What Jobs are available for French Speaking in the United Arab Emirates?

We are looking for a professional, motivated and committed Lifestyle Managers in the area of Luxury Lifestyle Management.

You will use your knowledge, contact and know-how to deal with interesting and often complex requests. As a language specialist, you will primarily be dealing in the following areas: Travel, Retails, and Entertainment including restaurants and ticket knowledge in the Middle East market. You will use your expertise to help our members get the most from their lives, whilst growing knowledge within your team and across the company as a whole. You will use your research and communication skills to provide personalized solution to our members request within specified time frames.

Key Responsibilities

• Manage requests in line with agreed deadlines, proposing an excellent choice of restaurant options, and fully engaging with the member to maximise the conversion of requests to bookings.
• Promote the wider Ten business to our members and suggest/take briefs for other teams in the business (e.g. tickets, travel, motor, home improvement etc.).
• Manage your home page ensuring that jobs and tasks are completed on time and others can quickly identify priority jobs in your absence.
• Assist Team Leaders and Member Satisfaction team when resolving customer care issues related to jobs you have carried out for members, using your own personal contacts with key restaurant staff where possible.
• To demonstrate you can confidently negotiate a benefit with suppliers (i.e. restaurants, transfers) and be able to obtain a booking when the member cannot themselves.
• To gather member feedback from members previous requests and send this feedback through appropriate channels to ensure we are keeping the member satisfied and encouraging them to use the service repeatedly.
• To maintain high standards of service and communication with the member throughout the request/member journey.
• To keep administration and research relating to the members or the members requests up to date in real time on the in house knowledge managers system in a timely manner with 100% accuracy to ensure the members requirements are clearly translated into the right actions to minimise any potential confusion that can be caused by mistakes.
• To ensure that any requests that could result in commission for ten are capitalised on and accurate invoicing is produced.
• To confidently give member the belief that if you are unable to secure their first option that the LM as the specialist is then offering the next best option.

EDUCATION/EXPERIENCE

• Fluency in English, Arabic and French is required . Excellent written & oral communication is a MUST. Please be prepared to take language test in any language you mention as a skill.
• Strong local knowledge of news, events, and culture in the Middle East (primarily Dubai, Abu Dhabi, and Doha) and other key markets across Asia.
• Experience in the travel sector is a plus, including firsthand experience booking flights, hotels, and confidently handling other travel reservations.
• Experience in leisure orientated sector of business, hospitality, customer service, concierge or call center.
• An understanding of the luxury lifestyle and affluent customers.
• Exceptional verbal and interpersonal skills when dealing with members, suppliers and clients, working in a calm and professional manner at all time.
• Exceptional attention to details.
• Reactive problem solving.
• Ability to work with tight deadlines and under pressure.
• Strong online research skills ‘Can-Do’ and positive attitude.
• Passionate about customer service and sharing local tips.
• Strong work ethics.
• Are available on a full-time basis.

Shift Patterns

Rotational shifts 5 days a week example either Tuesday - Saturday / or Sunday - Thursday; 9 hours including 1 hour of lunch break. Day shift hours to be discussed in interview.

Guidelines for Hybrid/Home Office option

• Please note that if you live within a commutable distance of the office you will be asked to enter into a hybrid working arrangement, with up to 60% Home Office possibility.
• A secure home office at your confirmed address, free from background noise or other distractions.
• Internet service must meet minimum requirements and minimum speed check must be complete.

Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

Rewards designed around you

• A competitive salary depending on experience, plus a performance-based bonus.
• Hybrid working. You can combine working from home and working from the office. If you don’t live near our office then we are open to fully remote working options too.
• Paid time away from work. Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them.
• Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave.
• Extra Rewards. Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten.
• Remote Working Holidays - possibilities to Travel and Work anywhere in the world!
• Employee Discounts. Access to lots of great travel and entertainment discounts as our clients’ members would!
• Be part of our global, dynamic, and inclusive Team, with diversity at its core.
• Genuine career opportunities within a dynamic and international company.

