree.
• 1-2 years' experience in freight forwarding operations and customer service.
• Strong problem-solving skills, quality focus, and documentation skills.
• Able to multi-task and work well under pressure.

• Ongoing training and development opportunities.
• Competitive salary and benefits package.
• Flexible working hours.

We offer a dynamic and supportive work environment that encourages growth and development. Our team is passionate about delivering exceptional service and making a positive impact in our community.

The Freight Forwarding Manager will be responsible for managing the end-to-end freight forwarding operations, including coordinating shipments, optimizing routes, managing customs processes, and ensuring compliance with regulations. The ideal candidate will have at least 5 years of experience in freight forwarding and logistics operations in the GCC region, with a deep understanding of local customs regulations, transportation, and supply chain management.

Key Responsibilities:

• Oversee the daily operations of the freight forwarding team, ensuring smooth handling of shipments from origin to destination.
• Coordinate the movement of air, sea, and land freight, ensuring timely delivery and adherence to customer expectations.
• Optimize transportation routes, freight consolidation, and scheduling to reduce costs and improve service efficiency.
• Ensure proper documentation for each shipment, including customs paperwork, bills of lading, and import/export licenses.
• Act as the primary contact for clients and vendors regarding shipment inquiries, delivery schedules, and operational issues.
• Ensure full compliance with GCC import/export regulations and customs laws for all shipments.
• Coordinate with customs authorities to ensure the timely clearance of goods, minimizing delays.
• Stay updated on customs regulations, tariffs, and trade laws specific to the GCC region to ensure smooth operations.
• Manage and supervise a team of freight forwarding staff, ensuring proper training and performance management.
• Work closely with other departments (sales, procurement, warehouse, and customer service) to ensure seamless coordination of freight activities.
• Set KPIs for the team and ensure performance targets are met.
• Foster a culture of teamwork, accountability, and continuous improvement within the freight forwarding department.
• Build and maintain strong relationships with clients, suppliers, and service providers.
• Provide high-level support to clients, addressing any operational issues, claims, or service concerns promptly.
• Monitor customer satisfaction and make recommendations for improvements in service delivery.
• Monitor and control the freight forwarding budget, ensuring cost-effectiveness while maintaining high service levels.
• Negotiate competitive rates with shipping lines, airlines, and transport companies to optimize operational costs.
• Review freight invoicing, payments, and cost management processes to ensure accuracy and profitability.
• Identify potential risks and disruptions in the supply chain and develop contingency plans.
• Resolve operational challenges such as delays, damages, and lost shipments, ensuring a minimal impact on customers.
• Ensure all safety and security standards are adhered to during the transportation of goods.

Qualifications & Skills:

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• 5+ years of experience in freight forwarding and logistics operations within the GCC region.
• Deep knowledge of customs regulations, shipping documentation, and freight management within the GCC and internationally.
• Strong understanding of air, sea, and land freight forwarding processes and best practices.
• Proven experience in team leadership, client management, and budget control.
• Excellent negotiation, communication, and interpersonal skills.
• Strong problem-solving skills and the ability to think on your feet in a fast-paced environment.
• Proficiency in logistics software, MS Office, and ERP systems.

Business Development Executive

The ideal candidate will have a proven track record in sales and business development within the freight forwarding and logistics sector. This role focuses on expanding the client base, strengthening relationships with existing clients, and driving revenue growth through new business opportunities.

This is a high-impact position that requires exceptional leadership skills to drive business expansion and optimize customer satisfaction.

• About the Role
• We are seeking an experienced Business Development Manager to join our team. The successful candidate will be responsible for identifying and pursuing new business opportunities, building strong relationships with current and potential clients, and developing effective sales strategies to achieve business growth targets.
• Responsibilities
• Client Acquisition : Identify and target new business opportunities within the freight forwarding and logistics industry.
• Relationship Management : Build and maintain strong relationships with current and potential clients, understanding their needs and offering tailored logistics solutions.
• Sales Strategy : Develop and implement effective sales strategies to achieve business growth targets and enhance market presence.
• Market Analysis : Conduct market research to identify trends, competitor activity, and emerging opportunities.
• Cross-functional Collaboration : Work closely with internal teams, including operations, marketing, and customer service, to ensure seamless execution of business development initiatives.
• Proposal Development : Prepare and present customized proposals, negotiations, and pricing structures for potential clients.
• Performance Tracking : Monitor and report on sales performance, track KPIs, and adjust strategies to optimize results.
• Industry Networking : Represent the company at industry events, conferences, and networking opportunities to promote services and expand the client base.
• Requirements
• Minimum 5 years of experience in the Freight Forwarding industry, with an existing customer base or proven ability to generate business within the UAE market.
• Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field.
• Strong understanding of the UAE market and customer base in logistics.
• Excellent communication, negotiation, and presentation skills.
• Proven ability to build and maintain relationships with clients and stakeholders at all levels.
• Results-oriented with a focus on achieving business development targets and revenue growth.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work independently and as part of a team in a fast-paced environment.

As a key member of our global project freight forwarding team, you will be responsible for coordinating and handling freight forwarding activities with diligence. You will develop and maintain client relationships to meet or exceed service levels, oversee freight forwarding operations across sea, air, and road transport modes, and identify challenges and propose practical solutions to maintain operational efficiency.

• Develop and maintain strong client relationships.
• Coordinate and handle freight forwarding activities.
• Oversee freight forwarding operations.
• Identify challenges and propose solutions.

You will contribute to KPI achievement (personal & departmental) and uphold the company's culture of continuous improvement in quality, compliance, health & safety, technical superiority, and security.

