1 953 Harvey Nichols jobs in the United Arab Emirates
MCQUEEN - Client Advisor - Harvey Nichols
Posted today
Job Viewed
Job Description
Summary
Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr.
Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision.
At Alexander McQueen, we live and breathe a culture defined by our key Behaviours:
• Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed.
• Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.
• Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally.
• Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.
Job Description
The McQueen Client Advisor will be a passionate brand ambassador and dedicated team player, promoting brand loyalty and transforming every Client visit into a memorable luxury shopping experience. With full accountability for meeting KPI's set through personalised client experience and cross selling of products, the Client Advisor will take full ownership of the exclusive relationships of the AMQ clientele.
We are looking for 1 Client Advisor, Arabic speaker, for our corners at Harvey Nichols, Mall of the Emirates
Key Accountabilities
- Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of McQueen history and heritage
- Proactively seize all cross-selling opportunities, utilizing all product categories available in the store
- Recruit, Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools to strengthen Client loyalty
- Strengthen Client loyalty by participating in the Department or Store's clienteling initiatives
- Engage with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products
- Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store
- Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed. Promote a positive working environment in line with the House Code of Behaviours.
- Maintain a continual learning mindset by actively seeking and embracing feedback from both colleagues and management.
- Maintain shop floor standards and appropriate levels of products on the sales floor, in line with House policies and procedures, by utilizing various training resources provided by the Company
- Follow Company grooming, accordingly with McQueen standards and policies
- Act in compliance to Company procedures and guidelines on visual merchandising, operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed
Key Requirements
- You will be able to demonstrate the desired McQueen behaviours
- Proven experience in a similar role within fashion retail companies or customer service-related field
- Proven ability to drive and exceed individual and store KPIs
- Possesses genuine interest in fashion and follows industry trends/news
- Team-player mentality
- Strong verbal and written communication skills
- Strong selling skills and ability to overcome objections
- Client centric approach and an entrepreneurial spirit
- Ability to work in a fast moving and dynamic environment
- Luxury product knowledge with keen interest in fashion trends, luxury market, social media etc
- Ability to use digital retail tools and CRM
- Knowledge of Arabic is mandatory
Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
Job Type
Regular
Start Date
Schedule
Full time
Organization
AP Luxury Goods Gulf LLC
MCQUEEN - Client Advisor - Harvey Nichols
Posted today
Job Viewed
Job Description
Summary
Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr.
Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision.
At Alexander McQueen, we live and breathe a culture defined by our key Behaviours:
- Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed.
- Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.
- Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally.
- Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.
Job Description
The McQueen Client Advisor will be a passionate brand ambassador and dedicated team player, promoting brand loyalty and transforming every Client visit into a memorable luxury shopping experience. With full accountability for meeting KPI's set through personalised client experience and cross selling of products, the Client Advisor will take full ownership of the exclusive relationships of the AMQ clientele.
We are looking for 1 Client Advisor, Arabic speaker, for our corners at Harvey Nichols, Mall of the Emirates
Key Accountabilities
- Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of McQueen history and heritage
- Proactively seize all cross-selling opportunities, utilizing all product categories available in the store
- Recruit, Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools to strengthen Client loyalty
- Strengthen Client loyalty by participating in the Department or Store's clienteling initiatives
- Engage with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products
- Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store
- Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed. Promote a positive working environment in line with the House Code of Behaviours.
- Maintain a continual learning mindset by actively seeking and embracing feedback from both colleagues and management.
- Maintain shop floor standards and appropriate levels of products on the sales floor, in line with House policies and procedures, by utilizing various training resources provided by the Company
- Follow Company grooming, accordingly with McQueen standards and policies
- Act in compliance to Company procedures and guidelines on visual merchandising, operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed
Key Requirements
- You will be able to demonstrate the desired McQueen behaviours
- Proven experience in a similar role within fashion retail companies or customer service-related field
- Proven ability to drive and exceed individual and store KPIs
- Possesses genuine interest in fashion and follows industry trends/news
- Team-player mentality
- Strong verbal and written communication skills
- Strong selling skills and ability to overcome objections
- Client centric approach and an entrepreneurial spirit
- Ability to work in a fast moving and dynamic environment
- Luxury product knowledge with keen interest in fashion trends, luxury market, social media etc
- Ability to use digital retail tools and CRM
- Knowledge of Arabic is mandatory
Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
Job Type
Regular
Start Date
Schedule
Full time
Organization
AP Luxury Goods Gulf LLC
Luxury Fashion Retail Merchandising Expert
Posted today
Job Viewed
Job Description
Job Description
We are seeking a highly skilled and experienced Retail Merchandising Manager to join our team. As a key member of our retail operations, you will be responsible for driving sales growth and achieving business objectives through effective buying and merchandising strategies.
