726 Head Hostess jobs in the United Arab Emirates

Banyan Group is one of the world's leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.
The Group's diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, includingthe award-winningBanyan Tree ,Angsana ,Cassia ,Dhawa andLaguna , and the highly anticipated new brands ofHomm ,Garrya , Folio, and two new Banyan Tree brand extensions -Escape andVeya .
Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.

Banyan Tree Dubai is alively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.

Job Summary

The Head Hostess–Pool & Beach is responsible for leading and overseeing the front-of-house operations in an outdoor, relaxed, yet luxurious environment. This role ensures that every guest is welcomed warmly, seated seamlessly, and provided with a memorable dining experience that reflects the high standards of the Pool & Beach venue. The Head Hostess supervises hostesses, manages reservations and guest flow, coordinates with service teams, and maintains the ambiance and efficiency of the area while delivering exceptional guest service

Responsibilities

Lead the hostess team in greeting and seating guests, ensuring a professional, welcoming, and personalized experience from arrival to departure.

Oversee and manage reservations and waitlists, ensuring accuracy, efficiency, and alignment with the venue's capacity and service standards.

Supervise guest seating arrangements, accommodating preferences such as shaded areas, poolside views, and accessibility requirements.

Maintain high service standards by monitoring hostess performance, providing guidance, and ensuring professional guest interactions at all times.

Act as the main point of contact for guest concerns or special requests, ensuring swift and effective resolution.

Coordinate closely with the kitchen, bar, and service teams to optimize guest flow, minimize delays, and enhance overall service delivery.

Ensure the entrance, lobby, and waiting areas remain clean, organized, and inviting, while monitoring guest comfort during wait times.

Oversee the celebration of special occasions, ensuring thoughtful arrangements and memorable guest experiences.

Provide accurate and engaging information about menus, daily specials, and signature offerings, tailoring suggestions to guest needs.

Monitor and maintain proper table turnover, ensuring prompt clearing and resetting of tables to maximize efficiency.

Keep records of guest preferences and repeat visitors to deliver consistent, personalized service.

Support team members during peak business hours, assisting in seating, guest relations, and maintaining smooth operations.

Facilitate communication between management and the hostess team, ensuring alignment with operational goals and service standards.

Lead by example, fostering a positive, collaborative, and professional work environment within the hostess and service teams.

Attend and contribute to pre-shift briefings, training, and team meetings, ensuring continuous improvement and service consistency.

Perform additional duties assigned by management to support departmental and property-wide objectives

Qualifications

Experience

Minimum 2 years' experience as a Head Hostess in fine dining or luxury hospitality, with at least 1 year in a supervisory/lead role.

Excellent interpersonal and communication skills with the ability to manage guest interactions with professionalism and warmth.

Strong leadership and organizational skills with the ability to manage a team and ensure efficient front-of-house operations.

Familiarity with reservation and table management software (e.g., OpenTable, ResDiary, SevenRooms, or similar).

Professional appearance and grooming in line with luxury hospitality standards.

Ability to remain composed under pressure in a fast-paced environment.

Strong knowledge of the restaurant's menu, specials, and unique offerings, with the ability to confidently provide recommendations.

Why Join Us:

We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. That's why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success

1. First name *

2. Last name *

3. Email *

4. Phone *

5. Resume *. We accept .pdf, .doc, and .docx formats.

* these questions are a must

By clicking submit, I consent to the collection of my data in accordance to Ennismore's privacy policy . If you are a California employee and are interested in learning more about our California Employee Privacy Policy, click here . *

Dubai, United Arab Emirates | Posted on 08/25/2025

• Department Name Food and Beverage Service
• Date Opened 08/25/2025
• Job Type Full time
• City Dubai
• Country United Arab Emirates

Are You Ready fora Daring Challenge with The World's Hottest Luxury Hotel Group? Disruptive by Design,FIVE Hotels and Resorts is Redefining 'FIVE-Star' Hospitality and Setting theGold Standard across the Industry.

Join the FIVETribe - and Get Ready to Make Waves.

