1 304 Head Hostess jobs in the United Arab Emirates

The Head Hostess is a pivotal leadership role within our service team. This individual is responsible for overseeing all front-of-house operations, including reservations, guest reception, and seating management. The ideal candidate is an ambassador of the Peaches & Cream brand, embodying professionalism, impeccable grooming, and a genuine passion for hospitality. You will ensure seamless coordination between the reception area and the service team, creating a flawless first and lasting impression for all our guests .

Key Responsibilities:1. Guest Experience & Reception:

• Warmly greet and welcome guests upon their arrival, escort them to their tables, and present menus, ensuring a positive and memorable first impression.
• Proactively anticipate guest needs and exceed expectations to ensure complete satisfaction throughout their visit.
• Build rapport with regular guests, recognizing and acknowledging them to foster loyalty and repeat business.
• Address and resolve any guest concerns promptly, professionally, and with empathy, escalating issues to management when necessary .

2. Reservation Management:

• Expertly manage all reservation inquiries via phone, email, and online booking channels using our reservation system.
• Accurately input and maintain reservation details, including guest information, special requests (allergies, anniversaries, etc.), and seating preferences .
• Optimize table allocation and seating arrangements using a rotation chart to ensure equitable distribution among servers and maximize seating capacity.
• Monitor dining room flow to minimize wait times and quote accurate wait times to guests during peak periods .

3. Team Leadership & Training:

• Lead, mentor, and supervise the hostess team, including scheduling, break planning, and daily briefings.
• Train new and existing host staff on service protocols, reservation systems, product knowledge, and guest interaction techniques .
• Act as a role model for professionalism and service standards, fostering a positive, collaborative, and efficient work environment.
• Assist management in evaluating hostess performance and providing constructive feedback .

4. Operational Excellence:

• Execute opening and closing procedures for the reception area, ensuring compliance with operational standards.
• Maintain the cleanliness, organization, and presentation of the hostess stand, lobby, and waiting areas.
• Collaborate closely with the kitchen and service staff to communicate special guest requests, allergies, and large party arrangements .
• Utilize the Point of Sale (POS) system efficiently for managing reservations and waitlists.

Qualifications and Requirements:

• Minimum of 3 years of experience in a hostess or front-of-house role within a high-volume, fine dining, or upscale casual environment, with at least 1 year in a supervisory or leadership capacity .
• Impeccable personal presentation and professional demeanor.
• Exceptional communication and interpersonal skills, with full professional proficiency in English.
• Preferred Qualification: Fluency in another European language (e.g., French, Italian, Spanish, German) is highly desirable to enhance the experience for our diverse international clientele.
• Proven ability to lead a team, multitask, and remain calm and efficient under pressure.
• Strong problem-solving skills and a guest-centric mindset.
• Proficiency with reservation management systems (e.g., OpenTable, Resy) and basic computer skills.
• Flexibility to work a variety of shifts, including weekends and holidays
• A diploma or degree in Hospitality Management or a related field is a strong advantage.

Job Types: Full-time, Permanent

Application Question(s):

• How soon can you join us?
• Do you require company employment visa sponsorship?

Experience:

• Hostess: 3 years (Required)

About the Company

Founded in 2011, Sunset Hospitality Group (SHG) is a global leader in creating and managing unique hospitality experiences. Operating in 26 countries with 87 venues, SHG delivers high-quality services across resorts, beach clubs, restaurants, and nightlife venues. Notable concepts in its portfolio include METT Hotels & Resorts, Azure Beach, Ammos, Dream, SUSHISAMBA, and more.

SUSHISAMBA
is a vibrant fusion of Japanese, Brazilian, and Peruvian cultures — a culinary journey like no other. Known for our bold flavors, energetic atmosphere, and unforgettable dining experiences, we're looking for a Head Hostess to join our team.

About the Role

We are currently looking for a head hostess to join our vibrant lifestyle venue; Sushisamba.

The Head Hostess will be responsible for ensuring a positive and professional greeting for all guests, managing the waiting list, and coordinating with the Guest Relation Manager.