Who We Are

Ten Lifestyle Group is an AIM-listed global travel and lifestyle concierge company founded in 1998 by Alex Cheatle and Andrew Long. Delivering unique travel, entertainment and dining experiences to the world, Ten is a vital part of the customer engagement strategies of leading premium financial services and consumer brands. Today, millions of members have access to Ten’s services across lifestyle, travel, dining, entertainment and retail benefits on behalf of over fifty clients including HSBC, Bank of America and Westpac.

As well as offering a private membership tier, Ten serves some of the most valuable customers of the world's leading private banks, premium financial services and luxury brands. Corporate clients use Ten’s services to acquire, engage and retain affluent, high-net-worth customers. The service drives critical customer metrics, including revenue growth and Net Promoter Score, and supports digital transformation initiatives.

Ten's partnerships are based on multi-year contracts which generate revenue through platform-as-a-service and technology fees. Its operations are underpinned by an increasingly sophisticated personalisation platform comprising industry-first, proprietary technology, thousands of supplier relationships and 25 years of expertise delivered from 22 global offices. All Ten's services are made available to clients on either a white-label, co-branded, or affiliate partnership basis.

Looking ahead, Ten's strategy revolves around four key areas

• Deliver a world-class member experience.
• Invest in technology.
• Expand contracts with new and existing clients.
• Establish a foothold in new markets by leveraging its market-leading service proposition.

For more information, please watch Ten's Growth Engine Video

Commitment to Diversity

We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.

Tenworkswithasmallpreferredsupplierlistofrecruitmentagenciesonly.Pleasenotewearenotacceptinganyfurtherrecruitmentagenciesatthistime.TenGroupisnotresponsibleforanyfeesrelatedtounsolicitedresumes. #J-18808-Ljbffr

We are looking for a professional, motivated and committed Lifestyle Managers in the area of Luxury Lifestyle Management.

You will use your knowledge, contact and know-how to deal with interesting and often complex requests. As a language specialist, you will primarily be dealing in the following areas: Travel, Retails, and Entertainment including restaurants and ticket knowledge in the Middle East market. You will use your expertise to help our members get the most from their lives, whilst growing knowledge within your team and across the company as a whole. You will use your research and communication skills to provide personalized solution to our members request within specified time frames.

Key Responsibilities

• Manage requests in line with agreed deadlines, proposing an excellent choice of restaurant options, and fully engaging with the member to maximise the conversion of requests to bookings.
• Promote the wider Ten business to our members and suggest/take briefs for other teams in the business (e.g. tickets, travel, motor, home improvement etc.).
• Manage your home page ensuring that jobs and tasks are completed on time and others can quickly identify priority jobs in your absence.
• Assist Team Leaders and Member Satisfaction team when resolving customer care issues related to jobs you have carried out for members, using your own personal contacts with key restaurant staff where possible.
• To demonstrate you can confidently negotiate a benefit with suppliers (ie: restaurants, transfers) and be able to obtain a booking when the member cannot themselves.
• To gather member feedback from members previous requests and send this feedback through appropriate channels to ensure we are keeping the member satisfied and encouraging them to use the service repeatedly
• To maintain high standards of service and communication with the member throughout the request/member journey
• To keep administration and research relating to the members or the members requests up to date in real time on the in house knowledge managers system in a timely manner with 100% accuracy to ensure the members requirements are clearly translated into the right actions to minimise any potential confusion that can be caused by mistakes
• To ensure that any requests that could result in commission for ten are capitalised on and accurate invoicing is produced.
• To confidently give member the belief that if you are unable to secure their first option that the LM as the specialist is then offering the next best option

EDUCATION/EXPERIENCE:

• Fluency in English, Arabic and French is required . Excellent written & oral communication is a MUST. Please be prepared to take language test in any language you mention as a skill.
• Strong local knowledge of news, events, and culture in the Middle East (primarily Dubai, Abu Dhabi, and Doha) and other key markets across Asia.
• Experience in the travel sector is a plus, including firsthand experience booking flights, hotels, and confidently handling other travel reservations.
• Experience in leisure orientated sector of business, hospitality, customer service, concierge or call center
• An understanding of the luxury lifestyle and affluent customers
• Exceptional verbal and interpersonal skills when dealing with members, suppliers and clients, working in a calm and professional manner at all time
• Exceptional attention to details
• Reactive problem solving
• Ability to work with tight deadlines and under pressure
• Strong online research skills ‘Can-Do’ and positive attitude
• Passionate about customer service and sharing local tips
• Strong work ethics
• Are available on a full-time basis

Shift Patterns

Rotational shifts 5 days a week example either Tuesday - Saturday / or Sunday - Thursday; 9 hours including 1 hour of lunch break. Day shift hours to be discussed in interview.