The Candidate

A DrivenSelf-Starter, you have Excellent Communication, Leadership and OrganisationalSkills. As an Astute Creative and Critical Thinker, you can Conceptualise andImplement Innovative Solutions in a Fast-Paced Environment. Not even theSmallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively withPrecision and Finesse. A 'Can-Do' Attitude Coupled with An Inherent Flair forTaking Ownership Makes You a Highly Motivated Go-Getter.

Your Outgoingand Approachable Nature enables you to Seamlessly Connect with other 'FIVERs'and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothingshort of Sensational. Joining our Food and Beverage Team as a Head Hostess will Empoweryou to deliver Exceptional Experiences across our award-winning LifestyleDestinations. Jump on Board and Unlock your Potential in a Buzzing Environmentthat will take your Career to New Heights

What We'reLooking For

• Previousexperience of 2-3 years in a Luxury Hotel environment as a Head Hostess.
  
• A Welcoming and Enthusiastic Energy that setsthe tone for a Sensational Guest Experience.
  
• An elevatedand energetic Conversationalist, engaging Guests with lively discussions.
  
• Professional,Insta-Worthy Appearance, always adhering to FIVE's Grooming Standards andmaintaining a polished, 'FIVE-Styled' demeanour.
  
• Flexibility towork a variety of shifts, including weekends and holidays, based on therequirements of the Hotel.
  
• A ProactiveNature, coupled with a meticulous Eye for Detail, ensuring every aspect of theOperation is curated to perfection.
  
• Excellentcommunication and interpersonal skills, leveraging strong verbal and written skillsto engage effectively with Guests, FIVE Tribe Members, and stakeholders.
  
• Finds creative solutions and take ownershipof all duties and tasks assigned, while ensuring an unparalleled Journey atFIVE.
  
• Skills in Improving Customer Satisfaction andDriving Profitability, showcasing a commitment to Industry-Leading Standards.
  
• 'FIVE-Styled'Visionary thinking by finding creative solutions, while takingOwnership for all duties and tasks assigned.
  
• Impeccablecommunication skills, both verbal and written, with fluency in English (Additionallanguages are a Plus).
  
• A hands-onattitude, fuelled by a 'Can-Do' Spirit.
  

KeyResponsibilities

• Greets Guests upon Arrival with aWarm 'FIVE-Styled' Welcome, ensuring their Journey at FIVE is sensational.
  
• Leads and coordinates FIVE'sacclaimed Front of House Operations while elevating the 'Vibe at FIVE'throughout all Guest Touchpoints.
  
• Assists Guests in finding SuitableSeating Arrangements based on their preferences and the availability of tables.
  
• Manages Waitlists during peaktimes and provides Accurate Wait Time estimates, whilst ensuring Guests arewell taken care of.
  
• Proactively acknowledges andRemembers Guest Preferences, maintaining meticulous Guest History records tocurate unparalleled, 'FIVE-Styled' Service.
  
• Exhibits an exceptionalunderstanding of FIVE's diverse destinations, concepts, menus, events, andbespoke offerings, enabling 'FIVE-Star' Guest Assistance at all times.
  
• Efficiently Processes Billing andPayments while adhering to FIVE's industry-leading Control Procedures.
  
• Enhances the overall GuestExperience by ensuring Seamless Operations and Excellence in Service Delivery.
  
• Collaborates with a Fellow'FIVERs' to maximise Guest Satisfaction, providing Prompt and Positiveresponses to inquiries.
  
• Showcases a Proactive Approach toaddressing Guests' concerns and fulfilling their requests, Swiftly Resolvingany issues to ensure exceptional Guest Satisfaction.
  
• Demonstrates an UnwaveringCommitment to upholding FIVE's First-in-Class Standards, providing personalisedService to Guests at all times.
  
• Ensures a Seamless DiningExperience for Guests, Anticipating their Needs, and Fulfilling SpecialRequests.
  
• Contributes to a Luxurious DiningExperience by working Collaboratively with the Food and Beverage Team tomaximise Guest Satisfaction, ensuring next-level Service.
  