Responsibilities

• Greets guests, escorts them to tables, and provides menus
• Manage waiting list and coordinate with Guest Relation Manager
• Offer appropriate seating arrangements
• Receive and record customers dining reservations
• Set up dining rooms and make reservation arrangements
• Ensure all orders are filled in a timely and accurate manner
• Maintain clean and organized tables and work area
• Observe proper grooming and personal hygiene at all times
• Assist waiters and head waiters when needed
• Ensure all guests receive positive and professional Greeting to the highest standards to exceed the customer's expectations
• Handles guest problems and complaints
• Manages the Hosts working schedules
• Attend all regular departmental briefings and contribute to an open communication within the assigned team
• Performs other duties pertinent to this job as assigned.

Qualifications

• Minimum 3 years of experience in similar position in hospitality industry and fine dining concept

Required Skills

• Fluent in English
• Excellent communications and interpersonal skills
• Basic computer skills (recommended to have previous experience in restaurant software)
• Customer oriented with a positive attitude and smiling face
• Cooperative and self-giving team player
• Ability and willingness to perform under stress
• Positive and high energy level
• A willingness to go the extra mile in ensuring guests' needs are met
• A huge passion for customer service and hospitality

Company Description
Banyan Group is one of the world's leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.

The Group's diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya.

Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.

Banyan Tree Dubai is a lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.

Job Description
Job Summary
The
Head Hostess–Pool & Beach
is responsible for leading and overseeing the front-of-house operations in an outdoor, relaxed, yet luxurious environment. This role ensures that every guest is welcomed warmly, seated seamlessly, and provided with a memorable dining experience that reflects the high standards of the Pool & Beach venue. The Head Hostess supervises hostesses, manages reservations and guest flow, coordinates with service teams, and maintains the ambiance and efficiency of the area while delivering exceptional guest service

Responsibilities

• Lead the hostess team in greeting and seating guests, ensuring a professional, welcoming, and personalized experience from arrival to departure.
• Oversee and manage reservations and waitlists, ensuring accuracy, efficiency, and alignment with the venue's capacity and service standards.
• Supervise guest seating arrangements, accommodating preferences such as shaded areas, poolside views, and accessibility requirements.
• Maintain high service standards by monitoring hostess performance, providing guidance, and ensuring professional guest interactions at all times.
• Act as the main point of contact for guest concerns or special requests, ensuring swift and effective resolution.
• Coordinate closely with the kitchen, bar, and service teams to optimize guest flow, minimize delays, and enhance overall service delivery.
• Ensure the entrance, lobby, and waiting areas remain clean, organized, and inviting, while monitoring guest comfort during wait times.
• Oversee the celebration of special occasions, ensuring thoughtful arrangements and memorable guest experiences.
• Provide accurate and engaging information about menus, daily specials, and signature offerings, tailoring suggestions to guest needs.
• Monitor and maintain proper table turnover, ensuring prompt clearing and resetting of tables to maximize efficiency.
• Keep records of guest preferences and repeat visitors to deliver consistent, personalized service.
• Support team members during peak business hours, assisting in seating, guest relations, and maintaining smooth operations.
• Facilitate communication between management and the hostess team, ensuring alignment with operational goals and service standards.
• Lead by example, fostering a positive, collaborative, and professional work environment within the hostess and service teams.
• Attend and contribute to pre-shift briefings, training, and team meetings, ensuring continuous improvement and service consistency.
• Perform additional duties assigned by management to support departmental and property-wide objectives

Qualifications
Experience

• Minimum 2 years' experience as a Head Hostess in fine dining or luxury hospitality, with at least 1 year in a supervisory/lead role.
• Excellent interpersonal and communication skills with the ability to manage guest interactions with professionalism and warmth.
• Strong leadership and organizational skills with the ability to manage a team and ensure efficient front-of-house operations.
• Familiarity with reservation and table management software (e.g., OpenTable, ResDiary, SevenRooms, or similar).
• Professional appearance and grooming in line with luxury hospitality standards.
• Ability to remain composed under pressure in a fast-paced environment.
• Strong knowledge of the restaurant's menu, specials, and unique offerings, with the ability to confidently provide recommendations.

Additional Information

Why Join Us
We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. That's why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success

Are you passionate about hospitality and love creating unforgettable guest experiences? We're looking for a Head Hostess to lead our front-of-house team and be the welcoming face of our restaurant.