We are looking for candidates with a Bachelor's degree in Logistics, SCM, or similar, who have understanding of daily operations in sea, air, and road freight forwarding and 3–5 years of experience in a similar logistics or freight forwarding role.

• Bachelor's degree in Logistics, SCM, or similar.
• Understanding of daily operations in sea, air, and road freight forwarding.
• 3–5 years of experience in a similar logistics or freight forwarding role.

Candidates should also possess field operations experience with a hands-on approach, proven experience in project coordination and execution, strong commitment to maintaining high customer satisfaction, proficiency in relevant freight forwarding software and MS Office tools, excellent multitasking and time management abilities, strong communication skills and attention to detail, initiative-driven and proactive mindset, flexible, committed, and goal-oriented, and strong organizational skills and collaborative spirit.

Additionally, candidates should be comfortable working in a multicultural environment and willing to learn and adapt to new situations.

We offer opportunities for long-term career growth, hybrid work arrangements, and flexible scheduling options. We value diversity and welcome all applications.

As a member of our team, you will have the opportunity to work on exciting projects and collaborate with experienced professionals in the industry.

The Freight Forwarding Manager will be responsible for managing the end-to-end freight forwarding operations, including coordinating shipments, optimizing routes, managing customs processes, and ensuring compliance with regulations. The ideal candidate will have at least 5 years of experience in freight forwarding and logistics operations in the GCC region, with a deep understanding of local customs regulations, transportation, and supply chain management.

Key Responsibilities:

• Oversee the daily operations of the freight forwarding team, ensuring smooth handling of shipments from origin to destination.
• Coordinate the movement of air, sea, and land freight, ensuring timely delivery and adherence to customer expectations.
• Optimize transportation routes, freight consolidation, and scheduling to reduce costs and improve service efficiency.
• Ensure proper documentation for each shipment, including customs paperwork, bills of lading, and import/export licenses.
• Act as the primary contact for clients and vendors regarding shipment inquiries, delivery schedules, and operational issues.
• Ensure full compliance with GCC import/export regulations and customs laws for all shipments.
• Coordinate with customs authorities to ensure the timely clearance of goods, minimizing delays.
• Stay updated on customs regulations, tariffs, and trade laws specific to the GCC region to ensure smooth operations.
• Manage and supervise a team of freight forwarding staff, ensuring proper training and performance management.
• Work closely with other departments (sales, procurement, warehouse, and customer service) to ensure seamless coordination of freight activities.
• Set KPIs for the team and ensure performance targets are met.
• Foster a culture of teamwork, accountability, and continuous improvement within the freight forwarding department.
• Build and maintain strong relationships with clients, suppliers, and service providers.
• Provide high-level support to clients, addressing any operational issues, claims, or service concerns promptly.
• Monitor customer satisfaction and make recommendations for improvements in service delivery.
• Monitor and control the freight forwarding budget, ensuring cost-effectiveness while maintaining high service levels.
• Negotiate competitive rates with shipping lines, airlines, and transport companies to optimize operational costs.
• Review freight invoicing, payments, and cost management processes to ensure accuracy and profitability.
• Identify potential risks and disruptions in the supply chain and develop contingency plans.
• Resolve operational challenges such as delays, damages, and lost shipments, ensuring a minimal impact on customers.
• Ensure all safety and security standards are adhered to during the transportation of goods.

Qualifications & Skills:

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• 5+ years of experience in freight forwarding and logistics operations within the GCC region.
• Deep knowledge of customs regulations, shipping documentation, and freight management within the GCC and internationally.
• Strong understanding of air, sea, and land freight forwarding processes and best practices.
• Proven experience in team leadership, client management, and budget control.
• Excellent negotiation, communication, and interpersonal skills.
• Strong problem-solving skills and the ability to think on your feet in a fast-paced environment.
• Proficiency in logistics software, MS Office, and ERP systems.

Flight Broker Opportunity

• We are seeking a highly motivated and ambitious individual to fill the role of Flight Broker.
• This key position plays a crucial role in brokering charter flights for freight forwarding, providing exceptional service to our clients.

Main Responsibilities:

1. Aircraft Familiarisation:
2. Client Relationship Management:
3. Booking Coordination:
4. Operational Oversight:
5. Data Management:

Key Qualifications:

• Fluent English language skills (additional languages an advantage).
• Strong communication and interpersonal skills, with the ability to build rapport with diverse stakeholders.
• Ability to work under pressure, meeting tight deadlines and managing multiple priorities.
• Experience in sales or the cargo aviation industry (desirable).

What We Offer:

• A competitive remuneration package and benefits.
• Opportunities for career development and professional growth within a dynamic team environment.
• The chance to work with a leading aviation brokerage company, leveraging our global reach and expertise to deliver exceptional results.

Job seekers who are passionate about heavy duty vehicles can find exciting opportunities in this role. The ideal candidate will have a strong background in freight forwarding and bulk handling, with a minimum of 3 years of experience.

The right person for this job should possess excellent driving skills, be familiar with UAE road regulations, and hold a valid Heavy Vehicle Driving License. They should also have the ability to work independently and as part of a team.

• Drive heavy duty vehicles safely and efficiently.
• Ensure all vehicles are properly maintained and comply with safety standards.
• Liaise with dispatchers to coordinate transportation schedules and routes.

This role offers a competitive salary and benefits package, including health insurance, retirement plans, and paid time off. You will also have the opportunity to work with a dynamic team and contribute to the success of our organization.

We are a leading company in the logistics industry, dedicated to providing exceptional service to our clients. Our team is passionate about delivering quality results and building long-term relationships with our customers.