• Utilises remarkable SalesTechniques to upsell and promote bespoke Services, lavish Concepts, andexclusive Special Promotions to Elevate the Guest Experience and foster RevenueGrowth.
  
• Embodies a Visionary Mindset thatcontinuously Disrupts and Breaks Boundaries.
  
• Attends regular Team Meetings andongoing bespoke Training Sessions to improve Product Knowledge and ServiceSkills.
  
• Contributes to the signaturebehind-the-scenes 'Vibe at FIVE,' playing a vital role in the success of FIVE'saward-winning initiatives.
  

The Team

'FIVERs' are Culturedyet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct 'Vibe at FIVE' andapply it to create Insta-Perfect Experiences for our Guests that keeps them ComingBack for More. If you Dream of being surrounded by Like-Minded Individuals whoshare your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.

FIVE is a leaderin Sustainable Luxury Living and Hospitality, with its UAE-based Destinationsbeing the first and only Hotels in the UAE to obtain the InternationalRenewable Energy Certificates (I-REC) for achieving 100% renewable electricityfor 2022. The company's Science-Meets-Styled 'Sustainable Indulgence' Ethos hasled to a completely LEED Platinum-certified operational hospitality portfolio.FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated SmartBuildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achievedan impressive 84 Points under LEED v4's BD+C and ID+C rating system, making itone of just five hotels worldwide to receive Platinum Certification. FIVEillustrates its Commitment to making 'Sustainability without Compromise onLuxury Living' central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum(BD+C). These Achievements highlight FIVE's Comprehensive and Committed Scopeof Sustainability Strategy permeating Operations, Governance and Community.

An Equal Opportunity Employer

TheFIVE Tribe represents over 70 nationalities across its over 1500 'FIVERs'. FIVEis Committed to Hiring a Diverse and Inclusive Workforce as an Equal-OpportunityEmployer. Accordingly, FIVE does not discriminate based on disability, race,age, sex, gender, sexual orientation, ethnicity, religion or belief,nationality, marital status, or any other basis protected under national orlocal laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of LargeOrganisations, the FIVE Tribe is more than a group of people working together –it is a Family bonded by common Values and Goals, Celebrating People, Cultureand Diversity.

About FIVE Hotels andResorts

FIVE Hotels andResorts prides itself on being Disruptively Different and Daringly Unique. OurGrowing Portfolio of Lavish Destinations are the epitome of Glamour andExperiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVEJumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribemeans you are part of a team who Breaks Boundaries and offers UnbeatableNext-Level Experiences at FIVE's award-winning Hotels, Dining Concepts, and360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe,you will be part of a group of High Achievers who Fearlessly ChallengeConventions on a Global Stage.

Findout more here:

Head Hostess – Pool & Beach at Banyan Group

Banyan Group is one of the world's leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences. The Group's diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the new brands Homm, Garrya, Folio, and two Banyan Tree brand extensions - Escape and Veya. Established in 2008, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline. Banyan Tree Dubai is a lively, island escape with stylish stays, dining, hospitality, and recreation that create lasting memories.

The Head Hostess–Pool & Beach is responsible for leading and overseeing the front-of-house operations in an outdoor, relaxed, yet luxurious environment. This role ensures that every guest is welcomed warmly, seated seamlessly, and provided with a memorable dining experience that reflects the high standards of the Pool & Beach venue. The Head Hostess supervises hostesses, manages reservations and guest flow, coordinates with service teams, and maintains the ambiance and efficiency of the area while delivering exceptional guest service.