Guidelines for Hybrid/Home Office option:

• Please note that if you live within a commutable distance of the office you will be asked to enter into a hybrid working arrangement, with up to 60% Home Office possibility.
• A secure home office at your confirmed address, free from background noise or other distractions
• Internet service must meet minimum requirements and minimum speed check must be complete

Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

Rewards designed around you:

• A competitive salary depending on experience, plus a performance-based bonus.

• Hybrid working. You can combine working from home and working from the office. If you don’t live near our office then we are open to fully remote working options too.

• Paid time away from work. Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them.

• Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave.

• Extra Rewards. Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten.
• Remote Working Holidays - possibilities to Travel and Work anywhere in the world!

• Employee Discounts. Access to lots of great travel and entertainment discounts as our clients’ members would!

• Be part of our global, dynamic, and inclusive Team, with diversity at its core.

• Genuine career opportunities within a dynamic and international company.

Who We Are
Ten Lifestyle Group is an AIM-listed global travel and lifestyle concierge company founded in 1998 by Alex Cheatle and Andrew Long. Delivering unique travel, entertainment and dining experiences to the world, Ten is a vital part of the customer engagement strategies of leading premium financial services and consumer brands. Today, millions of members have access to Ten’s services across lifestyle, travel, dining, entertainment and retail benefits on behalf of over fifty clients including HSBC, Bank of America, Westpac and Royal Bank of Canada.

As well as offering a private membership tier, Ten serves some of the most valuable customers of the world's leading private banks, premium financial services and luxury brands. Corporate clients use Ten’s services to acquire, engage and retain affluent, high-net-worth customers. The service drives critical customer metrics, including revenue growth and Net Promoter Score, and supports digital transformation initiatives.

Ten's partnerships are based on multi-year contracts which generate revenue through platform-as-a-service and technology fees. Its operations are underpinned by an increasingly sophisticated personalisation platform comprising industry-first, proprietary technology, thousands of supplier relationships and 25 years of expertise delivered from 22 global offices. All Ten's services are made available to clients on either a white-label, co-branded, or affiliate partnership basis.

Looking ahead, Ten's strategy revolves around four key areas:

• Deliver a world-class member experience
• Invest in technology
• Expand contracts with new and existing clients
• Establish a foothold in new markets by leveraging its market-leading service proposition

For more information, please watch Ten's Growth Engine Video

Commitment to Diversity

We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.

“Tenworkswithasmallpreferredsupplierlistofrecruitmentagenciesonly.Pleasenotewearenotacceptinganyfurtherrecruitmentagenciesatthistime.TenGroupisnotresponsibleforanyfeesrelatedtounsolicitedresumes.”

#J-18808-Ljbffr

Apt Resources is seeking an elegant and professional Arabic Speaking Female Hostess to join the prestigious team at a Royal Palace in Abu Dhabi. As the first point of contact for distinguished guests, you will be responsible for providing exceptional service and creating a warm and welcoming atmosphere. Your primary role will involve greeting guests, managing reservations, and coordinating dining arrangements, ensuring that every visitor feels valued and attended to.

