44 Head Of Agile jobs in the United Arab Emirates

Job Summary

Zurich Middle East is part of Zurich Insurance Group, one of the world's largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.

Reporting to Senior Manager – Business Transformation, as Scrum Master you are expected to drive excellence in delivery of customer experience innovation across partner and cross-functional business unit teams, putting customer design and enabling technologies at the heart of new products and propositions.

Job Accountabilities

As Scrum Master, your role will involve:

• Managing and steering innovation projects that define unique end-to-end customer journeys to deliver transformative, trusted and consistent brand experiences at every touchpoint.
• Bringing knowledge of customer experience, innovation and new technologies to collaborate with and influence cross-functional teams to reimagine customer engagement around key 'moments of truth', driving customer acquisition, retention and loyalty.
• Developing and implementing recommendations in support of building a customer-led culture that prioritizes the delivery of consistent and dynamic experiences over products and technology.
• Supporting Zurich's ongoing customer-centric digital transformation, it works on the expansion of the digital tech stack to accelerate the delivery of new digital solutions and services, working with both new and existing partners.
• Managing and steering the roll-out of local initiatives to deliver best-in-class customer experiences, with a focus on the implementation of Customer Experience strategy and standards.
• Working as part of a team and executing new approaches and capabilities across channels that promotes customer experience innovation to the wider community to influence and embed a digitally led customer experience focus from the outset of all innovation projects.

Job Qualifications

To be successful in this role, you will need:

• Bachelor's degree preferred (or equivalent), and prior experience in a related field.
• Understanding of Insurance, corporate savings and pensions / end of service benefits being strongly preferred.
• Previous experience working within an international and diverse cultural organization would be beneficial.

Skills:

• Analytical and problem-solving mindset.
• Accuracy and Attention to details.
• Excellent knowledge of Microsoft office packages – Excel, PowerPoint and Word.
• Excellent negotiation and communication skills both written and verbal in English and Arabic.
• Digital Literacy

You are the heart & soul of Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.

Let's continue to grow together

• Location(s): AE - Dubai
• Remote working: No
• Schedule: Full Time
• Recruiter name: Taniya Baby
• Hiring Manager: Pavithra Issac
• Closing Date: 17 September, 2025

ompany: Lisec Automation Middle East FZ-LLC

Location: Dubai, United Arab Emirates (permanent)

Interview Process: Online written test followed by telephonic interviews.

We are looking for a Scrum Master to guide and support our agile teams in delivering high-quality software products. The ideal candidate will foster a culture of collaboration, continuous improvement, and customer focus while ensuring that Agile/Scrum principles and practices are effectively implemented. You will work closely with product owners, developers, and stakeholders to remove impediments and enable teams to deliver value efficiently and predictably.

We have a long history and tremendous experience in industrial glass processing as we develop state-of-the-art machines and systems from practical experience. Our goal is to be best in glass processing. We are in constant growth and offer our employees diverse perspectives to develop. We are looking for employees who are interested in glass processing to work internationally and to face their responsibilities.

Key Responsibilities

• Facilitate all Scrum events including Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.
• Coach the team and organization on Agile/Scrum principles, practices, and frameworks to help them mature.
• Shield the team from external interruptions and remove impediments to ensure smooth delivery.
• Guide the Product Owner on backlog management, prioritization, and writing clear user stories.
• Track and communicate key Agile metrics such as velocity, burndown, and sprint progress to stakeholders.
• Foster a culture of continuous improvement through regular feedback loops and team coaching.
• Promote cross-functional collaboration and self-organization within the team.
• Support the adoption and integration of DevOps practices, CI/CD pipelines, and automated testing.
• Facilitate workshops and team-building sessions to improve communication and alignment.
• Collaborate with other Scrum Masters to drive organizational agility and share best practices.
• Identify and escalate risks, dependencies, and blockers early to leadership.
• Encourage an environment of open communication, trust, and psychological safety.

Requirements

• 3-6 years of professional experience as a Scrum Master or Agile Coach in a software development environment.
• Strong understanding of Agile frameworks (Scrum, Kanban) and Scrum certifications is a plus.
• Proven experience facilitating all Scrum events and driving team engagement.
• Ability to analyze metrics and use data to guide continuous improvement.
• Excellent communication, facilitation, and conflict-resolution skills.
• Experience working with tools such as Jira, Confluence, or similar project management platforms.
• Familiarity with CI/CD pipelines and modern software development practices.
• Strong problem-solving skills and the ability to manage multiple priorities.
• A positive mindset and can-do attitude
• Good spoken and written communication skills in English
• Structured and accurate way of working with high-quality awareness.
• Team player with good communication skills
• Candidates who are ready to fly to Dubai after selection.