• Lead the hostess team in greeting and seating guests, ensuring a professional, welcoming, and personalized experience from arrival to departure.
• Oversee and manage reservations and waitlists, ensuring accuracy, efficiency, and alignment with the venue's capacity and service standards.
• Supervise guest seating arrangements, accommodating preferences such as shaded areas, poolside views, and accessibility requirements.
• Maintain high service standards by monitoring hostess performance, providing guidance, and ensuring professional guest interactions at all times.
• Act as the main point of contact for guest concerns or special requests, ensuring swift and effective resolution.
• Coordinate closely with the kitchen, bar, and service teams to optimize guest flow, minimize delays, and enhance overall service delivery.
• Ensure the entrance, lobby, and waiting areas remain clean, organized, and inviting, while monitoring guest comfort during wait times.
• Oversee the celebration of special occasions, ensuring thoughtful arrangements and memorable guest experiences.
• Provide accurate and engaging information about menus, daily specials, and signature offerings, tailoring suggestions to guest needs.
• Monitor and maintain proper table turnover, ensuring prompt clearing and resetting of tables to maximize efficiency.
• Keep records of guest preferences and repeat visitors to deliver consistent, personalized service.
• Support team members during peak business hours, assisting in seating, guest relations, and maintaining smooth operations.
• Facilitate communication between management and the hostess team, ensuring alignment with operational goals and service standards.
• Lead by example, fostering a positive, collaborative, and professional work environment within the hostess and service teams.
• Attend and contribute to pre-shift briefings, training, and team meetings, ensuring continuous improvement and service consistency.
• Perform additional duties assigned by management to support departmental and property-wide objectives.

• Minimum 2 years' experience as a Head Hostess in fine dining or luxury hospitality, with at least 1 year in a supervisory/lead role.
• Excellent interpersonal and communication skills with the ability to manage guest interactions with professionalism and warmth.
• Strong leadership and organizational skills with the ability to manage a team and ensure efficient front-of-house operations.
• Familiarity with reservation and table management software (e.g., OpenTable, ResDiary, SevenRooms, or similar).
• Professional appearance and grooming in line with luxury hospitality standards.
• Ability to remain composed under pressure in a fast-paced environment.
• Strong knowledge of the restaurant's menu, specials, and unique offerings, with the ability to confidently provide recommendations.

We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. We offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success.

Atlantis, Dubai, offers extraordinary stays, dining, attractions and entertainment. This role supports delivering memorable experiences by connecting with Guests with warmth and professionalism.

• As a Head Hostess at Pool and Beach, use your charm to carry out natural conversations with Guests without sounding scripted or intrusive.
• Demonstrate effective communication, customer service skills and efficiency as a team player by working closely with the Bar and Dining area team.
• Be part of the best restaurants, bars and pubs and thrive in a fast-paced environment.
• Receive support with training and leadership guidance along the way.
• Attend external and internal training courses to develop skills and fine-tune food and beverage acumen.

• Ideally, international exposure in a related field or 2 years of experience in a luxury hotel and restaurant.
• Atlantis, Dubai offers growth opportunities in a diverse, dynamic city.

Atlantis Dubai is an iconic entertainment destination comprising two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering opportunities to grow and develop in your career.

Join a team that is adventurous, creative, warm-hearted and extroverted. We aim to make guests happy beyond anything they have imagined and to create memories that last a lifetime. You will help deliver Amazing Experiences and Everlasting Memories.

We are thrilled to announce the opening of a fine dining Italian restaurant at a prestigious luxury hotel in Dubai, and we are looking for a talented Head Hostess to lead our front-of-house team. If you have exceptional leadership skills, a passion for hospitality, and experience in creating outstanding guest experiences, this is your opportunity to make a significant impact in a world-renowned setting!

Salary: AED 6000

House & Transportation Allowance: AED 3000

Contract Duration: 12-24 months

Joining Ticket: Flight ticket every 2 years

Medical Insurance: Provided

Joining Date: Within one month (once documents are ready)

Working Hours: 6 days a week, 9-10 hours per day (including a 1-hour break)

What We’re Looking For:

• Upper Intermediate English or above
• Previous experience as a Head Hostess in a 5-star hotel or fine dining restaurant
• Strong leadership and organizational skills
• Excellent communication skills and a polished appearance
• Ability to manage and coordinate the front-of-house team
• Passion for delivering top-tier guest service
• Team-oriented, energetic, and positive attitude

This is an incredible opportunity to step into a leadership role and grow your career in a luxurious and dynamic environment.

Apply now and elevate your career in hospitality to the next level!