You will analyze market trends, sales performance, and customer behavior to inform product selection and inventory management decisions. Your expertise in luxury fashion merchandising will enable you to create engaging visual displays and drive brand awareness across all channels.
In this role, you will work closely with cross-functional teams to ensure seamless execution of retail strategies and achieve business goals.
Requirements
- Merchandising experience in the luxury fashion industry
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Fluency in English, with Italian proficiency a plus
About Us
We are a leading international company that values creativity, excellence, and diversity. We offer a dynamic and inclusive work environment where professionals can grow and develop their careers. Join our team and contribute to our mission to deliver exceptional products and experiences to our customers.
Fashion Retail Head
Posted today
Job Viewed
Job Description
- Drive overall retail strategy, ensuring alignment with brand vision and financial goals, by analyzing market trends and consumer behavior.
- Oversee store operations, including visual merchandising, inventory management, and customer service, to enhance the in-store experience and boost sales.
- Develop and implement sales strategies, promotional campaigns, and marketing initiatives to increase foot traffic and revenue generation.
- Manage and mentor store managers and their teams, fostering a high-performance culture and ensuring employee engagement.
- Possesses a Bachelor's degree in Business Administration, Retail Management, or a related field, demonstrating a strong foundation in retail principles.
- Holds a minimum of 10 years of progressive experience in fashion retail management, showcasing a proven track record of success.
- Demonstrates a deep understanding of fashion retail operations, including merchandising, visual presentation, and customer service.
- Exhibits exceptional leadership and team management skills, with the ability to motivate, develop, and inspire high-performing teams.
Fashion Retail Executive
Posted today
Job Viewed
Job Description
A prime chance exists for an innovative and charismatic leader to spearhead the growth of a prominent fashion retail brand.
This position involves collaborating closely with directors and other stakeholders to drive performance, enhance standards, and elevate product offerings.
The ideal candidate will be able to:
- Foster effective communication across all levels
- Demonstrate retail acumen in every situation
- Pilot the company's strategic development – act as an entrepreneur to steer the business towards its next stage
To succeed in this role, you must possess:
- University-level education
- Extensive experience in fashion retail
- Outstanding communications, relationship management, and presentation skills
Fashion Retail Ambassador
Posted today
Job Viewed
Job Description
Job Overview
A fashion-forward individual is sought after to join our team as a Video Shopper & Live Shopping Host. This exciting role involves being the on-camera face of live video commerce platforms, curating and presenting high-end fashion and lifestyle products through short-form content and live events.
Key Responsibilities- Select trending items aligned with platform demand.
- Create product videos highlighting key features and styling tips.
- Record high-quality videos using mobile devices, ensuring proper lighting and visual appeal.
- Create content converting viewers into buyers.
- Meet or exceed sales targets through persuasive presentation and engagement.
- Analyze buying behavior and adjust approach to improve conversion rates.
- Host engaging live shopping events.
- Present items confidently on camera, sharing pricing, styling advice, and size information.
- Respond to viewer questions in real-time.
- Maintain regular interaction with followers via comments or during events.
- 6-36 months experience in field.
- Strong verbal communication and storytelling.
- Clear presentation of product features and benefits.
- Confident, charismatic, and camera-ready.
- Ability to convert viewers into customers.
- Understanding of luxury trends.
- Comfortable handling objections during live sessions.
- Proactive in identifying product gaps.
- Hands-on experience with social media platforms.
- Availability for flexible hours.
This dynamic position offers a canvas for individual growth, fast-paced decision-making, and high availability. As a Video Shopper & Live Shopping Host, you will be part of a team that challenges norms and builds sustainable companies that are loved and admired.