Key Responsibilities:

- Greet and seat guests with warmth and professionalism

- Manage reservations and guest flow efficiently

- Lead, train, and support the hostess team

- Handle VIP guests and special requests with care

- Ensure an exceptional guest experience from arrival to departure

What We're Looking For:

- Previous experience as a hostess/head hostess in fine dining or hospitality

- Strong communication and leadership skills

- Professional, polished, and guest-focused personality

- Ability to multitask in a fast-paced environment

Location: Bluewaters Island

Job Type: Full-time

Pay: AED6, AED8,000.00 per month

Overview

Front-of-house ambassador for a globally high-volume day and nightlife dining brand. You'll command the door, orchestrate waitlists, and set the first impression. Join one of the top hospitality companies operating in the Middle East.

Key Responsibilities

• Lead podium operations, guest flow, and seating strategy in a high-traffic setting
• Manage reservations, VIP notes, and table allocations to protect pacing
• Coach a hostess team on greeting standards, phone/email etiquette, and appearance
• Partner with floor and bar managers to balance turns and VIP priorities
• Handle guest recovery with grace and urgency

Qualifications

• 3–5 years' luxury-hospitality experience (hostess/guest relations leadership)
• Minimum height 170 cm and impeccable grooming standards
• Excellent English; another European language is a must
• Confident with reservation systems and high-volume door management
• Calm, organised, and decisive under pressure

Compensation & Benefits

• AED 8,000/month (full tax-free package)
• Plus tips and service charge (expect AED3-5,000 per month in season)
• Duty meal provided
• Annual flight ticket
• Medical, life & unemployment insurance
• Global staff discount (25–50%)
• Preferred start: 15 October

We appreciate your interest in this vacancy. Due to the high number of applications we receive, only candidates selected to move to the next stage of the recruitment process can be contacted.

Company Description
Banyan Group is one of the world's leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.

The Group's diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya.

Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.

Banyan Tree Dubai is a lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.

Job Description
Job Summary
The
Head Hostess–Pool & Beach
is responsible for leading and overseeing the front-of-house operations in an outdoor, relaxed, yet luxurious environment. This role ensures that every guest is welcomed warmly, seated seamlessly, and provided with a memorable dining experience that reflects the high standards of the Pool & Beach venue. The Head Hostess supervises hostesses, manages reservations and guest flow, coordinates with service teams, and maintains the ambiance and efficiency of the area while delivering exceptional guest service

Responsibilities

• Lead the hostess team in greeting and seating guests, ensuring a professional, welcoming, and personalized experience from arrival to departure.
• Oversee and manage reservations and waitlists, ensuring accuracy, efficiency, and alignment with the venue's capacity and service standards.
• Supervise guest seating arrangements, accommodating preferences such as shaded areas, poolside views, and accessibility requirements.
• Maintain high service standards by monitoring hostess performance, providing guidance, and ensuring professional guest interactions at all times.
• Act as the main point of contact for guest concerns or special requests, ensuring swift and effective resolution.
• Coordinate closely with the kitchen, bar, and service teams to optimize guest flow, minimize delays, and enhance overall service delivery.
• Ensure the entrance, lobby, and waiting areas remain clean, organized, and inviting, while monitoring guest comfort during wait times.
• Oversee the celebration of special occasions, ensuring thoughtful arrangements and memorable guest experiences.
• Provide accurate and engaging information about menus, daily specials, and signature offerings, tailoring suggestions to guest needs.
• Monitor and maintain proper table turnover, ensuring prompt clearing and resetting of tables to maximize efficiency.
• Keep records of guest preferences and repeat visitors to deliver consistent, personalized service.
• Support team members during peak business hours, assisting in seating, guest relations, and maintaining smooth operations.
• Facilitate communication between management and the hostess team, ensuring alignment with operational goals and service standards.
• Lead by example, fostering a positive, collaborative, and professional work environment within the hostess and service teams.
• Attend and contribute to pre-shift briefings, training, and team meetings, ensuring continuous improvement and service consistency.
• Perform additional duties assigned by management to support departmental and property-wide objectives

Qualifications
Experience

• Minimum 2 years' experience as a Head Hostess in fine dining or luxury hospitality, with at least 1 year in a supervisory/lead role.
• Excellent interpersonal and communication skills with the ability to manage guest interactions with professionalism and warmth.
• Strong leadership and organizational skills with the ability to manage a team and ensure efficient front-of-house operations.
• Familiarity with reservation and table management software (e.g., OpenTable, ResDiary, SevenRooms, or similar).
• Professional appearance and grooming in line with luxury hospitality standards.
• Ability to remain composed under pressure in a fast-paced environment.
• Strong knowledge of the restaurant's menu, specials, and unique offerings, with the ability to confidently provide recommendations.