Head Hostess – Pool & Beach at Banyan Group

Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences. The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the new brands Homm, Garrya, Folio, and two Banyan Tree brand extensions - Escape and Veya. Established in 2008, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline. Banyan Tree Dubai is a lively, island escape with stylish stays, dining, hospitality, and recreation that create lasting memories.

The Head Hostess–Pool & Beach is responsible for leading and overseeing the front-of-house operations in an outdoor, relaxed, yet luxurious environment. This role ensures that every guest is welcomed warmly, seated seamlessly, and provided with a memorable dining experience that reflects the high standards of the Pool & Beach venue. The Head Hostess supervises hostesses, manages reservations and guest flow, coordinates with service teams, and maintains the ambiance and efficiency of the area while delivering exceptional guest service.

• Lead the hostess team in greeting and seating guests, ensuring a professional, welcoming, and personalized experience from arrival to departure.
• Oversee and manage reservations and waitlists, ensuring accuracy, efficiency, and alignment with the venue’s capacity and service standards.
• Supervise guest seating arrangements, accommodating preferences such as shaded areas, poolside views, and accessibility requirements.
• Maintain high service standards by monitoring hostess performance, providing guidance, and ensuring professional guest interactions at all times.
• Act as the main point of contact for guest concerns or special requests, ensuring swift and effective resolution.
• Coordinate closely with the kitchen, bar, and service teams to optimize guest flow, minimize delays, and enhance overall service delivery.
• Ensure the entrance, lobby, and waiting areas remain clean, organized, and inviting, while monitoring guest comfort during wait times.
• Oversee the celebration of special occasions, ensuring thoughtful arrangements and memorable guest experiences.
• Provide accurate and engaging information about menus, daily specials, and signature offerings, tailoring suggestions to guest needs.
• Monitor and maintain proper table turnover, ensuring prompt clearing and resetting of tables to maximize efficiency.
• Keep records of guest preferences and repeat visitors to deliver consistent, personalized service.
• Support team members during peak business hours, assisting in seating, guest relations, and maintaining smooth operations.
• Facilitate communication between management and the hostess team, ensuring alignment with operational goals and service standards.
• Lead by example, fostering a positive, collaborative, and professional work environment within the hostess and service teams.
• Attend and contribute to pre-shift briefings, training, and team meetings, ensuring continuous improvement and service consistency.
• Perform additional duties assigned by management to support departmental and property-wide objectives.

• Minimum 2 years’ experience as a Head Hostess in fine dining or luxury hospitality, with at least 1 year in a supervisory/lead role.
• Excellent interpersonal and communication skills with the ability to manage guest interactions with professionalism and warmth.
• Strong leadership and organizational skills with the ability to manage a team and ensure efficient front-of-house operations.
• Familiarity with reservation and table management software (e.g., OpenTable, ResDiary, SevenRooms, or similar).
• Professional appearance and grooming in line with luxury hospitality standards.
• Ability to remain composed under pressure in a fast-paced environment.
• Strong knowledge of the restaurant’s menu, specials, and unique offerings, with the ability to confidently provide recommendations.

We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. We offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success.

Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.
The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, includingthe award-winningBanyan Tree ,Angsana ,Cassia ,Dhawa andLaguna , and the highly anticipated new brands ofHomm ,Garrya , Folio, and two new Banyan Tree brand extensions -Escape andVeya .
Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.

Banyan Tree Dubai is alively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.

Job Summary

The Head Hostess–Pool & Beach is responsible for leading and overseeing the front-of-house operations in an outdoor, relaxed, yet luxurious environment. This role ensures that every guest is welcomed warmly, seated seamlessly, and provided with a memorable dining experience that reflects the high standards of the Pool & Beach venue. The Head Hostess supervises hostesses, manages reservations and guest flow, coordinates with service teams, and maintains the ambiance and efficiency of the area while delivering exceptional guest service

Responsibilities

Lead the hostess team in greeting and seating guests, ensuring a professional, welcoming, and personalized experience from arrival to departure.

Oversee and manage reservations and waitlists, ensuring accuracy, efficiency, and alignment with the venue’s capacity and service standards.