Responsibilities

• Greet and welcome guests upon their arrival with a friendly demeanor
• Manage reservations and maintain an organized seating plan
• Escort guests to their tables and present menus
• Provide information about the menu and special events occurring within the Palace
• Coordinate with wait staff to ensure timely service and guest satisfaction
• Address guest inquiries, comments, and concerns professionally
• Maintain cleanliness and organization in the reception and dining areas
• Assist in planning and coordinating special events when necessary

• Previous experience as a Hostess in a high-end restaurant, hotel, or similar environment
• Strong customer service orientation and a passion for hospitality
• Ability to remain calm and composed in high-pressure situations
• Excellent grooming and presentation skills
• Strong organizational abilities and attention to detail
• Flexibility to work varying shifts, including evenings and weekends
• Must be in UAE

Salary: AED 3,000 plus accommodation, food, toiletries, and other benefits as per UAE labor law.

#J-18808-Ljbffr

**DESCRIPTION**
We are looking for a talented **Business Development Specialist** to join our team specializing in **Sales** for our **Power Generation Department** in **Dubai, United Arab Emirates.**
**In this role, you will make an impact in the following ways** :
+ Identify High-Potential Opportunities: You'll play a key role in spotting new business opportunities by analyzing market data, trends, and customer insights-helping the team focus on the most promising segments.
+ Bridge Strategy and Execution:By collaborating with Marketing and Sales leadership, you'll help translate strategic goals into actionable business development initiatives that drive growth in specific markets or product lines.
+ Enhance Market Intelligence: Your research and attendance at industry events will deepen the organization's understanding of customer needs, competitor activity, and emerging trends-informing smarter decisions.
+ Support Targeted Prospecting:You'll identify and research specific local business opportunities and target accounts, laying the groundwork for successful customer engagement and sales conversion.
+ Develop Strategic Account Plans:By supporting the creation of tailored account plans, you'll help align Cummins' offerings with the unique needs and buying processes of key prospects.
+ Drive Proposal Development **:** Your involvement in crafting compelling business proposals will help position Cummins as a preferred partner, showcasing the value and differentiation of its solutions.
+ Facilitate Smooth Sales Handoffs:When new accounts are secured, your detailed knowledge of the customer will ensure a seamless transition to Account Managers, preserving relationship momentum.
+ Mentor and Motivate Team Members: By sharing your insights and supporting less experienced colleagues, you'll contribute to a stronger, more capable business development team.
**RESPONSIBILITIES**
**To be successful in this role you will need the following:**
+ Operational Excellence & Accuracy:Ensure daily process tasks are completed efficiently, orders are placed accurately with all system updates, and data hygiene is maintained for deals and offers. Attention to detail and consistency are critical.
+ Stakeholder & Distributor Engagement:Proactively support distributors and end customers with timely responses, maintain strong communication with factories, and conduct regular pipeline reviews and segment updates to keep all stakeholders aligned and satisfied.
+ Market & Product Insight: Use market sensing tools and platforms to analyze competition, optimize pricing strategies, and push the right products based on customer needs and competitive landscape. This includes Level 1 demand forecasting and strategic product positioning.
+ Pipeline & System Management:Leverage Salesforce to track pipeline performance, monitor high-probability opportunities, and analyze lost deals. Ensure all orders are on order books (OB) with correct pricing and details and continuously seek ways to improve lead times (LT).
**QUALIFICATIONS**
**Education/ Experience**
+ Person should be based in UAE (no relocation from different countries).
+ Must be fluency in French & English is mandatory.
+ Minimum 3 years of experience in Power Generation.
+ College, university, or equivalent degree in engineering, marketing, sales, technical or a related subject required, or an acceptable combination of education and experience.
**Job** Sales
**Organization** Cummins Inc.
**Role Category** Hybrid
**Job Type** Exempt - Experienced
**ReqID**
**Relocation Package** No

Overview

We are looking for a talented Business Development Specialist to join our team specializing in Sales for our Power Generation Department in Dubai, United Arab Emirates.

In this role, you will make an impact in the following ways :

• Identify High-Potential Opportunities: You'll play a key role in spotting new business opportunities by analyzing market data, trends, and customer insights—helping the team focus on the most promising segments.

• Bridge Strategy and Execution: By collaborating with Marketing and Sales leadership, you'll help translate strategic goals into actionable business development initiatives that drive growth in specific markets or product lines.

• Enhance Market Intelligence: Your research and attendance at industry events will deepen the organization’s understanding of customer needs, competitor activity, and emerging trends—informing smarter decisions.

