119 Head Of Department jobs in the United Arab Emirates

Position
: 
Head of Department – Aftersales (Water Treatment)

(5 days/week, 8 hours per day)

Company:
PURITY WATER & ENVIRONMENT EQUIPMENT (L.L.C)

Salary: Undisclosed/Open

Job Summary:

The Head of Aftersales – Water Treatment is responsible for leading and managing all aftersales operations, ensuring optimal service delivery, customer satisfaction, and business profitability. This role includes overseeing maintenance contracts, spare parts sales, technical support, service teams, and customer engagement strategies across water treatment systems (RO, STP & ETP, filtration, softeners, dosing systems, etc.)

Scope of Work:

1. Leadership & Strategy

• Develop and implement the aftersales strategy aligned with business objectives.
• Lead and manage a multidisciplinary team of service engineers, technicians, and customer service personnel.
• Define KPIs and performance goals for the department.
• Monitor department performance and initiate corrective actions as needed.

2. Customer Service & Satisfaction

• Ensure high levels of customer satisfaction through prompt, effective service and support.
• Handle escalated client issues and complaints professionally.
• Build strong long-term relationships with clients to ensure contract renewals and upselling opportunities.

3. Service Operations

• Oversee scheduling, dispatch, and supervision of field service teams.
• Ensure timely and quality execution of preventive and corrective maintenance.
• Develop and optimize service processes, SOPs, and documentation.

4. Technical Support & Compliance

• Provide technical guidance to the team and customers as required.
• Ensure compliance with industry regulations, safety standards, and company policies.
• Maintain a knowledge base of the latest technologies and industry trends in water treatment.

5. Reporting & Communication

·   Report regularly to senior management on performance metrics, challenges, and opportunities.

·   Collaborate with sales, engineering, and operations teams to align strategies and share customer feedback.

Qualifications:

• Bachelor's degree in Mechanical, Chemical, or Environmental Engineering (or related field).
• 10+ years of experience in aftersales/service roles in water treatment and industrial equipment.
• Minimum 5 years in a managerial or leadership position.
• Strong understanding of water treatment technologies (e.g., RO, UF, softeners, dosing systems).
• Excellent leadership, customer service, and communication skills.
• Proficiency in CRM, ERP systems, and Microsoft Office.
• Knowledge of ISO standards and HSE regulations in water treatment.

Benefits:

·   Company Sponsored Visa

· days annual leave

·   Annual air ticket

·   Medical Insurance

·   Company Car or Transportation Allowance + Petrol.

Location

Dubai, United Arab Emirates

Category

Engineering

Date Published

16/09/25

Status

Open

About you:

Join us. Unleash your energy within.

If you have world-class ambitions to reach the stars while keeping your feet on the ground, we're the team for you. We've created a new breed of company – future-focused with reimagined ambition across all disciplines within the energy sector.

We love people who know their own potential and are not afraid to use it. We know that together, we're far more than the sum of our parts. So, we celebrate people who want to grow and develop as we work together on some of the largest projects on the energy world stage.

We are committed to our diverse and inclusive community – a place where we can all be ourselves, thrive and develop. From day one, we offer a range of family-friendly, inclusive employment policies, flexible working arrangements, and employee networks to support staff from different backgrounds.

As an Equal Opportunities Employer, we value applications from all backgrounds, cultures, and abilities.

We're a disability-friendly employer and can make adjustments to support you to perform at your best during the recruitment process.

Our purpose and beliefs:

As Kent, we're tackling the greatest challenge of our time - to bring our world the energy it needs in the most responsible way ever imagined.

It's the energy of every member of our team driven by our beliefs that is making this happen. Whatever our skill, our language, or our culture. These beliefs define and direct us every day to be the very best - for ourselves, our clients, our key stakeholders, the communities we operate in and the planet:

We PLAY BIG

We thrive on EMOTIONAL AGILITY

We are FANATICAL ABOUT PERFORMANCE

We are built on INFINITE THINKING

Read more about the Purpose, Beliefs and Guiding Principles that drive us:

Our vision for Diversity, Inclusion and Belonging:

We recognise that diversity & inclusion are catalysts for success. We're heightening awareness on the benefits of people diversity, diversity of experiences and diversity of our perspectives. Creating a culture of inclusivity where all employees feel a sense of belonging.

