356 Front Desk Operations jobs in the United Arab Emirates

Job Overview

The Front Desk Shift Leader plays a vital role in ensuring seamless operations at the front desk.

• Manage daily activities with ease and efficiency.

Responsibilities

• Process guest calls, requests, and questions in a timely manner.
• Operate the telephone switchboard station.
• Process various types of guest calls, including wake-up calls, screening calls, and non-registered guest calls.
• Update guests on received messages.
• Monitor busy or unanswered lines and provide updates to callers on hold.
• Record and relay messages accurately and completely.
• Activate/deactivate guest room message lights as necessary.
• Provide internet access instructions and assist guests with connectivity issues.
• Test communication equipment regularly.
• Respond to special requests from guests with unique needs.
• Coordinate with other departments to resolve guest call requests or problems.
• Follow up with guests to ensure their requests or problems have been met to their satisfaction.
• Dispatch bell staff or valet staff when needed.

Requirements

• Adhere to company policies and procedures.
• Report accidents, injuries, and unsafe work conditions to management.
• Maintain a clean and professional uniform and personal appearance.
• Protect company assets and maintain confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Assist individuals with disabilities.
• Express gratitude to guests with genuine appreciation.
• Communicate clearly and professionally with others.
• Answer telephones using proper etiquette.
• Develop and maintain positive working relationships with colleagues.
• Support team efforts to achieve common goals.
• Meet quality assurance expectations and standards.

Job Summary:

As a key player in our front desk operations, you will oversee the front office team and ensure seamless guest arrivals.

Main Responsibilities:

• Coordinate all guest check-ins, verifying guest identity and allocating rooms
• Set up accurate accounts for each guest and verify rates align with market standards
• Compile and review daily reports, logs, and contingency lists to inform business decisions
• Support management in training, evaluating, counseling, motivating, and coaching employees to achieve optimal performance
• Build and maintain positive working relationships with colleagues to drive common goals forward

Requirements:

• A high school diploma or equivalent qualification is required
• At least one year of relevant work experience and one year of supervisory experience are necessary for success in this role

A leading organization seeks an organized professional to manage front desk operations and provide exceptional customer service.

Key Responsibilities:

• Answer and direct phone calls, greet and assist visitors
• Manage appointments, handle administrative tasks, and offer superior support
• Handle correspondence, maintain a clean reception area, and collaborate with colleagues as needed

Requirements:

• 1-2 years of experience
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Strong Phone Etiquette and Customer Service skills
• Excellent Communication skills

Preferred Qualifications:

• Arabic language proficiency (mandatory)
• English language proficiency (very good)
• University degree required

We are seeking a highly skilled and experienced professional to fill the role of Front Desk Manager . In this position, you will be responsible for overseeing the front desk operations, ensuring seamless guest check-ins, and providing exceptional customer service.

Key Responsibilities:

• Process guest check-ins, verifying identity, form of payment, and assigning rooms
• Activate/issue room keys and set up accurate accounts for each guest
• Enter Marriott Rewards information, ensure rates match market codes, and document exceptions
• Secure payment prior to issuing room key and verify/adjust billing
• Compile and review daily reports/logs/contingency lists, complete cashier and closing reports
• Supply guests with directions and property information, accommodate guest requests, and follow up to ensure requests have been met
• Process all payment types, vouchers, paid outs, and charges, balance and drop receipts
• Count and secure bank at beginning and end of shift, obtain manual authorizations, and follow all Accounting procedures
• Notify Loss Prevention/Security of any guest reports of theft

Required Skills and Qualifications:

• High school diploma or G.E.D. equivalent
• At least 1 year of related work experience
• At least 1 year of supervisory experience

Benefits:

As a valued member of our team, you will enjoy a competitive salary and benefits package, including opportunities for career growth and development.

Others:

We are an equal opportunity employer, committed to nondiscrimination on any protected basis. We offer a diverse and inclusive work environment, where everyone is valued and respected.

Job Overview:

We are seeking a skilled and organized Welcome Desk Assistant to manage the front desk operations.

Key Responsibilities:

• Assist staff with expediting payment issues and follow up with guests regarding satisfaction with guest-related matters.
• Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.
• Handle various payment types such as room charges, cash, checks, debit, or credit.
• Set up accurate accounts for each guest upon check-in (e.g., share-withs, separate room/tax/incidentals, comps).
• Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations.
• Block rooms in the computer and identify designated requirements and requests.
• Contact relevant individuals or departments as necessary to resolve guest call requests or problems.
• Coordinate with Housekeeping to track readiness of rooms for check-in.
• Review shift logs/daily memo books and document pertinent information.
• Count bank at the beginning and end of each shift. Balance and drop receipts according to accounting specifications.