• Support Targeted Prospecting: You'll identify and research specific local business opportunities and target accounts, laying the groundwork for successful customer engagement and sales conversion.

• Develop Strategic Account Plans: By supporting the creation of tailored account plans, you'll help align Cummins’ offerings with the unique needs and buying processes of key prospects.

• Drive Proposal Development: Your involvement in crafting compelling business proposals will help position Cummins as a preferred partner, showcasing the value and differentiation of its solutions.

• Facilitate Smooth Sales Handoffs: When new accounts are secured, your detailed knowledge of the customer will ensure a seamless transition to Account Managers, preserving relationship momentum.

• Mentor and Motivate Team Members: By sharing your insights and supporting less experienced colleagues, you'll contribute to a stronger, more capable business development team.

Responsibilities

To be successful in this role you will need the following:

• Operational Excellence & Accuracy: Ensure daily process tasks are completed efficiently, orders are placed accurately with all system updates, and data hygiene is maintained for deals and offers. Attention to detail and consistency are critical.

• Stakeholder & Distributor Engagement: Proactively support distributors and end customers with timely responses, maintain strong communication with factories, and conduct regular pipeline reviews and segment updates to keep all stakeholders aligned and satisfied.

• Market & Product Insight: Use market sensing tools and platforms to analyze competition, optimize pricing strategies, and push the right products based on customer needs and competitive landscape. This includes Level 1 demand forecasting and strategic product positioning.

• Pipeline & System Management: Leverage Salesforce to track pipeline performance, monitor high-probability opportunities, and analyze lost deals. Ensure all orders are on order books (OB) with correct pricing and details and continuously seek ways to improve lead times (LT).

Qualifications

Education/ Experience

• Person should be based in UAE (no relocation from different countries).

• Must be fluency in French & English is mandatory.

• Minimum 3 years of experience in Power Generation.

• College, university, or equivalent degree in engineering, marketing, sales, technical or a related subject required, or an acceptable combination of education and experience.

Job Sales

Organization Cummins Inc.

Role Category Hybrid

Job Type Exempt - Experienced

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We are seeking a highly motivated Waitress with a refined personality and outstanding hospitality experience. The ideal candidate will be enthusiastic, service-oriented, an. d possess a strong knowledge of premium beverages, especially champagne, paired with impeccable customer service skills.

Key Responsibilities:

• Provide exceptional table service to guests in line with the brands sophisticated standards.
• Present and explain the champagne list, including tasting notes and pairing suggestions.
• Anticipate guest needs and ensure a seamless, memorable dining and drinking experience.
• Uphold the highest standards of professionalism, grooming, and etiquette.
• Maintain cleanliness and organization of service areas.
• Assist in preparing tables, refilling beverages, and ensuring orders are served accurately and promptly.
• Handle guest requests, complaints, and feedback with empathy and efficiency.
• Collaborate with team members and management to ensure smooth operations during service.

Requirements:

• Proven experience in luxury hospitality, fine dining, high-end bars, or lounges minimum 2 years preferred.
• Experience working in a champagne bar, wine lounge, or upscale restaurant is highly desirable.

• Must be a Italian/French/Spanish speaking  with relevant experience.

• Excellent communication and interpersonal skills.

• Ability to remain calm and professional in a fast-paced environment.

• Strong presentation and grooming standards.

• Knowledge of champagne, wines, and spirits is a plus.

• Availability to work flexible hours, including evenings, weekends, and holidays.

Benefits:

• Competitive salary with performance-based incentives.

• Opportunity to be part of a high-profile luxury establishment.

• Training and development in premium hospitality service.

• Work in a supportive and elegant environment.

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** The Ritz-Carlton Dubai International Financial Centre, DIFC off Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates, VIEW ON MAP
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

The American University in the Emirates is searching for an excellent Call Center Operator who will address and resolve inquiries, complaints, and concerns, ensuring high levels of satisfaction while maintaining the university’s reputation for excellent service. The role involves actively listening to students, empathizing with their challenges, and providing timely solutions.