Our Offer:

Our dynamic business environment offers exciting and versatile challenges to be handled as an individual or together in the team. In addition, we promote the potential of our employees through ongoing professional, personal development and training opportunities.

Become part of Lisec Dubai team and take the opportunity to join an internationally successful company group and evolve yourself within.

• A multicultural, friendly and collaborative work environment in a fast-growing international company.
• Opportunities for growth and take that next step in your professional career and self-development
• Long-term engagement and career development.
• International exposure and travel to customers site.
• Hybrid/Remote working options in Dubai. Sports and social activities

Penta Consulting is a technology service provider and leading outsourced partner, helping to deliver professional and managed solutions across EMEA.

We're currently hiring a
Senior Scrum Master
to support one of our key clients. This role is ideal for an experienced Agile practitioner who thrives in fast-paced, cross-functional environments.

Key Responsibilities:

• Facilitate core Scrum ceremonies and ensure agile best practices across delivery teams.
• Collaborate with Product Owners to prioritize and maintain healthy backlogs.
• Remove impediments and drive continuous improvement in team performance.
• Track agile metrics (velocity, quality, predictability) to support delivery excellence.
• Coach teams and stakeholders in agile mindset and frameworks.
• (Preferred) Support AI/GenAI delivery teams with sprint planning around data and model-readiness challenges.

Key Requirements:

• 8–12+ years of IT delivery experience, including 5+ years as a dedicated Scrum Master.
• Strong knowledge of Agile methodologies (Scrum, Kanban, SAFe).
• Skilled in JIRA, Azure DevOps, or similar agile tools.
• Excellent communication, facilitation, and stakeholder engagement skills.
• Certified Scrum Master (CSM or PSM II/III) and at least one scaled agile certification (e.g., SAFe, PMI-ACP).
• (Preferred) Exposure to GenAI/AI/ML projects.

If you are a talented Scrum Master ready for your next challenge, apply now

Scrum Master – Digital Banking & Crypto

Location:
Dubai, UAE

About the Role

We are seeking a Scrum Master to play a key role in driving digital banking and crypto initiatives, ensuring agile delivery across cross-functional teams. The Scrum Master will be responsible for guiding squads through Agile frameworks, removing impediments, and enabling the delivery of innovative solutions in digital assets and next-generation digital banking services. This role is ideal for candidates with strong experience in financial services, particularly digital banking or cryptocurrency platforms.

Key Responsibilities

• Act as a servant leader and coach for Agile squads delivering digital banking and crypto-related products

• Facilitate Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives

• Work closely with Product Owners, business stakeholders, and technical teams to ensure backlog clarity, alignment, and delivery against business priorities

• Support the adoption of Agile principles across teams and promote a culture of continuous improvement

• Identify and help resolve impediments and blockers, ensuring smooth delivery across multiple squads

• Partner with internal digital banking teams and external vendors to align on delivery roadmaps and integration requirements

• Foster strong collaboration across technology, compliance, risk, and business units to ensure regulatory alignment and secure product releases

• Ensure squads are leveraging metrics (velocity, burndown charts, delivery KPIs) to track and enhance performance

Qualifications & Experience

• Bachelor's degree in Computer Science, Business, Engineering, or related field

• 5+ years of experience as a Scrum Master, Agile Coach, or Delivery Lead

• Strong background in digital banking, fintech, or cryptocurrency platforms

• Hands-on experience with Agile frameworks (Scrum, SAFe, Kanban) and tools such as Jira or Confluence

• Knowledge of blockchain, digital assets, and crypto trading platforms is highly desirable

• Proven track record of delivering technology-driven products in financial services

• Excellent stakeholder management and communication skills

Job Title:
Scrum Master (Certified, Product-Focused, Relocation to GCC)

Location:
Remote (Initial 3–6 Months) | Relocation to GCC (Saudi Arabia) Required

Recruitment Partner:
eMagine Solutions

Overview:

An award-winning digital agency at the forefront of UX, AI, and engineering is seeking a highly skilled Scrum Master. This organization delivers high-impact digital products for major government and enterprise clients in the GCC. The culture is fast-paced, innovative, and built on remote-first principles with a strong emphasis on flexibility, craftsmanship, and continuous improvement.