Our combined energy is fueled by different nationalities, across 6 continents and 24 countries. Our commitment is to celebrate character – no matter what ethnic background, gender, age, religion, identity, or disability.

Role scope

Kent is looking for a Head of Department – Civil and Structural Engineering to deliver high-quality engineering work in line with project standards and schedules.

Skills and Responsibilities:

Primary Duties:

• Allocate appropriate discipline resources for the execution of proposals, Concept Studies (DBSPs), FEED, FEED Verifications and detailed engineering on projects.
• Prepare verbal or written reports as required, stating the current workload in the group and whether it will meet set targets. If not, give the reasons why not and list the steps taken, or which need to be taken, to get back on target.
• Make sure that all the information needed by engineers to perform their work is available before they need it so that work progresses at a smooth and steady pace, on time and on target.
• Provide assessments for the Engineering, on the performance of the various engineers/designers.
• Ensure that any necessary reference material is readily available to engineers whether it be a National or Client Standard, Procedure, or recognized Code of Practice. Also, ensure that the most used vendor literature is available.
• Allocate work packages to suitable engineers, monitor progress against the schedule, resolve queries and generally expedite the progress of the design.
• Liaise with the relevant Engineering with respect to resources and equipment requirements needed for the discipline to complete the work.
• Ensure all engineering work meets technical standards, project requirements, and codes.
• Review and approve key engineering deliverables, including drawings, calculations, and specifications.
• Coordinate multi-discipline engineering activities.

Leadership & Management:

• Lead, mentor, and managing all engineers within the discipline.
• Define department goals, priorities, and resource allocation.
• Promote teamwork, knowledge sharing, and professional development.

Project Coordination & Support:

• Work closely with project managers to ensure timely delivery of engineering outputs.
• Identify technical risks and provide solutions.
• Support procurement by reviewing technical specifications for materials and equipment.

Quality, Safety & Compliance:

• Ensure adherence to quality, safety, and regulatory standards across all disciplines.
• Participate in audits, design reviews, and inspections.
• Strategic Planning & Reporting:
• Develop department strategies aligned with organizational goals.
• Prepare reports on engineering performance, resource utilization, and project progress.

In addition to the responsibilities listed herein, the employee may be required to perform other ad-hoc tasks as needed or directed by the supervisor or management. These tasks will be within the reasonable scope of the employee's skills, capabilities, and role within the organization. The intent of this provision is to allow for flexibility and adaptability in meeting the dynamic needs of the organization, ensuring that operational requirements can be met efficiently. All such tasks will be assigned considering the employee's current workload and with respect to their professional development.

Your knowledge/skills, education, and experience:

Knowledge/ Qualification/ Training/ Certification:

• Bachelor's Degree of Engineering in related field with minimum of +20 years' experience.
• Experience on Concept Studies (DBSPs) and FEEDs.
• Experience with Gas Oil Separation Plants (GOPSs).

Communication:

• Excellent command of the English language in both oral and written communication and skills.

Behavior/ Core Competencies:

• Ability to oversee and direct engineering operations across consultancy, FEED, detailed design, and EPC projects
• Leading and approving technical reviews and validations across the department
• Strategic and high-level decision-making to ensure alignment with departmental and organizational goals
• Proficiency in engineering tools and ability to evaluate emerging technologies
• Managing and evaluating technical solutions, reports, and project performance
• Providing leadership, mentorship, and technical guidance to senior engineers and team members
• Representing the department in discussions, negotiations, and coordination with stakeholders and clients
• Supervising the preparation and approval of technical and administrative reports, proposals, and plans
• Developing strategies and policies to enhance the efficiency and quality of the department's performance

HSSEQ:

The Employee shall observe the Health, Safety, Sustainability, Environment and Quality rules of the Company; it's clients and the governing authorities of the host country.