Salary Range: AED 4,000 to 6,000 (subject to experience) with additional benefits

Qualifications & Experience

• Bachelor’s degree in any field from an accredited university
• 1-3 years of experience in customer service or a related field
• Call center training or experience is preferred
• Must be bilingual (speaks English and Arabic fluently)

Skills / Training / Knowledge

• Very high degree of independence, responsibility, and judgment
• Maintains a professional image and relationships with faculty/students and all stakeholders
• Must maintain confidentiality
• Effectively resolves daily matters independently
• Strong customer service orientation
• Excellent verbal and written communication skills in both English and Arabic
• Effective time management skills
• Ability to handle multiple tasks and prioritize effectively

Job Description

1. Respond to inquiries and concerns promptly and professionally, ensuring each interaction is positive and solution-focused.
2. Investigate, research, and resolve issues through the computer systems, ensuring accurate and efficient solutions.
3. Appropriately transfer calls to relevant departments or staff when necessary, ensuring a seamless experience.
4. Ensure that unresolved issues are followed up in a timely manner until fully resolved, keeping callers informed throughout the process.
5. Maintain detailed and accurate records of interactions, including call logs, reports, and resolutions.
6. Recognize recurring issues and provide insights to supervisors on potential improvements or common concerns.
7. Perform any other tasks as assigned by the supervisor to support the smooth operation of the call center and university initiatives.

About American University in the Emirates (AUE):

The American University in the Emirates (AUE) invites applications from well-qualified candidates for a range of faculty and administrative positions. AUE is located in Dubai Intl. Academic City.

AUE is not just a place of learning but a hub of innovation and growth, where your expertise and aspirations find a welcoming environment.

At AUE, we believe Nothing is Impossible is the Pathway to Success

AUE comprises seven dynamic colleges: College of Law, College of Education, College of Design, College of Business Administration, College of Media and Mass Communication, College of Computer Information Technology and College of Security and Strategic Studies. Each college boasts unique strengths and prestigious accreditations, reflecting our commitment to providing a world-class education.

The American University in the Emirates is accredited by SACSCOC (the Southern Association of Colleges and Schools Commission on Colleges) to award baccalaureate and master’s degrees. Degree-granting institutions also may offer credentials such as certificates and diplomas at approved degree levels

The American University in the Emirates is officially licensed to operate as a higher education institution and all its programs are accredited byCAA(the Commission for Academic Accreditation), Ministry of Education, United Arab Emirates.

The College of Business Administration is a proud member of AACSB (The Association to Advance Collegiate Schools of Business),and its degree programs (Bachelor of Business Administration, Master of Business Administration, Master of Sport Management) are accredited by AACSB ) as of 2022.

The Bachelor of Computer Science in theCollege of Computer Information Technology is accredited by the Computing Accreditation Commission of ABET .

NASAD (The National Association of Schools of Art and Design) has granted the Bachelor of Science in Fashion Design, Bachelor of Science in Graphic Design, Bachelor of Science in Interior Design, and Bachelor of Science in Animation in the College of Design , the designation of Substantial Equivalency with accredited programs in the United States.

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Job Opportunity for Call Center Agent

Location: Abu Dhabi

Salary: AED 3,000 – 4,000

Visa: Family/Husband visa holders preferred

About the Role:

Home Hunters Properties is looking for a driven Call Center Agent to support our growing real estate team in Abu Dhabi. If you’re passionate about real estate, fluent in Arabic and English, and ready to thrive in a fast-paced environment, we’d love to hear from you!

Key Responsibilities:

• Cold calling property owners to gather availability updates

• Coordinating with sales and leasing teams

• Preparing and sharing daily property availability reports

What We’re Looking For:

• 1+ year of experience in real estate listing or related field

• Strong communication skills in Arabic and English

• Confident in negotiation and client interaction

• Proficient in CRM, listing portals, and Microsoft Office

• Motivated, organized, and able to meet daily targets

• A strong interest in leasing and property management

• Advantage: Own visa (family or husband sponsorship)

How to Apply:

Send your CV to

Join a passionate, professional team and grow your real estate career with Home Hunters Properties.

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