Supervise guest seating arrangements, accommodating preferences such as shaded areas, poolside views, and accessibility requirements.

Maintain high service standards by monitoring hostess performance, providing guidance, and ensuring professional guest interactions at all times.

Act as the main point of contact for guest concerns or special requests, ensuring swift and effective resolution.

Coordinate closely with the kitchen, bar, and service teams to optimize guest flow, minimize delays, and enhance overall service delivery.

Ensure the entrance, lobby, and waiting areas remain clean, organized, and inviting, while monitoring guest comfort during wait times.

Oversee the celebration of special occasions, ensuring thoughtful arrangements and memorable guest experiences.

Provide accurate and engaging information about menus, daily specials, and signature offerings, tailoring suggestions to guest needs.

Monitor and maintain proper table turnover, ensuring prompt clearing and resetting of tables to maximize efficiency.

Keep records of guest preferences and repeat visitors to deliver consistent, personalized service.

Support team members during peak business hours, assisting in seating, guest relations, and maintaining smooth operations.

Facilitate communication between management and the hostess team, ensuring alignment with operational goals and service standards.

Lead by example, fostering a positive, collaborative, and professional work environment within the hostess and service teams.

Attend and contribute to pre-shift briefings, training, and team meetings, ensuring continuous improvement and service consistency.

Perform additional duties assigned by management to support departmental and property-wide objectives

Qualifications

Experience

Minimum 2 years’ experience as a Head Hostess in fine dining or luxury hospitality, with at least 1 year in a supervisory/lead role.

Excellent interpersonal and communication skills with the ability to manage guest interactions with professionalism and warmth.

Strong leadership and organizational skills with the ability to manage a team and ensure efficient front-of-house operations.

Familiarity with reservation and table management software (e.g., OpenTable, ResDiary, SevenRooms, or similar).

Professional appearance and grooming in line with luxury hospitality standards.

Ability to remain composed under pressure in a fast-paced environment.

Strong knowledge of the restaurant’s menu, specials, and unique offerings, with the ability to confidently provide recommendations.

Why Join Us:

We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. That's why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success

1. First name *

2. Last name *

3. Email *

4. Phone *

5. Resume *. We accept .pdf, .doc, and .docx formats.

* these questions are a must

By clicking submit, I consent to the collection of my data in accordance to Ennismore’s privacy policy . If you are a California employee and are interested in learning more about our California Employee Privacy Policy, click here . *

How does your working day look like

• Responsible for the training of all reception/hostess team members to ensure consistent and high quality standards discipline and build up high team morale creating action plans for team member development.
• Assign areas of responsibility to reception/hostess staff.
• Assist with performance evaluation of line staff.
• Posting of positive comments for viewing by all staff reviewing negative comments with FOH Manager AND Venue Manager
• Prepare the daily/weekly/monthly roster in coordination with the Operations team
• Be fully aware of the Venue licensing regulations health and safety procedures and to follow them and ensure that all team members are fully trained.
• Conduct daily team member communication meetings in the absence of the Venue Manager
• Adherence to stock control and par stocks of stationary and of equipment (controlling costs)
• Assist manage and control the use and upkeep of equipments and assets
• Maximize revenue through sales and increase the revenue through upselling effective training and motivational techniques with regards to Events and Party Night Tables
• Assist in developing strategies to increase sales
• Be familiar with current industry trends and make suggestions how these could be brought into the company to increase revenues and add guest offering/themes.
• Manage Reservations and Table Management System
• Manage Database and upkeep of information create reporting templates to update weekly
• Manage yearly marketing calendar of events and promotions around town

Qualifications :

Your personality counts more than your CV

• Hotel related experience field
• Admin knowledge
• Microsoft office
• Minimum of 1 years experience in Food & Beverage area
• Middle East experience
• Reinforces change through communication support and own behaviours in the face of difficulty by implementing various creative solutions

Additional Information :

Whats in it for you

• Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
• Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
• Benefit from great offers from our numerous cooperation partners
• Be part of our hilarious staff parties and much more.

Remote Work :

No

Employment Type :

Fulltime