As Scrum Master, you'll play a pivotal role in leading distributed engineering squads through the full agile lifecycle. You'll start remotely (for 3–6 months), then relocate to the GCC (Saudi Arabia) to work closely with high-performing, cross-functional teams.

Key Responsibilities:

• Facilitate daily stand-ups, sprint planning, reviews, and retrospectives
• Champion agile best practices across multiple engineering squads
• Remove impediments and shield teams from distractions
• Maintain sprint velocity, burndown charts, and project documentation
• Foster collaboration, communication, and continuous improvement
• Advocate for agile methodologies and drive a high-performance team culture

Requirements:

• 5+ years of experience as a Scrum Master or Agile Coach in distributed engineering environments
• Scrum certification required
  (CSM, PSM, or equivalent)
• Product Owner/Product Management certification required
  (CSPO, PSPO, or similar)
• Proven track record with remote and cross-functional teams
• Excellent facilitation, communication, and stakeholder management skills
• Strong knowledge of Agile, Scrum, and Kanban methodologies
• Willingness and eligibility to relocate to the GCC (Saudi Arabia) after the initial remote period (3–6 months)
• Experience with digital product lifecycles and engineering best practices

What's on Offer:

• Flexible remote work for the first 3–6 months
• Comprehensive relocation support to Saudi Arabia or UAE
• Opportunity to work on large-scale, high-impact digital projects
• Collaborative, innovation-driven culture
• Competitive salary and professional development support

Advansys is a dynamic solutions provider focused on delivering smart, modular, and sustainable technology solutions that enhance operations, improve customer experiences, and drive business modernization. With over 400 skilled engineers, we serve 100+ enterprise customers across 14 countries. Specialized in a wide array of premium services including Business Automation, Industrial Digitization, Low code Development, Cloud Services, Warehouse Automation & Strategic Outsourcing.

Founded in 2014, Advansys is part of the INTRO Group, a private conglomerate established in 1980 with diverse investments across different business areas, oil and gas, real estate, specialized engineering, financial investment, Food & manufacturing.

Shapes the development and implementation of the One Agile Way of Working so that it can continuously improve. Promotes the culture appropriate to the Agile Way of Working and is the figurehead of the associated behavior.  The SM engages people by using clear communication, giving and receiving constructive feedback, understanding and simplifying complex issues, and contributing to the desired culture change.

Scrum Master are experts responsible for directing teams, ensuring that organization goals are attained, implementing and monitoring software development processes, and reporting to senior management. Helping the Scrum Team focus on creating high-value Increments that meet the Definition of Done; Causing the removal of impediments to the Scrum Team's progress and ensuring that all scrum events take place and are positive, productive, and kept within the timebox.

• Responsible for ensuring Scrum is understood and the team adheres to Scrum theory, practice, and guidelines.
• Coaches the Scrum team in self-organization, cross-functional skillset, domain knowledge and communicates effectively, both internally and externally working within the Scrum team.
• Knowledge and experience on organizing and running Sprint. Ensuring the squad adheres to Sprint cadence.

Resolves team impediments with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.

• Works with Head of TMO and other Scrum Masters to ensure that Dashboards are aligned.
• Contributes to the advancement and improvement of Agile practices within the organization.
• Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.
• Ensure the Azure Boards are up-to date.

• 7-10 years of work experience
• Must Have: Azure DevOps, CSM/Scrum certification and working in Agile projects.
• Nice to Have: Banking and Financial Services Experience
• Knowledge of an agile framework or method (i.e., Scrum, Kanban), or understanding of software development life cycle models as well as in-depth knowledge of traditional project management principles and practices.
• Knowledge and/or experience with widely successful Agile techniques: User Stories, TDD, Continuous Integration, Continuous Testing, Paired Programming, Automated Testing, Agile Games
• Experience applying a wide variety of well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc.)
• Strong experience in software design and development
• Excellent communication and mentoring skills

• Hybrid working model
• Social and medical insurance
• Working from site in Dubai

Roles & Responsibilities

Facilitation and Process Management:

• Facilitate daily stand-ups, sprint planning, sprint reviews, and retrospectives.

• Ensure the team follows Scrum principles and practices and is protected from external

distractions.

• Work with the Product Owner to help manage the product backlog and ensure it is refined and

maintained.

Coaching and Mentoring:

• Coach the team on how to use agile practices and principles to deliver high-quality products.