Additional Information

Why Join Us
We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. That's why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success

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About the Company

Founded in 2011, Sunset Hospitality Group (SHG) is a global leader in creating and managing unique hospitality experiences. Operating in 26 countries with 87 venues, SHG delivers high-quality services across resorts, beach clubs, restaurants, and nightlife venues. Notable concepts in its portfolio include METT Hotels & Resorts, Azure Beach, Ammos, Dream, SUSHISAMBA, and more.

SUSHISAMBA
is a vibrant fusion of Japanese, Brazilian, and Peruvian cultures — a culinary journey like no other. Known for our bold flavors, energetic atmosphere, and unforgettable dining experiences, we're looking for a Head Hostess to join our team.

About the Role

We are currently looking for a head hostess to join our vibrant lifestyle venue; Sushisamba.

The Head Hostess will be responsible for ensuring a positive and professional greeting for all guests, managing the waiting list, and coordinating with the Guest Relation Manager.

Responsibilities

• Greets guests, escorts them to tables, and provides menus
• Manage waiting list and coordinate with Guest Relation Manager
• Offer appropriate seating arrangements
• Receive and record customers dining reservations
• Set up dining rooms and make reservation arrangements
• Ensure all orders are filled in a timely and accurate manner
• Maintain clean and organized tables and work area
• Observe proper grooming and personal hygiene at all times
• Assist waiters and head waiters when needed
• Ensure all guests receive positive and professional Greeting to the highest standards to exceed the customer's expectations
• Handles guest problems and complaints
• Manages the Hosts working schedules
• Attend all regular departmental briefings and contribute to an open communication within the assigned team
• Performs other duties pertinent to this job as assigned.

Qualifications

• Minimum 3 years of experience in similar position in hospitality industry and fine dining concept

Required Skills

• Fluent in English
• Excellent communications and interpersonal skills
• Basic computer skills (recommended to have previous experience in restaurant software)
• Customer oriented with a positive attitude and smiling face
• Cooperative and self-giving team player
• Ability and willingness to perform under stress
• Positive and high energy level
• A willingness to go the extra mile in ensuring guests' needs are met
• A huge passion for customer service and hospitality

Overview

Front-of-house ambassador for a globally high-volume day and nightlife dining brand. You'll command the door, orchestrate waitlists, and set the first impression. Join one of the top hospitality companies operating in the Middle East.

Key Responsibilities

• Lead podium operations, guest flow, and seating strategy in a high-traffic setting
• Manage reservations, VIP notes, and table allocations to protect pacing
• Coach a hostess team on greeting standards, phone/email etiquette, and appearance
• Partner with floor and bar managers to balance turns and VIP priorities
• Handle guest recovery with grace and urgency

Qualifications

• 3–5 years' luxury-hospitality experience (hostess/guest relations leadership)
• Minimum height 170 cm and impeccable grooming standards
• Excellent English; another European language is a must
• Confident with reservation systems and high-volume door management
• Calm, organised, and decisive under pressure

Compensation & Benefits

• AED 8,000/month (full tax-free package)
• Plus tips and service charge (expect AED3-5,000 per month in season)
• Duty meal provided
• Annual flight ticket
• Medical, life & unemployment insurance
• Global staff discount (25–50%)
• Preferred start: 15 October

We appreciate your interest in this vacancy. Due to the high number of applications we receive, only candidates selected to move to the next stage of the recruitment process can be contacted.

Job Type: Full-time

Pay: AED8,000.00 per month

Application Question(s):

• Are you comfortable with reservation systems and high-volume door management in a luxury environment?
• Are you 170 cm tall or taller without shoes on?

Experience:

• Luxury Hospitality : 3 years (Required)
• Head Hostess: 2 years (Required)

Language:

• English fluently (Required)
• a European language (Required)

Additional Information

Job Number

Job CategoryFood and Beverage & Culinary

LocationFour Points by Sheraton Sheikh Zayed Road Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

POSITION SUMMARY

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.