Supervisory Duties:

• Support management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Serve as a role model and the first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
• Report accidents, injuries, and unsafe work conditions to the manager; complete safety training and certifications.
• Foster a culture of quality service and adhere to company policies and procedures; maintain confidentiality of proprietary information.
• Develop and maintain positive working relationships with others.
• Ensure adherence to quality expectations and standards.

Requirements:

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: Supervisory experience needed.
• License or Certification: None

PREFERRED QUALIFICATIONS

• Experience with hotel software and systems is an advantage.

About the Role: Are you organized, detail-oriented, and great at multitasking? As an Office Assistant at SEMA Brands Agency, you’ll be the backbone of our daily operations. From managing administrative tasks to supporting our team, you’ll ensure everything runs smoothly. If you’re proactive, reliable, and thrive in a dynamic environment, this role is perfect for you!

• Handle day-to-day administrative tasks, including scheduling, filing, and correspondence.
• Assist in coordinating meetings, events, and office activities.
• Manage office supplies and ensure a well-organized workspace.
• Support the team with various tasks as needed.
• Maintain office efficiency.

• Previous experience in an administrative or office support role.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.

Noorka Logistics is seeking a reliable and organized Office Assistant to support daily administrative operations at our Dubai office. This position is ideal for a proactive individual who enjoys working in a fast-paced logistics environment and can handle a variety of office-related tasks with accuracy and professionalism.

️ Key Responsibilities:

• Perform general administrative duties such as filing, scanning, photocopying, and data entry
• Handle incoming calls, emails, and walk-in inquiries professionally and direct them appropriately
• Assist in maintaining and organizing office supplies, ensuring adequate stock at all times
• Support the logistics team with document preparation, shipment tracking, and scheduling
• Coordinate with couriers and vendors to ensure smooth internal and external communication
• Help maintain cleanliness and organization of the office environment
• Manage basic clerical work including preparing letters, invoices, and delivery notes
• Provide support to other departments when needed for documentation and coordination

Requirements:

• High school diploma or equivalent; diploma or degree in office administration is a plus
• 1–2 years of experience in an administrative or office assistant role
• Proficiency in MS Office (Word, Excel, Outlook)
• Good communication skills in English (verbal and written); knowledge of Arabic is a plus
• Ability to multitask and manage time efficiently
• Strong attention to detail and organizational skills
• Professional attitude with a team-player mindset

Becoming an Office Assistant at Noorka Logistics in Dubai offers you the opportunity to grow in a supportive and dynamic logistics company. If you are dependable, efficient, and ready to take on a crucial support role, we encourage you to apply and join our dedicated team.

Kazamer Tax Consultant is seeking a detail-oriented and reliable Office Assistant to support our administrative operations in Dubai . The ideal candidate will play a crucial role in ensuring the smooth running of daily office tasks, providing assistance to various departments, and maintaining a well-organized work environment.

Perform general clerical duties including filing, photocopying, scanning, and data entry
Handle incoming and outgoing correspondence and phone calls professionally
Support staff with administrative tasks and coordinate internal communications
Maintain office supplies inventory and place orders when necessary
Schedule meetings, manage calendars, and assist in preparing documents and reports
Welcome and direct visitors, ensuring a hospitable office environment
Ensure cleanliness and organization of the office space
Assist in handling courier and delivery services

High school diploma or equivalent; additional qualifications in office administration is a plus
Proven experience as an office assistant or in a similar administrative role
Basic knowledge of MS Office (Word, Excel, Outlook)
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Friendly, proactive, and professional demeanor
Must be currently based in Dubai and available for immediate joining

At Kazamer Tax Consultant , we value individuals who take initiative and contribute positively to the workplace. If you’re someone who enjoys supporting teams and keeping operations running smoothly, join our Dubai office and be part of a company that encourages growth and efficiency.

Kazamer Tax Consultant, a reputable provider of tax and financial advisory services, is seeking a proactive and detail-oriented Office Assistant to join our team in Dubai . The ideal candidate will support daily office operations, ensuring a smooth and organized work environment while assisting various departments as needed. Key Responsibilities

• Handle general administrative tasks such as filing, photocopying, scanning, and data entry.
• Maintain cleanliness and organization of the office and meeting rooms.
• Assist in managing office supplies, inventory, and placing orders when necessary.
• Receive, sort, and distribute incoming correspondence and deliveries.
• Support staff with document preparation and formatting.
• Answer and direct phone calls and take accurate messages.
• Coordinate internal and external meetings, including scheduling and room setup.
• Perform other clerical duties as assigned to support the team.

• High school diploma or equivalent; additional qualifications in office administration are a plus.
• Proven experience as an office assistant or in a similar administrative role.
• Basic knowledge of office equipment and procedures.
• Proficient in MS Office (Word, Excel, Outlook).
• Strong organizational and time-management skills.
• Good communication skills and a positive, team-oriented attitude.
• Ability to multitask and adapt to a fast-paced environment.