• Guide the team toward self-organization and cross-functionality.

• Promote a collaborative and transparent team environment.

• Help resolve team conflicts and address disagreements about process and work styles.

Impediment Removal:

• Identify, track, and remove any obstacles or roadblocks that are hindering the team's progress.

• Proactively flag issues and propose mitigation strategies.

Reporting and Communication:

• Prepare and present status reports to stakeholders.

• Ensure clear and transparent communication among all team members and with stakeholders.

Minimum Qualifications

• Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related field.

• Proven experience in a Scrum Master role.

• Excellent knowledge of the Scrum framework, including artifacts and techniques (e.g., user

stories, backlog refinement).

• Familiarity with software development life cycles.

• Strong communication, facilitation, and problem-solving skills.

Preferred Qualifications

• Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification.

• Experience with PM tools such as Jira, Confluence, or Asana to manage and track sprints.

• Experience delivering products in a fast-paced environment or for government and regulated

industries.

• Background working on AI or generative AI products.

We have new opportunity for the role
"Scrum Master"
with our client. Interested candidates send me your CV to

Title - Scrum Master

Location - Dubai - onsite

Duration - 4 months of contract

** Must have FINANCE background - Mandatory **

** Arab speaking only**

Notice period - Immediate joiner only

Required Skills and Qualifications:

Bachelor's degree in information technology, Computer Science, Engineering etc.

Master's degree in business administration, Project Management, or a related field is preferred

Proven working experience as a project manager or scrum master in the information technology sector, particularly in managing large-scale finance digital transformation projects, ERP rollouts.

Maintain a strong understanding of the basics of finance and ERP systems.

Solid technical background, with hands-on experience in software development, web technologies, and project management.

Strong knowledge of scrum and agile principles with hands-on experience managing teams as a Scrum Master.

Excellent client-facing and internal communication skills.

Proficiency with Microsoft Office, project management tools, and Agile methodologies.

PMP and Certified Scrum Master (CSM) certifications mandatory.

Atlassian JIRA

Desirable Attributes:

Strong analytical and problem-solving skills.

Excellent leadership, decision-making, and organizational skills.

Ability to work under pressure and manage multiple projects simultaneously.

Strong interpersonal skills and the ability to work collaboratively in a team environment.

A passion for digital innovation and continuous learning.

Job Description

The role of a Scrum Master within the banking industry is critical to ensuring that Agile methodologies are properly followed and that project teams operate at peak efficiency. A successful Scrum Master will facilitate communication and collaboration between teams of developers, operations personnel, and stakeholders to deliver projects on time and within budget. This role requires a thorough understanding of Agile principles, particularly the Scrum framework, along with experience in the banking sector to manage regulatory and compliance challenges specific to this industry. The Scrum Master will coach and guide the team in Agile best practices, removing impediments, and ensuring that project goals align with the organization's strategic objectives. This is a pivotal role that drives the success of projects by fostering an environment conducive to high performance and continuous improvement.

Responsibilities

• Facilitate daily stand-ups, sprint planning, and retrospective meetings with banking IT teams.
• Help the team resolve conflicts and remove obstacles to their progress and productivity.
• Ensure the team adheres to Scrum framework practices and principles effectively and efficiently.
• Collaborate closely with product owners to manage backlogs and new requests from stakeholders.
• Monitor team performance using key Agile metrics and promote continuous improvement initiatives.
• Act as a liaison and communicate project status updates to senior management and stakeholders.
• Coach and mentor team members on Agile methodologies to enhance team performance and deliverables.
• Facilitate the seamless integration of new technologies and tools to improve team workflow.
• Advocate for process changes designed to improve team efficiency and project outcomes.
• Conduct Agile workshops and training sessions to build a strong Agile mindset within the organization.
• Ensure that Agile ceremonies are productive and result in actionable insights and outcomes.
• Maintain awareness of emerging trends within Agile practices and apply them where applicable.

Requirements

• Bachelor s degree in Computer Science, Information Systems, or a related field.
• Professional Scrum Master (PSM) or Certified ScrumMaster (CSM) accreditation required.
• Minimum of three years of experience in a Scrum Master role within the banking sector.
• Strong understanding of banking industry regulations, constraints, and compliance requirements.
• Excellent facilitation, coaching, and communication skills for managing teams effectively.
• Proficient in Agile tools and software like Jira, Confluence, and Trello.
• Demonstrated problem-solving abilities with a proactive approach to resolving issues.