Details about the role:

Location: Saudi Arabia

Relocation required: N/A

Travel required: If Necessary

Contract type: Permanent

Experience level: 20+ years

We are searching for a well-organized, detail-orientated department head to join our excellent organization.

• Liaising with existing staff members, managers, supervisors, and clients in order to achieve set goals.
• Observing, analyzing, and offering suggestions on current operations.
• Scheduling meetings and training sessions with staff and other stakeholders.
• Assisting with recruitment, training, and onboarding processes.
• Establishing professional relationships with clients, staff, and other stakeholders.

• Bachelors or Masters degree in a relevant engineering field.


• Leadership and project execution training.


• Professional engineering license as required by local regulations.

• Additional training in risk or quality management.

• Has a strong background in discipline work and a competent understanding of regulations codes manufacturing standards and industry standard practices.


• Skilled in estimating project costs and writing proposal content. Adept at budgeting and cost control.


• Typically has 15 years of relevant technical experience and 5 years in project leadership.

We're committed to building a diverse inclusive and respectful workplace where everyone feels they belong, can bring themselves and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.

We want our people to be energized and empowered to drive sustainable impact. So our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.

And we're not just talking about it; we're doing it. We're reskilling our people leveraging transferable skills and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.

Whatever your ambition there's a path for you here. And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities and be part of delivering sustainable change.

Worley is a global professional services company of energy chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We're bridging two worlds moving towards more sustainable energy sources while helping to provide the energy chemicals and resources needed now.

Worley is now looking for a Project Engineering Manager for our Abu Dhabi office.

Leading the Mechanical Engineering discipline providing technical direction and oversight aligned with company standards. Responsible for guiding team development assigning personnel to projects and ensuring engineering deliverables meet organizational expectations.

• Supports business development by maintaining professional profiles and resumes identifying current capabilities and planning for future customer needs.


• Builds and maintains positive relationships with clients suppliers and contractors.


• Participates in networking strategic partnerships and cost optimization initiatives.


• May contribute to proposals by defining execution strategies estimating costs writing content and presenting to clients.


• May lead portions or the entirety of proposal development.

• Participates in budgeting and ensures operations are aligned with financial goals.


• Oversees staffing levels, team structure and discipline-specific frameworks.


• Manages software licensing usage and skill development for team members.


• Develops and maintains engineering guidelines and oversees mentoring/training programs.


• Supports the performance management process and ensures business continuity during team transitions.


• Contributes to issue resolution and ensures compliance with health safety environmental and security policies.

• Oversees technical quality and capability programs within the discipline.


• Ensures team compliance with company processes industry standards legal requirements and client specifications.


• Promotes the use of standardized documentation and specifications across projects.


• Appoints qualified team members for peer reviews and quality checks.

• Supports project delivery through resource management and adherence to guidelines.


• May assist in developing execution strategies and addressing project challenges.


• Advocates for innovation technology adoption and creative problem-solving.


• Coordinates with project management teams to ensure alignment on staffing scope and schedule.


• Reviews and authorizes work from the discipline team.

• Leads implementation of company HSE standards within the team.


• Champions safe and sustainable engineering practices across all stages of the asset lifecycle.


• Demonstrates a commitment to personal well-being and encourages continuous improvement in safety and environmental performance.

Required Experience: Director

Nas Neuron Health Services - A certified Great Place to Work is dedicated to simplifying healthcare and making it more accessible.

We prioritize seamless experiences, excellence in health insurance management, and innovative technology to better serve our clients and partners.

Rooted in our core values—Growth Mindset, Excellence, Resilience, Reliability, and Integrity—we provide clarity, protection, and efficiency at every step.