FASHION RETAIL SALES ASSOCIATE
Posted today
Job Viewed
Job Description
FASHION RETAIL SALES ASSOCIATE – FEMALE
Fashion Retail Sales (Female) urgently required for Department Store in Sharjah
- Greeting customers, responding to queries of customers and providing outstanding customer service
- Must have minimum of 2 years experience in Fashion (mainly in garments) in UAE
- Directing customers to merchandise within the store
- Merchandising and ensuring products are displayed correctly and are clean
- Learn and maintain knowledge of products
- Ensure adequate stock available in store / shelves
- Ensure price tags are correct and matching with the system
- Introducing promotions and opportunities to customer, if any
- Cross-selling products to increase purchase amounts
- Candidate willing to stay in company provided sharing accommodation will be preferred
- Job location will be in Sharjah
Interested candidates can send their updated CV to
Job Types: Full-time, Permanent
Application Question(s):
- Are you willing to stay in Company Accommodation?
Experience:
- RETAIL SALES - FASHION: 2 years (Preferred)
Be The First To Know
About the latest Harvey nichols Jobs in United Arab Emirates !
Sample Buyer – Fashion Retail
Posted today
Job Viewed
Job Description
- Source and purchase sample apparel from local and international markets, retail stores, and online platforms.
- Research and identify emerging fashion trends, best-selling designs, and competitor products
- Maintain detailed records of all purchased samples, including brand, cost, and sourcing location.
- Collaborate with the Design and Product Development teams to provide insights and inspiration based on sourced samples.
- Bachelor's degree in Fashion, Business, or a related field (preferred).
- Previous experience in fashion buying, merchandising, or sourcing is an advantage.
- Strong understanding of current fashion trends and retail markets.
- Excellent negotiation and communication skills.
- Detail-oriented with good organizational and record-keeping abilities.
- Willingness to travel locally or internationally for sourcing, when required.
Skills:
- Fashion trend awareness
- Market research and analysis
- Negotiation and networking
- Time management and organization
Sales Executive – Fashion Retail
Posted today
Job Viewed
Job Description
Silvian Heach Milano (SLVNH), a
luxury Milano fashion brand in Palm Jumeirah, Dubai, is seeking a passionate and dynamic
Sales Executive
to join our retail team.
If you have a flair for fashion, exceptional customer service skills, and a proven track record in driving sales, this is the perfect opportunity to grow your career with us.
Key Responsibilities:
- Deliver outstanding customer service by greeting and assisting shoppers.
- Meet and exceed sales targets through active engagement and expert product recommendations.
- Maintain expert knowledge of our collections, including fabrics, trends, sizing, and seasonal offerings.
- Ensure the store is visually appealing, well-stocked, and organized per brand standards.
- Assist with inventory management and stock replenishment.
- Build lasting relationships with customers to foster brand loyalty.
- Handle sales transactions accurately and efficiently.
- Collaborate closely with the sales team and management to drive store performance.
Preferred Qualifications:
- Minimum 3 years experience in luxury or high-end fashion retail.
- Strong local customer network and brand ambassador connections are a plus.
- Can speak and understand English and Russian.
What We Offer:
- Competitive salary plus commission
- Company-sponsored visa and health insurance
- Air ticket allowance
- Paid yearly vacation.
- Full-time, permanent position
Store Location: Nakheel Mall, Dubai
Fashion Retail Store Manager
Posted today
Job Viewed
Job Description
- Drive sales and achieve targets by implementing strategic visual merchandising and promotional activities that captivate customers and boost revenue.
- Lead, train, and mentor a high-performing sales team, fostering a culture of exceptional customer service and product knowledge.
- Manage inventory levels effectively, ensuring optimal stock availability to meet customer demand while minimizing loss and waste.
- Oversee all store operations, including opening and closing procedures, cash handling, and loss prevention, maintaining a secure and efficient environment.
- High school diploma or equivalent; a bachelor's degree in fashion merchandising or a related field is a plus.
- Minimum 3 years of retail management experience, preferably in the fashion industry.
- Proven ability to drive sales and achieve targets through effective leadership and strategic planning.
- Strong understanding of visual merchandising principles and the ability to create compelling store displays.