JOB PURPOSE

The Head of Internal Audit is responsible for delivering a systematic and disciplined approach to evaluating and enhancing the effectiveness of risk management, control, and governance processes across the organization. This role actively supports and advises senior management and stakeholders by providing value-added audit recommendations aimed at mitigating risks and improving efficiencies. The Internal Audit function emphasizes best-in-class service for stakeholders through training, coaching, and professional development opportunities, as well as facilitating the attainment and maintenance of relevant certifications for continuous professional growth.

RESPONSIBILITIES AND DUTIES

• Provide meaningful insights on into NAS Neuron's key control environments for senior management and stakeholders, driving efficiencies and effectiveness in processes and mitigating risks.
• Develop and oversee the annual audit plan based on comprehensive audit risk assessments, incorporating all relevant regulatory requirements.
• Monitor and follow up on reported audit findings, ensuring the implementation and effectiveness of Management Action Plans.
• Support the NAS Neuron internal audit team member in the delivery of the audit engagements
• Evaluate the adequacy and effectiveness of internal controls, policies, and procedures across all organisational functions.
• Ensure compliance with relevant laws, regulations, and internal policies, including Internal Audit mandates across each Nas Neuron's geographical location recommending improvements where necessary.
• Participate in meetings with business unit leaders as required by the local corporate governance protocols.
• Promote best practices in auditing and governance and champion continuous improvement in methodologies and tools.
• Lead or assist in investigations of suspected fraud or unethical behaviour, recommending corrective actions.
• Provide periodic updates to the Group's Audit Committee on audit activities, risk assessments, and control issues.
• Registered TPA Nas Neuron Internal Audit function holder

KNOWLEDGE, SKILLS AND EXPERIENCE

• Minimum of 10+years' experience in internal and/or external auditing, ideally within the insurance or financial services sectors.
• Minimum a bachelor's degree in accounting, finance, business administration, or related field (additional certifications such as CPA or CIA are highly desirable).
• Strong understanding of accounting principles, internal control procedures, and audit standards.
• Familiarity with UAE healthcare industry regulations and insurance requirements is desirable.
• Proficiency in risk assessment, audit execution, and concise written and verbal reporting.
• Ability to independently manage assurance and risk advisory projects.
• In-depth knowledge of relevant regulatory requirements and their practical application.
• Effective interpersonal and communication skills for building relationships with management and stakeholders.
• Confidence and ability to present information effectively to Internal Audit Management.
• Ability to independently manage assurance and advisory projects.
• Strong attention to detail, a commitment to quality, and the ability to meet deadlines.
• Proficiency in English and Arabic, with excellent verbal, written and presentation skills.
• High level of professionalism and the ability to handle sensitive or confidential information responsibly.
• Team-oriented mindset with the ability to work collaboratively.

The Outlet Manager is responsible for overseeing the daily operations of a luxury hospitality outlet. This includes ensuring the hotel's standards are met, managing departmental budgets, and maintaining high levels of customer satisfaction.

• Drive profitable operation within the hotel framework by controlling costs and increasing revenue.
• Develop and deliver training programs for employees to enhance their skills and knowledge.
• Achieve budget goals through effective management of resources.
• Forecast business demands to ensure efficient staffing and food production.
• Manage all accounting and billing procedures in the outlets.
• Collaborate with hotel management to develop and execute marketing strategies.
• Ensure outlet safety and sanitation standards are maintained at all times.
• Conduct regular maintenance inspections to prevent equipment failure.
• Foster positive relationships between departments through open communication and cooperation.

Job Summary:

The Head of Aftersales – Water Treatment is responsible for leading and managing all aftersales operations, ensuring optimal service delivery, customer satisfaction, and business profitability. This role includes overseeing maintenance contracts, spare parts sales, technical support, service teams, and customer engagement strategies across water treatment systems (RO, STP & ETP, filtration, softeners, dosing systems, etc.).

Scope of Work:

1. Leadership & Strategy

• Develop and implement the aftersales strategy aligned with business objectives.
• Lead and manage a multidisciplinary team of service engineers, technicians, and customer service personnel.
• Define KPIs and performance goals for the department.
• Monitor department performance and initiate corrective actions as needed.

2. Customer Service & Satisfaction

• Ensure high levels of customer satisfaction through prompt, effective service and support.
• Handle escalated client issues and complaints professionally.
• Build strong long-term relationships with clients to ensure contract renewals and upselling opportunities.

3. Service Operations

• Oversee scheduling, dispatch, and supervision of field service teams.
• Ensure timely and quality execution of preventive and corrective maintenance.
• Develop and optimize service processes, SOPs, and documentation.

4. Technical Support & Compliance

• Provide technical guidance to the team and customers as required.
• Ensure compliance with industry regulations, safety standards, and company policies.
• Maintain a knowledge base of the latest technologies and industry trends in water treatment.

5. Reporting & Communication

• Report regularly to senior management on performance metrics, challenges, and opportunities.
• Collaborate with sales, engineering, and operations teams to align strategies and share customer feedback.

Qualifications:

• Bachelor's degree in Mechanical, Chemical, or Environmental Engineering (or related field).
• 10+ years of experience in aftersales/service roles in water treatment and industrial equipment.
• Minimum 5 years in a managerial or leadership position.
• Strong understanding of water treatment technologies (e.g., RO, UF, softeners, dosing systems).
• Excellent leadership, customer service, and communication skills.
• Proficiency in CRM, ERP systems, and Microsoft Office.
• Knowledge of ISO standards and HSE regulations in water treatment.

Benefits:

• Company Sponsored Visa
• 30 days annual leave
• Annual air ticket
• Medical Insurance
• Company Car or Transportation Allowance + Petrol.

Job Type: Full-time

We are hiring a qualified, experienced, and enthusiastic English HOD who can join immediately to our team. An ideal candidate should fulfill the requirements listed under Qualification and Requirements.

Job Description:

• To lead, manage, and develop the provision of the subject teaching and learning within the school and to ensure appropriate monitoring, analysis, and evaluation.
• To lead the department's strategic and operational development.
• To raise standards of pupil attainment and achievement within the whole curriculum area and to monitor and support pupil progress.
• To be accountable for pupil progress and development within the subject area and to develop and enhance the teaching practices of teachers.
• To ensure the provision of an appropriately broad, balanced, relevant, and differentiated curriculum for pupils.
• Providing opportunities for enrichment for gifted & talented students and students with special needs.
• Experience in strategic planning and actively contribute towards SEF SIP.
• Experience teaching English in a UK curriculum school.
• Conducting professional development training.
• Ensuring continued innovation in the teaching of English.
• To manage and deploy teaching/support staff and physical resources within the department effectively to support the department development plan.

Qualifications and Requirements:

• M.A., B.Ed/Ph.D. in English; certificate should be attested from UAE.
• Excellent English communication skills.
• Minimum 1 year of experience in a similar role.
• Experience as English HOD is highly preferred.
• Understanding of KHDA school inspection framework.
• Good leadership skills.
• Candidates who can join immediately will be preferred.

Required Experience: Director

Job Title: Section Head of the Health and Nutrition (Senior Position)

Location: UAE - Multiple Emirates

Experience: 6 to 10 Years

Education: Master Degree

Language: Excellent in English & Arabic

Drive departmental goals and strategic plans aligned with vision and strategy.

• Supervise plan implementation and achievement of approved strategic objectives for the department.
• Direct budget preparation, oversee allocation, and control expenditures for efficient use.
• Review periodic performance reports and provide recommendations to improve results.
• Monitor key performance indicators for both operations and staff, proposing enhancements that support strategic objectives.

• Leadership skills with experience in developing and implementing strategies.
• Excellent communication and interpersonal skills.
• Ability to analyze complex data and make informed decisions.
• Strong organizational and time management skills.

• Opportunity to work in a dynamic and growth-oriented organization.
• Competitive salary and benefits package.
• Professional development opportunities.

• Director-level position.
• Full-time employment.
• Health Care Provider role.
• Human Resources Services industry.

Director

Full-time

Health Care Provider

Human Resources Services